Related
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
nxp3 said:
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
Click to expand...
Click to collapse
I'm waiting for one to come in from Amazon right now. My original never worked, so I've been charging my TF through my laptop's USB port.
I think mine was $30.
nxp3 said:
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
Click to expand...
Click to collapse
do a search there is a large thread on replacement adapters.
http://www.officedepot.com/a/products/768723/Asus-Power-Adapter-For-Eee-Pad/
Rumbleweed said:
do a search there is a large thread on replacement adapters.
Click to expand...
Click to collapse
search for thread by Devcake
can't believe how cheap it is
Wow....I've never had a power adapter go bad before a device before. Ever. I got tons of phone adapters around and other devices. I just took a sniff of the adapter, smells like it's burned. Luckily there wasn't a fire. Why the heck so cheap. I didn't know so many people having problems with the adapter.
The charger has no margin built in and appears to be running on the edge of its capacity. To make matters worse people are using it to charge the tab and dock paired which just stresses the charger more. My suggestion: If yoy don't want to kill your charger charge the tab and dock separate with down time between and plug into an outlet that will allow air flow.
I charge my dock and tab every morning when i get up. (I watch videos from my server at night). I try to never use my tab while its plugged in so I'm not putting any stress on the cable. It's too freaking short to reach my outlet to where I sit. Mine has been plugged into the same outlet for 2 months and it takes about an 1 1/2 hours to charge both the dock and tab and then I use it the rest of the day and night. I usually charge them together but sometimes i will charge the dock by itself if I use it a lot during the day
same here, my charger wont charge normally, it takes long time to fully charge now.
What part of the world are you in? I just ordered a new adapter cause I needed a new cord. If you just need the plug maybe we can split the damage and I can send u the new plug and keep the cord?
What part of the world are you in? I just ordered a new adapter cause I needed a new cord. If you just need the plug maybe we can split the damage and I can send u the new plug and keep the cord?
I'm in houston texas. How much do you want for just the adapter, (if you are in close shipping area).
there is another thread on here for alternative power adapters if yours is broken
Mine stopped charging the dock and only once in a while charged the tablet about 8 weeks ago. It was sent back to Asus repair in Canada along with the tablet - they didn't fix or replace the charger as requested on the RMA and they broke the tablet power button as well so it can not be turned on/off in any event. So another RMA and another month of waiting.
As far as I'm concerned this charger is the perfect accessory for the poor quality Transformer hardware and garbage support I've received from Asus.
I do not understand why anyone would buy a second / or replacement ASUS power adapter. As I have stated before they are marginal at best. If your breaks or you want a second. see the thread started by Devcake and get the Dynex universal camera adapter. It can do your TF, Dock and much more and costs less.
Hi all,
I owned the Asus TF101 for more than 1 year (warranty expired).
And now my pad cannot charge anymore. I sent to the service, and they talked that mainboard need to be replaced :crying:
But, it still works fine, just cannot charge. I think the charger is broken and bought a chinese charger, but it can only charge a little (20-30%), then stop charging.
Do you think the mainboard is dead? I can believe i that.
Does anyone have this problem and how to fix?
Thanks.
chat2004 said:
Hi all,
I owned the Asus TF101 for more than 1 year (warranty expired).
And now my pad cannot charge anymore. I sent to the service, and they talked that mainboard need to be replaced :crying:
But, it still works fine, just cannot charge. I think the charger is broken and bought a chinese charger, but it can only charge a little (20-30%), then stop charging.
Do you think the mainboard is dead? I can believe i that.
Does anyone have this problem and how to fix?
Thanks.
Click to expand...
Click to collapse
You say you bought a Chinese charger, if by this you mean you bought at USB charger, it will work but very slow and only with tablet off. The TF101 needs 15V on the charge pin to work and the stock charger provides that when pin 7 is grounded by the tab. When pin 7 is not grounded, it provides standard 5V and will not charge well. Try several things. Put stock charger in plastic bag then in freezer for a few hours in case you tripped the over current protection. Take it out and let it warm up in bag then try charging. If that does not work, you can try get a Dynex video camera charger. It has various levels of output voltage on a usb connector. Set voltage top 11V and you should be OK. The TF uses a physical USB connector, HOWEVER the voltages in the connector as well as other signals ARE NOT USB compliant. This means a standard USB charger WILL NOT WORK.
Rumbleweed said:
You say you bought a Chinese charger, if by this you mean you bought at USB charger, it will work but very slow and only with tablet off. The TF101 needs 15V on the charge pin to work and the stock charger provides that when pin 7 is grounded by the tab. When pin 7 is not grounded, it provides standard 5V and will not charge well. Try several things. Put stock charger in plastic bag then in freezer for a few hours in case you tripped the over current protection. Take it out and let it warm up in bag then try charging. If that does not work, you can try get a Dynex video camera charger. It has various levels of output voltage on a usb connector. Set voltage top 11V and you should be OK. The TF uses a physical USB connector, HOWEVER the voltages in the connector as well as other signals ARE NOT USB compliant. This means a standard USB charger WILL NOT WORK.
Click to expand...
Click to collapse
No, I bought a charger like this:
http://www.amazon.com/POWER-ADAPTER-TRAVEL-CHARGER-TRANSFORMER/dp/B007LI1UOE/ref=sr_1_1?ie=UTF8&qid=1351734650&sr=8-1&keywords=asus+transformer+charger
Output: 15V, 1200mA
But, at the first time, my pad can charge up to 50% and then stop (not charge when shutdown also)
And now, it will not charge anymore, when I plug the charger, it's only charged 1 or 2 minutes and then stop.
I tried put the original charger to the freezer many time, but not fixed.
Try a factory data reset in the Android settings menu. If that doesn't work, see if you're power adapter can be taken apart (most can to handle international plugs). If so, clean all the metal points where the wall plug contacts the power transformer.
chat2004 said:
Hi all,
I owned the Asus TF101 for more than 1 year (warranty expired).
And now my pad cannot charge anymore. I sent to the service, and they talked that mainboard need to be replaced :crying:
But, it still works fine, just cannot charge. I think the charger is broken and bought a chinese charger, but it can only charge a little (20-30%), then stop charging.
Do you think the mainboard is dead? I can believe i that.
Does anyone have this problem and how to fix?
Thanks.
Click to expand...
Click to collapse
I had the same problem and found a solution:
It's not the cable, but the 2 pins inside the USB opening at the charger!
If you look inside at the top you will find two pins that suppose to fit in the two holes from the USB connector.
By pulling them in and out, these pins move up slowly until they dont fit in the holes anymore.
Grab a little screwdriver and move the pins a little bit back out by sticking the screwdriver behind them.
Reattach the USB cable...you'll be surprised!
A buddy @work bought a used TF101 so cheap ($179, B60 a few months back from Cowboom). It came looking great but just won't charge (is it why it was cheap ?). We tried the freezer trick, that didn't work. The cable was fine hooking up to the PC and would charge slowly from there ----> Finally the cause: it's the cable itself. I gave the man my spare cable (bought @amazon, 2 for $5).
Hic,
I borrow a new charger from my friend, and still not work. I tried reset many time, but nothing happened.
I think there is problem with the main or the charge port connector.....
Maybe I will try to open it. Mainboard replacement take about 200$ (from ASUS service), and I think buy a new one is better. Say goodbye to ASUS.
clicky007 said:
I had the same problem and found a solution:
It's not the cable, but the 2 pins inside the USB opening at the charger!
If you look inside at the top you will find two pins that suppose to fit in the two holes from the USB connector.
By pulling them in and out, these pins move up slowly until they dont fit in the holes anymore.
Grab a little screwdriver and move the pins a little bit back out by sticking the screwdriver behind them.
Reattach the USB cable...you'll be surprised!
Click to expand...
Click to collapse
Worked like a charm!
Sometimes the problem is less complicated than you might think
For greater clarity it's the two outside pins on the row of 4
Does not work for me - also the freezer thing...
My problem is irritating: Yesterday the Charger did not work at all. Then after many attempts to fix it (like freezer,...) I just put it into an Apple wallcharger - did not work either but then I used the Asus Charger and it worked.
Now it does not work - one more time...
Any suggestions?
theares2014 said:
Does not work for me - also the freezer thing...
My problem is irritating: Yesterday the Charger did not work at all. Then after many attempts to fix it (like freezer,...) I just put it into an Apple wallcharger - did not work either but then I used the Asus Charger and it worked.
Now it does not work - one more time...
Any suggestions?
Click to expand...
Click to collapse
The reason other chargers (like Apple) do not work is that they only output 5 VDC. The Asus wall wart outputs 15 VDC when an Eee Pad is detected, otherwise it puts out 5 VDC.
It could be a bad cord that one of the contacts is loose and it sometimes does not detect the Eee Pad.
frederuco said:
The reason other chargers (like Apple) do not work is that they only output 5 VDC. The Asus wall wart outputs 15 VDC when an Eee Pad is detected, otherwise it puts out 5 VDC.
It could be a bad cord that one of the contacts is loose and it sometimes does not detect the Eee Pad.
Click to expand...
Click to collapse
Thanks for your answer!
Yes, I noticed that too. I put it in a Apple Charger (is it normal that there is no charging remark on the display?) but then after doing this my Asus charger worked - for 5 hours
I am confused...
I have a new problem, my dock doesn't charge. It show the battery with 0 charge but when I connect the charger. It only charge up the tablet. Dock will remain at 0 charge. Any suggestions? I have try fully wipe & reinstall other rom but still having the same problem.
Sent from my Transformer running no name cm10.1 using Tapatalk 2.
Many users who have let their dock get to 0% have had this issue. There is a toggle switch in the dock that changes state when you get to 0% and does not always switch back when you charge it again. You can try opening the dock and changing the state of this switch and then it should charge after that.
Why it was designed this way, I have no idea.
frederuco said:
Many users who have let their dock get to 0% have had this issue. There is a toggle switch in the dock that changes state when you get to 0% and does not always switch back when you charge it again. You can try opening the dock and changing the state of this switch and then it should charge after that.
Why it was designed this way, I have no idea.
Click to expand...
Click to collapse
There's also a user that reported a "known bug" about it here, saying he was going to RMA it. Supposedly some docks are missing a part to make allow recharge at 0%. I can't confirm or deny it.
I'm having the same problem with my charger right now, it will only trickle charge from the ASUS provided adapter while the unit is off, and when the unit is on, it recognizes that it's plugged in to the charger, but does not charge for some strange reason. Is there a possibility that this is a hardware problem within the tablet? or is this a charger related problem?
nekoxandu said:
I'm having the same problem with my charger right now, it will only trickle charge from the ASUS provided adapter while the unit is off, and when the unit is on, it recognizes that it's plugged in to the charger, but does not charge for some strange reason. Is there a possibility that this is a hardware problem within the tablet? or is this a charger related problem?
Click to expand...
Click to collapse
Gonna answer this in a few days.
As you can see up on the page Ive got this ***** issue. I bought a new original asus charger for around 35 bucks, it will come the next days. Then I can tell you whether it is a problem with the charger - or not.
A fix which worked for me (for about 75%):
Connect the TF to a Apple wallcharger (so it should charge - doesnt do it at all - everythings good). Wait like 10 minutes then you can reconnect it to the Asus charger. If this doesnt help: Strech the cable a bit while "charging".
I had the same issue when I bought my "charge cable" come to find out it didn't work because it was more of a sync so it would mainly sync to PC or device it was connected to then I leave it plugged in over 24hrs and maybe get about 52% of charge ... I bought a charger from Amazon works like a charm and really cheap
This one I bought for tf101 works like a champ
Check this out on AMZN:
US POWER ADAPTER WALL TRAVEL CHARGER FOR ASUS EEE PAD TRANSFORMER TF101 TF201
http://www.amazon.com/dp/B007LI1UOE/ref=cm_sw_r_an_am_ap_am_us?ie=UTF8
Sent from my SGH-I747 using Xparent Cyan Tapatalk 2
crashpsycho said:
I had the same issue when I bought my "charge cable" come to find out it didn't work because it was more of a sync so it would mainly sync to PC or device it was connected to then I leave it plugged in over 24hrs and maybe get about 52% of charge ... I bought a charger from Amazon works like a charm and really cheap
This one I bought for tf101 works like a champ
Check this out on AMZN:
US POWER ADAPTER WALL TRAVEL CHARGER FOR ASUS EEE PAD TRANSFORMER TF101 TF201
Click to expand...
Click to collapse
I've heard that it's better to NOT buy this charger because the voltage makes the touch digitizer screwy, and can cause battery damage in the long run.
Asus TF301 - charging problems
clicky007 - I just wanted to say a BIG THANK YOU - I 'tweeked' the contacts and my ASUS is charging again. Just as back ground, I had always used the ASUS charger and cable together. I have only unplugged the USB connector a few times, as few as 6 (guess-timation). Not exactly a high level of uses/insertions. Poor quality Asus!
Anyway - Many thanks to Clicky007 and Forum-xda
clicky007 said:
I had the same problem and found a solution:
It's not the cable, but the 2 pins inside the USB opening at the charger!
If you look inside at the top you will find two pins that suppose to fit in the two holes from the USB connector.
By pulling them in and out, these pins move up slowly until they dont fit in the holes anymore.
Grab a little screwdriver and move the pins a little bit back out by sticking the screwdriver behind them.
Reattach the USB cable...you'll be surprised!
Click to expand...
Click to collapse
clicky007 said:
I had the same problem and found a solution:
It's not the cable, but the 2 pins inside the USB opening at the charger!
If you look inside at the top you will find two pins that suppose to fit in the two holes from the USB connector.
By pulling them in and out, these pins move up slowly until they dont fit in the holes anymore.
Grab a little screwdriver and move the pins a little bit back out by sticking the screwdriver behind them.
Reattach the USB cable...you'll be surprised!
Click to expand...
Click to collapse
surprisingly enough this fixed my charging problem as well. At first I couldn't identify these two pins that you mentioned but for anyone else having the same issue I had. looking at the charging port on the TF with touchscreen facing up and back of the TF down the pin is not on the middle bar with the multiple connectors but it's it's attach to the top part of the port as illustrated by the tilda in my badly drawn diagram below and dashes representing the middle connector bar
_____
| ~ ~ |
|-------|
|____|
Hi all,
I've searched the forums thoroughly and I couldn't find the solution.
I have a brand new transformer tf700 and keyboard dock tf201. They were purchased in the USA and brought over to me in Hanoi, Vietnam.
The charger will charge the tablet, but not the dock.
When the charger is plugged into the dock, there is no light. Also nothing happens when connecting the tablet and dock. No light on either, and the tablet does not enter a docked mode. So it seems like the battery on the dock is completely drained or the dock is simply faulty.
I've tried leaving it overnight for the initial charge (first thing I did), as well as different outlets and charging by USB.
Since the charger works on the tablet it seems obvious that the problem is with the dock, but is there any further troubleshooting I can do to confirm this 100%? Since I'm in Vietnam, sending the dock back for warranty etc.. is going to be very problematic and in fact its illegal for used electronic items to be shipped back into Vietnam. So I really want to know 100% for sure what the issue is. Vietnam is 220V / 50HZ and it seems the charger is rated for that.
I'm open to more advanced options such as using a multimeter.
Thanks.
bump
It could be that the charger was meant for a newer version of the dock. Your using a TF700T charger with a TF201T dock.
It could just be a compatibility issue. If so just buy a TF700T dock or buy a TF201T charger. I hope this helps.
ostar2 said:
It could be that the charger was meant for a newer version of the dock. Your using a TF700T charger with a TF201T dock.
It could just be a compatibility issue. If so just buy a TF700T dock or buy a TF201T charger. I hope this helps.
Click to expand...
Click to collapse
Very unlikely. I regularly charge my TF700 with the TF101 charger, and I am almost sure the TF201 uses the same charger.
_that said:
Very unlikely. I regularly charge my TF700 with the TF101 charger, and I am almost sure the TF201 uses the same charger.
Click to expand...
Click to collapse
Perhaps, the docks power supply died. Which would mean either buy a new dock or send it in for warranty.
ostar2 said:
Perhaps, the docks power supply died. Which would mean either buy a new dock or send it in for warranty.
Click to expand...
Click to collapse
Well I need to test this 100% for certain, because I can't send it in for warranty due to Vietnam's import laws, and the dock is not available for sale here at the moment. So neither of those options are viable
Like I said it has never worked but so far the only advice I have gotten essentially is "plug it in" as well as check the charger. The charger works fine with the tablet so I'm pretty sure that its not that, however I am curious about the mechanism by which it jumps from 5v to 15v and how it may behave in houses with or without voltage stabilizers.
Unless I've overlooked a very simple step I'm really wanting to move forward into a more technical analysis (ie: checking voltages / opening the dock).
Further info: the shop tested the dock before sending it (it was open but unused) and it worked fine.
So this strengthens the case for a charger/voltage/amperage related issue. Of course it could have been damaged in transit but it was DHL priority and appropriately marked so not too likely
maliusmaximus said:
Further info: the shop tested the dock before sending it (it was open but unused) and it worked fine.
So this strengthens the case for a charger/voltage/amperage related issue. Of course it could have been damaged in transit but it was DHL priority and appropriately marked so not too likely
Click to expand...
Click to collapse
It could just be you need a universal plugin to convert the amperage.
ostar2 said:
It could just be you need a universal plugin to convert the amperage.
Click to expand...
Click to collapse
Well a universal plug as I know it is just an adapter. It doesn't have any step-up/step-down capabilities.
But if you mean a universal power converter then possibly, although usually they just provide 12v, not 15.
The supplied adapter should be fine though, because its rated at 110-240V (Vietnam is 220V) and 50/60Hz (Vietnam is 50Hz).
My only thought with the adapter was whether it was having problems stepping up to 15v as it charges the tablet at 5v just fine.
Question: Does trickle feeding the tf201 on USB work? Also does the light turn on for a trickle feed?
bump
does this do anything.....
fully charge the tablet on its own, connect it to the dock, connect the charger (plugged in), restart the unit?
DNO1978 said:
does this do anything.....
fully charge the tablet on its own, connect it to the dock, connect the charger (plugged in), restart the unit?
Click to expand...
Click to collapse
No I tried that before creating the thread. Thanks anyway.
Don't know if this has been asked yet, but does the dock actually work (not just the battery)? Can you plug it into a nearby computer and access the mounted tablet? Also, there's a widget on the tablet that can show if the dock/tablet is charging or not. Also, you mentioned trying power from different outlets. Did you try outlets in a different building (like a hotel or university)? I've seen from visiting Brazil that "standardized electricity" doesn't mean that everyone has adopted it.
From what you've mentioned, you really have 3 viable options of failure: Dock battery is bad, dock is completely bad, or incorrect power. If its the battery, then you get to decide if you want to rip it apart or not. If its completely bad, then you would probably need to send it back. Finally, if it just doesn't work where you are, it could be that the building isn't up to standards or even that there might be electrical issues in the building your at.
_that said:
I regularly charge my TF700 with the TF101 charger, and I am almost sure the TF201 uses the same charger.
Click to expand...
Click to collapse
I use a TF700 charger for charging my TF201. I agree that there's probably little difference in the charger.
maliusmaximus said:
Does trickle feeding the tf201 on USB work? Also does the light turn on for a trickle feed?
Click to expand...
Click to collapse
It seems like there is a trickle and the light does not turn on. I only tried it for about a minute but the tablet did show that charging was happening. Maybe later I'll try a longer test.
Let us know if you've discovered or decided anything new.
alienedd said:
Don't know if this has been asked yet, but does the dock actually work (not just the battery)?
Click to expand...
Click to collapse
Thanks but I tried that already before posting. Plugging the tablet into the dock does nothing, and plugging the dock into USB at the same time has no result.
alienedd said:
Did you try outlets in a different building (like a hotel or university)? I've seen from visiting Brazil that "standardized electricity" doesn't mean that everyone has adopted it.
Click to expand...
Click to collapse
Not yet, but I will try that soon. I have a working voltage stabilizer in my house, as well as about 8 computers and 5 tvs etc.. Everything works very well and when I fixed some people's hardware recently it worked in my house but not theirs (due to my power supply being good) so I'm pretty sure that's not the issue. I will take it somewhere else though just to rule that option out.
alienedd said:
From what you've mentioned, you really have 3 viable options of failure: Dock battery is bad, dock is completely bad, or incorrect power. If its the battery, then you get to decide if you want to rip it apart or not. If its completely bad, then you would probably need to send it back. Finally, if it just doesn't work where you are, it could be that the building isn't up to standards or even that there might be electrical issues in the building your at.
Click to expand...
Click to collapse
Right, that's the conclusion I came to as well before posting. So I really wanted to know if I had overlooked something simple (doesn't seem as though I have) or begin more advanced diagnostics such as using a multimeter or hear some stories from someone who has taken their dock apart before I tear in.
Thanks again!
Well, I believe that the tablet should find the dock even if the dock has no battery power. The battery of the dock is merely a backup battery for the tablet and not used by the dock itself for functionality. For this reason, I think you got just a bad dock. If you want to try to replace the battery (since you are closer to China and Japan), you are looking for a C21-TF201D battery. You will need a small torx screwdriver (like a T-3 or T2 - my smallest is a T-4 which is just barely too big) to remove the screws in the back and a Phillips 0 to remove the screws under the pads. Top piece can then be lifted gently and there are 2 ribbons underneath to fully detach the keyboard. From there you should have just a few more things to do to get to the battery. There's a teardown video here but the speech is almost inaudible and the music is distracting.
What I was thinking is that the dock was tested before shipment then it arrived nonfunctional. It leads me to believe that something was damaged during transport (derrr, yeah I know that's obvious just bare with me). If that something damaged was the battery, then there could be some leakage that has led to possibly corrosive damage to other electronics in the device. And that wouldn't be fun to try to fix on your own. If you want to continue trying to troubleshoot it, you might want to do it without attaching the dock to the tablet until you find out what is wrong because you don't want to possibly fry your tablet connector due to the dock acting unreliably.
You should probably start talking with your shipping carrier about the fact that the device was damaged and that you should be reimbursed somehow. This might allow you to get a new one through them or sufficient money for a replacement.
alienedd said:
Well, I believe that the tablet should find the dock even if the dock has no battery power. The battery of the dock is merely a backup battery for the tablet and not used by the dock itself for functionality. For this reason, I think you got just a bad dock. If you want to try to replace the battery (since you are closer to China and Japan), you are looking for a C21-TF201D battery. You will need a small torx screwdriver (like a T-3 or T2 - my smallest is a T-4 which is just barely too big) to remove the screws in the back and a Phillips 0 to remove the screws under the pads. Top piece can then be lifted gently and there are 2 ribbons underneath to fully detach the keyboard. From there you should have just a few more things to do to get to the battery. There's a teardown video here but the speech is almost inaudible and the music is distracting.
What I was thinking is that the dock was tested before shipment then it arrived nonfunctional. It leads me to believe that something was damaged during transport (derrr, yeah I know that's obvious just bare with me). If that something damaged was the battery, then there could be some leakage that has led to possibly corrosive damage to other electronics in the device. And that wouldn't be fun to try to fix on your own. If you want to continue trying to troubleshoot it, you might want to do it without attaching the dock to the tablet until you find out what is wrong because you don't want to possibly fry your tablet connector due to the dock acting unreliably.
You should probably start talking with your shipping carrier about the fact that the device was damaged and that you should be reimbursed somehow. This might allow you to get a new one through them or sufficient money for a replacement.
Click to expand...
Click to collapse
What can I say, you're a legend. That's just the kind of info I was looking for. I'll get stuck into it soon and let you know how it goes.
I also wondered about whether the tablet should connect to the PC via the dock but my thinking is that you may need a minimum charge to get through the extra circuity in the dock (all dem capacimataters and circamatronics). But yeah I see your point.
About the dock working before they sent it, I'd take that with a grain of salt.
Full disclosure: When the company sent the package, they forgot to include the dock altogether and my friend left America the next day. When I was talking to (screaming at) them, they said they were totally out of stock except for one which was opened but unused. They agreed to courier it (DHL express international... ouch) over to Vietnam (as it had most of its packaging so could be treated as new. ). Why that dock was already opened in their shop I wonder. Methinks it was probably already broken and they are trying to cut their losses (they already had to cover international shipping and 100% import tax so they lost out big time due to forgetting to send the dock. They knew I couldn't send it back from Vn either).
Once again thanks!
I've swapped in a mainboard from another dock that had a bad battery.
Now the dock dock functions fine, and the tablet connects and can be charged through the dock.
However the battery light for the dock just stays as orange no matter how long I charge it for. And it always shows 0% battery on the dock so it seems like the battery doesn't charge at all.
What areas should I check? Also if I use a multimeter to check the battery, is there any way to tell if the battery can hold charge (and the issue is somewhere in the connectors) or if the battery cannot hold charge at all?
I tried a cold boot, no luck. Perhaps an alternative is the mainboard needs some kind of hard reset to recognize the new battery? Or of course the battery could just be bad, like the mainboard.
maliusmaximus said:
I've swapped in a mainboard from another dock that had a bad battery.
Now the dock dock functions fine, and the tablet connects and can be charged through the dock.
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That's great to hear! Now at the very least you have a functional dock.
maliusmaximus said:
However the battery light for the dock just stays as orange no matter how long I charge it for. And it always shows 0% battery on the dock so it seems like the battery doesn't charge at all.
What areas should I check? Also if I use a multimeter to check the battery, is there any way to tell if the battery can hold charge (and the issue is somewhere in the connectors) or if the battery cannot hold charge at all?
I tried a cold boot, no luck. Perhaps an alternative is the mainboard needs some kind of hard reset to recognize the new battery? Or of course the battery could just be bad, like the mainboard.
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Unfortunately, it has been years since I've used a multimeter for these situations so I wouldn't be able to help you out directly in that area. Googling for how to test batteries on other devices - like the TF101 dock or even regular batteries - could provide additional valuable information to help you in your experiments.
There's the possibility that it's merely a calibration issue where the dock has no knowledge of the battery's charge, but the fact that there's a constant 0% and the light stays orange all the time (never turning to green) then it leads me to believe it's a bad battery. Have you tried checking if the tablet continues to charge from the dock with no charger attached? If the dock charges the tablet in this fashion, then it's a battery data issue. Likewise, have you tried to use the dock without the battery, detach dock, then reinsert battery to see if that spurs the dock to reset its battery data? You might also look into an app or widget that will show you the battery output charge and all (like this). That's all I can really think of at the moment. Hopefully, from whatever tests you perform we can discover whether it's really a bad battery or something else.
Thanks for suggestions Alienedd. I ended up going back to Australia for Christmas so I quietly slipped the defective parts back in and made a warranty return.
The tablet needs a new charging/interface port and was wondering if anyone knows where I can get one?
I have searched Ebay and the net for a used/new one. The port looks fine but when plugging the cable in it won't charge. Sometimes I can get it to if I push and hold it just right however this is tricky to do and does not work often. So right now it is a dead brick. The pins must not be making full contact for some reason.
Ive bought parts from these guys before, I don't see a charging port but might be worth giving them an email and asking
http://www.asusparts.eu/partfinder/Asus/Pad/Eee pad/TF101
*Detection* said:
Ive bought parts from these guys before, I don't see a charging port but might be worth giving them an email and asking
http://www.asusparts.eu/partfinder/Asus/Pad/Eee pad/TF101
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Thanks but I would rather not have to order parts from Sweden. If I have to I'll just keep watching Ebay. Every so often one pops up but doesn't last very long.
Good luck
The parts I ordered took about 4-6 weeks to arrive iirc
Just installed a new (used off Ebay) charging port with fingers crossed that it will allow the tablet to charge. I also have a new high quality charging cord (PWR+) and two ASUS wall chargers that I know work. Plugged the tablet in and was relieved to see the tablet come right on and show it charging. Let it charge to about 20% and then decided to unplug it so I could put the ring back on the tablet so it is all back together. Get the ring on and plug the tablet back in and nothing. I'm about to throw this thing in the trash right now. So fed up with these charging issues. What changed? All I did was unplug it, put the ring on, and plug back in.
So for kicks I decide to try the other wall charger and what do you know....it came on immediately and started charging and is still charging. I'm afraid to touch the thing now. Seems once it is charging and undisturbed it will charge to 100% no problem. However, when going to recharge it won't charge. Could there be something in the charging mechanism causing the thermal to trip in the wall chargers? Is there possibly a small short somewhere in the charging mechanism? Anyone have an opinion on why this is happening? Only other thing I can think of is doing a full wipe/reset and maybe flashing another rom (is currently on newest Android Revolution HD) once it is charged up.
Could the ring (I assume you mean Bezel ? ) or the screws near the port be shorting the charging port to earth/ground/chassis ?
*Detection* said:
Could the ring (I assume you mean Bezel ? ) or the screws near the port be shorting the charging port to earth/ground/chassis ?
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Yep.. Sry.. The bezel. Not sure how but anything is possible. Would indicate to me a faulty charging port or charger cord and is happening on multiple. Tablet is still allowing me to charge it at this time after switching chargers and with the bezel on so will have to see how it goes.
Sent from my tricked out S4.
Fingers crossed it was a coincidence with the first charger, if not, I'd try taking the bezel off again and see if you can spot the short / see if it works again with the bezel off, or even just with the screws out
Hi. So I plugged my note 10.1 into my USB on my desktop today and waited for it to connect only instead the screen went black and now I can not turn it on with holding power button' taking out spent, can't boot into download mode or recovery. Any ideas guys or just a coincidence in timing? Any thing else that can be done or tryed to get it to respond? Or just a toasted note you think? Thanks for any advice in advance
OK so I took the note 10.1 apart and reset by unplugging the battery. That worked but after trying to charge the tab it wouldn't charge or start up again so I had to take the battery loose again. Now I have had an issue where Google play will not connect, did a factory reset fixed that but 30 minutes later it wouldn't connect again. Another factory reset and now its running smooth but absolutely will not charge at all on 3 different factory OEM chargers. I'm leaving it plugged in overnight. If that doesn't work I Intend to flash a custom ROM and see if that helps. If still a no go I will order a charger ribbon from eBay and try that. Could also be a system board but if its that I'll just buy another tablet. unless someone has some further advice
Try blowing some pressurised air into the usb connector, might be a piece of dust or something shoting it out...
If not that I would still be looking at the connector as the culprit as it happened when you plugged in and doesn't want to charge....
Ok so after having tried everything under the sun including replacing the charging ribbon cable I broke down and waited for a 10.1 with a broken screen to become available on eBay. Let me tell you folks that was a long wait at anywhere near a reasonable price. Traded the system boards out and am back in action. So I haven't come up with any reason why the system board charging went cablooey as all the resistors and diodes I tested were fine but there you have it. If replacing your charger or charging ribbon cable doesn't bring your charging back this is what you have to look forward to. The replacement system board that I used cost me $116.00 USD. I hope this doesn't become a common issue for any other users as their units age.