[Q] com.android.phone - Xperia Z3 Q&A, Help & Troubleshooting

Hello, I'm getting a message "Unfortunately, the process com.android.phone has stopped" when I miss a phone call and the same when I swipe the missed called notification.
But it's fine if I answer calls and make calls, it only happens when I get a missed call...
Any ideas what's wrong?

-DM- said:
Hello, I'm getting a message "Unfortunately, the process com.android.phone has stopped" when I miss a phone call and the same when I swipe the missed called notification.
But it's fine if I answer calls and make calls, it only happens when I get a missed call...
Any ideas what's wrong?
Click to expand...
Click to collapse
Dont know what is wrong but there is three solution to solve this
#1:- By clearing the data
Surfing internet we could find that many people recommend to do a data clear to resolve this issue. In your android smartphone, it is very easy to clear data. For clearing data,
Go to Settings
Application Manager
Choose All Application
Below Contacts Storage choose “Clear all data”.
Now Restart your device
The above steps have slight changes from mobile to mobile. Try to find out the similar steps in your mobile yourself.
#2:- Resetting your device
You can also try a factory reset of your mobile phone to resolve this. Do factory reset only if the first method didn’t worked for you. For performing a factory reset,
Go to Settings
Backup & reset
factory Reset
Doing a factory reset will delete all of your data and applications. So be careful to do a backup if you are proceeding with this step.
#3: Changing the OS
This is recommended to those are facing Unfortunately the process com.android.phone has stopped message after updating their device or changing the static os to a custom version.
==Reflash with flashtool==
Click to expand...
Click to collapse

electrash said:
Dont know what is wrong but there is three solution to solve this
Click to expand...
Click to collapse
Thanks...went through all those options already + more , nothing could fix it, even the few recovery backups that I had...so a reset was the only solution...
So I decided to start from scratch and go down the long way, flashed .93 rom then root and working my way back up from there manually as I can't restore any backups otherwise the error reappears...
This kinda sucks but that's the only way right now...unless somebody got a better insight of the situation, I still would like to know how to fix it without a reset
At least I got a clean backup now without the error

[SOLVED]
EDIT:
OK found the cause of the problem, at least in this case...I did freeze Xperia Home with Titanium Backup at some point since I used a different launcher ( something I didn't do at the beginning when I switched launcher)...this was the root of my problem getting com.android.phone has stopped when getting a missed call, so a simple defrosting of the app worked

-DM- said:
EDIT:
OK found the cause of the problem, at least in this case...I did freeze Xperia Home with Titanium Backup at some point since I used a different launcher ( something I didn't do at the beginning when I switched launcher)...this was the root of my problem getting com.android.phone has stopped when getting a missed call, so a simple defrosting of the app worked
Click to expand...
Click to collapse
Thank you, it's working.. Having my rom heavily modified, and the cause just simple as defrosting..

Related

How do I fix the com.wssyncmldm error post-kd1 update?

KD1 installed but I had to reroot the phone and re-mount my link2sd partition.
Now I get CONSTANT "The application Device management (process com.wssyncmldm) has stopped unexpectedly. Please try again."
PS. T-Mobile did NOT ASK if I wanted the update. It just installed. Last night I looked at the phone and it said T-Mobile update downloading. Today repeated error message. Nice.
CptCrackers said:
KD1 installed but I had to reroot the phone and re-mount my link2sd partition.
Now I get CONSTANT "The application Device management (process com.wssyncmldm) has stopped unexpectedly. Please try again."
PS. T-Mobile did NOT ASK if I wanted the update. It just installed. Last night I looked at the phone and it said T-Mobile update downloading. Today repeated error message. Nice.
Click to expand...
Click to collapse
flash KD1 with ODIN, i do not know enough to dig into it. that would be the easiest method to me.
Had this same problem since morning. Try go to titanium backup and freeze Device Management. Work for me so far.
Sent from my SGH-T959V using XDA App
Same Issue...What I have done so far
I was getting the constant force close mentioned above. I read on some forum that I should go into recovery and wipe cache. I did and then rebooted. I did get one force close message, but have not had one since. If i continue I will go into titanium and freeze that app.
Update...I had to go into titanium backup and freeze the device management app. This solved the problem.
Little plug for Titanium Backup. Fantastic app for root users.
you had to reroot it? that's a bummer so it's pretty much like having the update occur normally except this ones deodexed.
quick question, so you absolutely have to use odin with it? it won't work right with heimdall?
Mine was downloading the update..never installed or asked to..it was downloading and then just stopped... Now I get the force close and it hasn't updated either...
Would my phone being rooted prevent the install from going through properly? I don't want the update to NOT go through... But I also don't know why I get the device management force close all the time for no reason ...any ideas appreciated?
also haven't really had time to be on the site or do any mods in quite some time so I apogize if I'm not up to date on something but this was the only thread found regarding the device management force close
Me too...what the hell!!!????
amalio357 said:
Me too...what the hell!!!????
Click to expand...
Click to collapse
I have the same problem after downgrade from ICS
volume up, home, power
factory reset wipe data
wipe cache
reboot
and solved it with this procedure
ikitnokr2d2 said:
I have the same problem after downgrade from ICS
volume up, home, power
factory reset wipe data
wipe cache
reboot
and solved it with this procedure
Click to expand...
Click to collapse
Same problem after downgrade and this solved it - many thanks

Urgent!!! Help needed!!! No service problem!!!

I am new to xda. I haven't ran into a problem yet that i couldnt find a solution to....UNTIL NOW!!!
I have an incredible 2. It is rooted, and DID have a cm7 OS. Today, differentPps on my pho.e kept opening and then being foreclosed. Naturally, I rebooted my phone to see if that would fix the foreclosing problem. However, THE REBOOT MADE PROBLEMS WORSE. Now, my phone shows "no service." It shows "unknown baseband," "unknown phone number" and won't receive/send texts/calls. I can only use WiFi to use the internet. I tried factory reset, (through cm7 and the phone itself) I also tried downloading a new radio and cm9. Help NEEDED ASAP!!!! WHAT ELSE CAN I DO?!!
ladyjager said:
I am new to xda. I haven't ran into a problem yet that i couldnt find a solution to....UNTIL NOW!!!
I have an incredible 2. It is rooted, and DID have a cm7 OS. Today, differentPps on my pho.e kept opening and then being foreclosed. Naturally, I rebooted my phone to see if that would fix the foreclosing problem. However, THE REBOOT MADE PROBLEMS WORSE. Now, my phone shows "no service." It shows "unknown baseband," "unknown phone number" and won't receive/send texts/calls. I can only use WiFi to use the internet. I tried factory reset, (through cm7 and the phone itself) I also tried downloading a new radio and cm9. Help NEEDED ASAP!!!! WHAT ELSE CAN I DO?!!
Click to expand...
Click to collapse
Have you tried RUU'ing back to stock?
_MetalHead_ said:
Have you tried RUU'ing back to stock?
Click to expand...
Click to collapse
If you're referring to restoring back to stock Rom, I already have.
ladyjager said:
If you're referring to restoring back to stock Rom, I already have.
Click to expand...
Click to collapse
But did you try it with a RUU?
_MetalHead_ said:
But did you try it with a RUU?
Click to expand...
Click to collapse
Yes, I've tried a couple times.
Try
Try hard resetting, which means clearing all data, and wiping cache (if it is that bad)
or
Try doing some of the previous steps again....
Hope It helps
I have same type of problem but after trying these instructions, I found the solution of the problem. Simply try them step by step and you will get results.
pure.noob said:
Try hard resetting, which means clearing all data, and wiping cache (if it is that bad)
or
Try doing some of the previous steps again....
Hope It helps
Click to expand...
Click to collapse
Tried hard resetting, wiping dalvik cache and cache partition. Still nothing.
However, slight change- after setting it back to stock, switched it over to cm7.2. Now, I have the roaming indicator flashing, but still cannot make calls or send texts. Before, while trying a new Tom, it would bring me to the same point, ^ but when I would select regular reboot, it would put me back with "no service."
It may happens.
Restart your phone and try then.
rayanlee said:
I have same type of problem but after trying these instructions, I found the solution of the problem. Simply try them step by step and you will get results.
Click to expand...
Click to collapse
What instructions are you referring to? And I've tried, the most simple and generally harmless to extreme wiping and resetting everything I had. Let's say I'm just fit to be tied. This is a nightmare!!!
erolapy said:
It may happens.
Restart your phone and try then.
Click to expand...
Click to collapse
Tried and it didn't work.
Well, after many, Many MANY attempts to fix this, finally switched SIM cards with another phone and found out my SIM card blew!!! How often does that happen?!
ladyjager said:
Well, after many, Many MANY attempts to fix this, finally switched SIM cards with another phone and found out my SIM card blew!!! How often does that happen?!
Click to expand...
Click to collapse
It happened to my sim card..no idea why..I was flashing different rooms and modems but finally swapped sim just to test ( I didn't really think that sim would be the culprit) but it worked on different..no idea as to why sim stopped working.
Sent from my Nexus S using xda app-developers app

Sony Xperia Z5 System update and apps not working now phone won't start

I have a Sony Xperia Z5. This morning I did a system update and my Google Store and Services stopped working. I went to the help site and did what I was instructed to do. Now I can not open my phone. The messages are Unfortunately, the process com.android.phone has stopped and the other message is Unfortunately, System UI has stopped. Any suggestions on how to fix this? Thanks in advance.
Denise
I too am in the same situation phone has the same posts regarding Google play services have stopped working and the UI has stopped, I can't get into my phone or shut off my alarm...
Simple . Do a factory reset whenever you upgrade the system firmware. Easy as 123. Hope that helps..
TheTecXpert said:
Simple . Do a factory reset whenever you upgrade the system firmware. Easy as 123. Hope that helps..
Click to expand...
Click to collapse
Expect people have been reporting that factory reset in this case makes it worse.
Now for some SystemUI crashes, leaving the phone unusable.
kvantum said:
Expect people have been reporting that factory reset in this case makes it worse.
Now for some SystemUI crashes, leaving the phone unusable.
Click to expand...
Click to collapse
Have you wiped both the cache and dalvik cache in custom recovery??? If not. Give that a go, and let me know how it turns out.
TheTecXpert said:
Have you wiped both the cache and dalvik cache in custom recovery??? If not. Give that a go, and let me know how it turns out.
Click to expand...
Click to collapse
It won't turn out well I'll tell you that.
Because the phone is not rooted.
It was an OTA update.
And before you ask. There is currently no way to root my phone.
kvantum said:
It won't turn out well I'll tell you that.
Because the phone is not rooted.
It was an OTA update.
And before you ask. There is currently no way to root my phone.
Click to expand...
Click to collapse
Yeah, Then if you're phone is completely stock, with OTA updates, Doing a factory Reset and Cache Clean SHOULD fix the problem .. i dont see why it wouldn't unless its incompatible with your phone, but thats highly doubtful..
EDIT:: Try this, Go in to Settings>Apps>Google PLay Services> Clear Cache
Then Settings>Apps>System Apps>System UI>Clear Cache.
Reboot Device..
Good Luck!
dklos said:
I have a Sony Xperia Z5. This morning I did a system update and my Google Store and Services stopped working. I went to the help site and did what I was instructed to do. Now I can not open my phone. The messages are Unfortunately, the process com.android.phone has stopped and the other message is Unfortunately, System UI has stopped. Any suggestions on how to fix this? Thanks in advance.
Denise
Click to expand...
Click to collapse
There are a couple of discussions already. I've also called Sony support about it. They say they are aware of the issue and are working on a fix. In the meantime they recommend downloading Xperia Companion and doing a software repair. That being said, some people report that factory reset fixed it, others say that neither factory reset nor software repair fixed it. In some cases factory reset or software repair
I personally tried manually installing latest APKs, clearing data etc. The only thing I was able to achieve so far is getting rid of constant error popups by disabling google play services in settings > apps
Some have reported that doing a factory reset makes it worse.
So now I'm sitting tight and waiting for further developments.
Some other discussions on this: http://talk.sonymobile.com/t5/Xperi...Z5-Premium/td-p/1107629/highlight/true/page/6 https://www.reddit.com/r/SonyXperia...ay_services_not_able_to_be_updated/t1_d1aom33
@TheTecXpert
Clearing cache on apps doesn't work
Factory reset in some cases makes it worse.
Can't clean dalvik cache without root.
Can't even get the device into bootloader
Really, I think we just sit and wait for Sony to fix this
kvantum said:
There are a couple of discussions already. I've also called Sony support about it. They say they are aware of the issue and are working on a fix. In the meantime they recommend downloading Xperia Companion and doing a software repair. That being said, some people report that factory reset fixed it, others say that neither factory reset nor software repair fixed it. In some cases factory reset or software repair
I personally tried manually installing latest APKs, clearing data etc. The only thing I was able to achieve so far is getting rid of constant error popups by disabling google play services in settings > apps
Some have reported that doing a factory reset makes it worse.
So now I'm sitting tight and waiting for further developments.
Some other discussions on this: http://talk.sonymobile.com/t5/Xperi...Z5-Premium/td-p/1107629/highlight/true/page/6 https://www.reddit.com/r/SonyXperia...ay_services_not_able_to_be_updated/t1_d1aom33
@TheTecXpert
Clearing cache on apps doesn't work
Factory reset in some cases makes it worse.
Can't clean dalvik cache without root.
Can't even get the device into bootloader
Really, I think we just sit and wait for Sony to fix this
Click to expand...
Click to collapse
Yeah i'm speaking from a rooted device point of view my apologies.. Because I am actually rooted, i Dont have any errors.. But if Sony In indeed Aware of the problem and are currently working on a fix,
then i gues that'll be your best bet and just wait for sony to pull through..
Which they always do

Can I undo twrp v.2.8.6.1? Also android.process.acore error msg

I have two problems with my lg g3 att rooted phone.
1st Problem - I have tried to get rid of the android.process.acore error but have had no luck THIS time. (Last time part of the fix was completely uninstalling the facebook app from my phone). This time (and last time) I cleared caches, stopped them, deleted my contacts and the contacts storage, unclicked the app sync button.... I can't really remember what else I did to restore it to normal.
2nd problem - So I clicked on update software from ATT and a TWRP v.2.8.6.0 screen comes up. I don't know what to do with it. Do I click install, restore, reboot, backup? Can I just undo this and try and find some other way to remove the android.process.acore error message without losing all my data with a factory reset? If this twrp is complicated I would prefer to just undo what I just did. I really need some help as soon as possible. Thank you in advance.
Same Error Message
newby1 said:
I have two problems with my lg g3 att rooted phone.
1st Problem - I have tried to get rid of the android.process.acore error but have had no luck THIS time. (Last time part of the fix was completely uninstalling the facebook app from my phone). This time (and last time) I cleared caches, stopped them, deleted my contacts and the contacts storage, unclicked the app sync button.... I can't really remember what else I did to restore it to normal.
Click to expand...
Click to collapse
I am having the same problem and not sure what to do about it. I restart my phone, and it seems to be ok for a while, but then it starts popping up again. I have an AT&T LG G3 (LG - D850), not rooted phone. I have tried to reset all app preferences, but that didn't seem to do anything really. Could really use some help! Thanks!
Software Lineup -
Android Version - 5.0.1
Kernel Version - 3.4.0
Build - LRX21Y
Software - D85020f

Viber backup not working since Android 12?

Title pretty much says it all. Was working fine until I updated to A12. Every time it gets to the 90-95% it hangs and says ''there was an error during the restore process blah blah.."
I've tried the usual suspects like clearing cache, deleting and then re downloading the app. No dice.
Can someone that's on Android 12 and that has this app go to settings- Account- viber backup and see if it works?
Any advice is much appreciated!
backup works here. didn't try to restore though. if restore is issue maybe check viber has all permissions granted
raul6 said:
backup works here. didn't try to restore though. if restore is issue maybe check viber has all permissions granted
Click to expand...
Click to collapse
Finally got it to work. I'm thinking Viber did something from their end to fix the hang up since it now completes the backup all the way through. No issues with restoring at all since that worked from the beginning.

Categories

Resources