[Q] Connect to PC as USB Storage? - Galaxy S6 Q&A, Help & Troubleshooting

I have a desktop cradle that I put my phone on at work. I have the USB cable from it plugged into my PC. This is nice, because it slowly charges all day, and if I want to share files between my phone and PC, they're connected.
At least, that's how it was with my S4.
With the S6, all I see in Windows Explorer is the S6 listed under my C drive. When I click on it, it's blank. Well, at least once or twice, I've seen "Phone" under there and could then drill into the folders of the internal storage. But I don't understand why that only happened once or twice and why I can't get it to happen again.
Any suggestions?

i think you have to wake the screen and unlock the phone before it will show up as a drive on your PC. it is kind of a security thing. prevents that sketchy coworker from grabbing your phone and copying all your files while you grab one of the donuts he brought for everyone.

Ah, you may be onto something. Thank you.

Related

[Q] USB device not recognized

Hi all, Ive had my captivate for about a week now and have been playing with it, I've been all over the web trying to figure out why I can't sync it with my pc Ive tried both my laptop with windows 7 and my desktop running XP. Nothing will work ive downloaded the drivers from Samsung's site and kies and kies mini with no luck. No matter what i do it says device not recognized windows has stopped the device and nothing shows up on the phones screen it just shows its charging, I'm guessing its something I'm doing but i just don't know what. Once I had so much trouble I connected a Samsung flight to my PC that's running XP and it worked just fine. Can anyone help me out i want to root the captivate so i can get take off all this att crap!!!
Did you mount the phone after plugging it into your computer? You should pull down the notification bar and it should give you the option to copy files to/from computer.
Also, set you usb settings to mass storage. It's in settings...can't remember where on stock.
Sent from my SGH-I897 using XDA App
Yes I have put the phone in all the different usb settings debugging,media player, mass storage, ask on connection, kies. When I plug it in the only thing that changes on the phone screen is its showing its charging it doesn't give me any option to mount. The same cable will connect my old Flight phone and that phone transfers files just fine. This really has me stumped.
You downloaded and installed drivers from this site? http://www.samsung.com/us/support/downloads/SGH-I897ZKAATT
This may sound random and stupid but are you plugging into a USB that is directly connected to the motherboard (back of the computer)? If you're on a laptop there is no way to test this...basically, there was some issues before of people not having their computer recognize their phone and the issue was too low of power from the USB.
Hopefully someone else can chime in as well. I'm pretty new to this too so I can only think of fairly basic things.

[Q] Getting pics from phone to computer

Hi folks, please excuse my ignorance as I am not a regular user of my phone for anything other than calling home and asking my wife if I need to pic up anything from the store before I come home from work ect...
I have some pictures on my phone that I would like to put on my computer so I can print them out. I am using a Samsung Captivate. I am so unfamiliar with most of the terms used here I am not even sure what to look for under a search. Would someone mind helping me please? Thank you in advance and if you happen to have a problem with your air conditioner I can be of help with that in return.
Hi knownot,
you can connect your phone via USB cable to your Computer.
Fortunately, Android devices are considered (by computer) as external hard disks so you can easily browse folders and copy your pictures to your PC.
I apologise for my bad english
dublade said:
Hi knownot,
you can connect your phone via USB cable to your Computer.
Fortunately, Android devices are considered (by computer) as external hard disks so you can easily browse folders and copy your pictures to your PC.
I apologise for my bad english
Click to expand...
Click to collapse
It views as an HDD? mine shows up as a camera
normally if you connect your phone to your computer there should be something in the statusbar of your phone like USB-connection. click on that and now you can choose to connect as hdd.
Once you have the phone connected as a drive, on my phone the pictures are in the dcim/camera folder. Find that and copy and paste to your computer.
Detected as camera probably fine too, it should offer an import option.
Alternatively there are apps like dropbox, that if you use them on your phone and on your computer, it will automaticly upload the pictures to your computer whenever your phone connects to your homes wifi.
Or just mail them to yourself, the access the mails from your computer.
You also might type into youtube "samsung captivate usb mount" and You will find a video tutorial.
Or you can use Samsung Kies. It's a program for Windows or Mac to sync your data.
85gallon said:
Once you have the phone connected as a drive, on my phone the pictures are in the dcim/camera folder. Find that and copy and paste to your computer.
Click to expand...
Click to collapse
First, use your USB cable to plug your phone into your computer. If you're not sure what the USB cable is, it's the black cord that came with your phone. It's probably plugged into your phone charger; unplug the cord from the charger and use that to plug the phone into the computer.
Then, on your phone, open the notifications menu at the top of the screen by swiping down. Click the button that says "USB connected" (or something similar) and choose the option that says "USB storage" (or something similar). Then your computer should say "Installing driver software" and then "Your device is ready to use."
An "Autoplay" window will probably pop up. You can choose "open folder to view files." Double click on the "DCIM" folder, double click on a folder inside there (it will probably be "Camera" or something), and you should see all of your pictures.
Google can be your friend, well for atleast the first 15 mins..
Often you have to select USB storage or something like that in order to enable your phone as a hd. that will mess with your apps when it is connected because it mounts the SD card etc on your PC, so it is usually not enabled by default.
Pull down the notifications bar, click on the USB connected link, select the appropriate action.
Enjoy.
Thanks for the tips folks. I am sure with your help I will finally figure this out. I had already tried sending my self an e-mail but I never got it. Tried connecting to computer with the cord and the notifications bar will not pull down. It just shows the connection thingy on the screen but I cant do anything with the phone while it is connected. Thanks again for your help. Its very much appreciated.
if it's not too many photos I usually just email them to myself and open it up on my computer
I did a google search and found this post showing step by step what to do as I don't have a captivate and each phone can differ.
forums.att.com/t5/Samsung/Samsung-Captivate-transferring-videos-and-photos-to-PC/td-p/2683255
Dave
Sent from my LG P920 using Tapatalk
Thanks for the input. Have tried your suggestions and have come to the conclusion there is something out of whack with the phone. Going by AT&T tomorrow to see about it. Thanks again!
10 chars
an alternative method is;
be sure that your photos are stored in SD card.
remove your SD card and connect it to your laptop's SD card reader (you should have a micro SD - SD adaptor).
copy them to your laptop.
I hope it helps.

USB OTG Problem [Drive formatting/empty]

Hi, I just bought a universal USB OTG cable, and used it to connect a 32 GB pen drive (FAT32 filesystem) to my OPO (05Q, rooted). At first it apparently detected it, but since the drive was totally empty I had no way to confirm that, so I unplugged the drive and connected it to my PC, and put some videos on it. The computer gave a me a list of files with strange simbols as name, but I thought it was something done by the phone, given the presence of the directories "Android" and "LOST.DIR" (even though I wasn't allowed to open them). Then, I plugged the drive back to the phone, and it was detected without any problem, but it was completely empty, and not even a single bit of data could be found anywhere. I repeated the process three times, always with the same results. Does someone have a solution for this annoying issue?
Thank you very much.
Edit: Problem solved, it was an issue of the USB drive.
Sent from my OnePlus One

Can NOT access Folders from PC

I've contacted Support from Essential but with no luck.
My problem is when I connect the Essential to the PC it automatically opens up
Windows Explorer and show NO FILES in FOLDER.
Any help would be most appreciated. I would love to transfer some pictures and music
from my PC.
Thanks
You are pulling down the notification bar and changing the connection from charging to transfer files, correct?
spotmark said:
You are pulling down the notification bar and changing the connection from charging to transfer files, correct?
Click to expand...
Click to collapse
^^^^This
Franksr said:
I've contacted Support from Essential but with no luck.
My problem is when I connect the Essential to the PC it automatically opens up
Windows Explorer and show NO FILES in FOLDER.
Any help would be most appreciated. I would love to transfer some pictures and music
from my PC.
Thanks
Click to expand...
Click to collapse
Had same issue, Windows 10 x64. Windows Explorer would take forever to load the folders, then when they finally did, there were random blank folder icons and just a whole lot of weird going on... Yes, USB Transfer was selected from pull-down. Reboot of phone made no difference. Factory Reset, no change.
In the end, it started working normally after switching USB cables (Anker). I don't have USB-C port on my laptop, and was using another type of USB-A to C cable at the time, so I'm wondering if that was my issue. The Anker USB-A to C cable worked just fine, and haven't had the issue since.
RMarkwald said:
Had same issue, Windows 10 x64. Windows Explorer would take forever to load the folders, then when they finally did, there were random blank folder icons and just a whole lot of weird going on... Yes, USB Transfer was selected from pull-down. Reboot of phone made no difference. Factory Reset, no change.
In the end, it started working normally after switching USB cables (Anker). I don't have USB-C port on my laptop, and was using another type of USB-A to C cable at the time, so I'm wondering if that was my issue. The Anker USB-A to C cable worked just fine, and haven't had the issue since.
Click to expand...
Click to collapse
Windows is notorious for phone connectivity not working if the USB drivers aren't correct or you have a bad cable.
I'll order Anker cables today...Thanks
I'll try anything. I just ordered the braided cables from Amazon and they show the phone is connected and charging but no files or folders.
I will order them today. I really appreciated your responses.
By the way, I just received the 360 Camera this morning.
-------------------
RMarkwald said:
Had same issue, Windows 10 x64. Windows Explorer would take forever to load the folders, then when they finally did, there were random blank folder icons and just a whole lot of weird going on... Yes, USB Transfer was selected from pull-down. Reboot of phone made no difference. Factory Reset, no change.
In the end, it started working normally after switching USB cables (Anker). I don't have USB-C port on my laptop, and was using another type of USB-A to C cable at the time, so I'm wondering if that was my issue. The Anker USB-A to C cable worked just fine, and haven't had the issue since.
Click to expand...
Click to collapse
Anker makes quality cables. I use them on my devices. That very well could have been the issue.
Sent from my Nexus 6P using Tapatalk
Learn Something New - Thank You
I didn't know I had to go to notifications in order to see the files and folders
in Windows Explorer. Evidently, either does the Zendesk Support they are using.
Thank You!
Franksr said:
I didn't know I had to go to notifications in order to see the files and folders
in Windows Explorer. Evidently, either does the Zendesk Support they are using.
Thank You!
Click to expand...
Click to collapse
Always start with the easy stuff.
Just received my device yesterday. Attempted to connect my device to my Windows 10 PC directly to my USB-C 3.1 port and it read the phone fine. I got the same issue as the earlier post, the phone shows PH-1 in Windows explorer. When I click on the phone to view the files it acts like it is loading the info, shows weird random folders, locks up then disconnects from showing up on the PC. I also attempted to use a USB-C to A plugging into one of my USB 3.0 ports and still the same thing. Has anyone gotten this to work yet? I am on Windows Creator Update. Thanks.
Me Too
Yep, got my Essential Phone a couple days ago. They're shipping these with just a Type-C USB cable. While I appreciate them future proofing things and all, my computer doesn't have a type C port. I ordered a Type-C to USB 3.1 adapter and also ordered a USB 3.1 to Type-C cable (cuz who doesn't need a spare cable, right?) Sooo .... I got both cable and adapter today. Same problem as described above. It detects the phone just fine, but all you get is "No Files" or "This Folder is Empty." Just "punting" and trying to copy to that big blank nothing errors out.
Yes, going to "Notifications," finding the connection and changing it from charging to file transfer works ... kind of. You can copy files in, but you can't do jack squat with them once they're there. And Essential Phone ships without any File Management app installed. (Or maybe they hid it far too well for me to find it??) And frequently, I'll get halfway done copying crap and then it craps out and stops copying half way through.
Essential is in serious danger of becoming a pure android enthusiast niche phone only. I don't think Andy Rubin wants to limit his phone's appeal like that. Clearly copying and managing files between the phone and PC and file management on the phone itself should be pretty basic stuff. For pretty much every other phone in existence, you plug into the computer and you are at least prompted on your phone whether you want to give your PC permission to access files on your phone. I've never seen another phone where you couldn't move/delete/copy/manage files already on the phone from your PC. Simply put, it shouldn't be this complicated and it should just work.
Laptop: Windows 10 Pro- 64bit
Essential PH-1
No issues on connections from Laptop to Essential Phone.
USB 3.1 A Cable to USB-C
See attached photos.
Franksr said:
I've contacted Support from Essential but with no luck.
My problem is when I connect the Essential to the PC it automatically opens up
Windows Explorer and show NO FILES in FOLDER.
Any help would be most appreciated. I would love to transfer some pictures and music
from my PC.
Thanks
Click to expand...
Click to collapse
how did you solve the problems? please i have the same problems.
Franksr said:
I've contacted Support from Essential but with no luck.
My problem is when I connect the Essential to the PC it automatically opens up
Windows Explorer and show NO FILES in FOLDER.
Any help would be most appreciated. I would love to transfer some pictures and music
from my PC.
Thanks
Click to expand...
Click to collapse
my problem is that the computer does not detect the phone

Phone Doesn't Do Anything When Plugged Into Computer

I'm trying to transfer like 30 gigs of photos off my Honor 6x, but when I plug the phone into the computer, nothing happens. The phone charges, but it doesn't give any sort of option to connect. I've tried this on several computers and had the same results every time.
I haven't "rooted" my phone or anything.
I have the latest software updates.
Why isn't my phone connecting to my computers?
All my other phones I just plug them in, they give me an option to connect as a media device, and then it shows up on the computer where I can download the files.
Thank you.
It acts like that since first time you used it or not?
1- Did you unlocked the screen?
2- Have you set up MTP properly? Check storage settings.
Also make sure you use usb cable with data lines (not from powerbank )

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