Hi all, I am facing an interesting issue, that's bloody annoying at the least. When I set my phone down, the screen stays lit. I checked all the options to ensure Its not user error. I am listening to music using POWERAMP but this has never happened on my S5 Note 4 or any other phone.
Also it is NOT rooted, and 100% Stock as I don't root phones right away until development matures enough.
This being said I am going to try to ODIN updated Filmware to see if it resolves, but it's a 2 hour download from Sammobile. Has anyone else had this issue or have any suggestions?
Thanks All.
solrazr said:
Hi all, I am facing an interesting issue, that's bloody annoying at the least. When I set my phone down, the screen stays lit. I checked all the options to ensure Its not user error. I am listening to music using POWERAMP but this has never happened on my S5 Note 4 or any other phone.
Also it is NOT rooted, and 100% Stock as I don't root phones right away until development matures enough.
This being said I am going to try to ODIN updated Filmware to see if it resolves, but it's a 2 hour download from Sammobile. Has anyone else had this issue or have any suggestions?
Thanks All.
Click to expand...
Click to collapse
Have tried unistalling any recent apps you put on there to see if one is a problem?
Try to check if there is any custom application listed as device administrator. I had the same problem because I authorized an app to be admin to control the lockscreen / display timeout to turn off the display with a widget. Uninstalled that, rebooted and the problem was gone.
spelaben said:
Try to check if there is any custom application listed as device administrator. I had the same problem because I authorized an app to be admin to control the lockscreen / display timeout to turn off the display with a widget. Uninstalled that, rebooted and the problem was gone.
Click to expand...
Click to collapse
I flashed the updated filmware from New Zealand, it seems to have fixed it.
Related
I received OTA yesterday and so far found one bug. There is a black screen comes up randomly. Top and bottom bars are visible but I can't do anything to get out of it. The only thing that works is restart. I can't pinpoint the app that might be causing it. It happened while updating apps or using Firefox. Anybody else having this issue?
Sent from my Nexus 5 using XDA Free mobile app
Did you wipe your cash after updating? I had experienced several bags after the OTA update too, but i cleaned cash from the recovery mode and now everything works just fine.
Did wiped cache from recovery mode yesterday and it was OK. Today the black screen issue is back. It's quite annoying having to restart.
Sent from my Nexus 5 using XDA mobile app
Hi there, I am currently having the same bug on my Nexus 4 device.
It appears the same way, with the Softbuttons visibile and the top bar still able to be pulled down. Plus that there is no option if I restart to get my SIM card recognized. Pretty annoying when you have an encrypted nexus device and have to wait 2 minutes to restart with a 40% chance of NOT getting the black screen again.
My assumption is that it has something to do with the kernel. Any suggestions/confirmations?
Best regards
JYBM said:
Hi there, I am currently having the same bug on my Nexus 4 device.
It appears the same way, with the Softbuttons visibile and the top bar still able to be pulled down. Plus that there is no option if I restart to get my SIM card recognized. Pretty annoying when you have an encrypted nexus device and have to wait 2 minutes to restart with a 40% chance of NOT getting the black screen again.
My assumption is that it has something to do with the kernel. Any suggestions/confirmations?
Best regards
Click to expand...
Click to collapse
Same problem here... black screen with only softbuttons visible and notification bar working.
I think the problem occurs when an application is in full screen mode (no softbuttons visible) and you do a little swipe to make the softbuttons appear... It must be something with the way the softbuttons overlap the screen, I think.
Any help?
I am also seeing this problem on my Nexus 5 which I flashed the factory image with full wipe. I have had it when exiting apps and also when an app is open it can just happen. If i swipe up from the bottom sometime I get a flash of the screen during the animation so it is as if a layer is over the screen. I hope this is fixed as it is random, this morning it happened and after a reboot i logged in and it happened before I opened an app, reboot, then happened again a few mins later, but after a 3rd reboot has been ok???
For everyone that is experiencing this problem... do you have Tasker installed?
I disabled tasker and since then I don't have this problem... so far.
Still happening once in awhile and I do have Tasker.
Sent from my Nexus 5 using XDA Free mobile app
It happens to me. My current theory is that, in my case, it may have to do with a profile manager I use which turns the lock screen pattern lock on and off depending on where I am.
Cool_fury said:
For everyone that is experiencing this problem... do you have Tasker installed?
I disabled tasker and since then I don't have this problem... so far.
Click to expand...
Click to collapse
I also have tasker, don't want to disable it as I find it too useful, can you keep us all informed if it cures the issue.
rpudner said:
I also have tasker, don't want to disable it as I find it too useful, can you keep us all informed if it cures the issue.
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Click to collapse
I also find tasker very useful.. but I think it was causing the problem. No more black screens since then.
To try to narrow it down even further... do you have a profile to enable/disable the lockscreen in certain situations?
Cool_fury said:
I also find tasker very useful.. but I think it was causing the problem. No more black screens since then.
To try to narrow it down even further... do you have a profile to enable/disable the lockscreen in certain situations?
Click to expand...
Click to collapse
I do use tasker to disable the lock screen, I wish that the smart lock would completley disable the lock screen, and not just the secure section. I will take all the lock screen options out of my tasks and reboot, will test for a few days.
I tested over the weekend and had no black screens with all tasker/secure settings lock screen disables turned off, I left all other actions on , so I think you are correct. actualy got on OK using the smart unlock, although when in my house sometimes GPS is lost so it will relock, but not a real issue. Thanks for the heads up
So I followed the advice of someone on reddit who said booting into safe mode then back to normal helps with battery life. So I did, and now nova launcher and Greenify lost accessibility privileges and when I try to turn them on the "turn on" button doesn't work (only "cancel" works"). I've tried restarting, looking through developer settings, etc but can't find out what changed. Any ideas?
Verizon GS6
sd0070 said:
So I followed the advice of someone on reddit who said booting into safe mode then back to normal helps with battery life. So I did, and now nova launcher and Greenify lost accessibility privileges and when I try to turn them on the "turn on" button doesn't work (only "cancel" works"). I've tried restarting, looking through developer settings, etc but can't find out what changed. Any ideas?
Verizon GS6
Click to expand...
Click to collapse
Are you using Lux by any chance? If so, try disabling this as had the same issue but now works without a problem.
Wow I was using lux. I actually ended up factory resetting because of this issue and coincidentally decided not to install lux again, and I haven't had the problem since. How the hell did you figure that out? Lol
Do you use anything to control brightness instead of lux now?
Galaxy S6 (Verizon)
sd0070 said:
Wow I was using lux. I actually ended up factory resetting because of this issue and coincidentally decided not to install lux again, and I haven't had the problem since. How the hell did you figure that out? Lol
Do you use anything to control brightness instead of lux now?
Galaxy S6 (Verizon)
Click to expand...
Click to collapse
I was just playing around with things and somehow just stumbled upon it. I am just using the buil-in auto brightness which seems to work pretty well. Glad it worked for you too.
Same problem, same fix
Uninstalled lux, changed settings, reinstalled lux.
Same problem on non-root S5 but no Lux or Twilight. And ideas?
Hi,
I just got this s7 for 3 days and i have this problem where the screen wont turn on but the phone still is active.
A hard boot will fix it but its only a temp fix because i had this problem 4 times now in 3 days.
I didn't root it nor did i install any weird apps outside the google play store, i disabled a couple of bloat ware apps like all microsoft apps and a few google apps like hangouts and gmail.
I did some research and found out that more people have this problem but all the fixes they got it to wipe the cache but the phone still has the problem after that so i would like to know if more people on xda have this problem and i would like to know what they did to their phone so i can see if we have anything in common to pin point the problem.
See if the setting for preventing the phone to turn on in your pocket is enabled. If so, try disabling it and see if that works. It may be a problem with the proximity sensor if it's a hardware issue.
Thanks for the reply and i have that setting indeed turned on! So ill switch if off right now and lets hope this will fix it!
Seems like turning off that feature didn't work
If you have an SD remove it or format it. I had this on kitkat because of too many files in internal memory
Think i found the problem because i think its fixed. While restoring my old settings like wifi etc from my ggole account caused this problem and now that i skipped this part in the setup the phone seems to be working now for 2 days perfectly but thanks for the reply and help.
Woot, I have fixed the problem!!!!! Its the App Power Saving Feature that causes this!!! I had some app set to "always" and when i used any of these app and then put the phone in standby then it would lock up every now and then. Now that i have turned off this setting the phone runs steady for a week!
RiTCHiE007 said:
Woot, I have fixed the problem!!!!! Its the App Power Saving Feature that causes this!!! I had some app set to "always" and when i used any of these app and then put the phone in standby then it would lock up every now and then. Now that i have turned off this setting the phone runs steady for a week!
Click to expand...
Click to collapse
Is your phone still working fine without blackscreens?
I've got the same issue (sometimes 4 times in an hour, sometimes it doesn't happen for 2 days..!!).
I've tried fixing by doing a factory reset and turning app power saving mode off.
Unfortunately this did not fix the problem. Yesterday I got an unresponsive blackscreen again :crying:
Any ideas what could fix the problem?
(Ignore my signature, I'm writing about the S7, not the S6)
TomTomGo! said:
Is your phone still working fine without blackscreens?
I've got the same issue (sometimes 4 times in an hour, sometimes it doesn't happen for 2 days..!!).
I've tried fixing by doing a factory reset and turning app power saving mode off.
Unfortunately this did not fix the problem. Yesterday I got an unresponsive blackscreen again :crying:
Any ideas what could fix the problem?
(Ignore my signature, I'm writing about the S7, not the S6)
Click to expand...
Click to collapse
Yea, mine is working like it should now for 3 weeks.
Has anyone experienced your U11+ freezing up.
It has happened to me about 3 times.
It generally happens over night while it's charging. I get up one of those mornings and the green light is on, remove the charging cable and I can't wake up the phone. I can't even turn off the phone by pressing and holding the power button to kill the device. The only way is to put it into download mode by simultaneously holding down the vol down key and power key, and then when the menu comes up to select the reboot option to get the phone back to normal.
Has anyone else experienced this or know what could be causing this to happen?
The problem is that I use my phone as my alarm clock, and when it freezes up, my alarm doesn't work.
Any suggestions anyone?
No problem like that until now.
However, noticed sometimes that the my alarm, which is setup for vibration only, only vibrates once and then continues silently alarming until I turn it off.
Happens randomly but still strange. I've to try with another clock app.
That's really odd.
I'm going to turn off the always - on feature and see if I get anymore freezes. I had another one this afternoon.
I'll report back after some time and let you know if there has been no more freezes.
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
globalgpj said:
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
Click to expand...
Click to collapse
I'm still on the October security patch so I'm expecting one for the December period soon I hope.
In regards to your freezes I've not encountered anything like that so far been working flawlessly so far if there is anything I can test let me know
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have been using the AOD since I got the phone yesterday. Not a single freeze
Galactus said:
I have been using the AOD since I got the phone yesterday. Not a single freeze
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Click to collapse
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
globalgpj said:
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
Click to expand...
Click to collapse
Yeah trial and error isn't fun. I'd probably factory reset though and see if it happens with barely any third party apps installed.
globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have the HK model I think and I had the AOD when I first got it, set to motion and nothing has happened to my phone in regards to freezing fingers crossed. I have disabled it for the moment as I noticed a greater battery usage overall, I believe between 9-10% overnight and only 2% when I had it disabled.
Hopefully you find the problem otherwise see if you can get it replaced...
Since not using the always-on feature, I don't have any more freezes. Must be some conflict with the alarms and always-on. Can't see what else could be causing those freeze ups.
My phone surprisingly just froze up yesterday. But at least it's been a long while since not having the always-on feature enabled. With always-on enabled, it seems to have happened every day.
The issue I have most about this, is missing that important call when I haven't realised that the phone is frozen, because sometimes I don't pick up the phone for hours.
I had to do a complete fresh install from scratch and I have no more issues. I believe all my issues came from using HTC's transfer tool when going from u11 to u11+. Importing all the settings features using the Transfer Tool has caused issues. I'll never use this tool again.
All good now.
Hey Guys, as the title says my S22 Ultra is restarting randomly. It seems to be worse in the mornings, but stops in the afternoon and evening. I have updated to latest OS version, have updated all of my apps.
I tried running in Safemode for a couple of hours without it restarting so I don't think its hardware.
I am not doing anything on it out of the ordinary when it happens, browsing Instagram or using it with android auto in my car and it just turns off and back on. My storage is not full 10gb available, also it feels warm around the camera, top half of the phone. Its always done that, I think they just run hot.
It is turning off and then back to the Samsung logo and back on within 45 seconds which leads me to believe its not a full crash, maybe an os crash?
Any ideas on what I can do? I think my next step is a factory reset.
Model: SM-S908B/DS One Ui 4.1 Current os: S908BXXU2AVF1 / S908BXXM2AVF1
You can clear cache in recovery mode and see if fix before you factory reset.
LR7875 said:
You can clear cache in recovery mode and see if fix before you factory reset.
Click to expand...
Click to collapse
Okay cool I'll try that
So I tried clearing the cache last night but still have restarts this morning. Is there anything else I could try?
Go to Device care, then menu and automation. Check if you have auto restart enabled
ErickF said:
Go to Device care, then menu and automation. Check if you have auto restart enabled
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Click to collapse
Hey just checked and it's off. So frustrating because it's happening while I'm using Google maps to find my route.
garysully1986 said:
Hey just checked and it's off. So frustrating because it's happening while I'm using Google maps to find my route.
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Click to collapse
That's a tough one then. What about the button next to the menu button on device care? Does it say anything about a restart history there?
if it doesn't restart in safe mode, one of your 3rd party apps is causing the issue.
submit an error report and get feedback when it restarts again
Samsung Members app > Get help > Send feedback > Error reports
do you have life360 app installed on your phone?
Uninstall Telegram