Bug is straightforward --
Over on the Galaxy S6 non-edge (Verizon branded), over Verizon 4G, Google Play Music either will not load songs at all, or will load them after several minutes of loading. 1080p videos on YouTube load in seconds, so it's not directly related to my 4G speeds.
Works fine over Wifi and with other devices.
I've tried the following with no results:
Uninstall Google Music App Updates (with phone restart)
Reinstall Google Music (with phone restart)
Reset Phone Settings (with phone restart)
Restore Factory Settings (with phone restart)
Clearing Google Play Music cache and data
Sometimes a song or two will come up that decide to load. If I skip on to the next track, the next one will just hang for two to three minutes before playing.
Any ideas?
My Google music has been working perfect over 4g when I'm at the gym. That's weird bro
Sent from my SM-G920V using Tapatalk 2
My next step is to replace the phone with Verizon. If that doesn't fix it then.... well, hopefully that fixes it!
I'm having the same exact problem with my phone too I thought it was just me
Sandman, which market are you in? I'm in the Atlanta area, been having this issue all parts of town so I don't think it's a certain tower.
I'm in Maryland and both the DC/Baltimore areas have been giving me problems
I'm having the same issue! I'm in the Atlanta area as well (Clayton County for work. Dekalb County in the evening). All other streaming music apps work fine except for Google Play Music. YouTube loads a little slower than I would like too. Even on WiFi it still loads up pretty slow.
Same here
I am in Atlanta also and have been having issues.
What makes me feel A LITTLE better is that i checked my wife's S5 and it is having the same issues as my new S6.
Sounds like a Google Play problem and not an S6 one.
google play music
I am having the same problem...also on my new s6...as well as my wifes s5.....we are in the warner robins area south of Macon....Plays fine over wifi for both phones.... it has to be a bug within the app itself... I hope there is a fix soon...it's annoying!
Got mine working [fixed]
Okay...I was able to fix this.
I went into Manage App section and uninstalled update for Google Music and then I cleared cache in the same screen. Also, make sure you go to the play store settings and select the option to NOT update apps automatically. After having no luck with Google support for about an hour, I was able to do this and my music has been working fine for about an hour while steaming.
Edit:
It appears as though the cache has to be cleared (using the same process above) every time you connect to a wifi and then go back to network. I ran into the issue again after connecting to wifi, but it is back to normal after clearing the cache. It will take about 15 seconds for the first song to start, but it will go back to normal after that.
It hasome been working fine for me since I have gotten home today. Music loaded quick on 4G and I was able to play songs from different albums without waiting for it to buffer.
google music bug
I spoke with a google employee today who told me that engineers were aware of the problem and are currently working on a fix...in the meantime she told me to uncheck "automatically cache" under settings ....I haven't had a problem with it playing over 4g anymore today...will play Instantly....hope this helps those who are still having issues
Related
1st off I have a N5 running on Sprint (No LTE) Not Rooted
The problem I'm having is once in awhile Pandora will start having issues that seem like the song is skipping. I mean it will stop playing and when it comes back on its at a different part if the song. It does this over and over. Even if I skip a song or change the Station
I don't think it's my Network because the ads play fine and other Music apps play fine.
Anyone else experience this issue?
Sent from my Nexus 5
Most likely the network or Pandora. I was having issues a couple days ago with it playing a song and then . skipping to another track right afterwards. It hasn't done it since.
Sent from my Nexus 5 using Tapatalk
It is not Pandora. It is your sprint data connection. Sorry to say but Sprint data sucks. I am on AT&T and pandora works fine for me. This is both on normal and high quality settings. I forgot to enable high quality the first few session and noticed a difference in the sound so enabled it afterward.
Thanks for the input, but just because you are on another network doesn't mean that it is Sprints Network. As I stated all other apps that use 3G are working correctly
Sent from my Nexus 5
I had the same problem with slacker and Iheartradio but not pandora. If I use wifi or force HSPA they are still buggy. Im waiting for an update of the apps to see if that fixes it. I prefer slacker over pandora, but I guess I will have to use what works. It worked just fine on my nexus 4.
ATT mvno (net10) with LTE with a 20mbps down and 11mbps up
Just an update to the situation with my Pandora Issues, it isn't 100% not working it is only a few times that it has stopped working. I was reading an article over on Reddit and someone posted a list of apps that are compatible with Androids new ART run time. I have switched my phone over to ART and the list said that Pandora was not compatible with this run time. I don't know how true this is, but hopefully it gets worked out.
It's actually probably because of your 3G speed on Sprint. I say this having been a long time Sprint user. The 3G connection might WORK, but it needs to be a sufficient speed in order to keep up with the music. Many places, Sprint's 3G is overloaded, and it's difficult to maintain a Pandora stream for any length of time.
I really don't think its that I've never had this problem on my EVO LTE also when I'm having issues with Pandora I can launch Google Music, Soundcloud, or even YouTube and they all stream perfectly.
Sent from my Nexus 5
Also this problem only occurs occasionally. So if it was a network problem it would happen more often
Sent from my Nexus 5
No actually it would happen occassionally, and being able to stream other services which buffers differently (and you likely use less) doesn't mean it's not your 3G.
Nexus 5 Issues with YouTube, Play Store, Hangouts, & Drive While Using Cellular Data
Hello All, I bought a Nexus 5 while on a recent trip to the States (I work in Nigeria but spend a lot of time in the States) and I was able to use it with no issues for the 2+ weeks I was there, regardless of whether I was on LTE or WiFi. Since I returned to Nigeria and popped in my local SIM card (Etisalat) I've noticed that YouTube and the Play Store have perpetual connection issues while on HSPA+. YouTube is extremely slow and often fails to connect but if I hit the retry button enough times I am able to browse and watch videos, albeit after enduring a ton of frustration.
On the other hand, the Play Store is essentially non-responsive: the loading circle is all I see when opening the app, and spamming the retry button does nothing unlike with the YouTube app; every app I try to install from the Web Play Store fails, using Chrome on the device or on my laptop; I get update notifications and can't act on them; etc.
I've popped the same SIM onto my HTC One Dev Edition and none of these issues occur, in fact the data connection seems snappier. When tethering my N5 to my One or using the N5 on wifi the issues also disappear. I am able to download/update apps from the Web or Play Store app, and watch YouTube videos with no issues.
I called Google Play customer support and the rep told me I needed to update my physical address to reflect my current location despite the fact that the cards tied to the account are based in the US and I've never had these issues using my One, Nexus 4, Note II, or any of the other Android devices I've owned over the past 2+ years. I'm hoping someone out there has a solution because my N5 enthusiasm is fading fast. Any helpful info will be greatly appreciated!
PS - I also noticed that Hangout messages are sent/received much faster over wifi than HSPA+. Also Drive documents can't be saved over HSPA+ because I get the "offline: not connected to the internet" message even though the status bar and quick settings menu show that I am connected to the Internet and Google services (cell data quick settings tell is white, not orange). I have tried wiping data/cache in the offending apps (after Force-stopping the apps), to no avail. I have also toggled the network mode between LTE/3G/2G and the issues were not resolved.
i am having an issue that i cannot figure out and i am hoping someone can help. i have a galaxy s6 through Bell and it is completely stock and i have not modified it in any way. i am having an issue where some apps, but not others, will not download data unless i am on wifi. i do have some apps that have background data restricted but i am having issues when the apps are in the foreground and are actively being used. i have checked to make sure that there are no data limits or restrictions blocking data, i have full lte signal and i have tried toggling between lte and 3g with the same results.
i have used the phone for 5 weeks at least and for the first 3 weeks all was good until this issue crept up and i had to do a hard reset. i started from scratch and reset the phone and all was good for another 2 weeks and now it is an issue again. as an example, i open the play store app and it loads up the icons and i can use lte and load all info and pics,etc, but when i try to download a new app or update an existing one it will indicate that it is trying to download but nothing happens. i can switch to the browser and it will open pages but when i switch back to the play store it says that background data is disabled when it is actually not.
today i have also had issues with google music where it will allow me to play radio stations over lte just fine sometimes and other times the icons will be greyed out and it will not allow the radio stream to open unless i switch to wifi. the settings are set up to allow me to stream over data, etc so it should be working.
i have had many android devices in the past and am usually able to figure this stuff out but i am stumped on this one. i tried searching and did not find anything. any help would be appreciated.
hondaguy said:
i am having an issue that i cannot figure out and i am hoping someone can help. i have a galaxy s6 through Bell and it is completely stock and i have not modified it in any way. i am having an issue where some apps, but not others, will not download data unless i am on wifi. i do have some apps that have background data restricted but i am having issues when the apps are in the foreground and are actively being used. i have checked to make sure that there are no data limits or restrictions blocking data, i have full lte signal and i have tried toggling between lte and 3g with the same results.
i have used the phone for 5 weeks at least and for the first 3 weeks all was good until this issue crept up and i had to do a hard reset. i started from scratch and reset the phone and all was good for another 2 weeks and now it is an issue again. as an example, i open the play store app and it loads up the icons and i can use lte and load all info and pics,etc, but when i try to download a new app or update an existing one it will indicate that it is trying to download but nothing happens. i can switch to the browser and it will open pages but when i switch back to the play store it says that background data is disabled when it is actually not.
today i have also had issues with google music where it will allow me to play radio stations over lte just fine sometimes and other times the icons will be greyed out and it will not allow the radio stream to open unless i switch to wifi. the settings are set up to allow me to stream over data, etc so it should be working.
i have had many android devices in the past and am usually able to figure this stuff out but i am stumped on this one. i tried searching and did not find anything. any help would be appreciated.
Click to expand...
Click to collapse
Did you check to see if power saver is set to on? Turn it off
If it's not that, check under settings > data usage and make sure "set mobile data limit" is OFF
Thanks but neither of those is the issue. Some apps will work while others will not. Gmail will get push email but I cannot download apps or stream music in play music. Frustrating
Disabling background data will simply stop the app using mobile data to do things in the background. I'd imagine the app recognises streaming as "background data".
I would turn off disable background data on the effected apps as the setting does not improve battery and has very little effect on data used.
I will try that and see. What confuses me is that the phone has been great for a few weeks and suddenly this issue comes back and I have not changed any settings from one day to the next
Ever since this update I am having lots of issues. I am getting a 907 vm error everyday. I am getting connection issues and no Internet connection errors in all my apps. Touchscreen has a horrible lag now. In music apps like Spotify after a song ends it uses to go the next song automatically now I have to go back into the app for the next song to play. I wish I never did this upgrade...any advice
Sounds like a factory reset is in your future.
Sent from my SM-G920V using Tapatalk
Jersey6901 said:
Ever since this update I am having lots of issues. I am getting a 907 vm error everyday. I am getting connection issues and no Internet connection errors in all my apps. Touchscreen has a horrible lag now. In music apps like Spotify after a song ends it uses to go the next song automatically now I have to go back into the app for the next song to play. I wish I never did this upgrade...any advice
Click to expand...
Click to collapse
Disable Power Save, it block background data making all apps says "No internet".
Go to settings and select Battery then go to upper right and select More then Optimize Battery and deselect apps you are having issues with such as Voice Mail. Works for me.
Now I have get this trouble that I am unable to download new apps or update existing apps via the watch version of the Play Store (both do not progress from "download pending".
I have read about different soloutions:
https://productforums.google.com/fo.../DoIB9mtIY20;context-place=forum/android-wear
I have tried everything exept factory reset. It is not even sure that factory reset will be the solution, and I am not so happy about making a factory reset (because I did that recently when I changed Phone.)
Anyone else here with the same problem?
Perhaps an there will come a android wear update soon that fix this
Are you using internet over bluetooth or using wifi?
in either case check so that google services are not blocked in your region.
and try this steps:
go to seetings/app find play store and then clear data and cache (in the watch)
turn wifi off from settings
connect the watch to your phone through bluetooth
connect your phone to a working wifi network or cellular data with good speed
now go to play store and see if its working
Thanks for the tips. I have tried that but it is not getting any better.
Have tried using internet through phone or with the watch wifi or 4G.
I do not know about google services in my region but I live in Sweden and it works fine on my phone.
spenstberg said:
Thanks for the tips. I have tried that but it is not getting any better.
Have tried using internet through phone or with the watch wifi or 4G.
I do not know about google services in my region but I live in Sweden and it works fine on my phone.
Click to expand...
Click to collapse
After factory reset it works again!
What I've had luck with thus far
Experienced this exactly with ZTE quartz and pocophone. Download pending and nothing you can do but reset the watch.
However!!! Following an advice in this thread, on the watch (after reset) I quickly disabled automatic updates of play store (open play store on your watch, drag from the top, tap the wheel, mess around there... it's easy to find) - then manually updated everything over Bluetooth EXCEPT THE GOOGLE APP (you can update Wear OS, just not the Google app) and for a few days now everything seems to work fine with downloads from the play store.
Just that Google Assistant on the watch only responds with on-screen text, but doesn't respond vocally without the update to its watch app. And I'm afraid of updating it :-\