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Recent Transformer update - Market Crash

Hey Guys!
After I got the recent firmware update my market crashes everytime i try to access my apps in market.
Anyone know why? My transformer has not b een rooted.
Thanks!

oppiee said:
Hey Guys!
After I got the recent firmware update my market crashes everytime i try to access my apps in market.
Anyone know why? My transformer has not b een rooted.
Thanks!
Click to expand...
Click to collapse
Have you tried clearing data for market?

Please let us know if this fixes the issue.

I have tried that, it doesn't to anything.

Anyone else have some help for this guy?

oppiee said:
I have tried that, it doesn't to anything.
Click to expand...
Click to collapse
Try this, Settings>Language & input>Choose English (United States)

Just did, tried to change from Canada to US. No luck. Very odd. I get FC after it tried to load up my apps.

oppiee said:
Just did, tried to change from Canada to US. No luck. Very odd. I get FC after it tried to load up my apps.
Click to expand...
Click to collapse
Not sure what else you can try. Another thing I can suggest is clear data for Google services framework. Good luck
Also are you rooted? What version market are you on now?
Try this version if you're not already on it.
http://forum.xda-developers.com/showthread.php?t=1329262&highlight=market
Last thing to do is wipe data and start clean.

Tried, no cigar. That is the version that is giving me grief. Very odd. it FC and gives me the process com.android.vending stopped working.
Maybe the only thing left is to do a full factory reset. Very stupid.
No mine is not rooted. Thanks for the help

FIXED! It was a bad version of Documents to go... Deleted and it allowed me to get back into my apps in market. Interesting

That seems odd but at least you're fixed

oppiee said:
FIXED! It was a bad version of Documents to go... Deleted and it allowed me to get back into my apps in market. Interesting
Click to expand...
Click to collapse
lol that's good to hear
Sent from my Transformer TF101G using Tapatalk

I'm having the same problem now. Clearing data on market and android framework followed by restarting the tablet fixed the issue temporarily only for it to happen again after a short while.
Also noticed other performance related issues, force closes, lock ups, etc. Also resulting in the same error message as the market app issue - process com.android.vending has stopped working.
Only had these issues since the most recent update from Asus.

I'm having the same issue, I go into the market, everything is good till I try and go to my installed apps. Then f/c everytime. Very annoying. I do not have documents to go. Will have to try and hard reset it when I get home tonight. Son of a *****.

Just reading this thread.... the issue isn't isolated to the transformer.... my xoom same prob, and solution....
Sent from my Xoom using xda premium

Thanks for the heads up, hard resetting didn't do a damn thing. Same errors. Google Music launch equals market crash? Maybe?

All right guys I need some input here....
I cleared market cash and data, reverted to older market, removed sd card, remounted sd card, rooted and installed prime then revolver, tried installing the newest market apk to no avail. Called google to see what was going on with my account, they said it was fine and it was the hardware. I put my fiance's account info on my tablet and it downloads famously. Factory restored and put my account back on and I get "download unsuccessful, please try again" every time on updates and app downloads.
Using my account I can go to market.android.com on a pc and push the application/update to my device and it works fine. This is a pain in the ass to do all of the time though. Can anyone help before I start using this thing for a coaster?
P.S. The market on my thunderbolt and HD 2 work fine.
**UPDATE**I just left it alone for a couple hours out of frustration and it works fine now. Must have been on google's side with the big market makeover.

Google play error 491

I just got miui 2.5.25 and when I click to download an app from google play I get error 491....
What can I do:'(
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2

Clear data in settings/Apps/Google Play Store and try again.

aryehzev said:
I just got miui 2.5.25 and when I click to download an app from google play I get error 491....
What can I do:'(
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
Click to expand...
Click to collapse
Delete your Google account from accounts & sync.
Reboot to recovery, wipe Cache +dalvik.
Reboot.
Add your Google account.
Do this, and it should be fine.

Thank you kgs1992. Worked like a charm on my vzw GSIII after I restored from Titanium Backup and got the 491 error. Found your answer thru a google search. Thanks again.

kenmorgan said:
Thank you kgs1992. Worked like a charm on my vzw GSIII after I restored from Titanium Backup and got the 491 error. Found your answer thru a google search. Thanks again.
Click to expand...
Click to collapse
So is this essentially the same as a 403 and 927 then? Or just same remedy...

sgs22012 said:
So is this essentially the same as a 403 and 927 then? Or just same remedy...
Click to expand...
Click to collapse
It's the only solution to most play store errors.
This should solve it, unless you've modified something or you're using a modified version of play store.
Sent from my Xperia Z using XDA Premium

kgs1992 said:
It's the only solution to most play store errors.
This should solve it, unless you've modified something or you're using a modified version of play store.
Sent from my Xperia Z using XDA Premium
Click to expand...
Click to collapse
Just recently I came across this error more frequently. This only happend to on 4.1.2. Either on Stock Rom or Custom. Happend on my Note 2,the Note 10.1 and on my gf's SGS-2. Until then, having different phones over the years, different Android Versions, I never saw this error. Since its multiple Phlnes, Tablets and Roms over the years, there is no common connection what this could be. Except the Playstore and Android 4.1.2.
Any thoughts on that?

wpkwolfseye said:
Just recently I came across this error more frequently. This only happend to on 4.1.2. Either on Stock Rom or Custom. Happend on my Note 2,the Note 10.1 and on my gf's SGS-2. Until then, having different phones over the years, different Android Versions, I never saw this error. Since its multiple Phlnes, Tablets and Roms over the years, there is no common connection what this could be. Except the Playstore and Android 4.1.2.
Any thoughts on that?
Click to expand...
Click to collapse
It could be some versions of Google Play services I think.
Changing your lcd density is one major cause.
Sometimes changing Roms without wiping triggers it too.
Hard to point out a single culprit when there are so many possible triggers for play store errors.

kgs1992 said:
It could be some versions of Google Play services I think.
Changing your lcd density is one major cause.
Sometimes changing Roms without wiping triggers it too.
Hard to point out a single culprit when there are so many possible triggers for play store errors.
Click to expand...
Click to collapse
I always wipe for different Roms. But out of curiosity, what has changing LCD density to do with that error? Really strikes me odd that something like that could have anything to do with such an error.
However, it seems likely that Google screwed something up with theit Market Services, at least with 4.1.2. Didnt notice that error in other Android Versions.

wpkwolfseye said:
I always wipe for different Roms. But out of curiosity, what has changing LCD density to do with that error? Really strikes me odd that something like that could have anything to do with such an error.
However, it seems likely that Google screwed something up with theit Market Services, at least with 4.1.2. Didnt notice that error in other Android Versions.
Click to expand...
Click to collapse
I'm not sure myself.
Changing density makes some apps unavailable to you on most versions of play store, but on some versions, the app is still available, but downloading it causes an error.

kgs1992 said:
I'm not sure myself.
Changing density makes some apps unavailable to you on most versions of play store, but on some versions, the app is still available, but downloading it causes an error.
Click to expand...
Click to collapse
It recently happens to both our phones (NOTE 2, SGS-2) and the tablet (NOTE 10.1) a lot. All have 4.1.2 running, different ROM's though. And every time deleting the Play Store data, removing the Google account and going into CWM for clearing Cache and Dalvik Cache is not an acceptable solution.
Why is this coming so often recently ?
---------- Post added at 05:44 PM ---------- Previous post was at 05:23 PM ----------
I found this as a possible solution, among several so called solutions which didn't work for most people. I tried that.
Settings -> Language & Keyboard settings -> Select language -> again set English(United States)
Click to expand...
Click to collapse
It works for me again, however I don't see the point that I would need to do that when my native language is a different one. If thats a solution indeed, then surely Google screwed something major up. They can't expect people to switch language to English (US) just for that.

gooooood
kgs1992 said:
Delete your Google account from accounts & sync.
Reboot to recovery, wipe Cache +dalvik.
Reboot.
Add your Google account.
Do this, and it should be fine.
Click to expand...
Click to collapse
you :good: man
that's work with me ...

I want to know why this error happens.
I've had it before and wiping dalvik and cache worked after deleting google account and then re-adding it
However, that was 2 weeks ago and I downloaded some stuff but it's back again and constantly wiping and re-adding is some super BS.
Is there something I can do or anyone can do to get to the bottom of this?
It would help if we knew what exactly error 491 means as well so we could track it down better and squash this.

joshka89 said:
I want to know why this error happens.
I've had it before and wiping dalvik and cache worked after deleting google account and then re-adding it
However, that was 2 weeks ago and I downloaded some stuff but it's back again and constantly wiping and re-adding is some super BS.
Is there something I can do or anyone can do to get to the bottom of this?
It would help if we knew what exactly error 491 means as well so we could track it down better and squash this.
Click to expand...
Click to collapse
Exactly, because the solution everyone says is only a temporary solution at best. And annoying to do everytime. But why does this Error come back all the time and why did I never witness this error over the years before. Only recently in months.
Wolf

have you tried actually using another google account? (just a suggestion)
i too faced a problem with google play after i restore back my apps using titanium backup
and google play wouldn't let me download any file.
I just removed my google account and added it back.
it works.

dannysam said:
have you tried actually using another google account? (just a suggestion)
i too faced a problem with google play after i restore back my apps using titanium backup
and google play wouldn't let me download any file.
I just removed my google account and added it back.
it works.
Click to expand...
Click to collapse
Yes, that works but its not the point. It'll come back, that error. And how often is doing that the point when there is no permanent fix ? I think, and I am really not good with stuff like that so I can't say anything I am really sure about, it is actually a problem with permissions. I am running the ARHD 8.0 on my Note 10.1 and the OMEGA v17 on my Note 2. Two different devices, two different Android Roms.
And yet, after (several times a week) get this Error, I go into CWM and "Fix Permissions". After reboot my Updates start working again on the Market. Until next time. I dont know if that has something to do with it, but it seems too big of a coincidence to just be random, if the "temporary" solution by "Fix Permissions" is making it work again.
I have no idea why that is but I don't seem to be the only one with that Problem as it seems. I dont know if what I assume has any value or is just an assumption but I think it might be worth thinking about it. However, why 2 different Roms on 2 different devices seem to have that problem in common I really dont know.
Wolfseye

wpkwolfseye said:
Yes, that works but its not the point. It'll come back, that error. And how often is doing that the point when there is no permanent fix ? I think, and I am really not good with stuff like that so I can't say anything I am really sure about, it is actually a problem with permissions. I am running the ARHD 8.0 on my Note 10.1 and the OMEGA v17 on my Note 2. Two different devices, two different Android Roms.
And yet, after (several times a week) get this Error, I go into CWM and "Fix Permissions". After reboot my Updates start working again on the Market. Until next time. I dont know if that has something to do with it, but it seems too big of a coincidence to just be random, if the "temporary" solution by "Fix Permissions" is making it work again.
I have no idea why that is but I don't seem to be the only one with that Problem as it seems. I dont know if what I assume has any value or is just an assumption but I think it might be worth thinking about it. However, why 2 different Roms on 2 different devices seem to have that problem in common I really dont know.
Wolfseye
Click to expand...
Click to collapse
go to settings-> accounts and synch(or whatever it says)->google->location settings
disable it
check then google play store

rzr86 said:
go to settings-> accounts and synch(or whatever it says)->google->location settings
disable it
check then google play store
Click to expand...
Click to collapse
Thanks man, I will try that. I just did that Permission thing 10 minutes ago, so I won't see the difference right now. But if the Problem does not come back, I for sure owe you a beer.
Cheers
Wolfseye
P.S: However, by doing that I disable Google Location services entirely. Isn't that kinda counter productive in case of other location dependent things going on ?

Worked for a while, now I get the same error again. Even though Location Services are still deactivated. This is one hell of a annoying error and persistent like hell.
If that continues I will go back to Stock Rom since I have never seen that on my gf's stock SGS-2 yet. Wonder if thats only custom Rom related. Really making me wanna buy and ..... no I wont say it.
Wolfseye

I just rebooted and it all works normal now.
At first I thought wow! Another error but I just remembered I had tb clear the cache for all my apps and dalvic. So just rebooted. No deleting or fixing permissions

Amazon app store won't stay signed in

I'm on a Nexus 7 2013 Cm 10.2.... All else works great but Amazon App store just won't stay signed in. I have the latest version I checked for updates and no luck. Friend has same issue on another phone...
Are there any known issues / fixes? Tried searching couldn't find anything. Thanks

berardi said:
I'm on a Nexus 7 2013 Cm 10.2.... All else works great but Amazon App store just won't stay signed in. I have the latest version I checked for updates and no luck. Friend has same issue on another phone...
Are there any known issues / fixes? Tried searching couldn't find anything. Thanks
Click to expand...
Click to collapse
I´ve experienced the same issue if I kill the Appstore forcefully. Maybe some app ("RAM cleaning/optimizing"...) is doing that in the background?

jesterhead82 said:
I´ve experienced the same issue if I kill the Appstore forcefully. Maybe some app ("RAM cleaning/optimizing"...) is doing that in the background?
Click to expand...
Click to collapse
I don't have anything like that active on my device or the friends.
I also notice when I exit the Appstore, it says Appstore has closed as if it crashed.

The only other idea would be to delete the app data (Manage Apps -> Clear App Data)

berardi said:
I'm on a Nexus 7 2013 Cm 10.2.... All else works great but Amazon App store just won't stay signed in. I have the latest version I checked for updates and no luck. Friend has same issue on another phone...
Are there any known issues / fixes? Tried searching couldn't find anything. Thanks
Click to expand...
Click to collapse
I have a rooted Nook HD+ and this just started happening to me yesterday after I updated to 10.1.3-RC2-ovation.
I tried clearing the cache and data but it didn't work. I finally just deleted and reinstalled the Amazon App Store and now I don't have to log in every time but it does seem slow. I'll report back if it changes.
Hope this helps.

wyrmbyte said:
I have a rooted Nook HD+ and this just started happening to me yesterday after I updated to 10.1.3-RC2-ovation.
I tried clearing the cache and data but it didn't work. I finally just deleted and reinstalled the Amazon App Store and now I don't have to log in every time but it does seem slow. I'll report back if it changes.
Hope this helps.
Click to expand...
Click to collapse
Thanks,
I did the same uninstall / reinstall and it started working right again.
I tried clearing data previously and it didn't resolve, so I guess a full uninstall is required.

berardi said:
Thanks,
I did the same uninstall / reinstall and it started working right again.
I tried clearing data previously and it didn't resolve, so I guess a full uninstall is required.
Click to expand...
Click to collapse
Or maybe not. (sigh) I just had to sign in again to play a game.

[Q] RPC:S-3 error retrieving information from server

Hi all,
I am getting "rpc:s-3 error retrieving information from server" on every app when i try to download or update. I have tried clearing the data on play store, download manager, and google services and rebooting but it did not fix it. Has anyone found a fix for this?
I am on the stable release of 10.2 CM from Dec 2 and have the latest gapps.
Thanks

Anyone?

Try going Settings>Accounts>Google> Tap your account> Three dots in the upper right (or press menu button) "Remove Account" ... then readd your account .. then clear Play store cache and data and try it

NeoMagus said:
Try going Settings>Accounts>Google> Tap your account> Three dots in the upper right (or press menu button) "Remove Account" ... then readd your account .. then clear Play store cache and data and try it
Click to expand...
Click to collapse
Thanks! That got it! :good:

No need to remove the Google account on this problem. It suffices to:
Go to Settings -> Applications -> Manage Applications -> All
Google Play Store -> Clear data
Google Service Framework -> Clear data
Reboot
Found at http://android.stackexchange.com/questions/59861/error-retrieving-information-from-server-rpc-s-3

Error retrieving information from server. [RPC: S - 3]
I tried all mentioned above , removed account, added back, cleared data & cache, rebooted but still am getting the same error on my Samsung S3
Error retrieving information from server. [RPC: S - 3]
Please help. Thanks much in advance
Chak

chaks.kunche said:
I tried all mentioned above , removed account, added back, cleared data & cache, rebooted but still am getting the same error on my Samsung S3
Error retrieving information from server. [RPC: S - 3]
Please help. Thanks much in advance
Chak
Click to expand...
Click to collapse
Same here. I've had this issue for over 2 months now. Google keeps saying it is a "known issue" for some. I have tried absolutely everything possible. Everything. I get it on my GS4 and my Nexus 7. I can not download anything or update anything. This is becoming very very irritating.
Sent from my SPH-L720 using Tapatalk 2

jayharper08 said:
Same here. I've had this issue for over 2 months now. Google keeps saying it is a "known issue" for some. I have tried absolutely everything possible. Everything. I get it on my GS4 and my Nexus 7. I can not download anything or update anything. This is becoming very very irritating.
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
This may sound stupid, but changing my Google password and re-signing in on my phone actually made the error go away.
Hope that helps.

yosterwp said:
This may sound stupid, but changing my Google password and re-signing in on my phone actually made the error go away.
Hope that helps.
Click to expand...
Click to collapse
Actually, that is the ONLY thing I haven't tried. I'll try it now. Thank you so much for trying to help!

jayharper08 said:
Actually, that is the ONLY thing I haven't tried. I'll try it now. Thank you so much for trying to help!
Click to expand...
Click to collapse
Glad to help! Do let me know if that works!

yosterwp said:
Glad to help! Do let me know if that works!
Click to expand...
Click to collapse
Eh. Didn't work. Thanks for trying!
Sent from my SPH-L720 using Tapatalk 2

jayharper08 said:
Eh. Didn't work. Thanks for trying!
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
Aww that's unfortunate
Ok, here's another idea, have you recently updated "Google Play Services"? It appears that it has been updated on 12/21/13. Perhaps it has the fix?

yosterwp said:
Aww that's unfortunate
Ok, here's another idea, have you recently updated "Google Play Services"? It appears that it has been updated on 12/21/13. Perhaps it has the fix?
Click to expand...
Click to collapse
Just seen this reply. Downloading now from devhost. I'll report back. :highfive:

Do you still have a problem?
jayharper08 said:
Just seen this reply. Downloading now from devhost. I'll report back. :highfive:
Click to expand...
Click to collapse
Hi, do you still have the problem? I got it but it was solved easily. But, while searching the forums for solutions, I stumbled upon one that you may have not tried yet. It is in this link. Tell me if it works.
huhh,
seems I can't post a link. try pasting this in google and the first result is the page I found:
google_play_error_retrieving_information_from
Good luck!

HankJY said:
Hi, do you still have the problem? I got it but it was solved easily. But, while searching the forums for solutions, I stumbled upon one that you may have not tried yet. It is in this link. Tell me if it works.
huhh,
seems I can't post a link. try pasting this in google and the first result is the page I found:
google_play_error_retrieving_information_from
Good luck!
Click to expand...
Click to collapse
I have tried that solution also. BUT!, About an hr ago it started notifying me that I had updates. Have not seen that in over 2 months. Opened up the play store, and it has mysteriously started working for me on both my devices! Woohoo! Hopefully Google has figured out what when wrong for users like myself and a lot of others and will start pushing out the sync fixes. :highfive:

walbuls said:
Hi all,
U[CENTERn[/CENTER]
I am getting "rpc:s-3 error retrieving information from server" on every app when i try to download or update. I have tried clearing the data on play store, download manager, and google services and rebooting but it did not fix it. Has anyone found a fix for this?
I am on the stable release of 10.2 CM from Dec 2 and have the latest gapps.
Thanks
Click to expand...
Click to collapse
It worked for me ,........turn off the sync option on the power control widget.gud luck

jayharper08 said:
I have tried that solution also. BUT!, About an hr ago it started notifying me that I had updates. Have not seen that in over 2 months. Opened up the play store, and it has mysteriously started working for me on both my devices! Woohoo! Hopefully Google has figured out what when wrong for users like myself and a lot of others and will start pushing out the sync fixes. :highfive:
Click to expand...
Click to collapse
works perfectly
turn off you internet
go to settings > application > select Google play store and Google play service > clear cache
then turn on the internet .
fixed

I've tried every suggestion out there (including those in this thread) for fixing the RPC:S-3 error and I haven't had any success. All apps install or update successfully except Flipboard, Gmail, Google Play Books and YouTube - they always get the RPC:S-3 error. The only other thing I can remotely think of is the fact that pertinent system apps aren't up to date or their versions aren't fully compatible with each other: Google Play Store 4.4.21, Google Play services 4.0.34 (924341-36) and Google Services Framework 4.3-757479.
Could that be the culprit? If so, how do I fix it? If not, any other ideas?
P.S. - Galaxy S III with Android 4.3

SOLVED!!! Finally! Not sure what the fix was exactly (since I tinkered with just everything in this session) but I think it was removing ALL Google accounts (I had 7 total) and possibly combined with toggling Sync and the clear cache & data trick. Here's everything I did:
Updated Google Play services to 4.1.32 (978161-36)
Updated Play Store to 4.4.22
Turned off Sync
Removed all 7 Google accounts
Cleared cache AND data for Google Play services, Google Play Store and Google Services Framework (I know the Google engineer said not to, but F it!)
Restarted the phone
Cleared cache AND data again for the aforementioned apps/services (I'm paranoid/anal)
Restarted the phone again
Turned Sync back on
Re-added just ONE Google account (my primary one)
Cleared cache and data again (told ya!)
Restarted the phone again
All the apps that were giving me the RPC:S-3 error have successfully updated/installed automatically. What a F'ing experience!
Well, 'til the next RPC:S-3 (or RPC:S-5:AEC-0) fiasco...

This is what i did and it fixed the issue.
Remove google account (all of them)
Un-install updates and cache what not
re-boot device.
Re add the account and don't update or anything yet.
Let your device sit for about 5 mins.
Download a random app from app store( don't update any other app yet)
after it's done downloading different app now you can update your apps
This method worked for me. Try it

apps reverting back to previous versions randomly.

most specifically my Facebook app. whenever I force quit it or reboot the phone, my Facebook app reverts back to an old version. it says its the most up to date version when I check the version # and there's no updates available. I am rooted and have turned auto update off on the app within play store. this is really obnoxious having to uninstall and then reinstall the app multiple times a day bc the old version is AWFUL. any help would be appreciated GREATLY!

coupey said:
most specifically my Facebook app. whenever I force quit it or reboot the phone, my Facebook app reverts back to an old version. it says its the most up to date version when I check the version # and there's no updates available. I am rooted and have turned auto update off on the app within play store. this is really obnoxious having to uninstall and then reinstall the app multiple times a day bc the old version is AWFUL. any help would be appreciated GREATLY!
Click to expand...
Click to collapse
What ROM are you running and what version of Google play store do you have? Haven't noticed this issue.

RevelationOmega said:
What ROM are you running and what version of Google play store do you have? Haven't noticed this issue.
Click to expand...
Click to collapse
stock ROM and 4.5.10. its actually not just or force quits and reboots but that generates the problem 100% of the time. I noticed sometimes when I go to my Facebook app it'll just be an old version. although it has the same and most up to date version when I check the version #. when I uninstall and then install again its back to the newest version. reverts randomly a few hours later.

coupey said:
stock ROM and 4.5.10. its actually not just or force quits and reboots but that generates the problem 100% of the time. I noticed sometimes when I go to my Facebook app it'll just be an old version. although it has the same and most up to date version when I check the version #. when I uninstall and then install again its back to the newest version. reverts randomly a few hours later.
Click to expand...
Click to collapse
Is it only the Facebook app doing this? I'd try wiping data/cache for app, going to recovery, backup, wipe data/cache, reboot and try to see if problem persists. If it does, something between the Facebook app and google play is not working correct.

heres screenshot of app before and after a soft reboot.

RevelationOmega said:
Is it only the Facebook app doing this? I'd try wiping data/cache for app, going to recovery, backup, wipe data/cache, reboot and try to see if problem persists. If it does, something between the Facebook app and google play is not working correct.
Click to expand...
Click to collapse
it is the only app doing it that ive noticed but since im fairly new to android, its hard for me to tell older versions from new ones, this one is just SO obvious and frankly that old version is just awful.
i wiped data/cache from the app, went into recovery and wiped cache partition but didnt wipe the data, i assume that completely wipes the phone? sorry like i said i have only had this phone for 2 weeks from long time iphone user minus a short stint with a moto droid in 2009.

coupey said:
it is the only app doing it that ive noticed but since im fairly new to android, its hard for me to tell older versions from new ones, this one is just SO obvious and frankly that old version is just awful.
i wiped data/cache from the app, went into recovery and wiped cache partition but didnt wipe the data, i assume that completely wipes the phone? sorry like i said i have only had this phone for 2 weeks from long time iphone user minus a short stint with a moto droid in 2009.
Click to expand...
Click to collapse
It's perfectly fine. Yes, don't wipe the data since that will wipe everything. But, since this did not clear up the issue, it sounds like a Facebook problem. I've heard many people complain about layaway build. Best thing I could say to do is try uninstall, reboot phone, and try reinstall. If that doesn't work, I'd try to find last version Facebook apk file (or current Facebook version apk file) NOT from play store, install,and wait for Facebook to fix the app from this problem. Still seeing possible other way to fix. By installing apk not from play store would allow phone to hopefully not reset to old version since play store doesn't realize you have Facebook anymore (since not from play store). A quick work around until fixed.

If this is facebook only, it might very well be a Facebook problem. Especially when you say that it changes even though the version of the apk stays the same.
Facebook has been testing the new layout by having both the new and the old one in the same apk, then they enable or disable it server side by accounts in order to try different versions of the new layout for different people and see the different responses in usage and so on. This sounds like a bug with that mechanism inside the Facebook app, and is not fixable as such. I for one have yet to see the new layout on my device.
You could try clearing the data for the facebook app to see if that helps.

RevelationOmega said:
It's perfectly fine. Yes, don't wipe the data since that will wipe everything. But, since this did not clear up the issue, it sounds like a Facebook problem. I've heard many people complain about layaway build. Best thing I could say to do is try uninstall, reboot phone, and try reinstall. If that doesn't work, I'd try to find last version Facebook apk file (or current Facebook version apk file) NOT from play store, install,and wait for Facebook to fix the app from this problem. Still seeing possible other way to fix. By installing apk not from play store would allow phone to hopefully not reset to old version since play store doesn't realize you have Facebook anymore (since not from play store). A quick work around until fixed.
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ill give it a shot! is that 2nd picture i posted an old version or is that possibly a new version yet to be released?

uninstalling and downloading the apk online fixed it. thank y'all so much!

Yes the second picture shows the new version facebook is testing.

bump. it started doing it again :| downloading apk no longer works. this is beyond frustrating!

coupey said:
bump. it started doing it again :| downloading apk no longer works. this is beyond frustrating!
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bump

Are you sure you aren't registered to facebook beta testing?

99.9% sure as I've never opted into a beta test for android.