apps reverting back to previous versions randomly. - Nexus 5 Q&A, Help & Troubleshooting

most specifically my Facebook app. whenever I force quit it or reboot the phone, my Facebook app reverts back to an old version. it says its the most up to date version when I check the version # and there's no updates available. I am rooted and have turned auto update off on the app within play store. this is really obnoxious having to uninstall and then reinstall the app multiple times a day bc the old version is AWFUL. any help would be appreciated GREATLY!

coupey said:
most specifically my Facebook app. whenever I force quit it or reboot the phone, my Facebook app reverts back to an old version. it says its the most up to date version when I check the version # and there's no updates available. I am rooted and have turned auto update off on the app within play store. this is really obnoxious having to uninstall and then reinstall the app multiple times a day bc the old version is AWFUL. any help would be appreciated GREATLY!
Click to expand...
Click to collapse
What ROM are you running and what version of Google play store do you have? Haven't noticed this issue.

RevelationOmega said:
What ROM are you running and what version of Google play store do you have? Haven't noticed this issue.
Click to expand...
Click to collapse
stock ROM and 4.5.10. its actually not just or force quits and reboots but that generates the problem 100% of the time. I noticed sometimes when I go to my Facebook app it'll just be an old version. although it has the same and most up to date version when I check the version #. when I uninstall and then install again its back to the newest version. reverts randomly a few hours later.

coupey said:
stock ROM and 4.5.10. its actually not just or force quits and reboots but that generates the problem 100% of the time. I noticed sometimes when I go to my Facebook app it'll just be an old version. although it has the same and most up to date version when I check the version #. when I uninstall and then install again its back to the newest version. reverts randomly a few hours later.
Click to expand...
Click to collapse
Is it only the Facebook app doing this? I'd try wiping data/cache for app, going to recovery, backup, wipe data/cache, reboot and try to see if problem persists. If it does, something between the Facebook app and google play is not working correct.

heres screenshot of app before and after a soft reboot.

RevelationOmega said:
Is it only the Facebook app doing this? I'd try wiping data/cache for app, going to recovery, backup, wipe data/cache, reboot and try to see if problem persists. If it does, something between the Facebook app and google play is not working correct.
Click to expand...
Click to collapse
it is the only app doing it that ive noticed but since im fairly new to android, its hard for me to tell older versions from new ones, this one is just SO obvious and frankly that old version is just awful.
i wiped data/cache from the app, went into recovery and wiped cache partition but didnt wipe the data, i assume that completely wipes the phone? sorry like i said i have only had this phone for 2 weeks from long time iphone user minus a short stint with a moto droid in 2009.

coupey said:
it is the only app doing it that ive noticed but since im fairly new to android, its hard for me to tell older versions from new ones, this one is just SO obvious and frankly that old version is just awful.
i wiped data/cache from the app, went into recovery and wiped cache partition but didnt wipe the data, i assume that completely wipes the phone? sorry like i said i have only had this phone for 2 weeks from long time iphone user minus a short stint with a moto droid in 2009.
Click to expand...
Click to collapse
It's perfectly fine. Yes, don't wipe the data since that will wipe everything. But, since this did not clear up the issue, it sounds like a Facebook problem. I've heard many people complain about layaway build. Best thing I could say to do is try uninstall, reboot phone, and try reinstall. If that doesn't work, I'd try to find last version Facebook apk file (or current Facebook version apk file) NOT from play store, install,and wait for Facebook to fix the app from this problem. Still seeing possible other way to fix. By installing apk not from play store would allow phone to hopefully not reset to old version since play store doesn't realize you have Facebook anymore (since not from play store). A quick work around until fixed.

If this is facebook only, it might very well be a Facebook problem. Especially when you say that it changes even though the version of the apk stays the same.
Facebook has been testing the new layout by having both the new and the old one in the same apk, then they enable or disable it server side by accounts in order to try different versions of the new layout for different people and see the different responses in usage and so on. This sounds like a bug with that mechanism inside the Facebook app, and is not fixable as such. I for one have yet to see the new layout on my device.
You could try clearing the data for the facebook app to see if that helps.

RevelationOmega said:
It's perfectly fine. Yes, don't wipe the data since that will wipe everything. But, since this did not clear up the issue, it sounds like a Facebook problem. I've heard many people complain about layaway build. Best thing I could say to do is try uninstall, reboot phone, and try reinstall. If that doesn't work, I'd try to find last version Facebook apk file (or current Facebook version apk file) NOT from play store, install,and wait for Facebook to fix the app from this problem. Still seeing possible other way to fix. By installing apk not from play store would allow phone to hopefully not reset to old version since play store doesn't realize you have Facebook anymore (since not from play store). A quick work around until fixed.
Click to expand...
Click to collapse
ill give it a shot! is that 2nd picture i posted an old version or is that possibly a new version yet to be released?

uninstalling and downloading the apk online fixed it. thank y'all so much!

Yes the second picture shows the new version facebook is testing.

bump. it started doing it again :| downloading apk no longer works. this is beyond frustrating!

coupey said:
bump. it started doing it again :| downloading apk no longer works. this is beyond frustrating!
Click to expand...
Click to collapse
bump

Are you sure you aren't registered to facebook beta testing?

99.9% sure as I've never opted into a beta test for android.

Related

[Q] Android Market 3.3.11 FC

I just recently got the android market update to 3.3.11 and when i try to update apps or view my apps i get a fc. Just wondering if any one is having similar problems, and if there is a work around?
azboo13 said:
I just recently got the android market update to 3.3.11 and when i try to update apps or view my apps i get a fc. Just wondering if any one is having similar problems, and if there is a work around?
Click to expand...
Click to collapse
I'm assuming you've tried to clear data and force close market from settings -> applications?
I got the Market update this morning too and I have not had any problems.
I'm having the same problem... I posted about it twice in the Prime thread to no avail. I have cleared the Market data and also the apps data that I have had problems updating.
It's only select apps (google apps?) that seems to force close the market when trying to update them.
what phone is it? im kinda lost here...im new to this form and would like some help.
.
Yeah, i cleared the data and cache, i even did a full system wipe to try a solve but no dice. Hopefully an update is forth coming that will solve this, kinda a pain not being able to update apps.
Cold boot fixed it for me when I updated to the latest firmware
i assume you did not read the info before installed right?
it's said that 3.3.11 is not working perfectly on Honeycomb tablet's
but now you now
SWEATTAIMI said:
i assume you did not read the info before installed right?
it's said that 3.3.11 is not working perfectly on Honeycomb tablet's
but now you now
Click to expand...
Click to collapse
I assume you know that this was pushed silently and we had no choice, right?
Now you know.
I also have some problems with the new Market app. However, it seems to only force close when I select specific paid apps under My Apps. One of those apps received an update, which it luckily installed automatically, and now I can select that app again without a problem. Maybe the Market crashed on certain permission settings that they changed or something. Just an idea.
Btw, it has been tried by gnufabio to put back the previous version of the Market, but that didn't work because of how the apk's are signed or something (correct me if I'm wrong!).

Lost all paid apps in market

I've been trying to fix a market issue with my SG tab 7.7 so I did a full wipe and reflashed the ROM in CWM.
Now when I go into the market, all my paid apps don't show up as paid, it wants me to pay again (e.g. titanium root, mobile odin etc.) Ditto on the web store as well.
I've filled in the form on the website but I"m not holding my breath for google (lack of) customer service, anybody run into this before?
Checking on my other droids, the same issue appears to be afflicting them as well, even if the app comes up in 'my apps' when I click on it instead of letting me reinstall it wants me to pay again!!!!
EDIT: Please DO NOT BOTHER SUGGESTING any of the normal 'fixes' such as clearing cache/data, clearing google service framework, full wipe, remove and re-add account, check google account is selected etc. This thread is for those of us whom none of the client side fixes work. And yes our web store is also similarly broken. Confirmed its a google side issue via raising a ticket with them. As per google: ""We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.""
Just one silly question. Are you using the same gmail account for your paid market apps ? Is the device id remain the same as it is ?
Touch wood, so far I never experience your issue here. I have did several times of full data wipe with flashed more than 10 different roms from GB to ICS and so far my paid apps still displaying as "purchased". It will appear as "not installed" in "My Apps" section if I haven't re-download/restore them.
Try contact google and probably you need to show them your receipts from the apps you purchased in the past.
Same account, I didn't change any ID or whatever (full wipe and reinstall of same rom). Besides its happening on all 3 droids I own (1 phone 2 tablets).
tried clearing market data, cache, force stop etc. no change.
On web store it says I don't own any apps
As for receipts I have it all in my gmail of course but I have to wait for goog to get back to me, the lack of customer service (e.g. I can't even call someone) is appalling IMO. I have over 30 paid apps so this is super annoying, and now I"m afraid to buy any more in meantime until its resolved lest it screw my account even more
Hey, this is my first post ever on XDA.
I just wanted to say that exactly the same thing has happened to me. I've bought around 50 apps on the market, and as of yesterday all of them started saying that I would need to pay in order to install them.
On the web store it says I don't own any apps, so I'm sure this has nothing to do with my individual device. It seems like a problem on the back-end. Maybe some glitches appeared in the system during the transition to Google Play?
Anyway, I'm stuck in the exact same boat that you are. I've reported the problem to Google via their support form, but aside from the automated response that you get when you first report a problem, I haven't heard anything back from them.
I also started wondering whether the problem might fix itself if I buy another app. But I'm also paranoid about making it worse somehow. Sigh...
---------- Post added at 01:36 AM ---------- Previous post was at 01:25 AM ----------
Oh, by the way, I'm running an unrooted Galaxy Nexus with 100% stock firmware. So I really think this is issue has nothing to do with custom ROMs - I reckon the problem is entirely on Google's side.
Yep has to be if the web store is borked as well. Also under my apps, all, it sometimes throws 'error connecting to server [RPC]' or something like that
Two of my droids are custom (Atrix w/ ICS Cm9 beta, Samsung galaxy tab 7.7 w/ tweaked stock) but a third is stock unrooted (sony tablet S).
poor form from goog they really need to up their customer service, even if 'sorry we know there's an issue with XYZ and we're working on it'. I've also got 50+ apps lol
yup im having the same, I first thought it was due to my custom FW but seems unrooted stock folk are also having this problem. I made a thread about it a couple of days ago and again all having the same issue
http://forum.xda-developers.com/showthread.php?p=24026026#post24026026
what i found, is if i go to the web store and see my purchase history and click a product, it shows as purchased (like it should) but will not download when clicked, when using the search bar looking for the same app (my case both was titanium pro) it wanted me to purchase.
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
on an additional note, "play" has now been added to the black bar google home page above the search results in between maps ans youtube, so it seems they are messing with something
Anyone tried to connect to a 3g/wifi and manually sync your gmail account ? So far I observed is whenever I just wiped my phone. It will take awhile to fully synced back my email, contact, calendar and the last one which should be google market place.
Try don't take any attempts to make it work and let it be under internet connection and see if they will come back by their own. Just don't do any full wipe again, and performs a normal personal data restoration (like titanium backups). Let it be like 1 day normal usage with internet connectivity and see if those missing apps will appear back or not.
My personally experience is that I didn't actually take any action when I see them blank after full wipe. I proceed and busy with my gmail account login, sync back my contact and calendar, then performs titanium restoration and sms restoration. Eventually they just appeared after couple of hours or maybe 1 day or I dunno, I didn't actually care about it as I just know that they will come back to me and so far the app did appear back by its own in "My Apps" section.
none rooted stock phones are also having this problem, so im not sure its anything to do with wiping the cache and thanks, but thanks for the input.
Kurisu87 said:
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
Click to expand...
Click to collapse
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
I've been hit with this too. My apps on the website are completely gone. The orders are still there, thank god. So if google ever actually try and help I can prove I bought them.
All I did was clear cache and data in the play store on ICS because I couldn't download updates. Did they change clear data so it wipes EVERYTHING server side?
My playstore on my ICS xoom has a completely blank "my apps" page. If I try and update my apps it asks me to pay.
My nexus one on GB still uses a really old version of market (I froze the updater some time ago) and that's working fine at the moment. I can do updates ok too.
On my xoom I unistalled updates to pre "play store" re-brand (so plain old android market) and it shows all my apps and lets me update them without asking me to pay again. Next time I open it, I'm back on the play store with no apps listed in "my apps". So I uninstall updates again next time I need to use it. There doesn't seem to be an updater to freeze any more.
I daren't try buying any new apps in case that messes it up even more.
As a short term workaround try using an older version of the market. The one that works for me is 3.3.12.
I've tried going back to a nandroid from a couple of weeks ago, didn't work. I've wiped, flashed, market doctored, everything I could think of. No help. This is definitely server side.
I've sent emails to google but they haven't replied. I sent a few because there wasn't an option for "you deleted everything on my account for no reason."
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
CrashCrashCrash said:
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
Click to expand...
Click to collapse
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
wow.. thats totally wierd.
did u login using the same google account??
summer_love said:
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
Click to expand...
Click to collapse
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
DamnDroid said:
wow.. thats totally wierd.
did u login using the same google account??
Click to expand...
Click to collapse
lol, yes I did. I removed all others just to make sure
CrashCrashCrash said:
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
Click to expand...
Click to collapse
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
summer_love said:
lol, yes I did. I removed all others just to make sure
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
Click to expand...
Click to collapse
Absolutely the same situation...
Purchased apps looks like not purchased
Vulk_ZA said:
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
Click to expand...
Click to collapse
when i tried to purchase one I didnt have, it went through and downloaded fine (I purchased v player unlock for 59p) yet I was getting an error trying to download the free trial app. All seems a bit odd to me.
romansib said:
Absolutely the same situation...
Purchased apps looks like not purchased
Click to expand...
Click to collapse
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
If you contact the titanium developer he might be able to send you the old version of the pro key. It's just a file you put on your sdcard. He's always been really helpful when I had issues.
summer_love said:
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
Click to expand...
Click to collapse
I got a reply from Google Play Support, but it seemed like a canned response: it was mostly suggestions to try things I've already tried, such as logging in with the correct account, making sure I've upgraded to the latest version of the Play Store app, or doing a hardware reset of the device.
I replied with a more detailed explanation, and included several screenshots to illustrate the problem.
I also included a link to this thread. Hopefully someone at Google will realise that there's a problem on their side that needs to be fixed.
I haven't even gotten a single response short of the initial auto reply, and its nearly 72 hours. Pathetic really. If I was an apple customer and lost all my itunes purchases.......... GAH google get it sorted

Weird issue after restoring apps with TiBU

Basically I have backups for about 130 different apps, games, etc. After I setup my ROM (Mahdi latest update) I used titanium backup pro to batch restore the apps. Just the apps, no data. So I was trying out xposed framework and saw instagram downloader. I thought it sounded cool so I set it up and installed it. I tried testing it by logging into instagram and trying to save a photo. Instagram crashed (fc) right off the bat. So I went back to the module page and saw the latest update was to make it compatible with instagram v5.1.4. So I went to play store and saw the version of the latest instagram version... 5.1.4. Here's the weird part. It only had 2 options. Open and uninstall, which led me to believe it was up to date. So I went to settings/apps/ instagram and I was running version 5.0.8. Back to play store and still no option to update. I had to uninstall it and install it back again to get the correct version.
Just wondering if this has happened to anyone else? Currently going through all of my user applications and manually matching the app info version with play store version to see if any more are facing the same issue. This is my first issue using titanium on the phone so far (that I know about)
Similar to this today?
http://forum.xda-developers.com/showthread.php?t=2723822
Sent from my Nexus 5 using Tapatalk
I'd say not really. That seems to be a sync issue. Just didn't recognize the purchase on the phone. Thanks for your reply, but I'll try to explain a little better.
Normally when you have an outdated app installed that is on the play store, if you visit that apps page on the play store you will (normally) see 2 options. Update or uninstall if I'm not mistaken. Or open and update. One of the 2. My issue is that after restoring instagram from titanium backup, the play store saw it as up to date. There was no option anywhere in the play store to update the application which was on 5.0.8. Correct version being 5.1.4. So because it saw it as updated for whatever reason I couldn't update it to correct version. I had to uninstall it and install it again to get the correct version.
So essentially;
Check instagram on play store to see if update is available for it. Says there is none and that all of my apps are up to date. Go to app settings and see instagram isn't really up to date. Go back to play store to confirm there is no update. There is no option to do so (play store thinks app is fully updated). Must uninstall it and when I install again it is up to date.
So naturally if it didn't recognize an update for one of my apps I'm assuming there's more. I always leave auto sync on, but I'll see if there was a sync error. I don't think that's it, however. Probably going to take this up in the tibu thread as well.
the play store doesnt see if you need updates right away, it can time time. when apps are released, one person can get/see an update a day or two after another, even though the app is updated for everyone. plus, if you just restored, the play store would have to sync first before you saw it as new.
simms22 said:
the play store doesnt see if you need updates right away, it can time time. when apps are released, one person can get/see an update a day or two after another, even though the app is updated for everyone. plus, if you just restored, the play store would have to sync first before you saw it as new.
Click to expand...
Click to collapse
The thing is the update(instagram) was released 9 days ago. I know updates take a few hours to push to the public after a developer releases it. I just tried to replicate it again by uninstalling it and restoring from titanium. Same issue. I'd had all my apps installed since the 13th. The day the latest mahdi update came out. It should have caught it in 6 days. :/
Still stumped.
Besides if that was the case that the update hadn't been pushed to the play store yet, it would still show 5. 0. 8. Not the new 5. 1. 4
RoyJ said:
Besides if that was the case that the update hadn't been pushed to the play store yet, it would still show 5. 0. 8. Not the new 5. 1. 4
Click to expand...
Click to collapse
Uninstall it then reinstall it from play store. You should have the latest then
Sent from my Nexus 5
jd1639 said:
Uninstall it then reinstall it from play store. You should have the latest then
Sent from my Nexus 5
Click to expand...
Click to collapse
If you read my OP that's exactly how I got it up to date....twice :facepalm:
I'm saying my issue is that the play store has recognized an application as up-to-date after being restored from tibu when it is indeed not up-to-date. Can't be because I didn't get the update pushed to play store yet, because the update is already on play store for me.
After trying a couple things it has become all too apparent that this is most likely an issue caused by titanium backup. I will continue to troubleshoot there from now on. Sorry,but I don't seem to be successfully getting my point across here. Thanks for all your replies, though.
RoyJ said:
Besides if that was the case that the update hadn't been pushed to the play store yet, it would still show 5. 0. 8. Not the new 5. 1. 4
Click to expand...
Click to collapse
na. i have memories of many times in the past 6 years when the version showing for me was the updated version, yet i was still on the older version, and didnt show me an update(especially with google app updates). at a later point that day i got the update. if you know that an app got an update, yet you didnt at that point, i bet itll still show you the version thats updated.
It's been at least 6 days since ROM install. 9 since instagram update. I wasn't on the latest version. There should have been an update button in the play store on instagrams page.
This is the first time ever seeing this since the Droid X, X2, stratosphere, toro galaxy nexus, n5... I never keep auto update on. Back in the X2 days an app got updated automatically and was no longer compatible with the phone. Just force closed. Couldn't roll back. Since then I always updated manually and kept an eye on app versions, etc. If I didn't pay attention to that stuff or try xposed I probably would have never noticed it.
right, but you also restored a backup. id think that would change things, until your phone resyncs everything, which isnt always right away also.
What exactly do you mean by syncing? In the last 6 days I've had quite a few play store notifications telling me there's updating to the following applications. I remember specifically, multirom, Google camera, ez weather, screen filter and ecodrive just off the top of my head. Instagram wasn't there. Yet I keep auto sync in and I checked after your first reply. There was no sync errors. Everything was checked off and refreshed within 40 minutes of checking. :/
So to confirm, you wiped data in play app? Do it again
Sent from my Nexus 5 using Tapatalk
RoyJ said:
What exactly do you mean by syncing? In the last 6 days I've had quite a few play store notifications telling me there's updating to the following applications. I remember specifically, multirom, Google camera, ez weather, screen filter and ecodrive just off the top of my head. Instagram wasn't there. Yet I keep auto sync in and I checked after your first reply. There was no sync errors. Everything was checked off and refreshed within 40 minutes of checking. :/
Click to expand...
Click to collapse
lol, i cant tell you what happened. its all just speculation
simms22 said:
lol, i cant tell you what happened. its all just speculation
Click to expand...
Click to collapse
I know
rootSU said:
So to confirm, you wiped data in play app? Do it again
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Ironically, no and yes. I was messing around after I noticed that. I found an app called Recovery Tools on the play store. I figured I'd secure my data by flashing stock recovery and locking BL. Don't know why but I got the urge but I used to do it on my toro nexus. Anyways I made the mistake of locking my boot loader with boot unlocker and then flashed stock recovery. Phone went haywire. Tried a cache wipe from stock recovery but it did nothing. My phone booted, to my surprise but I was met with nonstop sysUI and gallery FC. I ended up having to scroll through my apps in between FC to open boot unlocker and unlock again. Then since I had no systemUI I had no home keys so i had to reboot again go back to the recovery tools app to flash my recovery backup I made before doing this. Long story short (too late) I had a bunch of stuff reset. Most of my system settings. Anything that had to do with systemUI. Even opened play store and was prompted to accept the terms of service again. Still showed no update for IG
I'm over it for now. Tonight I'll check my app info versions and match them with play store. Luckily xposed has a module to put a play store link in app info so it should be quicker!! Hahahaha
Anyways I'll bring it to the attention of the tibu dev in their thread if I find any more apps that aren't up to date on my phone, despite play store telling me they are
Does TB still have the break market link feature in settings? It's possible that got activated somehow. If it happens again go to menu. Then Market Docter. Market Update helper will also get you the update. Just some thoughts.

[Q] Album crash

If I launch Google Photos everything looks good. If I then switch (via the sidebar) to "Albums" it crashes each and every time.
This is on 5.0 and 5.1_r3
Any ideas how to figure this one out?
Most FCs/hangs on Google+ can be resolved by reseting the app's data. Look in Settings>Apps>Google+
Press on force close, then delete data und restart your device.
MIKM.xda said:
Most FCs/hangs on Google+ can be resolved by reseting the app's data. Look in Settings>Apps>Google+
Press on force close, then delete data und restart your device.
Click to expand...
Click to collapse
No luck. This crash has survived upgrades from 5->5.1r3->5.1r5... but I tried it anyway and still crashing.
Hmm, any custom kernel running?
MIKM.xda said:
Hmm, any custom kernel running?
Click to expand...
Click to collapse
At the moment I'm totally stock, not even rooted, on 5.1_r5. But in the past I had the same crash on Franco and Elemental.
Same issue for me. Clearing data and cache of google + will not solve it
Sent from my Nexus 5 using XDA Free mobile app
crash
I have the same problem just updated to 5.1.1 (LMY48B) and its still crashing. did a factory reset flash factory image nothing helped
Tried a clean flash to a Carbon rim nightly, and now on the new factory image for 5.1.1... Seeing it in both of those too.
These are the times I'm jealous of the genius bar... At least someone would hear my complaint instead of just hitting submit bug. :/
Sent from my Nexus 5 using XDA Free mobile app
franek83 said:
I have the same problem just updated to 5.1.1 (LMY48B) and its still crashing. did a factory reset flash factory image nothing helped
Click to expand...
Click to collapse
Had similar with gmail. There was an update in play store for it. Updated and end of problem. If you've not got update in your play store maybe check out apk mirror and see if your on the latest release. Update if needed. See if it fixes your problem.
Good luck.
gaosphappy said:
Had similar with gmail. There was an update in play store for it. Updated and end of problem. If you've not got update in your play store maybe check out apk mirror and see if your on the latest release. Update if needed. See if it fixes your problem.
Good luck.
Click to expand...
Click to collapse
Been through several of the latest versions of G+ and Photos and still seeing this. My best guess is this is related to something specific in the album setup for people who are experiencing it. Either an odd character, or something else. Since google has gone through so many different versions of albums it wouldn't surprise me.
In fact, if I had to guess, I would suggest every one who is seeing this crash has at some point in the past used picasaweb albums, would I be correct?
fix
i think i fix the problem by removing old hangouts folders that i did not use anymore hope it help you guys to
franek83 said:
i think i fix the problem by removing old hangouts folders that i did not use anymore hope it help you guys to
Click to expand...
Click to collapse
Was it just called "hangouts"? I don't have one like that. I've tried deleting all the old system like folders I can find that it will let me, but still no luck :/
rbrenart said:
Was it just called "hangouts"? I don't have one like that. I've tried deleting all the old system like folders I can find that it will let me, but still no luck :/
Click to expand...
Click to collapse
go to google+ then photos albums and there i had hangouts... person name that i had the hangout with
Well, guess this isn't relevant any longer. No crash on new photos.
Sent from my Nexus 5 using XDA Free mobile app

Google play services keeps stopping

Please help. Every 15 minutes my Google Play services needs to be reset I have to go into applications and clear the all the memory associated with the app then I have to go into one of the Google Apps and redo my account because the account gets deleted when it resets and then it's okay for 15 minutes. I went ahead and download it just the apps from the Huawei app and it does it with that. I went ahead and downloaded apps from the Google Play Store and it does it with that also. I went ahead and did a fresh installation of b109 and thought that would fix it and then reinstall all the Google Apps that I had and it still did the same thing so I am lost with the solution to the problem that I have hopefully someone can solve this or someone had the same problem that I have and have a solution. I have attached the image of what it looks like.
mtyler7807 said:
Please help. Every 15 minutes my Google Play services needs to be reset I have to go into applications and clear the all the memory associated with the app then I have to go into one of the Google Apps and redo my account because the account gets deleted when it resets and then it's okay for 15 minutes. I went ahead and download it just the apps from the Huawei app and it does it with that. I went ahead and downloaded apps from the Google Play Store and it does it with that also. I went ahead and did a fresh installation of b109 and thought that would fix it and then reinstall all the Google Apps that I had and it still did the same thing so I am lost with the solution to the problem that I have hopefully someone can solve this or someone had the same problem that I have and have a solution. I have attached the image of what it looks like.
Click to expand...
Click to collapse
What were you running before this happened. B106? B109? This usually happens when you try and flash the Play Services yourself as Huawei already includes them. If you didn't do anything different to cause this, go into Apps and uninstall the google play services update and see if it works after that.
ajsmsg78 said:
What were you running before this happened. B106? B109? This usually happens when you try and flash the Play Services yourself as Huawei already includes them. If you didn't do anything different to cause this, go into Apps and uninstall the google play services update and see if it works after that.
Click to expand...
Click to collapse
I have tried that a couple of times. the only thing I can do is restore my twrp backup and that is stable and then google starts downloading those updates again and boom it brings that error up. I don't know which one because they come down in a diffent order everytime. If I just have gmail loaded it is fine but that is not going to work. I might have to try to load up a modded playstore that doesn't allow any updates at all and just be satified. What Google apps are you running (Full list, so I'll know whick one ones are okay to put on my phone). That would be a good thread. And do you have any problems like that?
mtyler7807 said:
I have tried that a couple of times. the only thing I can do is restore my twrp backup and that is stable and then google starts downloading those updates again and boom it brings that error up. I don't know which one because they come down in a diffent order everytime. If I just have gmail loaded it is fine but that is not going to work. I might have to try to load up a modded playstore that doesn't allow any updates at all and just be satified. What Google apps are you running (Full list, so I'll know whick one ones are okay to put on my phone). That would be a good thread. And do you have any problems like that?
Click to expand...
Click to collapse
I noticed that if you don't use the official Google Apps from Huawei's app store it causes problems.
I'm using these. They are from the official Huawei App store.
https://www.dropbox.com/s/sr9njop0f7cdx65/GoogleContactsSyncAdapter.apk?dl=0
https://www.dropbox.com/s/r26yhcret11l5nq/Phonesky.apk?dl=0
I went ahead and uninstalled all google apps, every one. Copied the ones included with the rom back to there location and set permissions. Then I went ahead and went to the huawei app store and downloaded the rest they had. And what was missing I got from the playstore and The apps updated from the playstore. So far so good.Emails are coming in instantly again. I made a twrp image of this setup because I think this one is perfect just incase I might want to experiment with some new google apps later. Thanks for the help.
mtyler7807 said:
I went ahead and uninstalled all google apps, every one. Copied the ones included with the rom back to there location and set permissions. Then I went ahead and went to the huawei app store and downloaded the rest they had. And what was missing I got from the playstore and The apps updated from the playstore. So far so good.Emails are coming in instantly again. I made a twrp image of this setup because I think this one is perfect just incase I might want to experiment with some new google apps later. Thanks for the help.
Click to expand...
Click to collapse
You'll be fine on any ROM with the Play Store and GoogleContactsSyncAdapter I sent you. Those are the only things you need to install when you flash a new ROM or update. All of the other Google Apps are already included in Huawei's stock ROMS. Google just released a new version of the play store and mine auto updated to the new one. Everything is still working though like it should. When Huawei releases the new version in their App Store I'll grab it and add it to my roms.

Categories

Resources