I just got miui 2.5.25 and when I click to download an app from google play I get error 491....
What can I do:'(
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
Clear data in settings/Apps/Google Play Store and try again.
aryehzev said:
I just got miui 2.5.25 and when I click to download an app from google play I get error 491....
What can I do:'(
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
Click to expand...
Click to collapse
Delete your Google account from accounts & sync.
Reboot to recovery, wipe Cache +dalvik.
Reboot.
Add your Google account.
Do this, and it should be fine.
Thank you kgs1992. Worked like a charm on my vzw GSIII after I restored from Titanium Backup and got the 491 error. Found your answer thru a google search. Thanks again.
kenmorgan said:
Thank you kgs1992. Worked like a charm on my vzw GSIII after I restored from Titanium Backup and got the 491 error. Found your answer thru a google search. Thanks again.
Click to expand...
Click to collapse
So is this essentially the same as a 403 and 927 then? Or just same remedy...
sgs22012 said:
So is this essentially the same as a 403 and 927 then? Or just same remedy...
Click to expand...
Click to collapse
It's the only solution to most play store errors.
This should solve it, unless you've modified something or you're using a modified version of play store.
Sent from my Xperia Z using XDA Premium
kgs1992 said:
It's the only solution to most play store errors.
This should solve it, unless you've modified something or you're using a modified version of play store.
Sent from my Xperia Z using XDA Premium
Click to expand...
Click to collapse
Just recently I came across this error more frequently. This only happend to on 4.1.2. Either on Stock Rom or Custom. Happend on my Note 2,the Note 10.1 and on my gf's SGS-2. Until then, having different phones over the years, different Android Versions, I never saw this error. Since its multiple Phlnes, Tablets and Roms over the years, there is no common connection what this could be. Except the Playstore and Android 4.1.2.
Any thoughts on that?
wpkwolfseye said:
Just recently I came across this error more frequently. This only happend to on 4.1.2. Either on Stock Rom or Custom. Happend on my Note 2,the Note 10.1 and on my gf's SGS-2. Until then, having different phones over the years, different Android Versions, I never saw this error. Since its multiple Phlnes, Tablets and Roms over the years, there is no common connection what this could be. Except the Playstore and Android 4.1.2.
Any thoughts on that?
Click to expand...
Click to collapse
It could be some versions of Google Play services I think.
Changing your lcd density is one major cause.
Sometimes changing Roms without wiping triggers it too.
Hard to point out a single culprit when there are so many possible triggers for play store errors.
kgs1992 said:
It could be some versions of Google Play services I think.
Changing your lcd density is one major cause.
Sometimes changing Roms without wiping triggers it too.
Hard to point out a single culprit when there are so many possible triggers for play store errors.
Click to expand...
Click to collapse
I always wipe for different Roms. But out of curiosity, what has changing LCD density to do with that error? Really strikes me odd that something like that could have anything to do with such an error.
However, it seems likely that Google screwed something up with theit Market Services, at least with 4.1.2. Didnt notice that error in other Android Versions.
wpkwolfseye said:
I always wipe for different Roms. But out of curiosity, what has changing LCD density to do with that error? Really strikes me odd that something like that could have anything to do with such an error.
However, it seems likely that Google screwed something up with theit Market Services, at least with 4.1.2. Didnt notice that error in other Android Versions.
Click to expand...
Click to collapse
I'm not sure myself.
Changing density makes some apps unavailable to you on most versions of play store, but on some versions, the app is still available, but downloading it causes an error.
kgs1992 said:
I'm not sure myself.
Changing density makes some apps unavailable to you on most versions of play store, but on some versions, the app is still available, but downloading it causes an error.
Click to expand...
Click to collapse
It recently happens to both our phones (NOTE 2, SGS-2) and the tablet (NOTE 10.1) a lot. All have 4.1.2 running, different ROM's though. And every time deleting the Play Store data, removing the Google account and going into CWM for clearing Cache and Dalvik Cache is not an acceptable solution.
Why is this coming so often recently ?
---------- Post added at 05:44 PM ---------- Previous post was at 05:23 PM ----------
I found this as a possible solution, among several so called solutions which didn't work for most people. I tried that.
Settings -> Language & Keyboard settings -> Select language -> again set English(United States)
Click to expand...
Click to collapse
It works for me again, however I don't see the point that I would need to do that when my native language is a different one. If thats a solution indeed, then surely Google screwed something major up. They can't expect people to switch language to English (US) just for that.
gooooood
kgs1992 said:
Delete your Google account from accounts & sync.
Reboot to recovery, wipe Cache +dalvik.
Reboot.
Add your Google account.
Do this, and it should be fine.
Click to expand...
Click to collapse
you :good: man
that's work with me ...
I want to know why this error happens.
I've had it before and wiping dalvik and cache worked after deleting google account and then re-adding it
However, that was 2 weeks ago and I downloaded some stuff but it's back again and constantly wiping and re-adding is some super BS.
Is there something I can do or anyone can do to get to the bottom of this?
It would help if we knew what exactly error 491 means as well so we could track it down better and squash this.
joshka89 said:
I want to know why this error happens.
I've had it before and wiping dalvik and cache worked after deleting google account and then re-adding it
However, that was 2 weeks ago and I downloaded some stuff but it's back again and constantly wiping and re-adding is some super BS.
Is there something I can do or anyone can do to get to the bottom of this?
It would help if we knew what exactly error 491 means as well so we could track it down better and squash this.
Click to expand...
Click to collapse
Exactly, because the solution everyone says is only a temporary solution at best. And annoying to do everytime. But why does this Error come back all the time and why did I never witness this error over the years before. Only recently in months.
Wolf
have you tried actually using another google account? (just a suggestion)
i too faced a problem with google play after i restore back my apps using titanium backup
and google play wouldn't let me download any file.
I just removed my google account and added it back.
it works.
dannysam said:
have you tried actually using another google account? (just a suggestion)
i too faced a problem with google play after i restore back my apps using titanium backup
and google play wouldn't let me download any file.
I just removed my google account and added it back.
it works.
Click to expand...
Click to collapse
Yes, that works but its not the point. It'll come back, that error. And how often is doing that the point when there is no permanent fix ? I think, and I am really not good with stuff like that so I can't say anything I am really sure about, it is actually a problem with permissions. I am running the ARHD 8.0 on my Note 10.1 and the OMEGA v17 on my Note 2. Two different devices, two different Android Roms.
And yet, after (several times a week) get this Error, I go into CWM and "Fix Permissions". After reboot my Updates start working again on the Market. Until next time. I dont know if that has something to do with it, but it seems too big of a coincidence to just be random, if the "temporary" solution by "Fix Permissions" is making it work again.
I have no idea why that is but I don't seem to be the only one with that Problem as it seems. I dont know if what I assume has any value or is just an assumption but I think it might be worth thinking about it. However, why 2 different Roms on 2 different devices seem to have that problem in common I really dont know.
Wolfseye
wpkwolfseye said:
Yes, that works but its not the point. It'll come back, that error. And how often is doing that the point when there is no permanent fix ? I think, and I am really not good with stuff like that so I can't say anything I am really sure about, it is actually a problem with permissions. I am running the ARHD 8.0 on my Note 10.1 and the OMEGA v17 on my Note 2. Two different devices, two different Android Roms.
And yet, after (several times a week) get this Error, I go into CWM and "Fix Permissions". After reboot my Updates start working again on the Market. Until next time. I dont know if that has something to do with it, but it seems too big of a coincidence to just be random, if the "temporary" solution by "Fix Permissions" is making it work again.
I have no idea why that is but I don't seem to be the only one with that Problem as it seems. I dont know if what I assume has any value or is just an assumption but I think it might be worth thinking about it. However, why 2 different Roms on 2 different devices seem to have that problem in common I really dont know.
Wolfseye
Click to expand...
Click to collapse
go to settings-> accounts and synch(or whatever it says)->google->location settings
disable it
check then google play store
rzr86 said:
go to settings-> accounts and synch(or whatever it says)->google->location settings
disable it
check then google play store
Click to expand...
Click to collapse
Thanks man, I will try that. I just did that Permission thing 10 minutes ago, so I won't see the difference right now. But if the Problem does not come back, I for sure owe you a beer.
Cheers
Wolfseye
P.S: However, by doing that I disable Google Location services entirely. Isn't that kinda counter productive in case of other location dependent things going on ?
Worked for a while, now I get the same error again. Even though Location Services are still deactivated. This is one hell of a annoying error and persistent like hell.
If that continues I will go back to Stock Rom since I have never seen that on my gf's stock SGS-2 yet. Wonder if thats only custom Rom related. Really making me wanna buy and ..... no I wont say it.
Wolfseye
I just rebooted and it all works normal now.
At first I thought wow! Another error but I just remembered I had tb clear the cache for all my apps and dalvic. So just rebooted. No deleting or fixing permissions
Related
Hey Guys!
After I got the recent firmware update my market crashes everytime i try to access my apps in market.
Anyone know why? My transformer has not b een rooted.
Thanks!
oppiee said:
Hey Guys!
After I got the recent firmware update my market crashes everytime i try to access my apps in market.
Anyone know why? My transformer has not b een rooted.
Thanks!
Click to expand...
Click to collapse
Have you tried clearing data for market?
Please let us know if this fixes the issue.
I have tried that, it doesn't to anything.
Anyone else have some help for this guy?
oppiee said:
I have tried that, it doesn't to anything.
Click to expand...
Click to collapse
Try this, Settings>Language & input>Choose English (United States)
Just did, tried to change from Canada to US. No luck. Very odd. I get FC after it tried to load up my apps.
oppiee said:
Just did, tried to change from Canada to US. No luck. Very odd. I get FC after it tried to load up my apps.
Click to expand...
Click to collapse
Not sure what else you can try. Another thing I can suggest is clear data for Google services framework. Good luck
Also are you rooted? What version market are you on now?
Try this version if you're not already on it.
http://forum.xda-developers.com/showthread.php?t=1329262&highlight=market
Last thing to do is wipe data and start clean.
Tried, no cigar. That is the version that is giving me grief. Very odd. it FC and gives me the process com.android.vending stopped working.
Maybe the only thing left is to do a full factory reset. Very stupid.
No mine is not rooted. Thanks for the help
FIXED! It was a bad version of Documents to go... Deleted and it allowed me to get back into my apps in market. Interesting
That seems odd but at least you're fixed
oppiee said:
FIXED! It was a bad version of Documents to go... Deleted and it allowed me to get back into my apps in market. Interesting
Click to expand...
Click to collapse
lol that's good to hear
Sent from my Transformer TF101G using Tapatalk
I'm having the same problem now. Clearing data on market and android framework followed by restarting the tablet fixed the issue temporarily only for it to happen again after a short while.
Also noticed other performance related issues, force closes, lock ups, etc. Also resulting in the same error message as the market app issue - process com.android.vending has stopped working.
Only had these issues since the most recent update from Asus.
I'm having the same issue, I go into the market, everything is good till I try and go to my installed apps. Then f/c everytime. Very annoying. I do not have documents to go. Will have to try and hard reset it when I get home tonight. Son of a *****.
Just reading this thread.... the issue isn't isolated to the transformer.... my xoom same prob, and solution....
Sent from my Xoom using xda premium
Thanks for the heads up, hard resetting didn't do a damn thing. Same errors. Google Music launch equals market crash? Maybe?
All right guys I need some input here....
I cleared market cash and data, reverted to older market, removed sd card, remounted sd card, rooted and installed prime then revolver, tried installing the newest market apk to no avail. Called google to see what was going on with my account, they said it was fine and it was the hardware. I put my fiance's account info on my tablet and it downloads famously. Factory restored and put my account back on and I get "download unsuccessful, please try again" every time on updates and app downloads.
Using my account I can go to market.android.com on a pc and push the application/update to my device and it works fine. This is a pain in the ass to do all of the time though. Can anyone help before I start using this thing for a coaster?
P.S. The market on my thunderbolt and HD 2 work fine.
**UPDATE**I just left it alone for a couple hours out of frustration and it works fine now. Must have been on google's side with the big market makeover.
I've been trying to fix a market issue with my SG tab 7.7 so I did a full wipe and reflashed the ROM in CWM.
Now when I go into the market, all my paid apps don't show up as paid, it wants me to pay again (e.g. titanium root, mobile odin etc.) Ditto on the web store as well.
I've filled in the form on the website but I"m not holding my breath for google (lack of) customer service, anybody run into this before?
Checking on my other droids, the same issue appears to be afflicting them as well, even if the app comes up in 'my apps' when I click on it instead of letting me reinstall it wants me to pay again!!!!
EDIT: Please DO NOT BOTHER SUGGESTING any of the normal 'fixes' such as clearing cache/data, clearing google service framework, full wipe, remove and re-add account, check google account is selected etc. This thread is for those of us whom none of the client side fixes work. And yes our web store is also similarly broken. Confirmed its a google side issue via raising a ticket with them. As per google: ""We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.""
Just one silly question. Are you using the same gmail account for your paid market apps ? Is the device id remain the same as it is ?
Touch wood, so far I never experience your issue here. I have did several times of full data wipe with flashed more than 10 different roms from GB to ICS and so far my paid apps still displaying as "purchased". It will appear as "not installed" in "My Apps" section if I haven't re-download/restore them.
Try contact google and probably you need to show them your receipts from the apps you purchased in the past.
Same account, I didn't change any ID or whatever (full wipe and reinstall of same rom). Besides its happening on all 3 droids I own (1 phone 2 tablets).
tried clearing market data, cache, force stop etc. no change.
On web store it says I don't own any apps
As for receipts I have it all in my gmail of course but I have to wait for goog to get back to me, the lack of customer service (e.g. I can't even call someone) is appalling IMO. I have over 30 paid apps so this is super annoying, and now I"m afraid to buy any more in meantime until its resolved lest it screw my account even more
Hey, this is my first post ever on XDA.
I just wanted to say that exactly the same thing has happened to me. I've bought around 50 apps on the market, and as of yesterday all of them started saying that I would need to pay in order to install them.
On the web store it says I don't own any apps, so I'm sure this has nothing to do with my individual device. It seems like a problem on the back-end. Maybe some glitches appeared in the system during the transition to Google Play?
Anyway, I'm stuck in the exact same boat that you are. I've reported the problem to Google via their support form, but aside from the automated response that you get when you first report a problem, I haven't heard anything back from them.
I also started wondering whether the problem might fix itself if I buy another app. But I'm also paranoid about making it worse somehow. Sigh...
---------- Post added at 01:36 AM ---------- Previous post was at 01:25 AM ----------
Oh, by the way, I'm running an unrooted Galaxy Nexus with 100% stock firmware. So I really think this is issue has nothing to do with custom ROMs - I reckon the problem is entirely on Google's side.
Yep has to be if the web store is borked as well. Also under my apps, all, it sometimes throws 'error connecting to server [RPC]' or something like that
Two of my droids are custom (Atrix w/ ICS Cm9 beta, Samsung galaxy tab 7.7 w/ tweaked stock) but a third is stock unrooted (sony tablet S).
poor form from goog they really need to up their customer service, even if 'sorry we know there's an issue with XYZ and we're working on it'. I've also got 50+ apps lol
yup im having the same, I first thought it was due to my custom FW but seems unrooted stock folk are also having this problem. I made a thread about it a couple of days ago and again all having the same issue
http://forum.xda-developers.com/showthread.php?p=24026026#post24026026
what i found, is if i go to the web store and see my purchase history and click a product, it shows as purchased (like it should) but will not download when clicked, when using the search bar looking for the same app (my case both was titanium pro) it wanted me to purchase.
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
on an additional note, "play" has now been added to the black bar google home page above the search results in between maps ans youtube, so it seems they are messing with something
Anyone tried to connect to a 3g/wifi and manually sync your gmail account ? So far I observed is whenever I just wiped my phone. It will take awhile to fully synced back my email, contact, calendar and the last one which should be google market place.
Try don't take any attempts to make it work and let it be under internet connection and see if they will come back by their own. Just don't do any full wipe again, and performs a normal personal data restoration (like titanium backups). Let it be like 1 day normal usage with internet connectivity and see if those missing apps will appear back or not.
My personally experience is that I didn't actually take any action when I see them blank after full wipe. I proceed and busy with my gmail account login, sync back my contact and calendar, then performs titanium restoration and sms restoration. Eventually they just appeared after couple of hours or maybe 1 day or I dunno, I didn't actually care about it as I just know that they will come back to me and so far the app did appear back by its own in "My Apps" section.
none rooted stock phones are also having this problem, so im not sure its anything to do with wiping the cache and thanks, but thanks for the input.
Kurisu87 said:
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
Click to expand...
Click to collapse
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
I've been hit with this too. My apps on the website are completely gone. The orders are still there, thank god. So if google ever actually try and help I can prove I bought them.
All I did was clear cache and data in the play store on ICS because I couldn't download updates. Did they change clear data so it wipes EVERYTHING server side?
My playstore on my ICS xoom has a completely blank "my apps" page. If I try and update my apps it asks me to pay.
My nexus one on GB still uses a really old version of market (I froze the updater some time ago) and that's working fine at the moment. I can do updates ok too.
On my xoom I unistalled updates to pre "play store" re-brand (so plain old android market) and it shows all my apps and lets me update them without asking me to pay again. Next time I open it, I'm back on the play store with no apps listed in "my apps". So I uninstall updates again next time I need to use it. There doesn't seem to be an updater to freeze any more.
I daren't try buying any new apps in case that messes it up even more.
As a short term workaround try using an older version of the market. The one that works for me is 3.3.12.
I've tried going back to a nandroid from a couple of weeks ago, didn't work. I've wiped, flashed, market doctored, everything I could think of. No help. This is definitely server side.
I've sent emails to google but they haven't replied. I sent a few because there wasn't an option for "you deleted everything on my account for no reason."
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
CrashCrashCrash said:
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
Click to expand...
Click to collapse
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
wow.. thats totally wierd.
did u login using the same google account??
summer_love said:
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
Click to expand...
Click to collapse
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
DamnDroid said:
wow.. thats totally wierd.
did u login using the same google account??
Click to expand...
Click to collapse
lol, yes I did. I removed all others just to make sure
CrashCrashCrash said:
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
Click to expand...
Click to collapse
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
summer_love said:
lol, yes I did. I removed all others just to make sure
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
Click to expand...
Click to collapse
Absolutely the same situation...
Purchased apps looks like not purchased
Vulk_ZA said:
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
Click to expand...
Click to collapse
when i tried to purchase one I didnt have, it went through and downloaded fine (I purchased v player unlock for 59p) yet I was getting an error trying to download the free trial app. All seems a bit odd to me.
romansib said:
Absolutely the same situation...
Purchased apps looks like not purchased
Click to expand...
Click to collapse
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
If you contact the titanium developer he might be able to send you the old version of the pro key. It's just a file you put on your sdcard. He's always been really helpful when I had issues.
summer_love said:
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
Click to expand...
Click to collapse
I got a reply from Google Play Support, but it seemed like a canned response: it was mostly suggestions to try things I've already tried, such as logging in with the correct account, making sure I've upgraded to the latest version of the Play Store app, or doing a hardware reset of the device.
I replied with a more detailed explanation, and included several screenshots to illustrate the problem.
I also included a link to this thread. Hopefully someone at Google will realise that there's a problem on their side that needs to be fixed.
I haven't even gotten a single response short of the initial auto reply, and its nearly 72 hours. Pathetic really. If I was an apple customer and lost all my itunes purchases.......... GAH google get it sorted
hello. hopefully posted in the right spot, but unsure if anyone has seen this issue... there was an update recently for the play store, so i did an upgrade, and now getting the nagging sign in error for gmail associated with this phone.
entering my pw does nothing. it just comes back almost instantly to reenter pw again.
i did a kill this to see what or where the message was coming from... what it killed was the google services framework, so its not a fake... but... wanted to see if anyone's seen this, and if there's a fix...
i'm on a droid 3 rooted, debloated, and that's all thats been done..
playstore is at 3.5.19 and gsframework is at 2.3.7
thanks.
Sent from my DROID3 using xda app-developers app
yanger said:
hello. hopefully posted in the right spot, but unsure if anyone has seen this issue... there was an update recently for the play store, so i did an upgrade, and now getting the nagging sign in error for gmail associated with this phone.
i did a kill this to see what or where the message was coming from... what it killed was the google services framework, so its not a fake... but... wanted to see if anyone's seen this, and if there's a fix...
Click to expand...
Click to collapse
enter /settings/applications/manage aplications tap All scroll down to Google Services Framework tap and clear data/clear cache
ruscan.calin said:
enter /settings/applications/manage aplications tap All scroll down to Google Services Framework tap and clear data/clear cache
Click to expand...
Click to collapse
it warns that some of my settings will be erased completely, and blah blah blah... so I'll try it later.. but FTM, after clicking on the ignore icon, it went away and hasn't come back yet... if it does come back, I'll try the above....
tried it. no go. even tried fc the process, then cleared, prompt stayed...
Sent from my droid3 running stock rooted debloated... O_O
yanger said:
tried it. no go. even tried fc the process, then cleared, prompt stayed...
Sent from my droid3 running stock rooted debloated... O_O
Click to expand...
Click to collapse
your phone is rooted and cleaned (no bloatware) but how did you do that by flashing a custom rom or made by yourself
if made by yourself I suggest to delete playstore directly (use Root Explorer etc) and install from sdcard a new playstore you can find it by Google do not forget to activate "unknown sources" in menu/applications before to install new playstore form sdcard
another solution is to get stock rom and flash it then update playstore in this case all things should go if not there is a compatibility problem -last version of playstore is not compatible with your phone/OS
ruscan.calin said:
your phone is rooted and cleaned (no bloatware) but how did you do that by flashing a custom rom or made by yourself
Click to expand...
Click to collapse
it's still stock. rooted, safestrapped and backup, removed bloat.
if made by yourself I suggest to delete playstore directly (use Root Explorer etc) and install from sdcard a new playstore you can find it by Google do not forget to activate "unknown sources" in menu/applications before to install new playstore form sdcard
Click to expand...
Click to collapse
mmm i probably won't go that route yet.
another solution is to get stock rom and flash it then update playstore in this case all things should go if not there is a compatibility problem -last version of playstore is not compatible with your phone/OS
Click to expand...
Click to collapse
if that was the issue, all Droid 3's would have issues... or else all rooted Droid 3s would have issues... probably not it either..
**UPDATE**
This morning while browsing androidpolice, saw an app i wanted to try out (Google+ Analytics) ... so I tried to do it via the playstore on PC.. guess what? My Droid 3 was delisted from the account. How and why? I scanned the QR code that went directly to the Analytics app on PLaystore on my Droid 3, and installed successfully - it even lists Analytics on the PC view of the play store's "My Orders".
I was comparing the differences between my phone and my wife's Rezound, and I did notice one thing so far.. we both had the Droid Eris, and she had the Rezound now. Her Rezound listed verizon as the carrier, but on my account my Eris was oddly listed as verizon... and my Droid 3 not on the list at all!
Anyways, there's a link there for people who "Don't see your device?" question.. link is: http://support.google.com/googleplay/bin/answer.py?hl=en&answer=1146414 ...
it states they are merging the personal google account with the google app account which may cause issues...
Now, is anyone having this issue at all? Google notes that this falls under a few percentages of users only ;\
mmm i probably won't go that route yet.
Click to expand...
Click to collapse
to risk is to get results
this can be a solution for your problems nobody can tell you for sure how to do that
I do not have that phone in my hand to tell you more
if you have a nandroid backup there is no risk
ruscan.calin said:
to risk is to get results
this can be a solution for your problems nobody can tell you for sure how to do that
I do not have that phone in my hand to tell you more
if you have a nandroid backup there is no risk
Click to expand...
Click to collapse
after googling a few, and finding more info, it ended up being a sync issue between the google servers - since the phone was registered to an gmail account that was made prior to whatever is being merged at this time, it messed up the sync. the error is gone now, and my phone is now re-listed in the devices list in the play store settings tab.
yay.
yanger said:
after googling a few, and finding more info, it ended up being a sync issue between the google servers - since the phone was registered to an gmail account that was made prior to whatever is being merged at this time, it messed up the sync. the error is gone now, and my phone is now re-listed in the devices list in the play store settings tab.
yay.
Click to expand...
Click to collapse
I like it because you solved your problem and I really hate problems :laugh:
also I like you share your results even if this is strange because I synced my phone with very old accounts and with different ver of Market and got no problems
Ive searched google and only found topics from a few years back, but for some reason Spotify and SoundCloud will not update in the play store. I get the "insufficient storage available" error. I have about 10gbs of space left over so that's not an issue.
I've cleared the data/cache in the play store and the individual apps and no luck. I've also reflashed Cataclysm thinking that would solve it but still nothing. Any ideas?
Don't know if this will resolve your issue, but have you changed your dpi? Might want to try downloading Multi DPI Play Store
Aria807 said:
Don't know if this will resolve your issue, but have you changed your dpi? Might want to try downloading Multi DPI Play Store
Click to expand...
Click to collapse
I changed my DPI in the cataclysm settings to 82% but i went back to 100% and it didnt fix it. Thanks though. I read something that you can delete a certain file and it should fix it. I used ES file explorer to try and find it but i couldnt find the app folder.
bump
bump
Theres gotta be somewhat of a fix for this. No?
I had this also for quite some time, honestly I suspected an application who caused that message.
After a few days it got fixed by itself.
Maybe it helps to clear the cache
Yea, its pretty weird. It is only happening with 2 apps. Every other app updates fine. Its not a deal breaker as I dont use Spotfy and SoundCloud too much, its just annoying. I've also tried reinstalling the latest Cataclysm but I get a failed attempt everytime. We shall see.
bump
I got the same error when I started using aoip 4.3, and it's just the amazon app for me. It works just fine, but it hasn't been able to update for weeks. I thought it was something to do with amazon's update, since it was isolated on only the one app.
Sent from my Hisense Sero 7 Pro using xda app-developers app
yea now Netflix decided to join the party. Its pretty annoying. Im thinking about switching roms but Cataclysm is just too good.
randysoto5 said:
yea now Netflix decided to join the party. Its pretty annoying. Im thinking about switching roms but Cataclysm is just too good.
Click to expand...
Click to collapse
-Uninstall the problem apps
-Look in /data/data for leftover files with the same or similar name (e.g., Netflix is com.netflix.mediaclient) and delete them.
-Try reinstalling the apps.
Sent from my Nexus 5
So I uninstalled all spotify, soundcloud, es file explorer, and netflix. I used root explorer and went to data/data and found just a spotify file and deleted it. Now they wont download at all and still giving the same insufficient storage error.
Settings>Apps>All
Force stop Google Play. Clear Data/Cache
Force stop Google Services Frameworks. Clear Data/Cache.
Reboot.
That has worked for almost every play store error that I've seen. Let me know if it works for you. Note that the reboot is important.
theesotericone said:
Settings>Apps>All
Force stop Google Play. Clear Data/Cache
Force stop Google Services Frameworks. Clear Data/Cache.
Reboot.
That has worked for almost every play store error that I've seen. Let me know if it works for you. Note that the reboot is important.
Click to expand...
Click to collapse
Followed instructions exactly and am still getting the error.
randysoto5 said:
Followed instructions exactly and am still getting the error.
Click to expand...
Click to collapse
Ouch. Sorry man the cure all doesn't seem to work for you. Go into Play services and see what it says about Storage. Attach a screenie if you can. Worse case I'd reboot recovery and wipe cache/dalvik then format system and reflash again. Does cataclysm have gapps included?
Worst case solution is a data wipe aka factory reset. I had this problem on my old phone. That was always a sign it's time for a fresh flash and wipe.
Sent from my Nexus 5 using Tapatalk
I just got this same error for Netflix. I am running rooted stock 4.4.2 with XPosed (using GravityBox and RootCloak) and TWRP.
Error first occurred last night. No significant changes preceding, Plenty of storage left. Last significant change was the recent update to BusyBox (just throwing out anything). Can still update/install other apps. Since error I have updated my SU Binary.
Additionally I have a Nexus 7 running the exact same setup except for ClockworkRecovery instead of TWRP and it accepted the Netflix update without issue.
On the N5 I tried using TWRP's "Fix Permission" option (hell if I know what it does but why not), but didn't work.
Only other thing I can think of that is relevant is I had to re-flash everything about 2 weeks ago because my initial install had apparently set my "storage space" as 16GB when I have a 32GB device. But that issue is fixed and I've tried freeing up extra space just in case.
Edit: After more research I found one person who mentioned BusyBox along with the insufficient storage issue. I tried going back one release to 1.21.1 and restarting the phone but was unsuccessful. Was on 1.22.0, 1.22.1 just released so I'll see if that helps.
This is now happening to me as well. Two apps only, Twitter and Amazon apps.
I've tried deleting old files, reinstalling, one touch cleaning, you name it, I've tried.
Is the only way to fix this is to reflash ROM?
I'm running CyanogenMod, with Franco kernel on a 16gb Nexus 5.
Go data/app-lib and delete the relevant folder for the app your having problems with
Sent from my Nexus 5 using Tapatalk
Hello. Since updated to Google Play Services 7.xxx I just realized this.
As screenshot attached, my device shows up as 2 devices. How to remove device at the bottom?
Had already dig in on Google Dashboard, delete here and there, no luck.
Thanks for the help.
Do u have multiple users on this device enabled?
Sent from my Nexus 5 using Tapatalk
No. Even guest mode.
Now it getting worse. My OCD senses are tingling...
Here's mine. Not sure what the hell is going on with play services.
AndrasLOHF said:
Here's mine. Not sure what the hell is going on with play services.
Click to expand...
Click to collapse
Are you perform factory reset or flashing a ROM within these range?
b00bs said:
Are you perform factory reset or flashing a ROM within these range?
Click to expand...
Click to collapse
Yes but I've always chosen to continue from a backup in the setup screen. I figured it would keep the data the same. All these duplicates might be why Google Fit hasn't worked for weeks for me.
AndrasLOHF said:
Yes but I've always chosen to continue from a backup in the setup screen. I figured it would keep the data the same. All these duplicates might be why Google Fit hasn't worked for weeks for me.
Click to expand...
Click to collapse
For me 8 March is from upgraded to 5.1 and 12 March is from factory reset. That's it.
It seems that even make additional copies.
From my theory is every factory reset we make new DNS host name for our device. Maybe that's the culprit.
b00bs said:
Hello. Since updated to Google Play Services 7.xxx I just realized this.
As screenshot attached, my device shows up as 2 devices. How to remove device at the bottom?
Had already dig in on Google Dashboard, delete here and there, no luck.
Thanks for the help.
Click to expand...
Click to collapse
I don't think it's a biggie. It happens to me quite often, usually when I flash a new or updated ROM. External services will detect that as a different device when I connect.
My guess would be every time you flash and sign in with google it creates a new android ID. Thus google thinks it's a new device linked to the same account. I have location history turned off so I'm not seeing this behavior. One thing to try is Titanium. It has a feature that allows you to restore android ID from a backup. Menu/manage android ID. Create a new one and see if it adds another device to location history. If it does that's the source of the issue. Then you just have to figure out how to flash the ROM and gapps and restore a previous ID before signing in.
As much as I have been flashing lately and looking at my list it seems that the date the duplicates started was when play services 7.0 released. Otherwise everyone on XDA would have a massive list from clean flashing ROMs. It's almost like the same issue with the set up screen. If you choose set up as new device too much sometimes the servers stop updating your back up.
This is pretty annoying, I have close to 20 entries... I am flashaholic.. .
Will try out the TiBu with update zip and see if it resolves the issues.
Google need to fix this.
Hello,
Did Google fix this issue on nexus device ? Because i'm having it on my Note 3 (SM-N9005)...
Really annoying.
Spyritus said:
Hello,
Did Google fix this issue on nexus device ? Because i'm having it on my Note 3 (SM-N9005)...
Really annoying.
Click to expand...
Click to collapse
Apparently no. Still have >1 month old entries and still not deleted.
nO..........but I really really really wish there was a way to fix this. I really really really wish there was a one button kill all to wipe ALL history of EVERYTHING from the server to start fresh. Currently you can wipe backups, location history, and Google Fit data but there is no way to remove these device entries.
same here but don't know what it's disadvantages to us
deleting all data in /data/data/com.google.android.gms causes this too... I have 4 devices in the list now... the problem is that they are stored in the google account and not on the phone.
Google should allow to delete old entries. Also this messes up things in GMS.
I am trying to contact google for this but it's hard.
Also, deleting that directory seems to fix the problem with google play service eating the battery.
Got the same problem with you guys, and still haven't found the solution yet.
Please update here if there's someone who knows to resolve this issue..