Amazon app store won't stay signed in - General Questions and Answers

I'm on a Nexus 7 2013 Cm 10.2.... All else works great but Amazon App store just won't stay signed in. I have the latest version I checked for updates and no luck. Friend has same issue on another phone...
Are there any known issues / fixes? Tried searching couldn't find anything. Thanks

berardi said:
I'm on a Nexus 7 2013 Cm 10.2.... All else works great but Amazon App store just won't stay signed in. I have the latest version I checked for updates and no luck. Friend has same issue on another phone...
Are there any known issues / fixes? Tried searching couldn't find anything. Thanks
Click to expand...
Click to collapse
I´ve experienced the same issue if I kill the Appstore forcefully. Maybe some app ("RAM cleaning/optimizing"...) is doing that in the background?

jesterhead82 said:
I´ve experienced the same issue if I kill the Appstore forcefully. Maybe some app ("RAM cleaning/optimizing"...) is doing that in the background?
Click to expand...
Click to collapse
I don't have anything like that active on my device or the friends.
I also notice when I exit the Appstore, it says Appstore has closed as if it crashed.

The only other idea would be to delete the app data (Manage Apps -> Clear App Data)

berardi said:
I'm on a Nexus 7 2013 Cm 10.2.... All else works great but Amazon App store just won't stay signed in. I have the latest version I checked for updates and no luck. Friend has same issue on another phone...
Are there any known issues / fixes? Tried searching couldn't find anything. Thanks
Click to expand...
Click to collapse
I have a rooted Nook HD+ and this just started happening to me yesterday after I updated to 10.1.3-RC2-ovation.
I tried clearing the cache and data but it didn't work. I finally just deleted and reinstalled the Amazon App Store and now I don't have to log in every time but it does seem slow. I'll report back if it changes.
Hope this helps.

wyrmbyte said:
I have a rooted Nook HD+ and this just started happening to me yesterday after I updated to 10.1.3-RC2-ovation.
I tried clearing the cache and data but it didn't work. I finally just deleted and reinstalled the Amazon App Store and now I don't have to log in every time but it does seem slow. I'll report back if it changes.
Hope this helps.
Click to expand...
Click to collapse
Thanks,
I did the same uninstall / reinstall and it started working right again.
I tried clearing data previously and it didn't resolve, so I guess a full uninstall is required.

berardi said:
Thanks,
I did the same uninstall / reinstall and it started working right again.
I tried clearing data previously and it didn't resolve, so I guess a full uninstall is required.
Click to expand...
Click to collapse
Or maybe not. (sigh) I just had to sign in again to play a game.

Related

Recent Transformer update - Market Crash

Hey Guys!
After I got the recent firmware update my market crashes everytime i try to access my apps in market.
Anyone know why? My transformer has not b een rooted.
Thanks!
oppiee said:
Hey Guys!
After I got the recent firmware update my market crashes everytime i try to access my apps in market.
Anyone know why? My transformer has not b een rooted.
Thanks!
Click to expand...
Click to collapse
Have you tried clearing data for market?
Please let us know if this fixes the issue.
I have tried that, it doesn't to anything.
Anyone else have some help for this guy?
oppiee said:
I have tried that, it doesn't to anything.
Click to expand...
Click to collapse
Try this, Settings>Language & input>Choose English (United States)
Just did, tried to change from Canada to US. No luck. Very odd. I get FC after it tried to load up my apps.
oppiee said:
Just did, tried to change from Canada to US. No luck. Very odd. I get FC after it tried to load up my apps.
Click to expand...
Click to collapse
Not sure what else you can try. Another thing I can suggest is clear data for Google services framework. Good luck
Also are you rooted? What version market are you on now?
Try this version if you're not already on it.
http://forum.xda-developers.com/showthread.php?t=1329262&highlight=market
Last thing to do is wipe data and start clean.
Tried, no cigar. That is the version that is giving me grief. Very odd. it FC and gives me the process com.android.vending stopped working.
Maybe the only thing left is to do a full factory reset. Very stupid.
No mine is not rooted. Thanks for the help
FIXED! It was a bad version of Documents to go... Deleted and it allowed me to get back into my apps in market. Interesting
That seems odd but at least you're fixed
oppiee said:
FIXED! It was a bad version of Documents to go... Deleted and it allowed me to get back into my apps in market. Interesting
Click to expand...
Click to collapse
lol that's good to hear
Sent from my Transformer TF101G using Tapatalk
I'm having the same problem now. Clearing data on market and android framework followed by restarting the tablet fixed the issue temporarily only for it to happen again after a short while.
Also noticed other performance related issues, force closes, lock ups, etc. Also resulting in the same error message as the market app issue - process com.android.vending has stopped working.
Only had these issues since the most recent update from Asus.
I'm having the same issue, I go into the market, everything is good till I try and go to my installed apps. Then f/c everytime. Very annoying. I do not have documents to go. Will have to try and hard reset it when I get home tonight. Son of a *****.
Just reading this thread.... the issue isn't isolated to the transformer.... my xoom same prob, and solution....
Sent from my Xoom using xda premium
Thanks for the heads up, hard resetting didn't do a damn thing. Same errors. Google Music launch equals market crash? Maybe?
All right guys I need some input here....
I cleared market cash and data, reverted to older market, removed sd card, remounted sd card, rooted and installed prime then revolver, tried installing the newest market apk to no avail. Called google to see what was going on with my account, they said it was fine and it was the hardware. I put my fiance's account info on my tablet and it downloads famously. Factory restored and put my account back on and I get "download unsuccessful, please try again" every time on updates and app downloads.
Using my account I can go to market.android.com on a pc and push the application/update to my device and it works fine. This is a pain in the ass to do all of the time though. Can anyone help before I start using this thing for a coaster?
P.S. The market on my thunderbolt and HD 2 work fine.
**UPDATE**I just left it alone for a couple hours out of frustration and it works fine now. Must have been on google's side with the big market makeover.

Play store error: Insufficient storage available. Help.

Ive searched google and only found topics from a few years back, but for some reason Spotify and SoundCloud will not update in the play store. I get the "insufficient storage available" error. I have about 10gbs of space left over so that's not an issue.
I've cleared the data/cache in the play store and the individual apps and no luck. I've also reflashed Cataclysm thinking that would solve it but still nothing. Any ideas?
Don't know if this will resolve your issue, but have you changed your dpi? Might want to try downloading Multi DPI Play Store
Aria807 said:
Don't know if this will resolve your issue, but have you changed your dpi? Might want to try downloading Multi DPI Play Store
Click to expand...
Click to collapse
I changed my DPI in the cataclysm settings to 82% but i went back to 100% and it didnt fix it. Thanks though. I read something that you can delete a certain file and it should fix it. I used ES file explorer to try and find it but i couldnt find the app folder.
bump
bump
Theres gotta be somewhat of a fix for this. No?
I had this also for quite some time, honestly I suspected an application who caused that message.
After a few days it got fixed by itself.
Maybe it helps to clear the cache
Yea, its pretty weird. It is only happening with 2 apps. Every other app updates fine. Its not a deal breaker as I dont use Spotfy and SoundCloud too much, its just annoying. I've also tried reinstalling the latest Cataclysm but I get a failed attempt everytime. We shall see.
bump
I got the same error when I started using aoip 4.3, and it's just the amazon app for me. It works just fine, but it hasn't been able to update for weeks. I thought it was something to do with amazon's update, since it was isolated on only the one app.
Sent from my Hisense Sero 7 Pro using xda app-developers app
yea now Netflix decided to join the party. Its pretty annoying. Im thinking about switching roms but Cataclysm is just too good.
randysoto5 said:
yea now Netflix decided to join the party. Its pretty annoying. Im thinking about switching roms but Cataclysm is just too good.
Click to expand...
Click to collapse
-Uninstall the problem apps
-Look in /data/data for leftover files with the same or similar name (e.g., Netflix is com.netflix.mediaclient) and delete them.
-Try reinstalling the apps.
Sent from my Nexus 5
So I uninstalled all spotify, soundcloud, es file explorer, and netflix. I used root explorer and went to data/data and found just a spotify file and deleted it. Now they wont download at all and still giving the same insufficient storage error.
Settings>Apps>All
Force stop Google Play. Clear Data/Cache
Force stop Google Services Frameworks. Clear Data/Cache.
Reboot.
That has worked for almost every play store error that I've seen. Let me know if it works for you. Note that the reboot is important.
theesotericone said:
Settings>Apps>All
Force stop Google Play. Clear Data/Cache
Force stop Google Services Frameworks. Clear Data/Cache.
Reboot.
That has worked for almost every play store error that I've seen. Let me know if it works for you. Note that the reboot is important.
Click to expand...
Click to collapse
Followed instructions exactly and am still getting the error.
randysoto5 said:
Followed instructions exactly and am still getting the error.
Click to expand...
Click to collapse
Ouch. Sorry man the cure all doesn't seem to work for you. Go into Play services and see what it says about Storage. Attach a screenie if you can. Worse case I'd reboot recovery and wipe cache/dalvik then format system and reflash again. Does cataclysm have gapps included?
Worst case solution is a data wipe aka factory reset. I had this problem on my old phone. That was always a sign it's time for a fresh flash and wipe.
Sent from my Nexus 5 using Tapatalk
I just got this same error for Netflix. I am running rooted stock 4.4.2 with XPosed (using GravityBox and RootCloak) and TWRP.
Error first occurred last night. No significant changes preceding, Plenty of storage left. Last significant change was the recent update to BusyBox (just throwing out anything). Can still update/install other apps. Since error I have updated my SU Binary.
Additionally I have a Nexus 7 running the exact same setup except for ClockworkRecovery instead of TWRP and it accepted the Netflix update without issue.
On the N5 I tried using TWRP's "Fix Permission" option (hell if I know what it does but why not), but didn't work.
Only other thing I can think of that is relevant is I had to re-flash everything about 2 weeks ago because my initial install had apparently set my "storage space" as 16GB when I have a 32GB device. But that issue is fixed and I've tried freeing up extra space just in case.
Edit: After more research I found one person who mentioned BusyBox along with the insufficient storage issue. I tried going back one release to 1.21.1 and restarting the phone but was unsuccessful. Was on 1.22.0, 1.22.1 just released so I'll see if that helps.
This is now happening to me as well. Two apps only, Twitter and Amazon apps.
I've tried deleting old files, reinstalling, one touch cleaning, you name it, I've tried.
Is the only way to fix this is to reflash ROM?
I'm running CyanogenMod, with Franco kernel on a 16gb Nexus 5.
Go data/app-lib and delete the relevant folder for the app your having problems with
Sent from my Nexus 5 using Tapatalk

[Q] RPC:S-3 error retrieving information from server

Hi all,
I am getting "rpc:s-3 error retrieving information from server" on every app when i try to download or update. I have tried clearing the data on play store, download manager, and google services and rebooting but it did not fix it. Has anyone found a fix for this?
I am on the stable release of 10.2 CM from Dec 2 and have the latest gapps.
Thanks
Anyone?
Try going Settings>Accounts>Google> Tap your account> Three dots in the upper right (or press menu button) "Remove Account" ... then readd your account .. then clear Play store cache and data and try it
NeoMagus said:
Try going Settings>Accounts>Google> Tap your account> Three dots in the upper right (or press menu button) "Remove Account" ... then readd your account .. then clear Play store cache and data and try it
Click to expand...
Click to collapse
Thanks! That got it! :good:
No need to remove the Google account on this problem. It suffices to:
Go to Settings -> Applications -> Manage Applications -> All
Google Play Store -> Clear data
Google Service Framework -> Clear data
Reboot
Found at http://android.stackexchange.com/questions/59861/error-retrieving-information-from-server-rpc-s-3
Error retrieving information from server. [RPC: S - 3]
I tried all mentioned above , removed account, added back, cleared data & cache, rebooted but still am getting the same error on my Samsung S3
Error retrieving information from server. [RPC: S - 3]
Please help. Thanks much in advance
Chak
chaks.kunche said:
I tried all mentioned above , removed account, added back, cleared data & cache, rebooted but still am getting the same error on my Samsung S3
Error retrieving information from server. [RPC: S - 3]
Please help. Thanks much in advance
Chak
Click to expand...
Click to collapse
Same here. I've had this issue for over 2 months now. Google keeps saying it is a "known issue" for some. I have tried absolutely everything possible. Everything. I get it on my GS4 and my Nexus 7. I can not download anything or update anything. This is becoming very very irritating.
Sent from my SPH-L720 using Tapatalk 2
jayharper08 said:
Same here. I've had this issue for over 2 months now. Google keeps saying it is a "known issue" for some. I have tried absolutely everything possible. Everything. I get it on my GS4 and my Nexus 7. I can not download anything or update anything. This is becoming very very irritating.
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
This may sound stupid, but changing my Google password and re-signing in on my phone actually made the error go away.
Hope that helps.
yosterwp said:
This may sound stupid, but changing my Google password and re-signing in on my phone actually made the error go away.
Hope that helps.
Click to expand...
Click to collapse
Actually, that is the ONLY thing I haven't tried. I'll try it now. Thank you so much for trying to help!
jayharper08 said:
Actually, that is the ONLY thing I haven't tried. I'll try it now. Thank you so much for trying to help!
Click to expand...
Click to collapse
Glad to help! Do let me know if that works!
yosterwp said:
Glad to help! Do let me know if that works!
Click to expand...
Click to collapse
Eh. Didn't work. Thanks for trying!
Sent from my SPH-L720 using Tapatalk 2
jayharper08 said:
Eh. Didn't work. Thanks for trying!
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
Aww that's unfortunate
Ok, here's another idea, have you recently updated "Google Play Services"? It appears that it has been updated on 12/21/13. Perhaps it has the fix?
yosterwp said:
Aww that's unfortunate
Ok, here's another idea, have you recently updated "Google Play Services"? It appears that it has been updated on 12/21/13. Perhaps it has the fix?
Click to expand...
Click to collapse
Just seen this reply. Downloading now from devhost. I'll report back. :highfive:
Do you still have a problem?
jayharper08 said:
Just seen this reply. Downloading now from devhost. I'll report back. :highfive:
Click to expand...
Click to collapse
Hi, do you still have the problem? I got it but it was solved easily. But, while searching the forums for solutions, I stumbled upon one that you may have not tried yet. It is in this link. Tell me if it works.
huhh,
seems I can't post a link. try pasting this in google and the first result is the page I found:
google_play_error_retrieving_information_from
Good luck!
HankJY said:
Hi, do you still have the problem? I got it but it was solved easily. But, while searching the forums for solutions, I stumbled upon one that you may have not tried yet. It is in this link. Tell me if it works.
huhh,
seems I can't post a link. try pasting this in google and the first result is the page I found:
google_play_error_retrieving_information_from
Good luck!
Click to expand...
Click to collapse
I have tried that solution also. BUT!, About an hr ago it started notifying me that I had updates. Have not seen that in over 2 months. Opened up the play store, and it has mysteriously started working for me on both my devices! Woohoo! Hopefully Google has figured out what when wrong for users like myself and a lot of others and will start pushing out the sync fixes. :highfive:
walbuls said:
Hi all,
U[CENTERn[/CENTER]
I am getting "rpc:s-3 error retrieving information from server" on every app when i try to download or update. I have tried clearing the data on play store, download manager, and google services and rebooting but it did not fix it. Has anyone found a fix for this?
I am on the stable release of 10.2 CM from Dec 2 and have the latest gapps.
Thanks
Click to expand...
Click to collapse
It worked for me ,........turn off the sync option on the power control widget.gud luck
jayharper08 said:
I have tried that solution also. BUT!, About an hr ago it started notifying me that I had updates. Have not seen that in over 2 months. Opened up the play store, and it has mysteriously started working for me on both my devices! Woohoo! Hopefully Google has figured out what when wrong for users like myself and a lot of others and will start pushing out the sync fixes. :highfive:
Click to expand...
Click to collapse
works perfectly
turn off you internet
go to settings > application > select Google play store and Google play service > clear cache
then turn on the internet .
fixed
I've tried every suggestion out there (including those in this thread) for fixing the RPC:S-3 error and I haven't had any success. All apps install or update successfully except Flipboard, Gmail, Google Play Books and YouTube - they always get the RPC:S-3 error. The only other thing I can remotely think of is the fact that pertinent system apps aren't up to date or their versions aren't fully compatible with each other: Google Play Store 4.4.21, Google Play services 4.0.34 (924341-36) and Google Services Framework 4.3-757479.
Could that be the culprit? If so, how do I fix it? If not, any other ideas?
P.S. - Galaxy S III with Android 4.3
SOLVED!!! Finally! Not sure what the fix was exactly (since I tinkered with just everything in this session) but I think it was removing ALL Google accounts (I had 7 total) and possibly combined with toggling Sync and the clear cache & data trick. Here's everything I did:
Updated Google Play services to 4.1.32 (978161-36)
Updated Play Store to 4.4.22
Turned off Sync
Removed all 7 Google accounts
Cleared cache AND data for Google Play services, Google Play Store and Google Services Framework (I know the Google engineer said not to, but F it!)
Restarted the phone
Cleared cache AND data again for the aforementioned apps/services (I'm paranoid/anal)
Restarted the phone again
Turned Sync back on
Re-added just ONE Google account (my primary one)
Cleared cache and data again (told ya!)
Restarted the phone again
All the apps that were giving me the RPC:S-3 error have successfully updated/installed automatically. What a F'ing experience!
Well, 'til the next RPC:S-3 (or RPC:S-5:AEC-0) fiasco...
This is what i did and it fixed the issue.
Remove google account (all of them)
Un-install updates and cache what not
re-boot device.
Re add the account and don't update or anything yet.
Let your device sit for about 5 mins.
Download a random app from app store( don't update any other app yet)
after it's done downloading different app now you can update your apps
This method worked for me. Try it

[Q] Album crash

If I launch Google Photos everything looks good. If I then switch (via the sidebar) to "Albums" it crashes each and every time.
This is on 5.0 and 5.1_r3
Any ideas how to figure this one out?
Most FCs/hangs on Google+ can be resolved by reseting the app's data. Look in Settings>Apps>Google+
Press on force close, then delete data und restart your device.
MIKM.xda said:
Most FCs/hangs on Google+ can be resolved by reseting the app's data. Look in Settings>Apps>Google+
Press on force close, then delete data und restart your device.
Click to expand...
Click to collapse
No luck. This crash has survived upgrades from 5->5.1r3->5.1r5... but I tried it anyway and still crashing.
Hmm, any custom kernel running?
MIKM.xda said:
Hmm, any custom kernel running?
Click to expand...
Click to collapse
At the moment I'm totally stock, not even rooted, on 5.1_r5. But in the past I had the same crash on Franco and Elemental.
Same issue for me. Clearing data and cache of google + will not solve it
Sent from my Nexus 5 using XDA Free mobile app
crash
I have the same problem just updated to 5.1.1 (LMY48B) and its still crashing. did a factory reset flash factory image nothing helped
Tried a clean flash to a Carbon rim nightly, and now on the new factory image for 5.1.1... Seeing it in both of those too.
These are the times I'm jealous of the genius bar... At least someone would hear my complaint instead of just hitting submit bug. :/
Sent from my Nexus 5 using XDA Free mobile app
franek83 said:
I have the same problem just updated to 5.1.1 (LMY48B) and its still crashing. did a factory reset flash factory image nothing helped
Click to expand...
Click to collapse
Had similar with gmail. There was an update in play store for it. Updated and end of problem. If you've not got update in your play store maybe check out apk mirror and see if your on the latest release. Update if needed. See if it fixes your problem.
Good luck.
gaosphappy said:
Had similar with gmail. There was an update in play store for it. Updated and end of problem. If you've not got update in your play store maybe check out apk mirror and see if your on the latest release. Update if needed. See if it fixes your problem.
Good luck.
Click to expand...
Click to collapse
Been through several of the latest versions of G+ and Photos and still seeing this. My best guess is this is related to something specific in the album setup for people who are experiencing it. Either an odd character, or something else. Since google has gone through so many different versions of albums it wouldn't surprise me.
In fact, if I had to guess, I would suggest every one who is seeing this crash has at some point in the past used picasaweb albums, would I be correct?
fix
i think i fix the problem by removing old hangouts folders that i did not use anymore hope it help you guys to
franek83 said:
i think i fix the problem by removing old hangouts folders that i did not use anymore hope it help you guys to
Click to expand...
Click to collapse
Was it just called "hangouts"? I don't have one like that. I've tried deleting all the old system like folders I can find that it will let me, but still no luck :/
rbrenart said:
Was it just called "hangouts"? I don't have one like that. I've tried deleting all the old system like folders I can find that it will let me, but still no luck :/
Click to expand...
Click to collapse
go to google+ then photos albums and there i had hangouts... person name that i had the hangout with
Well, guess this isn't relevant any longer. No crash on new photos.
Sent from my Nexus 5 using XDA Free mobile app

Instagram is listed as not compatible with the Pixel

My daughter started using a Pixel the other day and couldn't install Instagram. It wouldn't show up in Google Play. The phone is standard issue non-rooted running 8.1 with the latest security update. I showed her how to side load from apkmirror and the app seems to run just fine. Then checked Google Play from a browser and sure enough the Google Pixel is listed as not compatible. Has anyone else run into this issue? I sent feedback to Instagram, but there doesn't appear to be a direct support channel for end-users.
It's probably just an error on the site, I downloaded it straight from the Play Store without issues. I actually haven't come across an app that isn't supported.
If the problem persists, I'd recommend deleting cache and data for the Play Store and try again.
Bluntified said:
It's probably just an error on the site, I downloaded it straight from the Play Store without issues. I actually haven't come across an app that isn't supported.
If the problem persists, I'd recommend deleting cache and data for the Play Store and try again.
Click to expand...
Click to collapse
Found some similar comments to my problem on Reddit and it appears to be a problem on the Google Play back-end, not on the device. Most likely, Instagram mistakenly tagged the phone and blacklisted it. My screenshot shows the desktop web view, and it's clearly marked as not compatible. I don't think clearing cache/data on the device would change that web view of it not being compatible. On Reddit, someone who had it installed, deleted the app and ran into this same problem upon trying to reinstall. They also had to side-load. Luckily we can still side-load.
@Bluntified You were right. Clearing cache and data solved the issue. Thank you
Bluntified said:
It's probably just an error on the site, I downloaded it straight from the Play Store without issues. I actually haven't come across an app that isn't supported.
If the problem persists, I'd recommend deleting cache and data for the Play Store and try again.
Click to expand...
Click to collapse
Thank you it's worked !!

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