[Android 5.1] Hangout constantly crashes on launch. + "Google Apps has stopped"
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
Unfortunately, Hangouts has stopped.
Click to expand...
Click to collapse
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
Unfortunately, Google Apps has stopped.
Click to expand...
Click to collapse
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
===============================================
UPDATE -
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This is like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
What was your installation process for Play Services 7.0.93?
Aerowinder said:
What was your installation process for Play Services 7.0.93?
Click to expand...
Click to collapse
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
bagarwa said:
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
Click to expand...
Click to collapse
That is strange. I have the same version of Hangouts, but my updated version of Play Services is 6.7.76 (1745988-438).
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
My issue is hangouts keeps getting killed by the Low memory killer even though I have 1gb free ram.
I did some monitoring, hangouts Noe has to run its own process that I've never seen before and after a minute it caches itself, and I guess the cache is dumped later since I haven't opened hangouts in 5 minutes, I have to restart the app every time I need to use it. I also don't receive any messages during that time because the app has been killed. Any ideas?
chabsie said:
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
Click to expand...
Click to collapse
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
Click to expand...
Click to collapse
Actually I'm using LBE as well and I suspected that it could have been the cause, and as you experienced, I removed all restrictions from the hangouts app and the problem still persisted.
My theory now is that a restriction that we've set on another app (or apps) is indirectly causing this issue with hangouts.
Does anyone know specifically which system apps could be connected to the functionality of Hangouts?
UPDATE: I've disabled restrictions on Youtube, Calendar, and Drive. This appears to have solved the problem.
Hangouts is working normally thus far and I haven't seen any error messages. Will update if things change.
I have a feeling that it's Drive.
What s
Is LBE? I'm stock phone sideloafed 5.1 and I have actually disabled hangout prior to upgrade now getting this error
Lee
Google play services "keep awake" disabled could cause it
I let all my apps keep awake in app ops and so on, but still have an issue with hangouts. It gets killed by system 5-10 minutes of not using it even if I leave it in background
2nd Update:
The problem is persisting again... my hypothesis has been disproved.
Any other suggestions or discoveries would be appreciated. I'm trying to find a way to fix Hangouts while keeping privacy settings in place as much as possible...
If XPrivacy was working for Android 5.0+ this issue would disappear.
I re enabled hangouts and updated it and not had the issue since
Play Service 7.0.96 from http://www.apkmirror.com/apk/google-inc/
Hangouts (+LBE) works fine by 5.1
Nexus 5 32GB, Android 5.01
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
I had a similar issue, so I rolled back hangouts to 2.5x and it's working fine now, YMMV. of course this may not be a viable solution to you but a working older version is better than a non-usable latest version.
Cheers!
Well, the only thing I can think of, in my circumstances, is that I had hangouts disabled when I updated to 5.1 (I don't use it). So yesterday I enabled it, cleared data, and disabled it again, and so far no crash. Maybe something got changed in the update and it didn't like the fact hangouts was disabled. Again, your issue may vary.
spark001uk said:
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
Click to expand...
Click to collapse
The new play services pretty much renders your phone useless due to nonstop update wake lock, (read more on the cataclysm ROM thread, like last 30 pages). The only way to fix the wake lock so far is to flash the cataclysm ROM patch (idk if it will work with stock ROM but it should) and it blocks the wake lock.
See attached picture below, that's how bad the new google play services is.
As for hangouts I got UKM and lowered the low memory killer to a minimum and disabled laptop mode (I'm using elementalX) and hangouts works just fine for me now.
russian392 said:
The new play services pretty much renders your phone useless due to nonstop update wake lock.
Click to expand...
Click to collapse
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
spark001uk said:
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
Click to expand...
Click to collapse
Yes, it would.
Hello, it's my first post here so be lenient if you might.
My Idol 3 5.5 came back from repair (power button not working) and they replaced motherboard in order to fix it.
Everything seemed fine until I got home, connected to WiFi and tried to use Google Play. I downloaded all updates pending and tried to use WhatsApp. It said my time and date are wrong, I tried to change it few times, nothing helped. I uninstalled WhatsApp and Messenger (since it didn't work too) and tried to reinstall them. Suddenly notification about Google Play Services update popped out so as it said I did. After the update I've been greeted with whole bunch of similar notifications informing me that none of my apps will work and I have to update Google Play Services. That's a shame I already did... Tried cleaning cache and uninstalling updates etc. Nothing helped, still unable to use apps. After a while It has shown that it can't sync with my Google account, then informed me that I need to connect to the internet in order to use Google Play (I obviously was on my WiFi and internet connection was available, switched to mobile data and same occured). I performed factory reset, the phone didn't boot fo 10 minutes showing Alcatel animation so I turned it off. I opened service menu (power + vol up) and performed wipe from there, rebooted, phone started, configured it and same thing happened - no Google Play for me. I did it one more time, carefully logging in Google Account, not rushing anything in order not to screw up. Still nothing. At this moment I'm really frustrated since I can't use my phone and I'd really not want to send it to repair one more time since it lasts 2 weeks to get it back. Any ideas on how to fix it? Web browser worked fine, sms worked, phone calls were fine. Any ideas?
Idol 3 5.5
6045Y
Android 5.0.2
compilation LRX22G
Lucas
Maybe give Mobile Upgrade Q a try? It will flash the latest firmware available for your device and will probably fix any software-related problem
Factory reset and then turn on automatical time syncing. Wish you good luck.
Sent from my unknown using Tapatalk
factory reset...install google play services update and also google framwork updates..then reboot.
if this dont help go to the google play app and clear chache, then reboot.
if this also dont help go to recovery and wipe chache, thne reboot.
Although now old this phone is adequate for my needs. When it started to get extra sluggish I decided it was because of bloat ware that came from Google and Samsung. I replaced the os with the CyanogenMod 11-20141214 (Codina). It worked well and regained its original speed. This resulted in Android 4.4.4 kernel 3.0.101. I still have the CM11 file I used to do the Mod.
Unfortunately when I installed CM 11 I did not realise that I should not remove google play and google services and so I often got error messages, but I could live with them because I do not use the phone much. I only use the phone rarely but use Wechat occasionally.
In the last few weeks the os has deteriorated so that:
I can not install apk's from non google sites as I get a google services error.
Previously installed apps that require updates fail because of a parsing error that prevents their installation.
The Swift keyboard does not popup anymore so I can not type on the phone.
I think that the best thing would be to do a reset. Do you agree? When I did this some long time ago I recall that I needed the google apks to install otherwise I would not get the phone to work as if it was reset back to factory condition.
I also have a lot of apps on the phone that I would like to reinstall once the phone is reset. I would also like to ensure I do not lose the wechat settings and friend's contact details.
Unless of course I can avoid that hassle and correct the phone without a reset, what is the best way for me to go about reseting the phone to factory condition and then repopulating the phone with the current apps plus their settings and data, plus the missing apps from google?
Should I aim to continue to use the CM11 mod, or go for another Mod?
I hope someone will find the time to reply. In the meantime I have solved the back button and the swift keyboard. Both were sorted with the reinstall of the swift keyboard.
I am now hoping that I can install the essential google system apps and avoid having to do a reset. What is the best way to install google services and google play and to thus avoid error messages about them not being available?
Hi there guys. i have a problem which i noticed today. i will try to be very specific on what happened etc, so that i may get the best help possible.
I have a xiaomi mi note 10 pro, with miui global rom 11.0.16 running android 9.
i have it rooted (first phone i ever rooted).
i had android auto installed and also android auto enabler (what a great app, got it from xda). alla was working fine more the few months i had my phone.
yesterday i noticed that android auto wouldnt start.
i was getting a message "android auto requires one or more google play services that are not currently available".
This must have happened in the last 3-4 days, because iremember having opened android auto few days ago, and all worked fine.
well, first i tried downgrading android auto, uninstalling, reinstalling it, getting updates from google play and aptoide for google play etc, removing them, deleting cache, deleting settings restarting and all that.
no matter what,i got the same error. one or more google play services is not currently available.
i was really desperate. today, i noticed an app named google services.
i opened it and it says on top "gms installer"
under it, it has 4 names. (google framework, google service, play store, google maps). all have ticks, apart from google framework.
google framework states it is corrupt. i press the button there is to fix it, it starts fixing and it stucks at 94%. doesnt go any further. upon trying to restart, it gets stuck at 0%.
after clearing cache data and restarting phone, it gets again at 94%. i am thinking thatthis framework is the problem. and i cannot do anything to fix this.
searching on the internet, many had this problem with android auto. and many of them had the problem these last few days. any ideas what i could do? at least to install the framework again?
ps. i never uninstalled the framework. or google services, as i have read it is a very bad thing to do.
thank you