Talkback notification won't go away - Galaxy S6 Q&A, Help & Troubleshooting

For some reason, the talkback service has decided to tell me it is activated even though it is not. I have a persistent notification that won't go away. Since it's a system service, there is no way to just hide the notification. Any ideas?

Clearing the cache and rebooting didn't help either.

Did you ever figure this out I have the same problem on sprint. You can't even disable the Talkback app.

Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.

natefish said:
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
Click to expand...
Click to collapse
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.

MrKhozam said:
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
Click to expand...
Click to collapse
Thank you, but it is the system app doing it. I'm just going to swap for a different S6 at the store tomorrow. Got my app data backed up to the cloud thanks to Helium.

The messed up part is it literally happened right when I got my phone. I'm gonna try a factory reset then if not try to get it swapped out

@dizzymatt Still have it? It mysteriously disappeared for me today. I was literally going to go to the store this afternoon to exchange this thing. Maybe I got lucky or sensed I was coming!
Afterward, though, the oddest thing happened. I was looking through the store for a different Google product and came across this one called Google talkback. I thought that was very weird to find right after I had had this issue. When I clicked on it, it allowed me to uninstall it. Never saw it in my apps list or the application manager, but there it was. Again, this is after the notification went away from me so I have no idea if this is related.
Here is the link. Maybe uninstalling it will help you.
https://play.google.com/store/apps/details?id=com.google.android.marvin.talkback

Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.

Diizzymatt said:
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Click to expand...
Click to collapse
Now I'm wondering if it was related to Google Now since the notification and the ability to say "Ok, Google from any screen went away about the same time.

Disabling Talk back
I got stuck on a 15 minute hell ride when I accidentally turned on my Talkback feature on my new S6. I couldn't turn it off even after toggling the stupid settings. I finally was able to turn it off by tapping the home screen button three times.. apparently that is the On/Off switch for the accessibility features. After it finally stopped talking back to me I went in to manually toggle the off button on that ridiculous feature.

Same problem / solved ?
I had same problem with notification
Decided I would try enable, so that I could then disable
Seems to have done the job

Related

[Q] Ok Google From Any Screen- Dissapeard

It was working for a week and just noticed it stopped.. when i went to the settings, there isnt the option anymore..
anyhow its happening to alot of peeps...
https://productforums.google.com/forum/#!topic/websearch/xGiV6D4PMS8[26-50]
anyone here experiencing the same or find a solution?
My buddy is also experiencing this. None of the potential fixes he found worked. Reverting to old versions, clearing data, or enabling "Enhanced" voice support didn't fix it.
I've seen some people mention Google disabled the feature due to the phone picking up excess background noise and interpreting it as "Ok Google."
Gone for me too.
Weirder still (and completely infuriating), that option is gone, but I now have "trusted voice" under smart lock, but of course no ability to use it.
Yeah.. why wouldn't google or samsung communicate what they did and what they will do about it... hmmmm
Ok Google missing
I wonder if it has anything to do with Samsung's S-voice being able to open the phone from a "screen off" position?
Maybe Samsung and Google fighting it out?
Just resurrecting this to see if anybody knows of any updated info on this?? I really miss this.
It is now fixed!!!!! simply go to the play store, or your application manager, uninstall updates and reinstall.
I can confirm it is back up and running look likes it was a conflict with Samsung voice...
My google now from any screen no longer works as well
jonasmckee said:
It was working for a week and just noticed it stopped.. when i went to the settings, there isnt the option anymore..
anyhow its happening to alot of peeps...
https://productforums.google.com/forum/#!topic/websearch/xGiV6D4PMS8[26-50]
anyone here experiencing the same or find a solution?
Click to expand...
Click to collapse
trackwhore06 said:
My google now from any screen no longer works as well
Click to expand...
Click to collapse
Mine just showed back up in the settings, but if it's not showing up simply go uninstall the updates then update them manually from the store... [emoji106]

Blu_p0010uu_v19_generic_5.1

Has anyone downloaded and installed the new wireless update? Not sure why they changed to the Google messenger. Especially since Allo is due out soon.
Sent from my PURE XL using Tapatalk
Installing now. Kind of a disappointing update, but at least we haven't been abandoned.
I didn't think Allo was going to do MMS/SMS, but I've seen conflicting reports.
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
You're right, my Garmin Forerunner doesn't disconnect when I do that now. Good catch.
GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
That right there is worth it. I'm installing it now.
Sent from my iPhone using Tapatalk
The issues with the background apps closing seems to have been fixed. Thank goodness. Now Tasker and pushover work when closed.
As for Allo, I haven't read anywhere that SMS and MMS are not supported. It does seem to suggest that end to end encryption is primary.
Sent from my iPhone using Tapatalk
I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.
Since the update, it change the sms native to Google messenger and worts off it there is a bug, no notification at all on every sms program.
Do you have a link for this update?
-sent using this app on this device.
superx00b said:
I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.
Click to expand...
Click to collapse
It happened to me too!
pih1 said:
It happened to me too!
Click to expand...
Click to collapse
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.
superx00b said:
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.
Click to expand...
Click to collapse
How to hard reset ? I think I already did and did not work....
pih1 said:
How to hard reset ? I think I already did and did not work....
Click to expand...
Click to collapse
Hold the power and up volume buttons for 10 seconds to re-set phone. A menu with options will come up, select using the volume up/down button. Select re-set phone option with the power button. I did it twice in a row.
turning wifi off
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?
Does anyone know where to get the v19? I had to perform a factory reset and it backed up to v16. When I do the update it now claims that my system is damaged.
Sent from my PURE XL using Tapatalk
Need V19 link
I needed to do a factory reset on my Pure xl, so my version is v16 and when I try to update it says my system is damaged. I want to update, what to do ??
mrjamesb36 said:
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?
Click to expand...
Click to collapse
Do you have "standby intelligent power saving" on under battery settings?
quantum1 said:
Do you have "standby intelligent power saving" on under battery settings?
Click to expand...
Click to collapse
I do, but it was never a problem before the update. It seems rebooting helps with this issue, and then it lasts for like 1 month and then happens again. And now battery lasts nothing! do you have this issue after the update?
Does anyone have a link to the update? My phone says system damaged when I try

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer
talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

I am having facebook messenger problems

Hi everyone.
My wife has an S8 and recently she has noticed that she hasn't been receiving notification on Facebook messenger.
Me thinking it was an easy problem to solve went into the phone setting clicked on notifications and found that the notifications for the app were all on how they should be.
Then I went into the app settings and checked there and everything was right.
Then I restarted the phone and it still wouldn't work.
Then I uninstalled and reinstalled the app and still no success
I even got my phone out an S7E and checked how the settings should look on mine and hers matched my settings.
All her other apps are working except this one.
Am I missing something here, because it doesn't make any sense why it's not working. I performed a stock flash on the device about a month ago to 3 software, so she could have wifi calling but I don't see how this could of affected this one app and none of the others.
If anyone has any suggestions here I am all ears because I am out of ideas.
Make sure that it's not being forced close by the S8's onboard memory manager... sometimes it shuts down apps and you won't get notifications. Double check in the battery settings (you can get there from settings or the swipe panel) to see if the Messenger app itself is active.
Praetore said:
Make sure that it's not being forced close by the S8's onboard memory manager... sometimes it shuts down apps and you won't get notifications. Double check in the battery settings (you can get there from settings or the swipe panel) to see if the Messenger app itself is active.
Click to expand...
Click to collapse
Cool thank you for the reply, I will try it and keep you posted...but what setting am I looking for when I get to the battery settings.
Owenboy89 said:
Hi everyone.
My wife has an S8 and recently she has noticed that she hasn't been receiving notification on Facebook messenger.
Me thinking it was an easy problem to solve went into the phone setting clicked on notifications and found that the notifications for the app were all on how they should be.
Then I went into the app settings and checked there and everything was right.
Then I restarted the phone and it still wouldn't work.
Then I uninstalled and reinstalled the app and still no success
I even got my phone out an S7E and checked how the settings should look on mine and hers matched my settings.
All her other apps are working except this one.
Am I missing something here, because it doesn't make any sense why it's not working. I performed a stock flash on the device about a month ago to 3 software, so she could have wifi calling but I don't see how this could of affected this one app and none of the others.
If anyone has any suggestions here I am all ears because I am out of ideas.
Click to expand...
Click to collapse
Hi people, I seem to have solved the problem.
I followed the suggestion and went to the battery setting. In those setting there was an option for unmonitored and monitored apps. When checking the list of apps that were in these setting everything was right, including the messenger app in unmonitered app section. I removed it from that list and didn't bother adding it back.
Tested.........and it worked....I even got other people to message her in different situtations and it worked and still works.....not added it back in to the list yet, as long as it keeps working I prob won't

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