Hi everyone.
My wife has an S8 and recently she has noticed that she hasn't been receiving notification on Facebook messenger.
Me thinking it was an easy problem to solve went into the phone setting clicked on notifications and found that the notifications for the app were all on how they should be.
Then I went into the app settings and checked there and everything was right.
Then I restarted the phone and it still wouldn't work.
Then I uninstalled and reinstalled the app and still no success
I even got my phone out an S7E and checked how the settings should look on mine and hers matched my settings.
All her other apps are working except this one.
Am I missing something here, because it doesn't make any sense why it's not working. I performed a stock flash on the device about a month ago to 3 software, so she could have wifi calling but I don't see how this could of affected this one app and none of the others.
If anyone has any suggestions here I am all ears because I am out of ideas.
Make sure that it's not being forced close by the S8's onboard memory manager... sometimes it shuts down apps and you won't get notifications. Double check in the battery settings (you can get there from settings or the swipe panel) to see if the Messenger app itself is active.
Praetore said:
Make sure that it's not being forced close by the S8's onboard memory manager... sometimes it shuts down apps and you won't get notifications. Double check in the battery settings (you can get there from settings or the swipe panel) to see if the Messenger app itself is active.
Click to expand...
Click to collapse
Cool thank you for the reply, I will try it and keep you posted...but what setting am I looking for when I get to the battery settings.
Owenboy89 said:
Hi everyone.
My wife has an S8 and recently she has noticed that she hasn't been receiving notification on Facebook messenger.
Me thinking it was an easy problem to solve went into the phone setting clicked on notifications and found that the notifications for the app were all on how they should be.
Then I went into the app settings and checked there and everything was right.
Then I restarted the phone and it still wouldn't work.
Then I uninstalled and reinstalled the app and still no success
I even got my phone out an S7E and checked how the settings should look on mine and hers matched my settings.
All her other apps are working except this one.
Am I missing something here, because it doesn't make any sense why it's not working. I performed a stock flash on the device about a month ago to 3 software, so she could have wifi calling but I don't see how this could of affected this one app and none of the others.
If anyone has any suggestions here I am all ears because I am out of ideas.
Click to expand...
Click to collapse
Hi people, I seem to have solved the problem.
I followed the suggestion and went to the battery setting. In those setting there was an option for unmonitored and monitored apps. When checking the list of apps that were in these setting everything was right, including the messenger app in unmonitered app section. I removed it from that list and didn't bother adding it back.
Tested.........and it worked....I even got other people to message her in different situtations and it worked and still works.....not added it back in to the list yet, as long as it keeps working I prob won't
Related
For some reason, the talkback service has decided to tell me it is activated even though it is not. I have a persistent notification that won't go away. Since it's a system service, there is no way to just hide the notification. Any ideas?
Clearing the cache and rebooting didn't help either.
Did you ever figure this out I have the same problem on sprint. You can't even disable the Talkback app.
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
natefish said:
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
Click to expand...
Click to collapse
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
MrKhozam said:
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
Click to expand...
Click to collapse
Thank you, but it is the system app doing it. I'm just going to swap for a different S6 at the store tomorrow. Got my app data backed up to the cloud thanks to Helium.
The messed up part is it literally happened right when I got my phone. I'm gonna try a factory reset then if not try to get it swapped out
@dizzymatt Still have it? It mysteriously disappeared for me today. I was literally going to go to the store this afternoon to exchange this thing. Maybe I got lucky or sensed I was coming!
Afterward, though, the oddest thing happened. I was looking through the store for a different Google product and came across this one called Google talkback. I thought that was very weird to find right after I had had this issue. When I clicked on it, it allowed me to uninstall it. Never saw it in my apps list or the application manager, but there it was. Again, this is after the notification went away from me so I have no idea if this is related.
Here is the link. Maybe uninstalling it will help you.
https://play.google.com/store/apps/details?id=com.google.android.marvin.talkback
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Diizzymatt said:
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Click to expand...
Click to collapse
Now I'm wondering if it was related to Google Now since the notification and the ability to say "Ok, Google from any screen went away about the same time.
Disabling Talk back
I got stuck on a 15 minute hell ride when I accidentally turned on my Talkback feature on my new S6. I couldn't turn it off even after toggling the stupid settings. I finally was able to turn it off by tapping the home screen button three times.. apparently that is the On/Off switch for the accessibility features. After it finally stopped talking back to me I went in to manually toggle the off button on that ridiculous feature.
Same problem / solved ?
I had same problem with notification
Decided I would try enable, so that I could then disable
Seems to have done the job
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.
My Facebook push notifications don't work on my Pixel XL after a recent upgrade. They are enabled in both the app and the system settings.
I've tried some fixes I've found so far including turning off platform and turning it back on again, and disabling battery optimization for the app. Nothing has worked so far. Any ideas anyone?
Did you find a solution for this? I am having the same problem.
Afraid not! No luck at all. Tried everything I can think of or have found online, but still never get any notifications from it.
Sadly I think this is an app issue. I had this issue on all of my last 3 phones. I just went to email notifications instead.
madman0908 said:
My Facebook push notifications don't work on my Pixel XL after a recent upgrade. They are enabled in both the app and the system settings.
I've tried some fixes I've found so far including turning off platform and turning it back on again, and disabling battery optimization for the app. Nothing has worked so far. Any ideas anyone?
Click to expand...
Click to collapse
Let me tell you this is not just limited to pixel 2 or android, i have had same problem on my iphone 7 couple of week back. for some reason i deactivated my fb account, and when i activated it back everything worked fine, got notifications instantly. So, bottomline is its the facebook app which is at fault.
Same issue on my S8+.
Dave
Not sure if anyone can help, or if it's been covered before but I'm a new oneplus 6 user and have scoured these forums, oneplus, reddit etc and cannot find a working solution to my problem.
I currently have no real issues receiving push notifications on wifi, however mobile data is different. Once the screen has been locked for a small period of time I stop receiving push notifications. When I wake the phone some will show up, some won't show until the relevant app is opened.
Advanced battery optimisation is off.
Individual apps I want notifications from all have battery optimisation set to "Do not optimise".
I have cleared the phone cache through recovery mode.
All notification settings for the apps are on, background data on etc.
There is no option for doze mode in developer mode to turn off.
I have a Tesco Mobile and a 3 sim card. The issue seems worse with the Tesco mobile sim card. The 3 one seems to work better but slowly reverts to the same issue the Tesco one has. I've tried other people's tesco sim cards and replaced my own but none have worked.
Any help would be appreciated, it's driving me mad.
Just to make sure, under Advanced optimization settings there are two switches which are "Advanced Optimization" and "Sleep standby optimization", keeping the latter off might be the problem. Though if they're both off, I assume that it's just the native Doze working to save battery
Allen Hu said:
Just to make sure, under Advanced optimization settings there are two switches which are "Advanced Optimization" and "Sleep standby optimization", keeping the latter off might be the problem. Though if they're both off, I assume that it's just the native Doze working to save battery
Click to expand...
Click to collapse
Yes both are turned off. Do you know of anyway to turn off this "native doze". As a football (soccer) fan, I want instant score notifications for games, I used to get these fine on my iphone 6 but now I have to wake my phone all the time to get them to come up, even then sometimes they don't come through for another 15-20mins.
Have you tried settings in Wifi preferences?
xdadel said:
Have you tried settings in Wifi preferences?
Click to expand...
Click to collapse
I've looked in there but can't see anything that would affect mobile data. The notifications work ok when on wi-fi. I've checked mobile data settings and there are no settings for the apps in question which would restrict data usage.
toddenham said:
Yes both are turned off. Do you know of anyway to turn off this "native doze". As a football (soccer) fan, I want instant score notifications for games, I used to get these fine on my iphone 6 but now I have to wake my phone all the time to get them to come up, even then sometimes they don't come through for another 15-20mins.
Click to expand...
Click to collapse
Is this happening to all apps (ex. social apps like twitter or whatever) or just the football app? If it's the latter it should be a problem with that specific app. While if it's the former case, It should be something system-wide, so I'd recommend doing a factory reset maybe?
Btw my phone performs the same as yours with the "sleep standby optimization" on, while it operates as normal with it off, so your case seems pretty hilarious :/
I've experienced on all apps, it's most noticeable on the football one as you can time the push notifications exactly so can tell when they're late but WhatsApp, facebook messenger etc both the same. It seems as if the device just goes into a form of heavy sleep mode after around 5mins of lock. I've tried a factory reset already and nothing changed. OP have advised me to try and reinstall the OS but I don't hold any hope. It's almost as if the phone cuts off all mobile data after 5mins of downtime.
toddenham said:
I've experienced on all apps, it's most noticeable on the football one as you can time the push notifications exactly so can tell when they're late but WhatsApp, facebook messenger etc both the same. It seems as if the device just goes into a form of heavy sleep mode after around 5mins of lock. I've tried a factory reset already and nothing changed. OP have advised me to try and reinstall the OS but I don't hold any hope. It's almost as if the phone cuts off all mobile data after 5mins of downtime.
Click to expand...
Click to collapse
If factory resetting doesn't solve the problem then reflashing the system likely wouldn't either I suppose.
I still have two options in mind that you may be able to try.
First option is to use apps like "Doze" or "Naptime" both on play store, and mess with those advanced Doze settings to try to disable the function itself and see if it works.
The other would be to try the new HydrogenOS P beta or other custom Roms such as Havoc and see if they don't have this problem.
If neither of these work, I really have no other ideas
But I think these are worth giving a try though
Allen Hu said:
If factory resetting doesn't solve the problem then reflashing the system likely wouldn't either I suppose.
I still have two options in mind that you may be able to try.
First option is to use apps like "Doze" or "Naptime" both on play store, and mess with those advanced Doze settings to try to disable the function itself and see if it works.
The other would be to try the new HydrogenOS P beta or other custom Roms such as Havoc and see if they don't have this problem.
If neither of these work, I really have no other ideas
But I think these are worth giving a try though
Click to expand...
Click to collapse
I tried the Naptime app but that required root and doze didn't seem to do anything.
I've now tried Android P beta. Exactly the same issue. Once the phone has been locked for a few minutes all updates stop. Once I unlock the phone I get flooded with notifications. So frustrated.
toddenham said:
Not sure if anyone can help, or if it's been covered before but I'm a new oneplus 6 user and have scoured these forums, oneplus, reddit etc and cannot find a working solution to my problem.
I currently have no real issues receiving push notifications on wifi, however mobile data is different. Once the screen has been locked for a small period of time I stop receiving push notifications. When I wake the phone some will show up, some won't show until the relevant app is opened.
Advanced battery optimisation is off.
Individual apps I want notifications from all have battery optimisation set to "Do not optimise".
I have cleared the phone cache through recovery mode.
All notification settings for the apps are on, background data on etc.
There is no option for doze mode in developer mode to turn off.
I have a Tesco Mobile and a 3 sim card. The issue seems worse with the Tesco mobile sim card. The 3 one seems to work better but slowly reverts to the same issue the Tesco one has. I've tried other people's tesco sim cards and replaced my own but none have worked.
Any help would be appreciated, it's driving me mad.
Click to expand...
Click to collapse
no idea dude sorre
I'm having the same problem
I have similar but different issue with a few apps that I don't use often.
The push notifications only come through the second I put my phone on charge
Sent from my unknown using Tapatalk
Which mobile networks are you on? I found the issue to be resolved when using an o2 SIM card instead of my Tesco mobile one
Edit: Since this I have tried again with an o2 sim card and it didn't resolve the issue. Leads believe it's an issue with my handset.
Since few days, i have the same problem here, i try severall things but no solution at the moment.
I also had notification issues. Then I installed the stock rom of this topichttps://forum.xda-developers.com/oneplus-6/how-to/rom-stock-fastboot-roms-oneplus-6-t3796665 and my notification returned to normal
my notification come onl;y when i turn my screen on -> https://forum.xda-developers.com/oneplus-6/help/notification-android-p-stable-t3849170
I have this issue and I can't understand why more people aren't complaining about it.
Don't suppose your apps are restored from some kind of backup?
EDIT: Okay, people are complaining about it: https://forums.oneplus.com/threads/push-notification-issues.451149/page-121
have this exact same issue on my note 8 with android pie on vodafone network and so far nothing seems to help or fix the same really frustrating.
did you manage to find any solutions so far ?
toddenham said:
Not sure if anyone can help, or if it's been covered before but I'm a new oneplus 6 user and have scoured these forums, oneplus, reddit etc and cannot find a working solution to my problem.
I currently have no real issues receiving push notifications on wifi, however mobile data is different. Once the screen has been locked for a small period of time I stop receiving push notifications. When I wake the phone some will show up, some won't show until the relevant app is opened.
Advanced battery optimisation is off.
Individual apps I want notifications from all have battery optimisation set to "Do not optimise".
I have cleared the phone cache through recovery mode.
All notification settings for the apps are on, background data on etc.
There is no option for doze mode in developer mode to turn off.
I have a Tesco Mobile and a 3 sim card. The issue seems worse with the Tesco mobile sim card. The 3 one seems to work better but slowly reverts to the same issue the Tesco one has. I've tried other people's tesco sim cards and replaced my own but none have worked.
Any help would be appreciated, it's driving me mad.
Click to expand...
Click to collapse
Hi all,
I have been facing a weird issue of notifications not being pushed (some apps) on my S22U.
It was bearable in the beginning but now I am missing notifications of MS Teams and other important apps. Which quickly turns it into a nuisance.
I am rooted with latest magisk, lsposed - zygisk.
I would like to resolve it without reflashing my firmware again. Any help is appreciated.
Few things I have tried.
Checking if the notifications settings is on of the app.
Checking if I have not accidentally enabled DND (which is off)
Restarting the device.
Googling if someone have similar issue.
Reinstalling the app.
Clearing app data.
Disabling and re-enabling the notifications.
Thanks in advance.
nishantgupta107 said:
Hi all,
I have been facing a weird issue of notifications not being pushed (some apps) on my S22U.
It was bearable in the beginning but now I am missing notifications of MS Teams and other important apps. Which quickly turns it into a nuisance.
I am rooted with latest magisk, lsposed - zygisk.
I would like to resolve it without reflashing my firmware again. Any help is appreciated.
Few things I have tried.
Checking if the notifications settings is on of the app.
Checking if I have not accidentally enabled DND (which is off)
Restarting the device.
Googling if someone have similar issue.
Reinstalling the app.
Clearing app data.
Disabling and re-enabling the notifications.
Thanks in advance.
Click to expand...
Click to collapse
Make sure battery optimization is turned off on the affected apps & that you have data enabled in the background as well on each affected app.
KOLIOSIS said:
Make sure battery optimization is turned off on the affected apps & that you have data enabled in the background as well on each affected app.
Click to expand...
Click to collapse
Tried on affected app. Bg data is on and gave unrestricted battery usage. Still nothing.
nishantgupta107 said:
Tried on affected app. Bg data is on and gave unrestricted battery usage. Still nothing.
Click to expand...
Click to collapse
How about in the phone's device care/battery settings? Is the power saving option turned on?
Just spit-balling here, but, I myself forget to turn it off (sometimes) on a new device set-up/after a factory reset. Guessing power saving option turned on could possibly affect timely notifications.....
Checked. Power saving is off. Appreciate the spit-balling, never know what will work.
same issue here, i hear notification sounds, but never pop-up message or screen wake-ups.
just beeps...no solution found so far
I don't even get the chimes. I have watch 4 too. Thought if not on phone it might get pushed on watch, but no luck there too
malikin said:
same issue here, i hear notification sounds, but never pop-up message or screen wake-ups.
just beeps...no solution found so far
Click to expand...
Click to collapse
This happens to me with LinkedIn: I get notif sound, but no pop up and icon on top bar. If I swipe down the notification is there though.
I am not getting any indication, no notification in statusbar and notification bar and no notif sounds. Weird that it is happening on some apps. I think some magisk module might be culprit but not certain.