[Q] Noise from the Nvidia Shield Tablet - Shield Tablet Q&A, Help & Troubleshooting

Hi,
I'm worried about a noise that I hear from the center of the tablet. Precisely, with my ear close to the "S" of the inscription "SHIELD" on the back of the tablet.
It is like the noise of a hard disk, but certainly, the tablet does not have one.
My shield is new (4 days) and works very well, no bugs and antutu bench over 55000 points...only this strange (for me) noise.
I've the last hotfix 2.2.1 with android 5.0.1
My question is: does someone have the same noise?
Thanks in advance and regards.

I have the same noises too (LTE Version). For me they come out of the front side speakers and they only appear if I use an App that needs lots of performance (like Nvidia Dabbler). Those noises exist since the first use (my shield is only 4 days old too!!! ). I read about them and now I know they aren´t made by a fan (like some people think), they are made by some eletronic stuff (tansistors etc.).
But you don´t have to woory about it. But there is nothing that cuts of those noises (in the speakers).

It's just whine from the components, nothing to worry about. As previously mentioned, it seems to go away after awhile.

MidgetMob said:
it seems to go away after awhile.
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Click to collapse
Oh this is something I didn't know. That's nice but for me those noises didn't matter. Some people became really angry about that (in the feedback in the german amazon site).

Maltonator said:
Oh this is something I didn't know. That's nice but for me those noises didn't matter. Some people became really angry about that (in the feedback in the german amazon site).
Click to expand...
Click to collapse
Yea I was too but either it went away within a month or so, or I just became accustomed to it. It's kind of like coil whine on a GPU. Annoying at first but then you end up not even realizing it's there.

" This 'whine' or 'squeal' is the sound of these things ( inductors, coils or chokes ) physically vibrating, and it is a sign that they are poorly insulated. However this does not mean they have a shorter lifespan than a coil that does not whine and you really shouldn't lose sleep over it.
Why do they only whine when the PC is under load? What you're hearing is an effect of the PWM frequency, and as you pull more current through the inductor it induces a greater magnetic field in itself and in turn vibrating more aggressively.
Will it go away? Well, Possibly. My 8800GT squealed like a piglet in a housefire for months, and one day the noise disappeared completely. Either some characteristics of the circuit had changed or the windings in the coil had shifted.
Can you stop it? As most people know, you can stop inductors whining by chucking hot glue at them, putting high voltage putty around them, or soaking them in resin and waiting for them to set. Most (apart from PSU) inductors in PCs are covered anyway, so you can't properly silence them.
"
cheers

Related

Desktop Dock First Impressions

Just got it about an hour ago. It's small and kinda cool looking.
Good things:
I like how it defaults to only playing the audio when it's actually docked, rather than just pairing when you're close to the dock. I was worried that it would be fighting with my bluetooth headphones. You can manually connect the bluetooth audio while not-docked by going into bluetooth settings.
Things I'd like to change:
1. I listen to mostly podcasts (via BeyondPod) and Pandora on my phone, which don't use the built-in media player. So, the shortcut on the clock app doesn't do anything for me. I'd like to disable the clock app or customize its buttons, or just change which app loads when the phone is docked. Any ideas on how to do this?
2. It doesn't really handle incoming calls gracefully while docked. If you answer the phone without undocking, it will not default to speakerphone (like the palm pre would). If you DO turn on speakerphone, it switches back to the phone speaker, which may or may not be what you want.
To be clear... you can play Pandora over the stereo if you go back to the app drawer or the Pandora widget and play from there, right?
oh yeah, all audio goes through the output, i'm just saying it's a bit annoying to have that clock app come up when I never want to use it.
I gotcha now... yeah, I can imagine. Although I will mostly be using the dock on my nightstand, so that's actually perfect for me. Seems that was their primary intended use of the dock...
Yeah, I'm using it at work and pumping the audio into my desktop. That way I have one set of headphones for computer and phone audio; I can keep listening to my podcasts where I left off, but I can also take OCS calls and so forth on the computer.
It's actually really nice that the dock sends the ringer and alerts through the audio-output because now I don't have to worry about bugging people around me with text message alerts, but I also don't have to adjust the ringer every time I leave my desk.
I understand others could be frustrated with this though. I think they should give you an option to leave the ringer on the phone and only send music to the audio-out.
Seraph321 said:
2. It doesn't really handle incoming calls gracefully while docked. If you answer the phone without undocking, it will not default to speakerphone (like the palm pre would). If you DO turn on speakerphone, it switches back to the phone speaker, which may or may not be what you want.
Click to expand...
Click to collapse
Yes this gets me as well. It would be nice if the speaker phone went through the line out. I Have my dock hooked up to one of my laptops and from there pipe the sound into my headphones. I would like to be able to hit answer and use the microphone on the phone (in speaker phone mode) and listen through the piped audio of my headset. It is not a major problem but it is somewhat disappointing that there is not finer control over docked behavior
One thing I wanted to add (got mine today)...
You cannot place the phone in the dock while a case is on the phone.
I have the silicone case and thought I might be able to "carve" out the sides to make it work... but no go. Too thick.
It is not such a huge deal for the desktop dock, but I am concerned about the upcoming car dock. I don't really want to carry a "naked" phone.
Well I must say I am thoroughly disappointed with this dock. First thing I noticed, I'm listening to Pandora, I quit Pandora while it is on the dock and the phone is basically frozen for 30 seconds to a min. Not sure if that's common. But it does it every time on mine. Also, the audio quality is terrible out of the 3.5mm jack on the dock. I have my headphones there since I leave them connected at my work desk. It is drastically worse, quiet, tinny, no bass or mid. I don't want to have to connect my headphones every time I dock. All around this was a waste of 45 bucks.
Also to add it will backout fine to the clock screen, but not to the launcher screen.
Edit again, it is actually any app. If you back out to the launcher home screen not the clock the phone is in a perpetual state of locked up. Its not frozen but you cannot switch between screens ot do anything but go to the clock home screen.
I don't want to start an argument, but I often wonder why so many people use phone cases. You realize these phones are actually designed to be carried without a case right? They have engineers agonizing over every tenth of a mm in thickness, trying hundreds of different coatings to find the ones that look/feel good and (especially in the case of the nexus) are most resistant to scratching. Then people slap a big (often bulky and ugly) case on them and proceed to carry it around in their pocket or bag all the time where it wouldn't get damaged anyway.
I carried my touch cruise around for 2 years and sold it with barely a mark on it, and I even dropped it a couple times. My touch diamond 2 looks brand new after a good 6 months of hard use. The Nexus has a glass screen that can hardly be scratched if you try. Unless you're doing very different things with your phone, I don't think you need to worry much.
Seraph321 said:
I don't want to start an argument, but I often wonder why so many people use phone cases. You realize these phones are actually designed to be carried without a case right? They have engineers agonizing over every tenth of a mm in thickness, trying hundreds of different coatings to find the ones that look/feel good and (especially in the case of the nexus) are most resistant to scratching. Then people slap a big (often bulky and ugly) case on them and proceed to carry it around in their pocket or bag all the time where it wouldn't get damaged anyway.
I carried my touch cruise around for 2 years and sold it with barely a mark on it, and I even dropped it a couple times. My touch diamond 2 looks brand new after a good 6 months of hard use. The Nexus has a glass screen that can hardly be scratched if you try. Unless you're doing very different things with your phone, I don't think you need to worry much.
Click to expand...
Click to collapse
I think the bigger worry is dropping the device. They aren't designed to resist scratching/breaking from a significant fall onto pavement/concrete. If you drop it 4+ feet onto concrete you are going to see some damage most likely. A case that's designed to absorb and dissipate shock will help to reduce damage in these instances - the same with a decent screen protector. Now, nothing is going to prevent all damage in some of these scenarios, but for a few bucks to get a bit more protection for a $500+ device is worth it for some people.
With that being said the Nexus One seems much better suited to live without a case for scratch resistance on both the screen and the body of the phone - far better than some of HTC's previous outings with their plastic cases and resistive screens that seemed to scratch quite easily.
Now, I've had some phones fall onto the pavement and they incurred only cosmetic damage. Outside of cracking the glass screen I don't see the Nexus One faring any worse from a fall, but people don't like cosmetic damage either and the skins or thin TPU cases will aid in distributing force from impact and protect the device from scratches/dings for small impacts.
yeah, no doubt there are a few situations where damage could be avoided with a case, but I guess I think of them like those bras people put on the front of their cars. They used to be a lot more popular, then they kinda died out, even though it's certainly still very common for your front bumper to incur damage. I think people just decided it's not worth having the pretty car if you're covering it up all the time. The same goes for putting plastic on your furniture. I don't want to put up with a bulkier device from day 1 just so I can take off the case 3 years from now and see a mint but obsolete device hiding under it. To each their own, of course.
lowdaksport said:
Well I must say I am thoroughly disappointed with this dock. First thing I noticed, I'm listening to Pandora, I quit Pandora while it is on the dock and the phone is basically frozen for 30 seconds to a min. Not sure if that's common. But it does it every time on mine. Also, the audio quality is terrible out of the 3.5mm jack on the dock. I have my headphones there since I leave them connected at my work desk. It is drastically worse, quiet, tinny, no bass or mid. I don't want to have to connect my headphones every time I dock. All around this was a waste of 45 bucks.
Also to add it will backout fine to the clock screen, but not to the launcher screen.
Edit again, it is actually any app. If you back out to the launcher home screen not the clock the phone is in a perpetual state of locked up. Its not frozen but you cannot switch between screens ot do anything but go to the clock home screen.
Click to expand...
Click to collapse
Seraph or anyone else... are you having these problems as well? If this is widespread, I'll rethink getting this dock.
I am hoping it is just me so I can send it back for RMA.
Am I not supposed to be using my headphones on the jack on the dock? That was also my question.
Also you have to make sure not to bump your desk too hard or touch the phone because if it moves in the dock it loses its connection and turns bluetooth off and then your music starts playing through the phones speaker lol. I think overall this thing is no good. I may ebay mine
lowdaksport said:
Also you have to make sure not to bump your desk too hard or touch the phone because if it moves in the dock it loses its connection and turns bluetooth off and then your music starts playing through the phones speaker lol. I think overall this thing is no good. I may ebay mine
Click to expand...
Click to collapse
Something doesn't sound right there....I can literally rock my desk (probably not good for the legs >.>) and it doesn't disconnect - although I've got 2x 24" widescreen monitors that seem like they are getting ready to tip.
Lifting the device from the dock physically does disconnect the audio, but the music player pauses immediately to prevent the music from playing over the phone's speaker until I manually hit play again. Are you using the stock music player?
A quick lift in and out does not cause a disconnect for me, it takes a few seconds (~2 seconds) or being out of the dock to disconnect and pause the music (e.g if I lift it for 1s and then put it back down it doesn't disconect and continues playing audio through BT the entire time). The same if I rock it in the dock manually.
lowdaksport said:
Am I not supposed to be using my headphones on the jack on the dock? That was also my question.
Click to expand...
Click to collapse
I don't see any issues that would be caused by using headphones with it...they seem to work just fine.
Well mine initially pauses then a few seconds later pandora will start playing again. I am not sure about music in the android music application but with pandora thats my issue.i touched the home button or even i hold the phone down in the dock tight and adjust the volume and it disconnects.
I don't see any issues that would be caused by using headphones with it...they seem to work just fine.[/QUOTE]
Does the audio quality decrease on yours switching from headphone jack to the jack on the dock?
lowdaksport said:
Well mine initially pauses then a few seconds later pandora will start playing again. I am not sure about music in the android music application but with pandora thats my issue.i touched the home button or even i hold the phone down in the dock tight and adjust the volume and it disconnects.
Click to expand...
Click to collapse
Using slacker radio i do see that it doesn't pause when it disconnects - it does take a few seconds out of the dock still for me for the audio to disconnect, a quick jarring or lift/replace doesn't seem to cause it to disconnect - but then it does play music through the phone speakers. The stock audio player doesn't do this (it pauses until manually resumed).
lowdaksport said:
I don't see any issues that would be caused by using headphones with it...they seem to work just fine.
Click to expand...
Click to collapse
Does the audio quality decrease on yours switching from headphone jack to the jack on the dock?[/QUOTE]
There is definitely a drop out of lows using the Dock (using my 10 yr old Sennheiser HD 535) compared to the audio jack on the phone itself.
krohnjw said:
I think the bigger worry is dropping the device. They aren't designed to resist scratching/breaking from a significant fall onto pavement/concrete. If you drop it 4+ feet onto concrete you are going to see some damage most likely. A case that's designed to absorb and dissipate shock will help to reduce damage in these instances - the same with a decent screen protector. Now, nothing is going to prevent all damage in some of these scenarios, but for a few bucks to get a bit more protection for a $500+ device is worth it for some people.
With that being said the Nexus One seems much better suited to live without a case for scratch resistance on both the screen and the body of the phone - far better than some of HTC's previous outings with their plastic cases and resistive screens that seemed to scratch quite easily.
Now, I've had some phones fall onto the pavement and they incurred only cosmetic damage. Outside of cracking the glass screen I don't see the Nexus One faring any worse from a fall, but people don't like cosmetic damage either and the skins or thin TPU cases will aid in distributing force from impact and protect the device from scratches/dings for small impacts.
Click to expand...
Click to collapse
very well said. i would hate to drop my $570 dolla gadget without a case on it. at least with a case i have a 50/50 chance of it not getting damaged or less damaged as bad as it would without one.

Does it sound like your Camera lens (flash) is loose when shaking the phone?

it sounds like when shaking the phone something is loose around the area of the back camera and/or flash light.. hard to pinpoint exactly where the sound is coming from but it really sounds like it's coming from around the camera.. if you jiggle the phone in your hand you can clearly hear this sound like something inside the phone is banging around...
aliensquale said:
it sounds like when shaking the phone something is loose around the area of the back camera and/or flash light.. hard to pinpoint exactly where the sound is coming from but it really sounds like it's coming from around the camera.. if you jiggle the phone in your hand you can clearly hear this sound like something inside the phone is banging around...
Click to expand...
Click to collapse
yup this slight tapping noise from the top where the camera is located or in that area, how strange.... now you have set my OCD off! lol
Never noticed it before, but my guess would be SIM, SDCard, or battery moving around. They can't make the spaces exactly the same size as what goes into them due to manufacturing tolerances, so it could be that there is a little extra space for one of them that allows it to wiggle around some.
no it's not the sdcard, battery or sim card.. it sounds like something inside the camera area.. like by the lens or the camera flash is jiggling around inside..
hold your phone, shake it a little bit and see if you hear anything around that area..
does anybody else have this sound?
Jerks
Now I will never stop hearing that. I have to return the phone.
Mostly kidding, yeah, I hear it. Forget about it.
okay so it sounds like all of these phones make that noise huh?
I dropped my phone the other day in the sink (opps)... and after that is when I first noticied this sound.. so I don't know if it was like that from day one and I never noticied or if because I dropped it that caused it to start happening and then I was anal about the phone being okay after I dropped it thus that's when I noticied this sound..
you guys ever drop your phones? or you hear this from day one?
I havent dropped my phone and i can hear the sound.oh well not a big deal
Sent From My VooDood Charge
so I guess this is just how all of these Droid Charge's are brand new..
imnuts said:
Never noticed it before, but my guess would be SIM, SDCard, or battery moving around. They can't make the spaces exactly the same size as what goes into them due to manufacturing tolerances, so it could be that there is a little extra space for one of them that allows it to wiggle around some.
Click to expand...
Click to collapse
Mine does too. As far as tolerances goes, I was a machinest for 10yrs. I've made everything from hip/knee implants to car parts. If they wanted to make it fit better they could. I use to work with +/-0005. One human hair is about .005.
mechanical engineer here... I give my designs to machinists to make every day...
damn you have thick hair.. mine is only .002"
Hughes4123 said:
Mine does too. As far as tolerances goes, I was a machinest for 10yrs. I've made everything from hip/knee implants to car parts. If they wanted to make it fit better they could. I use to work with +/-0005. One human hair is about .005.
Click to expand...
Click to collapse
Hughes4123 said:
Mine does too. As far as tolerances goes, I was a machinest for 10yrs. I've made everything from hip/knee implants to car parts. If they wanted to make it fit better they could. I use to work with +/-0005. One human hair is about .005.
Click to expand...
Click to collapse
Well, while I agree with you about being able to make it better, you can't really compare machining tolerances to injection molding tolerances (which is how the bulk of this case was most likely made). There are a lot of factors that go into injection molding that you don't have to worry about with machining (draft angles for example).
Plus, they're making millions of these... the tolerances were probably created such that the probability of the parts not fitting together was reasonably low with respect to the price of each piece, so you can afford to scrap some units. Then there's the statistical variation from lot to lot, etc., etc., ad infinitum.
This is coming from experience in both areas. I'm a mechanical engineer who's designed both big honking machined metal parts and tiny intricate injection molded plastics.
In the end, they're only going to design and manufacture these parts as well as they need to. Sad truth.
true but regarding injection molding it's all how precise the mold is built... you build a mold right on the money, you get a part right on the money..
anyhow back on topic... I don't think it's the ejection molding, etc. that's making this noise.. it almost sounds like the camera lens or flash is lose or something inside the phone right behind the camera lens is moving around. I took the cover off and held the sd card, sim card, battery, etc. in place with my fingers, shook the phone and still hear this sound...
no big deal.. just a little annoying.. when you put the phone up to your ear to answer a call, etc. you can hear this rattling noise inside the phone..
I hear it too. I also hear a similar click, in the same area, when the phone boots up. no biggie though.
Sent from my SCH-I510 using XDA Premium App
aliensquale said:
mechanical engineer here... I give my designs to machinists to make every day...
damn you have thick hair.. mine is only .002"
Click to expand...
Click to collapse
Heads up, you're going bald!
aliensquale said:
it sounds like when shaking the phone something is loose around the area of the back camera and/or flash light.. hard to pinpoint exactly where the sound is coming from but it really sounds like it's coming from around the camera.. if you jiggle the phone in your hand you can clearly hear this sound like something inside the phone is banging around...
Click to expand...
Click to collapse
Its definitely the camera, once you activate the camera app the sound is gone if you trying wiggling it around again. Very strange.
droidxscott said:
Its definitely the camera, once you activate the camera app the sound is gone if you trying wiggling it around again. Very strange.
Click to expand...
Click to collapse
so it must be something to do with the auto focus?
Hear it also!
Sent from my ADR6300 using XDA Premium App
Could be an orientation sensor, I remember a phone in the past use to have a tiny rattle to it and thats what it was.
you are right!!!! the sound goes away when you activate the camera app.. infact when you activate the camera app and hold the phone steady you can hear a single click noise from the camera... must be something with the focus, etc.
droidxscott said:
Its definitely the camera, once you activate the camera app the sound is gone if you trying wiggling it around again. Very strange.
Click to expand...
Click to collapse
I hear it too in my brand new Charge. It works great, camera does too. I'm pretty sure it has to do with image stabilization, which is an option in our default camera app. Image stabilization in cameras typically mounts the image sensor on a little rig that can move around independently of the camera body, and has some means of stabilizing it (usually gyroscopes and/or servos). My guess is that Samsung somehow figured out how to make some compact system for providing image stabilization (maybe a magnetorheological fluid?) for such a tiny sensor. I can't really guess how it works, but it does seem to work quite well in producing crisp images.
The fact that the camera rattles slightly all the time except when you're using the camera app would certainly seem to confirm this.

[Q] Headphone/aux jack sad trombone

Looks like this is just not such a prominent issue (but may be related to the 'headphone jack buzz') but here it is - even when positively connected, movement of the headphone connector causes the signal to either crackle or the headphones icon to disappear completely, as if I had removed the headphones. I initially thought that perhaps the 3.5mm jack I was using was not seating deep enough into the phone, but after taking the top cover off to make sure that was not the case, it seems to happen anyway.
Previous to this phone, I had an HTC EVO 4G, in which case some of those phones had a similar problem. There was a fix however, where you could dig into the phone a little and find a small copper flap that needed to be bent so that the connection between it and the plug itself was much more secure. Does such a surgery exist for the One S? I searched here but nothing much came up, except for the buzz issue with would seem to be more of an HTC screwup with grounding than something to do with the connection.
FightingChance said:
Looks like this is just not such a prominent issue (but may be related to the 'headphone jack buzz') but here it is - even when positively connected, movement of the headphone connector causes the signal to either crackle or the headphones icon to disappear completely, as if I had removed the headphones. I initially thought that perhaps the 3.5mm jack I was using was not seating deep enough into the phone, but after taking the top cover off to make sure that was not the case, it seems to happen anyway.
Previous to this phone, I had an HTC EVO 4G, in which case some of those phones had a similar problem. There was a fix however, where you could dig into the phone a little and find a small copper flap that needed to be bent so that the connection between it and the plug itself was much more secure. Does such a surgery exist for the One S? I searched here but nothing much came up, except for the buzz issue with would seem to be more of an HTC screwup with grounding than something to do with the connection.
Click to expand...
Click to collapse
Very nice, allready thought only I had the problem :-x
Gonna send my phone to HTC soon anyway, lets see if they can fix it...
It burns me that stuff like this, which I would consider very important, never seems to come out in the 40 or so 'FIRST REVIEW's all over the web when the device is handed out to reviewers.
FightingChance said:
It burns me that stuff like this, which I would consider very important, never seems to come out in the 40 or so 'FIRST REVIEW's all over the web when the device is handed out to reviewers.
Click to expand...
Click to collapse
We'll, the phone has been out for months and this is the first I've heard of this. I've had problems with some super cheap headphones, but reasonably quality jacks always work. Don't extrapolate from small samples.
FightingChance said:
It burns me that stuff like this, which I would consider very important, never seems to come out in the 40 or so 'FIRST REVIEW's all over the web when the device is handed out to reviewers.
Click to expand...
Click to collapse
I'm pretty sure manufacturers try hard to cherry pick the best of the bunch when sending out review units. Look at reviews for the lg g2x. Look how that turned out when consumers finally got their hands on it
el_smurfo said:
We'll, the phone has been out for months and this is the first I've heard of this. I've had problems with some super cheap headphones, but reasonably quality jacks always work. Don't extrapolate from small samples.
Click to expand...
Click to collapse
You call Sennheiser-Headphones cheap ?
I tested 6 different ones and the problem persists on all of them

[Q] Dock developed fault in normal use - locking pin snapped off

Hi, I read with interest the posts about wobbly (back and forth) docks on the tf101.
My TF700T developed this also after just 1 month.
Aditionally and more seriously perhaps, I noticed it stopped docking securely. I examined both the dock and the tablet and eventually noticed the retaining pin (inside the hole) on the right side of the tablet seems to have broken off due to frequently docking and undocking the two.
Has anyone else seen this?
ive sent it back to Asus who are claiming customer induced damage. This make me very angry bcoz i looked after it like a baby. all i did was use it a lot both docked and undocked.it never left my house. I reckon its a design flaw and eventually all many more of you will notice this.
wailim_2002 said:
Hi, I read with interest the posts about wobbly (back and forth) docks on the tf101.
My Tf701 developed this also after just 1 month.
Aditionally and more seriously perhaps, I noticed it stopped docking securely. I examined both the dock and the tablet and eventually noticed the retaining pin (inside the hole) on the right side of the tablet seems to have broken off due to frequently docking and undocking the two.
Has anyone else seen this?
ive sent it back to Asus who are claiming customer induced damage. This make me very angry bcoz i looked after it like a baby. all i did was use it a lot both docked and undocked.it never left my house. I reckon its a design flaw and eventually all many more of you will notice this.
Click to expand...
Click to collapse
Hey, It happened to me too and this other guy. Go to page 2 of this section, and go to one with Broken lock .but seems like its only three of us til now.
There is no solution as is...I've tried to get a replacement parts (like iphone) but i had no luck.
No, it's not only the three of you. "Funnily", the locking pin snapped off on my dock yesterday. I haven't been this angry in years. As with most of the users with a dock, it hardly ever left the dock -- I think I have uncoupled it for at most 6 or 7 times, and as such, it's not even a question of docking it with force or gently...
The locking pin would seem to be unable to withstand keeping the tablet in place for such an extended period. I noticed that both locking pins have degraded considerably -- again, I hardly ever uncoupled the tablet from the dock, so it's 'slide damage'. This would qualify as a hardware design error in my opinion. What moron uses plastic clips on locking devices? That would need some nice metal engineering. This is not even close to the durability that I expect from a 700 euro device!
Once my blood pressure has gone down for a bit, I'll try and drop ASUS Netherlands a line and get my issue known. Then I'll see what their point of view is, and if it's "your own damn fault", I'll have to determine what to do: either proceed to professional help (a lawyer, to be more specific) or let it slide. I do not know what my route would be in this case -- I don't want to risk a stomach ulcer, but my lawyer does this for free (many Europeans have a lawyer plan so there is no financial impediment to asking support).
EDIT: I had secured the tablet to the dock with a few strips of heavy-duty doublesided tape to keep it from accidentally coming out of the dock. I cannot have the tablet's screen cracking from fall damage and ASUS having a stick to beat me with.
MartyHulskemper said:
No, it's not only the three of you. "Funnily", the locking pin snapped off on my dock yesterday. I haven't been this angry in years. As with most of the users with a dock, it hardly ever left the dock -- I think I have uncoupled it for at most 6 or 7 times, and as such, it's not even a question of docking it with force or gently...
The locking pin would seem to be unable to withstand keeping the tablet in place for such an extended period. I noticed that both locking pins have degraded considerably -- again, I hardly ever uncoupled the tablet from the dock, so it's 'slide damage'. This would qualify as a hardware design error in my opinion. What moron uses plastic clips on locking devices? That would need some nice metal engineering. This is not even close to the durability that I expect from a 700 euro device!
Once my blood pressure has gone down for a bit, I'll try and drop ASUS Netherlands a line and get my issue known. Then I'll see what their point of view is, and if it's "your own damn fault", I'll have to determine what to do: either proceed to professional help (a lawyer, to be more specific) or let it slide. I do not know what my route would be in this case -- I don't want to risk a stomach ulcer, but my lawyer does this for free (many Europeans have a lawyer plan so there is no financial impediment to asking support).
EDIT: I had secured the tablet to the dock with a few strips of heavy-duty doublesided tape to keep it from accidentally coming out of the dock. I cannot have the tablet's screen cracking from fall damage and ASUS having a stick to beat me with.
Click to expand...
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Hi, This is great news.... well erm... sorry for your trouble and all but it is good that the numbers who are experiencing/noticing this failure are going up as it lends weight to the design flaw theory. I agree 100% with you that the design does appear to be plastic clips inside the tablet and what I said in my RMA description is that if ASUS did not have an updated reinforced part, that I felt the unit was unfit for purpose and I did not want it back. I was prepared to give them 1 chance to repair it as this is the consumer law in Ireland but I was intending to test it thoroughly upon return. But now that they are trying to say I dropped it or something.... this is another story!
For me, I am still under 3 months and within the time scale to do a credit card charge back. I'd rather have them come after me if they feel they can stand over their design.
wailim_2002 said:
Hi, This is great news....
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Heh. Thanks for your considerate reply. I was one of the first TF700 owners in the world, so I'm far past any warranty period in which they have to prove it my fault instead of me proving it theirs. I'm still too pissed to take up the phone right now, but I will try and send an e-mail to start with somewhere in the next few days.

Flip camera slight play

I just recently gotten my Zenfone 6 and I've noticed that the flip-up camera has some play when touching it or placing it on a table. Every time it touches something it makes a very faint click sound. I'm wondering if this is normal or if only my smartphone has this issue.
Yeah, this is normal. The hinge moves a bit but it doesn't affect its durability. If you can stand this type of movement in a phone, you will kinda get used to it after a while.
I've noticed this as well, especially after I've had in a loose fitting pocket and it can swing around a bit while walking. There is a retract camera icon on the tool shade, tap this and it will tighten it up again.
Sent from my ASUS_I01WDX using Tapatalk
^^ What they said. It seems to be normal until Asus states it isn't. Seems to be fine and isn't causing any issues other than my own "Whatwasthat!?" whenever I hear some kind of noise from the phone when putting it down or anything.
I did just find out that dropping the phone outside in a parking lot and catching it about 3" from the ground can cause the camera to go from closed to slightly open. Assuming the inertia of my grabbing the phone during the fall snapped it open a bit. The phone gave me an alert saying I should not try to force the camera open, and clicking the retract camera icon put it back where it should be (flips like normal).
Glad to hear it isn't just mine. So far the only thing I would knock this phone for is that wiggle, that causes a rattle when vibrating, setting it down or a sharp tap on the screen. Otherwise couldn't be happier with the beast.
ASUS's employees told that having a lock or braking mechanism would decrease lifespan of a hinge and could eventually break. If they say that those movements are safer that tight positioning I can handle that.
aleksander002 said:
ASUS's employees told that having a lock or braking mechanism would decrease lifespan of a hinge and could eventually break. If they say that those movements are safer that tight positioning I can handle that.
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Yep same here, minor issue, however it is good to get it out there. I'm sure for some that would bother them more than say you or I.
On a side note, I was looking through the settings and saw the flip camera calibration, went ahead and calibrated it and it definitely seemed to tighten it up a bit atm.
According to some posts on reddit, using the calibration tool fixes/improves the problem.

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