Hoping someone can help. I have a Nexus 5 on the AT&T network. Been using it without issue since Halloween 2014. All of a sudden, the past couple of days, I'm having some issues with MMS messages. I started a new group message and only one person received it. I haven't been able to text pictures to people. And today I have been receiving notification stating "Can't download MMS - check your APN settings". I can send regular one on one text messages just fine and sometimes group messages do go through. Sometimes not. Pictures don't seem to be going through at all.
Nothing has changed on my phone and I definitely haven't touched the APN settings. I'm using the "phone" APN for AT&T with all of the correct settings founds online.
I had a friend who's using a 2014 Moto X Pure Edition send me his APN (also AT&T) and he has one called "nxtgenphone" but all of the other settings are identical to the "phone" APN. I've tried added a new APN for "nxtgenphone" but when I select it and then reboot, the phone goes back to the "phone" APN automatically.
Anyone know what could be going on? Is it an AT&T issue? My issue? Other? I'm not sure what to do or check at this point.
Again, everything has worked just fine for months. This is a recent issue the past couple of days.
Thanks!
Bronson
I had a similar issue with Net10. What fixed it for me was moving my active APN to be the first APN.
I just noticed I have the same problem. I am on AT&T with my N5 running 5.1(D) also, my APN it set to ATT Phone, and all settings are confirmed. googled the problem and the "google messenger" app seems to be buggy. It has been updated recently and I think its now more messed up than before...
If on LTE and WIFI I have mms problems
If on LTE, 3g or H only mms goes through!!!
If I use "hangouts" (which I hate becuase if you search for a contact, it puts your google+ contacts up 1st) things seem to work fine in all forms of connection LTE/WIFI/3G/H etc....
So till they fix the "Google Messenger" App, I am forced to use "Hangouts" as it is more reliable for now
I'm on AT&T & the last time I tried the "Google Messenger" App a couple of weeks ago, I had trouble with MMS. I run CM and just went back to the CM messanger, and it was fine. So it seems there is an issue with AT&T & the Google Messenger app that didn't exist before. I wonder if it is specific to the N5 or on other phones.
Well here's another funky thing to add... As stated above I have problems with sending and receiving mms with Google's messenger application at "home" but not with Google's hangout application at "home" where I first noticed the problem. Well while I was at "work" today about 15 miles away from home. I tried Google's messenger application and it worked!!!
So I am now thinking it has something to do with AT&T tower at my home location and Google's messenger application. Since Google's hangout works when I am "home" and away...
Now what???
Sent from my Nexus 5 using XDA Premium HD app
Another update to my dilemma, when at "home" and I turn my "WIFI" off and restart the phone. Things seem to work, as I look more and more into this problem I am having with sending and receiving mms on AT&T. I am starting to see a pattern that Google's Messenger application may have an issue where it is suppose to "Turn Off" Wifi use cellular data to send and receive the mms and then "Turn On" wifi after it is done with the mms process.... But this does not explain why things work while I am not away from my "Home" location!!!!
Getting to the root of my problem!!!! FIXED!!!!!!
I am starting to think that the MMS problem is not with AT&T and the google messenger app, or 5.1(D), or my APN setting!!!!
But with my wifi router at home!!!
After more reading up on this and also the fact that I have "No" problems sending or receiving MMS while "Away" from home using another WIFI source or with WIFI off. I was starting to think if the problem was "Caused" by my wifi router a linksys wrt54g running dd-wrt??? So what I did was to connect to a Public Wifi I have outside of my house and I was able to send and receive MMS without any problems!!!!
Just recently I had to change a setting on my router to allow my xbox360 to download some content.
That setting was to "Allow - UPnP service" I went back into the router, reversed my settings and rebooted the router, made sure my phone was connected to the "home" wifi and checked my IP address to see if it was connected to my ISP. Attemped to send a MMS and GUESS WHAT!!!! IT WENT TROUGH!!!!! for a short period of time then it stoped again... I went back into the routers setup page and also turned off the STATIC IP I set for the phone, no luck. Then I remembered I have OpenDNS and my router was using the OPENDNS DNS addresses. went to my opendns dashboard and looked at what was blocked by them and found that that MMS proxy site "proxy.mobile.att.net" was "Blocked" by openDNS. So I put that domain in the "Never Block" list and rebooted the router. So far I am able to send and recieve MMS again when I am on my Home network... This still does not explain again why "hangouts" works with all of setting I have chenged before coming to this conclusion. Unless Google Hangouts is not using the APN and uses some other form of traffic to the net???? Also Google's Messenger app is also using DATA via whatever WIFI connection. Thus is my OPENDNS was blocking the proxy it was not going through!!!!
I AM FIXED for now!!!!! :good::good::good::good::good::good::good::good::good::good::good::good::good::good::good::good::good:
So all of you who have problems with Google's Messenger APP sending and/or receiving MMS. Yes check to make sure your APN settings are correct. If your are on WIFI, disconnect WIFI attempt to send and receive a MMS. If it goes through when your WIFI Connection is off, but cannot if your connected to WIFI. Then go into your routers setup page and see if UPnP is "ON" or "OFF". When I turned my "UPnP to OFF" and make sure your phone is not assigned a static
IP.... If your using a OpenDNS filter/Blocker check to see if its not blocking the MMS Proxy!!! Lets hope this is it!!!!
Holy crap, thank you for this!! I've had this issue pop up over the last few days and couldn't for the life of me figure out what was wrong. It seems that un-blocking the proxy did the trick for me, too. I took it one step further, though, and whitelisted the whole att.net domain.
Oddly enough, I noticed that with the domain un-blocked, I could not resolve proxy.mobile.att.net on my desktop. So our phones must know to hand-off to the wireless network if that happens. But with the site "blocked," it WAS being resolved, which is probably what confused the heck out things.
Anyway .. thanks again. Yes, I hit the button.
Related
Apologies if this has already been asked/answered, but have spent the last two days looking for a solution..
When connected via USB I cannot establish an internet connection, unless I delete the T-Mobile proxy setting.
I've applied the regedit edit that's been mentioned as a solution, but this didn't work.
Is there anyway to use the pass through connection without having to delete the proxy everytime?
The main annoyance is that the phone won't sync with my exchange server whilst connected to the PC. I have mail set up to sync with exchange server and all other items syncing with my PC. My Hermes sync'ed with anything and everything.
Thanks
just leave the proxy out.
T-Mobile's proxy is a pain in the arse and causes all sorts of problems.
I deleted the proxy from my connection on t-mobile nearly three years ago and on every single device i have had since. never had a problem since.
If the proxy is there, it affects ALL internet connections, so when you plug it in to your PC, it is trying to go through a Proxy that you can only access over GPRS.
that's why proxies are a PITA and should be deleted permanently.
and no, it should not affect anyhting if you delete it. or not that i have noticed anyway.
Thanks will give it a go when I get home.
Seem to be able to access internet without the proxy, but forgot my usb cable so can't test pass though at work.. fingers crossed!
When I deleted the proxy I couldn't then send SMS texts...?
That's a completely random coincidence. The proxy has nothing to do with SMS whatsoever.
you can of course make sure that you are using GSM for SMS. start>settings>connections>advanced network>SMS
set it to GSM. if this is already set, then it has nothing to do with the proxy.
Says "Your text message cannot be sent" after I removed the proxy. SMS is set to GSM. Could it have altered any other relevant settings? Have put the proxy back now but it still refuses to send the message.
Any ideas?
no, wouldn't have changed anything else. The proxy has no bearing on SMS whatsoever.
Like i said, i reckon it is just a coincidence, otherwise turning the proxy back on would have fixed it.
If it is set to GSM already try the other three settings as well.
and a soft reset of course....
Have found a cable and tested - still no joy after deleting proxy.
Connecting to PC, and items syncing with host PC are fine. Mail syncing with Exchange server fails and can't access internet via pass through.
Browsing and syncing with the exchange server is fine when not connected to the PC.
Btw kempas - SMS works fine after deleting the proxy setting, as it should do.
Steve
on the handset:
start>settings>connections>wifi (NOT Wireless LAN)> network adapters
set the drop down box to Internet.
On the PC:
Open Activesync>File>Connection Settings
Set "This computer connects to" to the internet.
Dunno what it is in vista, i have avoided it like the plague....
I did a soft reset and tried again (a couple of time) with no luck, unable to send text message.
Went to settings, connections and run through the network provider setup wizard, let it reset the phone and tried again. Settings 'seemed' all the same but SMS now sent without issue.
Will try removing the proxy again later and testing with another SMS.
EDIT: removed the proxy and sent an SMS without issue this time... So was a "completely random coincidence" as rhedgehog said.
Still can't access You Tube via it's mobile client though, at least, it still says no videos...
All now appears to do what I expect after removing proxy and following rhedgehog's advice. Pass through now works Many thanks!
Also appeared that the t-mobile proxy blocks Windows live and messenger
stevecg said:
All now appears to do what I expect after removing proxy and following rhedgehog's advice. Pass through now works Many thanks!
Also appeared that the t-mobile proxy blocks Windows live and messenger
Click to expand...
Click to collapse
Are you on wnw+??
mrvanx said:
Are you on wnw+??
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Just Web N Walk I believe, not plus, so I guess messenger is a no no. Will bypassing their proxy end up with me being charged for data??
stevecg said:
Just Web N Walk I believe, not plus. Will bypassing their proxy to use messenger end up with me being charged for data??
Click to expand...
Click to collapse
No, but it is against the t&cs to use IM software when on basic web n walk. Tmobile block the ports for IM software anyways, it seems for new customers since several old customers managed to get through.....i never could though, so the proxy would make no difference if it is on or off.
I personally am on wnw+ which is TOTALLY worth it for using the HSPA when out with my laptop on location.
Cheers for that. Won't really need messenger to be honest - but the proxy setting interfering with the pass through was annoying.
kempas said:
Still can't access You Tube via it's mobile client though, at least, it still says no videos...
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Click to collapse
Log into My T-Mobile or call customer services and get the adult content filter turned off.
I think they blocked it to prevent kids blowing mummy and daddy's credit on watching videos.
Of course, Streaming is also against the T&C's of wnw standard, so it could be that this is why. I'm on wnw+ and had to turn off the filter to get it working.
Yep, that was it. Cheers for the reply...
so my phone has been fine ive used romeos and im now using proven
data was never an issue then today im having connection problems
i usually use the my isp connection but now when i try to connect i get the error saying it cant connect for an unknown reason
i switched to media net i can call i can text and i can send pic msgs weather in TF3d works IE works and opera works google maps works and even beejive IM works
but if i try to check email it says "cant connect with current settings" skyfire wont work and kinoma freeplay wont work
wifi works for everything
what could the problem be?!
i think i know why because i have a special employee plan that just got changed and somehow the settings may be altered?
still need a fix though
no one has an idea??
i have set media net default settings and even downloaded the restore and remove proxy cabs tried both and still no
someone anyone?
go to setting-connections, then under media net click on manage exisiting connections
now click on the proxy tab on the bottom, make sure the second box (this network uses a proxy server) is unchecked...
I had the same problem when I switched to Proven
Go to e-mail account options(Menu>Tools>Options)>Choose an account>Edit account setup>Go to that page where Advanced Server Settings tab(click on it)> Under network connection choose MEdia Net. That should fix your problem. Do the same for each of yours e-mail accounts.
lbhocky19 said:
i think i know why because i have a special employee plan that just got changed and somehow the settings may be altered?
still need a fix though
Click to expand...
Click to collapse
where do you work? im at att myself and ive had no problems with my employee plan....
the unchecking proxy made it work even though i had tried the cabs for disabling and enabling
i work at BBY i had been using the My ISP
but they just changed our plan to a cheaper one thats much better and i guess they disabled ISP from use
edskii said:
Go to e-mail account options(Menu>Tools>Options)>Choose an account>Edit account setup>Go to that page where Advanced Server Settings tab(click on it)> Under network connection choose MEdia Net. That should fix your problem. Do the same for each of yours e-mail accounts.
Click to expand...
Click to collapse
The only option I have is 'internet' (so I can't change it to Media Net. When I check my connection media net is the only connection I have though. Any ideas how to get that changed in my ActiveSync/Email settings?
use this cab..it adds a new connection named ATT GPRS which has a different dns..i have been using this since i found it and have never gone back because by utilizing these dns servers you get much better speedtest results and it seems to never have any connection problems..thing is you gootta use a tool like advanced config and go into connection settings in the program and disable medianet from being used as a connection because if both are active your device randomly chooses which to connect with so you gotta make sure medianet is no longer active..here is the cab
lbhocky19 said:
the unchecking proxy made it work even though i had tried the cabs for disabling and enabling
i work at BBY i had been using the My ISP
but they just changed our plan to a cheaper one thats much better and i guess they disabled ISP from use
Click to expand...
Click to collapse
i guess next time it hsppens make sure the feature is the correct one on your account. call your regional account executive to check it out.
it happens from time to time because when medianet is on for quite sometime, it can't authenticate the phone. Easy fix is just to just disconnect from medianet then try it again. You can do this by sliding to settings and clicking on "communications." After that, just turn off data connection and reconnect.
I am using a Samsung Focus S, version 7.10.7720.68 and whenever I am on cellular I cannot download apps, look up achievements on the xbox app, or use the search at all. When I am on WiFi, it works fine. Here's the catch; I am using it with a Str8 Tlk SIM card. I can browse the web fine, just not use apps that use the live services.
All the proxies for att.mvno resolve to:
Code:
Name: rds-proxy.mycingular.net
Address: 66.209.11.33
Aliases: proxy.mvno.tracfone.com
So I've tried just using the IP address, plus other MVNO proxies that I've located, but it doesn't matter since they all resolve to the same place.
I've reset the phone, I've removed the phone from my live account and I got it to work for 1 app, then it stopped working immediately after downloading it. I've tried a samsung focus and had the same results.
I don't know to look up the error logs to see what the problem is. I'm wondering if it's blocked in DNS somewhere on AT&T's side since it works fine on WiFi.
Any ideas where I should continue?
Not sure if you are still having this issue, but I just ran into a similar thing but with net10 on my Focus. I sent an email over the net10 support and they had to fix some data provisioning on their end. Once they fixed it, all live services worked.
One thing to note though - under the APN settings, I just put att.mvno for the name and left the proxy address and port blank. If I put in the proxy url/port, I couldnt get live services working. So try the the apn setting first, reboot your phone and see if it works. If it doesnt, you might need to send an email to Straight Talk to see if there is something wrong with the data settings for the sim.
I am having a problem with my gmail accounts not syncing.
(no market either)
I have a normal account ([email protected]). This account will receive email almost instantly and display a notification but only when connected to wifi. If I am connected to Network (3G/4G) it will not receive my email automatically. The "sync logo" that typically spins to indicate that item is currently syncing is there but new mail will not come through and sent mail will say "sending" all day without sending a thing. Like it is perpetually stuck. On both devices this is happening in the same manner no matter what ics rom I use. Both sync fine on gb based roms though. Does anyone have any insight to this issue ?
I have tried rebooting, disabling sync, re-enabling sync, clearing Gmail cache and data. Nothing is working so it seems that this is either a software bug with gmail/ICS or a server bug.
Let me know if you need more information.
Operating system: Android ICS 4.0.3/4.0.4
Phones: Vibrant 3G and LG G2x (both are having the same issue)
Network: Simple Mobile (yes APNs are correct, have checked and tried all known settings.)
I'm not experiencing this one myself but the first thing I would check on my phone would be firewalls. I can set each applications permissions to work with just wifi, or just wireless, both, or completely lock it down.
Just a thought, hope you find the problem.
you need to check your APN settings be advise you must not delete the t-mobile apn google apn settings for your carrier
Try wiping dalvik, wipe cache, reinstall gapps and fix permissions. This occasionally happens to me, but that always fixes it for me
Be sure that your are NOT navigating through a wap proxy. In that case, the push mail feature of gmail won't be able to reach you.
Usually your mobile network provider will give you a bunch of APNs (WAP, MMS, WEB/Internet/Streaming).
Be sure you have the internet one and set it as default! That will solve the issue.
Thanks but I have sold my g2x and vibrant. ICS works great now. Btw what is supl in apn?
Sent from my SAMSUNG-SGH-I777 using XDA App
tureland said:
Be sure that your are NOT navigating through a wap proxy. In that case, the push mail feature of gmail won't be able to reach you.
Usually your mobile network provider will give you a bunch of APNs (WAP, MMS, WEB/Internet/Streaming).
Be sure you have the internet one and set it as default! That will solve the issue.
Click to expand...
Click to collapse
This was my problem too. Thanks tureland!
tureland said:
Be sure that your are NOT navigating through a wap proxy. In that case, the push mail feature of gmail won't be able to reach you.
Usually your mobile network provider will give you a bunch of APNs (WAP, MMS, WEB/Internet/Streaming).
Be sure you have the internet one and set it as default! That will solve the issue.
Click to expand...
Click to collapse
Thanks heaps.
I had this problem. The default was set to WAP, I changed it to Internet.
N5 4.4.2. Straight Talk
It seems to be doing this the last couple of weeks. I get emails/hangout/email notifications fine on wifi, go to data, I can still use internet, but have to manually refresh email and hangouts to get new messages to appear. If I step back into wifi then everything starts working normally again.
Any ideas?
ArXane said:
N5 4.4.2. Straight Talk
It seems to be doing this the last couple of weeks. I get emails/hangout/email notifications fine on wifi, go to data, I can still use internet, but have to manually refresh email and hangouts to get new messages to appear. If I step back into wifi then everything starts working normally again.
Any ideas?
Click to expand...
Click to collapse
In general your phone will update the server again to it's new IP to PUSH to. When you are on WIFI you are on your network and attached to whatever IP your ISP leases you. When you are on 3G/LTE or whatever your phone is getting a leased IP address from the carrier so the server will need to connect to your phone different. Since the server only updates once the client connects it wont know till the "heartbeat" is sent again or you manually refresh.
By default the heartbeat slows down after some time if it hasn't gotten any new messages in a while. So it may start off at 30 seconds then slowly drops down to 10mins (think this depends on the server). Once a new message comes in, the server pings your phone and tells it to connect for a new message and then your phone downloads and starts over the heartbeat again.
When you change IP addresses by going from WIFI to LTE it should update the server but maybe there is a bug or something that it's not working correctly. I haven't tested this scenario on my device so i can't be sure but that's how it's supposed to work.