No internet using USB to PC - Touch Pro, Fuze General

Apologies if this has already been asked/answered, but have spent the last two days looking for a solution..
When connected via USB I cannot establish an internet connection, unless I delete the T-Mobile proxy setting.
I've applied the regedit edit that's been mentioned as a solution, but this didn't work.
Is there anyway to use the pass through connection without having to delete the proxy everytime?
The main annoyance is that the phone won't sync with my exchange server whilst connected to the PC. I have mail set up to sync with exchange server and all other items syncing with my PC. My Hermes sync'ed with anything and everything.
Thanks

just leave the proxy out.
T-Mobile's proxy is a pain in the arse and causes all sorts of problems.
I deleted the proxy from my connection on t-mobile nearly three years ago and on every single device i have had since. never had a problem since.
If the proxy is there, it affects ALL internet connections, so when you plug it in to your PC, it is trying to go through a Proxy that you can only access over GPRS.
that's why proxies are a PITA and should be deleted permanently.
and no, it should not affect anyhting if you delete it. or not that i have noticed anyway.

Thanks will give it a go when I get home.
Seem to be able to access internet without the proxy, but forgot my usb cable so can't test pass though at work.. fingers crossed!

When I deleted the proxy I couldn't then send SMS texts...?

That's a completely random coincidence. The proxy has nothing to do with SMS whatsoever.
you can of course make sure that you are using GSM for SMS. start>settings>connections>advanced network>SMS
set it to GSM. if this is already set, then it has nothing to do with the proxy.

Says "Your text message cannot be sent" after I removed the proxy. SMS is set to GSM. Could it have altered any other relevant settings? Have put the proxy back now but it still refuses to send the message.
Any ideas?

no, wouldn't have changed anything else. The proxy has no bearing on SMS whatsoever.
Like i said, i reckon it is just a coincidence, otherwise turning the proxy back on would have fixed it.
If it is set to GSM already try the other three settings as well.
and a soft reset of course....

Have found a cable and tested - still no joy after deleting proxy.
Connecting to PC, and items syncing with host PC are fine. Mail syncing with Exchange server fails and can't access internet via pass through.
Browsing and syncing with the exchange server is fine when not connected to the PC.
Btw kempas - SMS works fine after deleting the proxy setting, as it should do.
Steve

on the handset:
start>settings>connections>wifi (NOT Wireless LAN)> network adapters
set the drop down box to Internet.
On the PC:
Open Activesync>File>Connection Settings
Set "This computer connects to" to the internet.
Dunno what it is in vista, i have avoided it like the plague....

I did a soft reset and tried again (a couple of time) with no luck, unable to send text message.
Went to settings, connections and run through the network provider setup wizard, let it reset the phone and tried again. Settings 'seemed' all the same but SMS now sent without issue.
Will try removing the proxy again later and testing with another SMS.
EDIT: removed the proxy and sent an SMS without issue this time... So was a "completely random coincidence" as rhedgehog said.
Still can't access You Tube via it's mobile client though, at least, it still says no videos...

All now appears to do what I expect after removing proxy and following rhedgehog's advice. Pass through now works Many thanks!
Also appeared that the t-mobile proxy blocks Windows live and messenger

stevecg said:
All now appears to do what I expect after removing proxy and following rhedgehog's advice. Pass through now works Many thanks!
Also appeared that the t-mobile proxy blocks Windows live and messenger
Click to expand...
Click to collapse
Are you on wnw+??

mrvanx said:
Are you on wnw+??
Click to expand...
Click to collapse
Just Web N Walk I believe, not plus, so I guess messenger is a no no. Will bypassing their proxy end up with me being charged for data??

stevecg said:
Just Web N Walk I believe, not plus. Will bypassing their proxy to use messenger end up with me being charged for data??
Click to expand...
Click to collapse
No, but it is against the t&cs to use IM software when on basic web n walk. Tmobile block the ports for IM software anyways, it seems for new customers since several old customers managed to get through.....i never could though, so the proxy would make no difference if it is on or off.
I personally am on wnw+ which is TOTALLY worth it for using the HSPA when out with my laptop on location.

Cheers for that. Won't really need messenger to be honest - but the proxy setting interfering with the pass through was annoying.

kempas said:
Still can't access You Tube via it's mobile client though, at least, it still says no videos...
Click to expand...
Click to collapse
Log into My T-Mobile or call customer services and get the adult content filter turned off.
I think they blocked it to prevent kids blowing mummy and daddy's credit on watching videos.
Of course, Streaming is also against the T&C's of wnw standard, so it could be that this is why. I'm on wnw+ and had to turn off the filter to get it working.

Yep, that was it. Cheers for the reply...

Related

att data problems?

so my phone has been fine ive used romeos and im now using proven
data was never an issue then today im having connection problems
i usually use the my isp connection but now when i try to connect i get the error saying it cant connect for an unknown reason
i switched to media net i can call i can text and i can send pic msgs weather in TF3d works IE works and opera works google maps works and even beejive IM works
but if i try to check email it says "cant connect with current settings" skyfire wont work and kinoma freeplay wont work
wifi works for everything
what could the problem be?!
i think i know why because i have a special employee plan that just got changed and somehow the settings may be altered?
still need a fix though
no one has an idea??
i have set media net default settings and even downloaded the restore and remove proxy cabs tried both and still no
someone anyone?
go to setting-connections, then under media net click on manage exisiting connections
now click on the proxy tab on the bottom, make sure the second box (this network uses a proxy server) is unchecked...
I had the same problem when I switched to Proven
Go to e-mail account options(Menu>Tools>Options)>Choose an account>Edit account setup>Go to that page where Advanced Server Settings tab(click on it)> Under network connection choose MEdia Net. That should fix your problem. Do the same for each of yours e-mail accounts.
lbhocky19 said:
i think i know why because i have a special employee plan that just got changed and somehow the settings may be altered?
still need a fix though
Click to expand...
Click to collapse
where do you work? im at att myself and ive had no problems with my employee plan....
the unchecking proxy made it work even though i had tried the cabs for disabling and enabling
i work at BBY i had been using the My ISP
but they just changed our plan to a cheaper one thats much better and i guess they disabled ISP from use
edskii said:
Go to e-mail account options(Menu>Tools>Options)>Choose an account>Edit account setup>Go to that page where Advanced Server Settings tab(click on it)> Under network connection choose MEdia Net. That should fix your problem. Do the same for each of yours e-mail accounts.
Click to expand...
Click to collapse
The only option I have is 'internet' (so I can't change it to Media Net. When I check my connection media net is the only connection I have though. Any ideas how to get that changed in my ActiveSync/Email settings?
use this cab..it adds a new connection named ATT GPRS which has a different dns..i have been using this since i found it and have never gone back because by utilizing these dns servers you get much better speedtest results and it seems to never have any connection problems..thing is you gootta use a tool like advanced config and go into connection settings in the program and disable medianet from being used as a connection because if both are active your device randomly chooses which to connect with so you gotta make sure medianet is no longer active..here is the cab
lbhocky19 said:
the unchecking proxy made it work even though i had tried the cabs for disabling and enabling
i work at BBY i had been using the My ISP
but they just changed our plan to a cheaper one thats much better and i guess they disabled ISP from use
Click to expand...
Click to collapse
i guess next time it hsppens make sure the feature is the correct one on your account. call your regional account executive to check it out.
it happens from time to time because when medianet is on for quite sometime, it can't authenticate the phone. Easy fix is just to just disconnect from medianet then try it again. You can do this by sliding to settings and clicking on "communications." After that, just turn off data connection and reconnect.

Email and EDGE

For some reason my email doesnt work with edge, only wifi. when i try to send/recieve my email without wifi it says "cannot connect with current connection settings. I tried searching and found nothing. Anyone have any ideas. Oh I have a fuze by the way
Email via Operator..
FUZEinMYpants said:
For some reason my email doesnt work with edge, only wifi. when i try to send/recieve my email without wifi it says "cannot connect with current connection settings. I tried searching and found nothing. Anyone have any ideas. Oh I have a fuze by the way
Click to expand...
Click to collapse
Do you need to download this?
http://www.microsoft.com/downloads/details...amp;tm#filelist
FUZEinMYpants said:
For some reason my email doesnt work with edge, only wifi. when i try to send/recieve my email without wifi it says "cannot connect with current connection settings. I tried searching and found nothing. Anyone have any ideas. Oh I have a fuze by the way
Click to expand...
Click to collapse
have u correct settings? try use built in setting configurator then restart.
i have the same issue. but i think it is normal becuase i dont think you can download email from edge, only 3g.
tengtou said:
i have the same issue. but i think it is normal becuase i dont think you can download email from edge, only 3g.
Click to expand...
Click to collapse
Thats not true because I have a at&t fuze and download email on edge all the time.
server?
FUZEinMYpants said:
For some reason my email doesnt work with edge, only wifi. when i try to send/recieve my email without wifi it says "cannot connect with current connection settings. I tried searching and found nothing. Anyone have any ideas. Oh I have a fuze by the way
Click to expand...
Click to collapse
FUZEinMYpants,
Are you using a large outfit like gmail or something like your company email? If the latter, does it only work on wifi when you are on your company's wifi network or Starbucks' wifis as well?
The reason I'm asking is that depending on the email servers (there are two, one for sending, the other for receiving mostly) you may only be able to interact with them if your coming from an IP address that falls within the range of whatever the administrator set. I for example could not send email when I went down to Florida because AT&T gave me a too different IP address than what I get in New York so I had to ssh into my email server and modify the range.
Your admin may only allow email to be relayed out and/or read if you're on the LAN which in this case, in your office or college on their wifi network connected to the local area network to which the mail servers are connected.
If that's not it then we may have a connectivity problem with your settings. Maybe a bad proxy configuration, your email server doesn't like wap.cingular which is behind a nat, maybe your email server requires a type of encryption you're either not specifying or is not supported by Pocket Outlook, maybe they're using imap and not pop and you're mixing that up, maybe they don't have encryption but they used funky ports for the vanilla protocols -- I'm going to stop typing until you tell me what the story is with your email setup.
In the meantime, to hold yourself over with the phone and without wifi, consider getting your mail through a webmail thing your server may run (I run roundcube) using Opera or PIE, depending on the webmail interface.
Doug
d0ugie said:
FUZEinMYpants,
Are you using a large outfit like gmail or something like your company email? If the latter, does it only work on wifi when you are on your company's wifi network or Starbucks' wifis as well?
The reason I'm asking is that depending on the email servers (there are two, one for sending, the other for receiving mostly) you may only be able to interact with them if your coming from an IP address that falls within the range of whatever the administrator set. I for example could not send email when I went down to Florida because AT&T gave me a too different IP address than what I get in New York so I had to ssh into my email server and modify the range.
Your admin may only allow email to be relayed out and/or read if you're on the LAN which in this case, in your office or college on their wifi network connected to the local area network to which the mail servers are connected.
If that's not it then we may have a connectivity problem with your settings. Maybe a bad proxy configuration, your email server doesn't like wap.cingular which is behind a nat, maybe your email server requires a type of encryption you're either not specifying or is not supported by Pocket Outlook, maybe they're using imap and not pop and you're mixing that up, maybe they don't have encryption but they used funky ports for the vanilla protocols -- I'm going to stop typing until you tell me what the story is with your email setup.
In the meantime, to hold yourself over with the phone and without wifi, consider getting your mail through a webmail thing your server may run (I run roundcube) using Opera or PIE, depending on the webmail interface.
Doug
Click to expand...
Click to collapse
Its yahoo mail. My company email which is an outlook exchange server works fine on wifi or edge.
FUZEinMYpants said:
For some reason my email doesnt work with edge, only wifi. when i try to send/recieve my email without wifi it says "cannot connect with current connection settings. I tried searching and found nothing. Anyone have any ideas. Oh I have a fuze by the way
Click to expand...
Click to collapse
Check the setting in your email settings under advanced server settings and make sure that it says Netowrk conncetion media net or att isp. I have seen it default to Work and that locks it into Wifi. I send and recieve email everyday on EDGE since I do not have 3g within 40 miles of here.
Dane Austin said:
Check the setting in your email settings under advanced server settings and make sure that it says Netowrk conncetion media net or att isp. I have seen it default to Work and that locks it into Wifi. I send and recieve email everyday on EDGE since I do not have 3g within 40 miles of here.
Click to expand...
Click to collapse
I checked this its set to media net

Fuze - VPN to Compnay Network - Remote Desktop Works, Intranet browsing does not

I have the AT&T Fuze with the stock ROM. I purchased it the first day it came out. I think this was 11/11/2008. I have the PDA Personal plan for unlimited data. I have things set up so that my contacts and email synch with our Exchange server. I can remote desktop from my Fuze using the data network to any machine that I can remote to from my computer, so from that, I am thinking VPN must be configured correctly. On one of these machines that I connect to, I have IIS running and put a very simple web page on it (no script, nothing IE specific). From my work computer, it loads fine. I can remote desktop from my Fuze to any machine on the network and launch IE and load it. But, I can't load it directly from my Fuze in either Opera or IE. It does initiate the VPN connection. But, then I get the error HTTP gateway timed out. I'm really not interested in viewing the page that I created. We use Perforce, which is source control system. It has a jobs portion, which we use to track bugs. There is a web interface to the jobs, which is on the intranet, not internet. I don't have rights to remote to the Perforce server, and that is why I initially tried putting a simple page on a machine that i am an admin on. I want to be able to click on a link in my email and have it load the bug in Opera. If I am home and turn on WiFi, and disable the data network, this works fine. This bypasses AT&T's machines, which makes me think there is something that AT&T is blocking. And if they are, then maybe it is the AT&T bloat this is telling them what it is. Our IT guy has verified that I am successfully VPNing in. He is seing the mycingular.net in the firewall.
My boss has the same phone, but purchased more recently, and his is working fine for this. He has flashed the new AT&T test ROM, and done the thing that keeps the AT&T bloat from getting installed.
The fact that remote desktop works, but browsing a webpage on the same machine does not, makes me think there is more to this than just network settings.
If anyone has the anwer to this, please share. If I find the answer, I will post it is well. I have extensively searched the forum for the answer to this, and have not found anything that worked. If I have missed something, I appologize.
Sort of works now, still have an issue
After going to the proxy tab, and checking that This network connects to the Internet and checking the check box that this network uses a porcy server to connect to the internet. Then specify the server. Then go to Advanced and change the HTTP port to 8080 instead of just 80. I also put the user id, password and Domain in on the proxy for HTTP.
But I get prompted for a user id and password from the proxy erveer. I have entered it and clicked the checkbox to save it. It does not display the same info that I entered the next time and it does not display what was entered on the HTTP proxy page. It is a drop down, and I can select the correct one. It's just annoying to need to. I'd like to clear this cache.
Also, to initially get it working I had to disable HSDPA and HSUPA, restart. Then reenable it. I have the registry on my Fuze which give me the menu option on the Advanced network tab to do this.
Figured out how to clear the cache issue - still prompts
The cache was a setting in Opera for passwords.
It still asks for the password. At least it is prefilled with the correct info, since I now only have the one entry, so it is just 1 click, but I should not need to do this step.
Any one know what I need to do to fix this.
If I try to load it in IE, it just tries but never succeeds and never asks for a password, just says Opening.
Connections
Why should I need to set this to connect to the Internet, and use the ISA server? I would think if it needs to connect to the internet, it should be able to just use the Media Net
My Media Net Settings are
Modem -
Name - Modem
Media Net - wap.cingular
Advanced shows the modem in the drop down list as Cellular Line (GPRS, 3G)
The drop down is disabled
Next
Access Point Nam - wap.cingular
Next
User name - [email protected]
don't know what the password is. I've never changed it.
Domain is blank
Next
TPC/IP
Use server - assigned IP address is selected
Use software compression and use IP header compression are checked.
Use slip is not checked and the checkbox is disabled
Servers
Use Servr Assigned addresses is selected
So DN,Alt DNS, WINS, and ALT WINS are disabled.
Proxy Settings
This network connects to the internet
This networks uses a proxy server to connect to the internet is not checked.
More info and additional question
Navigating to some intranet sites does not prompt me for the isa server.
such as http://machine/virtdir/Default.aspx
seems to work without being prompted
but
http://perforcemachine:8080/@md=d&cd=//&[email protected]//?ac=107&mx=25
prompts me for the password.
Also, in order to get either of these links to work, I need to have in my exceptions:
*.companyname.com/*
Where companyname is the actual companyname.
This is annoying because it makes it connect to the VPN when synching with the exchange server. Before I want on the quest to get these links to intranet sites to work, I synched with the exchange server without connecting to the VPN.
I've tried putting in isa.companyname.com in the exceptions, but that doesn't work.
Is there a way to do *.companyname.com/* except mail.companyname.com?
I suspect all of this is in the registry somewhere.

Sudden Network connection problem

Suddenly, I cannot to access functions that require connection to a network.
For example, Bing will not update categories or collections.
Windows update will not connect to the network.
It suggested I check my time and date? ...which are correct.
I can access internet, send and receive email and sms, check and update weather.
Just many things that require network connections do not work.
I'm not sure when this started. I don't remember changing any network settings.
I use T-Mobile in USA
Any ideas what i am missing?
Joe_PDA said:
Suddenly, I cannot to access functions that require connection to a network.
For example, Bing will not update categories or collections.
Windows update will not connect to the network.
It suggested I check my time and date? ...which are correct.
I can access internet, send and receive email and sms, check and update weather.
Just many things that require network connections do not work.
I'm not sure when this started. I don't remember changing any network settings.
I use T-Mobile in USA
Any ideas what i am missing?
Click to expand...
Click to collapse
Are you using a proxy?
Are you on the t-zones package? Maybe they are now blocking https (or SSL)?
DJG,
Good questions. When I first got my TP and put sim in, it did automatic setup to T-Mobile settings. I am on unlimited data plan. When checking settings recently, I noticed the APN was set to the WAP.voicestream.com, instead of internet2.voicestream.com. I changed that. I also noticed that This network uses a proxy server was checked, with no proxy name in the box. I tried checking then unchecking this and using it. No difference. Then I tried checking it and adding getmorespeed.voicestream.com. It seems like web browsing is a bit faster (maybe), but this didn't fix the other network access problems.
Could this be a T-Mobile problem, or a problem with my account at T-Mobile?
Do they need to reset anything?

Can company group policy deliver poison pill to WinMo 6.5 devices via ActiveSync?

Our company changed its policy and one can only connect company paid for Crackberries to our Exchange servers. We came in last week to find we all had new login IDs and users on our laptops. That said I had to try it anyways with my HTC AT&T Tilt 2 to connect to MS Outlook to repopulate my contacts and calendar.
Here is what I found: I can establish a partnership between my WinMo 6.5 phone and laptop and sync my contacts and calendar, but after I disconnect my phone my 3G data connection via AT&T's MediaNet connection is broken. Even if I reboot or reset my phone I cannot establish a data connection. The 3G icon is there, but you get the error message that it cannot connect anytime the phone attempts to send/receive data. Better yet, after 3-5 hours the phone even then loses its ability to connect to a phone network! To fix the phone I have to restore from a backup I made before establishing the new partnership (thank god for SPB Backup!). I've reproduced this test case 4 times now and have narrowed it specifically to establishing the partnership with the laptop and doing a sync with the local contacts and calendar entries in MS Outlook.
Questions:
1) How does ActiveSync deliver a poison pill that disables my data connection? How does this manifest itself hours later in to turning the phone in to a brick?
2) Is there something I can do to block this from occurring on my device if I still wish to connect to my work laptop via the USB cable. I know I can delete the partnership, but hell, I'd still love to at least sync my contacts and calendar...
Thanks,
-Mark
mark.lawler said:
Our company changed its policy and one can only connect company paid for Crackberries to our Exchange servers. We came in last week to find we all had new login IDs and users on our laptops. That said I had to try it anyways with my HTC AT&T Tilt 2 to connect to MS Outlook to repopulate my contacts and calendar.
Here is what I found: I can establish a partnership between my WinMo 6.5 phone and laptop and sync my contacts and calendar, but after I disconnect my phone my 3G data connection via AT&T's MediaNet connection is broken. Even if I reboot or reset my phone I cannot establish a data connection. The 3G icon is there, but you get the error message that it cannot connect anytime the phone attempts to send/receive data. Better yet, after 3-5 hours the phone even then loses its ability to connect to a phone network! To fix the phone I have to restore from a backup I made before establishing the new partnership (thank god for SPB Backup!). I've reproduced this test case 4 times now and have narrowed it specifically to establishing the partnership with the laptop and doing a sync with the local contacts and calendar entries in MS Outlook.
Questions:
1) How does ActiveSync deliver a poison pill that disables my data connection? How does this manifest itself hours later in to turning the phone in to a brick?
2) Is there something I can do to block this from occurring on my device if I still wish to connect to my work laptop via the USB cable. I know I can delete the partnership, but hell, I'd still love to at least sync my contacts and calendar...
Thanks,
-Mark
Click to expand...
Click to collapse
It isn't a "poison pill". What happened is that your connection settings from your computer were carried over to the phone (especially proxy settings if you have them). This happened to me at work as well. The internet on my device stopped working suddenly, and after playing with the device a bit, I realized that the proxy settings of my 3G connection were the exact same ones that I had in my laptop. Simply check the connection settings and make sure that they are still what they should be.
Good luck!
Thanks, but...
Many thanks. However, MediaNet is the AT&T 3G preconfigured network and any options to edit the connection settings are disabled, perhaps to prevent the non-technical from breaking their connection. I have tried the built-in "remove proxy" / "restore default proxy" icons, but neither of those appeared to work. Perhaps I'm missing where I can do this for the pre-configured MediaNet connection?
Thanks,
-Mark
mark.lawler said:
Many thanks. However, MediaNet is the AT&T 3G preconfigured network and any options to edit the connection settings are disabled, perhaps to prevent the non-technical from breaking their connection. I have tried the built-in "remove proxy" / "restore default proxy" icons, but neither of those appeared to work. Perhaps I'm missing where I can do this for the pre-configured MediaNet connection?
Thanks,
-Mark
Click to expand...
Click to collapse
I hate to say this, but then you may have to hard reset your device. Backup your stuff with something like PIM Backup to ensure that you won't have to use Exchange Server again... I still it might have messed up your settings and as a consequence, now you cannot get connected (nor fix the settings). I would love to know how in the world at&t managed to block WM basic settings

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