Sudden Network connection problem - Touch Pro, Fuze General

Suddenly, I cannot to access functions that require connection to a network.
For example, Bing will not update categories or collections.
Windows update will not connect to the network.
It suggested I check my time and date? ...which are correct.
I can access internet, send and receive email and sms, check and update weather.
Just many things that require network connections do not work.
I'm not sure when this started. I don't remember changing any network settings.
I use T-Mobile in USA
Any ideas what i am missing?

Joe_PDA said:
Suddenly, I cannot to access functions that require connection to a network.
For example, Bing will not update categories or collections.
Windows update will not connect to the network.
It suggested I check my time and date? ...which are correct.
I can access internet, send and receive email and sms, check and update weather.
Just many things that require network connections do not work.
I'm not sure when this started. I don't remember changing any network settings.
I use T-Mobile in USA
Any ideas what i am missing?
Click to expand...
Click to collapse
Are you using a proxy?
Are you on the t-zones package? Maybe they are now blocking https (or SSL)?

DJG,
Good questions. When I first got my TP and put sim in, it did automatic setup to T-Mobile settings. I am on unlimited data plan. When checking settings recently, I noticed the APN was set to the WAP.voicestream.com, instead of internet2.voicestream.com. I changed that. I also noticed that This network uses a proxy server was checked, with no proxy name in the box. I tried checking then unchecking this and using it. No difference. Then I tried checking it and adding getmorespeed.voicestream.com. It seems like web browsing is a bit faster (maybe), but this didn't fix the other network access problems.
Could this be a T-Mobile problem, or a problem with my account at T-Mobile?
Do they need to reset anything?

Related

No internet using USB to PC

Apologies if this has already been asked/answered, but have spent the last two days looking for a solution..
When connected via USB I cannot establish an internet connection, unless I delete the T-Mobile proxy setting.
I've applied the regedit edit that's been mentioned as a solution, but this didn't work.
Is there anyway to use the pass through connection without having to delete the proxy everytime?
The main annoyance is that the phone won't sync with my exchange server whilst connected to the PC. I have mail set up to sync with exchange server and all other items syncing with my PC. My Hermes sync'ed with anything and everything.
Thanks
just leave the proxy out.
T-Mobile's proxy is a pain in the arse and causes all sorts of problems.
I deleted the proxy from my connection on t-mobile nearly three years ago and on every single device i have had since. never had a problem since.
If the proxy is there, it affects ALL internet connections, so when you plug it in to your PC, it is trying to go through a Proxy that you can only access over GPRS.
that's why proxies are a PITA and should be deleted permanently.
and no, it should not affect anyhting if you delete it. or not that i have noticed anyway.
Thanks will give it a go when I get home.
Seem to be able to access internet without the proxy, but forgot my usb cable so can't test pass though at work.. fingers crossed!
When I deleted the proxy I couldn't then send SMS texts...?
That's a completely random coincidence. The proxy has nothing to do with SMS whatsoever.
you can of course make sure that you are using GSM for SMS. start>settings>connections>advanced network>SMS
set it to GSM. if this is already set, then it has nothing to do with the proxy.
Says "Your text message cannot be sent" after I removed the proxy. SMS is set to GSM. Could it have altered any other relevant settings? Have put the proxy back now but it still refuses to send the message.
Any ideas?
no, wouldn't have changed anything else. The proxy has no bearing on SMS whatsoever.
Like i said, i reckon it is just a coincidence, otherwise turning the proxy back on would have fixed it.
If it is set to GSM already try the other three settings as well.
and a soft reset of course....
Have found a cable and tested - still no joy after deleting proxy.
Connecting to PC, and items syncing with host PC are fine. Mail syncing with Exchange server fails and can't access internet via pass through.
Browsing and syncing with the exchange server is fine when not connected to the PC.
Btw kempas - SMS works fine after deleting the proxy setting, as it should do.
Steve
on the handset:
start>settings>connections>wifi (NOT Wireless LAN)> network adapters
set the drop down box to Internet.
On the PC:
Open Activesync>File>Connection Settings
Set "This computer connects to" to the internet.
Dunno what it is in vista, i have avoided it like the plague....
I did a soft reset and tried again (a couple of time) with no luck, unable to send text message.
Went to settings, connections and run through the network provider setup wizard, let it reset the phone and tried again. Settings 'seemed' all the same but SMS now sent without issue.
Will try removing the proxy again later and testing with another SMS.
EDIT: removed the proxy and sent an SMS without issue this time... So was a "completely random coincidence" as rhedgehog said.
Still can't access You Tube via it's mobile client though, at least, it still says no videos...
All now appears to do what I expect after removing proxy and following rhedgehog's advice. Pass through now works Many thanks!
Also appeared that the t-mobile proxy blocks Windows live and messenger
stevecg said:
All now appears to do what I expect after removing proxy and following rhedgehog's advice. Pass through now works Many thanks!
Also appeared that the t-mobile proxy blocks Windows live and messenger
Click to expand...
Click to collapse
Are you on wnw+??
mrvanx said:
Are you on wnw+??
Click to expand...
Click to collapse
Just Web N Walk I believe, not plus, so I guess messenger is a no no. Will bypassing their proxy end up with me being charged for data??
stevecg said:
Just Web N Walk I believe, not plus. Will bypassing their proxy to use messenger end up with me being charged for data??
Click to expand...
Click to collapse
No, but it is against the t&cs to use IM software when on basic web n walk. Tmobile block the ports for IM software anyways, it seems for new customers since several old customers managed to get through.....i never could though, so the proxy would make no difference if it is on or off.
I personally am on wnw+ which is TOTALLY worth it for using the HSPA when out with my laptop on location.
Cheers for that. Won't really need messenger to be honest - but the proxy setting interfering with the pass through was annoying.
kempas said:
Still can't access You Tube via it's mobile client though, at least, it still says no videos...
Click to expand...
Click to collapse
Log into My T-Mobile or call customer services and get the adult content filter turned off.
I think they blocked it to prevent kids blowing mummy and daddy's credit on watching videos.
Of course, Streaming is also against the T&C's of wnw standard, so it could be that this is why. I'm on wnw+ and had to turn off the filter to get it working.
Yep, that was it. Cheers for the reply...

att data problems?

so my phone has been fine ive used romeos and im now using proven
data was never an issue then today im having connection problems
i usually use the my isp connection but now when i try to connect i get the error saying it cant connect for an unknown reason
i switched to media net i can call i can text and i can send pic msgs weather in TF3d works IE works and opera works google maps works and even beejive IM works
but if i try to check email it says "cant connect with current settings" skyfire wont work and kinoma freeplay wont work
wifi works for everything
what could the problem be?!
i think i know why because i have a special employee plan that just got changed and somehow the settings may be altered?
still need a fix though
no one has an idea??
i have set media net default settings and even downloaded the restore and remove proxy cabs tried both and still no
someone anyone?
go to setting-connections, then under media net click on manage exisiting connections
now click on the proxy tab on the bottom, make sure the second box (this network uses a proxy server) is unchecked...
I had the same problem when I switched to Proven
Go to e-mail account options(Menu>Tools>Options)>Choose an account>Edit account setup>Go to that page where Advanced Server Settings tab(click on it)> Under network connection choose MEdia Net. That should fix your problem. Do the same for each of yours e-mail accounts.
lbhocky19 said:
i think i know why because i have a special employee plan that just got changed and somehow the settings may be altered?
still need a fix though
Click to expand...
Click to collapse
where do you work? im at att myself and ive had no problems with my employee plan....
the unchecking proxy made it work even though i had tried the cabs for disabling and enabling
i work at BBY i had been using the My ISP
but they just changed our plan to a cheaper one thats much better and i guess they disabled ISP from use
edskii said:
Go to e-mail account options(Menu>Tools>Options)>Choose an account>Edit account setup>Go to that page where Advanced Server Settings tab(click on it)> Under network connection choose MEdia Net. That should fix your problem. Do the same for each of yours e-mail accounts.
Click to expand...
Click to collapse
The only option I have is 'internet' (so I can't change it to Media Net. When I check my connection media net is the only connection I have though. Any ideas how to get that changed in my ActiveSync/Email settings?
use this cab..it adds a new connection named ATT GPRS which has a different dns..i have been using this since i found it and have never gone back because by utilizing these dns servers you get much better speedtest results and it seems to never have any connection problems..thing is you gootta use a tool like advanced config and go into connection settings in the program and disable medianet from being used as a connection because if both are active your device randomly chooses which to connect with so you gotta make sure medianet is no longer active..here is the cab
lbhocky19 said:
the unchecking proxy made it work even though i had tried the cabs for disabling and enabling
i work at BBY i had been using the My ISP
but they just changed our plan to a cheaper one thats much better and i guess they disabled ISP from use
Click to expand...
Click to collapse
i guess next time it hsppens make sure the feature is the correct one on your account. call your regional account executive to check it out.
it happens from time to time because when medianet is on for quite sometime, it can't authenticate the phone. Easy fix is just to just disconnect from medianet then try it again. You can do this by sliding to settings and clicking on "communications." After that, just turn off data connection and reconnect.

Fuze - VPN to Compnay Network - Remote Desktop Works, Intranet browsing does not

I have the AT&T Fuze with the stock ROM. I purchased it the first day it came out. I think this was 11/11/2008. I have the PDA Personal plan for unlimited data. I have things set up so that my contacts and email synch with our Exchange server. I can remote desktop from my Fuze using the data network to any machine that I can remote to from my computer, so from that, I am thinking VPN must be configured correctly. On one of these machines that I connect to, I have IIS running and put a very simple web page on it (no script, nothing IE specific). From my work computer, it loads fine. I can remote desktop from my Fuze to any machine on the network and launch IE and load it. But, I can't load it directly from my Fuze in either Opera or IE. It does initiate the VPN connection. But, then I get the error HTTP gateway timed out. I'm really not interested in viewing the page that I created. We use Perforce, which is source control system. It has a jobs portion, which we use to track bugs. There is a web interface to the jobs, which is on the intranet, not internet. I don't have rights to remote to the Perforce server, and that is why I initially tried putting a simple page on a machine that i am an admin on. I want to be able to click on a link in my email and have it load the bug in Opera. If I am home and turn on WiFi, and disable the data network, this works fine. This bypasses AT&T's machines, which makes me think there is something that AT&T is blocking. And if they are, then maybe it is the AT&T bloat this is telling them what it is. Our IT guy has verified that I am successfully VPNing in. He is seing the mycingular.net in the firewall.
My boss has the same phone, but purchased more recently, and his is working fine for this. He has flashed the new AT&T test ROM, and done the thing that keeps the AT&T bloat from getting installed.
The fact that remote desktop works, but browsing a webpage on the same machine does not, makes me think there is more to this than just network settings.
If anyone has the anwer to this, please share. If I find the answer, I will post it is well. I have extensively searched the forum for the answer to this, and have not found anything that worked. If I have missed something, I appologize.
Sort of works now, still have an issue
After going to the proxy tab, and checking that This network connects to the Internet and checking the check box that this network uses a porcy server to connect to the internet. Then specify the server. Then go to Advanced and change the HTTP port to 8080 instead of just 80. I also put the user id, password and Domain in on the proxy for HTTP.
But I get prompted for a user id and password from the proxy erveer. I have entered it and clicked the checkbox to save it. It does not display the same info that I entered the next time and it does not display what was entered on the HTTP proxy page. It is a drop down, and I can select the correct one. It's just annoying to need to. I'd like to clear this cache.
Also, to initially get it working I had to disable HSDPA and HSUPA, restart. Then reenable it. I have the registry on my Fuze which give me the menu option on the Advanced network tab to do this.
Figured out how to clear the cache issue - still prompts
The cache was a setting in Opera for passwords.
It still asks for the password. At least it is prefilled with the correct info, since I now only have the one entry, so it is just 1 click, but I should not need to do this step.
Any one know what I need to do to fix this.
If I try to load it in IE, it just tries but never succeeds and never asks for a password, just says Opening.
Connections
Why should I need to set this to connect to the Internet, and use the ISA server? I would think if it needs to connect to the internet, it should be able to just use the Media Net
My Media Net Settings are
Modem -
Name - Modem
Media Net - wap.cingular
Advanced shows the modem in the drop down list as Cellular Line (GPRS, 3G)
The drop down is disabled
Next
Access Point Nam - wap.cingular
Next
User name - [email protected]
don't know what the password is. I've never changed it.
Domain is blank
Next
TPC/IP
Use server - assigned IP address is selected
Use software compression and use IP header compression are checked.
Use slip is not checked and the checkbox is disabled
Servers
Use Servr Assigned addresses is selected
So DN,Alt DNS, WINS, and ALT WINS are disabled.
Proxy Settings
This network connects to the internet
This networks uses a proxy server to connect to the internet is not checked.
More info and additional question
Navigating to some intranet sites does not prompt me for the isa server.
such as http://machine/virtdir/Default.aspx
seems to work without being prompted
but
http://perforcemachine:8080/@md=d&cd=//&[email protected]//?ac=107&mx=25
prompts me for the password.
Also, in order to get either of these links to work, I need to have in my exceptions:
*.companyname.com/*
Where companyname is the actual companyname.
This is annoying because it makes it connect to the VPN when synching with the exchange server. Before I want on the quest to get these links to intranet sites to work, I synched with the exchange server without connecting to the VPN.
I've tried putting in isa.companyname.com in the exceptions, but that doesn't work.
Is there a way to do *.companyname.com/* except mail.companyname.com?
I suspect all of this is in the registry somewhere.

Why cant I browse the web?

I cant browse the internet on my phone if I set it up on 3G connection.I can download emails, connect to MSN Messenger just fine but I cant access any websites it just times out. Why is that? If I connect to a wireless access point I can browse to internet but Im not always around an access point and want to get it working via 3G connection. Do I have to make some sort of configuration on my phone or something?
You probably need to change your proxy settings. Either add or remove the hidden ATT proxy.
Ohh, how do you do that?
Ok I think I found it, I went into Settings, Connection manager and selected My Proxy, its not checked but I did select the connection type to Vodafone live which is my carrier. I also found a program that I have which was called disable proxy and it installs but I cant find the application anywhere to run it, all it said was disable proxy.cab was installed. Damn this is annoying trying to figure out the network connection settings. I cant find that "Hidden ATT Proxy" but.
If you're not on ATT, you won't have the ATT proxy. I don't have a data plan, and am clueless about connection stuff, but I've had issues using PIE over wifi with the stupid ATT proxy.
Nope Im not connected via ATT. I am connected to Vodafone Australia. Its bizare,I actually deleted my proxy thinking that was it, but I still cant browse the web. Man I want my phone to work so I can access the web. Its handy when Im at work or traveling especially now that NBA is startling lol.
Check your selected networks in advanced connection settings. Since you're on Vodaphone I don't know what they use, but I change mine to MediaNet for AT&T.
@Farmer Ted, this may be your issue with PIE over WiFi.
for me... all i had to do was go to settings>system and press "Update PRL" and then "Update Profile"
I'm with Sprint though... and that's what they did for me.
Call your provider up and ask
If none of the above works, your best move is to just flash a custom rom. Then everything will work the way it's supposed to.

Twitter app Peep working over 3g

Hey I managed to get Peep working over 3g by removing the proxy setting for my connection.
I use my HD2 on T-mobile and the connection wizard automatically puts in settings for proxy for you.
I found that If you go to Settings > wireless controls > menu > Connections
Click setup my proxy server and untick "This network uses a proxy server to connect to the internet" option
this then worked perfectly - I can't say for other networks as I only use T-mobile.
if it doesn't work for you - just delete the existing connection. go to settings > wireless controls > setup a data connection. and your settings will be back to normal.
That's just T-Mobile UK being idiots... Pity it doesn't remove the YouTube blocking...
Wow this works!
Thank you, now I can twitter without wifi
l3v5y said:
That's just T-Mobile UK being idiots... Pity it doesn't remove the YouTube blocking...
Click to expand...
Click to collapse
Youtube works fine for me on t-mobile. You need to register on their site and remove the adult content block.
rovex said:
Youtube works fine for me on t-mobile. You need to register on their site and remove the adult content block.
Click to expand...
Click to collapse
Problem is that it requires a credit card, of which I do not have (you know, what with being under 18...).
I'll just have to wait...
Does it? i dont have one, i just deactivated it and youtube works, simple as that. Maybe it depends how you bought the phone, but my account assumes im 18 since i had to be to get the contract in the first place.
Thanks, fixed it for me , was still wondering why I couldn't use Peep over HSDPA/3G
Big thanks, forgot to check that proxy thing..
spvc500 said:
if it doesn't work for you - just delete the existing connection. go to settings > wireless controls > setup a data connection. and your settings will be back to normal.
Click to expand...
Click to collapse
Unchecking the 'use proxy' option did not work for me - how can I delete the existing connection? All I can do it seems is either manage the connection or add a new one.
I'm on T-Mobile as well and although Opera and some other programs such as Yomomedia work fine over 3G, the HTC applications including email and Peep just do not update unless there is wifi. I tried updating the 'operator database' settings and it told me that my settings were up to date.
Update - I now have GMail working on 3G, this is how:
- Enabled exchange relationship with GMail in ActiveSync (http://www.google.com/mobile/sync/)
- Enabled Directpush in wireless settings
- Enabled 'Sync while roaming' in account settings for my outlook email account (on the device).
Normal email accounts still do not update on 3G (IMAP/POP), only the exchange system seems to work.
HTC Peep/Twitter is still not working unless there is a Wifi connection or USB to PC connection. If I try and 'update now' on 3G it says that the network is not available. I can confirm the network is available and have checked the 'download data while roaming' box in Peep settings.
Any ideas?
So, just removing the proxy didn't work for me. I found an option to update the connection database. I did this (downloads from HTC I guess) and then disabled the proxy. That fixed my Peep connection
The update the connection database, goto settings, wireless, data, menu, update database.
I hope anyone can help me with the problems i am having with HTC Peep,
Some of the time it works fine while updating. other times i get a connection error.. but thats not the worst problem. i was wondering if anyone could help me find a register setting or tweak that would set a maximum limit to the amount of tweets in htc peep, the ammount of errors and loading time of the tab seems to increase when the ammount of tweets become more and more. for now the only solution i have found to speed it up again is hard reset and i dont like that if anyone could help me i would be really greatfull!

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