This is about a Galaxy S3 I747M Rogers Canada.
Never tried to root, unlock or install any custom ROM. Worked very well.
One day I just noticed is turned off and never start anymore. Additional symptoms:
Is not booting, not switching to recovery or download mode, no any sign of life.
The battery is tested and is charged. When plugged to charger without battery installed the LED goes red (or orange). If battery installed at this time LED goes off in short time.
No any activity if Vol +, Home, Power ON buttons are pressed at the same time.
If connected to a Windows 7 PC, device manager is identifying the phone as QHSUSB_DLOAD device.
Questions:
Are all of these signs the phone motherboard is defective? Is there a way to diagnose a hardware failure, broken motherboard?
Is there a way to boot from a micro SD card and reload whatever is broken: bootloader, ROM, firmware?
I'm not an Android software or hardware specialist, I'm a controls specialist and have some skills in electronics.
Any advice or solution is welcome! Thank you!
John
Related
Hy to all,
my Nexus S one day decide to not power on at all!
SYMPTOMS:
- black screen
- power button doesn't do anything (also phone not vibrate)
- no button combination boots to download mode
- no charghing indication when connected to charger or USB
- no detection in the computer when connected to the USB
After some days without battery, the problem persists:
NEW SYMPTOMS:
- when plugged on computer usb port, Windows 7 start to find Sec S5pc110 Test B/D driver
In a formum of Bada (I now is not my phone) Samsung support tells that can be the bootloader broken!!
Someone can help me to solve my problem!
Thenks in advance, and sorry for my bad english
PS: my problem is similar to the one described in this thread http://forum.xda-developers.com/showthread.php?t=882189
Well, did you do anything to it before this started? Anything like flash some new rom, or the OTA or similar?
There was another dude a few days ago who reported his phone was bricked and described similar symptoms to yours, but it turned out his issue was just a totally discharged battery that wouldn't start taking a charge until he forced it with some homemade 9-volt battery thing. You might try a different battery if you can obtain one.
The only other thing, besides warranty repair, might be to get the 301k resistor jig and use Odin to flash a new bootloader image to the phone, per this thread: http://forum.xda-developers.com/showthread.php?t=947950
Mate,
have you had any progress in unbricking your phone. I too am in the sam state with my Nexus S... unfortunately I can get this phone back to USA & when I spoke to the Samsung helpline the crooks simply refused to help since the instrument is outside of USA.
I'm in the same situation - did you get anywhere with yours ?
Hello Everyone,
I'd be eternally grateful for any technical advice and wisdom anyone that can help with my issue! I have a previously rooted phone that I have to return for a warranty, but the bootloader is unlocked and I can't lock it again.
Here is the problem, my phone completely shuts off about 10 seconds after the screen turns off. It's a full shut down, not just the screen not turning back on.
Some other symptoms:
My phone won't power on while it's plugged into the wall outlet. I have to remove it from the charger for it to turn on. But it will charge while the phone is ON and I plug it into the wall outlet afterwards.
My phone will automatically shut off when I plug it into any USB cable connected to a computer that's on (however, it doesn't automatically shut off if I plug it into the wall charger while it's on)
When I press power and volume down for ODIN or volume up + volume down for the bootloader screen, both screens will only show up briefly, then the phone will immediately shut down. I can't access either menus.
I have tried swapping out my battery with my wife's, and it does the same thing. Her phone works perfectly fine with my battery, mine doesn't work with either. (We have the same phone).
I rooted my phone a little less than a year. It became unrooted quite a while back when I accidentally ran a stock update. I never messed with it since. I'm EXTREMELY rusty with rooting and custom firmware and flashing, etc., so I apologize in advance.
I'm terrified because I'm sending out my phone under that Samsung warranty because all of my tech sense tells me there's a hardware issue going on; it's not my fault. However, aren't they going to see the big "Unlock" icon under the google logo when they get my phone, and immediately say I have a voided warranty? The representative said they'd charge me $300 if they phone was "damaged".
I almost wish my phone were a complete brick and wouldn't turn on at all. But at this point without access to a bootloader menu and my phone being unrooted and not able to work with it on my computer, I'm not sure what I can do.
It's already restored completely to factory defaults through the android interface. But that "unlock" icon is still there when it boots.
Anyone have any advice for me at all? Again, if my terminology is off or I'm not being clear in some way, I apologize. Let me know and I'll clarify and/or give any more information required.
I have about three days to figure this out before the prepaid shipping box and my new phone gets here.
Thanks so much in advance.
Sincerely,
Darkencypher
Just for clarification, its the Samsung Galaxy Nexus SCH-I515.
Thanks
Darkencypher
Last chance
As I'm running short on time before my new phone gets here, I figured I'd give it another shot at seeing if anyone out there knows how to help me.
I'm nervous that the "unlock" logo that appears below the Google logo when I boot my samsung galaxy nexus means that my warranty is void. I was able to restore it back to factory defaults, but I can't remove that "unlocked" icon because the phone is so severely disabled in its current state do to some hardware problem that keeps it shutting off.
I'd settle for anyone even knowing how to turn my phone into a paperweight at this point. I'd rather it not turn on at all when they get it lest they see I've unlocked my phone and void my warranty even though I'm certain I have a hardware problem due to manufacturer defect.
Also, on a side note if anyone reads this and knows a little bit more about troubleshooting phones based on symptoms: I downloaded a program called Wake Lock and set it to keep the CPU running in the background even when the screen is off. It doesn't appear to shut off anymore when the screen turns off.
Thanks again,
Darkencypher
Hi all,
My friend was using the Galaxy S Infuse 4G. She ended the call and locked the device as usual but after that it never turned on. If I connect it to USB it says device not recognized. If I hold the power button it seems to get shut off because PC stops detecting it anymore. So it seems there's no issue with power. I can't enter any mode,download or bootloader whatever. Just couple of days prior to this I'd formatted it from the stock recovery. I think bootloader is damaged or something like that. Any help in this regard would be very much appreciated.
Regards
Hi All,
I wonder if you may be able to help. This morning we discovered one of our S7 phones was a black screen with solid blue light. It seemed completely unresponsive to touch, wouldn't wake. etc. The home, volume and power buttons seemed to do nothing. I plugged the phone into the computer, it didn't pick up a USB device.
Phone is stock from EE in the UK. No custom anything. Model: SM-930F 32GB.
EE and Samsung couldn't suggest anything to help.
We tried Power + Volume Down - This results in one of the following;
A (A battery with the current fill %) this happens when plugged in
B (Samsung Galaxy S7 powered by android) loading screen which then cycles or returns to a black screen with solid blue LED
We also tried Power + Volume Down + Home button. This does load the Warning screen about using a custom OS.
We have next day replacement warranty on the phone, i don't need to fix this phone. We only want to try and recovered some data and photos
Any help appreciated.
Kind Regards.
Shannaramoon said:
Hi All,
I wonder if you may be able to help. This morning we discovered one of our S7 phones was a black screen with solid blue light. It seemed completely unresponsive to touch, wouldn't wake. etc. The home, volume and power buttons seemed to do nothing. I plugged the phone into the computer, it didn't pick up a USB device.
Phone is stock from EE in the UK. No custom anything. Model: SM-930F 32GB.
EE and Samsung couldn't suggest anything to help.
We tried Power + Volume Down - This results in one of the following;
A (A battery with the current fill %) this happens when plugged in
B (Samsung Galaxy S7 powered by android) loading screen which then cycles or returns to a black screen with solid blue LED
We also tried Power + Volume Down + Home button. This does load the Warning screen about using a custom OS.
We have next day replacement warranty on the phone, i don't need to fix this phone. We only want to try and recovered some data and photos
Any help appreciated.
Kind Regards.
Click to expand...
Click to collapse
Hi, try turning off the App Power saving mode!! i had these problems also and it was caused by a app that cant handle the always on setting so when you use that app and then turn the phone in standby it will cause the freeze/black screen
Were you ever able to fix this problem? I just had it happen to me and I'm in the same situation.
This just happened to me. After an hour spent with tier II tech support, no progress.
You need to let the phone die completely. Once it's dead (and the blue light) is no longer dead, plug the phone into an OEM walk charger. In my situation,my s7 edge would vibrate to recognize the charge, than reset - before it could even build up a charge (so I thought). I left it alone for an hour or so, and amazingly, it booted up like normal.
Good luck!
I have this problem. How long will it take the battery to drain from fully charged with just the blue light on.
This just happened to me as well. I hope draining the battery works. This occurred when my battery drained and the phone turned off. When I tried to turn it back on after letting it charge for a few minutes it looked like it started to boot, then went to a black screen with a solid blue light. No button combination has any effect.
EDIT: Waiting until the battery died and then attempting to charge the phone has had no effect. No combination of keys has an any effect, either.
EDIT #2: I've taken my phone into the Verizon store. They tell me it's an issue with software and the phone is dead. They said this is "rare". Considering what I see here, I can't say how rare I find it. I have insurance, so they're replacing it, but now they're not keeping up their end of the deal on when the replacement phone will be delivered.
Flash it!
I had the exact same symptoms. What did the trick for me was draining out the battery and then fully charging it, WITHOUT TURNING ON the phone. If you do turn it on, you need to drain it out again. When the phone was fully charged I booted up the download mode and flashed the stock firmware with Odin. That was it, my Galaxy S7 was fully functioning again.
Hope this helps someone out there.
Just experienced kinda the same problem.
S7 died overnight on the charger. I was lucky to wake up on my own.
Just blue led.
I let it drain out over the day so it turned off (vol- + power no working).
Charged it a bit and try to go to recovery: loaded recovery but completely frozen.
I let it drain again and recharged it after it turned off.
Then I went to DL mode and reflashed latest carrier stock rom. AP. CP. BL. CSC. All.
Flashed fine! After rebooting it said "erasing...", rebooted and is back to the blue led only.
Strongly suggesting a hw issue at this point.
I'll let it drain again, fully recharge it, flash a non branded stock rom. If that wont work i'll probably need to bring it to my carrier on monday. Too bad its friday...
//Phone is r.i.p. even after a re flash of stock fw with full battery it only boots to blue led.
//Phone even deader. No more response in any way.
(some time later)
//Just received the repair report. The mainboard and some minor components were replaced under warranty even though my phone was rooted. Good thing for me it never turned on again.
Hi there, my google nexus 5 has completely dead. Yesterday i was using my phone and it shutdown itself. Now i'm not able to charge or turn on the phone. No bootloop, no logo, no sound, nothing... If i connect the phone to pc windows is not able to recognize the hardware, no windows sound, no bootloop on the phone, no life signal. There is any way to fix the problem? Thanks
Try opening the phone, disconnect the battery for a few minutes, reconnect battery, connect to a charger and look for a flashing red led. Don't try to turn on the phone during this process.
I opened the phone, when i connect a charger i can hear something like an imperceptible click noise... and the logic board become hot:crying:
I had this issue recently. The phone was not turning on like you mentioned.
I was able to enter recovery mode (hold power + volume down for few seconds)
Once in recovery I wiped cache. Now the phone turns on.
I still get sudden restarts with heavy use. But at least the phone turns on now.
I took the phone to a phone repair kiosk. He told me he had 3 customers complaining of similar issues with their Nexus 5 and that he was unable to fix it.
I'm with Rogers, latest firmware, stock, locked bootloader.
erryday said:
I had this issue recently. The phone was not turning on like you mentioned.
I was able to enter recovery mode (hold power + volume down for few seconds)
Once in recovery I wiped cache. Now the phone turns on.
I still get sudden restarts with heavy use. But at least the phone turns on now.
I took the phone to a phone repair kiosk. He told me he had 3 customers complaining of similar issues with their Nexus 5 and that he was unable to fix it.
I'm with Rogers, latest firmware, stock, locked bootloader.
Click to expand...
Click to collapse
one day we will discover google has been killing older phones with updates once pixel was released, lel. jkjk
I just talked to LG Customer service. He told me the whole logic board needs to be replaced. Which would set me back $150+tax and downgrade my storage to 16Gb. No thanks.
I was hoping for a workaround, like installing a custom kernel with specific settings.
I have already tried factory reset, switching to LineageOS, removing sim card. Nothing helped.
Underclocking with Elemental X Kernel seems to be the best workaround so far.