I'm sure we all knew that but I had a small bit of hope. I began a chat with samsung and my assumption was confirmed.
This is the log of my chat.
Selwin: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: I have one question about the galaxy s 6 that I know you already know. Will it be bootloader locked for verizon. I need to know if I need to buy it or the Google Nexus
Visitor: I'm assuming your going to lock the bootloader on all verizon branded GS6, I was hoping you could save me a month of waiting
Visitor: to find out
Visitor: You locked the bootloader on the GS5 per verizon
Selwin: I'd like to inform you that Samsung doesn't recommend to root the devices and it voids the warranty of the device also.
Visitor: ok that's cool
Visitor: i still would like to know
Visitor: should be a big deal to go ahead and tell me
Visitor: shouldn't
Selwin: However, we still have no exact information about the Galaxy S6.
Visitor: sure you do your releasing it next month
Visitor: actually this month
Selwin: I'd like to inform you, S6 and S6 edge are going to be released on the second week of this month.
Visitor: ok cool, so I'm sure samsung knows about a phone they already made
Visitor: so it the bootloader going to be locked?
Selwin: If you want I can help you with the specs of the S6 devices.
Visitor: yes I would like that
Visitor: The specs in question are of the bootloader type
Visitor: what's the spec on the galaxy s 6 verizon bootloader
Selwin: http://www.samsung.com/us/explore/galaxy-s-6-features-and-specs/#preorder
Visitor: If your unsure could you ask your manager
Visitor: It's something I know you know or can find out
Selwin: May I have three minutes to research the required information? Meanwhile, get attracted viewing the amazing functionality of Samsung products by visiting us at http://samsungsimulator.com/
Visitor: I love Samsung but due to the locked bootloaders I'm not going to buy another device that is locked by your on verizon
Visitor: yes I'll wait
Visitor: thank you
Selwin: You are welcome.
Selwin: Thank you for waiting.
Visitor: AT&T and Verizon require you to lock your phones on their networks before they will sell them. I just want to know if they have had you lock them on Verizon again. It's a selling point for me.
Selwin: I'd like to inform you, that we have no exact information about the release of the developer editions of S6.
Visitor: ok are you saying that the non dev edition of the phone on verizon is bootloader locked?
Selwin: Yes, you are correct.
Selwin: I request you to contact after the release date of the S6 for exact information.
Visitor: thank you so much for your help.
maybe they'll find an exploit since all models will have the same chip
GreeleyXda said:
maybe they'll find an exploit since all models will have the same chip
Click to expand...
Click to collapse
we'll see I guess.
Verizon's locking down of their devices is not going to change anytime soon...they are making huge sales in corporate and military contracts. WIth those contracts are upgrade provisions, so they would lose those contracts if the phones became less secure. When you combine that with their coverage area they can do this without worries. Add to that, the reduction in customer service use by people that messed up their phones by rooting and flashing. A good amount of us always knew how to recover from these things..but there are many out there, try the stuff about rooting and flashing without reading, reading, reading, mess it up, panic, and run right to Customer Service "My phone is broke, can I haz another?"
So the benefits of them locking down devices is tremendous. Of course there will always be those developers who like a challenge and will keep trying to break into it for root or unlocking...but the S5 is showing they did a pretty good job of locking it so far.
Glad I saw this thread, gonna be a no-buy for me unless someone cracks it. Wankers :|
You realize that guy probably has a barely there handle of English, is reading from a manual, and told you a few times he didn't know the answer. You basically forced him to say yes or no, and he responded by saying that AT&T and Verizon's phones are CARRIER locked. I wouldn't take this as confirmation AT ALL.
HOWEVER, considering AT&T and Verizon's history of a locked bootloader? Bet on the locked bootloader.
There, I gave you an answer that was just as accurate as "Selwin's", but using prior experience rather than guessing.
entropism said:
You realize that guy probably has a barely there handle of English, is reading from a manual, and told you a few times he didn't know the answer. You basically forced him to say yes or no, and he responded by saying that AT&T and Verizon's phones are CARRIER locked. I wouldn't take this as confirmation AT ALL.
HOWEVER, considering AT&T and Verizon's history of a locked bootloader? Bet on the locked bootloader.
There, I gave you an answer that was just as accurate as "Selwin's", but using prior experience rather than guessing.
Click to expand...
Click to collapse
Your right, but he did mention the developer edition. This would indicate that he might know what unlocked bootloader meant. Though, like you, I already assumed it would be locked and would be absolutely shocked if it wasn't.
This is sad.... So much pleasure from my Galaxy S3 and Note 3. The Note 4 with locked bootloader was a total disappointment, and now this. It is the Apple story all over. Now internal battery, no sd, and locked bootloaders. Basically in the same jailbreaking scenario that apple users have been in, uphill battle from here.
If I decide to upgrade to the S6, I really don't need the bootloader unlocked. But I am hoping I can at least get basic root.
TheCrowing said:
If I decide to upgrade to the S6, I really don't need the bootloader unlocked. But I am hoping I can at least get basic root.
Click to expand...
Click to collapse
Agreed. All I really need is root to change around a few things and I'll be happy. The one thing that I need to be sure of is the ability to wirelessly tether. Other than that I don't mind new phones the way they are. Speaking of which is there a working app for tethering on Lollipop? I have unlimited data still and this is the most important thing for me when choosing a new phone.
OK... at the risk of trolling (which is totally NOT my intent)... I just bought a (barely) used Verizon LG G3 on Swappa for around $325.
- Fast, 32GB internal memory, microSD supported to 126GB, removable battery
- Root & bootloader
- Super awesome ROM (SkyDragon) with crazy good battery life
I really wanted to love my Galaxy S4, but it was not a great phone. I'm kind of done with the new Samsung direction. Am very, very, VERY happy with my new LG G3.
Good luck everyone!
All I care would be root. There's the ever helpful Xposed anyways.
pablomoca said:
Agreed. All I really need is root to change around a few things and I'll be happy. The one thing that I need to be sure of is the ability to wirelessly tether. Other than that I don't mind new phones the way they are. Speaking of which is there a working app for tethering on Lollipop? I have unlimited data still and this is the most important thing for me when choosing a new phone.
Click to expand...
Click to collapse
Screenshot of the default tethering (by searching the settings)
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carlbettag said:
OK... at the risk of trolling (which is totally NOT my intent)... I just bought a (barely) used Verizon LG G3 on Swappa for around $325.
- Fast, 32GB internal memory, microSD supported to 126GB, removable battery
- Root & bootloader
- Super awesome ROM (SkyDragon) with crazy good battery life
I really wanted to love my Galaxy S4, but it was not a great phone. I'm kind of done with the new Samsung direction. Am very, very, VERY happy with my new LG G3.
Good luck everyone!
Click to expand...
Click to collapse
I'm selling my Verizon G3 for an S6
Welp. That pretty much kills any chance of me getting this phone.
M9 here I come
CreepersCrawlers said:
Welp. That pretty much kills any chance of me getting this phone.
M9 here I come
Click to expand...
Click to collapse
I'm pretty sure the Verizon M9 is also locked...
MOS95B said:
Screenshot of the default tethering (by searching the settings)
Click to expand...
Click to collapse
I don't think the default tethering works on an unlimited plan. It tells you to call Verizon and add a tethering plan (or something to that affect). Unless this is screen shot from a different app such as foxfi. In that case, I usually have multiple devices tethered to my phone, which is why I want wifi tethering to work.
geoff5093 said:
I'm pretty sure the Verizon M9 is also locked...
Click to expand...
Click to collapse
I'm pretty sure the M9 can be unlocked easily by going to HTC's dev site and registering.
First things first... you're*
Bootloader will be locked.
elprofet said:
I'm pretty sure the M9 can be unlocked easily by going to HTC's dev site and registering.
Click to expand...
Click to collapse
M9 is already unlocked the exploit haven't been released yet.
Sent from my Extremely powered S6 using Tapatalk
Related
Returning your Evo anytime soon? Why unroot when you can just flash a completely plain Jane looking stock Froyo ROM that's lacking the Superuser apk? The geniuses over at Sprint or Best Buy will never be able to tell the difference.This is netarchy's HTC OTA Froyo 2.2, *FINAL*, build 3.36.651.6 (Rooted) Odexed ROM, the -only- thing that has been changed is the removal of the Superuser Permissions apk.
Wipe data, cache, and dalvik cache, then flash.
http://www.4shared.com/file/0XGojjon/StockROM.html
If you use this, feel free to gloat in this thread about how you just returned a rooted Evo to Sprint or Best Buy.
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Are you trying to get over on the man?
If so, where's the" like' button?
It goes further than just the rom...truth be told, there's a system they can actually look in to see what rom the phone is running...(I worked for Sprint), but I don't think they're smart enough to look at it...I'll post shots of what it looks like...sometime this week...I've been meaning to give a shout to all the Devs to add something that allows a person to make the Rom look stock...
RavenII said:
It goes further than just the rom...truth be told, there's a system they can actually look in to see what rom the phone is running...(I worked for Sprint), but I don't think they're smart enough to look at it...I'll post shots of what it looks like...sometime this week...I've been meaning to give a shout to all the Devs to add something that allows a person to make the Rom look stock...
Click to expand...
Click to collapse
Yeah, this ROM totally preys on the not so clever reps that work at stores like Sprint and Best Buy. No offense, of course. I actually returned my last Evo with a stock ROM that was still sporting the Superuser Permissions apk. They didn't catch that.10 times out of 9 they're not going to even know about rooting or what to look for to spot a rooted device.
Anyone working for them that wouldnt catch this, wouldnt catch a non stock rom no matter what it is. Anybody actually looking to tell if a phone is rooted will look for a custom recovery.
dcmtnbkr said:
Anyone working for them that wouldnt catch this, wouldnt catch a non stock rom no matter what it is. Anybody actually looking to tell if a phone is rooted will look for a custom recovery.
Click to expand...
Click to collapse
I highly doubt any rep is looking for a custom recovery, although that would be the thing to look for. But seeing the Superuser Permissions app might cause a rep to grow a brain and do some investigating, which could potentially lead to some problems returning your Evo, if you are in fact, returning it rooted. I'm just trying to circumvent some hassle by eliminating that possible hitch.
Sheer genius.
Sent from my PC36100 using XDA App
neckface said:
10 times out of 9 they're not going to even know about rooting or what to look for to spot a rooted device.
Click to expand...
Click to collapse
Lmao!!!!! That's funny. 10 out of nine.
Sent from my PC36100 using XDA App
can i flash this on top of a 1.47 rooted rom?
jebus27 said:
can i flash this on top of a 1.47 rooted rom?
Click to expand...
Click to collapse
yes, of coarse
LOL even with a custom rom and boot screen Sprint took my phone back. Who cares? rooting doesn't effect your hardware so why would they even care? Flashing an official RUU undoes rooting for the most part anyway (minus unrevoked forever)
Thanks you saved me a hour before trading in my sons evo
Thx for that, you saved me from unrooting (again) and rooting my phone (again).
I have to take it to the service to fix my camera.
No-No
neckface said:
Yeah, this ROM totally preys on the not so clever reps that work at stores like Sprint and Best Buy. No offense, of course. I actually returned my last Evo with a stock ROM that was still sporting the Superuser Permissions apk. They didn't catch that.10 times out of 9 they're not going to even know about rooting or what to look for to spot a rooted device.
Click to expand...
Click to collapse
1st of all EVERYONE I worked with at Sprint and half of the upper management have rooted Evos, even rooted Epics. We know, we're not idiots you idiot
The reps aren't really going to care because the account that device was active on can get charged up to full retail for the new device if the Evo is discovered to be rooted. Most of the time these phones get recycled as refurbished replacement phones, and there's a simple check (a couple actually) to determine root, with or without Superuser. Got an e-mail about this from our service technicians about going into the About Phone section and how the phone betrays itself.
That and the bootloader screen shows S-Off at the top for most rooted Evo's which takes all of 60 seconds to check.
On a side note, it really is unlikely Sprint is wasting man-power checking every single evo coming in, especially with everyone trading up to the 3D. Just throwing it out there, YOU REALLY SHOULD JUST UNROOT the damn thing it's easy and could (possibly) spare you north of $450. I mean really, even if it takes an hour you theoretically made almost $500 an hour.
skatrwannabe3 said:
1st of all EVERYONE I worked with at Sprint and half of the upper management have rooted Evos, even rooted Epics. We know, we're not idiots you idiot
The reps aren't really going to care because the account that device was active on can get charged up to full retail for the new device if the Evo is discovered to be rooted. Most of the time these phones get recycled as refurbished replacement phones, and there's a simple check (a couple actually) to determine root, with or without Superuser. Got an e-mail about this from our service technicians about going into the About Phone section and how the phone betrays itself.
That and the bootloader screen shows S-Off at the top for most rooted Evo's which takes all of 60 seconds to check.
On a side note, it really is unlikely Sprint is wasting man-power checking every single evo coming in, especially with everyone trading up to the 3D. Just throwing it out there, YOU REALLY SHOULD JUST UNROOT the damn thing it's easy and could (possibly) spare you north of $450. I mean really, even if it takes an hour you theoretically made almost $500 an hour.
Click to expand...
Click to collapse
I'm pretty sure this method is intended primarily for those taking their phones in for service.
When actually sending the phone back to Sprint (to take advantage of their insurance, for example), a full unroot should always be done. That's where the technicians will be more likely to poke and prod.
neckface said:
Returning your Evo anytime soon? Why unroot when you can just flash a completely plain Jane looking stock Froyo ROM that's lacking the Superuser apk? The geniuses over at Sprint or Best Buy will never be able to tell the difference.This is netarchy's HTC OTA Froyo 2.2, *FINAL*, build 3.36.651.6 (Rooted) Odexed ROM, the -only- thing that has been changed is the removal of the Superuser Permissions apk.
Wipe data, cache, and dalvik cache, then flash.
http://www.4shared.com/file/0XGojjon/StockROM.html
If you use this, feel free to gloat in this thread about how you just returned a rooted Evo to Sprint or Best Buy.
Click to expand...
Click to collapse
awesome idea... I likey
skatrwannabe3 said:
1st of all EVERYONE I worked with at Sprint and half of the upper management have rooted Evos, even rooted Epics. We know, we're not idiots you idiot
The reps aren't really going to care because the account that device was active on can get charged up to full retail for the new device if the Evo is discovered to be rooted. Most of the time these phones get recycled as refurbished replacement phones, and there's a simple check (a couple actually) to determine root, with or without Superuser. Got an e-mail about this from our service technicians about going into the About Phone section and how the phone betrays itself.
That and the bootloader screen shows S-Off at the top for most rooted Evo's which takes all of 60 seconds to check.
On a side note, it really is unlikely Sprint is wasting man-power checking every single evo coming in, especially with everyone trading up to the 3D. Just throwing it out there, YOU REALLY SHOULD JUST UNROOT the damn thing it's easy and could (possibly) spare you north of $450. I mean really, even if it takes an hour you theoretically made almost $500 an hour.
Click to expand...
Click to collapse
....................so
Netarchy uses a custom kernal...not hard to figure out.
Sent from my PC36100 using Tapatalk
Why didn't I think of this?
my hox has the led bleed problem so i tried to get a new one since im still in my 30day exchange. no one in miami has one so i was told to call CS and try to get it replaced after 30 min of being transfered from department i get to someone trying to get me a replacement and then spoke to a supervisor whom told me the manufacture is calling back these devices and at&t is stoping the sales till further notice. the only options i have is stay with the phone and deal with it or send it back and get a refund. this sux the phone is GREAT im an iphone convert and now i need to move back . has anyone else herd this or does anyone have connections with at&t to see if there is any validation. i dont really want to go back to the iphone... ive been spoiled with the hox.
Yep, was told the same thing. They are basically not selling this phone for the near future. No exchanges or sales. I would hold off for the Galaxy S3 anyways.
mactruck said:
Yep, was told the same thing. They are basically not selling this phone for the near future. No exchanges or sales. I would hold off for the Galaxy S3 anyways.
Click to expand...
Click to collapse
This is really bad...development could cave on this phone. I may just end up returning it.
dimgl said:
This is really bad...development could cave on this phone. I may just end up returning it.
Click to expand...
Click to collapse
I am formatting mine for return right now.
mactruck said:
I am formatting mine for return right now.
Click to expand...
Click to collapse
I'm mostly scared about getting replacements... I'm going to verify with AT&T today. If they are stopping sales of HTC One X's I'm returning my phone.
mactruck said:
I am formatting mine for return right now.
Click to expand...
Click to collapse
I will be shortly. Going back to the Note, most likely. It's already noted and approved on my account, too.
id10terrordfw said:
I will be shortly. Going back to the Note, most likely. It's already noted and approved on my account, too.
Click to expand...
Click to collapse
May I ask why you are returning?
dimgl said:
May I ask why you are returning?
Click to expand...
Click to collapse
Wifi mainly. Also, I am one of the unlucky bastards stuck on 1.85 without root or an unlocked bootloader. Sadly I do love the One X, but these two issues are killer to me.
Mine hasn't been rooted or updated. Doesn't reboot or anything like my last ones but do have some battery discharge issue. If the phone is turned off for a few days battery is dead when turned back on. All 5 of my One X's did the same thing though. I had to do alot of returning to get a good one but am just giving up on this phone. Loving my Galaxy Note more.
Anyone want to buy it before I return it? $500.
I'm forcing my exchange now over the phone. I processed an exchange LAST week and today I received a package for a refurbished iPhone 4 8 gig. Not even a 4S wtf? I was pretty pissed so now I'm on hold. They're offering a free Bluetooth headset for the inconvenience. Will update later.
Sent from my Calculator
But this is HTC's flagship device. Do we really think they are going to let ATT just call it quits? I'm inclined to think not. Maybe this is just confusion over the slowed sales due to many models being held up at customs? No offense to ATT's CSRs, as they've always been very helpful for my preexisting issues or account questions, but they've never seemed to have any idea of things to come, nor have they led onto anything if they did know in the first place. And I really mean that in the most genearl sense. I get way better info online and from well-connected sales rep (hard to find) at the stores who are in good with regional manufacturer reps.
hmm, all this talk has me nervous. I have until this Sunday to return the phone within my grace period and I am afraid if the phone is pulled, then the future looks very bleak for any development or support. I don't want to be stuck with what could be an excellent phone for the next 2 years with practically no support.
This is HTC's flagship phone, I can't see it just being yanked permanently off the shelfs??
lucidlyseen said:
hmm, all this talk has me nervous. I have until this Sunday to return the phone within my grace period and I am afraid if the phone is pulled, then the future looks very bleak for any development or support. I don't want to be stuck with what could be an excellent phone for the next 2 years with practically no support.
This is HTC's flagship phone, I can't see it just being yanked permanently off the shelfs??
Click to expand...
Click to collapse
We need more people contacting AT&T and confirming that this phone will no longer be sold and that it will be discontinued. If this is the case I am returning the phone to Amazon this instant.
I called yesterday. There was nothing in the csr system about the hox being discontinued.
Shaddy-Z. said:
I'm forcing my exchange now over the phone. I processed an exchange LAST week and today I received a package for a refurbished iPhone 4 8 gig. Not even a 4S wtf? I was pretty pissed so now I'm on hold. They're offering a free Bluetooth headset for the inconvenience. Will update later.
Sent from my Calculator
Click to expand...
Click to collapse
Update, just got off the phone. They're pushing my order through and sending me one in priority mail. Hoping I don't get a defective phone this time. Definitely don't want to go through this again.
Sent from my Calculator
I asked online. I'm going to call too.
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I really hope it doesn't get discontinued. I had a Galaxy Nexus on Verizon but I couldn't deal with the purple discoloration of every device I looked at (f'n Pentile AMOLED) and terrible battery life. So I switched carriers for the One X hoping for an eventual Cyanogenmod ROM.
If development stops because the phone gets pulled, I don't know if I'd want to keep it. On one hand, it satisfies the geek in me to have something that was only sold for a short time, thus being "rare", on the other, I really couldn't deal with using HTC Sense forever.
UPDATE: I just called and the representative said that they've discontinued taking orders but they have no information on whether the device itself was being discontinued or not. She did see on her computer (in AT&T's system) that there's a customs delay, so they had to stop taking orders until it clears.
UPDATE 2: I just called HTC. A customer relations person called me back and told me that the One X is not being held at customs, and that the only reason it's backordered/out of stock is because they were ordered over capacity. I asked if they'll be sending more to AT&T any time soon and she said "Oh, absolutely."
She also asked me where I heard that from, I didn't mention XDA, but I told her that an AT&T rep told me that they're not taking orders for the One X because they're being held at customs. Again, she asserted that they're not being held at customs, and proceeded to tell me that she will have to communicate with AT&T to clear that up.
I tried to press 4 during the call (Google Voice) to record it, but it didn't work.
Call them yourself. Record the call if you can and throw it on Vocaroo: http://www.htc.com/us/contact/contact-us But I'm pretty sure for legal reasons, you'll need to ask if you can record them before you do it!!!!!
You'l most likely be transferred to a voice mail and receive a call back within a few minutes
Last edit: I just wanted to add that it was really cool of her to get back to me. I'm not a blogger or anyone important at all. Just one of millions of customers, and she took time out of her day to call me back. That's pretty cool.
Why would this phone get discontinued? Wouldn't HTC just release a software update to get past the apple troll patents?
The one xl isnt exclusive to the US. There are other countries getting this phone, albeit only lte capable countries which there aren't too many (Canada, Australia, Germany).
Edit: just noticed the late radio bands are slightly different, pretty sure that doesn't matter too much since the hardware is practically identical.
I think I've decided what I'm going to do. Return this phone and get the international. same price for me since I bought off contract.
id say its very likely they were held up at customs, or they just are backordered.
another big possibility is quality control issues (that they obviously wouldn't admit)
This is a very sad sad day!!!
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I'm sure someone else will pick it up soon. Some of his post doesn't make sense though. If you can't OTA, the unlock tool definitely won't work. These issues are one in the same. Also if he tried to unlock when the servers were not responding, that would cause it to fail. And the I/O issues are completely software related and not even present on the .26 firmware.
Edit: my tab has no build issues and received OTAs from Asus as well as properly unlocked the bootloader on the first try. Guess I'm lucky... it sounds like he's blowing these problems way out of proportion when his trouble could be fixed by an RMA. I mean he could at least try a replacement before scrapping the whole thing just cause his first one wasn't perfect.
P!X3L said:
I'm sure someone else will pick it up soon. Some of his post doesn't make sense though. If you can't OTA, the unlock tool definitely won't work. These issues are one in the same. Also if he tried to unlock when the servers were not responding, that would cause it to fail. And the I/O issues are completely software related and not even present on the .26 firmware.
Edit: my tab has no build issues and received OTAs from Asus as well as properly unlocked the bootloader on the first try. Guess I'm lucky... it sounds like he's blowing these problems way out of proportion when his trouble could be fixed by an RMA. I mean he could at least try a replacement before scrapping the whole thing just cause his first one wasn't perfect.
Click to expand...
Click to collapse
I certainly nevet got any ota updates.
P!X3L said:
I'm sure someone else will pick it up soon. Some of his post doesn't make sense though. If you can't OTA, the unlock tool definitely won't work. These issues are one in the same. Also if he tried to unlock when the servers were not responding, that would cause it to fail. And the I/O issues are completely software related and not even present on the .26 firmware.
Edit: my tab has no build issues and received OTAs from Asus as well as properly unlocked the bootloader on the first try. Guess I'm lucky... it sounds like he's blowing these problems way out of proportion when his trouble could be fixed by an RMA. I mean he could at least try a replacement before scrapping the whole thing just cause his first one wasn't perfect.
Click to expand...
Click to collapse
My first tablet has worked, too. The ones my friends got got all their update within minutes after the first start. There are always people with tough luck, and servers can be busy, no need to cry because of that.
bird11 said:
I certainly nevet got any ota updates.
Click to expand...
Click to collapse
Agreed - neither did I. When you read through all the different posts for the Prime, T300 and now T700, the same problem is there for all of them. Some people can unlock/OTA, others can't. It's a real crap shoot. And apparently Asus' response is to 'RMA' or 'Reset'. That's it - no acknowledgement that there are issues going on with about half of the units they're sending out to people. Although I absolutely love the Infinity, it may be going back as I approach the 30-day after purchase mark because of these problems.
paysen said:
My first tablet has worked, too. The ones my friends got got all their update within minutes after the first start. There are always people with tough luck, and servers can be busy, no need to cry because of that.
Click to expand...
Click to collapse
I wonder if you would say the same if your tablet wouldn't update after months of waiting for the unlock to wait.People owning the older version of transformer still waiting for their to unlock while the lucky ones are using CM 10 rom.
They paid the damn thing with the same money like you... or maybe your money is better than their money?I'm sure not.
That being sad i do feel for these unlucky folks even if my TF700 unlocked just fine,so please before you do post like this wait a moment, try to put you in their situation and then tell us how you feel.
I don't want to protect Asus but it is clearly stated that you lose OTA when unlocking.
Also it is no where stated that you will get a device that you will be able to unlock. As sad as it is.
Although I did not unlock and have not received OTA as well.
But I couldn't wait too long
The I/O that is an issue but .26 shows improvements and this just a few weeks after the release.
So let's see what they can do with the jelly bean release.
Still sad to hear that he turned his back.
That's incredibly disappointing. Having seen his work on the Nook and the Touchpad, we lost an amazing dev today. I really hope Asus gets their act together with this unlocking, because they're really starting to irreparably damage their reputation.
Well, i guess no one can be perfect. I have always had Samsung products, phones and tablets and their work for the dev community is amazing, the phone is always so easy to root, the tools are always available for the community to build on, but the updates suck big time. The Galaxy S 2 LTE had some pretty annoying issues, a lot of them and they were just never patched. But on the other hand, asus can update their hardware 2-3 times a month but they are crap when they come to helping the community. On one hand, i rather have a periodical official software update then custom roms, but i know most people think the opposite.
There will likely be others. I really enjoyed Team EOS and Wookies work on the Prime and hopefully they come on over. Not sure why he didn't try to return his device and keep trying but I guess he was just fed up with waiting.
Sent from my Galaxy Nexus using Tapatalk 2
Pretoriano80 said:
I wonder if you would say the same if your tablet wouldn't update after months of waiting for the unlock to wait.People owning the older version of transformer still waiting for their to unlock while the lucky ones are using CM 10 rom.
They paid the damn thing with the same money like you... or maybe your money is better than their money?I'm sure not.
That being sad i do feel for these unlucky folks even if my TF700 unlocked just fine,so please before you do post like this wait a moment, try to put you in their situation and then tell us how you feel.
Click to expand...
Click to collapse
I wouldn't wait months as its no problem to exchange your tablet for a new one.
paysen said:
I wouldn't wait months as its no problem to exchange your tablet for a new one.
Click to expand...
Click to collapse
Yeah, like i've said in other posts sometimes it looks like everyone live in the "electronics heaven" where you can exchange and get refunds without any reason and everytime you want. Asus doesn't consider this as an issue so is not sure you can ask a RMA for it or even worse could tell you to not cry about because unlocking is not an official feature so there's no issue.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Limited Electronics Heaven
Well, it seems that some of us are stuck with just "a little slice of heaven" in that we can rma and such but getting ahold of the electronics themselves can be discouraging. Took me a week to get my infinity from best buy because the local store doesn't have them in stock. So for me to do an exchange would be quite a long turn-around time. For others that are stuck with buying from a different state or country, the task can be even more daunting.
On a side note, I'm still on .21 with no OTAs available. It makes me wonder if I should root and unlock the bootloader just to verify that I have the "right kind" of TF700. What do you all think? Should this be part of the initial tests I should do to verify my tab?
alienedd said:
Well, it seems that some of us are stuck with just "a little slice of heaven" in that we can rma and such but getting ahold of the electronics themselves can be discouraging. Took me a week to get my infinity from best buy because the local store doesn't have them in stock. So for me to do an exchange would be quite a long turn-around time. For others that are stuck with buying from a different state or country, the task can be even more daunting.
On a side note, I'm still on .21 with no OTAs available. It makes me wonder if I should root and unlock the bootloader just to verify that I have the "right kind" of TF700. What do you all think? Should this be part of the initial tests I should do to verify my tab?
Click to expand...
Click to collapse
Well. i rooted mine the same day i bought it and you can do it without to much to worry about (i'm quite sure that OTA issue has nothing to do with rooting) because you can always unroot.
Unlocking the device will make you loose the warranty (i unlocked mine yesterday) so at least make sure that you checked your tablet for good (headphones, Bluetooth, HDMI connection., all the hw part) before you do it.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Although I understand the inconvenience of not having your device at hand for two or three weeks while it is turning around in RMA, I would like to stress that it is not a dialysis machine -- it is in no way a life-saving or system-critical device, it is a luxury item. All devices have the potency to break down, pretty much none of them is perfect and if it is, it soon will no longer be.
No offense meant, really, but if returning your device because it is faulty is too much, I do not think the initial love for the TF700 went very deeply inside.
---------- Post added at 03:31 AM ---------- Previous post was at 03:28 AM ----------
Pretoriano80 said:
Well. i rooted mine the same day i bought it and you can do it without to much to worry about (i'm quite sure that OTA issue has nothing to do with rooting) because you can always unroot.
Unlocking the device will make you loose the warranty (i unlocked mine yesterday) so at least make sure that you checked your tablet for good (headphones, Bluetooth, HDMI connection., all the hw part) before you do it.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
If so far you haven't received any OTA (neither .22, nor .26) I'd almost wager a finger that you will not be able to unlock anyway. That means I'd opt for an RMA, if at all possible.
My TF700T works perfectly other than the OTA issue. I for one am not going to RMA this thing to Asus for the OTA issue when every thing and I do mean every thing else works great. I have downloaded both .22 and .26 update files from the Asus service site and did a manual miniSD card upgrade. I am hoping that the Jelly Bean release will clear this issue up.
Maybe this is an issue that 'Gary' the Asus guy could address for us if hes watching!
Pretoriano80 said:
Well. i rooted mine the same day i bought it and you can do it without to much to worry about (i'm quite sure that OTA issue has nothing to do with rooting) because you can always unroot.
Unlocking the device will make you loose the warranty (i unlocked mine yesterday) so at least make sure that you checked your tablet for good (headphones, Bluetooth, HDMI connection., all the hw part) before you do it.
Click to expand...
Click to collapse
I definitely intend to do exactly that. Kick the tires, check the AC, make sure the toast comes out golden brown, and that the coffee has that rich texture. Kind of like fishing - you wouldn't keep an unhealthy one even if it was huge, though you'd still reminisce about how you held it in your hands for a time no matter how brief.
MartyHulskemper said:
Although I understand the inconvenience of not having your device at hand for two or three weeks while it is turning around in RMA, I would like to stress that it is not a dialysis machine -- it is in no way a life-saving or system-critical device, it is a luxury item. All devices have the potency to break down, pretty much none of them is perfect and if it is, it soon will no longer be.
No offense meant, really, but if returning your device because it is faulty is too much, I do not think the initial love for the TF700 went very deeply inside.
Click to expand...
Click to collapse
No probs as I get exactly what you are meaning :good:. However, I have lived in a few countries and see it all the time when someone buys such a luxury item in a foreign country only to find out it is lacking after returning home... The most extreme case I saw was someone that bought a Verizon phone then wondered why it didn't work in South America, not knowing the difference between GSM and CDMA. I would just like to make sure that the device can be made functional in all aspects regardless of whether ASUS chooses not to support it further and to where I am.
In any case, if the TF700 doesn't perform as expected (hardware-wise), then I can always do something else. "Go big or go netbook" I told myself. I'm really hoping that I stay at "Big" :fingers-crossed:.
Pretoriano80 said:
Yeah, like i've said in other posts sometimes it looks like everyone live in the "electronics heaven" where you can exchange and get refunds without any reason and everytime you want. Asus doesn't consider this as an issue so is not sure you can ask a RMA for it or even worse could tell you to not cry about because unlocking is not an official feature so there's no issue.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
It's no "electronics heaven". Just a law in germany you don't have:
"Since you cannot examine the goods before the purchase, you have after the remote paragraph law the right to return the received goods without indication of reasons within two weeks by return of them." (only if you buy it @ internet shops or per telephone)
Maybe unlocking is no official feature, but getting updates or registering your device is one. And if Asus tries to be awkward - there is maybe another issue you recognize, unfrequently reboots or something like that :angel:
paysen said:
It's no "electronics heaven". Just a law in germany you don't have:
"Since you cannot examine the goods before the purchase, you have after the remote paragraph law the right to return the received goods without indication of reasons within two weeks by return of them." (only if you buy it @ internet shops or per telephone)
Maybe unlocking is no official feature, but getting updates or registering your device is one. And if Asus tries to be awkward - there is maybe another issue you recognize, unfrequently reboots or something like that :angel:
Click to expand...
Click to collapse
Yes we also have that kind of law here and some big electronics retailer (Mediaworld) follow that law even for products bought directly in-store (you have 8 labour days to return it and get another product in the same price range but you will never get your money back) but with small retailers you better hope to have a good product or else it will become a neverending story.
Always had a great respect for Germany laws and always heard giod things abour warranty so thumb up.
Now that the Bootloader Unlock tool is working for all Infinity devices lets try to convince the official CM10 dev to come back into the fold. You can find the original post here
https://plus.google.com/114860410994043943287/posts/ixpfnNgpmTh
Heads up, guys.
Ive had this phone for about 3 weeks now. I keep it in a case when I am out and about, and I usually take it out when I am home. So I get home a couple of days ago and I noticed the 'C' on the back fell out.
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So I contact HTC about it, and they basically tell me I have 3 options.
1. Send my phone in to get repaired, which means I would be without a phone for an extended time, and I cannot do this. As a Systems Admin, even one missed phone call would be a major problem.
2. I pay $19, and they send me a box, and I send them my phone back and they send me a new one after they 'check it out'. Again, cannot be without the handset
3. They put a hold on my account of $599.99 for about 2 weeks, send me a new one and the hold will drop off after they receive the defective unit AND AFTER someone looks at it. Thats not very feasible.
So now, I have a phone with a missing C, which irks me. I paid $600+ for this phone outright, and I would expect better options than this. Maybe thats why HTC's reputation is so poor.
trill12 said:
Heads up, guys.
Ive had this phone for about 3 weeks now. I keep it in a case when I am out and about, and I usually take it out when I am home. So I get home a couple of days ago and I noticed the 'C' on the back fell out.
So I contact HTC about it, and they basically tell me I have 3 options.
1. Send my phone in to get repaired, which means I would be without a phone for an extended time, and I cannot do this. As a Systems Admin, even one missed phone call would be a major problem.
2. I pay $19, and they send me a box, and I send them my phone back and they send me a new one after they 'check it out'. Again, cannot be without the handset
3. They put a hold on my account of $599.99 for about 2 weeks, send me a new one and the hold will drop off after they receive the defective unit AND AFTER someone looks at it. Thats not very feasible.
So now, I have a phone with a missing C, which irks me. I paid $600+ for this phone outright, and I would expect better options than this. Maybe thats why HTC's reputation is so poor.
Click to expand...
Click to collapse
Those all sound like normal options to me. Any time I've ever gotten a warranty replacement item from any company they put a hold on a credit card for the price of the item. If they don't you've got a $600 device and they've got no way to get you to send in the old one. The charge isn't actually applied to the account, it will be in a pending state until they get the defective device.
My wife goes through this a few times a year with her insulin pump. They put a $3500 pending charge on a card until they get the old device back. Just do the advanced replacement and move on.
Why not go through Verizon? They should have some in Stock
Sent from my HTC One M8 using Tapatalk
I agree with post above try through Verizon. Otherwise those all sound acceptable. May not be ideal under some circumstances but those sound fine.
Sent from my HTC6525LVW using Tapatalk
A joke?
Seriously man, what do you expect them to do lol. I mean things happen and they offered numerous options to make it right.
Aside from them sending you a letter and glue that is....
If we had loads of posts about the letters falling out maybe it would be a joke. As it is this is the first time I've heard of this happening on an M8. No product in the world will come off the line with 100% of them 100% perfect. Their options for you sound pretty reasonable. I agree with the others though; I'd go to Verizon and see what they'll do for you first.
Don't you mean HT is a joke? Sorry, couldn't resist.
As the others said, it can happen. The phone is machined out of a single piece of metal, and then adhesive is used to hold in the letters. Maybe someone was light on sleep when your phone passed through and didn't apply enough. The advance replacement is the best way to go in order to avoid downtime, provided that the phone is new. If it would be a refurb, then just go through Verizon and get it taken care of in advance without the CC hold.
If you can't live without it, just leave it in the case... Duh.
No offense but your post is really pretentious. You can't expect HTC to bend over backwards becaues you are missing a C, a purely cosmetic defect that isn't even facing you most of the time. I think having the hold on your account is totally acceptable, it won't even actually charge you.
This thread is a joke. HTC has one of the best customer service I've seen. They aren't going to give you a 700 dollar device for free. They need some reassurance that you won't "accidentally" lose it trying to return it just like how some people had "defective" S4's just to get an older firmware.
Sent from my HTC6525LVW using XDA Free mobile app
eikast said:
Why not go through Verizon? They should have some in Stock
Sent from my HTC One M8 using Tapatalk
Click to expand...
Click to collapse
Not everyone buys subsidized from VZW, therefore going to them isn't an option.
Unrelated/related - Moto plays the same game. They do not care about the end user not having a phone for a period of time.
If you think that is bad customer service try dealing with Samsung
mtoomey79 said:
Not everyone buys subsidized from VZW, therefore going to them isn't an option.
Unrelated/related - Moto plays the same game. They do not care about the end user not having a phone for a period of time.
Click to expand...
Click to collapse
I bought my phone upfront. It doesn't really matter. Verizon will bend over and help you out. I once got a phone off Amazon mobile and Verizon had no problems replacing that phone 8 months down the road. Sure, Verizon can be evil when it comes to ruining our phones, but they'll bend over to replace your phone. Even it you bought it off ebay or whatever, the phone comes with one year warranty and Verizon will assist you.
Sent from my HTC One M8 using Tapatalk
I'm sorry to hear that about the C on the back of your phone falling off. Taking a look at my glacial silver m8, my HTC letters on the back almost apart to look like they are etched in. I don't think anyone with a silver m8 is going to have this issue.
trill12 said:
Heads up, guys.
Ive had this phone for about 3 weeks now. I keep it in a case when I am out and about, and I usually take it out when I am home. So I get home a couple of days ago and I noticed the 'C' on the back fell out.
So I contact HTC about it, and they basically tell me I have 3 options.
Click to expand...
Click to collapse
Honestly man, and please dont take this "the wrong way..."
But your a SysAdmin and you dont understand the RMA process?
Maybe I dont understand what a Sys Admin is... But I thought you guys used to RMA stuff that goes bad.
Those options are all legit to me. I RMA stuff all the time and these are pretty standard options.
Hell, I even have High end Asus boards that need RMA from time to time and the give me the same as HTC has given you.
mtoomey79 said:
Not everyone buys subsidized from VZW, therefore going to them isn't an option.
Unrelated/related - Moto plays the same game. They do not care about the end user not having a phone for a period of time.
Click to expand...
Click to collapse
B/S. I never buy subsidised phones via VZW (well maybe once in a while)...
Most of the time I buy like new from Swappa or brand new from VZW... and VZW will still take care of me regardless if its new or not.
I also have the Insurance package though... So I am not sure if that makes a diff?
But eitherway... VZW has never said "no" to me...
Yeah I don't know what you expect them to do bud. They're not going to wipe your ass for you too. These are normal options that you get from any company and like others have said, why not go through Verizon?
Sent from my HTC6525LVW using Tapatalk
123421342 said:
No offense but your post is really pretentious. You can't expect HTC to bend over backwards becaues you are missing a C, a purely cosmetic defect that isn't even facing you most of the time. I think having the hold on your account is totally acceptable, it won't even actually charge you.
Click to expand...
Click to collapse
This + this +
I'm sorry the world doesn't revolve around you. The world is an unfair place. It would be an inconvenience to any one on here to not have their phone. As a Sys Admin, maybe talk to your employer about getting you a dedicated secondary line as a failover, you know - because of the doomsday scenario of missing one call.
So you can either start there, create a silly post, or take one of the very viable options an outstanding company offered you.
Crimsonshadow774 said:
Yeah I don't know what you expect them to do bud. They're not going to wipe your ass for you too. These are normal options that you get from any company and like others have said, why not go through Verizon?
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Sent from my HTC6525LVW
richii0207 said:
This thread is a joke. HTC has one of the best customer service I've seen. They aren't going to give you a 700 dollar device for free. They need some reassurance that you won't "accidentally" lose it trying to return it just like how some people had "defective" S4's just to get an older firmware.
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
I resemble that remark. It was a legit warranty claim though.
S4 + MDK + ROOT/Unlocked bootloader + CM11 - - Medicore device to excellent device.
scrosler said:
B/S. I never buy subsidised phones via VZW (well maybe once in a while)...
Most of the time I buy like new from Swappa or brand new from VZW... and VZW will still take care of me regardless if its new or not.
I also have the Insurance package though... So I am not sure if that makes a diff?
But eitherway... VZW has never said "no" to me...
Click to expand...
Click to collapse
The warranty is intact even if you buy full price. I had to swap my non-contract M7 when the battery overheated and died. The phone rep couldn't stop apologizing and actually credited me for 3 days of service although I was only down for 1 thanks to overnight delivery.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Bust the screen on my style 2 weeks ago, being the festive season and the postal service running delayed I decided to hold off sending my phone until after Christmas has past.
I called moto repair service for a quote on repair they got back to me 2 days later with some shocking information new to me.
They informed me that my style was rooted and gave me an estimate of how long it had been rooted for (2 weeks in my case)
They wouldn't be able to repair it even though I said I'd pay they won't touch it, irrelevant if I've gone back to complete stock with my original backup and a relocked bootloader as the style has some kind of e-fuse similar to Samsung device, what's surprised me is that the phone has remotely told Moto that the phone has been rooted somehow.
Talk about big brother looking over you're shoulder, I've bought this phone outright from new I should be able to what I want with it in theory :banghead:
Good thing I've got an Honor 7 as a backup phone, looks like I'll be buying a new screen and doing it myself
Sent from my PLK-L01 using XDA Free mobile app
How could Motorola know this?
I am just waiting for a safe and easy way to root mine marshmallow xt1572, but as I have more 10 months of warranty, I really wanna know how to avoid them from knowing I will be rooted...
Enviado de meu XT1572 usando Tapatalk
Moto knows if you've requested an unlock code. And as soon as you've requested the code you are out of warranty for software issues.
What you mean as unlock code? Is some code in moto website?
Enviado de meu XT1572 usando Tapatalk
Restola said:
Moto knows if you've requested an unlock code. And as soon as you've requested the code you are out of warranty for software issues.
Click to expand...
Click to collapse
This, they don't know if you are rooted per se, but they assume so if you unlocked the bootloader. I've also not had any issues with the fact and warrantee claims have been said to not be an issue unless they can link the problem to the software side. So a broken button or what not on the hardware will still be covered.
mlfs said:
What you mean as unlock code? Is some code in moto website?
Click to expand...
Click to collapse
Unlock code is part of the procedure to get to rooted status, see the guide in the general forums.
I wouldn't be surprised if something here gives them info from your system.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my XT1575 using Tapatalk
ximfinity said:
This, they don't know if you are rooted per se, but they assume so if you unlocked the bootloader. I've also not had any issues with the fact and warrantee claims have been said to not be an issue unless they can link the problem to the software side. So a broken button or what not on the hardware will still be covered.
Unlock code is part of the procedure to get to rooted status, see the guide in the general forums.
Click to expand...
Click to collapse
OK I will take a look on it
As far as a I see there is only a experimental way to root a marshmallow xt1572.
Regards
Enviado de meu XT1572 usando Tapatalk
During the original root procedure, one of the steps tells you to do this:
fastboot oem get_unlock_data
Click to expand...
Click to collapse
and it displays some code. You send that string of code to Motorola and they email you an unlock code. If you use that unlock code, it probably trips something in your phone the way flashing something other than stock on a Samsung phone through Odin trips Knox. That's probably how they know.
Well, this would contradict all the posts of people saying they would fix rooted devices. Makes sense considering that is how the warranty policy is written.
iamsloany said:
Bust the screen on my style 2 weeks ago, being the festive season and the postal service running delayed I decided to hold off sending my phone until after Christmas has past.
I called moto repair service for a quote on repair they got back to me 2 days later with some shocking information new to me.
They informed me that my style was rooted and gave me an estimate of how long it had been rooted for (2 weeks in my case)
They wouldn't be able to repair it even though I said I'd pay they won't touch it, irrelevant if I've gone back to complete stock with my original backup and a relocked bootloader as the style has some kind of e-fuse similar to Samsung device, what's surprised me is that the phone has remotely told Moto that the phone has been rooted somehow.
Talk about big brother looking over you're shoulder, I've bought this phone outright from new I should be able to what I want with it in theory :banghead:
Good thing I've got an Honor 7 as a backup phone, looks like I'll be buying a new screen and doing it myself
Sent from my PLK-L01 using XDA Free mobile app
Click to expand...
Click to collapse
Did you refer the rep you spoke to this this post on the Moto Forums: https://forums.motorola.com/posts/cda80927a1
It has been clearly stated by Motorola that they will still honor warranty on hardware issues even if you have unlocked the bootloader, provided it cannot be traced to something that the software caused. I believe the only thing that they will refuse to even touch is water damage (I think unless you have ADP on Motocare).
This isn't even a warranty claim. Apparently you got a rep that had no idea what he was talking about. If you're paying for the repair, they have no basis to deny you, rooted or not.
Call back and pretend the first conversation never happened. The next rep will give you a price to fix it. If they don't, talk to his manager. Keep going up the chain and don't take no for any answer.
These people's call count are monitored. They're bonuses are affected by how many phone calls they can process an hour. "Nope, you're rooted, can't help you." is a much quicker call than "please hold while I check that price". Be firm and TELL them you want it repaired. Don't ASK if they'll repair it.
Sent from my XT1575 using Tapatalk
rushless said:
Well, this would contradict all the posts of people saying they would fix rooted devices. Makes sense considering that is how the warranty policy is written.
Click to expand...
Click to collapse
I believe that only applies to US customers. I saw a post in Motorola's forums from one of their reps saying they would honor hardware warranty claims on unlocked devices for US customers only. I don't have a link but to it right now, but it's fairly easy to find. It's one of the longer threads on this issue.
The OP doesn't appear to be a US customer...since he has a style not a pure.
shimn said:
I believe that only applies to US customers. I saw a post in Motorola's forums from one of their reps saying they would honor hardware warranty claims on unlocked devices for US customers only. I don't have a link but to it right now, but it's fairly easy to find. It's one of the longer threads on this issue.
The OP doesn't appear to be a US customer...since he has a style not a pure.
Click to expand...
Click to collapse
Spot on buddy, I'm in the UK, but I will give them a call tomorrow and play dumb to get a repair quote if at all possible and see if I can carry it up the mangerial ladder.
Sent from my PLK-L01 using XDA Free mobile app
This was the response on the Motorola thread I mentioned earlier (https://forums.motorola.com/posts/cda80927a1):
The new (2015) Moto X Pure is not a developer edition, so unlocking the bootloader does void the warranty. Sorry about the lack of clarity on this. We've been using this answer but I was double-checking it before posting.
To sum up and clarify:
Unlocking the bootloader will show your warranty as void.
However, if an unrelated physical material failure should occur, such as a bad volume rocker or a failed speaker, it will be covered if the phone shows no signs of physical abuse. The key is that the problem can't be traced to software or abuse.
These same principles apply to MotoCare Insurance (extended warranty).
The above guidelines are applicable in the US only. Policies differ by region/country.
I'll talk to the marketing team about improving our communications about this aspect of our phones. But as a rule of thumb, if it doesn't say "Developer Edition" then unlocking the bootloader is not supported by warranty.
Click to expand...
Click to collapse
I had a 14 X that moto knew was rooted but still honored a warranty claim. With all the permissions now adays its pretty easy for any company to know your rooted.
Wouldn't knowing you're rooted be an invasion of privacy? The unlocked bootloader thing is OK because it's an upfront agreement but moto peeking into YOUR phone to check root with out them.putting their hands on it is very shady.
@rbiter said:
Wouldn't knowing you're rooted be an invasion of privacy? The unlocked bootloader thing is OK because it's an upfront agreement but moto peeking into YOUR phone to check root with out them.putting their hands on it is very shady.
Click to expand...
Click to collapse
Wait, what? Is it possible to root without unlocking the bootloader?
dipaolnv said:
Wait, what? Is it possible to root without unlocking the bootloader?
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No, what is more likely is that the OP meant that Motorola knew his phone was UNLOCKED for about 2 weeks, since you need to request the unlock key from them of course they know. Regardless of whether you root after the fact it states pretty clearly that it will void your warranty when you unlock the bootloader (although as stated it seems in the US they will still honor hardware issues).
They've always known. The qe e-fuse was added back in the Bionic or RAZR days.
On my 2013 Moto X (XT1060), the initial 4.4 KitKat OTA tripped the e-fuse to "qe 1/1". It wasn't until the 5.1 OTA that it moved to "qe 0/1". First number is status of root, second number is a permanent fuse trip when the device was rooted the first time. Good thing I didn't need warranty service because that would've been a hassle. The 2013s that came with KitKat preloaded (like my brother's) don't have it tripped, so his reads "qe 0/0".
Unlocking the bootloader doesn't trip the e-fuse, I don't think.
iamsloany said:
Bust the screen on my style 2 weeks ago, being the festive season and the postal service running delayed I decided to hold off sending my phone until after Christmas has past.
I called moto repair service for a quote on repair they got back to me 2 days later with some shocking information new to me.
They informed me that my style was rooted and gave me an estimate of how long it had been rooted for (2 weeks in my case)
They wouldn't be able to repair it even though I said I'd pay they won't touch it, irrelevant if I've gone back to complete stock with my original backup and a relocked bootloader as the style has some kind of e-fuse similar to Samsung device, what's surprised me is that the phone has remotely told Moto that the phone has been rooted somehow.
Talk about big brother looking over you're shoulder, I've bought this phone outright from new I should be able to what I want with it in theory :banghead:
Good thing I've got an Honor 7 as a backup phone, looks like I'll be buying a new screen and doing it myself
Sent from my PLK-L01 using XDA Free mobile app
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I can tell you first hand, I had an unlocked bootloader and rooted Moto X pure and had some problems with sound. I called customer service and they swapped out the phone no problem, no questions asked.