Hi, I don't know what the hell has happened to this phone but after looking at it I can see there is no IMEI, no APN settings and no signal.
The phone has recently been unlocked from Orange to allow the use of an O2 Sim card. Using one of those internet unlock sites. It has been working fine for the past 2 weeks since unlock.
I don't really know what information to give;
Signal: red circle bar
APN: empty, I tried to add an APN to the list but it would not save. It just goes back to an empty screen.
Network: unknown
signal strength: 0dBm 0asu
mobile netowrk type: unknown
service state: out of service
mobile network state: disconnected
IMEI: Unknown
IMEI SV: Unknown
Any help would be awesome
jollyrogue said:
Hi, I don't know what the hell has happened to this phone but after looking at it I can see there is no IMEI, no APN settings and no signal.
The phone has recently been unlocked from Orange to allow the use of an O2 Sim card. Using one of those internet unlock sites. It has been working fine for the past 2 weeks since unlock.
I don't really know what information to give;
Signal: red circle bar
APN: empty, I tried to add an APN to the list but it would not save. It just goes back to an empty screen.
Network: unknown
signal strength: 0dBm 0asu
mobile netowrk type: unknown
service state: out of service
mobile network state: disconnected
IMEI: Unknown
IMEI SV: Unknown
Any help would be awesome
Click to expand...
Click to collapse
im having the same problems but i managed mine to detect and display my network name but still no signal
i am seeing my imei and imeisv (20)
dial this on the dialer *#*#4636#*#* and in that settings go to phone info scroll all the way down make sure radio is on
and select gsm only but thats as much as i can come up with im stuck still with signal strength 0 dbm 0 asu
ok i was doing some reading. and i found it to be possible that the phone doesnt have the apn settings for all networks in built, so putting in your current carriers apn settings manually should work, im going to try this to see if it works, i just saw the part where you said you tried this but it wouldnt save, still going to give it a shot, mine was also unlocked from orange to use on digicel jamaica networks and it worked for about 2 weeks, then BAM! red anti circle for signal or circle with slash through it or cancel icon. and nooooo signal none whatsoever. but with the *#*#4636#*#* settings i managed to get it to display my carriers name when i drag the notifications menu down. i dont know if flashing the radio will fix this but i was told this moto cliq has the latest radio already. still searching for solutions
this problem is all over with 0 solutions lol
http://android.modaco.com/content/h...ock-phone-with-code-and-now-no-sim-card-work/
I managed to solve the problem a couple of weeks after making the thread by simply rooting it and installing a custom ROM, I think it came with a radio flash as well but can't remember. It's my sisters phone and it seems as though she hasn't had any problems with it since then so all is good.
jollyrogue said:
I managed to solve the problem a couple of weeks after making the thread by simply rooting it and installing a custom ROM, I think it came with a radio flash as well but can't remember. It's my sisters phone and it seems as though she hasn't had any problems with it since then so all is good.
Click to expand...
Click to collapse
post the radio and rom you used mate, share the wealth.
xoom mz601
after rooting and installing eos 2 lost 3g
tried multipke valid sims that worked in the xoom prior, and also work in other devices
when doing a scan network it picks up all avail networks however it cannot attach.
status shows:
Network : vodafone
Signal Strength -77dBm 18 asu
Mobile Network Type: Unknown
Service Status: Out of service
Mobile network state: Disconnected
MDN: Unknown
IMEI: some numbers
IMEI SV: 88
tried returning to stock rom, no luck...
any help would be appreciated
Today I tried putting CM12 on my Moto G(xt1034) and I realized that you needed to install CM11 first then CM12. I tried to reset to stock firmware which I did and now I have no service and my phone shows as xt1032. Im with wind mobile and I don't think I got the AWS Xt1034 stock firmware and that's why im getting no service.
In status it says
Network - Unknown
Signal strength - 0dBM 99 asu
Mobile network type - Unknown
Service state - Voice: Radio off / Data: Radio off
Roaming - Not roaming
Mobile network state - Disconnected
My phone number - (it shows my number)
If someone could give me help on how to get my service back as no one can reach me at all that would be great...
I have the same problem
Hello!
A friend of mine recently bought a Moto G from a random person. It seemed to work just fine with a mexican Telcel SIM card (so we suspect it is an XT1032 like the one I have). After that we unlocked the bootloader, flashed a custom recovery (philz) and then flashed a stock Lollipop ROM from this thread (no bootloader update problem).
Then the problems started: the phone can get internet just fine from the mobile company (Telcel), but CAN'T MAKE PHONE CALLS. It just displays a "Mobile network not available" dialog. It didn't matter if we used any SIM card (we tried with multiple that we know that work on other phones). So then we flashed a mexican stock KitKat version from this thread but the same problem still happens (again, we tried with multiple working SIMs).
I've looked for solutions. Some of them suggest looking onto the *#*#4636#*#* option, but it does literally nothing on the phone. Here is the info from the "Status" section in the About Phone option of the Settings:
Network: TELCEL
Mobile network type: HSPA+
Service state: Out of service
Roaming: Not roaming
Mobile network state: Connected
My phone number: Unknown
IMEI: (this one seems to be correct)
Any help to solve the problem is appreciated. Thanks a lot!
No info on this?
As I mentioned, other threads and forums with similar problems mention solutions that don't work. I'm still looking but people with this problem never seem to get a solution.
I own an GALAXY S7 EDGE AT & T ( G935A )
Yesterday on morning i was talking on phone and after 1 minutes 17 sec phone loses carrier signal and after 2 sec of losing signal the phone reboot automatically then was very slow. I rebooted the phone, and it showed that havent SIGNAL there and instead CARRIER SIGNAL i see the circle with diagonal line there.
I wait some minutes for the signal but again the same, i make some restarts but again the signal doesnt work, just displayed circle with diagonal line. Then i make RESET FACTORY and after configuration was the same again, i update to nougat 7.0 but again was the same error, i downgrade to ANDROID 6.0 but again doesnt work.
The wi-fi works perfectly with no problem, but I can't make a call, send sms, or mms, or use mobile data like 2g 3g 4g lte or gsm.
Any ideas how I can turn the radio on? I've rebooted several times and toggled the Mobile Data button, but that isn't doing anything.
Other details are:
In SIM CARD status:
NETWORK: Unknown
SIGNAL STRENGTH: -113 dBm 0 asu
Mobile Network Type: Unknown
Service State: RADIO OFF
Roaming: Not roaming
Mobile network state: Disconnected
MY PHONE NUMBER : Unknown
On About Phone:
Model number: SAMSUNG-SM-G935A
ANDROID version: 6.0.1
ANDROID SECURITY PATCH : SEPTEMBER 1, 2016
Baseband version: G935AUCS4API2
Kernel version: 3.18.20-8575098 [email protected] #1
Build number: MMB29N.G935AUCS4API2
IMEI INFORMATION IS THERE, SERIAL NUMBER ALSO,
IMS REGISTRATION STATUS : NOT REGISTERED
CAN YOU HELP ME WHAT TO DO PLEASE ? HOW TO FIX THAT ?
THANK YOU
exhani said:
I own an GALAXY S7 EDGE AT & T ( G935A )
Yesterday on morning i was talking on phone and after 1 minutes 17 sec phone loses carrier signal and after 2 sec of losing signal the phone reboot automatically then was very slow. I rebooted the phone, and it showed that havent SIGNAL there and instead CARRIER SIGNAL i see the circle with diagonal line there.
I wait some minutes for the signal but again the same, i make some restarts but again the signal doesnt work, just displayed circle with diagonal line. Then i make RESET FACTORY and after configuration was the same again, i update to nougat 7.0 but again was the same error, i downgrade to ANDROID 6.0 but again doesnt work.
The wi-fi works perfectly with no problem, but I can't make a call, send sms, or mms, or use mobile data like 2g 3g 4g lte or gsm.
Any ideas how I can turn the radio on? I've rebooted several times and toggled the Mobile Data button, but that isn't doing anything.
Other details are:
In SIM CARD status:
NETWORK: Unknown
SIGNAL STRENGTH: -113 dBm 0 asu
Mobile Network Type: Unknown
Service State: RADIO OFF
Roaming: Not roaming
Mobile network state: Disconnected
MY PHONE NUMBER : Unknown
On About Phone:
Model number: SAMSUNG-SM-G935A
ANDROID version: 6.0.1
ANDROID SECURITY PATCH : SEPTEMBER 1, 2016
Baseband version: G935AUCS4API2
Kernel version: 3.18.20-8575098 [email protected] #1
Build number: MMB29N.G935AUCS4API2
IMEI INFORMATION IS THERE, SERIAL NUMBER ALSO,
IMS REGISTRATION STATUS : NOT REGISTERED
CAN YOU HELP ME WHAT TO DO PLEASE ? HOW TO FIX THAT ?
THANK YOU
Click to expand...
Click to collapse
Have you looked in system settings to verify that your network/SIM settings are correct?
Here are some dialer menus for S7 and S7 Edge. You're looking for the menu that let's you check the status of your radio and allows you to turn the radio on/off. See if it will let you turn the radio back on.
http://www.samsungsfour.com/tutorials/all-secret-codes-of-samsung-galaxy-s7-and-galaxy-s7-edge.html
Also, try a different or new SIM.
Are you sure your service wasn't disconnected by your carrier? Have you called support?
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Hello, thank you for your reply!
I have check SIM in another phone and works perfectly, i have test everything possible but again not works.
I send to SAMSUNG SERVICE and they will reply me an answer on Monday.
I moved to GALAXY S8 SM-G950F
Thank you again,
Best regards
try to press *#06# ,if it is no IMEI. there is something wrong in EFS part.
zxxrar said:
try to press *#06# ,if it is no IMEI. there is something wrong in EFS part.
Click to expand...
Click to collapse
If you read their first post, they still have their IMEI number, it is still listed where it is supposed to be in settings.
Checking IMEI would have been my first suggestion also but they have IMEI so I didn't bother mentioning it.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Now im with GALAXY S8
droidriven said:
if you read their first post, they still have their imei number, it is still listed where it is supposed to be in settings.
Checking imei would have been my first suggestion also but they have imei so i didn't bother mentioning it.
i do not provide help in pm, keep it in the threads where everyone can share
Click to expand...
Click to collapse
i am with galaxy s8 now.. Thank you for your reply
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help! i have a s8+ with "not registered on network"
no calls, no sms, no mobile internet, imei number is still there.
tried rebooting phone, cleaning contacts on sim card, clearing connections in settings, nothing! google is no help at all.
i'm not rooted so i can't use that to help.
HUYI said:
help! i have a s8+ with "not registered on network"
no calls, no sms, no mobile internet, imei number is still there.
tried rebooting phone, cleaning contacts on sim card, clearing connections in settings, nothing! google is no help at all.
i'm not rooted so i can't use that to help.
Click to expand...
Click to collapse
Did this just happen on its own, did it happen after you updated the device?
If you bought the device used and you ran into this issue when you tried to activate it, it might be a device that someone didn't pay the phone bill and the devices blacklisted. If this is the case, there's nothing you can do until/unless the previous owner's existing bill is paid, then the block will be removed.
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