Hi, I don't know what the hell has happened to this phone but after looking at it I can see there is no IMEI, no APN settings and no signal.
The phone has recently been unlocked from Orange to allow the use of an O2 Sim card. Using one of those internet unlock sites. It has been working fine for the past 2 weeks since unlock.
I don't really know what information to give;
Signal: red circle bar
APN: empty, I tried to add an APN to the list but it would not save. It just goes back to an empty screen.
Network: unknown
signal strength: 0dBm 0asu
mobile netowrk type: unknown
service state: out of service
mobile network state: disconnected
IMEI: Unknown
IMEI SV: Unknown
Any help would be awesome
jollyrogue said:
Hi, I don't know what the hell has happened to this phone but after looking at it I can see there is no IMEI, no APN settings and no signal.
The phone has recently been unlocked from Orange to allow the use of an O2 Sim card. Using one of those internet unlock sites. It has been working fine for the past 2 weeks since unlock.
I don't really know what information to give;
Signal: red circle bar
APN: empty, I tried to add an APN to the list but it would not save. It just goes back to an empty screen.
Network: unknown
signal strength: 0dBm 0asu
mobile netowrk type: unknown
service state: out of service
mobile network state: disconnected
IMEI: Unknown
IMEI SV: Unknown
Any help would be awesome
Click to expand...
Click to collapse
im having the same problems but i managed mine to detect and display my network name but still no signal
i am seeing my imei and imeisv (20)
dial this on the dialer *#*#4636#*#* and in that settings go to phone info scroll all the way down make sure radio is on
and select gsm only but thats as much as i can come up with im stuck still with signal strength 0 dbm 0 asu
ok i was doing some reading. and i found it to be possible that the phone doesnt have the apn settings for all networks in built, so putting in your current carriers apn settings manually should work, im going to try this to see if it works, i just saw the part where you said you tried this but it wouldnt save, still going to give it a shot, mine was also unlocked from orange to use on digicel jamaica networks and it worked for about 2 weeks, then BAM! red anti circle for signal or circle with slash through it or cancel icon. and nooooo signal none whatsoever. but with the *#*#4636#*#* settings i managed to get it to display my carriers name when i drag the notifications menu down. i dont know if flashing the radio will fix this but i was told this moto cliq has the latest radio already. still searching for solutions
this problem is all over with 0 solutions lol
http://android.modaco.com/content/h...ock-phone-with-code-and-now-no-sim-card-work/
I managed to solve the problem a couple of weeks after making the thread by simply rooting it and installing a custom ROM, I think it came with a radio flash as well but can't remember. It's my sisters phone and it seems as though she hasn't had any problems with it since then so all is good.
jollyrogue said:
I managed to solve the problem a couple of weeks after making the thread by simply rooting it and installing a custom ROM, I think it came with a radio flash as well but can't remember. It's my sisters phone and it seems as though she hasn't had any problems with it since then so all is good.
Click to expand...
Click to collapse
post the radio and rom you used mate, share the wealth.
Related
ok guys heres the deal. I got this used captivate of ebay. when i put my att sim card in it i cant get no service. when go to settings>about>status this is what it says :
-Phone number : it shows the number that is used with sim card
-network unknown
-signal strenght -111dBm 1 asu
mobile network type : gprs
- service state-out of service
- roaming-not roaming
-mobile network state - disconnected
IMEI matches
I called att, and they asked for IMEi, phone number and all that, tried to help me somehow, but none of that stuff didnt work, and they said that its probably problem with phone. Does anyone can help me with this ??
Try resetting to default the APN.
Go to Settings/ Wireless and network/ Mobile networks/ Access Point Names/ then Menu button and select Reset to default.
If that doesn't work...what does it show underneath Baseband version ?? If nothin- then flash a modem. If somethin- then flash a different modem.
Hopefully one of these will help ya.
Sent by XDA Premium App
try a factory reset with the sim card in, it should pull apn settings from sim.
flash one of Stock ROMs, they come with AT&T APN preselected.
SauromKK4 "one-click" for example.
I am having a bit of a dilemma.
My OnePlus One started to act up this morning. I am unable to get anything above UMTS as the Cellular Network Type on my phone. I have checked the APN settings and they are correct. I am also getting my IMEI so that is not an issue.
I have dialed *#*#4636#*#* and tried to change the network type to LTE/GSM auto (PRL), but there is still nothing. In the Service State, I have listed is Voice: In Service/Data: Out of Service, and Cellular Network State is just Disconnected.
This issue happens on every ROM I try.
Any help/advice would be appreciated as I am stuck using my Nexus 4 for the time being!
xjewpacabrax said:
I am having a bit of a dilemma.
My OnePlus One started to act up this morning. I am unable to get anything above UMTS as the Cellular Network Type on my phone. I have checked the APN settings and they are correct. I am also getting my IMEI so that is not an issue.
I have dialed *#*#4636#*#* and tried to change the network type to LTE/GSM auto (PRL), but there is still nothing. In the Service State, I have listed is Voice: In Service/Data: Out of Service, and Cellular Network State is just Disconnected.
This issue happens on every ROM I try.
Any help/advice would be appreciated as I am stuck using my Nexus 4 for the time being!
Click to expand...
Click to collapse
I guess cellular network state just describes if you are connected to data services or not.
>drop down >signal bar >more settings >turn cellular network off and back on. Reboot. This is what worked or me.
I own an GALAXY S7 EDGE AT & T ( G935A )
Yesterday on morning i was talking on phone and after 1 minutes 17 sec phone loses carrier signal and after 2 sec of losing signal the phone reboot automatically then was very slow. I rebooted the phone, and it showed that havent SIGNAL there and instead CARRIER SIGNAL i see the circle with diagonal line there.
I wait some minutes for the signal but again the same, i make some restarts but again the signal doesnt work, just displayed circle with diagonal line. Then i make RESET FACTORY and after configuration was the same again, i update to nougat 7.0 but again was the same error, i downgrade to ANDROID 6.0 but again doesnt work.
The wi-fi works perfectly with no problem, but I can't make a call, send sms, or mms, or use mobile data like 2g 3g 4g lte or gsm.
Any ideas how I can turn the radio on? I've rebooted several times and toggled the Mobile Data button, but that isn't doing anything.
Other details are:
In SIM CARD status:
NETWORK: Unknown
SIGNAL STRENGTH: -113 dBm 0 asu
Mobile Network Type: Unknown
Service State: RADIO OFF
Roaming: Not roaming
Mobile network state: Disconnected
MY PHONE NUMBER : Unknown
On About Phone:
Model number: SAMSUNG-SM-G935A
ANDROID version: 6.0.1
ANDROID SECURITY PATCH : SEPTEMBER 1, 2016
Baseband version: G935AUCS4API2
Kernel version: 3.18.20-8575098 [email protected] #1
Build number: MMB29N.G935AUCS4API2
IMEI INFORMATION IS THERE, SERIAL NUMBER ALSO,
IMS REGISTRATION STATUS : NOT REGISTERED
CAN YOU HELP ME WHAT TO DO PLEASE ? HOW TO FIX THAT ?
THANK YOU
exhani said:
I own an GALAXY S7 EDGE AT & T ( G935A )
Yesterday on morning i was talking on phone and after 1 minutes 17 sec phone loses carrier signal and after 2 sec of losing signal the phone reboot automatically then was very slow. I rebooted the phone, and it showed that havent SIGNAL there and instead CARRIER SIGNAL i see the circle with diagonal line there.
I wait some minutes for the signal but again the same, i make some restarts but again the signal doesnt work, just displayed circle with diagonal line. Then i make RESET FACTORY and after configuration was the same again, i update to nougat 7.0 but again was the same error, i downgrade to ANDROID 6.0 but again doesnt work.
The wi-fi works perfectly with no problem, but I can't make a call, send sms, or mms, or use mobile data like 2g 3g 4g lte or gsm.
Any ideas how I can turn the radio on? I've rebooted several times and toggled the Mobile Data button, but that isn't doing anything.
Other details are:
In SIM CARD status:
NETWORK: Unknown
SIGNAL STRENGTH: -113 dBm 0 asu
Mobile Network Type: Unknown
Service State: RADIO OFF
Roaming: Not roaming
Mobile network state: Disconnected
MY PHONE NUMBER : Unknown
On About Phone:
Model number: SAMSUNG-SM-G935A
ANDROID version: 6.0.1
ANDROID SECURITY PATCH : SEPTEMBER 1, 2016
Baseband version: G935AUCS4API2
Kernel version: 3.18.20-8575098 [email protected] #1
Build number: MMB29N.G935AUCS4API2
IMEI INFORMATION IS THERE, SERIAL NUMBER ALSO,
IMS REGISTRATION STATUS : NOT REGISTERED
CAN YOU HELP ME WHAT TO DO PLEASE ? HOW TO FIX THAT ?
THANK YOU
Click to expand...
Click to collapse
Have you looked in system settings to verify that your network/SIM settings are correct?
Here are some dialer menus for S7 and S7 Edge. You're looking for the menu that let's you check the status of your radio and allows you to turn the radio on/off. See if it will let you turn the radio back on.
http://www.samsungsfour.com/tutorials/all-secret-codes-of-samsung-galaxy-s7-and-galaxy-s7-edge.html
Also, try a different or new SIM.
Are you sure your service wasn't disconnected by your carrier? Have you called support?
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Hello, thank you for your reply!
I have check SIM in another phone and works perfectly, i have test everything possible but again not works.
I send to SAMSUNG SERVICE and they will reply me an answer on Monday.
I moved to GALAXY S8 SM-G950F
Thank you again,
Best regards
try to press *#06# ,if it is no IMEI. there is something wrong in EFS part.
zxxrar said:
try to press *#06# ,if it is no IMEI. there is something wrong in EFS part.
Click to expand...
Click to collapse
If you read their first post, they still have their IMEI number, it is still listed where it is supposed to be in settings.
Checking IMEI would have been my first suggestion also but they have IMEI so I didn't bother mentioning it.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Now im with GALAXY S8
droidriven said:
if you read their first post, they still have their imei number, it is still listed where it is supposed to be in settings.
Checking imei would have been my first suggestion also but they have imei so i didn't bother mentioning it.
i do not provide help in pm, keep it in the threads where everyone can share
Click to expand...
Click to collapse
i am with galaxy s8 now.. Thank you for your reply
Sent from my ASUS_Z00AD using XDA Free mobile app
help! i have a s8+ with "not registered on network"
no calls, no sms, no mobile internet, imei number is still there.
tried rebooting phone, cleaning contacts on sim card, clearing connections in settings, nothing! google is no help at all.
i'm not rooted so i can't use that to help.
HUYI said:
help! i have a s8+ with "not registered on network"
no calls, no sms, no mobile internet, imei number is still there.
tried rebooting phone, cleaning contacts on sim card, clearing connections in settings, nothing! google is no help at all.
i'm not rooted so i can't use that to help.
Click to expand...
Click to collapse
Did this just happen on its own, did it happen after you updated the device?
If you bought the device used and you ran into this issue when you tried to activate it, it might be a device that someone didn't pay the phone bill and the devices blacklisted. If this is the case, there's nothing you can do until/unless the previous owner's existing bill is paid, then the block will be removed.
Sent from my LGL84VL using Tapatalk
Hey all, thanks in advance for any advice offered.
For some reason my GS8+ has a greyed out GSM signal bar with an 'x' next to it. As far as I remember the only thing I did was put it to charge overnight. I've tried removing the SIM, still grey, inserting another carrier's SIM (known to be working), still grey, my original SIM also works fine in another phone. Everything else not related to cell service works fine (wifi, bluetooth etc.). I can see the IMEI number in settings as usual.
I've tried resetting the network settings, factory resetting the phone, I've even reloaded the ROM via Odin. No joy.
The phone is pretty much stock, except for the fact that I changed the carrier software from AT&T to Verizon in order to use a particular LTE band. Since I did that, the phone worked fine for several months.
I've only noticed two things odd thus far. After reloading the ROM and downloading a few updates, a game (Empire) appeared from nowhere installed in my app drawer. Also, the Airplane mode icon in the notification shade is light blue, similar to when it's transitioning from off to on. Airplane mode seems to work though, because I can toggle it, and the wifi reacts as such.
I can't search network operators manually (says: Error while searching for networks), changing the network mode does nothing, and none of the secret dialing codes work either. They all say "Mobile network not available". With a SIM inserted, my SIM status menu says, Network: unknown, Signal strength: -113dBm 0 asu, Service state: Radio off.
Sorry if I'm long-winded, but I'd appreciate any assistance at all. Thanks again for taking the time to read.
Hey, I'm having the same problem. Did you find a fix?
Nope.
I had a same issue after I update girlfriend's s7 . The ROM (custom one) was based on newer version but the firmware and BL were old.
I know and I understand that you just put it to charge overnight but you can give a try to flash latest firmware CRED one.
Allso is mandatory to chose the correct country and carrier. Chose the country where you are and Verzion carrier
I have same issue tried flashing other roms. All didn't work
Hey all, thanks in advance for any advice offered.
For some reason my Galaxy S8+ has a greyed out GSM signal bar with an 'x' next to it. As far as I remember the only thing I did was put it to charge overnight. I've tried removing the SIM, still grey, inserting another carrier's SIM (known to be working), still grey, my original SIM also works fine in another phone. Everything else not related to cell service works fine (wifi, bluetooth etc.). I can see the IMEI number in settings as usual.
I've tried resetting the network settings, factory resetting the phone, I've even reloaded the ROM via Odin. No joy.
The phone is pretty much stock, except for the fact that I changed the carrier software from AT&T to Verizon in order to use a particular LTE band. Since I did that, the phone worked fine for several months.
I've only noticed two things odd thus far. After reloading the ROM and downloading a few updates, a game (Empire) appeared from nowhere installed in my app drawer. Also, the Airplane mode icon in the notification shade is light blue, similar to when it's transitioning from off to on. Airplane mode seems to work though, because I can toggle it, and the wifi reacts as such.
I can't search network operators manually (says: Error while searching for networks), changing the network mode does nothing, and none of the secret dialing codes work either. They all say "Mobile network not available". With a SIM inserted, my SIM status menu says, Network: unknown, Signal strength: -113dBm 0 asu, Service state: Radio off.
Sorry if I'm long-winded, but I'd appreciate any assistance at all. Thanks again for taking the time to read.
I had the same issue and I replaced the daughterboard and antennas