ok guys heres the deal. I got this used captivate of ebay. when i put my att sim card in it i cant get no service. when go to settings>about>status this is what it says :
-Phone number : it shows the number that is used with sim card
-network unknown
-signal strenght -111dBm 1 asu
mobile network type : gprs
- service state-out of service
- roaming-not roaming
-mobile network state - disconnected
IMEI matches
I called att, and they asked for IMEi, phone number and all that, tried to help me somehow, but none of that stuff didnt work, and they said that its probably problem with phone. Does anyone can help me with this ??
Try resetting to default the APN.
Go to Settings/ Wireless and network/ Mobile networks/ Access Point Names/ then Menu button and select Reset to default.
If that doesn't work...what does it show underneath Baseband version ?? If nothin- then flash a modem. If somethin- then flash a different modem.
Hopefully one of these will help ya.
Sent by XDA Premium App
try a factory reset with the sim card in, it should pull apn settings from sim.
flash one of Stock ROMs, they come with AT&T APN preselected.
SauromKK4 "one-click" for example.
Related
Hi, I don't know what the hell has happened to this phone but after looking at it I can see there is no IMEI, no APN settings and no signal.
The phone has recently been unlocked from Orange to allow the use of an O2 Sim card. Using one of those internet unlock sites. It has been working fine for the past 2 weeks since unlock.
I don't really know what information to give;
Signal: red circle bar
APN: empty, I tried to add an APN to the list but it would not save. It just goes back to an empty screen.
Network: unknown
signal strength: 0dBm 0asu
mobile netowrk type: unknown
service state: out of service
mobile network state: disconnected
IMEI: Unknown
IMEI SV: Unknown
Any help would be awesome
jollyrogue said:
Hi, I don't know what the hell has happened to this phone but after looking at it I can see there is no IMEI, no APN settings and no signal.
The phone has recently been unlocked from Orange to allow the use of an O2 Sim card. Using one of those internet unlock sites. It has been working fine for the past 2 weeks since unlock.
I don't really know what information to give;
Signal: red circle bar
APN: empty, I tried to add an APN to the list but it would not save. It just goes back to an empty screen.
Network: unknown
signal strength: 0dBm 0asu
mobile netowrk type: unknown
service state: out of service
mobile network state: disconnected
IMEI: Unknown
IMEI SV: Unknown
Any help would be awesome
Click to expand...
Click to collapse
im having the same problems but i managed mine to detect and display my network name but still no signal
i am seeing my imei and imeisv (20)
dial this on the dialer *#*#4636#*#* and in that settings go to phone info scroll all the way down make sure radio is on
and select gsm only but thats as much as i can come up with im stuck still with signal strength 0 dbm 0 asu
ok i was doing some reading. and i found it to be possible that the phone doesnt have the apn settings for all networks in built, so putting in your current carriers apn settings manually should work, im going to try this to see if it works, i just saw the part where you said you tried this but it wouldnt save, still going to give it a shot, mine was also unlocked from orange to use on digicel jamaica networks and it worked for about 2 weeks, then BAM! red anti circle for signal or circle with slash through it or cancel icon. and nooooo signal none whatsoever. but with the *#*#4636#*#* settings i managed to get it to display my carriers name when i drag the notifications menu down. i dont know if flashing the radio will fix this but i was told this moto cliq has the latest radio already. still searching for solutions
this problem is all over with 0 solutions lol
http://android.modaco.com/content/h...ock-phone-with-code-and-now-no-sim-card-work/
I managed to solve the problem a couple of weeks after making the thread by simply rooting it and installing a custom ROM, I think it came with a radio flash as well but can't remember. It's my sisters phone and it seems as though she hasn't had any problems with it since then so all is good.
jollyrogue said:
I managed to solve the problem a couple of weeks after making the thread by simply rooting it and installing a custom ROM, I think it came with a radio flash as well but can't remember. It's my sisters phone and it seems as though she hasn't had any problems with it since then so all is good.
Click to expand...
Click to collapse
post the radio and rom you used mate, share the wealth.
Hi, I've been trying to connect my captivate to my network's WAP connection but not been able so far.
My Captivate's info:
Baseband Version: I897UCJH7 (the stock version)
Kernel Version: Voodoo Lagfix
Rooted
I bought it unlocked in the US, inserted my sim card (Wap was working in 3G on my previous Nokia N95), I configured the APN info to the Captivate correctly, then tryed to open a site with no luck. No internet and no MMS.
I started investigating and found that the Network operators menu won't let me choose any of the local networks as a "Default Setup" button is greyed out. I thought this must be an other AT&T lock and tryed to solve this by rooting the phone as I had no idea what that is for but it didn't help.
Ancel's 3G Network works in 2100Mhz. In the about section Mobile network type goes from UMTS to EDGE to HDSPA all the time, Service State "In service" and Mobile Network State from connecting to disconnected all the time.
When I start sending a MMS, Mobile Network State goes to "connected", the phone displays a little 3G icon with two grey arrows at the top of the screen, but the MMS never sends. The icon eventually goes away, the Mobile Network State goes back to disconnected and connecting and the message never gets "sent".
Can anyone help me? Thank you.
Javier.
Hi,
I have a Nexus S I9023 with baseband I9023XXKI1
Provider is Telenet in Belgium, which is a full MVNO with its own MNC
When running any Gingerbread version, the phone works fine when going out of the country, and returning.
But with any ICS rom (stock or CyanogenMod) the phone will not be able to connect to any international providers, when my providers SIM is installed. But when I stick my providers SIM into another phone the SIM will switch over, after which I can put it back into my Nexus S and I can roam to any other international provider without problems, but the phone will not switch back to my own provider when I get back into the country. At this point I again have to put the Telenet SIM into another phone to force it out of roaming mode after which I can put it back into my Nexus S and it works again on my own provider.
I also tried with another Telenet SIM and had the exact same problem, so it is not a problem with the specific SIM itself. But when I stick in a non-Telenet SIM it does switch to roaming and non-roaming without problems. So it clearly is a combination of the ICS ROM with the Telenet SIM.
The only other thing I found is that the MNC code in apns-conf.xml is wrong for Telenet. It is listed as MNC=10 which used to be correct until sometime last year when everyone was issued a new SIM with MNC=05. But with a custom APN setup mobile data works fine.
If anyone has any idea how I could solve this issue, I would love to hear about it!
Cant Activate/Deactivate International Call Roaming on Nexus S.
Hi,
Same issue here, mine is Nexus S, running ICS 4.0.4, baseband version I9020XXKI1. I am not able to make calls in roaming. I spoke to my provider (O2 Germany) and they say that, I have to deactivate the lock (Lock to activate roaming). I haven't found any way to unlock this service. I have not tried what the OP has mentioned in his post (i.e., to put the sim into another phone and then try back in Nexus S). But I would like to know, how can I Activate or Deactivate the roaming lock ??
Thanks,
Cheers!!
esunny said:
Hi,
Same issue here, mine is Nexus S, running ICS 4.0.4, baseband version I9020XXKI1. I am not able to make calls in roaming. I spoke to my provider (O2 Germany) and they say that, I have to deactivate the lock (Lock to activate roaming). I haven't found any way to unlock this service. I have not tried what the OP has mentioned in his post (i.e., to put the sim into another phone and then try back in Nexus S). But I would like to know, how can I Activate or Deactivate the roaming lock ??
Thanks,
Cheers!!
Click to expand...
Click to collapse
The only roaming feature you can enable is for Data. This has no effect on roaming for normal phone usage.
You can change this setting under "System Settings" -> "More..." (under Wireless & Networks) -> "Mobile Networks"
Here you will find a "Data roaming" option, and possibly a "National data roaming" option
I have a Desire Z with Android 4.0.4 and Telenet for the cellphone also. I noticed I have to activate the romaing in Belgium to have the data connection which is strange as I'm in Belgium. Now I hear that they can be issues calling/sending sms abroad... I'll see when I'll be in Croatia.
I activated for the moment all the option (data roaming, national roaming) for the moment, nothing more strange than having the romaing activated and the 'R' in the network signal.
National Roaming seems to be needed on some phones, since the Telenet SIM swap last year to get a data connection in Belgium. On my own Nexus S phone I don't have the problem. But on my wife's SE Xperia Mini Pro (2011 model) with stock Android 2.3.4 it does have this issue.
The old sim used MNC=10, while the new SIM uses MNC=05 and it seems that some phones have some kind of issue with that.
MNC is the Mobile Network Code, which together with the MCC (Mobile Country Code) forms a identifier per provider.
http://en.wikipedia.org/wiki/Mobile_Network_Code
I narrowed down the issue somewhat.
Basically my prior workaround that the SIM needed to be swapped to another phone to force the network to connect was false.
What actually needs to happen to force the phone to enter or exit roaming is to pull the battery.
Rebooting the phone, or shutting it down and rebooting (cold boot) does not make a difference, the battery needs to be pulled and then the phone will switch networks.
I found this by accident, because I was out of the country and it was as normal refusing to switch to roaming mode. Then the battery died and I connected power to the phone and booted it, and it suddenly connected to a foreign provider in roaming mode.
Getting back to Belgium, it again refused to switch back, so I verified it by just pulling out the battery and putting it back and the phone successfully was able to connect to Telenet again.
In other words, some component needs to be reset for it to successfully switch to roaming and back. This component does not get turned off when the phone is turned off, so the battery needs to be pulled.
Hello guys,
My n8000 seemed couldn't connect to a network.
It has happened since 6 months ago.
The signal shown a full bar, and the SIM toolkit application of the sim card that i inserted is appeared, and also in network setting it show the APN of my network
When i search the network, various network poped up, and i can select the network just fine.
But when i tried to call or do something network related, it always shown "Network Not Available"
I have switched SIM card to various provider but it doesnt change anything
I use
Gnabo v7 ROM,
Android ver. 4.4.2.
And boeflla kernel
My tab has history of "hard modding" in which i used to mess with the efs, broadband and imei number.. but it had been restored
Now my IMEI number is 00499xxxxxx
I think the problem is from software/system related, not the hardware problem.
Is there anyway i can check which component is messed up?
And is there anyway i can fix my problem?
Sorry for my bad english
thanks
Sent from my GT-N8000 using Tapatalk
First I would check if the IMEI is possibly black listed, maybe here: http://www.imeidetective.com/englishaparativbazi.php
If not I would go back to stock and check if network works.
My Mothers Note3 was purchased from her service provider in SA ( Telkom ) it is an unbranded prone and was not locked to her provider network.
She took the phone over to the US and used an AT&T sim there without a problem for a two weeks.
Upon her return she put her own sim back into the phone and it would not log onto her provider network.
Thinking it was the sim card I swapped it with mine from another service provider and it worked no problem.
placing her Sim into my phone also worked without a problem.
She had her sim card changed anyway and since then that phone will not connect to any other network than Vodacom. The phone was not bought from them and there is no reason why it would be locked to their network, but everything seems to be pointing to that.
Her service provider said they would have to replace the motherboard to fix it.
Can anyone enlighten me as to what could be causing this and if there is a fix for it?
Try changing the APN settings (Settings->More Networks->Mobile Networks->Access Point Names) and change the settings to the proper APN settings for Telcom (not sure what they are since I'm from the US, but just google it and they should be easy to find) and also check to make sure that your phone is searching for the right type of network (Settings->More Networks->Mobile Networks->Network Mode and select LTE/WCDMA/GSM) and see if it connects then.