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PLEASE HELP!!!Treo 750 and audio socket problem

Hi guys! Hope you can give me a hand on this...
I´ve been got my palm treo 750 since last March and everything goes really good with it, in fact i love it, but 2 days ago i plugged the headphones in it and only could listen through the speaker of the treo. I tried it sometimes more but nothing happened, the only way it works is to plug the headphones and do a soft-reset, when it starts i can listen to music or whatever through the headphones, and when i disconnect them and turn it off for a while, it happens again, so i have to do another soft-reset with the headphones plugged to listen though the headphones again.
1) I suppose it´s a hardware malfunctioning stuff, but maybe it´s not copmletely broken and could work fine with a soft appl, is that possible?
2) If not, does any one have specific photos and info about how to do the surgery?
3) In case i do the surgery, is it possible to change the socket from 2.5 to 3.5 mm? I mean, it´s only a hardware situation or do I have to install or change something in the treo´s software.
Anything would be great except take it to the technical service bc it could take a very long time to get it back, and i use to need it daily.
THANK YOU VERY MUCH IN ADVANCE

You may want to take a look at this site...
http://treotricks.blogspot.com/2006/01/treo-650-audio-jack-fix-part-1.html
Also, I had my headset jack stick and I used WD-40 lubricant applied to the inside of the jack using the headset plug repeatedly dipped in the WD-40 and inserted in the jack.
I've had no problem since the WD-40 released the stuck jack and my audio was restored.
Good luck, either way!

tylerdog said:
You may want to take a look at this site...
http://treotricks.blogspot.com/2006/01/treo-650-audio-jack-fix-part-1.html
Also, I had my headset jack stick and I used WD-40 lubricant applied to the inside of the jack using the headset plug repeatedly dipped in the WD-40 and inserted in the jack.
I've had no problem since the WD-40 released the stuck jack and my audio was restored.
Good luck, either way!
Click to expand...
Click to collapse
hello, thanks for replying, but it´s the same way to fix it on treo 750 (700w)? I would prefer fix it by myself bc I don´t even kive in the US so, and my treo still as warranty, but dont want to send to technical service bc this could take a long time.
is there any application such as headcold v1 but for windows mobile?
I think in my case could be repaired by software bc when I do a soft-reset with the headphones plugged it works perfectly again.

SOLVED!!!
I just used WD-40 to clean the audio socket but i think that was not the solution. the thing is very simple.
From my point of view I think when the handheld is turned off, you should plug the headphones, and turn the device on with the headphones plugged in, and this should work.
my problem was i used to plugged them in when the device was on, and in this situation the socket does NOT recognize the headphones properly, so just plug them when the palm is OFF.
sounds a silly thing but in my case it worked
hope this help anyone who needs it

[Q] Help! No audio via plugged in headset, not BT

Greetings all,
Just picked up a used TG01 and tried a plug-in earbuds type headset and it worked fine at the shop. Plugged it in last night and suddenly sound won't switch from the speaker when I plug in the headset. Currently using stock WM 6.5 install until I get a bit more familiar with TG01. The microUSB port is tight with no connection problems. Thinking I did something accidentally I did a Master Reset, but still no joy. There has to be a setting somewhere...but I'm clueless.
Can anyone help? Thanx in advance for curing this ill!

CrashMurdock said:
Greetings all,
Just picked up a used TG01 and tried a plug-in earbuds type headset and it worked fine at the shop. Plugged it in last night and suddenly sound won't switch from the speaker when I plug in the headset. Currently using stock WM 6.5 install until I get a bit more familiar with TG01. The microUSB port is tight with no connection problems. Thinking I did something accidentally I did a Master Reset, but still no joy. There has to be a setting somewhere...but I'm clueless.
Can anyone help? Thanx in advance for curing this ill!
Click to expand...
Click to collapse
Hi
Due to the special USB multifunction, sometimes you can have problems if internal headset impedance is lower than usual. Try another headset and search on forum , there are a lot of information (search audio out, speaker problem or so on....)
IF you can't find it, I'll try to locate this information for you.
Best regards

Pere said:
Hi
Due to the special USB multifunction, sometimes you can have problems if internal headset impedance is lower than usual. Try another headset and search on forum , there are a lot of information (search audio out, speaker problem or so on....)
IF you can't find it, I'll try to locate this information for you.
Best regards
Click to expand...
Click to collapse
Hi Pere,
I had searched and read in the forums of others having problems with connecting audio out to stereo because of impedance differences, and another's headset mic wouldn't work, e.g., so was happy when this 'smart-talk' headset worked fine when I tried it in the shop on my TG01. Later when I plugged it in at home, TG01 simply wouldn't switch to headset mode. I went back to the shop and tried two other sets, but they're the same model and neither worked. Wonder why it worked the first time. Do you know of a solution...cab file with a manual software switch, or something? I ordered a stereo bluetooth headset off eBay, but it won't arrive for another 2-3 weeks.
Thanks for the quick response!
Cheers...

It is most unlikely to be the TG01 which has a fault as such - but as Pere suggests to do with the processor controlled function switching depending on what is connected. The uUSB Port responds differently depending on the resistance presented across various of the 5 pins.
In essence something like a 4-8 ohm load is insuffiicent; typically a 32 ohm impedance set of earphones will work fine or if you want a universal adapter to allow plugging anying in the make up a lead with a 10k Ohm resistor between Pin 2 and ground and Pin 3 and ground. The effective resisance 'seen' by the device remains high enough to cause the software to switch the port function.
Incidentally, a short across Pin 2 and Pin 3 causes the device to go into 'charge' mode.
Just in case the Tg has got 'stuck' I'd recommend setting it to charge - ensure amber light come on; then disconnect charger, soft reset and try the headphones again. Also try cleaning the port and the connector with a drop of alcohol or electronic cleaning solvent and push in and out a few times to ensure there is no oxidation on contacts causing a bad connection.
There are no accessible software controls - is at the hardware / firmware layer level; so could also be worth trying flashing a different ROM which is known to work perfectly.
If I think of anything else will add.
Good luck and best regards,
Kevin

kevinpwhite said:
...Just in case the Tg has got 'stuck' I'd recommend setting it to charge - ensure amber light come on; then disconnect charger, soft reset and try the headphones again. Also try cleaning the port and the connector with a drop of alcohol or electronic cleaning solvent and push in and out a few times to ensure there is no oxidation on contacts causing a bad connection.
There are no accessible software controls - is at the hardware / firmware layer level; so could also be worth trying flashing a different ROM which is known to work perfectly...
Click to expand...
Click to collapse
Hi Kevin,
I appreciate your advice and just tried the soft reset with no joy. I plugged the charger in and once the amber light came on I unplugged the charger from the usb port then immediately pressed the white reset button on the back. After it rebooted...no joy. Next I tried the same thing but instead unplugged the charger from the wall socket while still plugged into the phone, again, no joy. I also used a magnifying glass and flashlight to inspect the USB port and it looks very clean with no corrosion. Hopefully I can find another phone shop tomorrow with a different brand of headphones to try. This is certainly frustrating. I just found this quote and it couldn't convey my feelings any better:
"Looks like the micro usb is designed to break the connector more than anything else. No visible advantage over the mini usb, which clearly looks more durable, both on the connector cable and in the device side connector which looks like it must just be a fragile ultra thin pcb board edge connector that you can snap easier than a toothpick." Xepol at ...intomobile.com forums
Kevin, thanks for your help!
Cheers...

kevinpwhite said:
...so could also be worth trying flashing a different ROM which is known to work perfectly
Click to expand...
Click to collapse
Greetings Kevin,
I just installed your latest ROM and still no sound to the headset. I'm heading out to the phone shops in the next big town to hopefully find one that will work. Thanks again for your advice.
Cheers...

Finally an Update
Bought a different brand headset and it's been working fine for a couple of months now. Don't know why the previous brand headset worked initially then stopped working. Maybe it was the wrong impedance, like Kevin mentioned, that caused the multi-function USBport to become confused. Still looking for a good stereo bluetooth headset/headphones/earbuds, but so far not sure which way to go.

CrashMurdock said:
Bought a different brand headset and it's been working fine for a couple of months now. Don't know why the previous brand headset worked initially then stopped working. Maybe it was the wrong impedance, like Kevin mentioned, that caused the multi-function USBport to become confused. Still looking for a good stereo bluetooth headset/headphones/earbuds, but so far not sure which way to go.
Click to expand...
Click to collapse
I have been using the Sony Ericsson MW600 BT headset for some while now in conjunction with a pair of Westone W3 canalphones and very pleased with performance. Has A2DP and effective control of Core Player.
It's a while since that model was released but appears to still be current; havn't looked around other manufacturers recently, but may well be similar alternatives now to consider.
Regards,
Kevin

kevinpwhite said:
I have been using the Sony Ericsson MW600 BT headset for some while now in conjunction with a pair of Westone W3 canalphones and very pleased with performance. Has A2DP and effective control of Core Player.
Click to expand...
Click to collapse
Thanks for the tip, Kevin, I'll check 'em out. I have ordered two sets of BT headphones, but amazingly both deals didn't fly. I ordered a pair of Plantronics Backbeat 903+ canal type earbuds that clip over each ear from e-Cost.com. They refused to ship to my billing address in the US because I ordered online from within Thailand and their system flagged my foreign IP address. I subsequently ordered a Chinese brand stereo BT headset from an eBay seller, but he actually didn't have the "more than 10 available" in stock and had to issue a refund. I've tried Motorola's S9 and their newer S305 behind the head/neck models and didn't care for either of them. The S9 has all the weight at the very back so isn't good for speedwalking and bicycling, which I like to do. The S305 model sounds better but doesn't have enough clamping force to hold the earphones properly against the ears so unless you manually hold them against your ears sound quality suffers. There just doesn't seem to be a great selection of stereo BT headphones. I'm trying to preserve the TG01's mUSB port or would just use my wired set as they sound pretty good.
Thanks again for the tip!

[Q] Is it possible to replace the jack plug ?

I know there are other thread's related to Jack problems but none answer my question.
You can check the thread's related to jack problems/bug's here or here.
So i have this phone for more than 2 years and yes he has the dust particules problem, the quick heat problem, and now after a couple of days using headphones (never used in 2 years , just now that im running) i only hear from one direction, even if i try to plug any kind of headphones.
My question is , Is it replacable ? I watched some screen replacement videos in Youtube and i always see all the system attached in the jack plug location , more even if i remove the "1st cover" i still cant reach the jack plug so i can try to fix myself the pin that is not giving contact.
If any 1 have a tip i will be completely thankful.
I have tried with air i have tried with contact spray with cotton , tooth stick but no luck , it's just inaccessible because of that metal clip that it's protecting the jack plug.
Thanks in advance.

Frikspt23 said:
I know there are other thread's related to Jack problems but none answer my question.
You can check the thread's related to jack problems/bug's here or here.
So i have this phone for more than 2 years and yes he has the dust particules problem, the quick heat problem, and now after a couple of days using headphones (never used in 2 years , just now that im running) i only hear from one direction, even if i try to plug any kind of headphones.
My question is , Is it replacable ? I watched some screen replacement videos in Youtube and i always see all the system attached in the jack plug location , more even if i remove the "1st cover" i still cant reach the jack plug so i can try to fix myself the pin that is not giving contact.
If any 1 have a tip i will be completely thankful.
I have tried with air i have tried with contact spray with cotton , tooth stick but no luck , it's just inaccessible because of that metal clip that it's protecting the jack plug.
Thanks in advance.
Click to expand...
Click to collapse
Hi;
Did you use isolation between headphones and jack, like in the first thread you linked?
Also remove back cover and try connecting them.
Regards.

jhafner said:
Hi;
Did you use isolation between headphones and jack, like in the first thread you linked?
Also remove back cover and try connecting them.
Regards.
Click to expand...
Click to collapse
Yes i used isolation tape , and even without the back cover i only ear from one side of the phones , i try to move around the jack to see if i can catch sound in the right side but no luck at all. Since i dont hace physical access to the jack plug i cant do nothing .

Frikspt23 said:
Yes i used isolation tape , and even without the back cover i only ear from one side of the phones , i try to move around the jack to see if i can catch sound in the right side but no luck at all. Since i dont hace physical access to the jack plug i cant do nothing .
Click to expand...
Click to collapse
Hi;
If you see there is something inside the jack(like dust and dirt), but you cannot remove it, then it would better to take it to a repair shop and explain to them the problem. Even if you don't see anything stuck, the repair shop is your best bet.
Regards.

Jack issue

Hi guys,
I recently started having problems with my jack port. It does get recognized by the headphones and i am able to play music normally. The problem is a that when i plug in my headphone, if i move them, one of the channels gets cutoff.
Has anyone encountered this issue?
Thanks,
Matei

Try a different set of headphones, could be split/broken wires in the cord.

Nope, the headphones are ok.

Hey fookea, yes I've had this issue. However, mine is so bad that I cannot plug anything into it without major static and crackling noises coming through, if I get sound at all.
From what I've gathered, our headphone jack needs to be protected because it gets dirty very easily. Moreover, this problem is not uncommon for the Z3 and if you send it off, or take it to a Sony repair shop, they'll fix it at no charge.
You can also try taking a Q-tip and pulling some of the cotton from the end. Dampen the end with a small amount of rubbing alcohol and try cleaning the jack out. If this doesn't work, you'll have to have it repaired.
I'd advise getting a case that protects the headphone jack, like the Ringke Fusion (it's what I have). I regret purposely breaking the headphone jack protector off the case after getting it because I don't think I'd have the issue I do now.
Good luck!

Thanks man! Will try this at home

S7 Headphone Jack?

Hi! Sooo basically I went to plug my phone into my car using the AUX cable the other day like I always do, and something didn't feel right. Sadly, I went ahead and pushed it in anyway, and now I can only hear audio from the left side *car, headphones, anything plugged into the headphone jack*. Does anyone have any suggestions? I tried looking into it to see if there was anything I could do, but I can barely see into it at all. I emailed FixEZ.com about the issue to see if I could send it to them to have it repaired, but they told me they couldn't and to check back in two weeks Does anyone know of a place I could send my phone to have it repaired? I use my headphone jack almost daily and the left side only thing makes it unusable Thanks!

Send it to Samsung for repair?

Hi-TechUp said:
Send it to Samsung for repair?
Click to expand...
Click to collapse
Any chance you'd know about how much that might cost? I bought the unlocked model *SM-G930F* off of Amazon so sadly it isn't under any sort of warranty or anything, that I know of.

I dont know.. Spontaneously I would say under 70 euros? But then you can be sure that it is water resistent.
Did you try other headphones?

Hi-TechUp said:
I dont know.. Spontaneously I would say under 70 euros? But then you can be sure that it is water resistent.
Did you try other headphones?
Click to expand...
Click to collapse
Yep. Tried other cables, and an extra pair of headphones I had laying around. I'll try contacting Samsung and see if there's anything they can do. Thanks for the reply

Phone will still be in warranty, return it to your seller / get it repaired free under warranty

Ryan6700 said:
Yep. Tried other cables, and an extra pair of headphones I had laying around. I'll try contacting Samsung and see if there's anything they can do. Thanks for the reply
Click to expand...
Click to collapse
Did you make sure the headphone jack is all the way in? Also can you put the headphones in, play a song and very slowly take it out to see if you will get sound? You probably did that already anyways.
Can you also check if the mic still works on the stock headphones?