Jack issue - Xperia Z3 Q&A, Help & Troubleshooting

Hi guys,
I recently started having problems with my jack port. It does get recognized by the headphones and i am able to play music normally. The problem is a that when i plug in my headphone, if i move them, one of the channels gets cutoff.
Has anyone encountered this issue?
Thanks,
Matei

Try a different set of headphones, could be split/broken wires in the cord.

Nope, the headphones are ok.

Hey fookea, yes I've had this issue. However, mine is so bad that I cannot plug anything into it without major static and crackling noises coming through, if I get sound at all.
From what I've gathered, our headphone jack needs to be protected because it gets dirty very easily. Moreover, this problem is not uncommon for the Z3 and if you send it off, or take it to a Sony repair shop, they'll fix it at no charge.
You can also try taking a Q-tip and pulling some of the cotton from the end. Dampen the end with a small amount of rubbing alcohol and try cleaning the jack out. If this doesn't work, you'll have to have it repaired.
I'd advise getting a case that protects the headphone jack, like the Ringke Fusion (it's what I have). I regret purposely breaking the headphone jack protector off the case after getting it because I don't think I'd have the issue I do now.
Good luck!

Thanks man! Will try this at home

Related

Headphone jack broke - ways to bypass?

The headphone jack on my Gtab completely broke off from the motherboard. I'm not going to solder it back since I rarely use the headphone.
But the problem is the speakers now have no sound.
My question is, without soldering the headphone jack back, is there anyway on the circuit board that I can short to make the Gtab think the headphone is not connected so that it would output sounds to the speakers?
Or is there any apps that I can disable the headset jack completely and only uses the speakers?
Thanks.
I could make you a small app to force speaker route. Not sure if that would work.
That would be great!
If the app doesn't work, I either need to get a replacement jack or figure out
what solder points to jump in order to get the speakers to work.
Does anyone know what solder points to connect in order to get the
speakers to work. Or does anyone know where to get a
replacement jack?
Thought I sent you a message. Might have been an email as their is nothing showing in my outgoing messages.
Is the headphone jack breaking something we need to be careful about or did you do something out of the ordinary that broke it?
slysecretspy:
Thanks a lot. I got your PM, but the app won't install on either stock or TNT Lite.
sanvara:
This is definitely a build quality issue. There are only two little plastics and tiny solders holding the headphone jack in place. If you use certain types of headphones, such as the JLab ones with long connectors, it is particularly easy to break it off the motherboard. My suggestion is unplug the headphone every time you put the Gtab is a bag and don't use headphone when you're moving.
sanvara said:
Is the headphone jack breaking something we need to be careful about or did you do something out of the ordinary that broke it?
Click to expand...
Click to collapse
I believe it is too. Mine now requires me to hold pressure on it in order to get sound from both left and right.

Anyone have headphone jack issues?

I hook up my phone to my auxiliary in my car and when it's fully plugged in, it only works with one speaker. Same happened when I used headphones as well. If I twist the aux cable a little, I can get it to work somewhat but it's very annoying because pretty much any movement causes it to go back to one speaker. Definitely an annoying issue especially while trying to use my phone as a music player as well. This happen to anyone else? Any type of fix for this?
I have the same exact issues. I don't believe there is a fix without opening the phone up. I have heard of others having the same issues but I haven't done any research on it.
I definitely thought I read about other ppl having this issue when the phone first launched. Also vaguely remember a thread about it too. But thanks for replying and def not opening my phone lol. It'll become a $300 paper weight
I had this issue as well. It was a problem from the first time i ever plugged headphones in. I thought i was going to have to send it back. It went on for weeks. Turns out, I didnt have them plugged all the way in even though i thought i did. I had to push much harder for them to go all the way in. I felt stupid. Work great now lol. Not saying that you have this problem. Just giving my experience.
Samsung uses a metric variation on thier male headphone jack. The actual female phono jack on the device is for 1/8" connectors. For some reason headphone/line cables are coming out in a metric size that the manufacturers claim is compatible with a true 1/8" jack and they are, but they are slightly undersized than a true 1/8" jack which can cause a loose connection resulting in channels not working properly.
The tip is also slightly modified on the metric male jacks causing that "not fully inserted issue".
Stick with good name cables/headphones with true 1/8" plugs, and that will stop alot of issues that may arise.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
My son works for verizon and has a GS3 also and he says try shutting off voice commands if you have them on. They cause issues with the head phone jack sometimes.
Settings/language and imput/voice command for apps.
incubus26jc said:
I had this issue as well. It was a problem from the first time i ever plugged headphones in. I thought i was going to have to send it back. It went on for weeks. Turns out, I didnt have them plugged all the way in even though i thought i did. I had to push much harder for them to go all the way in. I felt stupid. Work great now lol. Not saying that you have this problem. Just giving my experience.
Click to expand...
Click to collapse
Will try this next time I can and the other suggestions next time I'm in my car. Just don't want to jam it too far in though and end up breaking it lol. Too bad my cars blue tooth audio doesn't work because then this issue would be solved for most of my audio uses
Exact same problem here. Started within the first week of owning the phone. Cant plug it in any further. I think its a bad jack as every 3.5 mm connector ive tried including the one that came with the phone has the same problem. Found this on ebay http://www.ebay.com/itm/OEM-Flex-Ca...051?pt=LH_DefaultDomain_0&hash=item19d3950c8b Im guessing it will fix the problem but I am waiting to see if its more reliable then what shipped with the phone. I plugged mine in daily at least 5 times. Just using bluetooth now got a belkin bluetooth adapator for 25 from amazon that is tied in with a fm modulator from amazon for 14. A hack on a hack but it works. Not the best audio fidelity but good enough.
I've only been recently using my headphones with this phone, though they have worked fine. That final click for a positive stereo connection is more tough than one might expect for a portable device, but it's quite secure feeling.
With my Sennheiser PX-100 portables, there's no connection problem with this phone and balance between the speakers seems good. The connection needs to be made fully, pushed down flush with the phone edge and any phone protector needs to lie out of range of the connector, IMHO.
I then tested with my over-the-ear cans, but purposefully using a 1/4" to 1/8" adapter whose 1/8" connector was bent, and noticed a slight left channel bias. The bent adapter did seem to have a problem getting 100% into the jack, as well - still, it was pretty much all the way in with only the slightest bit of lift on one side.
So, I would agree with the poster above who mentioned that - if there are differences between your headphone's male connector and the type they happen to use in this phone - even a slight difference in connector vs jack size could cause an issue for playback.
If all male connectors give problems, I guess the possibilities are:
a. Male connector is not being inserted 100% flush to the phone edge
b. Phone cover is interfering with the connector being 100% inserted
c. Bad phone jack or downstream connection
- ooofest
Pushing it in all the way is not always the fix.. Cant push any of the several headsets I tried in any further. Bad jack add insult to injury the factory charger that came with the phone mysteriously just died wtf .
chickenmon said:
Pushing it in all the way is not always the fix.. Cant push any of the several headsets I tried in any further. Bad jack add insult to injury the factory charger that came with the phone mysteriously just died wtf .
Click to expand...
Click to collapse
If it won't push in such that the male connector's body is flush with the phone edge, then it is either a bad jack on the phone to begin with (your guess) or all your connectors are somehow incompatible with the new size of jack this phone uses, it would seem.
You're saying the wall charger just died? Might be a warranty on that from Verizon, I'd go to a store or give them a call.
- ooofest
Galaxy s3 headphone jack temp fix
I've had the same problem, tried buying a new cable but audio would only play from one channel
Today playing about I noticed if I pressed the jack slightly to one side it would work, so simple solution, I've bent the metal end of the jack ever so slightly and now it works like a charm with my galaxy s3. No more endlessly messing about playing withthe cable till iit works. Now I say again, vend the jack end slightly till it works, not too much else it might not plug in at all. Hope this helps people out!! Mark
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I also have exactly the same problem in my car. I have a 3.5mm audio cable which worked fine for the first few weeks and then all of a sudden it stopped playing through the left speaker. At the same time, I also have crackling connection issues when I plug my S3 into a speaker in the kitchen. Headphones seem to work fine though.
It's almost as if some static caused a fault inside the female jack on the S3 given that it worked perfectly for ages and then all the problems came at once.
I tried disabling the voice commands as someone noted above (they were annoying me anyway) and it seemed to make a difference to the crackling but not the reception out of the left speaker - its still very low volume.
I was interested in the post from the guy who said there was a slight difference between 1/8 and 3.5 mm. Which way around is it? The cables I have all claim to be 3.5mm, so are you saying that the S3 has a 1/8th female jack?
I wonder also if there is a 3.5mm to 1/8 inch converter that would do the job. A quick google search didn't throw anything up though.

[Q] Headphone Port Not Working Properly

So, recently, I've been having problems with my headphone jack. Issue is that the audio is all distorted and it sounds like some very bad surround sound setup. I've already tried switching roms and using different headphones. The problem is probably in the Jack itself. If I hold my headphone jack at the correct position with the right amount of pressure on it, the music comes out as it should. I've also tried blowing it out, still noting. What do you guys think I should do? I've seen some links on ebay for headphone jacks going around 20 dollars. I don't even know if it's worth it to repair my G2X as it also has a cracked digitizer.
Yuvin said:
So, recently, I've been having problems with my headphone jack. Issue is that the audio is all distorted and it sounds like some very bad surround sound setup. I've already tried switching roms and using different headphones. The problem is probably in the Jack itself. If I hold my headphone jack at the correct position with the right amount of pressure on it, the music comes out as it should. I've also tried blowing it out, still noting. What do you guys think I should do? I've seen some links on ebay for headphone jacks going around 20 dollars. I don't even know if it's worth it to repair my G2X as it also has a cracked digitizer.
Click to expand...
Click to collapse
if it's pressure related (and I don't know if it's possible), but have you checked the solder-joints where the jack is mounted to the pcb?
New2my8125 said:
if it's pressure related (and I don't know if it's possible), but have you checked the solder-joints where the jack is mounted to the pcb?
Click to expand...
Click to collapse
Or clean the Jack with some compressed air.
Sent from my LG-P999 using xda app-developers app
Thanks for the suggestions guys. I did try cleaning the jack with Compressed air already and nothing changed. I'm going to guess it's something wrong with the solder joins. I ordered a new Headphone Jack and power button combination and also a new digitizer from eBay. Hopefully, they'll arrive and I can replace that part. Thank god the Headphone port isn't mounted to the motherboard of this phone! Atleast LG knows how to build a phone well (Except for the screen bleeding)

[Q] Headphone jack always plugged in?

Hey guys I am having an issue where my phone is saying a headphone pair is always plugged in. This is preventing me from using the speaker and taking calls. I've tried restarting the phone multiple times, and plugging and unplugging headphones. I think this started to happen, after i dropped my phone into the toilet. I dried it off no issues, the phone is known to be a little water resistent contrary to having no rating.
I doubt the headphone jack is water resistant.... You probably have a short which cannot be fixed on the software side. Try a warranty repair...

3.5 headphone jack not working

Hello. My headphone jack suddenly stopped working. When I plug it in I hear the crackle of the connection come over my headphones or car speakers but then when I try to play the sound is output of the phone speaker. I've checked the jack for lint, dust, etc and it's clean. Any thoughts on what the problem may be?
In full disclosure, I was looking to lift the volume cap on my headphones and did open the mixer_paths.xml but could not find the section on where to do that and therefore did not make any changes at all. This problem did seem to pop up before that though.
Any help is appreciated. Thanks!
Try replacing mixer_paths.xml with my modded one.
http://forum.xda-developers.com/201...-native-volume-boost-apps-mixerpaths-t3217132
If you look on your cord, you can sometimes see either 3 or 4 black rings around the jack. Aux cords and such will typically use 3 rings. I have an aux cord with 4 rings around both sides, and the phone won't play through speakers, either.
Thanks for the replies. Ended up re-flashing my entire phone with the stock ROM and still no go. I am sending the phone back as it's defective. Also in my experimentation I've found that if I hit on my leg a few times the sound does feed out of the headphone jack so it's certainly something hardware related.
Thanks to all.

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