Ok here's the story.
My Prophet is, well, an elderly.
I think it's like 5 year old.
I already had to replace touchscreen, battery and the rear speaker.
Anyway my problem now is that I don't have any sound.
Only when I recieve a call or text message I get a ringtone or notification.
Windows media player does not give sound, screen taps etc neither.
Only ringtones give sounds, through rear speaker.
Also when I get a call the earphone speakers doesn't work, the microphone does.
My earphone jack works perfectly so it isn't the audio chip that's broke.
So what i was thinking is that my phone thinks it's using an headset and redirects al sounds to my earphone jack. Only using the rear speaker for ringtones. (so maybe someone could confirm that the ringtone still rings when using an headset)
So does anybody know what the problem is or just help me on the way?
Regard, Paul
I doubt it's 5 years old! Maybe 2?...
Anyway, this is a common issue, the headphone jack is not 'releasing' the sound back to the speaker due to short / stuck connector switch. Blow down it or wiggle the plug.
M.S
Mysterious Stranger said:
I doubt it's 5 years old! Maybe 2?...
Anyway, this is a common issue, the headphone jack is not 'releasing' the sound back to the speaker due to short / stuck connector switch. Blow down it or wiggle the plug.
M.S
Click to expand...
Click to collapse
ok, i was right about the headphone jack making the phone think that it was using headphones when it didn't.
I opened my phone and also opened the casing for the jackplug. I saw that a piecie op copper was bent to far and that it was causing to cancel a circuit wich made the phone think it was unsing no headphones.
When you plug in the headphones, the plug pushes away this copper piece and stops sound.
My solution was to bend the piece back so it makes contact again when the headphones are not plugged in.
Thank you for your advice, it's working great again.
So I have had issues with the head phone jack on two different thunderbolts.
When I plug in the head phones if the plug turns clockwise or counter clockwise at certain points I will lose sound from the left head phone. Same thing happens if you gently push the plug to the right.
I also tested headphones on the models verizon has on display and it did it on those too.
(note, I tried 3 different sets of head phones). This is really bothersome to me because if its in your pocket sometimes the plug gets nudged or turned).
Anyone else experience this? Not sure if I should attempt to exchange yet again.
Mine was working fine for a while but then my left side of ear buds went out. But then I plugged my ear buds into my PC. Turns out the Ear buds went bad. Skullcandy breaks way too easy...Phone is Fine though. just Coincidence I guess.
Strife21 said:
So I have had issues with the head phone jack on two different thunderbolts.
When I plug in the head phones if the plug turns clockwise or counter clockwise at certain points I will lose sound from the left head phone. Same thing happens if you gently push the plug to the right.
I also tested headphones on the models verizon has on display and it did it on those too.
(note, I tried 3 different sets of head phones). This is really bothersome to me because if its in your pocket sometimes the plug gets nudged or turned).
Anyone else experience this? Not sure if I should attempt to exchange yet again.
Click to expand...
Click to collapse
I discovered this same exact problem the other day and here's what I've found. I have 2 sets of headphones, 1 works perfectly fine and the other exhibits this same problem with the left ear going out. For the bad set, if I have them plugged in all the way then I have the problem, but if I pull it up a tiny bit after I've plugged them in it works fine. I don't know if there is a tiny difference in the length of the connectors or what but they just don't work when plugged in all the way. I figure I'll goto the hardware store and find a tiny little bushing and just put it on the headphone connector so it doesn't plug in all the way.
ikon8 said:
I discovered this same exact problem the other day and here's what I've found. I have 2 sets of headphones, 1 works perfectly fine and the other exhibits this same problem with the left ear going out. For the bad set, if I have them plugged in all the way then I have the problem, but if I pull it up a tiny bit after I've plugged them in it works fine. I don't know if there is a tiny difference in the length of the connectors or what but they just don't work when plugged in all the way. I figure I'll goto the hardware store and find a tiny little bushing and just put it on the headphone connector so it doesn't plug in all the way.
Click to expand...
Click to collapse
Not a bad idea my friend
im having the same exact issue as you. i need to experiment with it more before i swap it out
jacobk said:
im having the same exact issue as you. i need to experiment with it more before i swap it out
Click to expand...
Click to collapse
I also posted on the androidforums about this. Apparently it seems fairly common. I have exchanged my phone once for this issue and the new one came back the same way. I dont know if its a bad batch of phones or what. Even some of the display models did it at the store so it seems like a crap shoot.
The best thing to do would be call verizon support at this point I think and let them know its an issue so it becomes a known issue with them. They told me today that they haven't heard anything about this incident.
Same issue here. I noticed it when i had it plugged into my aux cable in my truck. Also, I don't know if its related but playing pandora over my speakers results in a really high pitched "click" from time to time. I never experience it when just my headphones are plugged in nor when i am using winamp.
I also have this problem - also the left speaker that gets cut out. I can either try to force the jack further in, pull it out a bit, or move it around until the connection is made. These are with UE TripleFi 10's.
I have the same problem.
Sent from my ADR6400L using Tapatalk
So verizon sent me a new phone and it does not have the issue the other two phones exhibited. It seems there are a bad batch of these headphone jacks. I suggest calling Verizon and letting them know that you are having an issue if its bothering you, so they at least recognize that there are quite a few people having the issue.
If the Thunderbolt's headphone jack is anything like my other smartphones, the reason you're having problems with your headphones is because you're not using the proper kind. Look at the picture on
http://www.appleinsider.com/articles/09/02/12/macbook_owners_frustrated_by_new_audio_jacks.html
Regular earphones have 3 metal bands separated by two nonmetal strips, whereas headphones for phones oftentimes have 4 metal bands separated by three nonmetal strips. This means if you're using a three-banded headphone into a four-banded jack, the contacts don't properly align.
The reason for this is simple: the headphone jack also serves as a jack for a microphone/earpiece.
I have a special set of stereo headphones that also have a microphone so if I'm listening to music and get a call, I can answer without having to unplug.
Hope that helps.
nerozehl said:
If the Thunderbolt's headphone jack is anything like my other smartphones, the reason you're having problems with your headphones is because you're not using the proper kind. Look at the picture on
http://www.appleinsider.com/articles/09/02/12/macbook_owners_frustrated_by_new_audio_jacks.html
Regular earphones have 3 metal bands separated by two nonmetal strips, whereas headphones for phones oftentimes have 4 metal bands separated by three nonmetal strips. This means if you're using a three-banded headphone into a four-banded jack, the contacts don't properly align.
The reason for this is simple: the headphone jack also serves as a jack for a microphone/earpiece.
I have a special set of stereo headphones that also have a microphone so if I'm listening to music and get a call, I can answer without having to unplug.
Hope that helps.
Click to expand...
Click to collapse
This is not the issue as the new phone has no problem with my 3 banded head phones work just great now. There is a defect in some of the inputs. And most high quality head phones such as etymonics and shures do not have the 4 banded design.
The description you mentioned does not support the anomaly that is happening, sound does not travel through one headphone nothing gets re routed the speakers on the actual phone.
Although this is very useful post it does not explain why the head phones now work perfectly as they did on some of the other TB's at the verizon store.
I also have post on android forums about this matter.
Strife21 said:
So I have had issues with the head phone jack on two different thunderbolts.
When I plug in the head phones if the plug turns clockwise or counter clockwise at certain points I will lose sound from the left head phone. Same thing happens if you gently push the plug to the right.
Click to expand...
Click to collapse
I had the same thing happen to me. I originally purchased mine on release day, they tested it with one of theirs and it didn't do it, so they gladly exchanged it for another one.
nerozehl said:
If the Thunderbolt's headphone jack is anything like my other smartphones, the reason you're having problems with your headphones is because you're not using the proper kind. Look at the picture on
http://www.appleinsider.com/articles/09/02/12/macbook_owners_frustrated_by_new_audio_jacks.html
Regular earphones have 3 metal bands separated by two nonmetal strips, whereas headphones for phones oftentimes have 4 metal bands separated by three nonmetal strips. This means if you're using a three-banded headphone into a four-banded jack, the contacts don't properly align.
The reason for this is simple: the headphone jack also serves as a jack for a microphone/earpiece.
I have a special set of stereo headphones that also have a microphone so if I'm listening to music and get a call, I can answer without having to unplug.
Hope that helps.
Click to expand...
Click to collapse
This makes loads of sense thanks I was having the same issue.
Sent from my ADR6400L using XDA Premium App
no issue with it here
This is going to sound like an odd solution and I may catch some flack for it but here it goes: Go to the auto parts store and buy spark plug Jelly. It has the unique quality of being able to transfer electric current hence no more losing audio L or R. I did this on my D1 and it worked perfectly. Just a tip; don't use a ton less is more.
stedrocklp said:
This is going to sound like an odd solution and I may catch some flack for it but here it goes: Go to the auto parts store and buy spark plug Jelly. It has the unique quality of being able to transfer electric current hence no more losing audio L or R. I did this on my D1 and it worked perfectly. Just a tip; don't use a ton less is more.
Click to expand...
Click to collapse
While that would help the connection, I can't say I would ever recommend it. It's going to be a dust collector, and nearly impossible to clean out. It is better suited on the spark plug because the plug is covered and sealed for most of its life.
Also, it can make a short between two of the connections, spark plugs only have one connection where the jelly goes.
Sent from my ADR6400L using XDA App
Ok those are good points. What I do know from experience is that it did work on my D1 and I never seemed to have an issue with dust but that might have been because the case I used plugged the headphone jack. So.... I will repeal my suggestion; don't use spark plug jelly.
nerozehl said:
If the Thunderbolt's headphone jack is anything like my other smartphones, the reason you're having problems with your headphones is because you're not using the proper kind. Look at the picture on
http://www.appleinsider.com/articles/09/02/12/macbook_owners_frustrated_by_new_audio_jacks.html
Regular earphones have 3 metal bands separated by two nonmetal strips, whereas headphones for phones oftentimes have 4 metal bands separated by three nonmetal strips. This means if you're using a three-banded headphone into a four-banded jack, the contacts don't properly align.
The reason for this is simple: the headphone jack also serves as a jack for a microphone/earpiece.
I have a special set of stereo headphones that also have a microphone so if I'm listening to music and get a call, I can answer without having to unplug.
Hope that helps.
Click to expand...
Click to collapse
this post is wrong. im having the issues and ive been using headphones with a mic and music controls since day 1. the issue is with the jack, not with the type of headphones being used. ive tried 5 different sets of headphones and they all exhibit the same issue.
jacobk said:
this post is wrong. im having the issues and ive been using headphones with a mic and music controls since day 1. the issue is with the jack, not with the type of headphones being used. ive tried 5 different sets of headphones and they all exhibit the same issue.
Click to expand...
Click to collapse
I agree with you, it should have nothing to do with having a mic, as the same exact pair of head phones I used ( 3 ring) that did not work on the older phone now work perfectly on the new phone.
About a Week ago My headphone jack just randomly stopped detecting when I had my headphones plugged in. I Tried all kinds of different headphones and ear buds. Nothing works and sound just keeps coming out from the speakers. I then downloaded Toggle Headset 2 from market and I can hear sound from my headphones again! BUT on the top where its supposed to show you that headphones are plugged in, it doesnt. Also changing Equalizer setting with DPS Manager doesnt work because it doesnt know theirs headphones plugged in so things get annoying. I Tried different Roms and Same Thing. So is my jack pretty much effed? or is their hope?
Edit: To Clear things up more, YES I do get sound with Toggle App but Phone still doesnt know headphones are plugged in. Cant Change EQ setting to my liking because of this. >,<
its possible the jack itself could have gotten damaged somehow and not making proper contact with the headphones. try putting some electrical grease(like those $0.99 spark plug grease pouches they sell at auto parts stores). if it then works with that, that means you'll either have to keep using that stuff or get the jack replaced.
When I have a headphone plugged in, I can hear the songs, however the volume randomly fluctuates between quiet and loud on the left side. However after testing the pair of Sony Piiq's I own, I have come to the conclusion that the headphones perform perfectly fine. Thus leaving the phone as an issue. I was wondering if this was a software or hardware problem. If so is there an easy way to replace the audio jack?
Hardware issue. I have the same problem. The input jack where you would plug in a 3.5mm headphone cable tends to make the sound go quiet when the cord is pushed one direction. Quite annoying at times if the cord gets pushed alot. When I say cord i mean the male end of the cable that you physically plug in. For some Roms, I think mostly HTC. This problem with the input jack will cause the phone to think its using voice command it will trigger that or it will call and hang up on the last call you had. Weird huh. I've noticed this for some time now and I just got use to it. If your phone is under warranty, have it sent back and get it fixed from the manufacturer.
Hi,
the left channel on the headphone jack is not working.
First I thought it's just dust or litter so I cleaned the jack.
Since that didn't help I bought a replacement headphone jack, opened up the phone and changed it.
But the problem is still there.
(Now I'm hearing a very very low signal on the left channel. (It's only noticeable when I take out the right earplug in a silent room.))
Of course I also tried different headphones. Same result.
Audio over USB-C or bluetooth works fine.
What else could be the problem?
I'd say it's damaged board