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Phone headphone jack problems

When I have a headphone plugged in, I can hear the songs, however the volume randomly fluctuates between quiet and loud on the left side. However after testing the pair of Sony Piiq's I own, I have come to the conclusion that the headphones perform perfectly fine. Thus leaving the phone as an issue. I was wondering if this was a software or hardware problem. If so is there an easy way to replace the audio jack?

Hardware issue. I have the same problem. The input jack where you would plug in a 3.5mm headphone cable tends to make the sound go quiet when the cord is pushed one direction. Quite annoying at times if the cord gets pushed alot. When I say cord i mean the male end of the cable that you physically plug in. For some Roms, I think mostly HTC. This problem with the input jack will cause the phone to think its using voice command it will trigger that or it will call and hang up on the last call you had. Weird huh. I've noticed this for some time now and I just got use to it. If your phone is under warranty, have it sent back and get it fixed from the manufacturer.

Anyone have headphone jack issues?

I hook up my phone to my auxiliary in my car and when it's fully plugged in, it only works with one speaker. Same happened when I used headphones as well. If I twist the aux cable a little, I can get it to work somewhat but it's very annoying because pretty much any movement causes it to go back to one speaker. Definitely an annoying issue especially while trying to use my phone as a music player as well. This happen to anyone else? Any type of fix for this?

I have the same exact issues. I don't believe there is a fix without opening the phone up. I have heard of others having the same issues but I haven't done any research on it.

I definitely thought I read about other ppl having this issue when the phone first launched. Also vaguely remember a thread about it too. But thanks for replying and def not opening my phone lol. It'll become a $300 paper weight

I had this issue as well. It was a problem from the first time i ever plugged headphones in. I thought i was going to have to send it back. It went on for weeks. Turns out, I didnt have them plugged all the way in even though i thought i did. I had to push much harder for them to go all the way in. I felt stupid. Work great now lol. Not saying that you have this problem. Just giving my experience.

Samsung uses a metric variation on thier male headphone jack. The actual female phono jack on the device is for 1/8" connectors. For some reason headphone/line cables are coming out in a metric size that the manufacturers claim is compatible with a true 1/8" jack and they are, but they are slightly undersized than a true 1/8" jack which can cause a loose connection resulting in channels not working properly.
The tip is also slightly modified on the metric male jacks causing that "not fully inserted issue".
Stick with good name cables/headphones with true 1/8" plugs, and that will stop alot of issues that may arise.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises

My son works for verizon and has a GS3 also and he says try shutting off voice commands if you have them on. They cause issues with the head phone jack sometimes.
Settings/language and imput/voice command for apps.

incubus26jc said:
I had this issue as well. It was a problem from the first time i ever plugged headphones in. I thought i was going to have to send it back. It went on for weeks. Turns out, I didnt have them plugged all the way in even though i thought i did. I had to push much harder for them to go all the way in. I felt stupid. Work great now lol. Not saying that you have this problem. Just giving my experience.
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Will try this next time I can and the other suggestions next time I'm in my car. Just don't want to jam it too far in though and end up breaking it lol. Too bad my cars blue tooth audio doesn't work because then this issue would be solved for most of my audio uses

Exact same problem here. Started within the first week of owning the phone. Cant plug it in any further. I think its a bad jack as every 3.5 mm connector ive tried including the one that came with the phone has the same problem. Found this on ebay http://www.ebay.com/itm/OEM-Flex-Ca...051?pt=LH_DefaultDomain_0&hash=item19d3950c8b Im guessing it will fix the problem but I am waiting to see if its more reliable then what shipped with the phone. I plugged mine in daily at least 5 times. Just using bluetooth now got a belkin bluetooth adapator for 25 from amazon that is tied in with a fm modulator from amazon for 14. A hack on a hack but it works. Not the best audio fidelity but good enough.

I've only been recently using my headphones with this phone, though they have worked fine. That final click for a positive stereo connection is more tough than one might expect for a portable device, but it's quite secure feeling.
With my Sennheiser PX-100 portables, there's no connection problem with this phone and balance between the speakers seems good. The connection needs to be made fully, pushed down flush with the phone edge and any phone protector needs to lie out of range of the connector, IMHO.
I then tested with my over-the-ear cans, but purposefully using a 1/4" to 1/8" adapter whose 1/8" connector was bent, and noticed a slight left channel bias. The bent adapter did seem to have a problem getting 100% into the jack, as well - still, it was pretty much all the way in with only the slightest bit of lift on one side.
So, I would agree with the poster above who mentioned that - if there are differences between your headphone's male connector and the type they happen to use in this phone - even a slight difference in connector vs jack size could cause an issue for playback.
If all male connectors give problems, I guess the possibilities are:
a. Male connector is not being inserted 100% flush to the phone edge
b. Phone cover is interfering with the connector being 100% inserted
c. Bad phone jack or downstream connection
- ooofest

Pushing it in all the way is not always the fix.. Cant push any of the several headsets I tried in any further. Bad jack add insult to injury the factory charger that came with the phone mysteriously just died wtf .

chickenmon said:
Pushing it in all the way is not always the fix.. Cant push any of the several headsets I tried in any further. Bad jack add insult to injury the factory charger that came with the phone mysteriously just died wtf .
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If it won't push in such that the male connector's body is flush with the phone edge, then it is either a bad jack on the phone to begin with (your guess) or all your connectors are somehow incompatible with the new size of jack this phone uses, it would seem.
You're saying the wall charger just died? Might be a warranty on that from Verizon, I'd go to a store or give them a call.
- ooofest

Galaxy s3 headphone jack temp fix
I've had the same problem, tried buying a new cable but audio would only play from one channel
Today playing about I noticed if I pressed the jack slightly to one side it would work, so simple solution, I've bent the metal end of the jack ever so slightly and now it works like a charm with my galaxy s3. No more endlessly messing about playing withthe cable till iit works. Now I say again, vend the jack end slightly till it works, not too much else it might not plug in at all. Hope this helps people out!! Mark

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I also have exactly the same problem in my car. I have a 3.5mm audio cable which worked fine for the first few weeks and then all of a sudden it stopped playing through the left speaker. At the same time, I also have crackling connection issues when I plug my S3 into a speaker in the kitchen. Headphones seem to work fine though.
It's almost as if some static caused a fault inside the female jack on the S3 given that it worked perfectly for ages and then all the problems came at once.
I tried disabling the voice commands as someone noted above (they were annoying me anyway) and it seemed to make a difference to the crackling but not the reception out of the left speaker - its still very low volume.
I was interested in the post from the guy who said there was a slight difference between 1/8 and 3.5 mm. Which way around is it? The cables I have all claim to be 3.5mm, so are you saying that the S3 has a 1/8th female jack?
I wonder also if there is a 3.5mm to 1/8 inch converter that would do the job. A quick google search didn't throw anything up though.

Audio Issues with Charger Plugged In

Hey guys,
I've heard all about the audio issues people have been having with output through an AUX cable and I have yet to test that. However, I have another issues where noise/hissing is introduced when I have headphones in and the charger is plugged in. It's especially prominent when not playing audio, but still having the headphones plugged in. I believe it is something to do with the poor grounding of the 3.5mm jack, so I am currently contemplating returning this device.
I was wondering if any of you guys can reproduce this issue or did I get a bad unit?

crazililazn said:
Hey guys,
I've heard all about the audio issues people have been having with output through an AUX cable and I have yet to test that. However, I have another issues where noise/hissing is introduced when I have headphones in and the charger is plugged in. It's especially prominent when not playing audio, but still having the headphones plugged in. I believe it is something to do with the poor grounding of the 3.5mm jack, so I am currently contemplating returning this device.
I was wondering if any of you guys can reproduce this issue or did I get a bad unit?
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Could be poor grounding on the jack, but more likely is the Charger is introducing noise into the phone itself. lowerend chargers have this problem more often than others, or it could be something else plugged into your power strip per say. Since the phone has no "real" grounding to "earth" all noise from your outlet ie house also flows through the device.
I did a lot of research on this with my Skyrocket cause it was annoying to have that hum... ended up buying a grounding powerstrip to fix it. hope this helps a little..

Tweakecho said:
Could be poor grounding on the jack, but more likely is the Charger is introducing noise into the phone itself. lowerend chargers have this problem more often than others, or it could be something else plugged into your power strip per say. Since the phone has no "real" grounding to "earth" all noise from your outlet ie house also flows through the device.
I did a lot of research on this with my Skyrocket cause it was annoying to have that hum... ended up buying a grounding powerstrip to fix it. hope this helps a little..
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I have tried with the LG charger and the charger that came with my S3 and both cause noise in the G3. Although I haven't tested it with a grounded powerstrip, I have never had this issue on my Galaxy S3. What I have tested is plugging in the charger to a powerstrip and an outlet in the wall and both cause the noise in the G3.
If you have a G3, are you able to reproduce this issue with yours?

crazililazn said:
I have tried with the LG charger and the charger that came with my S3 and both cause noise in the G3. Although I haven't tested it with a grounded powerstrip, I have never had this issue on my Galaxy S3. What I have tested is plugging in the charger to a powerstrip and an outlet in the wall and both cause the noise in the G3.
If you have a G3, are you able to reproduce this issue with yours?
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Okay so i just used like 4 chargers, 3 sets of buds and 1 set of over ear headphones and 2 outlets. I can't get my G3 to make any noises what so ever except the slight hiss (only while playing music) with the over the ear headphones, but from what i read elsewhere i think it might have something to do with the in-line volume control.

Tweakecho said:
Okay so i just used like 4 chargers, 3 sets of buds and 1 set of over ear headphones and 2 outlets. I can't get my G3 to make any noises what so ever except the slight hiss (only while playing music) with the over the ear headphones, but from what i read elsewhere i think it might have something to do with the in-line volume control.
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Hmm, that probably means that I got a bad unit then. I have tried with a set of of Beyerdynamic DT770s, my stock S3 earbuds, and Klipsch S3 earbuds. Since the DT770s have a higher impedance (80 ohms), I hear practically no noise. However, I hear a ton of noise with both of the earbuds. You think I should go get a replacement?

crazililazn said:
Hmm, that probably means that I got a bad unit then. I have tried with a set of of Beyerdynamic DT770s, my stock S3 earbuds, and Klipsch S3 earbuds. Since the DT770s have a higher impedance (80 ohms), I hear practically no noise. However, I hear a ton of noise with both of the earbuds. You think I should go get a replacement?
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Don't know your set up but i would take it buy the store and ask to "test" it on another unit and see... something seems amiss for sure..

Tweakecho said:
Don't know your set up but i would take it buy the store and ask to "test" it on another unit and see... something seems amiss for sure..
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I notice that the noises become more prominent whenever I do something with the touchscreen. Definitely seems like a grounding issue with the phone itself... Can you try your test again and see if your phone makes electrical noises when using the touchscreen?

Strange Earphone Problem

Recently, My phone was exposed to a LOT of dust while I was driving, and the sennheiser earphones stopped working.
After I returned home, I cleaned my earphone jack with cotton swab and running water, and my earphones too with running water and did a factory reset, so I don't think it's a software issue
But every time I connect my earphones to my phone, The output is from my speaker ;-;
Here's whats funny.
Other earphones work with my phone
These sennheiser earphones works with other devices and when plugged half way in my phone , they also work temporarily when they are wet ...
So ... do I have a phone problem or an earphone problem
Any help is appreciated

An earphone problem.
If other earphone works with your phone then it's your earphones that are ****ed.

The gold plating on the jack might be causing this issue.

Jack issue

Hi guys,
I recently started having problems with my jack port. It does get recognized by the headphones and i am able to play music normally. The problem is a that when i plug in my headphone, if i move them, one of the channels gets cutoff.
Has anyone encountered this issue?
Thanks,
Matei

Try a different set of headphones, could be split/broken wires in the cord.

Nope, the headphones are ok.

Hey fookea, yes I've had this issue. However, mine is so bad that I cannot plug anything into it without major static and crackling noises coming through, if I get sound at all.
From what I've gathered, our headphone jack needs to be protected because it gets dirty very easily. Moreover, this problem is not uncommon for the Z3 and if you send it off, or take it to a Sony repair shop, they'll fix it at no charge.
You can also try taking a Q-tip and pulling some of the cotton from the end. Dampen the end with a small amount of rubbing alcohol and try cleaning the jack out. If this doesn't work, you'll have to have it repaired.
I'd advise getting a case that protects the headphone jack, like the Ringke Fusion (it's what I have). I regret purposely breaking the headphone jack protector off the case after getting it because I don't think I'd have the issue I do now.
Good luck!

Thanks man! Will try this at home