S7 Headphone Jack? - Samsung Galaxy S7 Questions and Answers

Hi! Sooo basically I went to plug my phone into my car using the AUX cable the other day like I always do, and something didn't feel right. Sadly, I went ahead and pushed it in anyway, and now I can only hear audio from the left side *car, headphones, anything plugged into the headphone jack*. Does anyone have any suggestions? I tried looking into it to see if there was anything I could do, but I can barely see into it at all. I emailed FixEZ.com about the issue to see if I could send it to them to have it repaired, but they told me they couldn't and to check back in two weeks Does anyone know of a place I could send my phone to have it repaired? I use my headphone jack almost daily and the left side only thing makes it unusable Thanks!

Send it to Samsung for repair?

Hi-TechUp said:
Send it to Samsung for repair?
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Any chance you'd know about how much that might cost? I bought the unlocked model *SM-G930F* off of Amazon so sadly it isn't under any sort of warranty or anything, that I know of.

I dont know.. Spontaneously I would say under 70 euros? But then you can be sure that it is water resistent.
Did you try other headphones?

Hi-TechUp said:
I dont know.. Spontaneously I would say under 70 euros? But then you can be sure that it is water resistent.
Did you try other headphones?
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Click to collapse
Yep. Tried other cables, and an extra pair of headphones I had laying around. I'll try contacting Samsung and see if there's anything they can do. Thanks for the reply

Phone will still be in warranty, return it to your seller / get it repaired free under warranty

Ryan6700 said:
Yep. Tried other cables, and an extra pair of headphones I had laying around. I'll try contacting Samsung and see if there's anything they can do. Thanks for the reply
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Click to collapse
Did you make sure the headphone jack is all the way in? Also can you put the headphones in, play a song and very slowly take it out to see if you will get sound? You probably did that already anyways.
Can you also check if the mic still works on the stock headphones?

Related

[Q] Headphone Port Not Working Properly

So, recently, I've been having problems with my headphone jack. Issue is that the audio is all distorted and it sounds like some very bad surround sound setup. I've already tried switching roms and using different headphones. The problem is probably in the Jack itself. If I hold my headphone jack at the correct position with the right amount of pressure on it, the music comes out as it should. I've also tried blowing it out, still noting. What do you guys think I should do? I've seen some links on ebay for headphone jacks going around 20 dollars. I don't even know if it's worth it to repair my G2X as it also has a cracked digitizer.
Yuvin said:
So, recently, I've been having problems with my headphone jack. Issue is that the audio is all distorted and it sounds like some very bad surround sound setup. I've already tried switching roms and using different headphones. The problem is probably in the Jack itself. If I hold my headphone jack at the correct position with the right amount of pressure on it, the music comes out as it should. I've also tried blowing it out, still noting. What do you guys think I should do? I've seen some links on ebay for headphone jacks going around 20 dollars. I don't even know if it's worth it to repair my G2X as it also has a cracked digitizer.
Click to expand...
Click to collapse
if it's pressure related (and I don't know if it's possible), but have you checked the solder-joints where the jack is mounted to the pcb?
New2my8125 said:
if it's pressure related (and I don't know if it's possible), but have you checked the solder-joints where the jack is mounted to the pcb?
Click to expand...
Click to collapse
Or clean the Jack with some compressed air.
Sent from my LG-P999 using xda app-developers app
Thanks for the suggestions guys. I did try cleaning the jack with Compressed air already and nothing changed. I'm going to guess it's something wrong with the solder joins. I ordered a new Headphone Jack and power button combination and also a new digitizer from eBay. Hopefully, they'll arrive and I can replace that part. Thank god the Headphone port isn't mounted to the motherboard of this phone! Atleast LG knows how to build a phone well (Except for the screen bleeding)

Buzz in audio out?

Today, I hooked my new S4 into my car's audio for the first time. I noticed that if I have both the audio out and the USB charger plugged in at the same time, I get this buzz in my speakers while no sound is coming from the device.
Now, if the device is playing music or something, the buzz goes away. Pause or something, though, and the buzz comes back. If I unplug the charger, the buzz also goes away.
Anyone else experience this?
Anyone know how to fix it?
Sounds like a ground loop. There are thingies on Amazon you can buy that will reduce it.
flu13 said:
Today, I hooked my new S4 into my car's audio for the first time. I noticed that if I have both the audio out and the USB charger plugged in at the same time, I get this buzz in my speakers while no sound is coming from the device.
Now, if the device is playing music or something, the buzz goes away. Pause or something, though, and the buzz comes back. If I unplug the charger, the buzz also goes away.
Anyone else experience this?
Anyone know how to fix it?
Click to expand...
Click to collapse
i did notice the buzz when i had plugged in my aux cable and my charger. But i think i got rid of it once i tried to plug the aux cable in some more, i had a neo hybrid case on and the aux cable wasnt fitting well unless i pushed it in hard and once i did that i think i got rid of the buzz, havent really paid attention to it after that since the buzz doesnt really bother me cos i usually have music playing through my car speakers if my phone is connected.
flu13 said:
Today, I hooked my new S4 into my car's audio for the first time. I noticed that if I have both the audio out and the USB charger plugged in at the same time, I get this buzz in my speakers while no sound is coming from the device.
Now, if the device is playing music or something, the buzz goes away. Pause or something, though, and the buzz comes back. If I unplug the charger, the buzz also goes away.
Anyone else experience this?
Anyone know how to fix it?
Click to expand...
Click to collapse
Yes. Currently there is no fix that I'm aware of. And yes, it really does suck.
I got this yesterday, worked perfectly!
http://www.amazon.com/gp/aw/d/B0031...c=1&redirect=true&ref_=oh_details_o00_s00_i00
Sent from my SCH-I545 using Tapatalk 4 Beta
CZ Eddie said:
Sounds like a ground loop. There are thingies on Amazon you can buy that will reduce it.
Click to expand...
Click to collapse
What kind of thingies?
jax5ter said:
i did notice the buzz when i had plugged in my aux cable and my charger. But i think i got rid of it once i tried to plug the aux cable in some more, i had a neo hybrid case on and the aux cable wasnt fitting well unless i pushed it in hard and once i did that i think i got rid of the buzz, havent really paid attention to it after that since the buzz doesnt really bother me cos i usually have music playing through my car speakers if my phone is connected.
Click to expand...
Click to collapse
I have no case, currently, so I can't get the cable in any farther (further?) than it is.
Maybe this ground loop thingie is my answer.
I'm also considering bluetooth for my audio so that I don't even need to worry about a cable.
flu13 said:
What kind of thingies?
I have no case, currently, so I can't get the cable in any farther (further?) than it is.
Maybe this ground loop thingie is my answer.
I'm also considering bluetooth for my audio so that I don't even need to worry about a cable.
Click to expand...
Click to collapse
See my previous post. I just got this ground loop isolator for the exact same problem and it works perfectly.
Sent from my SCH-I545 using Tapatalk 4 Beta
collindv said:
See my previous post.
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Click to collapse
Doh! Sorry, didn't even notice that those two posts were by the same person.
Would something like this do the trick, you think?
http://www.amazon.com/PAC-Ground-Is...UTF8&colid=FS6THIPF3CI9&coliid=I38GSXQ4L1NSSD
Had this issue with my s3 but not any more with this s4 I have
Sent from my SCH-I545 using xda premium
flu13 said:
Doh! Sorry, didn't even notice that those two posts were by the same person.
Would something like this do the trick, you think?
http://www.amazon.com/PAC-Ground-Is...UTF8&colid=FS6THIPF3CI9&coliid=I38GSXQ4L1NSSD
Click to expand...
Click to collapse
That should work also
Sent from my SCH-I545 using Tapatalk 4 Beta
flu13 said:
Doh! Sorry, didn't even notice that those two posts were by the same person.
Would something like this do the trick, you think?
http://www.amazon.com/PAC-Ground-Is...UTF8&colid=FS6THIPF3CI9&coliid=I38GSXQ4L1NSSD
Click to expand...
Click to collapse
That's exactly what I would buy if I had your symptoms.
flu13 said:
Doh! Sorry, didn't even notice that those two posts were by the same person.
Would something like this do the trick, you think?
http://www.amazon.com/PAC-Ground-Is...UTF8&colid=FS6THIPF3CI9&coliid=I38GSXQ4L1NSSD
Click to expand...
Click to collapse
I bought that exact same ground isolator for my car. It reduces the buzz greatly (to acceptable levels) but is still there a little when the volume on the head unit is up pretty high and there is no audio coming from the phone. I never had this issue from my old nexus s. I was a little disapointed, but like I said this dongle makes it acceptable.

Ear phones don't stay in

Hi all.
I use a generic pair of noise-reduction ear phones on my Sony Xperia E3. The earphones are Betron B-25.
They fit into the socket and I can listen, however they don't STAY in the socket. There is no fit, no lock, they easily slip back out. If I'm walking out in the street, the only way to listen is to hold the phone in my hand, to ensure the earphones don't slip out, which happens when I put the phone in my pocket.
Why is this? Do I need to specifically buy Sony earphones? Or just other earphones? Anyone experienced this? I get the feeling other people use non-Sony earphones with no problem.
Help?
Cheers,
Ferdi
Have you plugged it completely? You may have to use a bit of strenght.
Hello
I got the same problem but a few days ago i discovered u need to push them REALLY HARD for the first few times
..
Vynikal said:
Have you plugged it completely? You may have to use a bit of strenght.
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Lol im with copper too its awesome

Has anyone tried using USB-C Headphones?

Hello everyone!
This might be stupid question, but I've read about certain phones having issues with it...
Has anyone tried using USB-C headphones with the Pixel? My headphone jack is screwed up, but I'm content to just use USB-C instead, however, I want to be sure that it works before I order new headphones. I know bluetooth headphones are another option, but between deprecation of sound quality and having to charge them I'm not sure I want to go that route.
In addition to that, recommendations for USB-C headphones?
Your headphone jack is screwed up? RMA
Why not RMA it? Anyway, I'll check with my adapters in a bit.
Sent from my XT1650 using Tapatalk
My Fiio K1 works perfectly with a microUSB to type-c. It is a small and cheap DAC/amp that can drive anything that I personally throw at it. Even does an OK job pushing my Q701s. Just make sure you use a good cable. I am using a Fusion4K microUSB to type-c. I tried a few adapters and no-name cables, and they did not work.
sovanyio said:
Your headphone jack is screwed up? RMA
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PiousInquisitor said:
Why not RMA it? Anyway, I'll check with my adapters in a bit.
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
I didn't really feel like going through RMA because the headphone jack wasn't a huge issue for me, as long as USB-C is a viable alternative. My concern was that some phones have issues with it due to the DAC being built into the C-headphones.
I don't know if it makes any difference, but to RMA with Verizon do they send the device and then you send yours back? I can't really afford to go without my phone for a week or whatever.
Obaterista93 said:
I didn't really feel like going through RMA because the headphone jack wasn't a huge issue for me, as long as USB-C is a viable alternative. My concern was that some phones have issues with it due to the DAC being built into the C-headphones.
I don't know if it makes any difference, but to RMA with Verizon do they send the device and then you send yours back? I can't really afford to go without my phone for a week or whatever.
Click to expand...
Click to collapse
I'm not sure about the specifics of RMA through Verizon but I wouldn't trust a phone where one component was obviously faulty.
Obaterista93 said:
I didn't really feel like going through RMA because the headphone jack wasn't a huge issue for me, as long as USB-C is a viable alternative. My concern was that some phones have issues with it due to the DAC being built into the C-headphones.
I don't know if it makes any difference, but to RMA with Verizon do they send the device and then you send yours back? I can't really afford to go without my phone for a week or whatever.
Click to expand...
Click to collapse
Nether of my 3.5mm to USB-C adapters worked. One came with my Moto Z and the other from Amazon. I don't have headphones that only have a USB-C plug. When I was looking for them there weren't many and the ones available had really bad reviews.
I would like to point out that only having a USB-C port isn't as magical as it sounds. I personally loath it. It's no fun having to keep track of the adapter. One of the reasons I bought the Pixel was because of the headphone jack.
Sent from my XT1650 using Tapatalk
stompysan said:
My Fiio K1 works perfectly with a microUSB to type-c. It is a small and cheap DAC/amp that can drive anything that I personally throw at it. Even does an OK job pushing my Q701s. Just make sure you use a good cable. I am using a Fusion4K microUSB to type-c. I tried a few adapters and no-name cables, and they did not work.
Click to expand...
Click to collapse
Are you able to use the Pixel with the K1 as plug-n-play? Meaning you don't need a music app to play through them, so I could listen to Spotify or other apps?
Obaterista93 said:
I don't know if it makes any difference, but to RMA with Verizon do they send the device and then you send yours back? I can't really afford to go without my phone for a week or whatever.
Click to expand...
Click to collapse
Verizon overnighted a replacement to me and had me put the defective device in that box and send back. This was because my phone was freezing and rebooting an absurd amount. I'm not sure if they would do that for a headphone jack though

HTC U11 Bad microphones and loose charging port

So guys, I need some help...my HTC U11 suddenly stopped to record voice/sounds (whatsapp, fb messenger) not even working with stock recorder, then people could not hear me when making calls. Restarted on safe mode and run all the diagnostics but it didn't pick the voice in any way, some weeks later also the charging phone didn't recognize type C earphones neither the type C dongle, I had to move it a little bit so it can connect normally...but it worked normally with the charger (a bit strange) So I took it to repair since is not under warranty anymore, everything works OK, phone turns on, no screen damage, camera, performance, all fine except the issues mentioned above. Thing is, technician said he replaced all microphones but the problem remains, also the charging port is loose (that I can understand) but he says that in order to make it work he would need to replace the whole motherboard, but it looks to me like too much since the phone is not dead at all. I'm no expert but it looks to me I am right, wouldn't be just enough with microphones and charging port flex replacement?I I sincerely hope some of you can give me a better idea or if I'm right or not, since of course replacing the whole motherboard would increase the replacement cost. Thanks for your help.
Why is it not under warranty anymore?
riggsandroid said:
Why is it not under warranty anymore?
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Click to collapse
I'm from PerĂº and bought it from an external source since it is the 6 GB/128 GB version (tried to contact warranty but HTC said it was supposed to be seen by the origin country (phone was bought in Hong Kong) so you know, just by sending it over it would really cost a lot.
Send it back and get a refund. I highly advise you don't pay for anything and contact the supplier. They might cover the costs of postage if you ask nicely. If they don't, the cost of packaging and posting to HK won't be anywhere near the cost of the phone itself, or the cost of a motherboard.
Once you have your refund you can buy another phone from a location more reliable and closer to home as the 6/128 has now gone worldwide.
jcnieto21 said:
So guys, I need some help...my HTC U11 suddenly stopped to record voice/sounds (whatsapp, fb messenger) not even working with stock recorder, then people could not hear me when making calls. Restarted on safe mode and run all the diagnostics but it didn't pick the voice in any way, some weeks later also the charging phone didn't recognize type C earphones neither the type C dongle, I had to move it a little bit so it can connect normally...but it worked normally with the charger (a bit strange) So I took it to repair since is not under warranty anymore, everything works OK, phone turns on, no screen damage, camera, performance, all fine except the issues mentioned above. Thing is, technician said he replaced all microphones but the problem remains, also the charging port is loose (that I can understand) but he says that in order to make it work he would need to replace the whole motherboard, but it looks to me like too much since the phone is not dead at all. I'm no expert but it looks to me I am right, wouldn't be just enough with microphones and charging port flex replacement?I I sincerely hope some of you can give me a better idea or if I'm right or not, since of course replacing the whole motherboard would increase the replacement cost. Thanks for your help.
Click to expand...
Click to collapse
Dude!!! Yes!!! Same issue here. My phone doesn't recognize when it's been charged, and it only charges to 87% and the led light doesnt turn red at all. My mic isn't working either. When I make calls I have to have it on speaker so the other mics kick in. I have already replaced the charging port which also includes the main mic but no success. Hopefully someone will be able to help us. Other than that, u11 is great.
Placid_Knight89 said:
Dude!!! Yes!!! Same issue here. My phone doesn't recognize when it's been charged, and it only charges to 87% and the led light doesnt turn red at all. My mic isn't working either. When I make calls I have to have it on speaker so the other mics kick in. I have already replaced the charging port which also includes the main mic but no success. Hopefully someone will be able to help us. Other than that, u11 is great.
Click to expand...
Click to collapse
Hmmmm, I have to say i have some similar issues, except for the MIC problems. Connecting the official charger + cable does not charge the device. Nothing seems to happen. Connecting the official HTC USB-C headphones also does nothing. However when connecting the charger or the headphones and restarting the phone does work (i.e phones charges, headphones detected).
As said I do not have issues with the microphone. Seems software? Reset to Factory settings?
chillaxx said:
Hmmmm, I have to say i have some similar issues, except for the MIC problems. Connecting the official charger + cable does not charge the device. Nothing seems to happen. Connecting the official HTC USB-C headphones also does nothing. However when connecting the charger or the headphones and restarting the phone does work (i.e phones charges, headphones detected).
As said I do not have issues with the microphone. Seems software? Reset to Factory settings?
Click to expand...
Click to collapse
I have done a factory reset but nothing.
chillaxx said:
Hmmmm, I have to say i have some similar issues, except for the MIC problems. Connecting the official charger + cable does not charge the device. Nothing seems to happen. Connecting the official HTC USB-C headphones also does nothing. However when connecting the charger or the headphones and restarting the phone does work (i.e phones charges, headphones detected).
As said I do not have issues with the microphone. Seems software? Reset to Factory settings?
Click to expand...
Click to collapse
Did you ever figure out what it only worked after restarting while connected?
saidAbs said:
Did you ever figure out what it only worked after restarting while connected?
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Click to collapse
Sorry, can't remember. Do not have the phone anymore. After a very long HTC only path I'm on Huawei now

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