Database Info

USonic and adapter issues

Hey everyone,
I'm writing to you all because I could use some some help or diagnosis because I really don't know what's wrong here.
Okay so first thing first, I've been using this phone for 4 months now, and so far, I like it.
So I've been using the USonic for listening to my music. Except that since a couple weeks, the USonic has been acting weird.
One side isn't working correctly anymore, the sound is weird (not loud and.. just not natural) and the microphone isn't working.
But fortunately, the sound is working decently if I plug them on the other side (although it doesn't sound as loud as it used to..)
One time, both sides weren't working at all (Accessory not supported in the settings) but after a cleanup of the USB port, it went back to the "one side only is working"
Okay so I thought that MAYBE my USonic were just half dead.
So I decided to use the adapter (which I barely used)
It sounded like it was working correctly but then I realized that while I was playing music (or even when they're just plugged in), the adapter disconnected/reconnected (the earphones icon disappeared/reappeared and so is the warning message that says that the adapter will draw power)
I noticed that it occurs when I touch the adapter a little bit, so it can work if I don't move at all, but that's definitely not possible given that I mainly listen to music when I'm commuting.
For instance, putting the phone in my pocket and walking would trigger the issue.
So now I don't know, either I'm very unlucky with my accessories, either something's messed up with my USB port.
I originally wanted to send it to HTC for repairs but before doing that, I decided to be honest with them and told them that I unlocked the bootloader, so I wanted to know whether it would void my guaranty or not. And apparently, it does (in France)
So I'm not sure if I want to send it to repairs and pay a lot (for an issue that has nothing to do with unlocking the bootloader)
I also could buy a new adapter on HTC France but it pains the living hell of me to pay 16€ of shipping. It's just unacceptable.
So here I am, clueless on what do to. So I'm requesting your help, dear community.
What can I do? I did a factory reset already, I did go back to a RUU already.
I did clean the USB port and it looks clean but if you have any effective method on how to clean it, I'd be happy to hear about it.
If you know any place where I can buy a working adapter (which seems complicated) for a decent price.
Unfortunately, I can't buy Google pixels ones since Google doesn't sell anything in France.
Thank you very much for reading my misfortunes and I thank you for any help,
EDIT: Forgot to add that I have absolutely no problem with charging or transferring data with the USB cable.

Same problems
I have similar issues with mine (unlocked US version). My USonic headphones, charging cables and data transfer all work fine. When I first got the phone I had no problems with the included adapter, I even bought 2 more to keep as extras and they all worked fine.
About a month ago I plugged in the aux cable in my car and the sound was coming out of the phone, there was no headphone icon and it was not recognizing the adapter. Later I tested out the other adapters with no success. My wife has a U11 as well, so I tested all of the HTC adapters on hers with no problems which ruled out that my adapters were faulty.
I did a support chat with HTC who of course suggested that I factory reset my phone, which didnt work. Then they suggested I do a RUU, which also didn't solve the problem. The port is clean, no dust or lint.
On the google play store reviews for the "Audio Jack Toolkit" app many people are reporting the same issue. I just haven't had time to send the phone in for repairs at the moment.

You're lucky that I am seeing your post.
I'm in France as well and I have experience with HTC support team & repair center. But I don't have any problem with USB C connection in no matter what situation on my HTC 10 & U11.
I suspect that some pins of your USB C port on the U11 is not working well, so that you can't listening to music well but meanwhile you can charge it normally.
To test if it's a problem of the adapter you bought, just plug the adapter to any other USB C port phone, to see if it's working. (Yes, HTC headphone jack adapter works for most other non-HTC phones with USB C)
And, I'd say you should grab your chance to send the machine for repair if it's really a hardware (USB C port) issue. Even that you removed the warranty, but you should try. Because it's Cordon electronics who repairs the HTC phones in France, not HTC official staffs. Even if they found you don't have your warranty anymore, you should also be able to pay them to repair (the warranty just covers the repair fee, not means HTC strictly refuses to repair). You can't just live with it or spend another 800 euros or more to get a Pixel 2.
Anyway, you're welcome to reach me out on PM so that we may talk on twitter or other platforms. XDA is good for sharing developer stuffs but not for friendly chatting.

Alpert3 said:
You're lucky that I am seeing your post.
I'm in France as well and I have experience with HTC support team & repair center. But I don't have any problem with USB C connection in no matter what situation on my HTC 10 & U11.
I suspect that some pins of your USB C port on the U11 is not working well, so that you can't listening to music well but meanwhile you can charge it normally.
To test if it's a problem of the adapter you bought, just plug the adapter to any other USB C port phone, to see if it's working. (Yes, HTC headphone jack adapter works for most other non-HTC phones with USB C)
And, I'd say you should grab your chance to send the machine for repair if it's really a hardware (USB C port) issue. Even that you removed the warranty, but you should try. Because it's Cordon electronics who repairs the HTC phones in France, not HTC official staffs. Even if they found you don't have your warranty anymore, you should also be able to pay them to repair (the warranty just covers the repair fee, not means HTC strictly refuses to repair). You can't just live with it or spend another 800 euros or more to get a Pixel 2.
Anyway, you're welcome to reach me out on PM so that we may talk on twitter or other platforms. XDA is good for sharing developer stuffs but not for friendly chatting.
Click to expand...
Click to collapse
Little update. I sent my phone to Cordon electronics with both accessories.
I just received it today and not only they only gave me a new pair of HTC USonic (I did put the adapter on my package and yet I received nothing from them) but the best thing is that my screen is now cracked!! Wow.
I don't know how I'll ever prove that I sent it without it being cracked but I feel that I'm pretty much screwed.
I know that this is independent from HTC but honestly I lost faith in the company :/

n0tz said:
Little update. I sent my phone to Cordon electronics with both accessories.
I just received it today and not only they only gave me a new pair of HTC USonic (I did put the adapter on my package and yet I received nothing from them) but the best thing is that my screen is now cracked!! Wow.
I don't know how I'll ever prove that I sent it without it being cracked but I feel that I'm pretty much screwed.
I know that this is independent from HTC but honestly I lost faith in the company :/
Click to expand...
Click to collapse
WTF...Send email to HTC support with photos.
That's just ridiculous...
Keep me updated, I'm HTC elevate & ambassador, I can't just let things like this happens. If you want, send me a PM with all the details/photos, I'll see what I can do.

You shouldn't have to do this but I suggest recording everything you do from now. Record yourself boxing up the phone, etc. It's something I always do after horror stories of repair centres returning damaged phones.

Audio Router.apk is the solution

I just had the same issue with my Usonic headphones. They would only work if I gently pushed them in and any movement caused them to disconnect. Charging worked fine. I used a needle and cleaned out all of the dust and pocket lint from my USB port and now they are working perfectly!

Kill your pains. 2 in 1 Hi Res Audio + PD Fast Charging adapter By Soulsound

Everyone knows normal 3.5mm audio adapter are not fit for Essential phone due to DAC chipset required. But when you are listening to music, you cannot charge your phone.
Now i recommend a 2 in 1 adapter for you!
What's special?
1. Hi-Res sound quality with a qualified DAC - 96KHz/24 Bits
2. Max 3A PD fast charging
3. You can do 1+2 above at the same time
Here is link for you:
https://amzn.to/2mi2BXL
You will never stop the movie/game on your Essential and pull off the headphone, put on the power and continue with a speaker again.

Thanks for sharing , I ordered one and it works

I'd like to see a video review and some photos of this if possible, the way this post was written sounds like an advertisement of your own product, or a product you got for free from the manufacturer (no offense). Also wondering if it's fully USB-C spec compliant so there won't be any voltage issues when using it.
Edit: Looking at OP's past posts, he is the seller.

@Teclover Bill send me one to review

Blazekitten said:
Thanks for sharing , I ordered one and it works
Click to expand...
Click to collapse
Good to know!

Gamernivek said:
I'd like to see a video review and some photos of this if possible, the way this post was written sounds like an advertisement of your own product, or a product you got for free from the manufacturer (no offense). Also wondering if it's fully USB-C spec compliant so there won't be any voltage issues when using it.
Edit: Looking at OP's past posts, he is the seller.
Click to expand...
Click to collapse
Happy to tell you, i developed this product, but sell by my friend.
I am open to collect all issues to improve it and listen to public what else they need.
Due to this product needs to be different with normal 2 in 1 usb c adapter (without DAC), the inside design is different. That's why all other 2 in 1 adapters cannot work with external DAC required phones, except for Moshi's. They are totally 2 different stories standing on development point.
For normal usb c adapters, the resistor lays in usb c end, however for this kind of adapters, the components have to put on the motherboard. That is to say, the motherboard will take all the risks and devices won't. The motherboard is 3 inch away from your phone, the heat won't affect the phone.
For voltage issue you are concerning, 5V comes out from power supply all the way, 2A charging into phone. One thing i have to mention: use original power supply to charge!
You are welcome to ask other users from another thread below who got this adapter!
https://forum.xda-developers.com/pixel-2/accessories/finally-pixel-2-xl-audio-pd-charging-2-t3807588

TheRealKingSen said:
@Teclover Bill send me one to review
Click to expand...
Click to collapse
I am happy to. Check the message box.

Teclover Bill said:
Happy to tell you, i developed this product, but sell by my friend.
I am open to collect all issues to improve it and listen to public what else they need.
Due to this product needs to be different with normal 2 in 1 usb c adapter (without DAC), the inside design is different. That's why all other 2 in 1 adapters cannot work with external DAC required phones, except for Moshi's. They are totally 2 different stories standing on development point.
For normal usb c adapters, the resistor lays in usb c end, however for this kind of adapters, the components have to put on the motherboard. That is to say, the motherboard will take all the risks and devices won't. The motherboard is 3 inch away from your phone, the heat won't affect the phone.
For voltage issue you are concerning, 5V comes out from power supply all the way, 2A charging into phone. One thing i have to mention: use original power supply to charge!
You are welcome to ask other users from another thread below who got this adapter!
https://forum.xda-developers.com/pixel-2/accessories/finally-pixel-2-xl-audio-pd-charging-2-t3807588
Click to expand...
Click to collapse
I actually purchased it to test it out. Audio quality is definitely better than the included 48kHz adapter, but I'm running into a problem with it right out of the box. There's a pulsing clicking/popping noise that can occasionally be heard at a low volume in quarter second intervals when headphones are plugged into the adapter and you're on a screen with no sound playing (volume of the phone has no bearing on this) There's also some static when switching between screens with no sound. The OEM 3.5mm adapter doesn't have these problems. Also, the clicking/popping noise can also be heard when the adapter is plugged plugged into the wall with USB-C but not plugged into the phone. So it doesn't really matter where it's plugged into, but if there's a power source, the noise is heard. I'm thinking mine may have been a dud, but would like to hear from you or the seller on wether or not this is a normal occurrence. Sent an email to your friend, the seller, yesterday, waiting for him/her to get back to me now regarding getting a possible replacement.

Gamernivek said:
I actually purchased it to test it out. Audio quality is definitely better than the included 48kHz adapter, but I'm running into a problem with it right out of the box. There's a pulsing clicking/popping noise that can occasionally be heard at a low volume in quarter second intervals when headphones are plugged into the adapter and you're on a screen with no sound playing (volume of the phone has no bearing on this) There's also some static when switching between screens with no sound. The OEM 3.5mm adapter doesn't have these problems. Also, the clicking/popping noise can also be heard when the adapter is plugged plugged into the wall with USB-C but not plugged into the phone. So it doesn't really matter where it's plugged into, but if there's a power source, the noise is heard. I'm thinking mine may have been a dud, but would like to hear from you or the seller on wether or not this is a normal occurrence. Sent an email to your friend, the seller, yesterday, waiting for him/her to get back to me now regarding getting a possible replacement.
Click to expand...
Click to collapse
In order to improve it, I'hv asked my friend to send you a replacement, cost on me.
Your problem should not happen, lets see how the replacement works.
I suggest below plugging steps:
1. plug the wall charger to adapter
2. plug the adapter to phone
3. plug headphone to adapter
waiting for your report on replacement.

Teclover Bill said:
In order to improve it, I'hv asked my friend to send you a replacement, cost on me.
Your problem should not happen, lets see how the replacement works.
I suggest below plugging steps:
1. plug the wall charger to adapter
2. plug the adapter to phone
3. plug headphone to adapter
waiting for your report on replacement.
Click to expand...
Click to collapse
Thanks! I'll try that from here on out. I realized I used the wrong words to describe the noise in my last post, the sound is actually more like a digital beep. It doesn't sound like distortion (well, the static when switching screens does), but more like something you'd hear from an error message popup in rapid succession.
The product you developed is very good other than this though. The audio quality is better than the OEM adapter and charging is fast. I'm excited to use this as a part of my daily routine!
I did have some observations regarding the design though if you'll hear me out - especially in regards to the cable you used. The cable is very flexible, which may make it more comfortable to use, but I have doubts on how well it can hold up. In my experience, the thiner and less rigid the cable, the more likely it is to fail. If the cable was more rigid and half the length it may hold up longer. I'm sure you have done more testing than I have in this regard though, so after a few months of use I could give you some better findings.

Gamernivek said:
Thanks! I'll try that from here on out. I realized I used the wrong words to describe the noise in my last post, the sound is actually more like a digital beep. It doesn't sound like distortion (well, the static when switching screens does), but more like something you'd hear from an error message popup in rapid succession.
The product you developed is very good other than this though. The audio quality is better than the OEM adapter and charging is fast. I'm excited to use this as a part of my daily routine!
I did have some observations regarding the design though if you'll hear me out - especially in regards to the cable you used. The cable is very flexible, which may make it more comfortable to use, but I have doubts on how well it can hold up. In my experience, the thiner and less rigid the cable, the more likely it is to fail. If the cable was more rigid and half the length it may hold up longer. I'm sure you have done more testing than I have in this regard though, so after a few months of use I could give you some better findings.
Click to expand...
Click to collapse
Thanks my friend. Your voice is always important to me.
For the sounding like distortion when switching screens, lets test the replacement;
For the cable, don't worry, this is best cable we are using. My partner factory is a professional cable manufacturer for 10 years and they has all kinds of cable. This one is the most expensive one. Check the copper inside by cutting it off! Come back to me within 1 year if the cable has problem.

Teclover Bill said:
Thanks my friend. Your voice is always important to me.
For the sounding like distortion when switching screens, lets test the replacement;
For the cable, don't worry, this is best cable we are using. My partner factory is a professional cable manufacturer for 10 years and they has all kinds of cable. This one is the most expensive one. Check the copper inside by cutting it off! Come back to me within 1 year if the cable has problem.
Click to expand...
Click to collapse
I actually got the replacement very quickly, and I haven't noticed the beeping noise again yet, but the static/white noise is still there when I switch screens. It doesn't happen with the OEM adapter, but it's something that's present with this one. I tried 5 pairs of headphones and found that it varies in intensity depending on which pair I'm using. The best pair I used was a pair of Nox earbuds (discontinued brand), while the worst were JVC. JBL, Xiaomi, and TaoTronics all tested about the same. When switching screens/apps with no volume playing, there's a initial pop of static, followed by a second or so of white noise before it goes away. The Nox buds were the only pair of headphones I tried that only had the initial pop (no white noise following), and at a lower volume than the others I tested. It's almost as if it's trying to pick up on sound that should be playing on the new screen, but once it can't find any it gives up. It may just be a device specific problem as I haven't seen anything regarding this on the Pixel thread, and it's not something serious that will make or break the product, but it is a minor annoyance. Since the replacement had the same problem, I'm assuming it's something that will be true for all stock.
Edit: After a few days the beeping showed up on the replacement as well. Oh well, it still works great if sound is actually playing, but if you're like me and just have your headphones plugged in all the time, it's not something that would replace the OEM adapter (for the 3.5mm adapter only).

Thanks My friend,
It is really a helpful review from you! I have asked other testers also using an Essential phone but they don't have the problem like yours. However, as long as you find problem, i have the responsibility to find them out and fix it. These days i have been looking for several essential phone users to test and waiting for there reports. Meanwhile i am also asking my team to simulate your case and fix that problem, but that need time. Although the phone model is same, it needs time and lucks to re-appear the same problem you have.
Thank you for your wonderful report, i won't ruin your hard work.
Gamernivek said:
I actually got the replacement very quickly, and I haven't noticed the beeping noise again yet, but the static/white noise is still there when I switch screens. It doesn't happen with the OEM adapter, but it's something that's present with this one. I tried 5 pairs of headphones and found that it varies in intensity depending on which pair I'm using. The best pair I used was a pair of Nox earbuds (discontinued brand), while the worst were JVC. JBL, Xiaomi, and TaoTronics all tested about the same. When switching screens/apps with no volume playing, there's a initial pop of static, followed by a second or so of white noise before it goes away. The Nox buds were the only pair of headphones I tried that only had the initial pop (no white noise following), and at a lower volume than the others I tested. It's almost as if it's trying to pick up on sound that should be playing on the new screen, but once it can't find any it gives up. It may just be a device specific problem as I haven't seen anything regarding this on the Pixel thread, and it's not something serious that will make or break the product, but it is a minor annoyance. Since the replacement had the same problem, I'm assuming it's something that will be true for all stock.
Edit: After a few days the beeping showed up on the replacement as well. Oh well, it still works great if sound is actually playing, but if you're like me and just have your headphones plugged in all the time, it's not something that would replace the OEM adapter (for the 3.5mm adapter only).
Click to expand...
Click to collapse

Works great for phones with no headphone (3.5) jack. I have the Essential Phone and being able to charge and listen to music/movies via 3.5 jack at the same time has been awesome. The sound is just as good or better than the USB C to 3.5 jack that came with the phone. This should have been included in the box when the phone arrived. I loaded Viper up and it sounds even better. I will be buying again for my other phones..

Thanks so much Johnny for helping test!
I am also looking forward to know whether you have the same problem with the friend in above comments? He is also using an Essential Phone, but he found some problem when using.
I know you are busy, take your time and test it for more days before reports.
As a developer i am eager to kill all imperfect things and make it zero issue to everyone.
Thanks!
johnnycooper said:
Works great for phones with no headphone (3.5) jack. I have the Essential Phone and being able to charge and listen to music/movies via 3.5 jack at the same time has been awesome. The sound is just as good or better than the USB C to 3.5 jack that came with the phone. This should have been included in the box when the phone arrived. I loaded Viper up and it sounds even better. I will be buying again for my other phones..
Click to expand...
Click to collapse

Teclover Bill said:
Thanks so much Johnny for helping test!
I am also looking forward to know whether you have the same problem with the friend in above comments? He is also using an Essential Phone, but he found some problem when using.
I know you are busy, take your time and test it for more days before reports.
As a developer i am eager to kill all imperfect things and make it zero issue to everyone.
Thanks!
Click to expand...
Click to collapse
I have not had the pop sound/noise when switching apps or anything else. It really has been great. I am rooted running viper though.

Teclover Bill said:
Thanks My friend,
It is really a helpful review from you! I have asked other testers also using an Essential phone but they don't have the problem like yours. However, as long as you find problem, i have the responsibility to find them out and fix it. These days i have been looking for several essential phone users to test and waiting for there reports. Meanwhile i am also asking my team to simulate your case and fix that problem, but that need time. Although the phone model is same, it needs time and lucks to re-appear the same problem you have.
Thank you for your wonderful report, i won't ruin your hard work.
Click to expand...
Click to collapse
I'm going to see if I can record the sound somehow. I'm curious as to wether it would play when connected to a speaker - I'll try that next. Kind of odd that I'm the only one who has reports of the extra noises. 2 out of 2 adapters I've tried both had the problem though, so I don't think it's a coincidence. I've also tried the adapters on 2 different Essential Phones and had the same results.

Finnaly an adapter that looks like it works as advertised .
Do you maybe have an EU store too, so that I don't have to pay an arm and a leg for customs and shipping?
Can't wait to enjoy charging and watching a movie at the same time!
To be honest, manufacturers should include an adapter like this by default if they decide to remove 3.5mm port and DAC.
Kind Regards

Teclover Bill said:
For voltage issue you are concerning, 5V comes out from power supply all the way, 2A charging into phone. One thing i have to mention: use original power supply to charge!
[/URL]
Click to expand...
Click to collapse
So this adapter charges at lower output than OEM (3A)?
Sent from my PH-1 using Tapatalk

Yes lower than 3A for smartphones. Only when you use it on laptop like Macbook will reach 3A max.
For PH-1, the max current reach 2.5A max. If you have facebook, i can send you a video showing the charging voltage/current/watt
Spey said:
So this adapter charges at lower output than OEM (3A)?
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse

Xperia XZ Premium Charging Issues

Hi All,
I'm hoping someone here can share their opinions.
Recently I've been having charging issues with my XZ Premium. Started a few weeks ago, with the charger plugged in, it would randomly stop and start charging.
Lately it's been getting much worse. I have tried different chargers, cables, adapters etc. The original Sony USB cable plugged into a wall charger, and my laptop. My Dell laptop USB-C (thunderbolt) wall charger, as well as my Dell external battery charger, as well as MicroUSB cables with a USB-C adapter.
Without touching the cables or moving anything, sometimes it'll start or stop charging randomly.
I personally think it's the phone's USB-C connector. I've tried to clean it using a damp wooden toothpick and got some dust out, but it didn't make any difference.
The phone is rooted, and is out of warranty anyways. I also have a lot of security features installed which would make it hard for a tech to troubleshoot (needs passwords etc to be shut down or rebooted) and I store some cryptocurrencies in wallets on my phone.
Is it worth taking it to a tech (I live in Japan, and don't speak much Japanese) or should I be looking at an upgrade? If so, what is the recommended phone from Sony currently? I honestly really like the XZ Premium, so I'm tempted just to buy another one if mine can't be easily fixed.
Thanks!

Bit of an update.
I managed to get my phone to charge using the original Sony USB -> USB-C cable, with an adapter plugged into the thunderbolt port on my laptop. Charging is still incredibly slow though. Also, I noticed when it hit 30% charge, it stopped accepting charge unless the phone is unlocked. If I hit the lock button, the charge light switches off. It switches on again when I unlock it.
*Small edit* It stopped charging again at 31%, despite being unlocked.
Wiggling the cable in the phone socket doesn't seem to effect whether it charges or not, which should rule out the connector in the phone. It has also not registered as a device on my laptop, despite being connected via the USB cable, which would mean it's not specifically a battery issue either, as there's no data connection being made.
So I'm starting to think it's a hardware issue.
I've ordered a new Xperia XZ Premium, because I really do love this phone, and the new XZ2 Premium doesn't seem like much of an upgrade to me apart from the camera, and slightly faster performance. And as much as I'd love to have wireless charging, moving the finger print sensor, and no 3.5mm audio output is a massive dealbreaker for me.

mine died like this, was on charge, started to say charghing/discharghing until he turned off and never came back.. under warranty they changed MoBo/2 stickers/components (??)/ 2 screw and now is back like new

Long term bump.
I bought a new replacement 8142 and have been using that successfully, and I decided to try and fix the charging issues on my old one.
I've just installed a brand new genuine battery, charging port, and power/vol/camera button connections.
The phone booted up fine, but it's STILL not charging at all. Any ideas? Motherboard maybe?

tombow said:
Long term bump.
I bought a new replacement 8142 and have been using that successfully, and I decided to try and fix the charging issues on my old one.
I've just installed a brand new genuine battery, charging port, and power/vol/camera button connections.
The phone booted up fine, but it's STILL not charging at all. Any ideas? Motherboard maybe?
Click to expand...
Click to collapse
Maybe the flex cable isn't working

have only just started having this issue yesterday, have tried different charger and usbc cable combinations, cant even get my pc to recognise it as a plugged in turned off xzp and it wont turn on only show the battery icon with low level indicator in the red.

I have a similar issue.
When I connect my XZP to the pc using a Rampower cable USB-C to USB (sold as 5Gbps and 5V/3A power, thus an USB3.0 with fast charge of 15W) I suffer of the same issue exposed above: randomly the connection get interrupted.
While, charging the phone, yet with the above-mentioned cable and original Sony charger, I get no problem at all!
NB: I have never tried with the original USB cable...

Common fault with the xzp.
The actual connector from the logic board that the usb c module connects to burns out. Require a new logic board or connector to be replaced/soldered on and new usb c module.

kw0n2k said:
Common fault with the xzp.
The actual connector from the logic board that the usb c module connects to burns out. Require a new logic board or connector to be replaced/soldered on and new usb c module.
Click to expand...
Click to collapse
This is good news, because sourcing a mainboard is half the price of the phone, and I've already spent money on a new battery and charging port etc.
My 2nd G8142 phone has just started displaying the same symptoms, and I can't afford a complete replacement.
Can you confirm that this is the part I need? https://www.aliexpress.com/item/4000160901916.html
If so, I'll grab 2, and install into my old phone first to confirm the fix, before then installing one in my newer phone.

tombow said:
This is good news, because sourcing a mainboard is half the price of the phone, and I've already spent money on a new battery and charging port etc.
My 2nd G8142 phone has just started displaying the same symptoms, and I can't afford a complete replacement.
Can you confirm that this is the part I need? https://www.aliexpress.com/item/4000160901916.html
If so, I'll grab 2, and install into my old phone first to confirm the fix, before then installing one in my newer phone.
Click to expand...
Click to collapse
Im onto my second xzp and never had a charging issue

Beetle84 said:
Im onto my second xzp and never had a charging issue
Click to expand...
Click to collapse
Lucky you!
I'm onto my 2nd one, and have had the same charging issues with both.
Both phones have been rooted with a custom ROM, and I use my Dell smart-powerbank to charge them fairly often. So perhaps that is the cause of the early failures on both.

tombow said:
Lucky you!
I'm onto my 2nd one, and have had the same charging issues with both.
Both phones have been rooted with a custom ROM, and I use my Dell smart-powerbank to charge them fairly often. So perhaps that is the cause of the early failures on both.
Click to expand...
Click to collapse
I have unlocked both on day one :laugh:
I have never used a powerbank, could be a factor. Or just bad luck
My first xzp, i cracked the screen trying to replace the screen adhesive, so i bought a rosso red one from ebay.

tombow said:
This is good news, because sourcing a mainboard is half the price of the phone, and I've already spent money on a new battery and charging port etc.
My 2nd G8142 phone has just started displaying the same symptoms, and I can't afford a complete replacement.
Can you confirm that this is the part I need? https://www.aliexpress.com/item/4000160901916.html
If so, I'll grab 2, and install into my old phone first to confirm the fix, before then installing one in my newer phone.
Click to expand...
Click to collapse
Unfortunately I can't confirm if that is the exact part you need as I don't do repairs. All I can confirm is that my repairer has stated that he has seen XZP's with the same recurring issue with the connector burning out.
My guess is, that is the part as he had to micro solder a new connector to the logicboard.

kw0n2k said:
Unfortunately I can't confirm if that is the exact part you need as I don't do repairs. All I can confirm is that my repairer has stated that he has seen XZP's with the same recurring issue with the connector burning out.
My guess is, that is the part as he had to micro solder a new connector to the logicboard.
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That's good enough for me! I'll grab a couple of them and see if it fixed my older phone first (because I've already tried the battery and the USB-C socket etc) Will update once I've done the repair.

Hope you can fix that problem and share some experience on this issue. Mine has a similar problem. The difference is that it can be charged to 100% but very slow and randomly stop.

sala499 said:
Hope you can fix that problem and share some experience on this issue. Mine has a similar problem. The difference is that it can be charged to 100% but very slow and randomly stop.
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Yep, that's how my issue started too. It'll progressively get worse.
I've just bought a Google Pixel 3 XL as my 2nd XZP has ceased accepting any charge at all. I'll see if these motherboard sockets fix the issues, then keep one and sell one. Otherwise I'll just sell them both off as parts.

tombow said:
Yep, that's how my issue started too. It'll progressively get worse.
I've just bought a Google Pixel 3 XL as my 2nd XZP has ceased accepting any charge at all. I'll see if these motherboard sockets fix the issues, then keep one and sell one. Otherwise I'll just sell them both off as parts.
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I talked to some tech on Alibaba (A Chinese shopping website) and they said it can be fixed by replacing that socket. But the replacement requires professional welding equipment and skills. Or the motherboard can be damaged. That's why I am looking for other people's experience before I take step myself. If you succeed, please update this thread. I think there are more people like me who is looking for successful experience from others. Thank you for your sharing.:good:

Charging Problem

So before my xz premium completely stopped charging my phone used to randomly stop charging and charged very slow I used quick charge 3.0 and certified usb c cable I had to put the usb type c cable in a certain position to get my phone charging but after a while it completely stopped charging I inspected the port it was fine no bent nor broken cleaned the port but it didn’t charge after sometime I started messing with the phone so I found a way to charge it when I put pressure on the bottom of the phone from front and rear of phone where usb port and flex cable is connected it starts charging but I have to put a lot of pressure to get it to charging I don’t know about hardware so I am here If someone can guide me ty.

Is the charge manager enabled?
In this case the manager try to think at which time you disconneythe the phone from charger and stopped after a while to continue in front of disconnect (or what he think at which time it is)

No the charge manager or (Battery Care) is not enabled but I opened the device myself because I thought it might be a loose connection of charging port's flex cable but it was connected to the motherboard fine but the situation was the same I pressed the flex cable where it connects to the motherboard and the phone started charging I think it's some sort of motherboard problem as it happened with some other xz premium users as well.
P.S:Replacing the charging port didn't fixed the problem.

Hello,
I had a similar problem.
At first it only carried in certain positions or pressing the region where the flat connection. After 1 months it stopped completely.
My problem was in the motherboard charge connector, I needed to buy a new connector to replace with solder. After 30 days, everything continues to function normally.

Wawawagl said:
Hello,
I had a similar problem.
At first it only carried in certain positions or pressing the region where the flat connection. After 1 months it stopped completely.
My problem was in the motherboard charge connector, I needed to buy a new connector to replace with solder. After 30 days, everything continues to function normally.
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Click to collapse
Thank you very much that's the answer I was looking for one more thing can you guide where to buy the connecter for the motherboard and can you tell me how did you manage to replace it.

Update I just got mine fixed the btb connecter for the charging port on the motherboard was loose it needed to be resoldered in case it is more damaged you should get a new btb connecter I'll put the link to buy from link: https://rounded.com/sony-board-connector-btb-socket-2x10pin-1306-0093.html

can u guide me how to do it?

If u know any trusted and skilled repair person just tell him what the problem is and make sure the repair person fix it the right way as described otherwise he might end up damaging ur phone.

alrighty thankss, i'll update soonnn, i already change the port but it still the same

Hello, can you update me on this, i'm facing the same issue. Let me know if this fixed your problem.

yukikunn said:
alrighty thankss, i'll update soonnn, i already change the port but it still the same
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Changing the port won't fix the issue it can only be resolved if u change the btb connector on the motherboard.

Anyone knowing how to do it?

Hi. Stripped phone down and removed old BtB connector. How do you solder the new part to the motherboard. Is it just the four corners you solder or do all x10 pins on each side need to be soldered?
Can somebody who has changed a BtB put a step by step guide if poss?

yukikunn said:
can u guide me how to do it?
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ok update i've been trying to repair it/solder it in a couple 3rd repair (because there's no sony xperia service center here in indonesia..) and they say they can't, then i wen't to this repair shop (this one looks not promising) then i got a message after 3 day they say they can't repair it, i was hopeless, i left my phone there.., and after 1 and a half month i think, i finally went to get my phone, and when i arrives to get my phone they charge me 15$, in my head i was thinking "why they charge me? they didn't even fix it"
then the repair man said "we fix it" i was shock they didn't even message me and said it was fixed (they have to) so i pay the 15$ and check the phone its completely normal it's charging the fast charge work, but.. they reinstalled everything (factory reset) kinda strange.. but it's find ok so that's it

A90 major issue

Few days after update to android 10 i started to have notification saying usb connector disconnected and connected without any cable being attached to phone. Its going in loop...flickering from disconnected to connected erc.
As well i have issues with genuine samsung headphones that were included in box... they do not work anymore.
All happen right after update....
Is this a hardware issue or software bug?
Anyone can help?
I did factory resset....even my battery is not holding up well...

All good on my end, potentially hardware damage..
Take it to Samsung you still should have warranty

underdog_656 said:
All good on my end, potentially hardware damage..
Take it to Samsung you still should have warranty
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I was hoping a spftware glitch....
Many i mean many a70 users suffer from the same glitch.... will have to bring it to shop...expensive brick...

Went to my carrier today -vodafone.... guy said yeh thats common issue with a50 ...a70 and a90 5g.... usb port is fragile and doesnt hold up at all.... you will need to get it changed. I am booked in for Tuesday morning...for the service...its 2 hours waiting....then and there... will keep this updated.

Just got the phone back....usb flex port faulty... replaced under warranty...
Its fine...but not a happy camper that it broke after 2 months of delicate use

Hunteres said:
Just got the phone back....usb flex port faulty... replaced under warranty...
Its fine...but not a happy camper that it broke after 2 months of delicate use
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I'd recommend getting magnetic USB-C cables for that matter. I've bought one (actually three but only one with the magnet) from AliExpress with PD-capability (they cost around 10€ for cable and magnet combo, 7€ for the cable and 4€ for the magnet itself) and I'm totally satisfied with them. I only have to unplug them if I e.g. use my wired headphones for telephony (since my bluetooth headphones have got a bad mic) and flashing updates/rooting via Odin (because they only support USB 2.0 speed standards).

yomama163 said:
I'd recommend getting magnetic USB-C cables for that matter. I've bought one (actually three but only one with the magnet) from AliExpress with PD-capability (they cost around 10€ for cable and magnet combo, 7€ for the cable and 4€ for the magnet itself) and I'm totally satisfied with them. I only have to unplug them if I e.g. use my wired headphones for telephony (since my bluetooth headphones have got a bad mic) and flashing updates/rooting via Odin (because they only support USB 2.0 speed standards).
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Orderdd the sets month a go...but still..this phone was 700 euro back then....and having fragile usb port doesnt add up... well its a beast anyway.....