Related
In one week I have succeed to break my microUSB cable that came with the Desire, the USB-Brick is probably due to manipulation with those type of weak cables for sure it can't help. I'll get a new one (or two). I guess my pile of 20 miniUSB is useless now...
The Odd is that it can charge upside down
yeah very rare, ive never managed to break my cable and my cable has been through a lot including using it as a belt along with holding a pair of ladders down on the top of my car
A|ex said:
yeah very rare, ive never managed to break my cable and my cable has been through a lot including using it as a belt along with holding a pair of ladders down on the top of my car
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Click to collapse
Are you serious?
This isn't exactly Sonim.
Still, how exactly is the OP's cable damaged?
P.S. I'm also pissed that my collection over way over 100 miniUSB cables seem to be all too slowly becoming redundant. Before my HTC Desire, everything was Mini, not I'm forced to carry both types around. I'm considering making some neat little converters for my other devices.
Can confirm.
The cable that came with my Desire (more wire than cable) is crap.
It broke within the first week.
Nearly no strain at all, cable break at the USB plug.
you can use a mini to micro USB convertor instead of carrying both wires around
http://cgi.ebay.co.uk/NEW-MINI-MICR...t=UK_Computing_USB_Cables&hash=item35aa014cdd
alias_neo said:
Are you serious?
This isn't exactly Sonim.
Still, how exactly is the OP's cable damaged?
P.S. I'm also pissed that my collection over way over 100 miniUSB cables seem to be all too slowly becoming redundant. Before my HTC Desire, everything was Mini, not I'm forced to carry both types around. I'm considering making some neat little converters for my other devices.
Click to expand...
Click to collapse
Yes i am serious, i have been using the original HTC cable that came with the phone and an additional two official HTC cable for desire just fine. I dont have any problems with them and yes i have used them as belts and cable ties.
The only way i can see you ever damaging one of these is if you damage the end or the cable you have might have been faulty from the start or near broke.
I just tried to bend the end of mine a few times and it still seems to be working, i did a few file transfer tests and it doesnt work any slower or faster.
out of all the desires or htc phones sold with a usb mini cable your the only person to report this?
The same thing happened to shadow and my cable broke during the first month as well.
blauze said:
The Odd is that it can charge upside down
Click to expand...
Click to collapse
mine does too
lol
you can fix a usb brick easily and ppl if ur plugging the phone in to the front of ur computer try a different port preferably at the back
I already broke several cables. Now one on of the pins of the Desire's micro-usb connector broke.. I for sure am a bit hard on my equipment but this never happened with micro-usb. I also think it easily breaks because the cable does not fully connect with the Desire's micro-usb connector. It sticks halfway in.
Anyway, I can no longer connect via usb and with all the dents and scratches it will probably be very hard to get repaired under warranty.
Mine works fine, but my mother's stopped working without visible damage.
Mine failed too, Its fussy about charging and very rarely works for USB. I think its the microusb<->cable connection that fails because its not moulded like most cables.
I've got a cable from a blackberry now (it was lying around, ive never had a BB) which works fine for charging and USB, the moulded connector seems better and the cable is much thicker.
I'd rather the cable or connector broke than the port on the phone (which is what microusb is designed for)
I was wondering if they can be fixed?!
YOU"RE RIGHT, they're flimsy.
These
Code:
[URL="http://www.amazon.com/gp/product/B004W3LKZ0/ref=cm_cr_rev_prod_title"]cables[/URL]
Look sturdy but break too easily. Not as cheap as most chinese made but these cables usually break in about 2 months for me. Dont even think about folding it and putting it in a bag for those frail,dying HTC phones.
I wonder if the cables are easy to fix... its copper right?
-Can anyone recommend a simple way to handle these wires or a more durable wire? I dont want to buy one every month. I'm thinking about http://www.amazon.com/Micro-Retract..._19?s=wireless&ie=UTF8&qid=1328931599&sr=1-19.
---------- Post added at 01:09 AM ---------- Previous post was at 01:05 AM ----------
nokli said:
you can use a mini to micro USB convertor instead of carrying both wires around
http://cgi.ebay.co.uk/NEW-MINI-MICR...t=UK_Computing_USB_Cables&hash=item35aa014cdd
Click to expand...
Click to collapse
I am thinking about it. It costs about the same to just buy the micro cable. This has 30 days. http://www.ebay.com/itm/Mini-5-Pin-...262914?pt=PDA_Accessories&hash=item3f13828e82
my usb cable rubber is also starting to split at the ends. but it still works fine.
Never broke it but...
I never actually broke the cable, but I always found it very loose. When I insert the microUSB into my phone it doesn't click or anything. It just sorta lays there. It is not very stable and I am always terrified when messing around with something that requires a stable connection (alpharev, root, etc.)
Am I the only one experiencing this, or did I just get a lame cable?
USB conector
I've never had trouble with my htc cable, but I've replaced the usb port twice on one phone and once on the other. (yes I have two desire's)
I too wish it was a deeper port.
As per the thread title, I am looking for a battery charger for the TG01. I need one that will simply charge the battery (will need also a spare battery) - and just swap out the batteries as I go. I can't work with an external charger that connects via micro-usb (as I'm having issues with the micro-usb port and can't charge the phone! Therefore need another means of charging ASAP - and will come back and look at how to tackle fixing the micro-usb port at a later stage).
Anyone know where I can get such a thing???
Struggling to do so - so far in my www search....
You mean like this? http://www.ebay.co.uk/itm/Universal...700?pt=LH_DefaultDomain_3&hash=item3a6e594a7c
"Universal mobile battery charger" is what I looked for.
You can get better one's with digital readouts, but that is EXACTLY what I bought a few days ago to try and save my TG01 from a bad wm6.5. Just waiting for it to turn up.
@Scougar: Yes - I managed to get one in the end - off ebay. Hopefully it will arrive before the week is out - as I'm currently phone less!
Not good! Mine arrived today btw... Annoyingly no instructions on what the LED colours mean on it, or which terminal is positive and which negative.
btw.. mine says 850ma on it, so not the full 1000ma, but I can live with that.
I bought this on eBay - can´t paste the link here - look for - 1500mah Micro USB Back up Battery Charger + Cable for Toshiba TG01 TG 01
I am very satisfied when need to power battery out not having power adaptor. However I have totally 3 batteries and purchased also the solar power adaptor with internal battery.
Scougar said:
Mine arrived today btw... Annoyingly no instructions on what the LED colours mean on it, or which terminal is positive and which negative
Click to expand...
Click to collapse
I had the same problem re. instructions - but have got the hang of it. However, it's not a sufficient solution for me. It seems to take an absolute age to power up a battery. I have a spare battery - and even this isn't going to be enough.
I guess it's because of the way I use the phone - with connection to usb keyboard - to write emails...even though I remove the cable the moment the email has been written, it absolutely drains battery resources - RAPID!
I will have to try and get the micro-usb port fixed somehow. I've contacted toshiba to see if - first of all there is any warranty cover on the phone (i bought it off ebay - so not sure if covered or not).
Even if not covered, I'm unsure where to send it - or who can really fix this. Does anyone have any ideas? I am based in Ireland. Do Toshiba have a list of approved service centres??
You will just need to get a higher 'ma' rated charger then (so battery will charge faster).
BTW.. sounds stupid.. but have you tried another micro usb cable (a proper charging cable, rather than just a regular data transfer micro usb one?)
Scougar said:
You will just need to get a higher 'ma' rated charger then (so battery will charge faster).
Click to expand...
Click to collapse
Ok, thanks. IF i have no option but to keep using an external charger, may look at gettting another one.
Scougar said:
BTW.. sounds stupid.. but have you tried another micro usb cable (a proper charging cable, rather than just a regular data transfer micro usb one?)
Click to expand...
Click to collapse
I have tried a number of cables - that had been working at one stage but no longer work. However, they work when it comes to connecting to my usb keyboard.....just not working to charge the phone...
MICRO-USB Repair.
I'm a bit concerned about this - as someone has suggested to me that this can't be repaired - that it's 'terminal'. Can this really be the case????
Seems an awful waste of a phone if that's true....
borderfox said:
Ok, thanks. IF i have no option but to keep using an external charger, may look at gettting another one.
I have tried a number of cables - that had been working at one stage but no longer work. However, they work when it comes to connecting to my usb keyboard.....just not working to charge the phone...
MICRO-USB Repair.
I'm a bit concerned about this - as someone has suggested to me that this can't be repaired - that it's 'terminal'. Can this really be the case????
Seems an awful waste of a phone if that's true....
Click to expand...
Click to collapse
I'm not sure what "burn's out", so I wouldn't like to speculate, but the repair of the actual 'port' surely wouldn't be that hard even for an amateur solderer? Maybe it's something in a charging chip that's burnt out? Given that you can pick tg01's up for £50+ (I really am guessing here.. I've been drinking).. it probaly isn't worth the cost of a repair unless you do it yourself.
Scougar said:
I'm not sure what "burn's out", so I wouldn't like to speculate, but the repair of the actual 'port' surely wouldn't be that hard even for an amateur solderer? Maybe it's something in a charging chip that's burnt out? Given that you can pick tg01's up for £50+ (I really am guessing here.. I've been drinking).. it probaly isn't worth the cost of a repair unless you do it yourself.
Click to expand...
Click to collapse
The ruddy thing cost me €200 back then....can't remember for sure when -I think 9 months ago. Just checked ebay and they range from €110-€180. Pretty poor form - if they can't do the job for a couple of years at the very least.
Not sure where I stand as regards warranty - still waiting to hear back from toshiba support.
I don't feel that buying another one is the way to go - if they are flawed in this way. Furthermore, it makes me wonder about investing in a good phone - if they all have a point of weakness in terms of the micro-usb slot. Had a quick look at the nokia lumia at one stage last week....but if I'm using that port heavily (which i am - constantly swapping out between cable (for keyboard) and usb power cable....will the same thing happen?
If you are worried about over working the port, then just get an extension cable or try using a powered USB hub so you won't be swapping it out so often.
The micro usb port design is probably 'weak' compared to the mini USB port design, but it's what we are pretty much every phone on the market is now using. You could also use a USB keyboard.
I would only have considered about £75 for my phone (MODS: I can't sell it , I've bricked it... or as I like to say "I'm between operating systems at the moment" ;-) ) Point is, you can probably get one cheaper than you are seeing on ebay.
I think you are either better off with another phone, or getting a bigger battery, they question is whether you want to invest in the TG01 anymore, or get something else.
Scougar said:
If you are worried about over working the port, then just get an extension cable or try using a powered USB hub so you won't be swapping it out so often.
Click to expand...
Click to collapse
How can I use the powered usb hub exactly? I can plug the usb keyboard into it -then run a usb cable between the hub and the usb to micro-usb adaptor that then connects to the phone...is that correct?
Scougar said:
The micro usb port design is probably 'weak' compared to the mini USB port design, but it's what we are pretty much every phone on the market is now using. You could also use a USB keyboard.
Click to expand...
Click to collapse
This is what is also dampening down my enthusiasm for investing in another phone. It's a situational thing - and I don't really have any other option but to use a usb keyboard (I can't connect via bluetooth).
Scougar said:
I would only have considered about £75 for my phone (MODS: I can't sell it , I've bricked it... or as I like to say "I'm between operating systems at the moment" ;-) ) Point is, you can probably get one cheaper than you are seeing on ebay.
Click to expand...
Click to collapse
That's a savage rate of depreciation!
Scougar said:
I think you are either better off with another phone, or getting a bigger battery, they question is whether you want to invest in the TG01 anymore, or get something else.
Click to expand...
Click to collapse
As regards moving on to a new unit, I don't really want to go down this road for two reasons;
1. I don't think I have got my money's worth out of the spend on the TG01 - and while the work arounds are far from ideal - I am otherwise happy with the phone in principal
2. I fear making another big investment - only for the same thing to happen again (given that I will continue to use micro-usb port heavily
A bigger battery - I don't think is a possibility?? I know there was one oversized battery on the market for that phone - but it came with a new back cover for the phone also - as it was thicker than normal. It was expensive - and it's not really the route I wish to take. What I might do - is buy another battery. Then - with 3 batteries on the go - just keep charging them up on rotation at home.
Mickey mouse approach - but I don't see any other feasible way of handling it.
IF I did get another phone, I don't think it would be the TG01. It served its purpose at the time (and It will continue to do so - although more awkward now). However, I don't think this sort of failure should happen - and support should be better. Very hard to get a hold of someone in support - NO support in ROI - and necessary to mail the phone in to their UK service centre. In addition, just discovered that it's out of warranty.
There are some internal pictures of the TG01 floating around, it might be worthwhile trying to dig those up, and see if you can get a look at the USB connection points, and see if an amateur repair is possible.
EDIT: If you go to the following thread you will find internal pictures It looks to me like the port could be repaired if you have a fine enough soldering iron, or taped it up well enough. (As long as the problem isn't a 'trace' being burnt out... and we assume that the port itself has broken/come loose or needs replacement).
Can someone recommend a good quality external charger
Only a couple of weeks - and the external charger I got off ebay seems to be flaking!
Can anyone recommend a GOOD QUALITY external charger that I could order up - that will work well with TG01 batteries??
Have to say... that one I bought isn't the best quality. connection is 'iffy' now it seems.
Product review: 4/10. d'oh.
Scougar said:
Have to say... that one I bought isn't the best quality. connection is 'iffy' now it seems.
Product review: 4/10. d'oh.
Click to expand...
Click to collapse
I;ve been trawling the net - but they all seem the ruddy same! What would you buy if you had to go again?
Right now - at this moment - the charger is working again - but I spent half the day trying to get it to work up until now! I don't have great faith in it - and if it goes, I'm sans phone once again.
If I could get a reliable charger, I would be fairly happy. I've got into the routine of charging alternate batteries - so that system works (so I can squeeze the outlay on the phone back out of it - before I go and upgrade at a later stage).
The only other type of external charger I could find was this.
So....i've ordered one up....will post back whether it actually does the job or is another piece of sh1t!
borderfox said:
The only other type of external charger I could find was this.
So....i've ordered one up....will post back whether it actually does the job or is another piece of sh1t!
Click to expand...
Click to collapse
I bought this charger a few weeks ago, works perfectly.
tcampomanes said:
I bought this charger a few weeks ago, works perfectly.
Click to expand...
Click to collapse
Delighted to hear that. Hopefully this will provide the ultimate solution for my TG01 - and I can go on and use it for the next 12 months and get my $$ back out of it!
borderfox said:
Delighted to hear that. Hopefully this will provide the ultimate solution for my TG01 - and I can go on and use it for the next 12 months and get my $$ back out of it!
Click to expand...
Click to collapse
when I bought the charger the seller sent me this message:
Dear friend:
Do you know how to use the charger?
I'm sorry I don't have technical info in English.
How to use?
1/ without power put the battery in the charger, you can 360 rotation
the charger to fit your battery (no matter your battery is big or
small.)------------------- if the battery put well in the charger, the
light will go on blue.
the charger can Automatic detection of positive "+" and negative "-", so
just connect the "two pin" with "+" "-" of the battery.
2/ with power,(connect it with power)
Charging--------the light is red
Full charge-----the light is blue
--
When you receive the charger, if have any problem about "how to use" or
other problem please contact me and I will reply within 24 hours.
Thank you.
the seller was very helpful and sent to Spain was fast, 10 to 14 days.
Hey everyone,
I'm writing to you all because I could use some some help or diagnosis because I really don't know what's wrong here.
Okay so first thing first, I've been using this phone for 4 months now, and so far, I like it.
So I've been using the USonic for listening to my music. Except that since a couple weeks, the USonic has been acting weird.
One side isn't working correctly anymore, the sound is weird (not loud and.. just not natural) and the microphone isn't working.
But fortunately, the sound is working decently if I plug them on the other side (although it doesn't sound as loud as it used to..)
One time, both sides weren't working at all (Accessory not supported in the settings) but after a cleanup of the USB port, it went back to the "one side only is working"
Okay so I thought that MAYBE my USonic were just half dead.
So I decided to use the adapter (which I barely used)
It sounded like it was working correctly but then I realized that while I was playing music (or even when they're just plugged in), the adapter disconnected/reconnected (the earphones icon disappeared/reappeared and so is the warning message that says that the adapter will draw power)
I noticed that it occurs when I touch the adapter a little bit, so it can work if I don't move at all, but that's definitely not possible given that I mainly listen to music when I'm commuting.
For instance, putting the phone in my pocket and walking would trigger the issue.
So now I don't know, either I'm very unlucky with my accessories, either something's messed up with my USB port.
I originally wanted to send it to HTC for repairs but before doing that, I decided to be honest with them and told them that I unlocked the bootloader, so I wanted to know whether it would void my guaranty or not. And apparently, it does (in France)
So I'm not sure if I want to send it to repairs and pay a lot (for an issue that has nothing to do with unlocking the bootloader)
I also could buy a new adapter on HTC France but it pains the living hell of me to pay 16€ of shipping. It's just unacceptable.
So here I am, clueless on what do to. So I'm requesting your help, dear community.
What can I do? I did a factory reset already, I did go back to a RUU already.
I did clean the USB port and it looks clean but if you have any effective method on how to clean it, I'd be happy to hear about it.
If you know any place where I can buy a working adapter (which seems complicated) for a decent price.
Unfortunately, I can't buy Google pixels ones since Google doesn't sell anything in France.
Thank you very much for reading my misfortunes and I thank you for any help,
EDIT: Forgot to add that I have absolutely no problem with charging or transferring data with the USB cable.
Same problems
I have similar issues with mine (unlocked US version). My USonic headphones, charging cables and data transfer all work fine. When I first got the phone I had no problems with the included adapter, I even bought 2 more to keep as extras and they all worked fine.
About a month ago I plugged in the aux cable in my car and the sound was coming out of the phone, there was no headphone icon and it was not recognizing the adapter. Later I tested out the other adapters with no success. My wife has a U11 as well, so I tested all of the HTC adapters on hers with no problems which ruled out that my adapters were faulty.
I did a support chat with HTC who of course suggested that I factory reset my phone, which didnt work. Then they suggested I do a RUU, which also didn't solve the problem. The port is clean, no dust or lint.
On the google play store reviews for the "Audio Jack Toolkit" app many people are reporting the same issue. I just haven't had time to send the phone in for repairs at the moment.
You're lucky that I am seeing your post.
I'm in France as well and I have experience with HTC support team & repair center. But I don't have any problem with USB C connection in no matter what situation on my HTC 10 & U11.
I suspect that some pins of your USB C port on the U11 is not working well, so that you can't listening to music well but meanwhile you can charge it normally.
To test if it's a problem of the adapter you bought, just plug the adapter to any other USB C port phone, to see if it's working. (Yes, HTC headphone jack adapter works for most other non-HTC phones with USB C)
And, I'd say you should grab your chance to send the machine for repair if it's really a hardware (USB C port) issue. Even that you removed the warranty, but you should try. Because it's Cordon electronics who repairs the HTC phones in France, not HTC official staffs. Even if they found you don't have your warranty anymore, you should also be able to pay them to repair (the warranty just covers the repair fee, not means HTC strictly refuses to repair). You can't just live with it or spend another 800 euros or more to get a Pixel 2.
Anyway, you're welcome to reach me out on PM so that we may talk on twitter or other platforms. XDA is good for sharing developer stuffs but not for friendly chatting.
Alpert3 said:
You're lucky that I am seeing your post.
I'm in France as well and I have experience with HTC support team & repair center. But I don't have any problem with USB C connection in no matter what situation on my HTC 10 & U11.
I suspect that some pins of your USB C port on the U11 is not working well, so that you can't listening to music well but meanwhile you can charge it normally.
To test if it's a problem of the adapter you bought, just plug the adapter to any other USB C port phone, to see if it's working. (Yes, HTC headphone jack adapter works for most other non-HTC phones with USB C)
And, I'd say you should grab your chance to send the machine for repair if it's really a hardware (USB C port) issue. Even that you removed the warranty, but you should try. Because it's Cordon electronics who repairs the HTC phones in France, not HTC official staffs. Even if they found you don't have your warranty anymore, you should also be able to pay them to repair (the warranty just covers the repair fee, not means HTC strictly refuses to repair). You can't just live with it or spend another 800 euros or more to get a Pixel 2.
Anyway, you're welcome to reach me out on PM so that we may talk on twitter or other platforms. XDA is good for sharing developer stuffs but not for friendly chatting.
Click to expand...
Click to collapse
Little update. I sent my phone to Cordon electronics with both accessories.
I just received it today and not only they only gave me a new pair of HTC USonic (I did put the adapter on my package and yet I received nothing from them) but the best thing is that my screen is now cracked!! Wow.
I don't know how I'll ever prove that I sent it without it being cracked but I feel that I'm pretty much screwed.
I know that this is independent from HTC but honestly I lost faith in the company :/
n0tz said:
Little update. I sent my phone to Cordon electronics with both accessories.
I just received it today and not only they only gave me a new pair of HTC USonic (I did put the adapter on my package and yet I received nothing from them) but the best thing is that my screen is now cracked!! Wow.
I don't know how I'll ever prove that I sent it without it being cracked but I feel that I'm pretty much screwed.
I know that this is independent from HTC but honestly I lost faith in the company :/
Click to expand...
Click to collapse
WTF...Send email to HTC support with photos.
That's just ridiculous...
Keep me updated, I'm HTC elevate & ambassador, I can't just let things like this happens. If you want, send me a PM with all the details/photos, I'll see what I can do.
You shouldn't have to do this but I suggest recording everything you do from now. Record yourself boxing up the phone, etc. It's something I always do after horror stories of repair centres returning damaged phones.
Audio Router.apk is the solution
I just had the same issue with my Usonic headphones. They would only work if I gently pushed them in and any movement caused them to disconnect. Charging worked fine. I used a needle and cleaned out all of the dust and pocket lint from my USB port and now they are working perfectly!
So guys, I need some help...my HTC U11 suddenly stopped to record voice/sounds (whatsapp, fb messenger) not even working with stock recorder, then people could not hear me when making calls. Restarted on safe mode and run all the diagnostics but it didn't pick the voice in any way, some weeks later also the charging phone didn't recognize type C earphones neither the type C dongle, I had to move it a little bit so it can connect normally...but it worked normally with the charger (a bit strange) So I took it to repair since is not under warranty anymore, everything works OK, phone turns on, no screen damage, camera, performance, all fine except the issues mentioned above. Thing is, technician said he replaced all microphones but the problem remains, also the charging port is loose (that I can understand) but he says that in order to make it work he would need to replace the whole motherboard, but it looks to me like too much since the phone is not dead at all. I'm no expert but it looks to me I am right, wouldn't be just enough with microphones and charging port flex replacement?I I sincerely hope some of you can give me a better idea or if I'm right or not, since of course replacing the whole motherboard would increase the replacement cost. Thanks for your help.
Why is it not under warranty anymore?
riggsandroid said:
Why is it not under warranty anymore?
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Click to collapse
I'm from Perú and bought it from an external source since it is the 6 GB/128 GB version (tried to contact warranty but HTC said it was supposed to be seen by the origin country (phone was bought in Hong Kong) so you know, just by sending it over it would really cost a lot.
Send it back and get a refund. I highly advise you don't pay for anything and contact the supplier. They might cover the costs of postage if you ask nicely. If they don't, the cost of packaging and posting to HK won't be anywhere near the cost of the phone itself, or the cost of a motherboard.
Once you have your refund you can buy another phone from a location more reliable and closer to home as the 6/128 has now gone worldwide.
jcnieto21 said:
So guys, I need some help...my HTC U11 suddenly stopped to record voice/sounds (whatsapp, fb messenger) not even working with stock recorder, then people could not hear me when making calls. Restarted on safe mode and run all the diagnostics but it didn't pick the voice in any way, some weeks later also the charging phone didn't recognize type C earphones neither the type C dongle, I had to move it a little bit so it can connect normally...but it worked normally with the charger (a bit strange) So I took it to repair since is not under warranty anymore, everything works OK, phone turns on, no screen damage, camera, performance, all fine except the issues mentioned above. Thing is, technician said he replaced all microphones but the problem remains, also the charging port is loose (that I can understand) but he says that in order to make it work he would need to replace the whole motherboard, but it looks to me like too much since the phone is not dead at all. I'm no expert but it looks to me I am right, wouldn't be just enough with microphones and charging port flex replacement?I I sincerely hope some of you can give me a better idea or if I'm right or not, since of course replacing the whole motherboard would increase the replacement cost. Thanks for your help.
Click to expand...
Click to collapse
Dude!!! Yes!!! Same issue here. My phone doesn't recognize when it's been charged, and it only charges to 87% and the led light doesnt turn red at all. My mic isn't working either. When I make calls I have to have it on speaker so the other mics kick in. I have already replaced the charging port which also includes the main mic but no success. Hopefully someone will be able to help us. Other than that, u11 is great.
Placid_Knight89 said:
Dude!!! Yes!!! Same issue here. My phone doesn't recognize when it's been charged, and it only charges to 87% and the led light doesnt turn red at all. My mic isn't working either. When I make calls I have to have it on speaker so the other mics kick in. I have already replaced the charging port which also includes the main mic but no success. Hopefully someone will be able to help us. Other than that, u11 is great.
Click to expand...
Click to collapse
Hmmmm, I have to say i have some similar issues, except for the MIC problems. Connecting the official charger + cable does not charge the device. Nothing seems to happen. Connecting the official HTC USB-C headphones also does nothing. However when connecting the charger or the headphones and restarting the phone does work (i.e phones charges, headphones detected).
As said I do not have issues with the microphone. Seems software? Reset to Factory settings?
chillaxx said:
Hmmmm, I have to say i have some similar issues, except for the MIC problems. Connecting the official charger + cable does not charge the device. Nothing seems to happen. Connecting the official HTC USB-C headphones also does nothing. However when connecting the charger or the headphones and restarting the phone does work (i.e phones charges, headphones detected).
As said I do not have issues with the microphone. Seems software? Reset to Factory settings?
Click to expand...
Click to collapse
I have done a factory reset but nothing.
chillaxx said:
Hmmmm, I have to say i have some similar issues, except for the MIC problems. Connecting the official charger + cable does not charge the device. Nothing seems to happen. Connecting the official HTC USB-C headphones also does nothing. However when connecting the charger or the headphones and restarting the phone does work (i.e phones charges, headphones detected).
As said I do not have issues with the microphone. Seems software? Reset to Factory settings?
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Did you ever figure out what it only worked after restarting while connected?
saidAbs said:
Did you ever figure out what it only worked after restarting while connected?
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Sorry, can't remember. Do not have the phone anymore. After a very long HTC only path I'm on Huawei now
Hi All,
I'm hoping someone here can share their opinions.
Recently I've been having charging issues with my XZ Premium. Started a few weeks ago, with the charger plugged in, it would randomly stop and start charging.
Lately it's been getting much worse. I have tried different chargers, cables, adapters etc. The original Sony USB cable plugged into a wall charger, and my laptop. My Dell laptop USB-C (thunderbolt) wall charger, as well as my Dell external battery charger, as well as MicroUSB cables with a USB-C adapter.
Without touching the cables or moving anything, sometimes it'll start or stop charging randomly.
I personally think it's the phone's USB-C connector. I've tried to clean it using a damp wooden toothpick and got some dust out, but it didn't make any difference.
The phone is rooted, and is out of warranty anyways. I also have a lot of security features installed which would make it hard for a tech to troubleshoot (needs passwords etc to be shut down or rebooted) and I store some cryptocurrencies in wallets on my phone.
Is it worth taking it to a tech (I live in Japan, and don't speak much Japanese) or should I be looking at an upgrade? If so, what is the recommended phone from Sony currently? I honestly really like the XZ Premium, so I'm tempted just to buy another one if mine can't be easily fixed.
Thanks!
Bit of an update.
I managed to get my phone to charge using the original Sony USB -> USB-C cable, with an adapter plugged into the thunderbolt port on my laptop. Charging is still incredibly slow though. Also, I noticed when it hit 30% charge, it stopped accepting charge unless the phone is unlocked. If I hit the lock button, the charge light switches off. It switches on again when I unlock it.
*Small edit* It stopped charging again at 31%, despite being unlocked.
Wiggling the cable in the phone socket doesn't seem to effect whether it charges or not, which should rule out the connector in the phone. It has also not registered as a device on my laptop, despite being connected via the USB cable, which would mean it's not specifically a battery issue either, as there's no data connection being made.
So I'm starting to think it's a hardware issue.
I've ordered a new Xperia XZ Premium, because I really do love this phone, and the new XZ2 Premium doesn't seem like much of an upgrade to me apart from the camera, and slightly faster performance. And as much as I'd love to have wireless charging, moving the finger print sensor, and no 3.5mm audio output is a massive dealbreaker for me.
mine died like this, was on charge, started to say charghing/discharghing until he turned off and never came back.. under warranty they changed MoBo/2 stickers/components (??)/ 2 screw and now is back like new
Long term bump.
I bought a new replacement 8142 and have been using that successfully, and I decided to try and fix the charging issues on my old one.
I've just installed a brand new genuine battery, charging port, and power/vol/camera button connections.
The phone booted up fine, but it's STILL not charging at all. Any ideas? Motherboard maybe?
tombow said:
Long term bump.
I bought a new replacement 8142 and have been using that successfully, and I decided to try and fix the charging issues on my old one.
I've just installed a brand new genuine battery, charging port, and power/vol/camera button connections.
The phone booted up fine, but it's STILL not charging at all. Any ideas? Motherboard maybe?
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Maybe the flex cable isn't working
have only just started having this issue yesterday, have tried different charger and usbc cable combinations, cant even get my pc to recognise it as a plugged in turned off xzp and it wont turn on only show the battery icon with low level indicator in the red.
I have a similar issue.
When I connect my XZP to the pc using a Rampower cable USB-C to USB (sold as 5Gbps and 5V/3A power, thus an USB3.0 with fast charge of 15W) I suffer of the same issue exposed above: randomly the connection get interrupted.
While, charging the phone, yet with the above-mentioned cable and original Sony charger, I get no problem at all!
NB: I have never tried with the original USB cable...
Common fault with the xzp.
The actual connector from the logic board that the usb c module connects to burns out. Require a new logic board or connector to be replaced/soldered on and new usb c module.
kw0n2k said:
Common fault with the xzp.
The actual connector from the logic board that the usb c module connects to burns out. Require a new logic board or connector to be replaced/soldered on and new usb c module.
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This is good news, because sourcing a mainboard is half the price of the phone, and I've already spent money on a new battery and charging port etc.
My 2nd G8142 phone has just started displaying the same symptoms, and I can't afford a complete replacement.
Can you confirm that this is the part I need? https://www.aliexpress.com/item/4000160901916.html
If so, I'll grab 2, and install into my old phone first to confirm the fix, before then installing one in my newer phone.
tombow said:
This is good news, because sourcing a mainboard is half the price of the phone, and I've already spent money on a new battery and charging port etc.
My 2nd G8142 phone has just started displaying the same symptoms, and I can't afford a complete replacement.
Can you confirm that this is the part I need? https://www.aliexpress.com/item/4000160901916.html
If so, I'll grab 2, and install into my old phone first to confirm the fix, before then installing one in my newer phone.
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Im onto my second xzp and never had a charging issue
Beetle84 said:
Im onto my second xzp and never had a charging issue
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Lucky you!
I'm onto my 2nd one, and have had the same charging issues with both.
Both phones have been rooted with a custom ROM, and I use my Dell smart-powerbank to charge them fairly often. So perhaps that is the cause of the early failures on both.
tombow said:
Lucky you!
I'm onto my 2nd one, and have had the same charging issues with both.
Both phones have been rooted with a custom ROM, and I use my Dell smart-powerbank to charge them fairly often. So perhaps that is the cause of the early failures on both.
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I have unlocked both on day one :laugh:
I have never used a powerbank, could be a factor. Or just bad luck
My first xzp, i cracked the screen trying to replace the screen adhesive, so i bought a rosso red one from ebay.
tombow said:
This is good news, because sourcing a mainboard is half the price of the phone, and I've already spent money on a new battery and charging port etc.
My 2nd G8142 phone has just started displaying the same symptoms, and I can't afford a complete replacement.
Can you confirm that this is the part I need? https://www.aliexpress.com/item/4000160901916.html
If so, I'll grab 2, and install into my old phone first to confirm the fix, before then installing one in my newer phone.
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Click to collapse
Unfortunately I can't confirm if that is the exact part you need as I don't do repairs. All I can confirm is that my repairer has stated that he has seen XZP's with the same recurring issue with the connector burning out.
My guess is, that is the part as he had to micro solder a new connector to the logicboard.
kw0n2k said:
Unfortunately I can't confirm if that is the exact part you need as I don't do repairs. All I can confirm is that my repairer has stated that he has seen XZP's with the same recurring issue with the connector burning out.
My guess is, that is the part as he had to micro solder a new connector to the logicboard.
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That's good enough for me! I'll grab a couple of them and see if it fixed my older phone first (because I've already tried the battery and the USB-C socket etc) Will update once I've done the repair.
Hope you can fix that problem and share some experience on this issue. Mine has a similar problem. The difference is that it can be charged to 100% but very slow and randomly stop.
sala499 said:
Hope you can fix that problem and share some experience on this issue. Mine has a similar problem. The difference is that it can be charged to 100% but very slow and randomly stop.
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Yep, that's how my issue started too. It'll progressively get worse.
I've just bought a Google Pixel 3 XL as my 2nd XZP has ceased accepting any charge at all. I'll see if these motherboard sockets fix the issues, then keep one and sell one. Otherwise I'll just sell them both off as parts.
tombow said:
Yep, that's how my issue started too. It'll progressively get worse.
I've just bought a Google Pixel 3 XL as my 2nd XZP has ceased accepting any charge at all. I'll see if these motherboard sockets fix the issues, then keep one and sell one. Otherwise I'll just sell them both off as parts.
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I talked to some tech on Alibaba (A Chinese shopping website) and they said it can be fixed by replacing that socket. But the replacement requires professional welding equipment and skills. Or the motherboard can be damaged. That's why I am looking for other people's experience before I take step myself. If you succeed, please update this thread. I think there are more people like me who is looking for successful experience from others. Thank you for your sharing.:good: