[Q] Screen shuts off automatically when taking selfie facing down - Xperia Z3 Q&A, Help & Troubleshooting

I have no idea why but I seem to have problems on my Z3 nobody else has, it's weird. But anyway. This happens everytime and it does happen whenever the front facing camera starts, regardless of the app including the stock camera app. Whenever I try to take pictures with the front-facing camera in bed (with my phone facing down) the screen shuts itself a few seconds after the camera starts.
My phone is totally stock, has Apex Launcher installed. I don't know if that'll help find out the issue. Thank you for helping this noob.

Stop taking selfies in bed.
Sent from my D6603 using XDA Free mobile app

Bansheleh said:
Stop taking selfies in bed.
Sent from my D6603 using XDA Free mobile app
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Hahaha I should! But it just leaves me wondering why it happens!

I just checked, mine does not do that....
I don't know why it's happening to you, I'm guessing Sony's "adult content filter" must be active.
Try clearing camera app cache or a restart.

abhinav.tella said:
I just checked, mine does not do that....
I don't know why it's happening to you, I'm guessing Sony's "adult content filter" must be active.
Try clearing camera app cache or a restart.
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Haha, I only did it once and I promise my face wasn't that inappropriate!
Anyway, I have yet another issue on this problem, and that it doesn't do that only when the front camera is on, I was laying in bed watching a video on Instagram and I put the Z3 closer to my ears to hear better, and yes the screen turned off again. I promise I didn't touch any button, it just did it on its own.

All About That Sony said:
Haha, I only did it once and I promise my face wasn't that inappropriate!
Anyway, I have yet another issue on this problem, and that it doesn't do that only when the front camera is on, I was laying in bed watching a video on Instagram and I put the Z3 closer to my ears to hear better, and yes the screen turned off again. I promise I didn't touch any button, it just did it on its own.
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So seems you'll have to kick off the habbit of taking selfie or watching videos when laying in bed

xymay said:
so seems you'll have to kick off the habbit of taking selfie or watching videos when laying in bed :d
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oh-my-god. Really -_-

Related

[Q] Camera app crashing HTC Sensation (Reboot)

Randomly, when I use the Camera app and take a picture with the phone, the flash goes on, and then the phone reboots.
Does anyone know why this is happening? Sometimes I can take pictures and video with no problem, and other times it crashes without fail. It's like when the flash goes off, something in the phone gets overloaded and it dies.
Anyone have any idea whats going on?
Maelstrome26 said:
Randomly, when I use the Camera app and take a picture with the phone, the flash goes on, and then the phone reboots.
Does anyone know why this is happening? Sometimes I can take pictures and video with no problem, and other times it crashes without fail. It's like when the flash goes off, something in the phone gets overloaded and it dies.
Anyone have any idea whats going on?
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Click to collapse
It happpened me on my first day with the Sensation. At that time the battery was at low levels (<20%). I tried the camera in the morning after an overnite recharge (so at healthy battery level) and there was no crash. In fact last morning I took about 20 pics without any issues! So it might be some kind of protective mechanism at low levels. There are similar threads on other mobiles as well - Saw one for Google Nexus S!
By the way, the camera is really good. The pics turned out quite well.
Me and my wife are also having this same problem. Not sure what is causing it.
I bought the phone yesterday, and it seems that it is resseting itself every 1,5 to 2 minutes and that without even doing anything with it. I have sent (almost) all the reports to HTC, but not sure what would the issue be. I haven't even tried to use camera...
Weirdly my issues have stopped for now. I thought to myself, while troubleshooting this, is "What other app uses the camera?"
I think what the problem was is that I had a program called Visidon AppLock which uses the front facing camera to visually recognize your face (acts like a security measure basically) and an app called Mobile Hidden Camera, you can probably guess what that's used for
After disabling both these programs, and giving the phone a reboot, it seems to have fixed the problem.

[Q] Camera Button Driving Me MAD!

The button is so freaking sensitive. Camera took 186 pictures of my ceiling last night while I was sleeping because the pillow on the seat barley touched it. Last night I put my feet on the table and from the vibrations the camera turned on and took pictures. One point it came on and I switched to video camera to see what it's doing, and with out pressing the button the video camera would start and stop recording. I got the phone yesterday :-( I put on the pattern lock to stop it somehow but the screen still turns on and I know from my G2 that it will kill the battery no matter what you do on Android. Any help?
Elmi said:
The button is so freaking sensitive. Camera took 186 pictures of my ceiling last night while I was sleeping because the pillow on the seat barley touched it. Last night I put my feet on the table and from the vibrations the camera turned on and took pictures. One point it came on and I switched to video camera to see what it's doing, and with out pressing the button the video camera would start and stop recording. I got the phone yesterday :-( I put on the pattern lock to stop it somehow but the screen still turns on and I know from my G2 that it will kill the battery no matter what you do on Android. Any help?
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just replace it mine isnt sensitive at alll
Interesting...I haven't had this issue with the camera button.
Sent from my HTC Doubleshot using xda premium
oright cool, thanks guys. Thought it was the whole "phone built around the camera" concept that they thought it was a good idea to be able to take picture quickly. Thanks guys.
Yeah, there's definitely something wrong with your phone.
One of the MyTouch 4Gs issues is one of it's features..
you can activate the camera, even with the screen locked by holding down the shutter button. Sure it's good for those quick shots, but it's giving you an issue.
However to have a button that sensitive is not normal, please return it and get yourself one that works.
OP, just to be clear, which button are you referring to when you say, the camera button?Do you mean the silver one on the bottom right side of the phone?
Yeah I hardly touched it and it would start the camera. I'm back to using my G2 till T-Mo loyalty sends me another new one. Thanks for the help guys.

S6 camera problem

Hello guys
I opened the camera app and there are strange vertical lines going right to left like on the old tvs and even when i take a photo they are still visible.What can be the cause. Can this be caused by water or something? The story is i was heading home when a warer drop dropped on my screen like on the middle of the screen i have a screen protector and i cleaned the screen so i dont think that caused it .
dflash88 said:
Hello guys
I opened the camera app and there are strange vertical lines going right to left like on the old tvs and even when i take a photo they are still visible.What can be the cause. Can this be caused by water or something? The story is i was heading home when a warer drop dropped on my screen like on the middle of the screen i have a screen protector and i cleaned the screen so i dont think that caused it .
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Click to collapse
Have you tried the usual like restarting the device? If so and you still have this issue try clearing the cache for the camera app via app manager in settings. If that still doesn't work try a factory reset.
sofir786 said:
Have you tried the usual like restarting the device? If so and you still have this issue try clearing the cache for the camera app via app manager in settings. If that still doesn't work try a factory reset.
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I restarted the phone several time and forcestoped the app but it didnt help, i am beginning to think is because of low light maybe tomorrow when the day shines will try the phone
dflash88 said:
I restarted the phone several time and forcestoped the app but it didnt help, i am beginning to think is because of low light maybe tomorrow when the day shines will try the phone
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Start the phone in safe mode and open Samsung test menu with *#0*# (if u can't open it u are probably running a custom ROM with no test menu support in it)
Try the camera test in there. If the problem is still there u have a faulty camera.
So my problem is a bit different but it is still a camera problem. So my camera started acting funny a while ago and mos of the time it wouldn't open at all and blocking the front cam from working as well. So i ordered a new camera module online thinking that was the culprit, as the old one made a rattling noise when opening the camera. At last it arrived today so i swapped the cameras only to find the same problem persisting. I have also tried different firmwares and custom roms but still nothing. Does anyone know a cause or a fix for this problem?

Strange about camera

Happened twice now on back camera. After unlocking and went to camera, it cant focus on anywhere. Everything is blurred even if touch the screen to focus near or far.
If i give it a little shake everythings going back to normal. 2 weeks i have this unit and it happened twice. Is it normal or my unit has a defect?
Thank you
Edit.....it only focus near..like macro shots cant focus more than that. Happened after pulling it out of my pocket after a long walk...
Happened to me too on camera mode
NexuStar said:
Happened to me too on camera mode
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I hope someone can answer this...will wait for their opinions.
Have not encountered this. I use my camera heavily.
I advise going to a Samsung service center and letting them debug it.
kurichichan said:
Happened twice now on back camera. After unlocking and went to camera, it cant focus on anywhere. Everything is blurred even if touch the screen to focus near or far.
If i give it a little shake everythings going back to normal. 2 weeks i have this unit and it happened twice. Is it normal or my unit has a defect?
Thank you
Edit.....it only focus near..like macro shots cant focus more than that. Happened after pulling it out of my pocket after a long walk...
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Same problem here. All of the sudden my back camera is blurry... No idea what to do...
/CK
EDIT: After I've shaken the phone camera works again...
Skander1998 said:
Have not encountered this. I use my camera heavily.
I advise going to a Samsung service center and letting them debug it.
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I read this somewhere that there are some encountering this. They clear camera cache (in which i tried and luckily a good start) or simply tap or a little shake your phone and focus comes back again.
Hope it will not occuer after clearing camera cache
kurichichan said:
I read this somewhere that there are some encountering this. They clear camera cache (in which i tried and luckily a good start) or simply tap or a little shake your phone and focus comes back again.
Hope it will not occuer after clearing camera cache
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I cleared the cache before I shook it. Didn't help.
/CK
My phone do the same. Tap your phone on the side, and focus will be on.
If shaking the phone fixed it the problem is likely a failing ois mechanism. I would swap asap.
Sent from my SM-T810 using Tapatalk

Camera not rotating view and motor stuck half way

Hi there!
Since ASUS isn't responding to my question, I might as well try here.
My brand new ZS630KL which I've had for almost a week now acted strange at some time during the first 24 hours of use.
When I try the ASUS camera app, loading the camera takes way longer than it did the first few hours, and when changing from back mode to front mode, I see myself up side down. Also there's a message on the bottom of the screen telling me the camera can't turn (flip) the image.
The camera module doesn't return to normal position if I try to drop the phone controlled (like you see every other tester on YouTube does it), but it did so the first few hours.
If I try to go back from front view to back view again in the app the camera stops mid-way, just below 90 degrees, and if I exit the camera app from there, the module tries to move back to normal position, but tries to go further than it should and you can hear the screams from the gears as they skip and skip and skip...
I do think this has to do with the gyroscope in either the phone or the one in the camera module itself, and have asked ASUS if there is some way to check if the gyroscopes are working or atleast try to re-push the firmware onto the camera module.
Using other camera apps like Snapchat or Facebooks camera functions work like it should, even though they all show the same system message telling the image can't be turned, their software flips it either way, and also their preview from the camera opens instantly like it should.
Anyone that has any idea what this could be are more than welcome to reply. Using it as my phone at work, so resetting the phone is an option if that could recalibrate the sensors, but I see that as a last resort kind of thing since the phone is brand spanking new.
Thank you.
Ouch.... does not sound good at all! I would return it as fast as I could and either risk getting a NEW replacement, or get my money back.
seems faulty piece, return it
Thank you both for your reply. I've contacted the webstore where I bought it and explained it to them.
Thing is that they've out of stock and doesn't get new shipment until 17th of July, so I have to wait a while either way. Sending it in for repair is out of the picture since it started acting like this shortly after first usage.
Ideally I would like a new unit, transfer everything from this phone to the new and then return the first phone. Transferring data from one phone to anther and then back to a new ZF6 again seems like such a hassle.
I understand your hesitation, but in case you are in Europe, I truly suggest that you send in the phone now before the shop gives you some trouble. You will have 14 days to return it without giving reasons.
abprie said:
I understand your hesitation, but in case you are in Europe, I truly suggest that you send in the phone now before the shop gives you some trouble. You will have 14 days to return it without giving reasons.
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Sure, I do get that. I'll see what the store says. They have to replace it anyhow, so question is how if they are out of stock.. ?
I'm experiencing the exact same behaviour with the flip camera as described in OP.
 @Bjarte, did you ever resolve the issue or did you have the phone replaced?
Djezpur said:
@Bjarte, did you ever resolve the issue or did you have the phone replaced?
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I got it replaced. When ever this happens on the replacement it always works to just tap the flip button twice like Asus intended. Normally it's just the software that gets confused, especially when you switch from the stock camera and 3rd party apps it seems. But I can live with that.
The problem like I had on my first device was that the normal "fix" never worked.
Then I'm afraid I should need a replacement too, because tapping the flip button does not work for me at all.
Get your money back and stay away from this piece of ****!
I have never seen a phone with so many problems before people can even really get it in their hands.
It's up to you.
Issue caused by cover case
Turns out my third party cover case is blocking the proximity sensor, causing the retraction of the camera to malfunction.
https://zentalk.asus.com/en/discuss...-message-is-shown-camera-cannot-flip-pls-help
Several cases concerning this have been resolved due to the root cause being that a cover used was covering the proximity sensor located in the front. Even a slight cover of that sensor may cause this - as it is intentional design that when the proximity is being covered the camera should stop its rotation.
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Does not explain though why the double tap does not work, but I'm glad that I do not have to go through the hassle of sending the phone back.
Djezpur said:
Does not explain though why the double tap does not work
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Do you have enabled this feature in the Settings?
_jis_ said:
Do you have enabled this feature in the Settings?
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Yes, the 'Knock twice to retract camera' setting is enabled.
Djezpur said:
Yes, the 'Knock twice to retract camera' setting is enabled.
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When you flip camera and then block it by for example finger or toothpick to fully retract it, does it react on knock twice then?
Nope.
wow i am so a happy i decided not to go for this phone. OPPO all the way.
Djezpur said:
Turns out my third party cover case is blocking the proximity sensor, causing the retraction of the camera to malfunction.
https://zentalk.asus.com/en/discuss...-message-is-shown-camera-cannot-flip-pls-help
Does not explain though why the double tap does not work, but I'm glad that I do not have to go through the hassle of sending the phone back.
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What case do you have?
Sent from my ASUS_I01WD using XDA Labs
This one messes with my proximity sensor: CRESEE
This one works fine: Bernie
So it's a case by case matter
mkermali99 said:
wow i am so a happy i decided not to go for this phone. OPPO all the way.
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Well, I'm a happy Zenfone 6's user.
aleksander002 said:
Well, I'm a happy Zenfone 6's user.
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Just wait.. If there's a problem Asus will fob you off

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