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Take pic with camera using flash: phone goes dead?

Hi - I just got my Sensation a few days ago and I love it. But I have now found an annoying bug (?). When I take a picture and it involves the flash going off, 8 times out of ten the phone will just go dead immediately - screen off, no response. Sometimes a battery pull required to get it to reboot. Anyone experienced this?
Seems to happen indoors when the subject is fairly close, darker conditions.
Not sure if this is a hardware or software problem - I really don't want to return it

Try turning off geotagging.

Thanks, I tried that, then turning off gps, then turning off location, same problem every time.
I find that turning off mobile data, and even leaving all of the above on, stops the problem. Or, leaving data on but turning off the flash. Data + flash = crash...!
Still not sure if this is software related? I guess so?

dazz29 said:
Thanks, I tried that, then turning off gps, then turning off location, same problem every time.
I find that turning off mobile data, and even leaving all of the above on, stops the problem. Or, leaving data on but turning off the flash. Data + flash = crash...!
Still not sure if this is software related? I guess so?
Click to expand...
Click to collapse
Hmm. Since it's correlated with the flash, and few if any others have complained about this I'd guess HW, but who knows. I'd probably do a factory reset, and if that didn't fix it get a replacement.

Has anyone found a solution to this problem? Same thing happens to my phone.

This was posted when the phone first came out. Probably in the early threads. That was one of the first things I checked when I got my Sensation. I don't know if there was a solution other than swapping - but do a search in the forum because it was covered. Hope there was a solution for you.

Same thing happens here, Revo HD.

MEETOO
At first I just waited and it would restart THEN...
Had to pull battery and it would restart THEN...
When it restarted only a speckled screen followed by home screen THEN...
Only speckled screen THEN...
Nothing but the vibration when trying to restart THEN...
A replacement is being shipped after a trip to the T-Mobile store.
Initially I called T-Mobile and they told me the UPDATE would solve my problem but as the day progressed it was all down hill.
During the course of the sales person ordering me a new phone they automatically added a protection plan without my knowledge.
YIPPEE HUH?

Random Reboots.. any new info?

Hi everyone.. I searched a bit but couldn't come up with any more answers so I'm wondering if I missed something.
I've had my TF since like May, and for as long as I've had it, I've had this issue.
No matter what kernel or Rom or anything, my TF always randomly reboots ONLY when my screen is shut off and the wireless is left on. It doesn't reboot if I'm using it, and the only way to make it not happen is to turn on airplane mode when I'm done with it.
Its not a big deal, but it is annoying, especially if I leave it in the living room and forget airplane mode. Then whoever is in there gets to watch my TV constantly and randomly reboot every few minutes.
Its just more annoying than anything. Id love to just keep wifi active so it automatically connects when I turn the screen on.
Other than this, my TF has been flawless for like 6 months
Thanks if anyone has any information!

I've suffered through the same issue with my 16gb TF. By any chance do you have your pattern lockscreen turned on? Can't quite remember where, but I read that having it stops the reboots.
I tried it on mine and haven't had one since...but it's only been a day or 2. Can anyone confirm if the lockscreen stops or limits the issue?

avlon said:
I've suffered through the same issue with my 16gb TF. By any chance do you have your pattern lockscreen turned on? Can't quite remember where, but I read that having it stops the reboots.
I tried it on mine and haven't had one since...but it's only been a day or 2. Can anyone confirm if the lockscreen stops or limits the issue?
Click to expand...
Click to collapse
Wow, ill have to give this a try. I've never used the pattern lockscreen.

random reboots
I get this after about an hour of use. If I sitch it off via the button then when I press it again it reboots. If I just let th TF switch itself off (after 5 mins) it switches on normally when I press the start button.

I also had similar problems with my wife's TF, it rebooted randomly just about anytime (not just with screen off), apps crashing randomly. When I returned it to the store where I bought it, they immediately replaced it with a new one that doesn't suffer any of those problems.
If you have such problems, I'd recommend taking it back to the store for repair, because that is definitely not the expected behavior.

unfortunately the lock screen thing didn't work
Can't really take the thing back, I've had it for months.... fortunately this is the only issue I have... I can live with it. Its purely an annoyance that doesn't affect me when using it...

Camera Not Starting or showing black

I was wondering if anyone else has experienced this problem. I am having an issue when I start the camera application it just shows the camera UI but the rest of the screen where the camera preview would be is totally black. On that screen hitting the buttons don't do anything.
If I open an application which uses the camera like Instagram it comes up with the error "Cannot connect to camera" or the screen goes totally black.
I am a bit of an Android noob but I can't figure out why this is happening. I have tried clearing the camera app's cache and force restarting it. It doesn't seem to help. The only way I can get the Camera to start working again is a reboot and then it might only work when I first boot it up. If I try again 15 minutes later it starting messing up again.
If you guys need any other info let me know, thanks for the help

return it, mine is just fine.

I tried to exchange it and all the AT&T stores are sold out
This is a pretty frustrating problem, compounded with the fact it seems I'm the only one having it.

Might be a dumb question but have you done a factory reset? Clearing cache normally will do the trick but if not, I'd go with a reset.

Well everyone, the camera problems turned out to be a symptom of a much larger problem that started happening. The LCD eventually started going rainbow whenever there was motion on the screen or I touched it. What this has to do with the camera I have no idea but I think there was something really wrong the hardware I got.
It's hard to explain what it looked like but it was like a seizure inducing flashing of white and other colors of the rainbow. Basically the LCD was failing or there was a loose connection in the hardware somewhere. I called AT&T and they were really awesome about it; they called all my local stores to find a One X for me so I could exchange it today. They even had the store set one aside for me, nice work AT&T.
When I got to the store all the employees gathered around to see my epically failing One X and everyone agreed the screen would kill a an epileptic person in short order. 10 minutes and I was out the door with my brand new HOX fresh out of the box. Overall this was not the experience I was hoping for my first few days with the phone but it was just my turn to get a dud I guess.
Couldn't be happier now that I have a fully functional phone, this thing is seriously amazing.

There are duds in every batch. Glad you were able to get it exchanged just fine

Camera Flash Shutting Off Phone!?

I rarely start a thread and i typically search first and i did that already but couldn't find an answer or someone else with the issue...
So my problem is simple but annoying... When i snap a picture with the stock camera app and flash turned on, randomly my phone shuts off and will NOT turn on again until i do a battery pull... I say randomly because it doesn't always happen... But it happens quite often...
I haven't tried with a 3rd party camera app because I prefer to use stock apps mostly... So I'm not sure if its app related or hardware related... I'm leaning towards hardware because I've had this issue since running 4.1.2 ROMs and I've tried multiple stock/modified camera apps to no avail... Currently on 4.2.1 ROM with of course the 4.2 camera...
Torch toggle works fine, as well as turning on the flash while recording video... This ONLY happens when the flash comes on for taking a photo... And again it only happens randomly...
Anyone else experience this or know how to fix it?
Sent from my Nexus S 4G using Tapatalk 2

the1dynasty said:
I rarely start a thread and i typically search first and i did that already but couldn't find an answer or someone else with the issue...
So my problem is simple but annoying... When i snap a picture with the stock camera app and flash turned on, randomly my phone shuts off and will NOT turn on again until i do a battery pull... I say randomly because it doesn't always happen... But it happens quite often...
I haven't tried with a 3rd party camera app because I prefer to use stock apps mostly... So I'm not sure if its app related or hardware related... I'm leaning towards hardware because I've had this issue since running 4.1.2 ROMs and I've tried multiple stock/modified camera apps to no avail... Currently on 4.2.1 ROM with of course the 4.2 camera...
Torch toggle works fine, as well as turning on the flash while recording video... This ONLY happens when the flash comes on for taking a photo... And again it only happens randomly...
Anyone else experience this or know how to fix it?
Sent from my Nexus S 4G using Tapatalk 2
Click to expand...
Click to collapse
The first thing I would do is flash factory Google. This will rule out it being a ROM issue. If the problem is so there then yes it is a hardware issue.
Sent from my Nexus S using xda premium

Great suggestion... I'll try that when i have a computer to back everything up and make sure i can root again!!
Sent from my Nexus S 4G using Tapatalk 2

I've seen that happen with a bad battery once. Would occur more often at low charge percentage too, but was relatively fine at 100%. Took a while to figure out what the heck was going on

polobunny said:
I've seen that happen with a bad battery once. Would occur more often at low charge percentage too, but was relatively fine at 100%. Took a while to figure out what the heck was going on
Click to expand...
Click to collapse
Strangely, it was doing it before i got a new battery a couple months ago... I sorta felt my battery was bad so i went to get a new one from the sprint store... The guy said because "It was rooted and the phone had so much awesomeness.." it was draining the battery faster... I told him a quick reason why i thought it had to be the battery and he just gave me a battery from the drawer without doing any paperwork or anything... My battery wasn't feeling any better after the change and i still had issues with flash...
I think I'll just take some photosphere pics and well lit shots... Who needs flash anyways? Lol
Sent from my Nexus S 4G using Tapatalk 2

I have the EXACT same issue however long pressing the power button turns on the phone instead of pulling the battery. It also started happening to me only on jelly bean. My GF has the same problem.
I can also tell you it happens with camera zoom FX as well but this cannot be a hardware issue since it only happened in jelly bean. It cant be that "suddenly" our phones developed a problem.
Is nobody using a nexus S to take photos or what? Or is it just a few unfortunate users affected by this?

Thanks for that post... Now I know I'm not alone here lol... I too noticed it with JB... Its %~°^¶©£ annoying... I wish a dev would look into it... I think it may have something to do with the flash having that instant jolt of high voltage... Idk because I'm no expert... I found a 50/50 chance of making it work correctly... If you hold the shutter button to let it focus, then let it snap, there's a chance it won't shut off... Just something to try and see if it helps!!
Sent from my Nexus S 4G using Tapatalk 2

just did a complete factory restore back to 4.1.1 unrooted and everything... forgot to test the camera... i rooted again and installed custom recovery... tested camera out several times... no issue at all... tested some more... no issues... decided it WORKS!! so i flashed cm10.1 and updated everything again... tested camera and OFF!!! FU%$&*&@&#&^$%$^@&$^&$^^%$#^%@*@*@&&#^*&@^#*&^@#*^ i'm at a loss for what to do here... i'm glad one other person reported this... but there HAS to be more people out there with this issue...
test it... make sure flash is ON and snap a few pics... maybe a close pic out of focus, etc... idk what else to do... it worked fine unrooted...

I've had this issue happen randomly to me too...but usually only when my battery is low. And it is VERY annoying when it happens.
Sent from my Nexus S 4G using xda app-developers app

PartimusPrime said:
I've had this issue happen randomly to me too...but usually only when my battery is low. And it is VERY annoying when it happens.
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
doesn't matter my battery level... it happens on my charger too lol...

I didnt have this problem last night on a wedding thankfully as that would have been embarrassing, lots of pics were taken with flash. Its the sheer randomness of this that it makes it so hard to diagnose. :S

I've been having exactly the same problem. I cannot relate it to Battery Levels, as the battery drains sooo fast since I got the ICS upgrade.
I am now on the Factory ROM 4.1.2 and it is all problems. I am thinking of going back to Ginger Bread... them were the days!!!
J.

if you read above, it worked fine for me when i flashed 4.1.1 factory image... something to do with 4.2 i guess... idk... i'm not stressing it so much... i've learned not to use my camera when its dark or low light lol...

have the same problem
Do you have a link to the stock 4.1 ROM?

ejohn3288 said:
Do you have a link to the stock 4.1 ROM?
Click to expand...
Click to collapse
it wasn't a ROM, it was the factory image from returning the phone to stock with the program i used to root it... i've given up on pictures with this phone haha

Its a Battery Problem
I'm suffering from this same issue and after downloading several camera app to no avail, the issue is finally resolved. From my experience, I can safely conclude that my was a hardware battery issue. At first I didn't believe it was a battery problem. I decided to go to different stores and tried several batteries but all shut down the phone when the flash on/flash auto + taking a snap is executed. Then, I pulled out the battery from my friend's brand new S3 and inserted it in my phone's battery compartment, fire on the phone and voila the camera flash worked like a charm without shutting down the phone. I used the same old battery on the new S3 low and behold, the new S3 inherited the flash+camera=shutdown issue instantly.

Same Issue on SGS2 Hercules
Having this issue after flashing a ROM on my GS2 Hercules, good thing I only experience it when my battery level is below 25%. But it would really be a pain if I would want to take a picture with a flash while my battery is low.
Have anybody tried other solution or troubleshooting aside from trying a different/new battery.

similar problem here...
the same thing happens to me, but with the difference that i run stock 4.1.2 rooted, and when the phone die after the led flashes, i just press pwr button and the phone turn on like never was happened.
i think it's a problem of corruption of something in the system, if i do a factory reset, for some limited shot the camera+led works, after that the phone die instantly.
similar problem with front camera, if i switch from back to front the camera service crashes and i can't do anything for make it working (manually stop the gallery process, reboot, cleaning data of gallery process), just wait some days and the process came back working (just for the rear camera).
sometimes i notice that while the stock camera app doesn't work, the Whats app camera keep working also with flash!

Rookie91 said:
similar problem here...
the same thing happens to me, but with the difference that i run stock 4.1.2 rooted, and when the phone die after the led flashes, i just press pwr button and the phone turn on like never was happened.
i think it's a problem of corruption of something in the system, if i do a factory reset, for some limited shot the camera+led works, after that the phone die instantly.
similar problem with front camera, if i switch from back to front the camera service crashes and i can't do anything for make it working (manually stop the gallery process, reboot, cleaning data of gallery process), just wait some days and the process came back working (just for the rear camera).
sometimes i notice that while the stock camera app doesn't work, the Whats app camera keep working also with flash!
Click to expand...
Click to collapse
same issue with the nexus 5.. taking pictures works and then suddenly shuts down the phone, the power button can't wake the phone and the only way to get it to turn on is to plug it into an outlet.. very annoying.
that said I looked around the forums and it seems like a hardware battery issue, when the voltage supplied is too low or high or something

flash has caused my phone to shut off.
got GS3 SCH-i535 I've noticed the flash causing the screen to black out completely and shut off phone. I usually have to pull battery. its done it on 4.2 and 4.3 probably even 4.1 i dont remember I'm currently running 4.4.2. it just did it again which has prompted me to look online. as glad as i am to know im not the only one. is there any ****ing solution???

P30 bugs

So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?

GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs annoying me, one, when turned off if I insert the USB cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
My phone restart at least 2-3 times per day, every day, since the day i got it.
i'ts not even the same thing i do when it restart. sometime i just open my phone and it restart.
I have spoken with my provider, and they won't do anything until they see it restart when i'm at their shop... but you know, i can't stand in their shop all day long!
i don't think it's the same problem as you, but some of P30 really have a restart issue!

Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...

Been using almost 2 weeks on 124. So far no reboots and just ran antutu stress test successfully.

No issues in that regard to my UK purchased device. It's been solid as a rock so far with amazing battery life also.

Maybe there is a lot of p30 with this kind of issue. Let's see how will go the new p30 that huawei will send to me as a replacement.

No problems on my end, except for a blue tint on the recents window. Using a third party launcher. Removing/ disabling Huawei Launcher gives you an older (and in my opinion uglier but better) recents screen back without that issue. Everything works fine so far but they really need to tone down their bloatware. That's the main reason why i dislike Samsung and Huawei.

only one light flashes. only the right thing works for you, how is it?

Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...

ErriK89 said:
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
Click to expand...
Click to collapse
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.

SaulQc said:
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
Click to expand...
Click to collapse
Let us know if it works after replace.. I'm worried that there is a sw incompatibility with something I installed and that nothing change when I will have the new p30. It can happen that one phone have issue, but I already heard 4 case with the same issue!

On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?

I sent my p30 to huawei assistance and they returned back my device with issue not solved. Phone still freeze sporadically.

Hello everyone, i have a strange bug om my p30, i bought my phone a week ago and i'm sure video recording was fine at the beginning, then i applied .124 update and now when i try to record videos it just stop after 1 second, no matter what resolution or format i choose, it happens with back and front camera. I already wipe cache and data of the camera app, but no luck. Videos works fine with other camera apps like open camera etc.. . I spent a week for fine tuning my new phone , so i don't want to reset all. Someone have any other suggestion? Thanks

ianford10 said:
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
Click to expand...
Click to collapse
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image

vonotny said:
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
Click to expand...
Click to collapse
Thank you that makes sense now

Talking to Huawei support at the moment to fix the blue tint (and maybe also WhatsApp notification/ bad video playback performance) issue. They told me they'll reach out to me today.

GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
I have the same problem with my P30 switching back on when charging - I've only been able to overcome this by inserting the charging cable first, then powering off. Not sure about your other problem as my display brightness is always set to auto.

russy_avramov said:
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
Click to expand...
Click to collapse
Seems like they fixed the flashing bug with the latest update (.153)

I'm still waiting for it (.153), but as I try to find some logic in it's behavior I guess they tried to make it kind of notification light, but it seems to be unsuccessful.