Hey guys.. So I've had my inspire for about 2 or 3 months now, and this thing is driving me apeshhh. Here is why...
For a few weeks now, the phone would randomly restart in the middle of doing something, always random. Sometimes while writing a msg in the stock facebook app. Sometimes when browsing market, sometimes when browsing using the web browser. Today I wanted to download Astro to see if the music I put on the phone went to external or internal SD. As soon as the download finished, the phone restarted. After it booted back up I looked through apps, and it never installed. I went back to market and searched it, pulled it up, and it shows installing.... let it sit for 5 minutes... nothing. Restarted, same thing. Pulled the battery... same thing... I can't cancel it, or try again. It will now no longer install anything else.
I figured maybe it needs to download something that it just doesn't have the network speed to use, and trying turning on wifi. IT WONT EVEN TURN ON. Under the settings menu to turn it on, it says error. When i tap on it, the error msg just goes off then comes back right away.
Anybody else experience this? I really wish SOMEBODY would come out with a decent f**king phone on the AT&T network.... I guess I can now add HTC to the list of people that can't build a decent phone. Just below Samsung... (What a POS line of phones they have released).
Anyway, phone is stock, not rooted, nothing turned off, completely stock.
How does the warrenty work now? I bought the phone outright, cash, $500... for this....
Thanks for any help.
Could be your phone mate. I've had this phone maybe about three months and haven't experienced those issues. Just might be a lemon you have. Where did you purchase the phone?
Sent from my Inspire 4G using XDA Premium App
I bought the phone at an authorized AT&T retailer store. The kind you find in common shopping strips.
Try to see if they will give you a replacement
Sent from my Inspire 4G using XDA Premium App
GTIVRon said:
Hey guys.. So I've had my inspire for about 2 or 3 months now, and this thing is driving me apeshhh. Here is why...
For a few weeks now, the phone would randomly restart in the middle of doing something, always random. Sometimes while writing a msg in the stock facebook app. Sometimes when browsing market, sometimes when browsing using the web browser. Today I wanted to download Astro to see if the music I put on the phone went to external or internal SD. As soon as the download finished, the phone restarted. After it booted back up I looked through apps, and it never installed. I went back to market and searched it, pulled it up, and it shows installing.... let it sit for 5 minutes... nothing. Restarted, same thing. Pulled the battery... same thing... I can't cancel it, or try again. It will now no longer install anything else.
I figured maybe it needs to download something that it just doesn't have the network speed to use, and trying turning on wifi. IT WONT EVEN TURN ON. Under the settings menu to turn it on, it says error. When i tap on it, the error msg just goes off then comes back right away.
Anybody else experience this? I really wish SOMEBODY would come out with a decent f**king phone on the AT&T network.... I guess I can now add HTC to the list of people that can't build a decent phone. Just below Samsung... (What a POS line of phones they have released).
Anyway, phone is stock, not rooted, nothing turned off, completely stock.
How does the warrenty work now? I bought the phone outright, cash, $500... for this....
Thanks for any help.
Click to expand...
Click to collapse
Back up your stuff and factory reset. If that doesn't work then either Root it and try a different ROM or get a replacement phone.
You might want to look at the thread in here about random shutdowns. It looks like the batteries on these phones can be the culprit. My phone randomly shutdown, sometimes restarted. I thought it was a ROM I had loaded at first. The problem got progressively worse no matter what ROM I used. It would do it maybe once a day & then within less than 3 weeks I have to keep it plugged in all the time. It happened when I opened a power-intensive app like navigation or a game. The battery is covered under warranty.
This issue seems to be rather uncommon, but it does exist.
Nothing compared to what Captivate owners went through.
Lemons do happen, but as suggested, I'd try another battery first. If that doesn't solve the problem, there shouldn't be any issue with getting a warranty replacement.
And that warranty replacement will, with near certainty, be a good one. Again, unlike the Captivate.
I've had mine for about 3 months with none of these issues. HTC phones for me have been great. Even their customer service and support if their products. And I have had Samsung,motorolla, and LG none at the same level of build quality. If you continue having problems get in touch with the HTC support they will help if not let u know if you can get a replacement.
Sent from my Inspire 4g running ClearDroid 1.1.2
I am a former captivate owner. That phone was so bad that it destroyed it's own internal memory. Every app continously force close, every process, upon startup one day. Restored a backup, got nothing, reflashed, got nothing, mounted it and formated it then ran a memory checking utility on my computer with it, and it showed like 46% of the sectors being bad, after then 2nd test somewhere in the high 50s. I promtly punched in the screen and folded the phone in half, and tore it into 2 pieces... So i think that may be why I'm relatively patient with this phone.. (that was also my 3rd captivate replacement). (Debating using a picture of the phone as-is in a DIY to fixing captivates and post it in that forum... get all your frustration out and buy a new phone.. ha ha.)
I will call HTC and see talk to a rep, maybe they know more about the problem and will be able to determine whether the phone or the battery is at fault.
Also, factory reset did not fix the wifi problem. Instead of immediately going back to error under it's status, and spent about 10 seconds trying to connect, then came up with error. This leads me to believe it's hardware related.
I will most likely push for a replacement phone then. I do have a concern with that though... My phone has never gotten wet, and only has a small indication of falling out of my pocket while sitting in a stadium chair (maybe a 12 inch drop onto concrete). Will this void my warrenty? The scar left behind is hardly noticeable, but if they looked for it, it will be seen. Another thing is, when I pull my battery cover off, there are 2 screws along the side, one is covered by a sticker that reads VOID, black sticker with white text. Is that some kind of indicator of water damage? I'm more familiar with white stickers turning red or pink from water damage... and as said, this phones never been wet.
Thanks again for the help.
At&t is usually good about replacing defective phones and will be faster than dealing with htc. You obviously have experience with at&t warranty having owned a captivate.
GTIVRon said:
I am a former captivate owner. That phone was so bad that it destroyed it's own internal memory. Every app continously force close, every process, upon startup one day. Restored a backup, got nothing, reflashed, got nothing, mounted it and formated it then ran a memory checking utility on my computer with it, and it showed like 46% of the sectors being bad, after then 2nd test somewhere in the high 50s. I promtly punched in the screen and folded the phone in half, and tore it into 2 pieces... So i think that may be why I'm relatively patient with this phone.. (that was also my 3rd captivate replacement). (Debating using a picture of the phone as-is in a DIY to fixing captivates and post it in that forum... get all your frustration out and buy a new phone.. ha ha.)
I will call HTC and see talk to a rep, maybe they know more about the problem and will be able to determine whether the phone or the battery is at fault.
Also, factory reset did not fix the wifi problem. Instead of immediately going back to error under it's status, and spent about 10 seconds trying to connect, then came up with error. This leads me to believe it's hardware related.
I will most likely push for a replacement phone then. I do have a concern with that though... My phone has never gotten wet, and only has a small indication of falling out of my pocket while sitting in a stadium chair (maybe a 12 inch drop onto concrete). Will this void my warrenty? The scar left behind is hardly noticeable, but if they looked for it, it will be seen. Another thing is, when I pull my battery cover off, there are 2 screws along the side, one is covered by a sticker that reads VOID, black sticker with white text. Is that some kind of indicator of water damage? I'm more familiar with white stickers turning red or pink from water damage... and as said, this phones never been wet.
Thanks again for the help.
Click to expand...
Click to collapse
Those stickers are intact right? As long as their intact and not "punched in," which would indicate a screwdriver has penetrated in order to get the phone open, you should be good, as far as that's concerned.
Uhh well bad luck for you... I dont think this is a common problem...
Im guessing the iphone is on top of your list xD
Sent from my Inspire 4G using XDA Premium App
Ive had this sensation since day one it came out and ever since it was doing light resets showing the HTC splash and going back to the main home screen but now its become much more intense. it does a full restart and everything. I get all the splashes, the TMO one and the HTC one. And it takes forever for it to restart too! It happened to me once while i was on the phone randomly. and other times just when it was chillin in my pocket.
I put ADW Launcher on there but i hope that isnt the reason why it is doing this. My guess is that im killing the memory forcing it to restart but that shouldnt be the case if it is just in my pocket.
Let me know if you guys have had the same issue too.
I will be taking my phone back to my store whilist fighting the 50$ BS restocking fee. Ive had this thing for 4 days and its giving me problems just like the G2x! Ive had so many phones this past 3 months and its become a pain.
Exact the same issue here, and seeing other posts on this forum, we are not the only one... Shop where I bought the phone YESTERDAY (in Holland), does not wan to replace it or return my money, guy just wants to repair it? OK, that's a dodgy side of the shop, but I believe that HTC should do something about this. I think that since yesterday, I have sent about 30 'Abnormal reset' reports. The phone prompted me to send this to HTC and I did.
I hope that you can resolve your issue. Maybe an idea - I have Lebara prepaid card - and it happens every 2 minutes that the phone resets itself. Maybe if you try another card - you might get better luck - but that should not be the point - we just want to use our own sim-cards, right?
If you manage to get the solution - please let me know. Cheers and good luck!!!!
Mine seems to reboot the ui constantly as well. At first it seemed like it was only when I installed large batches of apps. Now I've seen it when closing the browser, closing angry birds, after leaving the settings menu... It seems completely random. Very sad, it looks like I'm returning yet another device and waiting for the next. This is just one of Many issues I've had after only one week of use.
Sent from my HTC Sensation 4G using XDA App
I literally took mine off the charger and it was ON...Got on my Xoom for a second and something told me to grab my phone...So as I hit the power/unlock button nothing happens....i hold it down...nothing...i try the volume and all the others...nothing...
So i finally took the battery off..put it back in and it starts up once i pushed the button...
Thats what i get as far as my issue..basically the phone turns off randomly on its own...I miss all kinds of calls and stuff.
I pray this is addressed in an OTA..cause my 1st unit had 0 issues other than the 1 dead pixel that i should have just dealt with.
This happened to me two of three times today. It seems as if the quality of the software is deteriorating the longer I have had it.
Posted in another thread. Had the phone 5 days and until this afternoon no problems at all. Today it was sitting on my desk, screen dark and spontaneously the boot screen came on and it was booting. Wasn't running anything.
Just using stock Sense, no launchers or even widgets running.
So far just one reboot. Will keep monitoring.
Mine just restarted twice today while I was speaking!
And the gsm signal is really, really bad compared with other phones.
This is just the way that Android works. Launchers (and other apps not currently being used) get pushed out of memory when the memory is needed, such as when browsing with lots of windows open or playing a memory intensive game. When going back to the launcher, it therefore needs to reload.
It's not an error or a bug.
You'd basically be taking you're phone back saying "The OS on my phone is working how it was designed. Please can I have a refund."
i bought my gf a thunderbolt about 2 months ago. and lately her screen just starts acting up. like the home screen will just spin and pretty much spaz. she can be in the middle of something and widgets start moving around and the screen starts spinning. thers no case or any screen protectors. anyone have any ideas?
My aunt had this same problem and I didn't believe how crazy it was until I attempted to use her phone, I never seen a phone act like that. I tried an assortment of things to fix it but nothing I tried worked. She did have a screen protector on that I thought could be causing that problem but I guess not. She has sense then taken it back to version and had it replaced. No issues from the referb.
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Keep Calm Chive On
digatizer?
Mine recently starting acting funky and strange but not as you describe. It was almost as if a magnet was pulling some of the pixels and causing distortion of colors. It also seemed to freeze up my camera really strange like.. I removed PRO HDR which is a cam app I recently updated and did a reboot and now it's fine. You try a back up/wipe/restore yet?
I have had this happen as well but it seems to happen to me if I set the phone down and don't push the button to put the phone to sleep. It actually happened much more when I was unrooted and running stock but since installing Liquid Smooth GB 3.2 the frequency has really diminished. If anyone has a permanent fix I would love to hear it and try it out.
im really baffled im pissed because i didint buy it through verizon so idk maybe i can contact htc fora referb.
I've never dabbled in HTC customer service but I'm sure they would back a phone with troubles such as yours
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Hello all, i am having a couple of problems with my sensation,firstly its a refurb supplied by an insurance company and they only gave it a 30 day returns policy which expire over a month ago,i had already sent one back where the microphone didn't work.
The first problem is that i have a green flickering that appears on just over half of the screen (see attached video) it comes and goes but is there most of the time now,if it gets really bad in the area where the screen flickers the graphics within that area goes corrupt almost as if someone has brushed the graphics down the screen with a paint brush.
It is worse than the video shows but only have an old phone to take the video with.
Could this be hardware malfunction? It was there before i upgraded to 4.0.4 and there afterwards.
The second problem is since upgrading to 4.0.4 i have terrible battery life 8-9hrs max the phone keeps turning it self off, on nearly every re-boot "upgrading applications 0-32" comes up runs through the upgrading and then turns off again. these re-boots also suck the life out of the battery.
I haven't yet tried flashing a new custom rom to it as it has not been rooted etc yet.
Any ideas/suggestions?
Thanks in advance.
I am 99% sure the screen flickering is hardware related. For battery life, firstly check for battery draining apps running in the background. The android is upgrading message happens when android is building the dalvik cache and seems to happen only when dalvik cache and cache are wiped on deodexed systems, however it seems to happen on every boot on odexed systems but either way, its normal and nothing to worry about
oh well time to phone the insurance company AGAIN then,just as you get all your progs/games on your phone you want on there, somethings screws it up.
was gonna flash a custom rom to see if that worked out the screen probs but, i shall wait until i know what the insurance people say.
Thanks for the response
Now what to do for the best????
Ok so i contacted my insurance company and they agreed to take the phone and fix it for free,they have dispatched a special delivery envelope to me.
I have wiped my phone and got a little annoyed because i have got 29gb worth of programs installed and its such a pain in the arse to reinstall everything!
So the phone is now reset to factory settings and guess what......Thats right the fault has gone!
What to do still send it off with no visible fault?
Or keep it?
I cant see it being a program thats did it as i hadnt s-offed the phone or rooted it so there shouldnt be any software that can interfer with the phones screen can there?
I have had a few "huh humm" trial versions of games and apps on it,could there be mal or spyware that has done it or possibly where something may or may not have been [email protected]?
What to do.....
back a little bit...Damn phone
Well after the factory reset the battery life is a lot better.
The screen flicker has come back but very very intermittently so hoping that the tech guys at either the insurance company or more likely HTC as the insurance people quoted this "you should within 17 days you will get your phone back" will be able to see it.
All this trouble aside this is definitely one of the best phones i have ever owned and i love it,never did i think back in the days when i owned a titan II and a jade did i think i would ever see graphics like i do today,the game, application programmers/designers and the phone makers just keep on astounding me with what they produce.
Hello all! Some time ago my nexus 5 started to have some issues with the microphone and a couple of days after it stopped working. I searched how people generally fix it because I have no warranty and I didn't want to spend much money giving someone to fix it or even get another phone. So what I did was I open the motherboard plastic protection and put a tape (a bit thick) right below the camera (above the battery) to make some pressure on the mic connection. I closed it, closed the phone, turned it on and the mic was working again. So far so good.
Then I noticed that out of nowhere the screen went black and if I pressed the power button it would give only black light. After some research again I noticed that it wasn't the LCD problem because if I rebooted the phone (power button + volume down) it would work perfectly, but after some time it'd go black again. Sometimes it even makes weird colors, grey orange and some lines (like broken screen) and then goes full black.
I already factory reseted the phone but the poblem still persists. I wonder if it has something to do with the battery (maybe should get a new one) or with some hardware connections. What makes me think that isn't a hardware problem is because it always works during some time when I reboot it. But ofc im not 100% sure because it looks like this happened a little while after the mic fix.
I saw someone talking about memory cache wipe could fix this. I did try this recently but I don't think this could be the problem and this is why: Some moments ago I tried to reboot it to make the screen work again but this time the reboot didn't work. It started to give those weird colors and lines. So I connected it to the charger, waited a bit, tried to reboot again and it worked. The screen is now temporarely on and working what makes me think even more that it could be battery's fault.
I hope I explained everything well if you have any doubt please do ask. I'm just trying to know exactly what the problem is so I don't waste time and money fixing actually non problematic parts.
Thank you.
PS: Before I got the phone like 2 months ago, it was used for almost a year by a family member.