Camera Flash Shutting Off Phone!? - Nexus S Q&A, Help & Troubleshooting

I rarely start a thread and i typically search first and i did that already but couldn't find an answer or someone else with the issue...
So my problem is simple but annoying... When i snap a picture with the stock camera app and flash turned on, randomly my phone shuts off and will NOT turn on again until i do a battery pull... I say randomly because it doesn't always happen... But it happens quite often...
I haven't tried with a 3rd party camera app because I prefer to use stock apps mostly... So I'm not sure if its app related or hardware related... I'm leaning towards hardware because I've had this issue since running 4.1.2 ROMs and I've tried multiple stock/modified camera apps to no avail... Currently on 4.2.1 ROM with of course the 4.2 camera...
Torch toggle works fine, as well as turning on the flash while recording video... This ONLY happens when the flash comes on for taking a photo... And again it only happens randomly...
Anyone else experience this or know how to fix it?
Sent from my Nexus S 4G using Tapatalk 2

the1dynasty said:
I rarely start a thread and i typically search first and i did that already but couldn't find an answer or someone else with the issue...
So my problem is simple but annoying... When i snap a picture with the stock camera app and flash turned on, randomly my phone shuts off and will NOT turn on again until i do a battery pull... I say randomly because it doesn't always happen... But it happens quite often...
I haven't tried with a 3rd party camera app because I prefer to use stock apps mostly... So I'm not sure if its app related or hardware related... I'm leaning towards hardware because I've had this issue since running 4.1.2 ROMs and I've tried multiple stock/modified camera apps to no avail... Currently on 4.2.1 ROM with of course the 4.2 camera...
Torch toggle works fine, as well as turning on the flash while recording video... This ONLY happens when the flash comes on for taking a photo... And again it only happens randomly...
Anyone else experience this or know how to fix it?
Sent from my Nexus S 4G using Tapatalk 2
Click to expand...
Click to collapse
The first thing I would do is flash factory Google. This will rule out it being a ROM issue. If the problem is so there then yes it is a hardware issue.
Sent from my Nexus S using xda premium

Great suggestion... I'll try that when i have a computer to back everything up and make sure i can root again!!
Sent from my Nexus S 4G using Tapatalk 2

I've seen that happen with a bad battery once. Would occur more often at low charge percentage too, but was relatively fine at 100%. Took a while to figure out what the heck was going on

polobunny said:
I've seen that happen with a bad battery once. Would occur more often at low charge percentage too, but was relatively fine at 100%. Took a while to figure out what the heck was going on
Click to expand...
Click to collapse
Strangely, it was doing it before i got a new battery a couple months ago... I sorta felt my battery was bad so i went to get a new one from the sprint store... The guy said because "It was rooted and the phone had so much awesomeness.." it was draining the battery faster... I told him a quick reason why i thought it had to be the battery and he just gave me a battery from the drawer without doing any paperwork or anything... My battery wasn't feeling any better after the change and i still had issues with flash...
I think I'll just take some photosphere pics and well lit shots... Who needs flash anyways? Lol
Sent from my Nexus S 4G using Tapatalk 2

I have the EXACT same issue however long pressing the power button turns on the phone instead of pulling the battery. It also started happening to me only on jelly bean. My GF has the same problem.
I can also tell you it happens with camera zoom FX as well but this cannot be a hardware issue since it only happened in jelly bean. It cant be that "suddenly" our phones developed a problem.
Is nobody using a nexus S to take photos or what? Or is it just a few unfortunate users affected by this?

Thanks for that post... Now I know I'm not alone here lol... I too noticed it with JB... Its %~°^¶©£ annoying... I wish a dev would look into it... I think it may have something to do with the flash having that instant jolt of high voltage... Idk because I'm no expert... I found a 50/50 chance of making it work correctly... If you hold the shutter button to let it focus, then let it snap, there's a chance it won't shut off... Just something to try and see if it helps!!
Sent from my Nexus S 4G using Tapatalk 2

just did a complete factory restore back to 4.1.1 unrooted and everything... forgot to test the camera... i rooted again and installed custom recovery... tested camera out several times... no issue at all... tested some more... no issues... decided it WORKS!! so i flashed cm10.1 and updated everything again... tested camera and OFF!!! FU%$&*&@&#&^$%$^@&$^&$^^%$#^%@*@*@&&#^*&@^#*&^@#*^ i'm at a loss for what to do here... i'm glad one other person reported this... but there HAS to be more people out there with this issue...
test it... make sure flash is ON and snap a few pics... maybe a close pic out of focus, etc... idk what else to do... it worked fine unrooted...

I've had this issue happen randomly to me too...but usually only when my battery is low. And it is VERY annoying when it happens.
Sent from my Nexus S 4G using xda app-developers app

PartimusPrime said:
I've had this issue happen randomly to me too...but usually only when my battery is low. And it is VERY annoying when it happens.
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
doesn't matter my battery level... it happens on my charger too lol...

I didnt have this problem last night on a wedding thankfully as that would have been embarrassing, lots of pics were taken with flash. Its the sheer randomness of this that it makes it so hard to diagnose. :S

I've been having exactly the same problem. I cannot relate it to Battery Levels, as the battery drains sooo fast since I got the ICS upgrade.
I am now on the Factory ROM 4.1.2 and it is all problems. I am thinking of going back to Ginger Bread... them were the days!!!
J.

if you read above, it worked fine for me when i flashed 4.1.1 factory image... something to do with 4.2 i guess... idk... i'm not stressing it so much... i've learned not to use my camera when its dark or low light lol...

have the same problem
Do you have a link to the stock 4.1 ROM?

ejohn3288 said:
Do you have a link to the stock 4.1 ROM?
Click to expand...
Click to collapse
it wasn't a ROM, it was the factory image from returning the phone to stock with the program i used to root it... i've given up on pictures with this phone haha

Its a Battery Problem
I'm suffering from this same issue and after downloading several camera app to no avail, the issue is finally resolved. From my experience, I can safely conclude that my was a hardware battery issue. At first I didn't believe it was a battery problem. I decided to go to different stores and tried several batteries but all shut down the phone when the flash on/flash auto + taking a snap is executed. Then, I pulled out the battery from my friend's brand new S3 and inserted it in my phone's battery compartment, fire on the phone and voila the camera flash worked like a charm without shutting down the phone. I used the same old battery on the new S3 low and behold, the new S3 inherited the flash+camera=shutdown issue instantly.

Same Issue on SGS2 Hercules
Having this issue after flashing a ROM on my GS2 Hercules, good thing I only experience it when my battery level is below 25%. But it would really be a pain if I would want to take a picture with a flash while my battery is low.
Have anybody tried other solution or troubleshooting aside from trying a different/new battery.

similar problem here...
the same thing happens to me, but with the difference that i run stock 4.1.2 rooted, and when the phone die after the led flashes, i just press pwr button and the phone turn on like never was happened.
i think it's a problem of corruption of something in the system, if i do a factory reset, for some limited shot the camera+led works, after that the phone die instantly.
similar problem with front camera, if i switch from back to front the camera service crashes and i can't do anything for make it working (manually stop the gallery process, reboot, cleaning data of gallery process), just wait some days and the process came back working (just for the rear camera).
sometimes i notice that while the stock camera app doesn't work, the Whats app camera keep working also with flash!

Rookie91 said:
similar problem here...
the same thing happens to me, but with the difference that i run stock 4.1.2 rooted, and when the phone die after the led flashes, i just press pwr button and the phone turn on like never was happened.
i think it's a problem of corruption of something in the system, if i do a factory reset, for some limited shot the camera+led works, after that the phone die instantly.
similar problem with front camera, if i switch from back to front the camera service crashes and i can't do anything for make it working (manually stop the gallery process, reboot, cleaning data of gallery process), just wait some days and the process came back working (just for the rear camera).
sometimes i notice that while the stock camera app doesn't work, the Whats app camera keep working also with flash!
Click to expand...
Click to collapse
same issue with the nexus 5.. taking pictures works and then suddenly shuts down the phone, the power button can't wake the phone and the only way to get it to turn on is to plug it into an outlet.. very annoying.
that said I looked around the forums and it seems like a hardware battery issue, when the voltage supplied is too low or high or something

flash has caused my phone to shut off.
got GS3 SCH-i535 I've noticed the flash causing the screen to black out completely and shut off phone. I usually have to pull battery. its done it on 4.2 and 4.3 probably even 4.1 i dont remember I'm currently running 4.4.2. it just did it again which has prompted me to look online. as glad as i am to know im not the only one. is there any ****ing solution???

Related

Camera Flash causing phone to lock up

Hi I was just wondering if anyone has had problems with using the camera on the phone with the flash enabled. I had this problem with ed2 in the past. Today I decided to use the camera for the first time in awhile with the flash and as soon as I took the picture the phone just went to a black screen resulting in me having to pull the battery. I'm running ee4 debloated with the peanut butter jelly kernel. The phone takes pictures without the flash perfectly fine. However, once I enable the flash and take the picture, the phone focuses, the flash turns on, and as soon as the phone takes the picture the screen turns black and the phone locks up. Hopefully someone comes up with a reply. Maybe it's hardware related? I don't remember if stock ee4 had this issue or not. The only roms I've ran so far have been the debloated roms by imnuts.
Happening to me too.
I fixed the issue. Im not sure why recovery was causing the issue but it was. Anyway what you're going to have to do is a factory restore on your current rom. I know that sucks but that's the only fix I could find.
Beamed from my SCH-I510
happens to me too =(. Happened to me the first day i got my charge and Hoping that rooting and changing roms will fix it, but it didn't. I'm not sure how often this will happen because im scared to try it. Last time I took a pic with flash, the screen blacked out so i had to do a battery pull...Rebooted and BAM...i get the "process.com.google.process.gapp" error message. (Happened to me running GummyCharged, now running Altered Beast) So as soon as that happened, I knew that I had to factory reset the ROM. I really dont want to factory reset again because I dont want to go through the process of everything again. Lol.. So if anyone has any advice, fixes...please, share! =).
I was also reading on other forums that maybe the SD card write speed has something to do with it? something with the SD's class. (Class 2...class 4.. etc??)
Thanks!

[Q] Camera app crashing HTC Sensation (Reboot)

Randomly, when I use the Camera app and take a picture with the phone, the flash goes on, and then the phone reboots.
Does anyone know why this is happening? Sometimes I can take pictures and video with no problem, and other times it crashes without fail. It's like when the flash goes off, something in the phone gets overloaded and it dies.
Anyone have any idea whats going on?
Maelstrome26 said:
Randomly, when I use the Camera app and take a picture with the phone, the flash goes on, and then the phone reboots.
Does anyone know why this is happening? Sometimes I can take pictures and video with no problem, and other times it crashes without fail. It's like when the flash goes off, something in the phone gets overloaded and it dies.
Anyone have any idea whats going on?
Click to expand...
Click to collapse
It happpened me on my first day with the Sensation. At that time the battery was at low levels (<20%). I tried the camera in the morning after an overnite recharge (so at healthy battery level) and there was no crash. In fact last morning I took about 20 pics without any issues! So it might be some kind of protective mechanism at low levels. There are similar threads on other mobiles as well - Saw one for Google Nexus S!
By the way, the camera is really good. The pics turned out quite well.
Me and my wife are also having this same problem. Not sure what is causing it.
I bought the phone yesterday, and it seems that it is resseting itself every 1,5 to 2 minutes and that without even doing anything with it. I have sent (almost) all the reports to HTC, but not sure what would the issue be. I haven't even tried to use camera...
Weirdly my issues have stopped for now. I thought to myself, while troubleshooting this, is "What other app uses the camera?"
I think what the problem was is that I had a program called Visidon AppLock which uses the front facing camera to visually recognize your face (acts like a security measure basically) and an app called Mobile Hidden Camera, you can probably guess what that's used for
After disabling both these programs, and giving the phone a reboot, it seems to have fixed the problem.

[Q] Camera flash + dark room + semi-charged battery = phone crash?

Came across this trying to take a late night picture in a bar, embarassing
Logged this with HTC support, they claim they cannot recreate so must be a faulty handset, seems like a software fault to me. Has anyone experienced this? Really don't want to return my handset....
Requires these conditions:
- dark environment, so that flash powers up to maximum
- 2G/gprs data connection (doesn't happen if on HSPDA, or wifi)
- battery not fully charged but charged enough so that camera flash option is available
Focus as best you can on an object, take a picture, phone will immediately shut down. Can recreate this every time in same conditions.
Weird.....
Had this happen to me once. Restarted , and ok ever since.
Sent from my HTC Sensation 4G using XDA Premium App
Had this a few times. I think its an software problem.
Sent from my HTC Sensation Z710e using XDA Premium App
happened to me as well on the first day. battery was at 20% level at that time. recharged it overnight and tried again in the morning. everything was ok.
There are threads on other droids (Google Nexus S) for the same issue. So it cud be an Android bug.
Maybe the camera flash is causing a drop of voltage in the battery? O_O
I've had this serveral times.
Sometimes it only seems to use a single LED to flash.
When it uses dual sometimes it reboots the phone and then takes forever to load back up. Very strange.
Glad to see I'm not alone, Its a shame my first post is a bug!
joslicx said:
happened to me as well on the first day. battery was at 20% level at that time. recharged it overnight and tried again in the morning. everything was ok.
There are threads on other droids (Google Nexus S) for the same issue. So it cud be an Android bug.
Click to expand...
Click to collapse
The same happened to me. Didn't happen again and hasn't happened on my second device.
Thanks for your replies. Guess I won't return it, will go back to HTC Support and hope that they address this

Camera Problem

I'm having a problem where the camera works for a couple of hours then just turns completely black and doesn't start working again until i reboot the phone.
When i say works for a couple of hours i don't mean a couple of hours of continuous use but a couple of hours general use of the phone.
I first notice it when I'm unlocking my phone as i have Face Unlock enabled,
The front camera won't start so i have to unlock using the backup unlock method (pattern in my case).
As soon as that happens the camera stops working all together, even in the camera app, like i said, until i restart the phone.
Any ideas ?
I had the same issue last night, I went to take a picture but the camera was just a black screen until I reboot.
I can confirm this as well. Only fix i can tell is a reboot.
Exactly the same problem here... Android 4.4 Bug I guess
Same issue for me, and i also have face unlock enabled. Very annoying.
raazman said:
I had the same issue last night, I went to take a picture but the camera was just a black screen until I reboot.
Click to expand...
Click to collapse
nfaust01 said:
I can confirm this as well. Only fix i can tell is a reboot.
Click to expand...
Click to collapse
d-e-a-d said:
Exactly the same problem here... Android 4.4 Bug I guess
Click to expand...
Click to collapse
joshcrumley100 said:
Same issue for me, and i also have face unlock enabled. Very annoying.
Click to expand...
Click to collapse
I didn't wanna say anything as to not jinx it but i tried something that seems to have helped my situation.
I Force Stopped the Camera app in Settings --- Apps and then cleared the app data.
That didn't magically fix it but after doing that AND rebooting my phone i haven't had a problem with the camera.
It hasn't even been a full day yet but it's been working for about 18 hours which is great compared to yesterday's having to reboot every couple of hours.
Same Problem here. Also have face unlock active...
Thanks guys for reporting it here!!! I was really close on exchanging my otherwise perfect phone! Now I really think it's software and not hardware related.
Greetings,
Sarusani
Does anyone here get the bottom of their picture blurred out when they use flash? It always looks like if my finger is covering the lens which is not.
Sent from my Nexus 5 using Tapatalk
I get my Nexus today/tomorrow. I'll do some diagnostics and see if I can find out what's causing the black screen.
Happened once, black screen, reboot. I wasn't able to reproduce it yet.
So much for my "solution"
Just happened again.
I'm tempted to try a factory reset or flashing a factory image.
If anyone's actually tried this I'd appreciate a heads up.
Same for me
Sent from my Nexus 5 using XDA Premium 4 mobile app
I've had this problem on the Slim rom and flashed the factory image yesterday.
Last night, the camera was working well until I switched to a panorama, then it was black.
After a reboot I wasn't able to reproduce it.
mickaaa said:
I've had this problem on the Slim rom and flashed the factory image yesterday.
Last night, the camera was working well until I switched to a panorama, then it was black.
After a reboot I wasn't able to reproduce it.
Click to expand...
Click to collapse
There goes my plan to flash the factory image
I hope that it stays fixed for you but unless someone who has had this problem is able to confirm that they haven't had this happen to them for at least a couple of days I'm gonna stick with "This is a serious problem" (for me at least)
This is very unfortunate! Luckily I haven't come across this issue yet but I haven't used the camera much. BTW does anyone know how to change the focus to continuous? Can't find the option.
Apparently this is related to Face Unlock.
https://code.google.com/p/android/issues/detail?id=61873
If anyone can confirm this ?
Who has had this problem and not used Face Unlock ?
No idea why this got posted twice.
The only way to "fix" it at the moment, is to turn off face unlock.
My back camera started crashing when i tried to take a picture in complete darkness and ever since i only get a black screen. I have tried to run the phone on safe mode and rebooted many times and it still gives me a black screen. Today i flashed my phone with the factory image and it still broken. I am suspecting this is more than just a software bug. Can anyone confirm this?
Adding myself to the problem with Camera randomly not working, and fix with rebooting.
Nexus 5 - Rooted

Nexus 5 extremely slow and stutter from boot after screen replacement

Hi, I replaced myself the screen (preassembled screen+digitizer+frame). After the replacement everything worked perfectly for like two hours when i rebooted it, from then on it is extremely laggy and stutters from boot animation, and when I press the power button (or when the screen shuts down), the phone itself shut down. In bootloader it doesn't seem to have problems.
I checked every connection inside the device (I've disassembled ad reassembled it several times).. thinking of a software problem, I've flashed marshmallow stock rom frist, and kitkat 4.4.4 then... but it's the same with any factory image.
Maybe I damaged something on the mainboard?
I also made a video to explain the problem:
with a lot of patience I set up a google account and downloaded cpu-z to see if maybe temperature sensor where giving wrong information to the system, but they're fine and everything seems to work propely aside from the stutter.
thanks to anyone who will help me, I'm almost giving up
RedMaio said:
Hi, I replaced myself the screen (preassembled screen+digitizer+frame). After the replacement everything worked perfectly for like two hours when i rebooted it, from then on it is extremely laggy and stutters from boot animation, and when I press the power button (or when the screen shuts down), the phone itself shut down. In bootloader it doesn't seem to have problems.
I checked every connection inside the device (I've disassembled ad reassembled it several times).. thinking of a software problem, I've flashed marshmallow stock rom frist, and kitkat 4.4.4 then... but it's the same with any factory image.
Maybe I damaged something on the mainboard?
I also made a video to explain the problem:
with a lot of patience I set up a google account and downloaded cpu-z to see if maybe temperature sensor where giving wrong information to the system, but they're fine and everything seems to work propely aside from the stutter.
thanks to anyone who will help me, I'm almost giving up
Click to expand...
Click to collapse
It's probably touch lag from the new screen, u probably got a bad one, contact who sold it to u, get a new one
Sent from my Nexus 6 using Tapatalk
soupysoup said:
It's probably touch lag from the new screen, u probably got a bad one, contact who sold it to u, get a new one
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I thought of that, but the fact that the haptic feedback (like the one you have entering app drawer, or returning home) is perfectly sync without lags made me think the touch was ok... and even twrp recovery was working smoothly (coudn't show in the video since I factory flashed kitkat)
RedMaio said:
I thought of that, but the fact that the haptic feedback (like the one you have entering app drawer, or returning home) is perfectly sync without lags made me think the touch was ok... and even twrp recovery was working smoothly (coudn't show in the video since I factory flashed kitkat)
Click to expand...
Click to collapse
What about stock Marshmallow?
Sent from my Nexus 6 using Tapatalk
soupysoup said:
What about stock Marshmallow?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
with 6.0 shuts down after boot animation (and reproduces it stuttered like the kitkat one in the video).
Right after the screen replacement, stock marshmallow was working fine for a while
That's very strange indeed, OK so try this, go into developer setting and check disable HW overlays, and check force GPU rendering, this will make the phone use the GPU for UI stuff, possibly fixing ur studdar, let me kno
Sent from my Nexus 6 using Tapatalk
soupysoup said:
That's very strange indeed, OK so try this, go into developer setting and check disable HW overlays, and check force GPU rendering, this will make the phone use the GPU for UI stuff, possibly fixing ur studdar, let me kno
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
OK, I've just tried... can't tell any differences.
I was thinking that the main way to solve this could be to investigate on the fact that turning off the display (both with power button or by itself after 30sec), shuts down the entire device. Could this be an hardware failure? (maybe generated by a physical damage that I caused)
thank you BTW
RedMaio said:
OK, I've just tried... can't tell any differences.
I was thinking that the main way to solve this could be to investigate on the fact that turning off the display (both with power button or by itself after 30sec), shuts down the entire device. Could this be an hardware failure? (maybe generated by a physical damage that I caused)
thank you BTW
Click to expand...
Click to collapse
That's very weird, what did u replace, and how did u do the replace, did u do the frame as well, and when u took the batt out did it come out easy it did u fight with it, I've heard cases of this happening, and other issues caused by damaging the battery during a fix
PS, no problem man, I know exactly how u feel lol
Sent from my Nexus 6 using Tapatalk
soupysoup said:
That's very weird, what did u replace, and how did u do the replace, did u do the frame as well, and when u took the batt out did it come out easy it did u fight with it, I've heard cases of this happening, and other issues caused by damaging the battery during a fix
PS, no problem man, I know exactly how u feel lol
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I bought a pre-assembled frame-display-touch. The battery came out easily even if I slightly forced it in the bottom. Anyway before replacement the battery was completely discharged... it has been completely discharged for almost two months since I broke the lcd in September. Left the phone disassembled on the desk for two days. After reassemble I plugged in a 2A Samsung charger to fill it up... initially everything was working properly, made a few photos with both cameras to check, a call and some random checks.. still on charge. On the second call I made, the microphone stopped working, so was the third... turned off the device, back on and everything was messed up like it is now.
Well a battery failure could actually make sense...
Inviato dal mio SM-T805 utilizzando Tapatalk
hey i have exactly the same problem with my nexus 5, i haven't opened it neither changed battery or screen but i'm suffering the same issue since a few days ago. have you managed to find a fix?. in my case it just started to do that suddenly. as in the video is totally unusable, i reinstalled latest stock firmware throught the recovery menu but with no luck, everything is ultra slow now
RedMaio said:
I bought a pre-assembled frame-display-touch. The battery came out easily even if I slightly forced it in the bottom. Anyway before replacement the battery was completely discharged... it has been completely discharged for almost two months since I broke the lcd in September. Left the phone disassembled on the desk for two days. After reassemble I plugged in a 2A Samsung charger to fill it up... initially everything was working properly, made a few photos with both cameras to check, a call and some random checks.. still on charge. On the second call I made, the microphone stopped working, so was the third... turned off the device, back on and everything was messed up like it is now.
Well a battery failure could actually make sense...
Inviato dal mio SM-T805 utilizzando Tapatalk
Click to expand...
Click to collapse
pyroxine said:
hey i have exactly the same problem with my nexus 5, i haven't opened it neither changed battery or screen but i'm suffering the same issue since a few days ago. have you managed to find a fix?. in my case it just started to do that suddenly. as in the video is totally unusable, i reinstalled latest stock firmware throught the recovery menu but with no luck, everything is ultra slow now
Click to expand...
Click to collapse
I didn't fix it eventually... but from my experience in fixing PCs, I believe that it could actually be a power issue related to either the battery or some power circuit.
If you've nothing to lose and some dollars to spend, you could try a new battery and see if it works!

Categories

Resources