Camera Problem - Nexus 5 Q&A, Help & Troubleshooting

I'm having a problem where the camera works for a couple of hours then just turns completely black and doesn't start working again until i reboot the phone.
When i say works for a couple of hours i don't mean a couple of hours of continuous use but a couple of hours general use of the phone.
I first notice it when I'm unlocking my phone as i have Face Unlock enabled,
The front camera won't start so i have to unlock using the backup unlock method (pattern in my case).
As soon as that happens the camera stops working all together, even in the camera app, like i said, until i restart the phone.
Any ideas ?

I had the same issue last night, I went to take a picture but the camera was just a black screen until I reboot.

I can confirm this as well. Only fix i can tell is a reboot.

Exactly the same problem here... Android 4.4 Bug I guess

Same issue for me, and i also have face unlock enabled. Very annoying.

raazman said:
I had the same issue last night, I went to take a picture but the camera was just a black screen until I reboot.
Click to expand...
Click to collapse
nfaust01 said:
I can confirm this as well. Only fix i can tell is a reboot.
Click to expand...
Click to collapse
d-e-a-d said:
Exactly the same problem here... Android 4.4 Bug I guess
Click to expand...
Click to collapse
joshcrumley100 said:
Same issue for me, and i also have face unlock enabled. Very annoying.
Click to expand...
Click to collapse
I didn't wanna say anything as to not jinx it but i tried something that seems to have helped my situation.
I Force Stopped the Camera app in Settings --- Apps and then cleared the app data.
That didn't magically fix it but after doing that AND rebooting my phone i haven't had a problem with the camera.
It hasn't even been a full day yet but it's been working for about 18 hours which is great compared to yesterday's having to reboot every couple of hours.

Same Problem here. Also have face unlock active...
Thanks guys for reporting it here!!! I was really close on exchanging my otherwise perfect phone! Now I really think it's software and not hardware related.
Greetings,
Sarusani

Does anyone here get the bottom of their picture blurred out when they use flash? It always looks like if my finger is covering the lens which is not.
Sent from my Nexus 5 using Tapatalk

I get my Nexus today/tomorrow. I'll do some diagnostics and see if I can find out what's causing the black screen.

Happened once, black screen, reboot. I wasn't able to reproduce it yet.

So much for my "solution"
Just happened again.
I'm tempted to try a factory reset or flashing a factory image.
If anyone's actually tried this I'd appreciate a heads up.

Same for me
Sent from my Nexus 5 using XDA Premium 4 mobile app

I've had this problem on the Slim rom and flashed the factory image yesterday.
Last night, the camera was working well until I switched to a panorama, then it was black.
After a reboot I wasn't able to reproduce it.

mickaaa said:
I've had this problem on the Slim rom and flashed the factory image yesterday.
Last night, the camera was working well until I switched to a panorama, then it was black.
After a reboot I wasn't able to reproduce it.
Click to expand...
Click to collapse
There goes my plan to flash the factory image
I hope that it stays fixed for you but unless someone who has had this problem is able to confirm that they haven't had this happen to them for at least a couple of days I'm gonna stick with "This is a serious problem" (for me at least)

This is very unfortunate! Luckily I haven't come across this issue yet but I haven't used the camera much. BTW does anyone know how to change the focus to continuous? Can't find the option.

Apparently this is related to Face Unlock.
https://code.google.com/p/android/issues/detail?id=61873
If anyone can confirm this ?
Who has had this problem and not used Face Unlock ?

No idea why this got posted twice.

The only way to "fix" it at the moment, is to turn off face unlock.

My back camera started crashing when i tried to take a picture in complete darkness and ever since i only get a black screen. I have tried to run the phone on safe mode and rebooted many times and it still gives me a black screen. Today i flashed my phone with the factory image and it still broken. I am suspecting this is more than just a software bug. Can anyone confirm this?

Adding myself to the problem with Camera randomly not working, and fix with rebooting.
Nexus 5 - Rooted

Related

Screen not rotating now when turned on its side

For the past couple days the screen hasn't been rotating when turned on its side. Any ideas what's causing this?
Usually a simple reboot will fix this, a few people have had this issue.
It might crop up again from time to time... happened to me once one and I have had the phone since it came out on ATT...
bbtheory said:
Usually a simple reboot will fix this, a few people have had this issue.
It might crop up again from time to time... happened to me once one and I have had the phone since it came out on ATT...
Click to expand...
Click to collapse
Yeah rebooted, no work. Tried rebooting after turning off auto rotate then turned it back on and it didn't work. Just noticed for some apps it works, others not, so guess it's a bug in the SW. :-(

Camera Flash Shutting Off Phone!?

I rarely start a thread and i typically search first and i did that already but couldn't find an answer or someone else with the issue...
So my problem is simple but annoying... When i snap a picture with the stock camera app and flash turned on, randomly my phone shuts off and will NOT turn on again until i do a battery pull... I say randomly because it doesn't always happen... But it happens quite often...
I haven't tried with a 3rd party camera app because I prefer to use stock apps mostly... So I'm not sure if its app related or hardware related... I'm leaning towards hardware because I've had this issue since running 4.1.2 ROMs and I've tried multiple stock/modified camera apps to no avail... Currently on 4.2.1 ROM with of course the 4.2 camera...
Torch toggle works fine, as well as turning on the flash while recording video... This ONLY happens when the flash comes on for taking a photo... And again it only happens randomly...
Anyone else experience this or know how to fix it?
Sent from my Nexus S 4G using Tapatalk 2
the1dynasty said:
I rarely start a thread and i typically search first and i did that already but couldn't find an answer or someone else with the issue...
So my problem is simple but annoying... When i snap a picture with the stock camera app and flash turned on, randomly my phone shuts off and will NOT turn on again until i do a battery pull... I say randomly because it doesn't always happen... But it happens quite often...
I haven't tried with a 3rd party camera app because I prefer to use stock apps mostly... So I'm not sure if its app related or hardware related... I'm leaning towards hardware because I've had this issue since running 4.1.2 ROMs and I've tried multiple stock/modified camera apps to no avail... Currently on 4.2.1 ROM with of course the 4.2 camera...
Torch toggle works fine, as well as turning on the flash while recording video... This ONLY happens when the flash comes on for taking a photo... And again it only happens randomly...
Anyone else experience this or know how to fix it?
Sent from my Nexus S 4G using Tapatalk 2
Click to expand...
Click to collapse
The first thing I would do is flash factory Google. This will rule out it being a ROM issue. If the problem is so there then yes it is a hardware issue.
Sent from my Nexus S using xda premium
Great suggestion... I'll try that when i have a computer to back everything up and make sure i can root again!!
Sent from my Nexus S 4G using Tapatalk 2
I've seen that happen with a bad battery once. Would occur more often at low charge percentage too, but was relatively fine at 100%. Took a while to figure out what the heck was going on
polobunny said:
I've seen that happen with a bad battery once. Would occur more often at low charge percentage too, but was relatively fine at 100%. Took a while to figure out what the heck was going on
Click to expand...
Click to collapse
Strangely, it was doing it before i got a new battery a couple months ago... I sorta felt my battery was bad so i went to get a new one from the sprint store... The guy said because "It was rooted and the phone had so much awesomeness.." it was draining the battery faster... I told him a quick reason why i thought it had to be the battery and he just gave me a battery from the drawer without doing any paperwork or anything... My battery wasn't feeling any better after the change and i still had issues with flash...
I think I'll just take some photosphere pics and well lit shots... Who needs flash anyways? Lol
Sent from my Nexus S 4G using Tapatalk 2
I have the EXACT same issue however long pressing the power button turns on the phone instead of pulling the battery. It also started happening to me only on jelly bean. My GF has the same problem.
I can also tell you it happens with camera zoom FX as well but this cannot be a hardware issue since it only happened in jelly bean. It cant be that "suddenly" our phones developed a problem.
Is nobody using a nexus S to take photos or what? Or is it just a few unfortunate users affected by this?
Thanks for that post... Now I know I'm not alone here lol... I too noticed it with JB... Its %~°^¶©£ annoying... I wish a dev would look into it... I think it may have something to do with the flash having that instant jolt of high voltage... Idk because I'm no expert... I found a 50/50 chance of making it work correctly... If you hold the shutter button to let it focus, then let it snap, there's a chance it won't shut off... Just something to try and see if it helps!!
Sent from my Nexus S 4G using Tapatalk 2
just did a complete factory restore back to 4.1.1 unrooted and everything... forgot to test the camera... i rooted again and installed custom recovery... tested camera out several times... no issue at all... tested some more... no issues... decided it WORKS!! so i flashed cm10.1 and updated everything again... tested camera and OFF!!! FU%$&*&@&#&^$%$^@&$^&$^^%$#^%@*@*@&&#^*&@^#*&^@#*^ i'm at a loss for what to do here... i'm glad one other person reported this... but there HAS to be more people out there with this issue...
test it... make sure flash is ON and snap a few pics... maybe a close pic out of focus, etc... idk what else to do... it worked fine unrooted...
I've had this issue happen randomly to me too...but usually only when my battery is low. And it is VERY annoying when it happens.
Sent from my Nexus S 4G using xda app-developers app
PartimusPrime said:
I've had this issue happen randomly to me too...but usually only when my battery is low. And it is VERY annoying when it happens.
Sent from my Nexus S 4G using xda app-developers app
Click to expand...
Click to collapse
doesn't matter my battery level... it happens on my charger too lol...
I didnt have this problem last night on a wedding thankfully as that would have been embarrassing, lots of pics were taken with flash. Its the sheer randomness of this that it makes it so hard to diagnose. :S
I've been having exactly the same problem. I cannot relate it to Battery Levels, as the battery drains sooo fast since I got the ICS upgrade.
I am now on the Factory ROM 4.1.2 and it is all problems. I am thinking of going back to Ginger Bread... them were the days!!!
J.
if you read above, it worked fine for me when i flashed 4.1.1 factory image... something to do with 4.2 i guess... idk... i'm not stressing it so much... i've learned not to use my camera when its dark or low light lol...
have the same problem
Do you have a link to the stock 4.1 ROM?
ejohn3288 said:
Do you have a link to the stock 4.1 ROM?
Click to expand...
Click to collapse
it wasn't a ROM, it was the factory image from returning the phone to stock with the program i used to root it... i've given up on pictures with this phone haha
Its a Battery Problem
I'm suffering from this same issue and after downloading several camera app to no avail, the issue is finally resolved. From my experience, I can safely conclude that my was a hardware battery issue. At first I didn't believe it was a battery problem. I decided to go to different stores and tried several batteries but all shut down the phone when the flash on/flash auto + taking a snap is executed. Then, I pulled out the battery from my friend's brand new S3 and inserted it in my phone's battery compartment, fire on the phone and voila the camera flash worked like a charm without shutting down the phone. I used the same old battery on the new S3 low and behold, the new S3 inherited the flash+camera=shutdown issue instantly.
Same Issue on SGS2 Hercules
Having this issue after flashing a ROM on my GS2 Hercules, good thing I only experience it when my battery level is below 25%. But it would really be a pain if I would want to take a picture with a flash while my battery is low.
Have anybody tried other solution or troubleshooting aside from trying a different/new battery.
similar problem here...
the same thing happens to me, but with the difference that i run stock 4.1.2 rooted, and when the phone die after the led flashes, i just press pwr button and the phone turn on like never was happened.
i think it's a problem of corruption of something in the system, if i do a factory reset, for some limited shot the camera+led works, after that the phone die instantly.
similar problem with front camera, if i switch from back to front the camera service crashes and i can't do anything for make it working (manually stop the gallery process, reboot, cleaning data of gallery process), just wait some days and the process came back working (just for the rear camera).
sometimes i notice that while the stock camera app doesn't work, the Whats app camera keep working also with flash!
Rookie91 said:
similar problem here...
the same thing happens to me, but with the difference that i run stock 4.1.2 rooted, and when the phone die after the led flashes, i just press pwr button and the phone turn on like never was happened.
i think it's a problem of corruption of something in the system, if i do a factory reset, for some limited shot the camera+led works, after that the phone die instantly.
similar problem with front camera, if i switch from back to front the camera service crashes and i can't do anything for make it working (manually stop the gallery process, reboot, cleaning data of gallery process), just wait some days and the process came back working (just for the rear camera).
sometimes i notice that while the stock camera app doesn't work, the Whats app camera keep working also with flash!
Click to expand...
Click to collapse
same issue with the nexus 5.. taking pictures works and then suddenly shuts down the phone, the power button can't wake the phone and the only way to get it to turn on is to plug it into an outlet.. very annoying.
that said I looked around the forums and it seems like a hardware battery issue, when the voltage supplied is too low or high or something
flash has caused my phone to shut off.
got GS3 SCH-i535 I've noticed the flash causing the screen to black out completely and shut off phone. I usually have to pull battery. its done it on 4.2 and 4.3 probably even 4.1 i dont remember I'm currently running 4.4.2. it just did it again which has prompted me to look online. as glad as i am to know im not the only one. is there any ****ing solution???

[Q] [HELP] Phone suddenly freeze and show weird screen

Hi, I have been looking all over the internet and search the xda thread but I couldn't find anything related to my problem.
So this morning when I wake up, I turned on my phone and after I used it for awhile suddenly my phone stopped working (freeze/hang) and started to reboot itself. After it reboots my phone's screen as per attached below.
The problem lasted for a day and started to driving me nuts!
Anyone experienced same problem?
I am running KK4.4.2 fyki.
Thank you very much for your kind help!
are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?
xBeerdroiDx said:
are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?
Click to expand...
Click to collapse
Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2
I am thinking that the hardware might be faulty..
hellyeahdykk said:
Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2
I am thinking that the hardware might be faulty..
Click to expand...
Click to collapse
If you're stock, it could be hardware. Though have you ever attempted to root?
Is it just randomly happening?
Definitely hardware
teh roxxorz said:
If you're stock, it could be hardware. Though have you ever attempted to root?
Is it just randomly happening?
Click to expand...
Click to collapse
Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).
If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.
Just curious, none of you experienced the same?
this kinda looks like the static i was getting on screen on my n7 2012 when i let the battery get too low. charging it up and a few reboots fixed it. but im not sure if that's what is going on with yours
hellyeahdykk said:
Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).
If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.
Just curious, none of you experienced the same?
Click to expand...
Click to collapse
I just got mine, 32gb from the playstore, a few days ago, and nothing like that.
If it's happening when your device is hot | overheating, you may wana see if you get it replaced.
It happened to me once. The phone was with his screen off and when I try to turn it on that exact same screen came. But it just happened once, also I experienced random poweroffs and reboots. I did a factory reset and power off issues and freeze stops, but had one reboot once I start installing my apps. I think its a software issue but I'm not sure.
Sent from my Nexus 5 using Tapatalk
I'm glad (and kinda of sad) to know that I'm not the only one with this issue.
The problem started about two weeks after I bought mine(Telus). It's done this about 5 or 6 times,randomly.
I found that having someone call me will "unfreeze" the device and the screen gets back to normal.
The first couple times it happened, I was running stock 4.4.2. I since rooted it and installed Xpposed/GravityBox and I'm still getting the problem...
I think that I'll have to return it...
Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?
Sent from my Nexus 5 using Tapatalk
Edited: Nevermind my phone have defective gpu. i will RMA it
Same problem
jakov.90 said:
Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?
Sent from my Nexus 5 using Tapatalk
Edited: Nevermind my phone have defective gpu. i will RMA it
Click to expand...
Click to collapse
Hi, I have the exact same problem, I posted a video on youtube /watch?v=m0EkC_ak01g but I got to the same conclusion that it might be a GPU issue. So there is nothing I can do right?, the worst thing is Im in Argentina and LG dont take my warranty because I bought it in Germany. So there is absolutely nothing I can do?, I know how to avoid the flickering a little bit, when I hit "Ok Google" button it seems responsive and as long as I touch the screen it works (you can see it in the video) but as soon as I stop touching it, after 2-3 seconds it becomes unresponsive again, and when I say unresponsive Im saying the screen doesnt reflect what Im doing, I can still push the buttons and all. So Im not 100% sure its a GPU issue, but a software too. Thanks.

S6 camera problem

Hello guys
I opened the camera app and there are strange vertical lines going right to left like on the old tvs and even when i take a photo they are still visible.What can be the cause. Can this be caused by water or something? The story is i was heading home when a warer drop dropped on my screen like on the middle of the screen i have a screen protector and i cleaned the screen so i dont think that caused it .
dflash88 said:
Hello guys
I opened the camera app and there are strange vertical lines going right to left like on the old tvs and even when i take a photo they are still visible.What can be the cause. Can this be caused by water or something? The story is i was heading home when a warer drop dropped on my screen like on the middle of the screen i have a screen protector and i cleaned the screen so i dont think that caused it .
Click to expand...
Click to collapse
Have you tried the usual like restarting the device? If so and you still have this issue try clearing the cache for the camera app via app manager in settings. If that still doesn't work try a factory reset.
sofir786 said:
Have you tried the usual like restarting the device? If so and you still have this issue try clearing the cache for the camera app via app manager in settings. If that still doesn't work try a factory reset.
Click to expand...
Click to collapse
I restarted the phone several time and forcestoped the app but it didnt help, i am beginning to think is because of low light maybe tomorrow when the day shines will try the phone
dflash88 said:
I restarted the phone several time and forcestoped the app but it didnt help, i am beginning to think is because of low light maybe tomorrow when the day shines will try the phone
Click to expand...
Click to collapse
Start the phone in safe mode and open Samsung test menu with *#0*# (if u can't open it u are probably running a custom ROM with no test menu support in it)
Try the camera test in there. If the problem is still there u have a faulty camera.
So my problem is a bit different but it is still a camera problem. So my camera started acting funny a while ago and mos of the time it wouldn't open at all and blocking the front cam from working as well. So i ordered a new camera module online thinking that was the culprit, as the old one made a rattling noise when opening the camera. At last it arrived today so i swapped the cameras only to find the same problem persisting. I have also tried different firmwares and custom roms but still nothing. Does anyone know a cause or a fix for this problem?

P30 bugs

So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs annoying me, one, when turned off if I insert the USB cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
My phone restart at least 2-3 times per day, every day, since the day i got it.
i'ts not even the same thing i do when it restart. sometime i just open my phone and it restart.
I have spoken with my provider, and they won't do anything until they see it restart when i'm at their shop... but you know, i can't stand in their shop all day long!
i don't think it's the same problem as you, but some of P30 really have a restart issue!
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
Been using almost 2 weeks on 124. So far no reboots and just ran antutu stress test successfully.
No issues in that regard to my UK purchased device. It's been solid as a rock so far with amazing battery life also.
Maybe there is a lot of p30 with this kind of issue. Let's see how will go the new p30 that huawei will send to me as a replacement.
No problems on my end, except for a blue tint on the recents window. Using a third party launcher. Removing/ disabling Huawei Launcher gives you an older (and in my opinion uglier but better) recents screen back without that issue. Everything works fine so far but they really need to tone down their bloatware. That's the main reason why i dislike Samsung and Huawei.
only one light flashes. only the right thing works for you, how is it?
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
ErriK89 said:
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
Click to expand...
Click to collapse
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
SaulQc said:
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
Click to expand...
Click to collapse
Let us know if it works after replace.. I'm worried that there is a sw incompatibility with something I installed and that nothing change when I will have the new p30. It can happen that one phone have issue, but I already heard 4 case with the same issue!
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
I sent my p30 to huawei assistance and they returned back my device with issue not solved. Phone still freeze sporadically.
Hello everyone, i have a strange bug om my p30, i bought my phone a week ago and i'm sure video recording was fine at the beginning, then i applied .124 update and now when i try to record videos it just stop after 1 second, no matter what resolution or format i choose, it happens with back and front camera. I already wipe cache and data of the camera app, but no luck. Videos works fine with other camera apps like open camera etc.. . I spent a week for fine tuning my new phone , so i don't want to reset all. Someone have any other suggestion? Thanks
ianford10 said:
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
Click to expand...
Click to collapse
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
vonotny said:
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
Click to expand...
Click to collapse
Thank you that makes sense now
Talking to Huawei support at the moment to fix the blue tint (and maybe also WhatsApp notification/ bad video playback performance) issue. They told me they'll reach out to me today.
GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
I have the same problem with my P30 switching back on when charging - I've only been able to overcome this by inserting the charging cable first, then powering off. Not sure about your other problem as my display brightness is always set to auto.
russy_avramov said:
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
Click to expand...
Click to collapse
Seems like they fixed the flashing bug with the latest update (.153)
I'm still waiting for it (.153), but as I try to find some logic in it's behavior I guess they tried to make it kind of notification light, but it seems to be unsuccessful.

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