Related
Random shut down solution! At least for me.
My phone shuts down pretty much 2-5 times a day since i got it. No matter what I do to it. But I tried the app, load monitor and enabled WAKE LOCK and my phone hasnt rebooted in 4 days!
Anyone else had similar experience.
Sent from my SAMSUNG-SGH-I897 using XDA App
Umm, not meant in an asshat way at all man, but your real solution is to take that sucker back. I wouldn't put up with that at all. Bad phone. Just my opinion.
From a phone on an app
I have to agree with the post above mine. I believe it's a hardware issue and that you should return it for another one. I have two captivates and neither I've of them have ever had the random shutdown issue.
Truth is, the phone is bad. Ask for a warranty replacement. I went through 2 phones until I got a good one with no issues. A perfectly good working phone should never randomly shut off as mine were doing before (4-10 times a day) Even setting Set-CPU to 1000mhz 100% of the time didn't fix the other phones I had. Hell, even leaving the screen on the entire time one of them still shut off once.
Others have found that the "wake lock fix" has not worked (although it initially seemed promising). If your shutdowns recur, exchange the unit. That's been the only remedy to date.
Did you have set cpu installed? That's what happened to me after installing set cpu. Sometimes it would lock up after the screen went off & sometimes it would just reboot randomly. I got around this by setting the min clock speed to 200mhz. I think set cpu sometimes undervolts the cpu when scaling especially at 100mhz & at 1000mhz when the screen is off. If it did that stock then I would definitely return that pos! Wake lock will kill your battery life.
Sent from my SAMSUNG-SGH-I897 using XDA App
Well we will see. I was in the process of a rma and just got the phone last night.
I see if the new one has any issues. By the way this will be my 4 th phone(3 through the first month, this one through rma). So the get another phone idea kind of sucks.
Just a curser glance at the back of the rma phone and I can see its different. So maybe I'll get lucky on it.
Sent from my SAMSUNG-SGH-I897 using XDA App
. .
Same here, I'm in Australia, I bought the phone from the US, It used to shutdown 3 - 5 times a day, especially when it's fully charged. Wiped the phone (Internal and external) and now it's solid stable. no special apps or settings or whatsoever. It's a little bit weird though.
I think the problem may be from the phones overcharging. Mine was brand new and I left it on the charger overnight then took it off the charger in the morning and when I came home from work it was powered off. It may be a safety feature built into the phone and not a defect. I had it happen to me twice when I didn't take it to work with me after charging it all night the night before.
Sent from my SAMSUNG-SGH-I897 using XDA App
I leave mine plugged in all the time overnight and it has Never booted off
Sent from my SAMSUNG-SGH-I897 using Tapatalk
galaxyjeff said:
I think the problem may be from the phones overcharging. Mine was brand new and I left it on the charger overnight then took it off the charger in the morning and when I came home from work it was powered off. It may be a safety feature built into the phone and not a defect. I had it happen to me twice when I didn't take it to work with me after charging it all night the night before.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I thought the same, but last night I forgot it on the charger with no problems at all, No shutdowns... Strange...
It happens to my Samsung S Vibrant and I *think* I can reliably reproduce the issue, at least on my phone.
Steps:
1. Go to a spot where you know it has failed, for me this is my office because it has bad reception and it seems to only shutdown for me when there is bad reception.
2. Make sure 3G is turned on and open an application that uses data.
3. Wait for the phone to sleep, do not hit the power button or anything to make it sleep (not sure if this step matters)
4. Wait ~30 mins without touching the phone (You can play music with it while this is happening if you want, the music will stop to let you know it's failed)
5. Try to wake up your phone, it is now dead.
I'm not sure this will work for everyone but last night I could reproduce 3 shutdowns in an hour and a half. And reproduced about 7 shutdowns yesterday when my phone only usually shuts down ~2 times a day.
I'm testing out all kinds of software permutations (disabling stuff, installing things like Captivate Keep Alive). Nothing has worked so far, my guess right now is that the problem lies in the Pattern Unlock feature so I have disabled it, I read that on a forum somewhere.
My guess is that if you have too much running in the background it might take up too much cpu or ram so that when the phone tries to come out of sleep it can't get enough CPU power to come out of sleep and therefore gets stuck in a kind of limbo. This theory could then be releated to the SetCPU problem when you set the CPU too low when it sleeps the issue occurs.
Moral of the storey is I have no idea what's going on, but please post if this works or doesn't work. Maybe it will shed some light on the issue, or you can tell me I'm wrong so I can give up. Let me know if you have Pattern Unlock enabled...
Luckily I'm not past the 30 day mark and I'm exchanging for a new Vibrant tonight. Wish me luck!
UPDATE: It's not the fault of Pattern Unlock, just reproduced the issue with it turned off.
UPDATE #2: Got my second Vibrant, just reproduced the issue within 30 mins of getting into work in the morning.
My Captivate used to shut off once every 2 weeks. Now it's doing it 4 times a day. However, I just found this app:
http://uk.androlib.com/android.application.org-bluesteel-cka-qxnim.aspx
Looks promising. I hope this works.
My wife's stock Captivate has been doing this for a week or two (our phones are about 6 weeks old). My rooted Captivate has -not- been doing it. We both have the same "plug it in all night" charging pattern. Hers will be going back shortly.
Jack45 said:
Others have found that the "wake lock fix" has not worked (although it initially seemed promising). If your shutdowns recur, exchange the unit. That's been the only remedy to date.
Click to expand...
Click to collapse
Tha'ts not true.
My phone was working fine. Then I rooted it. Then I started sideloading bunch of apps. Randon shutdown started to happen. I started tracing back and deleted apps one by one. Didn't work. Replacing the phone was out of the question because I live in Canada and bought the AT&T phone cash off a seller.
SOLUTION:
if you have had SetCPU (or overclock app) and had it to anything to your phone, this is what you got to do.
Run the SetCPu again, and make sure that you do Max 200mhz and Min 200mhz.
Reboot the phone.
Then go into SetCPU, disable autodetect. Then uninstall app.
No more random shutdowns.
It is NOT a hardware issue.
I can confirm that the App stops my phone from shutting down.. unfortunately I have to set it to 65% charge for it to work (whereas others can leave it on default 80%).
Found my issue, it was happening when my phone was jumping between the 850 mhz band and the 1900 mhz band. It would freeze and only happen in areas of bad signal. Locked it on to the 850 mhz band and havent had a freeze since.
100 hours of uptime and counting
http://forum.xda-developers.com/showpost.php?p=8612667&postcount=386
I have also heard that some phones experience the issue when fully charged and that putting a wake lock on your phone with captivate keep alive will solve the problem. These are two independant issues.
i'm not really that knowledgeable about how the phone interacts with different bands, but i'm trying to fix this problem as well and i'll try anything. are there any side/adverse affects to locking it onto a single band?
Has anyone tried removing the sim? to see if it still turns off?
The problem im having is when its near full and goes to sleep i need to turn it back on (like it shuts off) but i tried removing the sim and has not had this problem
I've been through 2 G2x's , both have had the same problems...
Random reboots
Random freezes
Random shutdowns
Crazy inconsistencies in battery life
I've also gone the route of rooting and trying CyanogenMod with the same results.
With the battery issues, I did the following test 3 nights in a row.
Phone wiped, 100% battery charge, signed into Google and let the apps download, rebooted phone, data connection turned off (airplane mode), unplugged the phone and set in the exact same spot in the same room 3 nights in a row at 11PM.
Come 8AM when I woke here's the results:
Day 1: 30% battery remaining
Day 2: 80% battery remaining
Day 3: 0% remaining - battery was stone cold dead - wouldn't boot until I plugged in.
Phone was fine when I started typing this post, but just now while typing this message I reached over to check my phone for text messages (I keep the alerts volume all the way down while at work) and it's locked up again...
Guess I'll be returning the phone for a refund and borrowing an old flip phone for a month until the Sensation comes out.
Sorry LG - when it works, it works AWESOME, but I need something a bit more reliable considering that work needs to contact me on the phone and I am on call 24/7 !
In the 2 weeks I've had it I've only had 2 random freezes and no other issues at all. This is my first android phone and the thing i see that's screwed up with android is it leaves applications open, there is no exit buttons on apps. I've been using juice defender and uninstalling any apps that keep popping back up after ending task on them.
Sorry to hear about your problems. You're doing the right thing by returning it and getting another phone. I don't understand why people have loyalties to corporations who could give 2 craps about you. Buy what works for you and makes you happy.
For me, the occassional reboot on the G2X is a pain but the promise of a stable CM release and an official gingerbread release on this hardware has me sticking it out. Can't wait
I haven't had any issues with my phone except battery life. Buy my battery life isn't as bad as yours. It used to be horrible but I got a new sim and that seemed to make it better.
Regarding the reboots, some apps are causing the phone to reboot. Either the apps aren't optimized for the phone or the other way around. I had one reboot and after I removed the offending app, never happened again.
Sent from my LG-P999 using XDA App
kangxi said:
I haven't had any issues with my phone except battery life. Buy my battery life isn't as bad as yours. It used to be horrible but I got a new sim and that seemed to make it better.
Regarding the reboots, some apps are causing the phone to reboot. Either the apps aren't optimized for the phone or the other way around. I had one reboot and after I removed the offending app, never happened again.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Actually, when I bought the phone I had them put a brand new SIM card as mine was getting to be a little long in the tooth - if getting a new one helps the situation I'd hate to see how it was with my old one :-D
Removing an offending app would prove to be a real problem for me though, as everything that I install has a legitimate work-related function.
im returning mine today for a newer batch one. its may 4 so i expect one that has the date of 4/24 and up as stated in other threads. mine reboots and freezes during random functions.
I ordered mine on the 20th so the day the phone was out in the store. I had to order mine online since i am a T-Mobile RSA. I have alittle screen bleed but not much. I will be doing exchanges until i get one with no bleed. Other wise i have had no problems at all. No reboots, lock ups, data problems, nothing the phone is rock solid. I love the phone. Every person that has come into my store with problems i have told them that T-Mobile is going to exchange this for you under the lifetime warranty if you have it for the life of you having the phone. So you have nothing to worry about. The phone is a great phone to have. Do the exchanges until you get a working one. I know i would do it until i did. Even if it meant doing it 100 times.
JWhipple said:
I've been through 2 G2x's , both have had the same problems...
Random reboots
Random freezes
Random shutdowns
Crazy inconsistencies in battery life
I've also gone the route of rooting and trying CyanogenMod with the same results.
With the battery issues, I did the following test 3 nights in a row.
Phone wiped, 100% battery charge, signed into Google and let the apps download, rebooted phone, data connection turned off (airplane mode), unplugged the phone and set in the exact same spot in the same room 3 nights in a row at 11PM.
Come 8AM when I woke here's the results:
Day 1: 30% battery remaining
Day 2: 80% battery remaining
Day 3: 0% remaining - battery was stone cold dead - wouldn't boot until I plugged in.
Phone was fine when I started typing this post, but just now while typing this message I reached over to check my phone for text messages (I keep the alerts volume all the way down while at work) and it's locked up again...
Guess I'll be returning the phone for a refund and borrowing an old flip phone for a month until the Sensation comes out.
Sorry LG - when it works, it works AWESOME, but I need something a bit more reliable considering that work needs to contact me on the phone and I am on call 24/7 !
Click to expand...
Click to collapse
A better test would have been to not install any apps. Then you could truly test your phone and not some rogue app, that you keep installing.
I'm about to do a complete wipe again and use a secondary Gmail account I have so to eliminate any apps from auto-installing and test throughout the day since I have my work PC handy.
or just skip the Gmail sign in process at first and add your Gmail account later from Settings. This will prevent it downloading your apps on first boot.
Also to the New Android User: Back closes apps, Home leaves them open. It isn't the OS's fault if you don't know how to use it.
To the OP: Have you rooted and flashed the Pre-Dexopt Patch from Paul?
http://forum.xda-developers.com/showthread.php?t=1051616
LG left the phone in Dev mode and doesn't dexopt the phone on initial bootup. This is why our phones boot so quickly. The downfall is after a few hours, it starts to lag out and lock up/reboot.
Sounds exactly like the problem you are having.
This patch is required for stock and EaglesBlood Roms excluding CM7. This should be fixed in the upcoming Gingerbread update. I also believe EaglesBlood and future roms will start coming with this patch included.
So do yourself a favor and patch it.
Basically, it's an awesome phone and many, if not all, of the issues should be resolved with software updates. Gingerbread is already in the works.
Sent from my LG-P999 using XDA App
player911 said:
or just skip the Gmail sign in process at first and add your Gmail account later from Settings. This will prevent it downloading your apps on first boot.
Also to the New Android User: Back closes apps, Home leaves them open. It isn't the OS's fault if you don't know how to use it.
To the OP: Have you rooted and flashed the Pre-Dexopt Patch from Paul?
http://forum.xda-developers.com/showthread.php?t=1051616
LG left the phone in Dev mode and doesn't dexopt the phone on initial bootup. This is why our phones boot so quickly. The downfall is after a few hours, it starts to lag out and lock up/reboot.
Sounds exactly like the problem you are having.
This patch is required for stock and EaglesBlood Roms excluding CM7. This should be fixed in the upcoming Gingerbread update. I also believe EaglesBlood and future roms will start coming with this patch included.
So do yourself a favor and patch it.
Click to expand...
Click to collapse
Yep, have tried without the patch initially and then with it.
I have signed in with the secondary Gmail account - only thing I imported from the original was my contacts, so, it's 100% stock with the exception of Paul's patch and recovery.
I'll be damned...
In an attempt to preemptively find out what I would need to return the accessories I ordered for the phone just in case I took the plunge and returned the phone, I was on hold with T-Mobile...
And while on hold, I grabbed my phone - and SURE ENOUGH - LOCKED UP HARD!
So, I guess this just made up my mind for me - I'll be returning this phone to point of purchase. Just need to use NAND to restore the stock backup , reflash stock recovery and unroot...
I am planing to return this phone too..
It seems the phone shut down completely for no reason, sometimes the screen doesn't wake up even tho phone is running in background.
So far i have tried to run completely stock with no apps installed no sync nothing and i was getting battery like 6-7 hrs.
I guess that was not acceptable for me.
I might have to wait till HTC Sensation comes out. What you think guys ?
Mine works fine, no problems at all, yes the screen bleeds a bit, but I can deal with that.
awesome phone, much better than my atrix
Sent from my LG-P999 using XDA Premium App
Slappy00 said:
Mine works fine, no problems at all, yes the screen bleeds a bit, but I can deal with that.
awesome phone, much better than my atrix
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
+1 Mine also works amazing... and a lotttt better than atrix....
ikm19 said:
I am planing to return this phone too..
It seems the phone shut down completely for no reason, sometimes the screen doesn't wake up even tho phone is running in background.
So far i have tried to run completely stock with no apps installed no sync nothing and i was getting battery like 6-7 hrs.
I guess that was not acceptable for me.
I might have to wait till HTC Sensation comes out. What you think guys ?
Click to expand...
Click to collapse
That's where my money is going...
my understanding is the sensation is locked down that's why cyan isn't going to get it. Which also means no dev support.
The MyTouch 4G and G2 were locked down too... Unless they are going to lock the bootloader?
ikm19 said:
I might have to wait till HTC Sensation comes out. What you think guys ?
Click to expand...
Click to collapse
HTC announced an update to the Sensation in Q3 that will include a NFC chip to match the features of the SGS2. I'm also guessing they'll increase the amount of RAM in the phone to make it more competitive. If the 2.3.3 update makes the G2X stable I may keep it until later in the year. If the Sensation comes out before they update the G2X I'll get Sensation. I need a phone that's consistently dependable and in that regard the G2X is a mess. I can't do custom ROMs because I travel globally and everyone I've ever used has always given me problems registering on foreign networks so CM7 is no silver bullet for me. It's a shame too because the G2X hardware (bleeding screen excepted) is pretty slick and it's really fast when the planets line up and everything works. Sigh.
I don't know if this was told before or not, but I noticed in my phone when it shuts off is when temperature gets higher, not phone temperature, environment temperature, when I'm home phone stays up normally all the time but when I'm out and put the phone in my wallet it just start acting stupid and keeps turning off. We g2x owners are waiting for a software fix but it is actually a software problem? Hopefully yes but it seems more like a hardware problem to me, we'll see when the fix is release.
Sent from my LG-P999 using XDA App
there are threads in here explaining what all needs to be done with your new g2x to possibly achieve optimal battery performance.
drain battery completely and then charge to full
hard reseting is a good idea. back up your apps with astro file manager under tools or w/e program you like.
I achieved great battery life and zero reboots following these steps but I still had to reboot to re initialize GPS because it stops responding on an app demand basis. longest I have gone was 110 hours of up time before having to reboot manually because GPS would not kick start
now I'm on my second battery shipped to me by lg thru my warranty. I let the battery recharge on the phone while the phone itself was not powered on. day two and it gets warm but not over the 40° C warning labeled on the battery. I will be updating the thread I started on overheating issues once I know definitely if the issue was resolved or not. I had troubles when hot spotting my data at 2g and 4g speeds.
Sent from my LG-P999 using XDA App
I hit submit by mistake ... I have long thumbs
to finish I had issues hotspotting, the phone would get extremely hot. also while YouTube browsing and streaming.
my advice to you is watch the noon video on YouTube for new xda'ers before posting. it details etiquette on these forums in a humorous manner
Sent from my LG-P999 using XDA App
jonyolea said:
I don't know if this was told before or not, but I noticed in my phone when it shuts off is when temperature gets higher, not phone temperature, environment temperature, when I'm home phone stays up normally all the time but when I'm out and put the phone in my wallet it just start acting stupid and keeps turning off. We g2x owners are waiting for a software fix but it is actually a software problem? Hopefully yes but it seems more like a hardware problem to me, we'll see when the fix is release.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Heat alone cannot be the problem. It has been around 95 degrees here and I have ridden around in direct sunlight with the phone mounted to the handlebar of my bicycle with the screen on full-bright running GPS/Cycling Computer program (for hours at a time, although my phone only lasts about 3-4 hours running like this.
I have only had reboots if I had a bad install of a ROM that was corrected by re installing. Since many people run without problems I don't see how a software fix can solve the issue. If you've eliminated the possibility of a bad install by reinstalling the ROM or factory reset then the only thing left is bad hardware, since the software in use is common to many but only you have your hardware.
My sensation has a very bad habit and I would like to ask you guys if you know why it is happening..
My phone shuts down about once a day and then when it is turned back on the battery has dropped about 20 - 35 %.
I have taken few screen shoots of the battery level and they are attached with this thread.
Im not using any other ROMs or anything like that. I have taken about Juice Defender which I used for about 2 weeks.
I know three others Sensation users and they have never experienced something like this.
I have asked the sales people and the technical people and they have no idea and say that this is prob some app that I have put on but I havent put anything on it that can mess this up.
Any solutions ?????
wow, I've never seen any android phone do that, have you tried restoring to factory settings and then trying it out?
It could also be something HTC needs to fix on your particular phone, so I might contact them about it.
First I wanted to ask if someone knows the answer to this but if I dont get any answers I will do that and see what will happen.
Try uninstall juice defender. I had it last time for 3 days. Nothing it do unless harm my mobile data 3G connection connect & disconnect & battery life goes crazy up & down!!
Sent from my HTC Sensation Z710e using XDA App
juice defender is not for gingerbread devices
yeah i agree i think your best bet would be to uninstall any apps that have to do with the battery and see what that does.
if that doesnt work restore it
I have uninstalled everything and i did that before all the images that I attached above. I have over 10 pic like the once above.
Thanks for the advice I will wait a little bit longer before restoring it.
Does it a shut down or a restart?
if it shuts down, so that you must press the power button to turn it on again, it's the same problem i had, and maybe still having...
This problem became stronger and stronger (did shut down 4-5 times a day at the end, but always with "low" battery, <65%)
I've returned my device to HTC and they sent it back with no failures found
after 3 days the problem appeared again. Then i bought a new battery (a original one), since then phone didn't shut down except one time, but that could have been the new kernel i flashed . So I'm very confidently that this was the failure.
My phone shuts of and does not restart. So I guess it might be the same fault as you had.
Yes I would take it back and demand for a new one or you can contact HTC and they will charge oh about $250. But first contact tmo customer service first and see if they will replace it with a new one that way you won't have to pay $250 to htc . Your sensation shouldn't be rebooting on its own oh by the way make sure you demand a replacement they may try to get get out of it good luck
Sent from my HTC Sensation 4G using XDA App
I had the same problem, I recalibrated the battery 3 times one after another (is it english? lol). The problem has improved but continued.
So I tried that [MOD] Battery jumping and accurate reading Fix 2.3.x.
Since I had the problem that 2 or 3 times in 2 weeks.
If I buy a new battery does it will fix it?
(Sorry for my bad english!)
I have the same problem too. I tried everything. I tried factory reset , flashing new roms, talking with htc but i cant fix this. It still randomly turns off. I think only new battery can solve this. One guy said that he buys new battery and 1 month passed still have no problem. So i ordered anker battery. I hope new battery solve this...
I have a theory here.
Difference kernel will give difference control and usage of current and voltage signal. Therefore if you are using wrong kernel for a long time, maybe it will damage the hw especially small small ic which very sensitive and cause it to malfuction which cause shutdown or restart and in the end burn etc.
Just my 2 cent and please ignore me if im wrong.
Sent from my HTC Sensation Z710e using XDA App
phone stutting down
Ok now your talking what kernel are you useing I'm useing a faux kernel v2.6.35.14-bricked -v1.2-gpuoc [email protected]#6 and lve had know problem's fast smooth you should check it out you can't go wrong with a faux kernel
Hi
just want to ask if anybody have encountered my problem with htc sensation.
my phone reboots and/or shuts off intermittently.
i had it fixed on the service center but still the problem persist.
i ask what action did they do, according to them they just re-flash it.
after a week the problem re-surfaces, would like to ask about your opinion on how to fix it. thanks in advance
best regards,
asakurahao
asakurahao said:
Hi
just want to ask if anybody have encountered my problem with htc sensation.
my phone reboots and/or shuts off intermittently.
i had it fixed on the service center but still the problem persist.
i ask what action did they do, according to them they just re-flash it.
after a week the problem re-surfaces, would like to ask about your opinion on how to fix it. thanks in advance
best regards,
asakurahao
Click to expand...
Click to collapse
are you running custom roms?
Got the same problem and i know one other Person who does. Problem stopped appearing for some time and now its back worse than ever with random shutdowns even during calls. Running Stock HTC ROM not rooted or anything. Found some clues on the internet that it might be caused by a SW Update that came from HTC. Nothing for sure though. All i know is that i am seriously looking for another device at the moment. HTC and Android devices are annoying me more and more lately. No Official Updates (or they take 6 months), Compatibility Issues... The list grows longer every day. I used to love Android Phones, especially the HTC Ones but they appear to be stuck.
Samson711 said:
Got the same problem and i know one other Person who does. Problem stopped appearing for some time and now its back worse than ever with random shutdowns even during calls. Running Stock HTC ROM not rooted or anything. Found some clues on the internet that it might be caused by a SW Update that came from HTC. Nothing for sure though. All i know is that i am seriously looking for another device at the moment. HTC and Android devices are annoying me more and more lately. No Official Updates (or they take 6 months), Compatibility Issues... The list grows longer every day. I used to love Android Phones, especially the HTC Ones but they appear to be stuck.
Click to expand...
Click to collapse
you have just been unlucky...i'm running custom roms and sometimes i get random reboot but now it is all ok!
send it back!
I had exactly this problem, phone kept turning off at random. Mine was totally stock, first time I sent it back they re-flashed but it started turning off again after about 2 weeks. I sent it back again, they changed the motherboard and its been working fine since then (touch wood!).
Also had random shutdowns. Got a new battery and the problem was gone. But now 4 months in on the new battery same thing starts to happen again. Beginning to thinks there's something wrong with the power management.
Sent from my HTC Sensation XE with Beats Audio using XDA
there is actually an issue on the power management, which is fixed with the ics update. If you can wait , you'll get an update from htc
if you cant, go ahead and flash a custom ics rom
I had the same problem before I bought a new battery and i hope it wont come back when the battery gets older. The problem was with 2G networks. If you turn the mobile network to WCDMA (3/4G) only in the settings, the phone shouldn't shut down. I hope the ICS update completely solves this
Sent from my HTC Sensation Z710e using XDA
I had the same problem as well. I flashed ICS and it would still shut off. I noticed it wouldn't ever shut off if it was just sitting on my desk except one time it shut off when on my desk and someone called and my phone vibrated. Turns out the battery connection wasn't tight enough and when moved around, it would lose power. I folded a small piece of paper to make the battery fit tighter and it hasn't shut off since (about a month)
Hi all, I have gone through this problem... I have done all troubleshootings S-off S-On different roms new sim car everything even flashed by service station not helped...on solution for random shut down for me was changing motherboard and after they changed my motherboard I haven't faced single issue... get board changed.
Issues
1) random shutdown
2)while calling some shuts down
3)If it shuts down it will again shut down imd. on 2-3 attempts then start properly.
4) when screen is off and u push power button u find phone down
5) Random shut down some time imd or it will not happen for for next 8-9 hrs.
Get mother board changed.
I was experecing the same issue.
Random reboots or random shut down !
Never when my phone is charging, only when it is on battery.
But I'm trying something, the auto brigthness ! I desactivate auto brigthness, for the moment no ramdon reboots or shut down anymore, was testing 2 days now ! Perhaps try this solution !
Sent from my HTC Sensation XE with Beats Audio using XDA
Try to remove micro sd card,test the phone and if it does work ok change the card,that was my solution.
3 users in my office are seeing this
3 sensation users in my office are seeing this too, the UE "powers up" when you attempt to wake the screen i'm taking logcat but i'm yet to determine if the phone is powering off at some time when the screen is off or when you attempt to wake it.
i am seeing the battery stats are all over the place after it boots up.
this does not happen when it is being charged.
the logcat from my phone sometimes say a process has crashed (latest 03-06 17:06:18.995 I/ActivityManager( 321): Process com.htc.ereader.drmengine (pid 2742) has died.) but not in the majority of my logs they just appear to stop,
if anyone is proficient at logcat analysis i can share a log taken of a failure.
the 3 users in my office have:
1X S off and ICS ARHD
1X S off and ICS (trips)
1X S off GB unbranded
any help would be gratefully received
**EDIT**
having just pressed the power button to wake the screen(19:00) the phone booted again i was able to check the logcat log file and it stopped logging at 18:02 so it appears to be crashing when going into sleep or when in sleep mode rather than when the wake command is issued
also: http://forum.xda-developers.com/showthread.php?t=1500966 looks like the same issue.
Same problem on HTC Sensation with ICS
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Hi
any news about this?. Is this problem caused by a hardware failure finally?
Thank you!.
krakou69 said:
I was experecing the same issue.
Random reboots or random shut down !
Never when my phone is charging, only when it is on battery.
But I'm trying something, the auto brigthness ! I desactivate auto brigthness, for the moment no ramdon reboots or shut down anymore, was testing 2 days now ! Perhaps try this solution !
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
I set my brightness manually, never really liked auto, and still got random reboots
Sent from my HTC Sensation XE with Beats Audio using XDA
Hi,
I fixed my problem (random shutting down) setting my network mode to 3g only.
sylvesta696 said:
I set my brightness manually, never really liked auto, and still got random reboots
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
as7 said:
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Click to expand...
Click to collapse
Well I got my battery replaced. Worked fine for about 3 months. Now the issue is back. I think it has something to do with the power management on the phone wearing down the battery. When I plug in my charger I feel electricity in the back cover and a humming sound in my headphones. Somethings wrong with the hardware. Going to send my phone in now
Sent from my HTC Sensation using XDA
as7 said:
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Click to expand...
Click to collapse
Im using custom ICS and getting this problem too. Another thread over here with similar problems:
http://forum.xda-developers.com/showthread.php?t=1475602
Defectus said:
Well I got my battery replaced. Worked fine for about 3 months. Now the issue is back. I think it has something to do with the power management on the phone wearing down the battery. When I plug in my charger I feel electricity in the back cover and a humming sound in my headphones. Somethings wrong with the hardware. Going to send my phone in now
Sent from my HTC Sensation using XDA
Click to expand...
Click to collapse
I get a weird humming feeling too, like a vibration as you run your finger over the back. Whats also weird is that if im holding the phone and then someone runs their finger on my hand, they also feel the static/vibration feeling. However as soon as I put the phone down the vibration feeling goes. Its so weird, if I send the phone off I'll be phoneless for weeks!
Very simple solution
Hi guys,
Most of us (myself included) are sometimes blinded by our knowledge of custom roms to not try the most obvious fix for this finally very simple issue...
I have a park of about 20 HTC sensation on my company and had the problem on several of them (mine is running a CM9 nightly , but all the others are stock). Had the motherboard/battery replaced on some of them, tried many settings (and on my phone, different roms) but it only offered a temporary and random improvement. I found the solution on a forum and I'm ashamed I never found it earlyer as it's so simple:
Remove your back cover and place a spacer (the thickness of one or two visit cards) between the top side (right part, just opposite to the connector) border of the battery and the chassis. This will ensure that the battery presses a bit harder on the connector. Without the spacer, you may notice that the battery is in a slightly skewed position, not totally parallel with the compartiment and therefore not pressing hard enough on the connector. We never had an unexpected shutdown since then !!!