Hi,
I haven't done anything to my HTC One SV, so it isn't rooted and is still a stock HTC.
Recently, at randoms times of the day while I'm using any app, that app just crashes and then no other app can successfully open.
This makes me have to do a battery pull, but then the phone gets stuck on the 1st HTC booting screen, and wont start up. So I carry on doing battery pulls until the phone boots up properly and this may be 20 battery pulls later.
I have already tried factory resetting the phone, however that has made no difference.
Please could someone help me fix this problem.
Thanks
Nothing can be done from here on XDA. Since your device is not tampered with or rooted then your best option is to contact HTC for support.
Related
I got the Inspire 4G on launch day and haven't done anything to it except load apps. I noticed a few hours in while installing an app that the phone rebooted by itself right when the app started to download. After the phone was back up, I attempted to download the app again and this time it worked perfectly. It did this one other time with one other app but then things were fine...for awhile.
I started looking at the apps that came preloaded on the phone and when I attempted to start the Blockbuster app, it said that it needed to update and then the phone rebooted. When it came back up, I attempted to start the app again and it did the same thing. When it came up a second time, I went to the market and tried to download the update straight from there but it rebooted when the download tried to start. I did finally get the update to take, but the phone became very unstable for the next 30 mins, so I decided to uninstall the update and not play with the Blockbuster app again!
For the rest of the night, the phone would reboot from time to time and it would also freeze without much warning. Sometimes it would give me a force close message relating to Gmail or Messages or some other app before the reboot / freeze, but other times it would just do it. One time when it rebooted, it froze at the "rethink possible" screen and required the battery to be taken out before it would come back.
I did some reading and found a similar problem with the Desire HD. It too had some reboot / freeze / lag problems after the latest firmware / software update and after some investigation, it was found that if you enable USB Debugging in the Applications portion of Settings, most of those problems would disappear! I enabled USB Debugging as suggested and I can say that I haven't had a problem since...going on 18 hours.
I started this tread to see if anyone else is having these issues, since I have yet to see anything negative about the phone yet except the external speaker complaint, and to offer the USB Debugging possible solution.
I have had one unexplained reboot. Was odd.
Sent from my Desire HD using XDA App
Sounds like u got a defective device. The first inspire ended up just rebooting by itself out of nowhere and then when it tried to start back up got stuck at the white HTC screen. The phone was completely stock. I returned it for a different one and now all is perfect.
Sent from my Desire HD using XDA App
laxwillsch said:
Sounds like u got a defective device. The first inspire ended up just rebooting by itself out of nowhere and then when it tried to start back up got stuck at the white HTC screen. The phone was completely stock. I returned it for a different one and now all is perfect.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
My Evo started rebooting until I had to get it replaced. If it keeps doing it take it back.
This has to be an iscolated incident.
Sent from my Inspire 4G using XDA App
i notice my phone reboot randomly too. as long it wont freeze, or screen of death, i can live with it.
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
i haven't come across anyone else with the a reboot problem yet
wait for more replies if no one has this issue then return your phone for a new piece
my phone is being delivered now guy downstairs! will let you know soon
the stupid shops in my area still dont have stock
they say they will definitely get it this week...but i cant w8
Had the same issue along with Apps FC'ing. Tied Factory Reset as well as an RUU update but nothing worked. Returned the unit and got it replaced. The new one is working just fine.
chaelli said:
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
Click to expand...
Click to collapse
Had the phone for over a fortnight not encountered this issue myself.
Have you tried removing any self-installed apps and seeing if this still occurs? Could be one of the apps causing the problem.
nope.. i didn't - but I only have "standard" apps.. so they just need to work.. otherwise i cannot use the phone..
I haven't had any random reboots yet, have had it for 4 days now. How often does it reboot?
I had it about once a week
Mine reboots a lot, but only when Im doing something. Just minutes ago when I was using the browser, and just before when playing some game. Also it stayed all night in some kind of rebooting state, had to unplug the battery.... Had also to remove an unlock app that I think it was causing constant reboots...
It has original os.
Sent from my HTC Desire S using XDA App
oh no... not again!
I went through 4 Desire HDs because of the reboot problem. You would think HTC would sort this on their newer devices. It was a well known problem in the past and recognised by HTC too.
This also affects Legend, Desire, Desire HD and now Desire S
I have my desire hd for three weeks and it rebooted only one time and that was caused by poor irc app. Perhaps you should first uninstall your crap apps before bashing htc?
Sent from my Desire HD using XDA App
are there any RUU files there that we can flash to have the phone s-off?
I have the same problem in my phone it restarts 3 times in the first day
really I am fried its general problem from HTC
pls anyone can advise me what I do
For me, HTC Sense have restarted maybe 5 times in the last 2 weeks. It is not a complete reboot, but some error in HTC Sense that requires a restart of the software. I have sent reports using HTC Tell and the error is an exception regarding some bitmap that does not fit in memory. I guess this will be fixed eventually.
We haven't got that issue ever, Maybe you can refresh your device with other customized ROM.
I've had this problem, seems to be with HTC Sense itself since it's not a complete reboot and it recovers fairly fast. All the more reason to root and flash Cyanogenmod when an exploit and build comes out, this is my first Android phone and I'm not really enjoying Sense at all.
I suspect it might have something to do with memory card access. I plugged it into my laptop through removable disk mode and got an error message, and noticed it crashed when I tried to launch gallery which obviously accesses the memory card to find pictures etc.
So far I've sorted out memory card errors and I've removed all Sense widgets from the home screen and I don't seem to have any problems anymore!
For me this seems to somehow relate to alarm / clock settings, usually reboots shortly after this...
I had a reset when I was talking for more than 5 minutes
I've noticed it seems to stop when I'm using one of my own wallpapers, not an HTC Sense one.
Hi all,
Am having serious issues with my HTC Desire after updating from the market.
Was updating all apps from the market when the phone froze. Had to remove battery and reboot - put it on charge and though nothing of it.
Now whenever I try to start the phone I get stuck on the HTC Splash Screen. I
can access bootloader but it will freeze when I try to do a 'Factory Reset'.
The phone is completely stock, haven't rooted it or anything since purchase.
Problem is the item is parallel imported and the company I purchased it from are currently 'closed for renovation' and aren't replying to my emails.
Does anyone have any suggestions to what I could do to solve this dilemma? Please note I have no experience with rooting etc etc.
Thanks!
hi
do you have a desire S or a desire(without the S)
if you have the desire S then try factory reset & see what your phone does for the next 10 mins
check if your device is picked up by adb
if nothing happens your emmc chip maybe dead
try calling HTC & ask if they can take the device under warranty
afro213 said:
Hi all,
Am having serious issues with my HTC Desire after updating from the market.
Was updating all apps from the market when the phone froze. Had to remove battery and reboot - put it on charge and though nothing of it.
Now whenever I try to start the phone I get stuck on the HTC Splash Screen. I
can access bootloader but it will freeze when I try to do a 'Factory Reset'.
The phone is completely stock, haven't rooted it or anything since purchase.
Problem is the item is parallel imported and the company I purchased it from are currently 'closed for renovation' and aren't replying to my emails.
Does anyone have any suggestions to what I could do to solve this dilemma? Please note I have no experience with rooting etc etc.
Thanks!
Click to expand...
Click to collapse
As the problem is S-on and unrooted I would send it back under warranty.
Well, sounds like the "eMMC-Issue". So as you described it you eMMC chip is broken.
All we know, it mostly happens when you remove the battery. You can't do anything besides turning it to HTC to give you a new one.
http://forum.xda-developers.com/showthread.php?t=1165304
Hi HTC inspire users,
I have a HTC inspire 4g on AT&T that was purchased around last year of March that has never been rooted (too worried about rooting), and a few weeks ago(just found this forum), my phone, to my belief, updated by it self over night. The next morning I found my phone not working at all, and was not able to start up to the home screen. However, the screen was black and lit and kept going through a boot loop. I freaked out, and asked for help on another forum (not phone related forum), and was told to turn off, and factory reset. I did this after removing the SD card so my personal data wasnt wiped. After I did the Factory reset, my phone continued to do the boot loop which has gotten me lost.
Ive been told to do a recovery from the menu by holding down the volume button while turning on the device. Even doing so my phone will not work.
Is there Any way possible to make the phone work again?
Thanks,
Matt
Theoutbackdream said:
Hi HTC inspire users,
I have a HTC inspire 4g on AT&T that was purchased around last year of March that has never been rooted (too worried about rooting), and a few weeks ago(just found this forum), my phone, to my belief, updated by it self over night. The next morning I found my phone not working at all, and was not able to start up to the home screen. However, the screen was black and lit and kept going through a boot loop. I freaked out, and asked for help on another forum (not phone related forum), and was told to turn off, and factory reset. I did this after removing the SD card so my personal data wasnt wiped. After I did the Factory reset, my phone continued to do the boot loop which has gotten me lost.
Ive been told to do a recovery from the menu by holding down the volume button while turning on the device. Even doing so my phone will not work.
Is there Any way possible to make the phone work again?
Thanks,
Matt
Click to expand...
Click to collapse
ok, pulling the sdcard to avoid deleting personal data is useless. When u do a factory reset all information is wiped except the sdcard..anyway, you have to flash this in fastboot usb.
To boot in fastboot you have to do this: pull the battery, then press volume down + power until you get a white screen with 3 androids at the bottom. Then press power to choose fastboot. Plug the phone to the PC and you should see fastboot usb in red in the cell. Run this exe file (is the official AT&T ruu):
http://dl4.htc.com/RUU_Ace_Gingerbread_S_Cingular_US_2.47.502.7_Radio_12.56.60.25_26.10.04.03_M_release_200368_signed.exe
If you are not having a hardware issue, then the phone it should reboot normally when done.
Thanks Glevitan!
Ill give this a shot, if something pops-up ill be sure to ask.
Got it working Thanks Alot!!!
However, when i did do the process, i had issue where I couldnt get into the Fastboot menu.. However, I left the phone charging all day and it seemed to cure it. And then the first time I tried to flash the software, it didnt work, second time it had no issues. Could this mean something?
Edit:
After using my inspire 4g for awhile one thing that does not go away is the immense lag from the App Drawer, with no new programs from the market, but the Factory apps.
Theoutbackdream said:
Got it working Thanks Alot!!!
However, when i did do the process, i had issue where I couldnt get into the Fastboot menu.. However, I left the phone charging all day and it seemed to cure it. And then the first time I tried to flash the software, it didnt work, second time it had no issues. Could this mean something?
Edit:
After using my inspire 4g for awhile one thing that does not go away is the immense lag from the App Drawer, with no new programs from the market, but the Factory apps.
Click to expand...
Click to collapse
Att Firmware Is a buggy as all the others. It Is weird that You end up in boot loop being stock.....maybe there's something in the hardware that Is messed. Just try to use it and assess the bebaviour of the device for a while, then if nothing Is failing You can try root it and run a custom ROM.....
Glad to have it back....:laugh:
so yesterday my unlocked T-Mobile HTC One S got bricked, before you ask i never touched the ROM of the device, it was pure stock HTC One S with a lot of apps.
basically it entered into a strange loop: first the T-Mobile greeting message appeared and then the HTC One S logo, over and over and over again. the only thing that i could do was to power button + volume down and do a factory reset.
This happened one day after i updated its firmware OTA, and in the same day that i downloaded a free app called AutomateIt.
i'm only upset about the fact that i lost the pictures and vids that i took in the 6 weeks owning it, but i am worried that if it did this once, it could do it again so i need to know if this is something common to Androids, my One S or something else.
Very strange!!!
Root the phone and make a nandroid backup. Stock Rom's sucks!!!
Sent from my HTC One S using xda app-developers app
Warmo said:
so yesterday my unlocked T-Mobile HTC One S got bricked, before you ask i never touched the ROM of the device, it was pure stock HTC One S with a lot of apps.
basically it entered into a strange loop: first the T-Mobile greeting message appeared and then the HTC One S logo, over and over and over again. the only thing that i could do was to power button + volume down and do a factory reset.
This happened one day after i updated its firmware OTA, and in the same day that i downloaded a free app called AutomateIt.
i'm only upset about the fact that i lost the pictures and vids that i took in the 6 weeks owning it, but i am worried that if it did this once, it could do it again so i need to know if this is something common to Androids, my One S or something else.
Click to expand...
Click to collapse
Did you let the phone die? the phone don't like to do that. Get Dropbox or Google+ that will sync your pictures online.
The same happened with my stock htc one s 4.0.4 twice! I figured out that when you have more than 15-20 saved wlans, you have connected to in the past, in your wifi-list your phone ends up in a bootloop. I didn't manage to rescue any data even not with adb.. clearing the cache and so on. probably you used any automatic wifi functionality from automatelt.
-janboy- said:
The same happened with my stock htc one s 4.0.4 twice! I figured out that when you have more than 15-20 saved wlans, you have connected to in the past, in your wifi-list your phone ends up in a bootloop. I didn't manage to rescue any data even not with adb.. clearing the cache and so on. probably you used any automatic wifi functionality from automatelt.
Click to expand...
Click to collapse
now thats interesting, my phone is also 4.0.4, and yes i did have ~20 saved WLAN's, i can't figure how wlan would have any connection to a bootloop, but then again i dont know anything about programming.
so you always delete the wlans once you are done using them? after you found out did it brick again?
Warmo said:
now thats interesting, my phone is also 4.0.4, and yes i did have ~20 saved WLAN's, i can't figure how wlan would have any connection to a bootloop, but then again i dont know anything about programming.
so you always delete the wlans once you are done using them? after you found out did it brick again?
Click to expand...
Click to collapse
yes, I take care that I don't have more than 5-10 in my list. since that it didn't brick again. but a few days ago I had ~10 in my list and it suddenly restarted again while I was in the wifi list screen and I was like pleeeaassse no bootloop! but fortunately it was no bootloop but my whole wifi list was reset. it must be an error in htc's software.. so we can only wait for updates..
I've had this happen with other Android devices, it's generally some rogue app that screws up the device and only a factory reset will clear it. I've never had more than 3 or 4 wifi points saved so can't comment on that as a possible cause.
It's not 'bricked' by the way, just slightly fubar'd
-janboy- said:
The same happened with my stock htc one s 4.0.4 twice! I figured out that when you have more than 15-20 saved wlans, you have connected to in the past, in your wifi-list your phone ends up in a bootloop. I didn't manage to rescue any data even not with adb.. clearing the cache and so on. probably you used any automatic wifi functionality from automatelt.
Click to expand...
Click to collapse
You are not the only one. I also encountered the same thing because of too much wlan connections and the only thing i could do is run into bootloader and restore factory settings, since i don't have a nandroid backup because i'm not rooted.. fortunately i synced my pictures thru dropbox, and a backup of sms in gmail.. but i don't know why it is happening to us, so this issue isn't an individual case..
Sent from my HTC One S4 using xda-developers app