Hi all,
Am having serious issues with my HTC Desire after updating from the market.
Was updating all apps from the market when the phone froze. Had to remove battery and reboot - put it on charge and though nothing of it.
Now whenever I try to start the phone I get stuck on the HTC Splash Screen. I
can access bootloader but it will freeze when I try to do a 'Factory Reset'.
The phone is completely stock, haven't rooted it or anything since purchase.
Problem is the item is parallel imported and the company I purchased it from are currently 'closed for renovation' and aren't replying to my emails.
Does anyone have any suggestions to what I could do to solve this dilemma? Please note I have no experience with rooting etc etc.
Thanks!
hi
do you have a desire S or a desire(without the S)
if you have the desire S then try factory reset & see what your phone does for the next 10 mins
check if your device is picked up by adb
if nothing happens your emmc chip maybe dead
try calling HTC & ask if they can take the device under warranty
afro213 said:
Hi all,
Am having serious issues with my HTC Desire after updating from the market.
Was updating all apps from the market when the phone froze. Had to remove battery and reboot - put it on charge and though nothing of it.
Now whenever I try to start the phone I get stuck on the HTC Splash Screen. I
can access bootloader but it will freeze when I try to do a 'Factory Reset'.
The phone is completely stock, haven't rooted it or anything since purchase.
Problem is the item is parallel imported and the company I purchased it from are currently 'closed for renovation' and aren't replying to my emails.
Does anyone have any suggestions to what I could do to solve this dilemma? Please note I have no experience with rooting etc etc.
Thanks!
Click to expand...
Click to collapse
As the problem is S-on and unrooted I would send it back under warranty.
Well, sounds like the "eMMC-Issue". So as you described it you eMMC chip is broken.
All we know, it mostly happens when you remove the battery. You can't do anything besides turning it to HTC to give you a new one.
http://forum.xda-developers.com/showthread.php?t=1165304
Related
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
i haven't come across anyone else with the a reboot problem yet
wait for more replies if no one has this issue then return your phone for a new piece
my phone is being delivered now guy downstairs! will let you know soon
the stupid shops in my area still dont have stock
they say they will definitely get it this week...but i cant w8
Had the same issue along with Apps FC'ing. Tied Factory Reset as well as an RUU update but nothing worked. Returned the unit and got it replaced. The new one is working just fine.
chaelli said:
Hi
my desire s sometimes restarts out of the blue.. black display and then boot screen.. after that it works perfectly again.
does someone have the same problem? any idea how to fix it?
Click to expand...
Click to collapse
Had the phone for over a fortnight not encountered this issue myself.
Have you tried removing any self-installed apps and seeing if this still occurs? Could be one of the apps causing the problem.
nope.. i didn't - but I only have "standard" apps.. so they just need to work.. otherwise i cannot use the phone..
I haven't had any random reboots yet, have had it for 4 days now. How often does it reboot?
I had it about once a week
Mine reboots a lot, but only when Im doing something. Just minutes ago when I was using the browser, and just before when playing some game. Also it stayed all night in some kind of rebooting state, had to unplug the battery.... Had also to remove an unlock app that I think it was causing constant reboots...
It has original os.
Sent from my HTC Desire S using XDA App
oh no... not again!
I went through 4 Desire HDs because of the reboot problem. You would think HTC would sort this on their newer devices. It was a well known problem in the past and recognised by HTC too.
This also affects Legend, Desire, Desire HD and now Desire S
I have my desire hd for three weeks and it rebooted only one time and that was caused by poor irc app. Perhaps you should first uninstall your crap apps before bashing htc?
Sent from my Desire HD using XDA App
are there any RUU files there that we can flash to have the phone s-off?
I have the same problem in my phone it restarts 3 times in the first day
really I am fried its general problem from HTC
pls anyone can advise me what I do
For me, HTC Sense have restarted maybe 5 times in the last 2 weeks. It is not a complete reboot, but some error in HTC Sense that requires a restart of the software. I have sent reports using HTC Tell and the error is an exception regarding some bitmap that does not fit in memory. I guess this will be fixed eventually.
We haven't got that issue ever, Maybe you can refresh your device with other customized ROM.
I've had this problem, seems to be with HTC Sense itself since it's not a complete reboot and it recovers fairly fast. All the more reason to root and flash Cyanogenmod when an exploit and build comes out, this is my first Android phone and I'm not really enjoying Sense at all.
I suspect it might have something to do with memory card access. I plugged it into my laptop through removable disk mode and got an error message, and noticed it crashed when I tried to launch gallery which obviously accesses the memory card to find pictures etc.
So far I've sorted out memory card errors and I've removed all Sense widgets from the home screen and I don't seem to have any problems anymore!
For me this seems to somehow relate to alarm / clock settings, usually reboots shortly after this...
I had a reset when I was talking for more than 5 minutes
I've noticed it seems to stop when I'm using one of my own wallpapers, not an HTC Sense one.
I keep getting the notification for system update 1.28.707.10 and i dont know what should i do! (i've attached a screen shot of it)
Most of you guys have already downloaded the system update 1.28.707.10 right? So far is there any major problems or malfunction after downloading it? I really need to know because I have been delaying the system update 1.28.707.10 ever since it first came out because i was skeptical whether should i update.
Previously, i was using HTC Sensation XE and the phone started to have lots of problems after updating. The wifi and bluetooth stopped working, the phone would often reboot or hang and the phone does not respond to touch some of the time. Once the phone hang when i was keying in my pin code. I restarted the phone a few times but still same problem. I brought it to the service center and turns out my touch screen malfunctioned and i have to change the whole screen.
I dont want the same problem on my HTC One X so please advice and give opinion about this. Thanks.
so yesterday my unlocked T-Mobile HTC One S got bricked, before you ask i never touched the ROM of the device, it was pure stock HTC One S with a lot of apps.
basically it entered into a strange loop: first the T-Mobile greeting message appeared and then the HTC One S logo, over and over and over again. the only thing that i could do was to power button + volume down and do a factory reset.
This happened one day after i updated its firmware OTA, and in the same day that i downloaded a free app called AutomateIt.
i'm only upset about the fact that i lost the pictures and vids that i took in the 6 weeks owning it, but i am worried that if it did this once, it could do it again so i need to know if this is something common to Androids, my One S or something else.
Very strange!!!
Root the phone and make a nandroid backup. Stock Rom's sucks!!!
Sent from my HTC One S using xda app-developers app
Warmo said:
so yesterday my unlocked T-Mobile HTC One S got bricked, before you ask i never touched the ROM of the device, it was pure stock HTC One S with a lot of apps.
basically it entered into a strange loop: first the T-Mobile greeting message appeared and then the HTC One S logo, over and over and over again. the only thing that i could do was to power button + volume down and do a factory reset.
This happened one day after i updated its firmware OTA, and in the same day that i downloaded a free app called AutomateIt.
i'm only upset about the fact that i lost the pictures and vids that i took in the 6 weeks owning it, but i am worried that if it did this once, it could do it again so i need to know if this is something common to Androids, my One S or something else.
Click to expand...
Click to collapse
Did you let the phone die? the phone don't like to do that. Get Dropbox or Google+ that will sync your pictures online.
The same happened with my stock htc one s 4.0.4 twice! I figured out that when you have more than 15-20 saved wlans, you have connected to in the past, in your wifi-list your phone ends up in a bootloop. I didn't manage to rescue any data even not with adb.. clearing the cache and so on. probably you used any automatic wifi functionality from automatelt.
-janboy- said:
The same happened with my stock htc one s 4.0.4 twice! I figured out that when you have more than 15-20 saved wlans, you have connected to in the past, in your wifi-list your phone ends up in a bootloop. I didn't manage to rescue any data even not with adb.. clearing the cache and so on. probably you used any automatic wifi functionality from automatelt.
Click to expand...
Click to collapse
now thats interesting, my phone is also 4.0.4, and yes i did have ~20 saved WLAN's, i can't figure how wlan would have any connection to a bootloop, but then again i dont know anything about programming.
so you always delete the wlans once you are done using them? after you found out did it brick again?
Warmo said:
now thats interesting, my phone is also 4.0.4, and yes i did have ~20 saved WLAN's, i can't figure how wlan would have any connection to a bootloop, but then again i dont know anything about programming.
so you always delete the wlans once you are done using them? after you found out did it brick again?
Click to expand...
Click to collapse
yes, I take care that I don't have more than 5-10 in my list. since that it didn't brick again. but a few days ago I had ~10 in my list and it suddenly restarted again while I was in the wifi list screen and I was like pleeeaassse no bootloop! but fortunately it was no bootloop but my whole wifi list was reset. it must be an error in htc's software.. so we can only wait for updates..
I've had this happen with other Android devices, it's generally some rogue app that screws up the device and only a factory reset will clear it. I've never had more than 3 or 4 wifi points saved so can't comment on that as a possible cause.
It's not 'bricked' by the way, just slightly fubar'd
-janboy- said:
The same happened with my stock htc one s 4.0.4 twice! I figured out that when you have more than 15-20 saved wlans, you have connected to in the past, in your wifi-list your phone ends up in a bootloop. I didn't manage to rescue any data even not with adb.. clearing the cache and so on. probably you used any automatic wifi functionality from automatelt.
Click to expand...
Click to collapse
You are not the only one. I also encountered the same thing because of too much wlan connections and the only thing i could do is run into bootloader and restore factory settings, since i don't have a nandroid backup because i'm not rooted.. fortunately i synced my pictures thru dropbox, and a backup of sms in gmail.. but i don't know why it is happening to us, so this issue isn't an individual case..
Sent from my HTC One S4 using xda-developers app
Hi,
I haven't done anything to my HTC One SV, so it isn't rooted and is still a stock HTC.
Recently, at randoms times of the day while I'm using any app, that app just crashes and then no other app can successfully open.
This makes me have to do a battery pull, but then the phone gets stuck on the 1st HTC booting screen, and wont start up. So I carry on doing battery pulls until the phone boots up properly and this may be 20 battery pulls later.
I have already tried factory resetting the phone, however that has made no difference.
Please could someone help me fix this problem.
Thanks
Nothing can be done from here on XDA. Since your device is not tampered with or rooted then your best option is to contact HTC for support.
Hi experts, my 4 months old HTC One E8 dual SIM reboots every minute by itself. It displays a lot of application stopped working errors too. If I remove Youtube, it stays for a while,(may be a day if I dont go to gallery or camera or dont connect to PC etc.)When it reboots, it comes to a particular state and I lose any recent data. The same thing if I reboot the phone manually while fast boot disabled. Even if it is booting back with all old data even if I manually delete all of them. Looks like it is restoring data from a particular backup. Neither the reset to factory default works, as t is showing a red exclamation mark and boots to the same old state with all old data. Tried to follow some threads online(including HTC Dev website) to get it rooted (with my few weeks familiarity with Android system!) but again , it shows that annoying red exclamation mark and boots to the same old state with all old data.
Really got stuck! Any comments would be much appreciated. Thanks a lot
android version is 4.4.2
location is Middle east
Have you tried to hard reset the device? You can do that either from the menu, or from bootloader mode (if you can't make it, send me a pm)
I faced that 5 months ago and i sent to HTC service. Just do it.
ady_uaic said:
Have you tried to hard reset the device? You can do that either from the menu, or from bootloader mode (if you can't make it, send me a pm)
Click to expand...
Click to collapse
Thanks for the reply, yea, I have tried that too, again that red triangleappears and phone reboots with no changes at all. Cleared cache partition as well from the same bootloader menu.
lonelydra said:
I faced that 5 months ago and i sent to HTC service. Just do it.
Click to expand...
Click to collapse
I was a bit hesitant because it would take a couple of weeks to get it fixed by them. I had a chat their support people and could be due to a hardware issue as well. yea, like you said, I think thats the only possible way now.
raj971 said:
I was a bit hesitant because it would take a couple of weeks to get it fixed by them. I had a chat their support people and could be due to a hardware issue as well. yea, like you said, I think thats the only possible way now.
Click to expand...
Click to collapse
yup. because i've searched and tried many way to fix that (from google and xda) but unsuccessfully.