[Q] Random reboots on Lollipop - Moto G Q&A, Help & Troubleshooting

Hi, I have recently been experiencing random reboots in the middle of using my phone on Android 5.0.2. For example, I could be playing a game or browsing the Play Store and it would just reboot in the middle of it. This has been going on for a while now, I've flashed from Resurrection to Mokee and it still persists. Anyone have a solution to this problem? Thanks.

might be a hardware issue, but.. just to be on the safe side, can you clean flash stock rom (from fastboot) and start over again?

Related

Galaxy S6 unresponsive and requiring rebooting. What to do?

Twice in the past week I got my phone out and it was off and unresponsive. I had to do soft boot with power volume down to get the phone working. This is something that I have not experienced with other android phones. I am on Verizon with stock Galaxy S6 running 5.0.2.
Is this a defective phone or some application causing problems. What steps can I take to troubleshoot the problem? Who would I turn to for help?
Having my phone randomly stop working is unacceptable as this is my primary line. I can't afford to miss calls. I need to get this fixed.
Go to Settings-About Device-Software Update. Update the software of your S6.
Tried that, my software is up to date according to settings update.
I have your problem too, you should try to install FXR Wifi Fix. It solved random reboots for me, now my phone just reboot when I download something from Play Store (maybe RAM issue).
random rebbots too
i have random rebbots to, during the day maybe 20 times
its freeze nonstop
https://www.youtube.com/watch?v=IsOAGhZvq84
tried everything but no luck
I found a "solution", reset your phone and don't configure wifi. If you never turn on wifi your random reboots will stop.
DigitallyChallenged said:
Twice in the past week I got my phone out and it was off and unresponsive. I had to do soft boot with power volume down to get the phone working. This is something that I have not experienced with other android phones. I am on Verizon with stock Galaxy S6 running 5.0.2.
Is this a defective phone or some application causing problems. What steps can I take to troubleshoot the problem? Who would I turn to for help?
Having my phone randomly stop working is unacceptable as this is my primary line. I can't afford to miss calls. I need to get this fixed.
Click to expand...
Click to collapse
i am having this same issue too, waiting on a replacement at the moment. hope this one works better
The same here. I own a german (Vodafone) S6 (non Edge; stock 5.0.2; no root) 128GB und sometimes the phone will not respond to any button when I grap it out of my pocket.
The screen keeps black and only Power + Vol Down helps...
Disabling WiFi is no solution for me. Guys, it's a Smartphone ...
Will try the above mentioned Wifi fix. Thanks!
Engelhuber said:
The same here. I own a german (Vodafone) S6 (non Edge; stock 5.0.2; no root) 128GB und sometimes the phone will not respond to any button when I grap it out of my pocket.
The screen keeps black and only Power + Vol Down helps...
Disabling WiFi is no solution for me. Guys, it's a Smartphone ...
Will try the above mentioned Wifi fix. Thanks!
Click to expand...
Click to collapse
note same that you have same problem as mine, phone stock and freeze and than reboots itself. its same problem as mine.
we should try to replay our phone @ samsung to replace our phone
Benruk said:
I have your problem too, you should try to install FXR Wifi Fix. It solved random reboots for me, now my phone just reboot when I download something from Play Store (maybe RAM issue).
Click to expand...
Click to collapse
Did you configure your Wifi after FXR Wifi Fix? I did and it didn't helped. Deinstalled Apex Launcher and had no more freezes so far... we will see
i have this problem (with freeze and reboot). 8 may a tried fixed wi-fi (FXR WiFi fix and rescue) and this help me. but today this problem appeared... and fix not helped....
DJKostroma said:
i have this problem (with freeze and reboot). 8 may a tried fixed wi-fi (FXR WiFi fix and rescue) and this help me. but today this problem appeared... and fix not helped....
Click to expand...
Click to collapse
Been having this issue but a newer update came out and haven't noticed so far... AOE3..... Most the custom roms have previous firmware and I was experiencing soft reboots until yesterday!
Rooted SM-G920I
Latest AOE3 firmware
Kjc99 said:
Been having this issue but a newer update came out and haven't noticed so far... AOE3..... Most the custom roms have previous firmware and I was experiencing soft reboots until yesterday!
Rooted SM-G920I
Latest AOE3 firmware
Click to expand...
Click to collapse
Yeah, but a reboot occur even during the firmware of recovery
DJKostroma said:
Yeah, but a reboot occur even during the firmware of recovery
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Click to collapse
You had a reboot in Stock recovery mode?
Kjc99 said:
You had a reboot in Stock recovery mode?
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Click to collapse
not really. in stock recovery (or twrp) menu good all. but is install custom (or aroma installer) freeze sometimes when you select different items during installation
Another problem emerged. even when the phone is turned off and connect it to charge. he even turned off and then restarted.

Still Reboots in Marshmallow

Has anybody been running into their phone rebooting with Marshmallow? Mine is still doing it. Already tried re flashing and clearing cache.
Treizez34 said:
Has anybody been running into their phone rebooting with Marshmallow? Mine is still doing it. Already tried re flashing and clearing cache.
Click to expand...
Click to collapse
I am having the same issue. Random reboots.
I already install the 6.0 three times. one sideload and two fresh installs (full wipe + factory images). I even tried to roll back to lollipop and then update again.... same problem =(
device:
Nexus 5 - 32gb international + moto360
Sorry for my English.
I have the same problem with the Nexus 5 32GB D820.
Marshmallow clean installation ran smoothly yesterday, today began to randomly reboot.
I tried to make a factory reset and left in a bootloop.
I had to re-flash the factory image.
Let's see if it happens again.
Likely defective power button
My nexus 5 32gb is also randomly rebooting on android 6.0
The same problem with D821 16 Gb. 4 times clean installation. 1 time step-by-step installation for each part of factory image - no result. Random reboots.
There is no random reboot software bug, only faulty key
GR0S said:
There is no random reboot software bug, only faulty key
Click to expand...
Click to collapse
What do you mean with faulty key? Faulty like hardware or faulty like software? Cause I have my Nexus for 1,5 years and had never problems with power button at all. The problem comes only with Marshmallow.
---------- Post added at 07:22 AM ---------- Previous post was at 06:47 AM ----------
So, there is no full restart. If you press the power button for 10 seconds, the phone will restart and you'll hear a little vibration and see "Google" logo, after that Marshmallow animation appears. Faulty key can only cause full restart effect. But in Marshmallow I have only the shell restarts, i.e. the phone restarts with Marshmallow animation (not with vibration and "Google" logo) and this lasts 3-5 seconds. This is definitely software bug.
Are we talking about M, flashed with fastboot, and almost no user apps installed and no mods (root, custom kernel, etc)?
Because if we are, there are no random reboots.
Sent from my Nexus 5 using Tapatalk
beekay201 said:
Are we talking about M, flashed with fastboot, and almost no user apps installed and no mods (root, custom kernel, etc)?
Because if we are, there are no random reboots.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Exactly. Flashed with fastboot, no mods, no root, no any customs. Only user apps. But you are right. I'm testing all my apps and I've found 2 weather apps. They probably caused the reboots. I'm not sure about it, cause I'm looking into all my apps.
its not a defective power button.
I roll back to lollipop and the random reboot stopped.
I did another try with marshmallow, this time with sideload installation and full wipe after. At the beginning i get two random reboots, but now it seems to be ok. no more random reboots.
SOLVED. The problem was caused by Weather Live application (https://play.google.com/store/apps/details?id=com.apalon.weatherlive). With first installation of Android M I noticed that the app shows error message. Now, when I know cause and effect, I read feedbacks in Play Market and see other people reports crashes in Marshmallow with this app. So, if you have random restarts in Android M and Weather Live app installed, then try to delete it and wait if system will be stable.
dr_stevens said:
SOLVED. The problem was caused by Weather Live application. With first installation of Android M I noticed that the app shows error message. Now, when I know cause and effect, I read feedbacks in Play Market and see other people reports crashes in Marshmallow with this app. So, if you have random restarts in Android M and Weather Live app installed, then try to delete it and wait if system will be stable.
Click to expand...
Click to collapse
I found the same issue. I'm a registered user of Weather Live, but I've found that the app is causing numerous crashes after I upgraded my Nexus 5 to Android 6 ( Marshmallow). I ran a bug report and searched it for 'FATAL EXCEPTION:', I can see that everytime there is a crash, one of the threads affected belongs to Weather Live. What I then get is a restart of the User Interface, so it goes into the 'android' animation you normally see on boot. The phone stays up because the System Uptime is not reset.
I've uninstalled the app for the moment to see if that cures the issue.
i am experiencing random reboots with my Spice Dream Uno and ended up in this forum while searching for my cause. first i thought its my device got hardware issue but it never happened before in lollipop or kitkat. it seems just like a possible hardware fault too and phone will be in bootloop , then cant even power on the display(backlight flluctuates,with black screen). when i pull the battery and reinsert after few minutes the phone starts normally. seems like Marshmallow has critical campatibility issues with some applicationsThe crash never happens in same application for me.And i have no roots ,customs etc..Came to 6.0 via OTA from lollipop.
My device dont have any issues upto now(its been an year).
I've been noticing it with a very minimal base of packages. Seems to only happen shortly after waking from deep sleep so I highly suspect doze. The phone will be fine... you set it aside... it enters doze deep sleep... phone wakes, you unlock... then bam, reboots, and enters boot loop at the Google splash screen. I've already done a factory reset, will be attempting a fastboot reflash with the new November system image today.

Ghost Touch? Random clicking

Hey Guys,
just recently started having an issue where my phone starts randomly clicking and selecting things within apps by itself. I was running Madhi v3.6 for roughly 4 months with no issues at all and all of a sudden 2-3 days ago i started having the issue.
i tried reinstalling the device and factory resetting my device but nothing has worked. also tried other roms and mahdi v4.0.3 and still no luck.
Any suggestions on how to fix this?
Thank you
Try ressurection remix,all lollipop roms have the touch driver fixed,you won't have it anymore,do try it and let me know thanks.

Bootloop occurs when certain apps are installed

Hi, this is my first post here. I've been using Oneplus one since 2014 and recently I facing a really strange issue. I have the CM 11.0-XNPH30O running in my OPO. I tried to flash LineageOS 15.1 and 14.1 but those got stuck in the boot and kept restarting after a certain period of time. That is why I had to come back to CM 11. Now the problem is, if I install a certain type of apps like- Viber/Whatsapp/Messenger/Greenify/Android health checker/Imo etc. then the phone restarts and does not boot, it falls in a bootloop. But I have installed some other apps(instagram) and games and those work totally fine. So, if I boot the phone into safe mode and then uninstall the apps that cause this bootloop (viber/messenger) and reboot, then the phone behaves normal again. I don't understand why this is happening. I wiped the phone clean a several times and tried to flash other ROMs but unfortunately no effect. Could anyone please give me suggestions? Thanks.
Note: I replaced my battery recently because the previous one was got me in the nonstop bootloop.

J700m rebooting problem

yo guys!
So, months ago I flashed a custom ROM on my j700m, it was EnigmaUX, it worked fine for quite a long time, but I had a issue with it that bothered me: sometimes, when the phone rebooted, it just wont accept my pattern and kept saying it was wrong until I rebooted the phone again. With that in mind, I decided to flash a new ROM to try fixing this problem, I flashed the NOUGAT 7.1.1 - SE 8.5 & GAMING and along with the previous issue I had, I also got a new one: my phone kept rebooting randomly, sometimes the system wont even start back, I had to remove the battery in order to start, it's like the phone reboots in the middle of the start process. My next attempt was to flash the stock rom, which is: J700MUBU2BRC2, and the problem is still happening. The pattern bug stills happens too, that's the weird thing, I removed the ROM and I still have the same glitch... like it was not completely removed.
Does anyone have any ideia what's causing that?

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