Bootloop occurs when certain apps are installed - ONE Q&A, Help & Troubleshooting

Hi, this is my first post here. I've been using Oneplus one since 2014 and recently I facing a really strange issue. I have the CM 11.0-XNPH30O running in my OPO. I tried to flash LineageOS 15.1 and 14.1 but those got stuck in the boot and kept restarting after a certain period of time. That is why I had to come back to CM 11. Now the problem is, if I install a certain type of apps like- Viber/Whatsapp/Messenger/Greenify/Android health checker/Imo etc. then the phone restarts and does not boot, it falls in a bootloop. But I have installed some other apps(instagram) and games and those work totally fine. So, if I boot the phone into safe mode and then uninstall the apps that cause this bootloop (viber/messenger) and reboot, then the phone behaves normal again. I don't understand why this is happening. I wiped the phone clean a several times and tried to flash other ROMs but unfortunately no effect. Could anyone please give me suggestions? Thanks.
Note: I replaced my battery recently because the previous one was got me in the nonstop bootloop.

Related

Still Reboots in Marshmallow

Has anybody been running into their phone rebooting with Marshmallow? Mine is still doing it. Already tried re flashing and clearing cache.
Treizez34 said:
Has anybody been running into their phone rebooting with Marshmallow? Mine is still doing it. Already tried re flashing and clearing cache.
Click to expand...
Click to collapse
I am having the same issue. Random reboots.
I already install the 6.0 three times. one sideload and two fresh installs (full wipe + factory images). I even tried to roll back to lollipop and then update again.... same problem =(
device:
Nexus 5 - 32gb international + moto360
Sorry for my English.
I have the same problem with the Nexus 5 32GB D820.
Marshmallow clean installation ran smoothly yesterday, today began to randomly reboot.
I tried to make a factory reset and left in a bootloop.
I had to re-flash the factory image.
Let's see if it happens again.
Likely defective power button
My nexus 5 32gb is also randomly rebooting on android 6.0
The same problem with D821 16 Gb. 4 times clean installation. 1 time step-by-step installation for each part of factory image - no result. Random reboots.
There is no random reboot software bug, only faulty key
GR0S said:
There is no random reboot software bug, only faulty key
Click to expand...
Click to collapse
What do you mean with faulty key? Faulty like hardware or faulty like software? Cause I have my Nexus for 1,5 years and had never problems with power button at all. The problem comes only with Marshmallow.
---------- Post added at 07:22 AM ---------- Previous post was at 06:47 AM ----------
So, there is no full restart. If you press the power button for 10 seconds, the phone will restart and you'll hear a little vibration and see "Google" logo, after that Marshmallow animation appears. Faulty key can only cause full restart effect. But in Marshmallow I have only the shell restarts, i.e. the phone restarts with Marshmallow animation (not with vibration and "Google" logo) and this lasts 3-5 seconds. This is definitely software bug.
Are we talking about M, flashed with fastboot, and almost no user apps installed and no mods (root, custom kernel, etc)?
Because if we are, there are no random reboots.
Sent from my Nexus 5 using Tapatalk
beekay201 said:
Are we talking about M, flashed with fastboot, and almost no user apps installed and no mods (root, custom kernel, etc)?
Because if we are, there are no random reboots.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Exactly. Flashed with fastboot, no mods, no root, no any customs. Only user apps. But you are right. I'm testing all my apps and I've found 2 weather apps. They probably caused the reboots. I'm not sure about it, cause I'm looking into all my apps.
its not a defective power button.
I roll back to lollipop and the random reboot stopped.
I did another try with marshmallow, this time with sideload installation and full wipe after. At the beginning i get two random reboots, but now it seems to be ok. no more random reboots.
SOLVED. The problem was caused by Weather Live application (https://play.google.com/store/apps/details?id=com.apalon.weatherlive). With first installation of Android M I noticed that the app shows error message. Now, when I know cause and effect, I read feedbacks in Play Market and see other people reports crashes in Marshmallow with this app. So, if you have random restarts in Android M and Weather Live app installed, then try to delete it and wait if system will be stable.
dr_stevens said:
SOLVED. The problem was caused by Weather Live application. With first installation of Android M I noticed that the app shows error message. Now, when I know cause and effect, I read feedbacks in Play Market and see other people reports crashes in Marshmallow with this app. So, if you have random restarts in Android M and Weather Live app installed, then try to delete it and wait if system will be stable.
Click to expand...
Click to collapse
I found the same issue. I'm a registered user of Weather Live, but I've found that the app is causing numerous crashes after I upgraded my Nexus 5 to Android 6 ( Marshmallow). I ran a bug report and searched it for 'FATAL EXCEPTION:', I can see that everytime there is a crash, one of the threads affected belongs to Weather Live. What I then get is a restart of the User Interface, so it goes into the 'android' animation you normally see on boot. The phone stays up because the System Uptime is not reset.
I've uninstalled the app for the moment to see if that cures the issue.
i am experiencing random reboots with my Spice Dream Uno and ended up in this forum while searching for my cause. first i thought its my device got hardware issue but it never happened before in lollipop or kitkat. it seems just like a possible hardware fault too and phone will be in bootloop , then cant even power on the display(backlight flluctuates,with black screen). when i pull the battery and reinsert after few minutes the phone starts normally. seems like Marshmallow has critical campatibility issues with some applicationsThe crash never happens in same application for me.And i have no roots ,customs etc..Came to 6.0 via OTA from lollipop.
My device dont have any issues upto now(its been an year).
I've been noticing it with a very minimal base of packages. Seems to only happen shortly after waking from deep sleep so I highly suspect doze. The phone will be fine... you set it aside... it enters doze deep sleep... phone wakes, you unlock... then bam, reboots, and enters boot loop at the Google splash screen. I've already done a factory reset, will be attempting a fastboot reflash with the new November system image today.

Bootloop- Random rebooting

I am asking this mainly because I hope I'm wrong about my own assumption.
My phone recently started randomly rebooting itself. At a certain point I woke up and the battery was dead. So recharged it and found it not getting passed the Samsung logo. Thought it was a xposed module since it had been acting up since I activated that again. So decided to disable xposed completely without any luck.
At that point I have tried to put a new rom on it. First time it rebooted during the installation throuwh TWRP. Second time it actually completed the installation and I managed to get into the OS.
But when I tried to install an application through the Google Play Store, in this case Chrome, it rebooted again and get stuck in the boot loop again for a while until booting up again but as soon as I tried to install the app again it crashed again and this kept going.
Have now also tried to install a different rom but the phone either crashes during the installation in TWRP or afterwards while it's trying to boot at the flashing samsung logo.
My assumption is that the problem is hardware related since it happens with multiple roms and even during the installation of said roms. But I really hope I'm wrong about this.
It's a SM-925F if that is important to know somehow.

Note 3 Neo (SM-N750) keeps getting bootloop after a few days!?

Hi,
Since lollipop was not available in India, I installed the russian 5.1.1 rom in feb 2016. Everything was smooth and I had no problems with it. Immediately after flashing the rom, I rooted it and put twrp recovery. I also uninstalled all the bloatware using ES file manager. I didn't have any problems with this russian (the rom's title ends in SER) rom till August.
In August, the phone started losing battery rapidly, the smaller (1300mhz) CPU would not goto deep sleep for some reasons. The phone would be shown as awake constantly in the battery graph on few days. I couldn't find any culprit from the battery graph, even wake detector apps didn't find the reason.
I knew the problem must be rom related, so I downloaded the Indian version of 5.1.1 and installed it. I again put twrp and rooted it, removed bloatware using ES file manager. No battery problems anymore, the phone would goto deep sleep always, as expected. BUT, as soon as I finished doing some root level activity, the next reboot (done manually, it would never crash on its own) would result in bootloop.
The bootloop goes like this, First the "samsung note 3 neo" logo appears (as expected), then the Samsung logo flashes BUT the samsung jingle doesn't start with this animation, the logo keeps flashing for around 5-8 seconds, THEN the samsung jingle starts, which only plays halfway when it reboots, this loop keeps repeating unless I pull out the battery!
I can/could always solve this bootloop by restoring my previous twrp DATA backup. Occasionally I would restore the system as well, but a basic twrp data restore is enough to end the bootloop problem temporarily.
I uninstalled the Indian rom and put the russian rom again 2 weeks back. For the battery problem, I installed "kernel aduitor" app and put the smaller cpu on powersave profile. This solved the battery problem.
Yesterday, after killing tasks in "ES task manager" (I don't remember doing anything else specifically root related), I restarted it manually and again got the bootloop! Earlier I never got bootloop with the russian version, this was the first time.
What could be the CAUSE of bootloop? I'm tired of twrp data restores repeatedly, I need a cause and/or solution badly!
I suspect it to be a hardware problem. I do wish to downgrade it to 4.4 stock rom to see if the bootloop is lollipop rom related or not, but I couldn't find decent stock 4.4 rom sources. Also there's the risk of losing EFS/IMEI while downgrading.
Hello
We are same problem. Have you resolved it already? I hope We can fix it.

Random bootloops and weird issues

Hi all!
My S7 is unrooted, completely stock, running latest 6.0.1 official update
Few days back I updated some apps from the play store and after that, my phone suddenly restarted on its own
This sudden restarting kept on increasing and currently the device boots up for a few seconds, and then freezes and restarts again
I know there's some faulty app that's causing the restarts, because once i managed to turn the UPSM on before the device restarted and it worked fine, with all the apps disabled
I have tried to get a logcat to look for the issue but I can't do that properly as I haven't taken any logcats before and i'm not familiar with the process
I have already tried to flash the stock firmware but that didn't help either
Is there any way or solution to get this fixed? Or can anyone here help me on how to get a logcat so that I can look for the error causing app?
There's a lot of stuff on my phone and I can't risk losing it by factory resetting it
I would boot into safe mode, backup my data first. Then start uninstalling apps I do not need and see removing which one fixes the issue.
munchy_cool said:
I would boot into safe mode, backup my data first. Then start uninstalling apps I do not need and see removing which one fixes the issue.
Click to expand...
Click to collapse
I've booted into safe mode as well, but that isn't helping either
The same keeps happening in same mode as well. The device boots up, and after some 30 seconds it freezes and restarts and gets stuck in a loop

J700m rebooting problem

yo guys!
So, months ago I flashed a custom ROM on my j700m, it was EnigmaUX, it worked fine for quite a long time, but I had a issue with it that bothered me: sometimes, when the phone rebooted, it just wont accept my pattern and kept saying it was wrong until I rebooted the phone again. With that in mind, I decided to flash a new ROM to try fixing this problem, I flashed the NOUGAT 7.1.1 - SE 8.5 & GAMING and along with the previous issue I had, I also got a new one: my phone kept rebooting randomly, sometimes the system wont even start back, I had to remove the battery in order to start, it's like the phone reboots in the middle of the start process. My next attempt was to flash the stock rom, which is: J700MUBU2BRC2, and the problem is still happening. The pattern bug stills happens too, that's the weird thing, I removed the ROM and I still have the same glitch... like it was not completely removed.
Does anyone have any ideia what's causing that?

Categories

Resources