So the original battery in my Nexus 5 is swelling at the bottom and has popped my case off, it still works fine and doesn't even get warm but I know it's dangerous so I ordered an OEM replacement off eBay. Yes yes I know eBay is risky but this is the first time I've ever had an issue with any battery or anything off of eBay and when I order batteries off eBay I make sure they're from the US only to lessen the risk.
Anyways I got my replacement battery and put it in but nothing happens. I tried charging overnight, holding the power button 10+ seconds, holding power + volume down 10+ seconds, turning the phone on with the old battery then putting the new battery in as fast as I could (I was out of ideas) but no luck. When the replacement is in I can't get it to turn on, not even the power off-battery charging screen. I told the guy my issues and he sent out a replacement and told me to not worry about returning the old one but... it's the same deal with this replacement. My charger is fine, my USB cord is fine, my houses power outlets are fine, there is nothing I can do on that end to fix things, my phone just seems like it either doesn't see the battery or refuses to accept the battery. I've examined both the replacement batteries and they are identical to my old battery with exception of some numbers, no spelling errors or knock off brand symbols. The biggest difference is on the back my old battery it says Sony but on the two replacements it says LG.
So can anyone give me a suggestion before I ask this guy for a refund and have to deal with returning these batteries?
Pictures are of the two replacements next to each other.
It's just a dud, sellers are usually cool and resend easily because of that. They usually ship about 25 - 40% so once you connect the proper components and hit that power button you should automagically profit.
Sent from my Nexus 5 using XDA Free mobile app
christopherrrg said:
It's just a dud, sellers are usually cool and resend easily because of that. They usually ship about 25 - 40% so once you connect the proper components and hit that power button you should automagically profit.
Sent from my Nexus 5 using XDA Free mobile app
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Looks like I'm going for the refund then... you'd think if you sell batteries you'd keep them taken care of or at least test them before shipping. I can understand one bad one but not two in a row.
Agreed, some sellers just leave stuff in bins until ordered. If your third one doesn't work, I'd check your connections. Obviously your logic board worked before you replaced battery right?
Sent from my Nexus 5 using XDA Free mobile app
christopherrrg said:
Agreed, some sellers just leave stuff in bins until ordered. If your third one doesn't work, I'd check your connections. Obviously your logic board worked before you replaced battery right?
Sent from my Nexus 5 using XDA Free mobile app
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Well, seeing as his old battery works fine, except for it having bulged - I'd say these batteries were stored in harsh conditions or something that rendered them useless...
Your only other resort, sadly, is to order one from a different seller... hopefully you get your issue fixed!
christopherrrg said:
Agreed, some sellers just leave stuff in bins until ordered. If your third one doesn't work, I'd check your connections. Obviously your logic board worked before you replaced battery right?
Sent from my Nexus 5 using XDA Free mobile app
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Yeah the phone is fine, I'm typing on it now with my old battery installed back in it. I was just hoping I wasn't doing something right and these batteries are good cause I really shouldn't be using this bulging one but it's hard to live without a phone these days. So it looks like I'm just going to ask for a refund and buy from another seller asap.
So just to give an update to everyone I ordered from another USA seller on eBay and now it's working. I have a feeling it may be a knock off battery though because the battery life is horrible, there's no info printed on the back like my original battery, and every once and awhile taking a picture will make my phone shut off and not turn on without plugging it into a charger. But this will hold me off for now, sadly I may be looking for a newer phone since I already want a bigger screen and newer phones seem to have better battery time (though the Nexus 5 was never known for awesome battery life).
Just an FYI for anyone that reads this while shopping for a battery, do NOT buy from "xcentrikgroup" on eBay. He sells duds and will take weeks to refund your money.
Sent from my Nexus 5 using XDA Free mobile app
Related
i have been getting some random shut downs but only when plugged in to a wall charger. at first i figured it was due to heat while being charged. but the phone could shut down while plugged into the wall at any given time no matter how much charge there is or how long it's been plugged. Last night I plugged it in before bed at 30% and today I woke up at 44% with the phone off. Sometimes it's minutes until it shuts down and sometimes it's hours. It's the same on any Rom/Kernel I tried. Thinking it may be a hardware issue. Any ideas? Thanks.
Currently Trigger2X 14 - Faux SV 3.5
Happens to me too... I'm on stock though.
And is it me or does charging the phone off seem to be ineffective?
techboydino said:
i have been getting some random shut downs but only when plugged in to a wall charger. at first i figured it was due to heat while being charged. but the phone could shut down while plugged into the wall at any given time no matter how much charge there is or how long it's been plugged. Last night I plugged it in before bed at 30% and today I woke up at 44% with the phone off. Sometimes it's minutes until it shuts down and sometimes it's hours. It's the same on any Rom/Kernel I tried. Thinking it may be a hardware issue. Any ideas? Thanks.
Currently Trigger2X 14 - Faux SV 3.5
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Sent from my LG-P999 using XDA App
enoch861 said:
Happens to me too... I'm on stock though.
And is it me or does charging the phone off seem to be ineffective?
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which makes me believe this is strictly hardware. its not really like the software related reboots of the past. too bad i can't get it to go while plugged into pc, otherwise i could check logs to see what was up. let me know if you can recreate like clockwork. thx
Its hardware trust me. I've had in total like 6 g2xs and this is the first I've had with the issue.. I also have another now.. Both have the same rom, baseband, kernel and apps. Yet my new one shuts down on the charger.... Its hardware for sure and a replacement is in route. No point trouble shooting its a bad phone.. Threes many good ones just be patient... Now to wait for replacement...
If your on your 6th G2x, did you have to pay the 20 dollar exchange fee or whatever it's called? It would get pretty expensive after your 3rd or so G2x.
smashpunks said:
Its hardware trust me. I've had in total like 6 g2xs and this is the first I've had with the issue.. I also have another now.. Both have the same rom, baseband, kernel and apps. Yet my new one shuts down on the charger.... Its hardware for sure and a replacement is in route. No point trouble shooting its a bad phone.. Threes many good ones just be patient... Now to wait for replacement...
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Sent from my LG-P999 using XDA App
enoch861 said:
If your on your 6th G2x, did you have to pay the 20 dollar exchange fee or whatever it's called? It would get pretty expensive after your 3rd or so G2x.
Sent from my LG-P999 using XDA App
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no. Bought first one full price it had no issues but dust, return no fee, then I exchanged again from pixel, no fee. Thats 3. Then I sold it for a sensation. Had bad luck with the sensation so I sold traded it on CL for a G2x and cash. Well that g2x was awesome too. so thats 4. I then dropped that ***** hard and had to exchange for another no fee again because I paid 130 through asurion. Thats 5. that g2x is awesome too. Now on a new line of service I got a free g2x with a online deal, so theres 6. Thats the one Im on now and it sucks donkey doooo.
but ive had enough to know there are good ones with no issues. I knew this one was gonna have issues cause of the ratio of no issues vs hearing issues here. LoL time to hunt for the good one again. LOL then after this I got to get the other g2x replaced again cause it was dropped again, and I cant have that. So Asurion that will be.....
Wow. Asurion must love you! LOL!
Last time I gave T-Mobile support a call, they wanted 20 bucks.
But that's a lot of G2x's my friend. And how much cash did you add on top to get the Sensation?
smashpunks said:
no. Bought first one full price it had no issues but dust, return no fee, then I exchanged again from pixel, no fee. Thats 3. Then I sold it for a sensation. Had bad luck with the sensation so I sold traded it on CL for a G2x and cash. Well that g2x was awesome too. so thats 4. I then dropped that ***** hard and had to exchange for another no fee again because I paid 130 through asurion. Thats 5. that g2x is awesome too. Now on a new line of service I got a free g2x with a online deal, so theres 6. Thats the one Im on now and it sucks donkey doooo.
but ive had enough to know there are good ones with no issues. I knew this one was gonna have issues cause of the ratio of no issues vs hearing issues here. LoL time to hunt for the good one again. LOL then after this I got to get the other g2x replaced again cause it was dropped again, and I cant have that. So Asurion that will be.....
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Sent from my LG-P999 using XDA App
enoch861 said:
Wow. Asurion must love you! LOL!
Last time I gave T-Mobile support a call, they wanted 20 bucks.
But that's a lot of G2x's my friend. And how much cash did you add on top to get the Sensation?
Sent from my LG-P999 using XDA App
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trust me. I get mine back from asurion. they dont get a phone back
Oh and only 270 for sensation used upgrade.
This sounds like a defective battery. If your phone was plugged in at 30%, then you slept all night and woke up to a 44% charge with the phone powered down, that means that the battery was not taking any incoming charge for the vast majority of the night, nor does it seem that the battery was powering the phone for the majority of the night. Charging from 30->100% should only take 2.5 hours or so - maybe 3.
It could be that when you plug it in, it heats up - and thus expands. This could cause a loose connection to the battery somewhere (maybe something as simple as the physical contacts for the battery, or could be something more intricate inside the phone).
As much as you don't want to hear it, i'd say you'll probably need to take it to a store or send it in for replacement.
propain4444 said:
It could be that when you plug it in, it heats up - and thus expands. This could cause a loose connection to the battery somewhere (maybe something as simple as the physical contacts for the battery, or could be something more intricate inside the phone).
As much as you don't want to hear it, i'd say you'll probably need to take it to a store or send it in for replacement.
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Thats my thought. It's still plugged in but does not charge. Forgot to mention that it requires a battery pull to restart. So possibly the phone is not really off, just in a non responsive idle state. Im going back to stock for now to see if that changes anything. I know they will ask if I got the update so I might as well. Thanks for the info.
techboydino said:
Thats my thought. It's still plugged in but does not charge. Forgot to mention that it requires a battery pull to restart. So possibly the phone is not really off, just in a non responsive idle state. Im going back to stock for now to see if that changes anything. I know they will ask if I got the update so I might as well. Thanks for the info.
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Half the time its off, and half in a non responsive idle state. Cause sometimes you can turn the phone on, and sometimes you need a battery pull and the ***** is hhhhhhoooottt.
I doubt theres a loose connection when it expands as the copper connections in the corner are pretty lines up and expanding would only make em touch more you would think.
Okay, not sure if this is even possible to do but I'm hoping the XDA'ers might be able to assist. I purchased a new battery for my Nexus S. I plugged the bad-boy in and try turning it on and nothing. I plug it into the wall and try turning it on-- nothing. I try putting the old battery back in.........nothing.....
I then noticed the new battery I purchased is a 1440 mAh and the old battery is 1500 mAh. This is probably something I should have checked before I bought it, and something that now makes me feel like a total idiot. What I'm wondering is could this have a hand in bricking my phone? Is there any way of fixing it? Luckily I have a Nexus 4 on the way (eventually ¬.¬) but I was planning on giving the Nexus S to my girlfriend.
Thanks in advance, guys.
No. This is totally tolerable. +-5% is the least that might cause trouble. Well within tolerances. Charge overnight and if no good then return for replacement.
Sent from my SCH-I405 using xda app-developers app
whodisname said:
No. This is totally tolerable. +-5% is the least that might cause trouble. Well within tolerances. Charge overnight and if no good then return for replacement.
Sent from my SCH-I405 using xda app-developers app
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Thanks for the quick reply. The issue is that even the old battery which was at ~75% life isn't even working, even while plugged in.
Can't help much, but just so you can be at ease, mah stands for milli-amp hours, and is a measure of capacity, not power put forth. You want to match the voltage to prevent damage.
At least I've got a Nexus 4 on the way. It just sucks that I can't give this Nexus S to my girlfriend, she's stuck with an iPhone 3G =/
As an update, I had it plugged in overnight and still nothing. I had the original battery in.
WhenBearsReign said:
As an update, I had it plugged in overnight and still nothing. I had the original battery in.
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I'm just thinking you shorted it. It seems to be happening a lot lately in the Nexus S forums when people pull their battery. Haven't seen anyone able to fix it themselves, they usually send it for repair to Samsung. :/
polobunny said:
I'm just thinking you shorted it. It seems to be happening a lot lately in the Nexus S forums when people pull their battery. Haven't seen anyone able to fix it themselves, they usually send it for repair to Samsung. :/
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That's unfortunate because mine is out of warranty now. Thanks for the help, hopefully I can dispute it with Amazon and at least get the cost of the battery back.
WhenBearsReign said:
That's unfortunate because mine is out of warranty now. Thanks for the help, hopefully I can dispute it with Amazon and at least get the cost of the battery back.
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Get in touch with Samsung or even your phone company. You could be surprised at what they have to offer. I've heard of some people getting absolutely free fixing from Samsung (albeit not specifically the Nexus S) when out of warranty.
Hey guys, I'm hoping someone can help me out here. 2 nights ago I opened up my sons Nexus 5 and changed the battery. I replaced it with a oem replacement that I found on Amazon. I put the phone back together and everything works fine, but he is suffering from random shutdowns. He says that he plays his phone throughout the day and every now and then when he pulls his phone out of his pocket it has powered off. He has to hold down the power button to restart the phone. Has anyone ever had this issue? Do I need to take the phone back apart? Help please!
Open the phone again to make sure everything inside is connected firm and correctly. Otherwise if you keep getting the issue after, you should probably send the battery back to the seller.
It is very difficult to find genuine batteries these days as this phone isn't manufactured anymore. Every battery being different in every phone these days. Planned obsolescence at it's best.
Sent from my Nexus 5 using Tapatalk
SAme happened to me recently, make sure all the connections are ok and if its still acting ****ty send it back for a replacement.
dkconor said:
Open the phone again to make sure everything inside is connected firm and correctly. Otherwise if you keep getting the issue after, you should probably send the battery back to the seller.
It is very difficult to find genuine batteries these days as this phone isn't manufactured anymore. Every battery being different in every phone these days. Planned obsolescence at it's best.
Sent from my Nexus 5 using Tapatalk
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Yes, recheck the connections, but I strongly suspect defective battery, too. I don't know if this one is any better: https://lg.encompass.com/item/10389517/LG/EAC62078701/Rechargeable_Battery,lithium_Polymer. Probably more $ but not unreasonable. I believe I read shipping is about $8.
Sent from my Nexus 9 using Tapatalk
https://www.amazon.com/PowerBear-Ba...qid=1478146883&sr=1-69&keywords=lg+g5+battery
Bout time! Thanks! I'm not even a power user and I hate being stuck without an USB c charger anywhere but at home
Sent from my LG-H830 using XDA-Developers mobile app
Nice! Been waiting for one since launch. $25 is pretty good price too! Too bad it's £60 on amazon.co.uk :\ Sucks
just got delivered to day , will report at the end of the week
FeakyZeaky said:
just got delivered to day , will report at the end of the week
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Please let us know if is fast charging or slow Charging while in use on the battery case. And the speaker quality please!
I've had my phone slow charging while using it and it still drained the battery faster than the charge. Fingers crossed on the fast charge
Damn... I was thinking about getting it. Last week it was only $14.99, and now it's $24.95. I missed out!
xPhantom said:
Damn... I was thinking about getting it. Last week it was only $14.99, and now it's $24.95. I missed out!
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I thought I saw that too.. But thought I was going crazy. Lol
I'm still gonna get it though.
well ive had the device for about a week and i wouldn't say that i am a "power user" but i do have my phone permanently connected to my pokemon go plus so my normal battery will only last about 6 hours. from 15% the case would only charge my phone to about 80-85% before completely running out of juice. there is no quick charge charging the phone or quick charging the device. I removed the case and charged it separately from the phone and it would take about 3 hours to charge, im using a CYRIFT 18W charger with quick charge 3.0 .
the case seems grippy when you first hold it because of the matte finish but still slides a little too easily out of the pocket, the awkward cut out makes it difficult to use the fingerprint sensor sometimes. but it does make it easier to hold the phone to your side, such as pulling it in and out of your pocket. the seal around the edge of the device where the two pieces meet to encase your phone feels loose as if its not clicking together properly. the volumes buttons require a lot of force to press them, luckily i have longer nails to make it easier to press them. the cut outs for the speaker didn't muffle the sound much, just added a bit of "bass" is the best way i can describe it, haven't done much testing with the mic quality but no complaints from any of my usual callers
at the end of the day it is a battery case that will charge your phone without having to carry around any other peripherals and it will most likely give the average user at least one complete charge
...and here we are. Europe people who can't buy this
Oniska said:
...and here we are. Europe people who can't buy this
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It's available from Amazon UK, price just dropped from £60 to £25 too - may well turn up locally soon for you.
They don't ship it to Denmark
"Sorry, this item can't be sent to your selected address. Learn more. You may either change the delivery address or delete the item from your order."
Oniska said:
They don't ship it to Denmark
"Sorry, this item can't be sent to your selected address. Learn more. You may either change the delivery address or delete the item from your order."
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And amazon uk?
I bought my Pixel 4 XL when it first released and pre-ordered,. I soon after got my phone and everything was lovely I had a screen protector ready for it and a good case to protect it from any falls or any damaged. I've had the phone since the phone released and now my phone is refusing to hold a charge.. It seems to be stuck at 50% but dies as soon as I take it off the charger. At one point I was able to make it actually charged the battery from 0 to 100 if I squeezed the bottom G portion of the back of the phone. That seems to have stopped working now.. now my phone even on the charger is literally at 0%, and the only thing keeping it alive is a charger itself. As soon as I take it off it will turn off randomly but when I plug it into the charger in powered off , it will show a battery with a ? Within it. My phone is under the one year manufacturers warranty and Google advise me that I could take it into uBreakiFix to get it fixed.. mind you, the place is almost 60 miles away from me. I have never dropped my phone it's been in a case and the screen is a virgin screen because I've had a screen protector on it since the moment I opened the box..
This kind of reminds me of the Nexus 6P shutting off at 30 to 40% because of a faulty battery..
I've googled around for solutions and apparently this is a known issue in Google tracker and apparently it is a hardware issue with a flex cable that comes out of the battery... Not only does the battery have a negative and a positive terminal it also has a data terminal that reports battery health battery temperature battery voltage and anything having to do with the battery. Well apparently the soldering in that part of the cable is faulty and cracks according to them due to dropping the phone or damaging it but again mind you I've never dropped my phone it's been in the case since day one..
I've taken really good care of my device like I'm pretty sure a lot of you have...
I have a feeling that before the Pixel 5 is out many people will be experiencing these problems because this is not a software problem this is a manufacturing problem within the phone itself.
again I took a really good care of my phone this was not supposed to happen so expect it to happen in yours even though you've taken good care of it.
i42o said:
I bought my Pixel 4 XL when it first released and pre-ordered,. I soon after got my phone and everything was lovely I had a screen protector ready for it and a good case to protect it from any falls or any damaged. I've had the phone since the phone released and now my phone is refusing to hold a charge.. It seems to be stuck at 50% but dies as soon as I take it off the charger. At one point I was able to make it actually charged the battery from 0 to 100 if I squeezed the bottom G portion of the back of the phone. That seems to have stopped working now.. now my phone even on the charger is literally at 0%, and the only thing keeping it alive is a charger itself. As soon as I take it off it will turn off randomly but when I plug it into the charger in powered off , it will show a battery with a ? Within it. My phone is under the one year manufacturers warranty and Google advise me that I could take it into uBreakiFix to get it fixed.. mind you, the place is almost 60 miles away from me. I have never dropped my phone it's been in a case and the screen is a virgin screen because I've had a screen protector on it since the moment I opened the box..
This kind of reminds me of the Nexus 6P shutting off at 30 to 40% because of a faulty battery..
I've googled around for solutions and apparently this is a known issue in Google tracker and apparently it is a hardware issue with a flex cable that comes out of the battery... Not only does the battery have a negative and a positive terminal it also has a data terminal that reports battery health battery temperature battery voltage and anything having to do with the battery. Well apparently the soldering in that part of the cable is faulty and cracks according to them due to dropping the phone or damaging it but again mind you I've never dropped my phone it's been in the case since day one..
I've taken really good care of my device like I'm pretty sure a lot of you have...
I have a feeling that before the Pixel 5 is out many people will be experiencing these problems because this is not a software problem this is a manufacturing problem within the phone itself.
again I took a really good care of my phone this was not supposed to happen so expect it to happen in yours even though you've taken good care of it.
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I would push for in advanced RMA. Be civil and respectful but also set boundaries, like the fact that a 60 mi trip is absolutely insane for a product that is under warranty and is experiencing a manufacturing defect. If you're getting nowhere with the current rep, ask to escalate the case to a manager and proceed to plead your case. They should do it, I don't see why they wouldn't under your scenario as you tell it. Good luck.
I've had my Oh So Orange Pixel 4 XL since probably the same time as yours and no battery charge and usage issues here. You're within the one year warranty so I would go for a replacement.
Sent from my Pixel 4 XL using Tapatalk
I've had this problem. I took it to ubreakifix to have it repaired. No problems since.
The service I received at ubreakifix was subpart today the least.
Google will also let you send the phone in for repair. You would just have to wait.
Fyi I had to take my phone in to ubreakifix they didn't have parts, then wait for parts to come in. Then their online tracking said the phone was done and when I came in had to wait an hour for it to actually be repaired.
If they are that far away save yourself a headache and just send it in to Google.
Sent from my Pixel 4 XL using Tapatalk
speeddemon1891 said:
Google will also let you send the phone in for repair. You would just have to wait.
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I had replaced my Nexus 5X twice with Google and both times they send you a phone and THEN you send back the old one. The only wait time was receiving the working phone which was no more than 2 days.
Sent from my Pixel 4 XL using Tapatalk
Here is what happens. See the picture of the Pixel I just had fixed. And why pressing on the G on the back glass helps.
Look at the new battery on the ground under the phone. Notice the gold connector. Then look at the used battery in the air. The connector comes off the battery.
In my case, the connector was stuck in the board, and the main board needed replacing. Thankfully google approved it.
I honestly feel like that with time this will start beginning to happen on a lot of pixel 4 xls
EeZeEpEe said:
I had replaced my Nexus 5X twice with Google and both times they send you a phone and THEN you send back the old one. The only wait time was receiving the working phone which was no more than 2 days.
Sent from my Pixel 4 XL using Tapatalk
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I think that only works if you bought directly from Google or Fi. 3rd party, i.e. Verizon, BB purchases do not have advance replacement. You can't even put a credit card hold on a device to get AR if you didn't buy it from them.
bobby janow said:
I think that only works if you bought directly from Google or Fi. 3rd party, i.e. Verizon, BB purchases do not have advance replacement. You can't even put a credit card hold on a device to get AR if you didn't buy it from them.
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You could be right. My last 3 Google phones were all through Google Store so wouldn't know how replacements are through retail stores.
Sent from my Pixel 4 XL using Tapatalk
WeBreakUpay sucks. They changed a battery in my 2XL and the camera stopped working a few days later. They said it wasn't their fault. They charged me for it. So I bought a 4XL and vowed never to set foot in there. Send it back to Google. Hopefully you have a backup.