I have upgraded my moto g from 4.3.3 to 4.4.4 and it wont turn on all it gives me is a white light flashing.
I relay need some help.
Thank You
Did the phone run out of battery power in the middle of installing the update?
Have you managed to resolve the problem?
I have had the white flashing problem before with Moto G, although it was nothing to do with the upgrade.
1) Ensure the phone is turned off
2) Hold the power button down and the volume button down at the same time. ( As in lowering down volume end not the increase volume end)
3) Hold both buttons down for over 36 seconds and you should see the screen turning itself on.
I know it's over 36 seconds as both Moto G phones did exactly the same thing to me and it was in regards to the battery.
This is the weird bit okay.... It may not work for at first and may not work the second time and may not work the third time.
Give the phone a break for a few mins...
Try number 1 - 3 again and this time - Don't hold it on for over 30 seconds...
4) Hold the power button down and volume button down for over 2 minutes - and MAKE SURE THEY ARE KEPT DOWN and don't let go at any point. You may on the rare occassion see the white light flash twice and then within the two minutes the power will come on!
Now if it doesnt come on don't worry at this point. - You can try number 4 again if you want... Sometimes it works and sometimes it doesn't.
Ensure the phone is switched off and leave it for a while.... If you sure you have enough battery power - don't recharge it unless you have to.
Give it a couple of hours of leaving the phone alone....
Press the power button down and the volume down again... Try it and you should be taken into the bootloader mode and just press reboot and the phone will reboot properly... It may take a few minutes to reboot longer than usual. But when the phone loads up all is back to normal again...
Do this occassionally as the longest period I had from it being unable to turn it on was 8 hours.
I know this may not make sense at all - But when I bought two Moto G 2014 4 G version when it first came out, and the battery was problematic and glitching I went through - 5 Moto G's all in all before I had a phone that stopped giving me these problems. That's taking it back and exchanging it and all that. Normally I would have given up, but Motorola went above and beyond during this battery problem and I couldn't fault them in regards to the phone being exchanged and their follow up emails in making sure all was okay.
Try the - If it doesn't work - You have two options - Take the phone back to where you bought it from and get them to sort it out. If no joy, contact Motorola and you will find them really helpful in sorting your phone out or even exchanging it for a new one.
Hope this helps....
Related
Put my sim free s6 on charge last night (wireless) as i always do and when i woke up the green led was flashing quite fast.
I went to wake the phone up using home button and nothing, nothing from powerbutton either. Tried holding down powerbutton and have also tried charging manually but still nothing. What was strange also was that i did not get any charging sound when i inserted the cable to try an charge it.
I am pretty sure its charged though...just will not turn on.
Any ideas?
No completely stock phone, very few apps on it, just over a week old.
Updated to 5.1.1 via ota a couple of days ago.
Just done a bit of a search on the Internet and says to hold all the buttons down which I've done and has now restarted and seems fine.
Does not explain what's happened though
problem solved?
Well it's working fine now but does not explain why it just died for no reason and would not do anything without rebooting with that method.
Phone was 100% charged when started up also....very strange
Got same thing happen to my S6 after updating it to 5.1.1 . Phone have random freeze problem , left it on desk then someone called and a didnt get it up so notification light blinked i wanted to check who was calling but after pressing power to wake it up it wasnt working same with home button. So i had to keep pressed Vol- and power to reset phone . I wonder is it a 5.1.1 bug ?
Hi my phone is a Samsung Galaxy s6 and I've had it about a month the it just stopped working it had no life although when I go to charge it it starts charging but if i try to turn it on it just flashes a green light on the bottom of the phone what is this please
You don't need to hold all buttons down. Hold VOLUME DOWN+POWER for a few seconds and it will do a forced reboot.
I have the same problem with my s6 edge. Tried everything, and nothing is working. Any other suggestions on how to turn on my phone?
Hi! Did you get any responses? I'm having the same problem and don't know what to do
Thanks, this helped me out. 3 buttons at the same time. I did it long, maybe needlessly.
i had my Note 8 phone working absolutely fine sitting at my desk. I picked it up and saw ~50% batt. Got into a subway after 10 minutes and tried to check the time - the phone was completely dead. Tried everything under the sun - read 2 posts before this one and then found out the solution was to hold all the 3 buttons (important to note - the down volume + bixbee + start buttons) all at the same time for almost a minute to get it started.
All this time a green led light was flashing on top right of the phone.
nakvee said:
i had my Note 8 phone working absolutely fine sitting at my desk. I picked it up and saw ~50% batt. Got into a subway after 10 minutes and tried to check the time - the phone was completely dead. Tried everything under the sun - read 2 posts before this one and then found out the solution was to hold all the 3 buttons (important to note - the down volume + bixbee + start buttons) all at the same time for almost a minute to get it started.
All this time a green led light was flashing on top right of the phone.
Click to expand...
Click to collapse
Same here with my note 9
Green light on and cannot open the device. Please help
Help! My nexus 5 won't turn on after only having it for about a year now.. It's not a boot loop!
Here's what's happening:
-My phone boots up to the google sign and then the 4 moving color dots... It never gets past this screen.
-If the phone is plugged in, the phone will continue this looping process all night.
-If the phone is not plugged in, it will only occur twice when the power button is pushed.
-If I attempt to access the bootloader, I only see the screen for a split second until the google screen reappears and the loop begins all over again.
-I can get past the 4 dot screen by repeatedly hitting the power button on an interval of roughly once per second.
-If I do this, the next screen to appear is the "Android is upgrading.." "optimizing 0 out of 130 apps."
-This screen will not progress through all 130 apps however, unless i keep pressing the power button at the interval of roughly once per second.
I used to successfully make it through the start up process this way and be okay for the day, but now my phone will shut off once the home screen is reached. It seems to me that the power button was a bit too sensitive, but I took the phone apart and it is working fine. I did drop my, which cracked the screen, about a month ago. About a week ago is when the problems began to occur. The insides look good though, just the screen which is cracked. Any ideas would be greatly appreciated!
I'm trying to hold out for the Nexus 5 (2015)!
Dead power button it is.
In Indian LG service centers they replace out of warranty handset's power button for 330inr roughly 5usd.
I had the exact problem and thought is discarding the phone, but the repair fixed it.
Thanks, I'll look into this. Maybe try to do it myself real quick.
It's not easy to replace yourself, ad the button is soldered to the board. Best give it to a pro lab.
Bang it on a hard surface like a table. That is a temporary fix when my power button starts to act up. You can try hitting it on the palm of your hand, but that doesn't really jar it enough.
Hi,
First I hope I'm posting this in the right place - to get assistance/direction that will help my situation. If not my apologies - please send me to the right place.
I have a Nexus 5, Android 5.0.1, Rooted.
- My device was charging then suddenly went into boot cycle - showing the Google logo then powering off and repeating the same. Trying to get into recovery mode was impossible - would power cycle out of there too.
- I have tried doing the multiple fast press, and sticky button clean solution (actually taking the back plate off etc.) posted out on the net but that has not resolved my issue.
- Left my phone to charge overnight. The problem still persists. More accurately. Turning it on without it plugged in to the charger does nothing.
All the following is the behavior when its plugged into the charger:
- Without pressing any button just shows a full battery charge icon for about 8 sec then the screen turns black for two seconds and that keeps on repeating. If I press the power button it shows the Google logo for a 1.5 seconds and shuts of, going back to the battery charge icon flashing cycle.
- Now if I press the power and volume down button It takes me to the fast boot mode screen where can cycle through the menu's <Start, Restart Bootloader, Recovery mode, power off>. None of the options work. No matter which I chose the phone shuts of and goes back to the full battery icon cycle.
- I was thinking a battery issue but, when in recovery mode the phone will not turn off. I can use the volume buttons to go through the menu as pointed above but using the power button just takes me back to the battery icon cycle. Now I'm not sure, battery, power button or software. What could it be?
I am thinking, try a new battery or, damn buy a new phone (my phone has outlived its warranty). If there are any ideas on fixing this I'll appreciate your opinions. If i have to get a new phone is there any hope of salvaging data. I have a 4 month backup on my computer, but my latest is stored on my phone.
Thanks.
If you run into this issue and none of the solutions in my original post apply, read on in case my final solution helps you out (you might not even have to get paid help if you know how to work on the fault I was experiencing). If not - nothing more for you to gain if you read on.
As it stands:
I took my device to a reputable cell repair shop. After describing to them the symptoms of my device the out ruled the stuck power button issue and tentatively diagnosed it as a firmware bug or nand memory corruption issue which would require a nand mem flash which they had the tools to do. I went for it.
When I went to pickup the device. They reported that the device was functional and they did not even have to do the flush. My data is safe. Issue was a loose battery contact which they detected and fixed. It's been 8 hours and all looks good. These guys were going to charge me a $80 bill to do the flash if the recovery was successful, but I had to leave a $56 deposit after tax for them to begin the work and pay the balance if the procedure was successful. When closing the deal they just gave me the device and said since they did not have to do what they anticipated, the deposit I left them was satisfactory.
I have my device back and working (at least for now) and have the chance to make external backups incase the issue reoccurs. I'm happy. Cheers.
I just got the Black Screen of Death for the first time after owning the phone for 2 weeks - pretty alarming when the phone is unresponsive, you can't reboot with the power button, and you can't pull the battery. (Coming from an S5, this is my first phone with a non-removable battery). Even though I knew my phone was fully charged, I tried plugging it in, and didn't even get the red LED. Not good.
After a little Googling, the solution I found that worked for me was: Press and hold Down Volume + Power at the same time for 7 seconds.
This brings you to a screen with some options, the first being to reboot like normal.
Volume toggles up and down between the options, but be sure not to choose option 2, which is a factory reset!
The Bixby button selects, so I just clicked on option 1, and I was back in business.
This apparently does a "simulated battery disconnect". Assuming it was some sort of firmware crash, this should bring you back to life. It did for me. There are other suggestions on the page if it doesn't work, but I was good to go after step 1. Hope it helps...
http://thedroidguy.com/2017/05/sams...ck-screen-death-troubleshooting-guide-1072353
I had the same problem. Well mine showed the AID display but was completely unresponsive for like 30 minutes. That thing you did helped. Shortly after I did a full factory reset and been fine since
Sent from my SM-G955U using Tapatalk
Not working
I followed rooting instructions on https://forum.xda-developers.com/galaxy-s8+/development/root-t4128321
and now my phone wont even turn on at all, not even a sign of life after bootloader was flashed
Pixel 2, unrooted, stock, locked bootloader.
I was providing power to another pixel 2 far from a power outlet. After ~15 minutes, the phones were behaving fine. After I ate (about 45 minutes later), I unplugged the phones and my phone (the one providing power) had a black screen that would not turn on (there is no screen cover; i've heard of those causing issues with the head sensor and turning the screen off)
At first I thought the device had been drained, but the fingerprint sensor responds with the normal haptic blip. If I press the power button right afterward, the fingerprint sensor used to also flash the screen veeeeery slightly, as though it were off and being turned back on, but it no longer does that.
Troubleshooting steps so far performed:
held power button for >30 seconds: causes a long haptic blip that repeats itself every 30 seconds. No other response, and the phone acts like it's off; it no longer does the short blip on fingerprint sensor use (how I get it "on" again is a bit of a mystery, as there's no haptic feedback to represent turning on; probably something I do "boots" it silently and it starts haptic blipping once that's done)
held power button and vol.down at the same time: results vary based on whether it's "off" (after 30 sec power press). If off, nothing happens. If on, after 30 seconds I get the long and the short haptic blips in sequence.
tried to connect pixel buds to it to see if assistant would talk to me. pixel buds wouldn't connect.
charged for 20 minutes and then performed the steps above.
did NOT try calling it before I switched my sim to an older back-up device and now I can't re-activate it on the dead phone to try that.
Still no dice. Dead-seeming phone. One thing I was wondering about... I've noticed when these 2 phones are touching (stacked), they prompt some kind of linking or sharing (well, they don't NOW but they did when they were both alive). Is it possible that my phone offered to cast to the other phone and my leg confirmed while it was in my pocket? Surely it wouldn't continue to cast after being restarted? (this is a reach but it's all I can think of)
Recently discovered the alarm is still set. It went off at 7:15 this morning (correct time), but NOT with the alarm ringtone I have set. So either some settings are wonky or... maybe it's unable to mount the storage filesystem? I can either turn it off by holding the power for 30 seconds or by turning the volume down (volume keys still work)
I'm traveling with a mac right now but when I get back to a PC, is there any chance I could get somewhere with something like ADB (without wiping the device)? I might need some specific steps as I usually only tinker with scripts like wugfresh's.
Google wants to send me a refurb but the device is only 19 days old and I'd rather have a new device when I paid for a new device.
Thanks!
Don't want to quote all of that, so I'll just say that you can download the Mac version of the tools, download the latest factory image, edit the flash-all.sh to remove the -w, so you don't wipe userdata, and then just run the newly saved script. But, you do have to unlock the bootloader first.
DuckRuckus said:
you do have to unlock the bootloader first.
Click to expand...
Click to collapse
Thanks for the reply. I'm back home so I can use my PC now... but I haven't unlocked the bootloader, so I gather I'll lose all my data if I unlock it? Is there any way to extract data without being able to enable data transfer mode on the device?
Also, if I can't get a screen, I can't boot to fastboot or recovery... Will I be able to actually do anything at all?