Asus TF300t stops working when docked - Transformer TF300T Q&A, Help & Troubleshooting

It just happened now while it is charging. The tab works fine when it is not docked, a bit laggy but that's to be expected with our aged tablets. Although, when it is docked, it just freezes. I can take it out again and the tab works again, put it in and it won't, take it out and it will. When docked, nothing works and if I press the power button, it will just go black and I'd have to restart it again, undocked. Any help please? Running an aged version of CROMI with TWRP, but that doesn't seem to be part of the problem but it might help. Thanks!

Bringing this back alive, hoping for someone to help :crying:

Ulric099 said:
Bringing this back alive, hoping for someone to help :crying:
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Ulric099 - If you'd like assistance please email us at [email protected] with a detailed explanation of your issue along with the serial number and operating system you're using on your Transformer

Related

Touchscreen not responding

Hi!
I have my transformer for 2 days now. everything worked fine until now: I woke up today, wanted to use my transformer, but the touchscreen does not respond anymore. I turned the Transformer off/on multiple times but it didnt help. then i updated to 3.1, didnt help neither.
The dock is still working and the screen (android) responds to turning of the tablet.
does anyone else have such a problem? how can I fix it? It's really annoying and I dont want to do a hard reset.
BenBen_ said:
Hi!
I have my transformer for 2 days now. everything worked fine until now: I woke up today, wanted to use my transformer, but the touchscreen does not respond anymore. I turned the Transformer off/on multiple times but it didnt help. then i updated to 3.1, didnt help neither.
The dock is still working and the screen (android) responds to turning of the tablet.
does anyone else have such a problem? how can I fix it? It's really annoying and I dont want to do a hard reset.
Click to expand...
Click to collapse
Had the same issue. Finally returned it and now seek a replacement.
I had this issue. I had to drain the battery all the way down to 0% then charge it back up. Now everything is working perfect.
Sent from my Transformer TF101 using XDA Premium App
I had unresponsive touchscreen several times when I had a few drops of water on it. I wiped it extensively several times and it worked again.
Sent from my Transformer TF101 using Tapatalk
I'll give it a try, hope it will help.
Fully draining the battery helped, thanks a lot! I hope it will last...
I had the same issue once... I undocked the TF and turned it off by long pressing the power button..left it alone for 10 min and turned it on...the touch screen magically works again..
haven't happened since 3.1 update though..
Any solution for this annoying issue? My asus, by the way, brand new just lost touchscreen.. damn!
Please, anyone got to figure why it is happen or a solution?
Stickies clearly state not to post Q&A in General:
READ THIS !!! DO NOT POST QUESTIONS IN THE GENERAL SECTION THEY WILL BE DELETED !!!]
Moving this thread to the correct location

Can't start up tablet after JB update

Hi guys,
First of all, I just would like to mention that I'm french so apologies if my english is not perfect.
I read this forum since I bought my tablet 3 month ago.
But now I really need your help, tonight (in France) I had a notification for JB update on my TF700 which is 100% stock.
I launched it, nothing was wrong until the tablet initiates a reboot and stopped.
Tablet was running on the battery but 80% loaded.
Now I'm unable to switch it on. I tried a reset, a cold boot nothing. Sometimes it vibrates but no more...
So by now the tablet is completely down
Do you guys can suggest something or my last chance is an exchange (holy **** don't wan't to start a 6weeks process...) ??
Thanks a lot
if it vibrates, thats a good sign that its not dead. Try holding the power button and volume down button at the same time. This is a cold boot, which you said you have done. but doing it a few times might get it to wake up.
timrock said:
if it vibrates, thats a good sign that its not dead. Try holding the power button and volume down button at the same time. This is a cold boot, which you said you have done. but doing it a few times might get it to wake up.
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Click to collapse
Thanks for your quick reply, unfortunately I did it several times but no luck.
It vibrates but remains switched off.
Jul' said:
Thanks for your quick reply, unfortunately I did it several times but no luck.
It vibrates but remains switched off.
Click to expand...
Click to collapse
Get a pin and find a hole on top of the mini HDMI slot. Put pin in the hole and turn it on.
Same problem here.
Enviado desde mi Galaxy Nexus usando Tapatalk 2
Same for me. My t700 is rooted
Inviato dal mio GT-N7000 con Tapatalk 2
ImYoungxD said:
Get a pin and find a hole on top of the mini HDMI slot. Put pin in the hole and turn it on.
Click to expand...
Click to collapse
Did it already with no success ...
Good to know that I'm not the only one facing that issue. I'm going to raise a case to Asus support even if I'm not very confident with that ...
OK, got a reply from Asus support saying ... send your tablet back ...
If anyone has a magic solution to switch my tablet on I would really appreciate !
Lol...and I too
Inviato dal mio GT-I9100 con Tapatalk 2
same issue here. went into bootloader and tried USBing it to the comp and the computer installs drivers but i can't open anything. Sometimes it'll boot into the Setup screen for JB, but during setup, it shuts off, boots back up and i just get a blank screen. Any ideas?
Quite a number of TF201 owners are in the same situation. Seems to be a problem with the changeover form ICS to JB. There are no solutions except RMAing currently - but if you are unlocked and have NVflash then check TF201 forums as there might be some help there.
dgjl said:
Quite a number of TF201 owners are in the same situation. Seems to be a problem with the changeover form ICS to JB. There are no solutions except RMAing currently - but if you are unlocked and have NVflash then check TF201 forums as there might be some help there.
Click to expand...
Click to collapse
Yea, Asus gave me an RMA number to send it in. I just hope it doesn't take that long
I brought mine back to the french store where I bought it ... I need to wait between a week and a month ....

Screen issues

I just purchased a used 700 after I returned my transformer prime. I have noticed that my screen is very non responsive and I often have to long press it or repeatedly tap the screen at times. Its this normal?
sent from my S3 running Darth x
misterwal10 said:
I just purchased a used 700 after I returned my transformer prime. I have noticed that my screen is very non responsive and I often have to long press it or repeatedly tap the screen at times. Its this normal?
sent from my S3 running Darth x
Click to expand...
Click to collapse
Uhm no it is not, have you tried a cold boot or factory reset?
Tylor
Sent from my ASUS Transformer TF700T Infinity Pad Using Tapatalk HD
Rom: Stock 4.2.1 Rooted.
UPDATE FOR TF700 USERS!!! AND THE 4.2.1 UPDATE http://forum.xda-developers.com/showthread.php?t=2204100
Hi,
I get the same problem with my TF700T. The screen wont respond to touch, sometimes I have to reboot the tablet twice for it to work properly. But after awhile it will go back to the same thing ...not responding to touch properly.
I have done a hard reset but is still giving me the same problem. Is there anything I can do?
Any help would be much appreciated.
Cheers.
Send it back to Asus you have a hard ware issue.
war_timmins said:
Hi,
I get the same problem with my TF700T. The screen wont respond to touch, sometimes I have to reboot the tablet twice for it to work properly. But after awhile it will go back to the same thing ...not responding to touch properly.
I have done a hard reset but is still giving me the same problem. Is there anything I can do?
Any help would be much appreciated.
Cheers.
Click to expand...
Click to collapse
If it is still under warranty, I would send it in for servicing. If there is no physical to the screen, we can certainly take care of it for you. Not 100% sure, but it sounds like the digitizer when out.

[Q] TF201 - Stuck at ASUS boot screen

Hello Everyone,
I'm sorry for creating another thread related to bricked TF201 but it seems like almost every thread I've read was a little bit different and many of them people were able to get into fastboot or they had one of the 4 different "bricks" (mine is not one of them)
A little back-story: I've had my Transformer Prime for a little over a year now and I never had any issues with it and I never tried rooting/unlocking it. Last night, I decided to do it so I unlocked the bootloader using ASUS official way and then rooted it successfully. Rebooted a few times to make sure all is well and then for some readon I download this app called "Transformer reboot to Recovery" (which is the cause of this whole thing) which I used to reboot and that was the last time I was able to use the tablet =/
Now, the only thing that happens when I boot it up or press Volume down + power button is I get to the ASUS boot screen and it just hangs there. In the upper right corer it says "The Device is UnLocked" - in the middle "ASUS Inspiring Innovation - Persistent Perfection" and "POWERED BY NVIDIA TEGRA" on the bottom. When I try to turn it off it's not working (I have to wait for battery to die to turn it off) and when I hold Volume Up + Power it seems like the screen turns off (but from what I read the tablet is still on).
I tried plugging it into my PC but it is not recognizing it, and I tried everything to get it into CWM or fastboot but nothing seems to be working. I am pretty sure that I am screwed and this is probably one of the worst kinds of bricks (it's not even mentioned in the sticky thread on how to unbrick Transformer Prime) and unfortunately I am beginning to accept this sad faith hah.
If anyone experienced the same scenario and was able to resolve it or wants to share their solution to similar problem I would really appreciate it. It's too bad that this happened but I guess I knew the risks and am the only one to blame, so probably the only remaining thing I can do is sell my keyboard dock and put the tablet somewhere on the wall and use it as a mirror or something lol.
Once again, sorry for adding another one of these thread, and thanks for any kind of advice in advance.
Wrong forum, this is for TF101
*Detection* said:
Wrong forum, this is for TF101
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Ah, yes you are right, I did not notice that it was TF101 - my apologies. Can any mod please move this thread the the appropriate forum please?
Thank you.
Bluechip50 said:
Ah, yes you are right, I did not notice that it was TF101 - my apologies. Can any mod please move this thread the the appropriate forum please?
Thank you.
Click to expand...
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Almost exact same thing happened to me can you please reply if you solve the problem?
I would appreciate it thank you.
Have you tried holding power and volume down then select android not wipe and it should boot up.
Sent from my Transformer using xda premium

[Q] Keyboard dock problems

Hey guys
I pulled my TF300 out of the box, let it run through updating everything it wanted to update then after rebooting the keyboard dock refuses to work. The power is still there, showing up on the battery monitor and charging the tablet, and it's showing up as being connected, plus the USB port is fine, but there's no response from pressing any keyboard buttons or poking the mouse pad. Before the tablet updated to 4.2 (from whatever it came in the box with) it worked fine since I put in my gmail stuff with it, but now nothing.
I've tried reboots and reconnects and everything basic I can think of. Nothing wants to do anything.
There's so many threads about these problems, but no-one seems to actually have an answer for it, other than just poke and hope something works.
Anyone have an idea what I should do?
Hypothisising
Quote:
LostAlone said:
Hey guys
I pulled my TF300 out of the box, let it run through updating everything it wanted to update then after rebooting the keyboard dock refuses to work,,,
I've tried reboots and reconnects and everything basic I can think of. Nothing wants to do anything.
There's so many threads about these problems, but no-one seems to actually have an answer for it, other than just poke and hope something works.
Anyone have an idea what I should do?
Click to expand...
Click to collapse
This is just a hypothesis, but it's worth the shot.
When you updated the tablet, was the dock connected?
If not, the dock firmware might out dated for your tablets firmware version. I presume that's why on the update notice it advises you to connect your dock; to keep the dock compatible to prevent other users may end up in a situation like yours. Have you tried flashing the latest official rom via fastboot with the Tablet connected? You never know, it might be the solution.
Hope this helped.:laugh:
Live long and prosper.
If I have helped you in any way, shape or form, hit the thanks button. If I have given you a link to someone on XDA that helped you, give them thanks first.
Weird I never had my dock connected when updating, never had any issues!
Sent from my TF300T using xda app-developers app
Quote:
noahvt said:
Weird I never had my dock connected when updating, never had any issues!
Sent from my TF300T using xda app-developers app
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Click to collapse
So did you have any success? The problem might of been caused by the upgrade of the 4.1 bootloader to the 4.2 one whilst not having your dock attached.
Live long and prosper.
If I have helped you in any way, shape or form, hit the thanks button. If I have given you a link to someone on XDA that helped you, give them thanks first.

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