[Q] Fingerprintsensor is gone (settings + everything) - Ascend Mate 7 Q&A, Help & Troubleshooting

Hi guys,
this morning I checked my emails but had to unlock it with my password. I restarted my phone and then the settings for the fingerprint sensor were gone. Does anyone have suggestions what to do now cause I didn't know what to do,I called Huawei and my provider but none of them knew it.
Huawei MT7-L09

Happened to me twice but after restart it was there again.

freco said:
Happened to me twice but after restart it was there again.
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I restarted the phone a few times, made a recovery and tried everything.. but there is no setting anymore..

it happened to me, after turning off at night , in the morning when I turned on the phone the fingerprint scanner was not working and it was missing the " ID fingerprint" in the options menu.
I had to do a hard reset :crying:

i have the same problem , any solution yet ? i restarted as well.. :crying::crying:

anirudhks said:
i have the same problem , any solution yet ? i restarted as well.. :crying::crying:
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Make a backup of your data and do an hard reset, as I did

layar said:
Make a backup of your data and do an hard reset, as I did
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yea thx budy that worked.. wierd..

i tried every thing even hard reset but nothing worked please heeelp :crying:

hmm.. hard reset done.. but still the fingerprint sensor wont show.. hepl me please.

It seems this is a software bug of Huawei reader implementation. I'm suffering from the same problem. However, when I go back to fingerprint ID settings and I try to setup existing fingerprint again, Mate 7 realizes the fingerprint is already registered. Then the reader works for a while again. Same symptom when I delete all fingerprint IDs and set them up again.

install the sotware again by local update

still the problem
Hi, i have android 6 with b560 and my fingerprint ID is not working, even the menu is hided...i dont know if could be that the fingerprint is not connected or....
please help!

Dam, hope someone find a fix for this. Good day all!

Write what region you have after write this code in dial pad *#*#2846579#*#* next 3 and then 4
Send from ? . If I help you buy me ?

same problem on my huawei p9 lite:
Vendor: hw, Country: eu. Software: B151 (flashed).
thanks,

=> huawei support checked my phone for another reason and plugged in the flex cable for fingerprint in the wrong direction!
the effect is that there is no menu fingerprint on B130 / B151 !!
I put it in the right direction and everything is fine again !

i have the same issue
phone: ascend mate 7 TL-10
vendor: hw
country: eu
running MM B571 with stock ROM
i flashed many ROMs and did hard reset a couple of times nothing changed

I solved by opening Phone! Fingerprint was Not connected. ( It was put in The wrong direction after sending it to Huawei Support for an other Problem with microphone). Huawei made The mistake.

Related

Tablet e-star mid 7114 too many pattern attempts

hi ,i have this tablet mid 7114 and have big problem . i make too many pattern attempts and this lock the tablet and that is the problem i cant unlock with google account because wifi is off, usb debugging is off and cant use adb shell ,and for the final i cant find firmware for this device .i cant do anything and need help for this bug.sorry for my bad english i hope you understand mi thanks in advance.
p.s: Now i need only firmware , i totally brick it
tomasaa said:
hi ,i have this tablet mid 7114 and have big problem . i make too many pattern attempts and this lock the tablet and that is the problem i cant unlock with google account because wifi is off, usb debugging is off and cant use adb shell ,and for the final i cant find firmware for this device .i cant do anything and need help for this bug.sorry for my bad english i hope you understand mi thanks in advance.
p.s: Now i need only firmware , i totally brick it
Click to expand...
Click to collapse
Hi,did you find a fix for this?im having the same problem with the same tablet and can't find any way around it..My little brother put a password on it and it keeps saying the password is wrong and there seems to be no way to hard reset and no firmware to reinstall.The Estar customer service is non existent and I fear just being left with a tablet that is useless..
If you or anyone reading this could point me in the right direction I would be grateful..
Thanks
Hello did you find a fix im also having the same problem these chinese tablets are a nightmare
Have you tried booting into recovery and clearing data/factory reset?
Sent from my ZTE Kis 3 using XDA Free mobile app

[Completed] HOW THE HECK DO I instal an NEW OS on my Huawei ascend mate 2? I accidentally deleted

I was resetting my phone because my keyboard function was invisible. still working but complete invisible with the exception of the exterior out line of the keyboard. When my phone reset it never loaded ever again. I rooted my phone so TWRP came up after a hard reset and said that no OS was currently installed! what do I do??? I have been trying to figure this out for hours!! please help me !
XDA Visitor said:
I was resetting my phone because my keyboard function was invisible. still working but complete invisible with the exception of the exterior out line of the keyboard. When my phone reset it never loaded ever again. I rooted my phone so TWRP came up after a hard reset and said that no OS was currently installed! what do I do??? I have been trying to figure this out for hours!! please help me !
Click to expand...
Click to collapse
Hello, and welcome to XDA! You just need to ADB sideload a rom into your device and flash it. Here is a guide which will work with any device: http://forum.xda-developers.com/showthread.php?t=2559200.
Good luck!

no keyboard , voice only

dear all
i have installed firmware nxt-l29c185b580 , i decided to hard reset my phone and after hard reset finish i was asked for FPR , i actually know the email and password but i have no way to input them due to no keyboard only google voice
i spent nights trying to input but i could not by pass that through google voice only.
is there any way to install the keyboard from fastboot with computer connect and why did it disappear after hard reset ?
is there any way to remove this connected email from my device remotely from my computer or any web page ( i have access to this email from my chrome "
fast boot show " relocked bootloader " and " FRP locked
what can i do to get my phone back please help , what is the possible solution now
thank you guys , my issue has been resolved by roll back update and full firmware of marshlome and my keyboard came back and i resolved my issue
thank you
Hii, I am facing a problem in my huawei mate 8. After a hard reset the keypad disappeared from the mobile & I am not able to setup the mobile. Could anyone help with any suggestions......
My mobile is totally noy operational,while doing the factory reset,keypad not appearing for the password input.How to get the keypad back.....?
a year ago I had the same problem and I think it was solved by installing the rom again or using another rom.
No need to reflash or go back
Guys is simple .You cannot insert the credentials to your router and so on because the keyboard is missing ?First grab another phone and start a hotspot without any password.connect with mate on that hotspot,then spell pressing the circle clear and loud Fdroid.Install ,then on the search in fdroid say liud and clear keyboard .install the first keybord aviable on fdroid .have fun and remamber ,no need to flash enyhing .think twice!

P2p resetted itself

Hi,
The Huawei p20 of a friend just resetted itself. She put it out of her backpack and was welcomed by the setup screen. Everything is gone, it wasn't rooted and had the stock recovery installed. Additionally she had a pattern lockscreen. Is here someone who faced the same issue or can tell me what caused this?
Thanks in advance for any help
Flatric

Redmi note 6 pro network connectivity and other issues

Hello guys,
I have this device and and after an update the sim have stopped working,
The camera can't be connected,
There is no option available for fingerprint,
The wifi option is not clickable,
No sound can be heard only vibration output is present.
What have i tried?
- i tried downloading the update package and installed it through the software updater but of no use.
The internet is just not getting connected the device in locked as in the terms of bootloader.
I tried downloading the mi unlock tool but the mobile was not recognized by the system.
I cannot add my device to unlock procedure as no sim can be detected in the mobile.
Please guys guide me on how to repair my device.
Did you tried Hard reset
copvaibhav said:
Did you tried Hard reset
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Hey thanks for the reply
Yes i did it after updating it as well but still the same problem persists
Witch update was this? A big or a small? When it was a big load it again. On update sektion can be activated that you can load the last update again and install. You have, to tab a few times on the update logo on update sektion to aktivate more option. Now you can right up on 3 point the option to load again.

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