Blurry photos on snapchat with flash - Xperia Z3 Q&A, Help & Troubleshooting

Hello guys, just got my Z3 for christmas and I'm loving it, but there is one problem that is really annoying me.
When I try to take a photo with flash ON in snapchat, (only regular camera, not front), the photo gets blurry as hell. It focuses before it takes the photo, but it seems to capture the photo at the wrong moment/time.
So it kind of captures the photo right before/after the photo is at focus. This way it gets blurry as hell. This does NOT happen without the flash, or with the front camera.
And this is only in snapchat, not the stock camera app. Is this a phone related problem or a problem with snapchat? Anyone else heard of it? I tried to google it, but didn't find anything similar.
Is there anything I can do? I have tried reporting this to snapchat, but I'm not receiving any answer.
Thanks in advance!

Happens on every phone I've had with snapchat...

Take a picture with the stock camera app and use SaveMySnaps to share it.
Sent from my D6603 using XDA Free mobile app

Bansheleh said:
Take a picture with the stock camera app and use SaveMySnaps to share it.
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
Thats a pretty good idea, thanks. It says my snapchat account might get banned for using third party software, though..
Does anyone know if this is a common problem? Ive never heard of it or seen it before. I really hope this gets fixed soon, if its a software related problem. Really annoying..

steffb said:
Thats a pretty good idea, thanks. It says my snapchat account might get banned for using third party software, though..
Does anyone know if this is a common problem? Ive never heard of it or seen it before. I really hope this gets fixed soon, if its a software related problem. Really annoying..
Click to expand...
Click to collapse
It's not a phone specific problem. Happened on my M7, M8, Moto X and my Z3. Report it to Snapchat...

Did anyone find a solution for this? It is happening on my Sony xperia Z3+ as well. Only happens with back facing camera when flash is used. If flash it not used, it turns out fine.

Related

[Q] HELP!!

Nexus 5 front video camera is dark!
I never posted a thread so hello, but I have a major issue with my Nexus 5. I checked on Google and I couldn't find anyone else with this problem. My front video camera is dark, it's as if the exposure settings are at like -5. That's how dark it is. I also have the camera mod downloaded (my phone's rooted). If you have any answer can you please provide it? THANKS!
Edit: I tried other apps and it's fine, I don't want to use them because most 3rd party camera apps suck. Front facing picture camera is ok too. Therefore it isn't a hardware issue.
Seems like it's the camera mod hack, from the sound of it.
Are you on a custom ROM? It may be interfering with the hack (I'm not familar with the mod.)
soltheman said:
Seems like it's the camera mod hack, from the sound of it.
Are you on a custom ROM? It may be interfering with the hack (I'm not familar with the mod.)
Click to expand...
Click to collapse
I actually took it off to test the actual camera. I was feeling like returning the phone, but ironically the phone fixed itself a couple minutes ago. I have no idea how, don't ask me, but it did. I'll close the thread. Thanks anyways!

Camera dark!

Hello,
I received a nexus5 few days ago but I just noticed that the camera application is very dark whereas the photo app works great.
I am on CM11 but i restored to 4.4.2 stock and it's still the same.
Please help!
whats your phone brightness set at?
simms22 said:
whats your phone brightness set at?
Click to expand...
Click to collapse
On auto, I tried with a fixed value, it's still the same. It's seems to have like a grey veil.. Very weird.. :/
Screenshot examples on this thread : http://www.nexus5forum.com/nexus-5-...t-a-nexus-5-for-christmas/?prev_next=prev#new
do you have root or a custom recovery running?
That's known issue, and there is one quite lengthy thread on official Google groups (if you are talking about when shooting in low light, right?).
Google is aware of it. They even contacted few of use to recreate this issue and send a bug report to them, and that was like 2 months ago.
This happened after 4.4.1/4.4.2 update affecting all users (as far as I know).
Edit: Here's the link for that thread: https://productforums.google.com/forum/m/#!msg/nexus/fxsT5LxuXJU/wsUpKaxQ05EJ
Sent from my Nexus 7 using Tapatalk
Yeah I was confused. I thought he walking about pictures that are too dark then I read your link and it's about the video that's dark whereas the camera has the same lighting which is normal
ickoicko said:
Yeah I was confused. I thought he walking about pictures that are too dark then I read your link and it's about the video that's dark whereas the camera has the same lighting which is normal
Click to expand...
Click to collapse
Yeah, I was also a bit confused, but he is talking about camera and photo mode (app), so I guess he meant video mode .
Sent from my Nexus 7 using Tapatalk
I'm not sure if this is really a bug though. All phones I've used have darker videos than photos. Most likely because the camera isn't capable of longer exposures while taking video. I might be wrong though.
well, if you are running a custom recovery, heres a flashable 4.4.1 full camera/libs. video camera works perfectly for me, its not dark http://goo.gl/orWkC0
But the strange thing is that it was not like that before the update. Maybe they just decreased exposure gain to remove noise.
There is one more weird thing happening withing camera app that I came across trying to "fix" this underexposure issue.
I pointed camera to some dark area and then I was toggling between modes there (eg. From camera mode to PhotoSphere, and then to video mode). Exposure issue fixed itself (in video mode), but picture was unbelievably wide and stretched. And as soon as you start recording, it reverts back to original underexposed video mode. So I guess that is just some weird glitch.
Sent from my Nexus 5 using Tapatalk
I have CWM touch with CM11-M3 on my phone.
I will try the 4.4.1 app this evening, I keep you in touch.
Thank you for your help guys :]
Yea its a known bug with android 4.4.2 and also the static noise while recording video.
.
My nexus 7 2013 has also been effected with these bugs.....hope google fixes it soon.
I just flashed the the camera but nothing changed :/
Fata7 said:
I just flashed the the camera but nothing changed :/
Click to expand...
Click to collapse
odd. its fine here. i guess the issue isnt with the cam or its libs
Are you sure that you are talking about the same issue? As far as I know, every phone has this issue after 4.4.1/4.4.2 update...
Here are my screenshots of camera app while pointing it to spot with poor lighting condition s...
Note that difference is even more noticeable in darker scenes...
Sent from my Nexus 5 using Tapatalk
Tenhi said:
Are you sure that you are talking about the same issue? As far as I know, every phone has this issue after 4.4.1/4.4.2 update...
Here are my screenshots of camera app while pointing it to spot with poor lighting condition s...
Note that difference is even more noticeable in darker scenes...
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
So you are saying that it's normal for the nexus 5 to have an app camera less brighter than the photo app since 4.4.2? I received my phone a week ago so I didn't noticed it, it was already installed in 4.4.2
Fata7 said:
So you are saying that it's normal for the nexus 5 to have an app camera less brighter than the photo app since 4.4.2? I received my phone a week ago so I didn't noticed it, it was already installed in 4.4.2
Click to expand...
Click to collapse
No, I am not saying that. Read my previous posts in this thread. It is known "bug". Google is aware of it (bug reports have been sent), and it is up to then to fix it or not.
Sent from my Nexus 5 using Tapatalk

N5 camera super blurry/fuzzy and focus problems.

Help. I used to show off my camera pictures with my N5, but around tht time I installed CM11, my camera pictures and videos will often times come out really blurry/fuzzy. It also takes a LONG time to focus. Im losing so many precious momments because of this. This is happening with any camera app.
javiwankenobi said:
Help. I used to show off my camera pictures with my N5, but around tht time I installed CM11, my camera pictures and videos will often times come out really blurry/fuzzy. It also takes a LONG time to focus. Im losing so many precious momments because of this. This is happening with any camera app.
Click to expand...
Click to collapse
change roms then
Buy an actual camera if you rely on a phone to capture 'precious' moments. Also if you know that you rely on your phone for these moments why install another OS, rather than stock?
javiwankenobi said:
Help. I used to show off my camera pictures with my N5, but around tht time I installed CM11, my camera pictures and videos will often times come out really blurry/fuzzy. It also takes a LONG time to focus. Im losing so many precious momments because of this. This is happening with any camera app.
Click to expand...
Click to collapse
There may be a bug on the ROM... Try changing to see if this helps?
Sent from my Nexus 5 using XDA Premium 4 mobile app

XZP camera has serious distortion issue

Just received XZP from SONY store, Out for a small trip today ,take pictures for family, all the pictures are distorted, only the head in the middle is slightly normal, but the body still twisted.
See attachment photos the head around the lens surrounding site all the irregular distorted .
this is not a simple wide-angle distortion but a rare irregular distortion.Try to shoot real person in different angles, the problem will be more serious then the attachment screen take photos , you simply can not choose one normal photos
Is this issue can fix by the update ???
XZS forum are the same problems have been 2 months still no fix !
Now seems the whold world xzp is the same problem, the flat shooting distortion is not the main problem, just for your reference .The main problem is the three-dimensional scene, when shooting three-dimensional scene will enhance the perspective several times, seriously beyond the reach of the human eye perceived acceptance , also seriously beyond the distortion of other mobile phones,The closer result you get will distortion more, No matter how you compose, how to adjust the distance and shooting angle,As long as leaving the center little center area, all will be serious distortion,again seriously beyond the distortion of other mobile phones!see carefully all the picture in all pages from different users , Portrait photography and flat grid shooting.
see photo and specific in this link :
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/XZP-camera-has-serious-distortion-issue/td-p/1232765
In sony mobile forum this post was deleted by Moderator for unbelievable reason when more people go to feedback problems ,After a lot of user protest why del the post , now they restore,but the main text and the first page have been modified and remove, also lot's users reply has been edited or delete by moderator, I repost in Message page 2. (link page)Take a closer look at the pics in page 2,4,15,18 ,especially portrait and real life photos ,that is the issue you can not avoid from your XZP camera ,whether you adjust any angle, distance,composition,height. ( not here ,see the link page)
Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.
I'll be honest, I rarely, if at all, see people in this forum satisfied with Sony camera. I use a camera to take pictures and rely on my phone for calls, text, web etc.
Sent from my F8331 using XDA-Developers Legacy app
Faulty unit maybe? Did you try another unit or try to change it with Sony?
Yeah, I am guessing faulty unit. I've seen like 7-10 reviews, and not one of those cameras has any issues from what I can tell. First thing I'll be doing when I get mine is snapping some shots to see if it's an issue with mine.
I am one from tieba and have seen the discussions of distortion here. It's ture to believe how sony could rarely make this ****ing mistake! It disappoint me at all. The time for dafa sparing no effort to resolve...
figo_rulz11 said:
Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.
Click to expand...
Click to collapse
see link :
https://talk.sonymobile.com/t5/Xper...as-serious-distortion-issue/m-p/1232765#M1760
chesterr said:
Faulty unit maybe? Did you try another unit or try to change it with Sony?
Click to expand...
Click to collapse
what do you mean "another unit", if you mean andother camera APP,all are the same result
feskey said:
what do you mean "another unit", if you mean andother camera APP,all are the same result
Click to expand...
Click to collapse
I took it to mean faulty device. Maybe the camera is mounted incorrectly or something. I would have it replaced by Sony.
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
feskey said:
what do you mean "another unit", if you mean andother camera APP,all are the same result
Click to expand...
Click to collapse
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
razorg said:
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
Click to expand...
Click to collapse
camera 2.0.0
video 1.4.a.2.1
chesterr said:
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
Click to expand...
Click to collapse
Precisely for all we know OP may just have a faulty phone. Until they get another & see if that's the same.
Is it a dual sim or single sim phone?
razorg said:
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
Click to expand...
Click to collapse
2.0.0
chesterr said:
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
Click to expand...
Click to collapse
everybody the same
dodo1515 said:
Is it a dual sim or single sim phone?
Click to expand...
Click to collapse
dual sim
Well, I received my UK order, and I have the same issue. Not sure what to do. Pic taken with the stock camera app.
charlatan01 said:
Well, I received my UK order, and I have the same issue. Not sure what to do. Pic taken with the stock camera app.
Click to expand...
Click to collapse
Can l asked from which shop in uk did you ordered yours?
dodo1515 said:
Can l asked from which shop in uk did you ordered yours?
Click to expand...
Click to collapse
Unlocked mobiles. Black version.

Blurry front camera

I love my pixel 3a, even the front camera selfies (even though it has a fixed focus). The phone takes awesome pictures, also with the front camera.
However, during video call (whatsapp or snapchat), the video quality is very very very bad. I mean like there is water in the lens or something or it just can't focus or its trying to smooth out everything till infinity. I don't get how this is possible. I know android doesn't have the best social media camera (compared to iphone, which is better optimized), but my galaxy s8 is doing whatsapp and snapchat video's just fine and in focus.
Other people have experience with this? it's really a pity, because it's the only thing i really dislike at the moment.
Any help would be appreciated.
With kind regards
Bengaal
Bengaal said:
I love my pixel 3a, even the front camera selfies (even though it has a fixed focus). The phone takes awesome pictures, also with the front camera.
However, during video call (whatsapp or snapchat), the video quality is very very very bad. I mean like there is water in the lens or something or it just can't focus or its trying to smooth out everything till infinity. I don't get how this is possible. I know android doesn't have the best social media camera (compared to iphone, which is better optimized), but my galaxy s8 is doing whatsapp and snapchat video's just fine and in focus.
Other people have experience with this? it's really a pity, because it's the only thing i really dislike at the moment.
Any help would be appreciated.
With kind regards
Bengaal
Click to expand...
Click to collapse
HI Bengal
Same issue with me, I'm hoping this issue is software of whatsapp app. should be fixed next update or next update Android 10.
What base model do you used? Mine is QQ3A.200605.002
Thanks!
Regards
Asep
asepuhuybok said:
HI Bengal
Same issue with me, I'm hoping this issue is software of whatsapp app. should be fixed next update or next update Android 10.
What base model do you used? Mine is QQ3A.200605.002
Thanks!
Regards
Asep
Click to expand...
Click to collapse
Thanks for your reply Asep,
I am running the same build number as you. Yes I hope it's fixed in the next update. Have you heard other people have this problem? can't seem to find many people with this problem. I would assume many people would have this issue.
Bengaal said:
Thanks for your reply Asep,
I am running the same build number as you. Yes I hope it's fixed in the next update. Have you heard other people have this problem? can't seem to find many people with this problem. I would assume many people would have this issue.
Click to expand...
Click to collapse
I haven't find same issues from other forums either hope next update can fix this, I have trying to clear cache but still no fixed.
asepuhuybok said:
I haven't find same issues from other forums either hope next update can fix this, I have trying to clear cache but still no fixed.
Click to expand...
Click to collapse
Just updated to the July patch. Unfortunately still have the same problem. I guess we're just unlucky and it's somehow a hardware issue. I can't imagine that the rest of the pixel 3a owners have the same thing but aren't bothered by it. I read on reddit of one guy who was talking about blurry front camera, but after phone was replaced the problem was gone.
I've had the same problem! My build number is QQ2A.200501.001.B2. I just got a new Pixel 3a as the last camera just died, but it was also an issue on the previous Pixel 3a as well.
Any news on this? I've found several threads on Google support sites regarding this issue but they've ve all been closed without a solution. There must be more people with this issue though and I'm not sure at the moment if this is a hardware issue or not.
Since last night we're in a serious lockdown here in the Netherlands and this is becoming a dealbreaker, cause the front camera is our most used lifeline with friends and family.
I'm on RQ1A.201205.003 and using WhatsApp for video calls.
Edit: see for example this thread from Google support: https://support.google.com/pixelphone/thread/63843045?hl=en

Categories

Resources