Okay now my issue is that my G3 got affected by the wireless charging issue, AT&T agreed to replace my phone and are sending me a replacement, now my question is what does AT&T considers physical damage? I ask this because my phone has the infamous ir blaster hairline crack and the lower mic crack and i am worried that this will void my warranty if they claim it as "physical damage"
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I doubt they'll ever even notice it. I'm a little nervous to turn mine in on the Next program but again, I don't think they look that closely. Mine is cracked around the mic.
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aw1974 said:
I doubt they'll ever even notice it. I'm a little nervous to turn mine in on the Next program but again, I don't think they look that closely. Mine is cracked around the mic.
Sent from my LG-D850 using XDA Free mobile app
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Well i received the new phone and still haven't sent the other one back since i need to return it to stock and since they don't send you a battery with the "new" phone the i have to wait until i charge mine after my day ends to do that which i always just fall asleep jajajaja and what i did since mine is white i tried to get some nail polish or whiteout in the crack just a little bit so the crack doesn't look that noticeable and it works you just have to be patient lol
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Pics of how it looks now
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I have the black version and it's WAY less noticeable than the white. Let us know what happens after you return it.
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Don't do anything to it if you do they will notice that you tried to cover it up. I sent back my lgog with a hairline crack in the corner of the screen. What I did was take the box for the rma and before u put the phone in it crush the box where the defect is then put phone in bring to post office and if the say anything blame it on the post office
insanenyc said:
Don't do anything to it if you do they will notice that you tried to cover it up. I sent back my lgog with a hairline crack in the corner of the screen. What I did was take the box for the rma and before u put the phone in it crush the box where the defect is then put phone in bring to post office and if the say anything blame it on the post office
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That's a good idea and well I'll just leave it like it is now, I'll report back here if all goes alright
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Well apparently all has gone well and i was not charged or anything by AT&T
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Related
LG told me that screen bleed is going to be fixed in a software update?! How is that even possible?
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Sidmclovin said:
LG told me that screen bleed is going to be fixed in a software update?! How is that even possible?
Sent from my LG-P999 using XDA App
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They will lower the maximum brightness level making it less noticeable
By a method known as "smoke and mirrors".
Sent from my LG-P999 using XDA Premium App
more like they just told you something to make you go away and leave them alone for a while
I was like no sir I think your wrong. He was really confident that it was going to fix it. Then I asked when he said in a month or two... ha. But they are sending me a new battery cover because mine is getting a little crack form constantly removing the fn battery. Free of charge.
Sent from my LG-P999 using XDA App
The update is also going to fix cracked screens and dust
This is what we call "lying" ladies and gentlemen. They told you something that made you go away, that's all customer service is concerned with right now.
I heard the new update will actually change your screen to SAMOLED+ which is why it's taking so long.
hukkguai said:
I heard the new update will actually change your screen to SAMOLED+ which is why it's taking so long.
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I'm pretty sure this is wrong. I actually heard that the update spawned a tiny unicorn and it is poking holes in the LCD causing dead pixels.
Here are some pictures of my dads galaxy s4. The LCD is bleeding purple and blue dots and it gwtting worse every minuite. Thank god this hasnt happened to my S4 [yet]. Im making this post from the device support center. We are going to attempt to get this replaced. Ill keep yoi all updated.
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So I'm guessing pops accidentally sat on it after leaving it in his back pocket.
Thermalwolf said:
So I'm guessing pops accidentally sat on it after leaving it in his back pocket.
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Thats what I say or he dropped it on its side.
These pics makes my skin crawl. Sorry it has happen dude.
Ive been so cautious with my phone ever since I got it xD this is lile one of those worste nightmare situations.
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soulja4187 said:
Thats what I say or he dropped it on its side.
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When I saw that I asked him right away if he dropped it or if his pockets were tight. He responded no to both. I've never seen him drop it, in fact the phone is still flawless. Nevertheless, the ended up shipping out a new phone. AT&T has really good CS. I'll let you know when the phone gets here. Oh yea, almost forgot, his screen is turning yellow now too.
Sent from my Nexus 7 using xda app-developers app
Hey guys. Heres another update of the screen. When he woke up this morning he went to check his phone and found this. It got even worse. Whatever. We should be seeing a new one in 4 to 6 business days. Just a lil update.
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Wow that's ****ty. Glad they are replacing it. I would of made a huge stink if they tried saying that was due to wear and tear.
Sent from my GT-I9505 using xda app-developers app
how hard did he press on the screen? it looks like its been pressed VERY hard.
Slade8525 said:
how hard did he press on the screen? it looks like its been pressed VERY hard.
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Yea after seeing the updated photo there's no doubt that was caused by pressure. Sat on old phone before by accident and the screen did the EXACT same thing.
I wouldn't say this is a screen issue, just a damaged phone by accident :*(
Hopefully cs doesnt consider that physical damage and charge full retail price after they get it..
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i got my nexus 5 and did the speaker mod where i drill holes.now 2 days later i got light bleed on screen and bluehish tint spots ,i know warranty is void cause of mod . can i just buy speaker module and install it and try to rma?
that's pretty fraudulent
Thank adam first of all
caribouxda said:
Thank adam first of all
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I'd like to thank you instead! This is XDA, no one forces anyone to do anything on here. The OP of this post made his own choice of opening up his phone and drilling the holes.
Many people have done the same mod and no one else is facing the same problem. It could well be the OP drilled a little bit too hard which makes sense considering the screen is showing signs of damage.
OP: I was looking for spare speaker parts myself but have not seen any yet ( UK ).
Can you take a picture of the damage?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Its clouding. Weird because i didnt have it after i did mod.its a blue tint that i can only see in dark screen.black backgrounds. Ill try to take a pic
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Sent from my Nexus 5 using xda app-developers app
bgaccord said:
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Does the damage coincide with where you put the holes? For example where the bluish marks are on the screen?
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avocco said:
Does the damage coincide with where you put the holes? For example where the bluish marks are on the screen?
Sent from my Nexus 5 using XDA Premium 4 mobile app
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no, from what I'm seeing it looks like there may be something under the back cover which is causing pressure on the display. that does not look like light separation.
Take it back apart and see what you see.
AdamOutler said:
no, from what I'm seeing it looks like there may be something under the back cover which is causing pressure on the display. that does not look like light separation.
Take it back apart and see what you see.
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First of all.i want to thank adam for mod.
This issue has nothing to do with mod.I took phone apart and couldn't find anything. I turn it on without back cover and same issue.it started when i sat on it .its was in the bed under blanket ,forgot i had it there.
I can only see tge blue tint when it's black background. Others colors is not there
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bgaccord said:
First of all.i want to thank adam for mod.
This issue has nothing to do with mod.I took phone apart and couldn't find anything. I turn it on without back cover and same issue.it started when i sat on it .its was in the bed under blanket ,forgot i had it there.
Sent from my Nexus 5 using xda app-developers app
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After reading that, the thread became pointless.
good day.
bgaccord said:
First of all.i want to thank adam for mod.
This issue has nothing to do with mod.I took phone apart and couldn't find anything. I turn it on without back cover and same issue.it started when i sat on it .its was in the bed under blanket ,forgot i had it there.
I can only see tge blue tint when it's black background. Others colors is not there
Sent from my Nexus 5 using xda app-developers app
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This is what you should have started this thread with. You already know what caused the issue, and you're trying to get a free replacement on the phone by using Fraud.
I realize this is going to come across as offensive, but you were dumb enough to sit on your phone and now you're dumb enough to try to get XDA to help you attempt fraud against Google so you don't have to pay the money to get it fixed. Read the forum rules about illegal activity.
hotleadsingerguy said:
This is what you should have started this thread with. You already know what caused the issue, and you're trying to get a free replacement on the phone by using Fraud.
I realize this is going to come across as offensive, but you were dumb enough to sit on your phone and now you're dumb enough to try to get XDA to help you attempt fraud against Google so you don't have to pay the money to get it fixed. Read the forum rules about illegal activity.
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Click to collapse
I'm sorry guys. I'm an idiot. Last question
Why Is tint only visible black backgrounds? where can i get display for low price?
Sent from my Nexus 5 using xda app-developers app
Replacement LCD
For the LCD: http://www.etradesupply.com/lg/android-models/lg-nexus-5.html
Please be detailed in your original post.
Good Day and good luck.
bgaccord said:
I'm sorry guys. I'm an idiot. Last question
Why Is tint only visible black backgrounds? where can i get display for low price?
Sent from my Nexus 5 using xda app-developers app
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It's probably only visible on a dark screen because those are the areas where the actual display are under stress from the phone being bent. It won't necessarily make it BRIGHTER.... just more easily noticed. Kind of like if you touch your computer monitor. touch the screen where it's lighter, and you don't really notice much of anything. touch where it's darker, and you'll more easily see the distortion.
I'm so upset I wanted to share my sob story. I have had my G3 for 13 days now (pre-ordered and picked up on launch day) and I just cracked the screen. Only about one third of the screen is responsive so the device is almost useless now.
I put a Spigen Slim Armor case on it before even walking out of Best Buy with it so it has been "protected" from day one. Spigen's slogan for the G3 Slim Armor is "Absolute Drop Protection", but that's apparently not true here. They advertise that the corners have an "air cushion", but it fell on the corner. I bent over and it fell out of my shirt pocket literally 2 feet above the floor.
LG can't give me a repair estimate without sending it in. The guy on the LG Chat said probably $150 or so, but there's no guarantee on that amount. I've seen replacement glass on Amazon for $56.99 without the LCD screen and then Repairs Universe has the glass/LCD combo only. They said that it's near impossible to replace just the glass without the LCD and not mess it up. That combo costs $175.
Does anyone have any guidance or know how much it might cost through LG? Should I even attempt to repair it myself? Any advice would be great. I'll apologize in advance if I don't reply to posts right away. I'll be having trouble using the G3 at all. I'm going to get a sim card for my backup phone tomorrow and use that in the meantime.
I've seen in the past that lg has been fair on pricing. But never give an upfront cost. I'd just send mine in. Hate to hear that happened
Thanks for the reply. I may just send it in and eat the repair cost. I'm just disappointed in the whole situation.
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AllstarE4 said:
Thanks for the reply. I may just send it in and eat the repair cost. I'm just disappointed in the whole situation.
Sent from my LG-P930 using XDA Free mobile app
Click to expand...
Click to collapse
put squaretrade insurance on it and have them fix it for $75
EBay has the combo for 146.
http://m.ebay.com/itm/121391047944?nav=SEARCH
Sent from my LG-D850 using Tapatalk
screwyluie said:
put squaretrade insurance on it and have them fix it for $75
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I've never used square trade and didn't think about that. Have you had good experiences with them?
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Z51 said:
EBay has the combo for 146.
http://m.ebay.com/itm/121391047944?nav=SEARCH
Sent from my LG-D850 using Tapatalk
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I thought about that, but it would cost roughly the same for LG to fix it. That would save me the worry of attempting it myself and scrying it up even more. Although it can't be too hard.
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AllstarE4 said:
I thought about that, but it would cost roughly the same for LG to fix it. That would save me the worry of attempting it myself and scrying it up even more. Although it can't be too hard.
Sent from my LG-P930 using XDA Free mobile app
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I have the same case.. there is no cushion corners it's all pretty hard.. I'm looking for another with some more padding for the corners. Sorry to hear that happened to you.
louvass said:
I have the same case.. there is no cushion corners it's all pretty hard.. I'm looking for another with some more padding for the corners. Sorry to hear that happened to you.
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Yeah I was pretty disappointed with the corners. They advertise them as air cushion corners, but they are definitely just solid. I am also looking for a new case.
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I dropped my on its face and cracked the ZAGG glass screen protector. Luckily the screen underneath is unscathed
imitenotbecrazy said:
I dropped my on its face and cracked the ZAGG glass screen protector. Luckily the screen underneath is unscathed
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I've been wondering about those glass screen protectors and even more so now that I cracked my screen. It sounds like you are saying it has been worth it. Is that the brand with the warranty?
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AllstarE4 said:
I've been wondering about those glass screen protectors and even more so now that I cracked my screen. It sounds like you are saying it has been worth it. Is that the brand with the warranty?
Sent from my LG-D850 using XDA Free mobile app
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Yup I've already out it in to get a replacement. I've used their glass on my M8, S5, and now the G3. Love it
imitenotbecrazy said:
Yup I've already out it in to get a replacement. I've used their glass on my M8, S5, and now the G3. Love it
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Good to hear. I will definitely buy one to put on after I get mine back from repair
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AllstarE4 said:
Good to hear. I will definitely buy one to put on after I get mine back from repair
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The zagg invisible shield glass is excellent. It feels like real glass too. I would not hesitate to pick one up.
4ndroid99 said:
The zagg invisible shield glass is excellent. It feels like real glass too. I would not hesitate to pick one up.
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Thanks for the second recommendation on ZAGG. I remember a few years ago avoiding ZAGG because their thick screen protectors had a bad orange peel effect. I'm glad to see that you guys are happy with their glass screen protectors. I prefer a good word from fellow XDA folks over the best buy sales reps.
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AllstarE4 said:
I've never used square trade and didn't think about that. Have you had good experiences with them?
Sent from my LG-P930 using XDA Free mobile app
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they are fantastic, I insure all my electronics through them, and if you get emails from them, 3-4 times a month they will send you a code for 30-50% off a purchase with them. so it's cheap and great service
screwyluie said:
they are fantastic, I insure all my electronics through them, and if you get emails from them, 3-4 times a month they will send you a code for 30-50% off a purchase with them. so it's cheap and great service
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Good to know. Thanks for the info for sure. I signed up Friday actually so I'm not stressing so much about my G3 now.
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I had a Spigen slim armor on my note 3 and I dropped it from about 5 ft a few times and it never hurt the phone. The case has some marks, but then again I always use tempered glass screen protectors. I think it was a fluke that your phone broke from that unless it landed in its face and something hit the screen. Good luck getting it fixed.
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Ya it was probably more of the perfect drop to crack it. I was just so frustrated because it was the first drop.
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Don't you get 14 days to return the phone or can't you because it's user neglect?
Sent from my LG-D851
Got my daughter an S5 and she had been playing a game and then downloaded Skype and the phone for super hot and shut down. Now the power button Doesnt move and it's burned inside the back cover. It wasn't even plugged in is what gets me..
This happen to anyone else? I will be going to Sprint today to see our options, not sure how it could be blamed on us but you never know..
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Damn! I wouldn't settle for anything less than a brand new phone. That is really dangerous and they should kiss your ass! Lol. I haven't seen an s5 do that, but other phones have.
Dam! That's crazy. Demand a new one!
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Warranty or not that should be replaced as a defective device
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