Cracked my 13 day old G3 - AT&T LG G3

I'm so upset I wanted to share my sob story. I have had my G3 for 13 days now (pre-ordered and picked up on launch day) and I just cracked the screen. Only about one third of the screen is responsive so the device is almost useless now.
I put a Spigen Slim Armor case on it before even walking out of Best Buy with it so it has been "protected" from day one. Spigen's slogan for the G3 Slim Armor is "Absolute Drop Protection", but that's apparently not true here. They advertise that the corners have an "air cushion", but it fell on the corner. I bent over and it fell out of my shirt pocket literally 2 feet above the floor.
LG can't give me a repair estimate without sending it in. The guy on the LG Chat said probably $150 or so, but there's no guarantee on that amount. I've seen replacement glass on Amazon for $56.99 without the LCD screen and then Repairs Universe has the glass/LCD combo only. They said that it's near impossible to replace just the glass without the LCD and not mess it up. That combo costs $175.
Does anyone have any guidance or know how much it might cost through LG? Should I even attempt to repair it myself? Any advice would be great. I'll apologize in advance if I don't reply to posts right away. I'll be having trouble using the G3 at all. I'm going to get a sim card for my backup phone tomorrow and use that in the meantime.

I've seen in the past that lg has been fair on pricing. But never give an upfront cost. I'd just send mine in. Hate to hear that happened

Thanks for the reply. I may just send it in and eat the repair cost. I'm just disappointed in the whole situation.
Sent from my LG-P930 using XDA Free mobile app

AllstarE4 said:
Thanks for the reply. I may just send it in and eat the repair cost. I'm just disappointed in the whole situation.
Sent from my LG-P930 using XDA Free mobile app
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put squaretrade insurance on it and have them fix it for $75

EBay has the combo for 146.
http://m.ebay.com/itm/121391047944?nav=SEARCH
Sent from my LG-D850 using Tapatalk

screwyluie said:
put squaretrade insurance on it and have them fix it for $75
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I've never used square trade and didn't think about that. Have you had good experiences with them?
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Z51 said:
EBay has the combo for 146.
http://m.ebay.com/itm/121391047944?nav=SEARCH
Sent from my LG-D850 using Tapatalk
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Click to collapse
I thought about that, but it would cost roughly the same for LG to fix it. That would save me the worry of attempting it myself and scrying it up even more. Although it can't be too hard.
Sent from my LG-P930 using XDA Free mobile app

AllstarE4 said:
I thought about that, but it would cost roughly the same for LG to fix it. That would save me the worry of attempting it myself and scrying it up even more. Although it can't be too hard.
Sent from my LG-P930 using XDA Free mobile app
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I have the same case.. there is no cushion corners it's all pretty hard.. I'm looking for another with some more padding for the corners. Sorry to hear that happened to you.

louvass said:
I have the same case.. there is no cushion corners it's all pretty hard.. I'm looking for another with some more padding for the corners. Sorry to hear that happened to you.
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Yeah I was pretty disappointed with the corners. They advertise them as air cushion corners, but they are definitely just solid. I am also looking for a new case.
Sent from my LG-D850 using XDA Free mobile app

I dropped my on its face and cracked the ZAGG glass screen protector. Luckily the screen underneath is unscathed

imitenotbecrazy said:
I dropped my on its face and cracked the ZAGG glass screen protector. Luckily the screen underneath is unscathed
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I've been wondering about those glass screen protectors and even more so now that I cracked my screen. It sounds like you are saying it has been worth it. Is that the brand with the warranty?
Sent from my LG-D850 using XDA Free mobile app

AllstarE4 said:
I've been wondering about those glass screen protectors and even more so now that I cracked my screen. It sounds like you are saying it has been worth it. Is that the brand with the warranty?
Sent from my LG-D850 using XDA Free mobile app
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Yup I've already out it in to get a replacement. I've used their glass on my M8, S5, and now the G3. Love it

imitenotbecrazy said:
Yup I've already out it in to get a replacement. I've used their glass on my M8, S5, and now the G3. Love it
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Good to hear. I will definitely buy one to put on after I get mine back from repair
Sent from my LG-D850 using XDA Free mobile app

AllstarE4 said:
Good to hear. I will definitely buy one to put on after I get mine back from repair
Sent from my LG-D850 using XDA Free mobile app
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The zagg invisible shield glass is excellent. It feels like real glass too. I would not hesitate to pick one up.

4ndroid99 said:
The zagg invisible shield glass is excellent. It feels like real glass too. I would not hesitate to pick one up.
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Thanks for the second recommendation on ZAGG. I remember a few years ago avoiding ZAGG because their thick screen protectors had a bad orange peel effect. I'm glad to see that you guys are happy with their glass screen protectors. I prefer a good word from fellow XDA folks over the best buy sales reps.
Sent from my LG-P930 using XDA Free mobile app

AllstarE4 said:
I've never used square trade and didn't think about that. Have you had good experiences with them?
Sent from my LG-P930 using XDA Free mobile app
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they are fantastic, I insure all my electronics through them, and if you get emails from them, 3-4 times a month they will send you a code for 30-50% off a purchase with them. so it's cheap and great service

screwyluie said:
they are fantastic, I insure all my electronics through them, and if you get emails from them, 3-4 times a month they will send you a code for 30-50% off a purchase with them. so it's cheap and great service
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Good to know. Thanks for the info for sure. I signed up Friday actually so I'm not stressing so much about my G3 now.
Sent from my LG-P930 using XDA Free mobile app

I had a Spigen slim armor on my note 3 and I dropped it from about 5 ft a few times and it never hurt the phone. The case has some marks, but then again I always use tempered glass screen protectors. I think it was a fluke that your phone broke from that unless it landed in its face and something hit the screen. Good luck getting it fixed.
Sent from my LG-D850 using XDA Premium 4 mobile app

Ya it was probably more of the perfect drop to crack it. I was just so frustrated because it was the first drop.
Sent from my LG-P930 using XDA Free mobile app

Don't you get 14 days to return the phone or can't you because it's user neglect?
Sent from my LG-D851

Related

Best G2X protective cover?

I'm looking for a cover that isn't too bulky but does a decent job of protecting the phone. Any suggestions?
I ordered this one, http://www.amazon.com/gp/aw/d/B004Y2HUJO/ref=aw_d_iv_wireless?is=l&qid=1306963020&sr=8-48
I'll let you know how it is when I get the case.
Sent from my LG-P999 using XDA App
kdunn1994 said:
I ordered this one, http://www.amazon.com/gp/aw/d/B004Y2HUJO/ref=aw_d_iv_wireless?is=l&qid=1306963020&sr=8-48
I'll let you know how it is when I get the case.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I purchased the white version of this. My wife got the plad version.
Both have already began peeling the rubber like coating.
And it trapped an enormous amount of dust under the case.
When I took it off my phone got dust particles in the smallest crevices imaginable.
I would rate them a 1 out of 10
Sent from my LG-P999 using XDA Premium App
Wow, fml.
Sent from my LG-P999 using XDA App
Go search for "g2x tpu" at Amazon and buy one of the 4-5 dollar ones. You wont regret it, its one of the best cases ive ever had.
This is in the wrong section BTW
Thread moved to proper forum.

Screen protector....

Good day. I'm looking into screen protectors for the Infuse. Any recommendations?
Sent from my Inspire 3 1/3G using XDA Premium
I really like the Zagg invisible shield. Some people whine about the orange peel effect, but you cant even feel it. Sure, it adds some minor friction but only if you are pressing down hard, which you shouldnt be doing anyways. The phone can register light touches.
I think it works better than other protectors when it comes to scratch protection because its thicker and actually prevents scratches,where your average thin film of plastic just keeps dust away
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I agree. Zagg Invisible Shield all the way. Accept no substitutes!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I'm rocking the ivisor AG. I got mine att store, maybe available at bestbuys and such. The price is $24.99 for just one protector but its well worth it. This particular protector is 100% anti-glare and anti-fingerprint and its removable and washable. So technically this one screen protector should out last your contract, providing you're not careless with your phone. Highly recommened.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I agree ivasor ag
But this should be in acsersories topic
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LG_iiNsTiiNcT said:
I agree ivasor ag
But this should be in acsersories topic
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Click to collapse
Lol, I agree...didn't even realize it wasn't in acc.
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nash2000 said:
I'm rocking the ivisor AG. I got mine att store, maybe available at bestbuys and such. The price is $24.99 for just one protector but its well worth it. This particular protector is 100% anti-glare and anti-fingerprint and its removable and washable. So technically this one screen protector should out last your contract, providing you're not careless with your phone. Highly recommened.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
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Click to collapse
Same here. Only thing is that to me it does take away "some" from the quality of the screen. but thats to be expected with the level of protection. by quality I mean the "crispness" (drawing blank on exact word) But would still recommend
RockingKK said:
Same here. Only thing is that to me it does take away "some" from the quality of the screen. but thats to be expected with the level of protection. by quality I mean the "crispness" (drawing blank on exact word) But would still recommend
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Click to collapse
Same here. I bought my infuse in early June, the chick at the store put it on for me, I first took it off about 3 weeks later and man...did my screen pop with color. It may take away from the crispness but its wayyy better than the screen protector on my iphone, felt like a projection tv
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
djbrian52 said:
Good day. I'm looking into screen protectors for the Infuse. Any recommendations?
Sent from my Inspire 3 1/3G using XDA Premium
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i would recommend the ivisor ag from moshi. i sell these in my store all day. they're 100% bubble free so anyone can remove and reapply at any time and there will still be absolutely no bubbles plus you can wash it what???? so sick...
the good thing about the invisible shield from zagg @ best buy (or where ever) is that is life time warranty but have you seen the process of that??? you have to send the screen protector back to them and pay for another one then they refund you later on. can you say ridiculous!!!
I bought screen protectors from Amazon.com 20 cents each... , Excellent, Very nice premium quality.
Ivisor bar none. Best screen protector I have ever had. I have washed it several times with soap an water works perfectly.
Sent from my SAMSUNG-SGH-I997R using Tapatalk
Damn it! My bad on the wrong section.
Sent from my Infuse 4G using XDA Premium
ok, so I went and looked at the ivisor, but I only see them for iphones/itouch? I don't want to sound retarded.. but I'm a retard..
nash2000 said:
I'm rocking the ivisor AG. I got mine att store, maybe available at bestbuys and such. The price is $24.99 for just one protector but its well worth it. This particular protector is 100% anti-glare and anti-fingerprint and its removable and washable. So technically this one screen protector should out last your contract, providing you're not careless with your phone. Highly recommened.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
Same here
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
ok, I found it from 3rd party vendors.. that's odd that the manufacturer doesn't have it listed on the website.
hi guys, which one am I supposed to buy? Zagg or ivisor AG.. crispness is important to me..
thanks

Screen replacement

Hello xda community!
With an unfortunate drop from my high up bed, my g2x's screen cracked.
Thankfully the entire screen still works just fine.
My question is, does anyone know where I should go to have my screen replaced? Or if anyone knows a good way to replace the screen?
Any help and suggestions will be appreciated!
Thanks in advance!
Sent from my LG-P999 using xda premium
Well if you have the time and the skill. Do it yourself. Fleabay has them for $50..
http://www.ebay.com/itm/OEM-Touch-Screen-Digitizer-LG-P999-Optimus-2X-Star-NEW-/170671183951
I have replaced a few smartphone digitizers now and it is not that hard. Just watch a youtube video and get the right tools on amazon for cheap. I would say the skill level is 6/10.
or you could pay double that for a company to do it for you and be without a phone for a week or two...
I have a dugutuzer for sale. Brand new. Its not hard at all. Took me 20 minutes. Pm me if you want it. Ill even send you the tools needed.
Sent from my LG-P999 using xda premium
I am in the same boat.. I just bought mine from e-bay for $39.00 free shipping.
iCraft said:
Hello xda community!
With an unfortunate drop from my high up bed, my g2x's screen cracked.
Thankfully the entire screen still works just fine.
My question is, does anyone know where I should go to have my screen replaced? Or if anyone knows a good way to replace the screen?
Any help and suggestions will be appreciated!
Thanks in advance!
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
In my area, if you look at Craigslist, there are so many people that offer cellphone repair services. Try Craigslist.
Amazon sells a replacement kit for about 60 dollars it has the tools and screen. I did it in under 20 min.
Just search Amazon buddy and then search YouTube for a video on how to take it apary
Nvidia always!
g2x
Wassup Bluzmeister this the one that bought the mother board off you email me at [email protected]
The only problem I have with doing it myself, is that I have tried replacing the screen on my old mt3g slide and ended up screwing up my phone, and had to throw it away.
After that, I don't feel safe doing it.
Sent from my LG-P999 using xda premium
Thankfully I found this thread and went the Amazon route as well - $54 and about 30 mins of prying a few stubborn glass shards off the frame later my g2x is working flawlessly.
I'd even go so far as to say this new digitizer is a little more responsive than the original one!
iCraft said:
The only problem I have with doing it myself, is that I have tried replacing the screen on my old mt3g slide and ended up screwing up my phone, and had to throw it away.
After that, I don't feel safe doing it.
Sent from my LG-P999 using xda premium
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Click to collapse
Haha I know how you feel with the mt3g slide. That one is impossible because one of the slidescrews got stripped for me. Thankfully I had drill bits handy. I just replaced my aunts g2x last Monday and it is easy if you buy the digitizer with the bezel, that way you don't have to worry about prying the glass. Difficulty is like 5/10. All you have to do is take your time. If a 17 y/o can do it, so can you
Sent from my LG-P999 using xda premium
pcchameleon said:
Well if you have the time and the skill. Do it yourself. Fleabay has them for $50..
http://www.ebay.com/itm/OEM-Touch-Screen-Digitizer-LG-P999-Optimus-2X-Star-NEW-/170671183951
I have replaced a few smartphone digitizers now and it is not that hard. Just watch a youtube video and get the right tools on amazon for cheap. I would say the skill level is 6/10.
or you could pay double that for a company to do it for you and be without a phone for a week or two...
Click to expand...
Click to collapse
I just bought one of these for about 23 dollars same seller. I replaced it but the digitizer does not work as good as the original. It is not as accurate to the touch and hardly works at all with a screen protector on it. If I had to do it over I would get the one mounted to the frame. It worked like the original.
Sent from my LG-P999 using xda premium
iCraft said:
Hello xda community!
With an unfortunate drop from my high up bed, my g2x's screen cracked.
Thankfully the entire screen still works just fine.
My question is, does anyone know where I should go to have my screen replaced? Or if anyone knows a good way to replace the screen?
Any help and suggestions will be appreciated!
Thanks in advance!
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
zylith said:
I am in the same boat.. I just bought mine from e-bay for $39.00 free shipping.
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=-rXX7Rm4gnA
They now have them for under $25
mustangtim49 said:
They now have them for under $25
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Click to collapse
moeahmad1995 said:
You replaced it in that dusty environment in the picture? How???
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The force, I make all the dust sit and beg.
Sent from my LG-P999 using xda premium

Ghost Armor?

Does anyone know if they have life time warranty? I have a small scratch and I've only had the screen protector for 3 months. I was gonna see if they could put a new one on.
Sent from my SAMSUNG-SGH-I727 using xda premium
Wouldn't hurt to go ask. The guys at the kiosk I went to were pretty cool.
Kenneth.Torres said:
Does anyone know if they have life time warranty? I have a small scratch and I've only had the screen protector for 3 months. I was gonna see if they could put a new one on.
Sent from my SAMSUNG-SGH-I727 using xda premium
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Per their web site.....
Ghost Armor is backed by a lifetime warranty. If it ever scratches, tears, peels or for any reason you are not satisfied, you can warranty out your Ghost Armor! Returning the original Ghost Armor is required.
Got it replaced lol $5 not bad
Sent from my SAMSUNG-SGH-I727 using xda premium
Yeah, you only have to pay the cost of installation, not material as long as you return your old one as RipPeR said. Even works on replacement devices GA is pricey, but the quality is second to none.

S3 with ONE crack

Okay I'm not trying to sell my s3 here, but I need advice on selling it locally. My s3 is in great condition. the screen has literally NEVER been touched, but I did drop it on a church trip and a crack covers a bottom corner. Just one in-line crack on the bottom corner. I want to know a decent selling price is cause you can't tell the crack is on the screen when the screen is on and everything works perfect still. including where the crack is. I have the s4 now so I'm looking for a little extra cash but don't wanna rip myself or a buyer off. thanks!
the screen protector is dirty near the home button just so you know that is not the actual phone
replace the glass and you will get much more for it.
kidhudi said:
replace the glass and you will get much more for it.
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isn't that pretty expensive??
Sent from my SCH-I545 using xda app-developers app
coltonwood said:
isn't that pretty expensive??
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all you need is a 20 dollar part and a heat gun/ hair dryer.
there are videos on youtube. looks pretty "fool proof" if you are willing to risk possibly messing the digitizer up. if that happens you are at like 200 bucks in repairs.
kidhudi said:
all you need is a 20 dollar part and a heat gun/ hair dryer.
there are videos on youtube. looks pretty "fool proof" if you are willing to risk possibly messing the digitizer up. if that happens you are at like 200 bucks in repairs.
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Click to collapse
yeah I've soon some videos but don't know if I'm ready for that :/ let's say I sold it as is..how much would you estimate I could get fairly?
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coltonwood said:
yeah I've soon some videos but don't know if I'm ready for that :/ let's say I sold it as is..how much would you estimate I could get fairly?
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Click to expand...
Click to collapse
Most likely 280? Not really sure
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coltonwood said:
let's say I sold it as is..how much would you estimate I could get fairly?
Click to expand...
Click to collapse
Honestly, I don't believe it will sell as is. The S4 is out and that has caused some S3s on Ebay and Craig's List that don't have the crack for fairly reasonable prices.
I hope I'm wrong but I'd really try to repair it or at least get prices on having someone else do it for you. If you know someone who can fix it, you might get it done for parts plus a couple of six packs. :laugh:
Radioshack has a service they offer that fixes broken screens and it is less than a 100 bucks. I know in my area there are at least 2 places that fix screens for less than 50 dollars. Most of the phones on Craigslist in my area have already dropped in prices so don't expect much more than 200 for a broken screen.
Sent from my SCH-I535 using xda premium
well I already have the s4 and a backup droid x2 (haha I know) so I may just sell it for around $100-120. otherwise it will sit on my desk. I have a friend that already wants it bad. He is switching from an iPhone of many years so I can cut him a deal to help him out. Thank you everyone for the advice!

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