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OK, now I have a problem.
If I turn my xoom off and then on again the touchscreen will not respond to any input, only hardware buttons work.
If I hold volume up and power button to restart, it restarts and everything works OK. I can but it to sleep and wake it up and still everything works. Everything works until I turn it off and on again, then the problem returns and I need to hold volume up and power button to restart it again to get the touch screen working.
I searched the net but didn't find anything similar.
Any ideas?
is it still stock or you rooted / update kernel ?
errevi said:
is it still stock or you rooted / update kernel ?
Click to expand...
Click to collapse
Its complitly stock wifi only Xoom, bought from US about two weeks old.
I tried Factory reset, it didn't change anything.
Strange thing is that volume up and power reset fixes it every time. And it works fine until i turn it off again. What does this volume up and power button command do exactly, soft reset? If soft reset fixes it, it can't be a hardware problem or can it?
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Motive101 said:
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Click to expand...
Click to collapse
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
poisike said:
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
Click to expand...
Click to collapse
gysgtusmc said:
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
Click to expand...
Click to collapse
Thanks for trying to help! I'm not sure i want to mess with this yet. I talked to Motorola about my problem and the seemed very interested in my problem, so i will wait and see what they suggest.
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Ieracos said:
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Click to expand...
Click to collapse
They are still thinking how they can help me, there is no solution yet, I will let you know when I get a solution from them.
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
poisike said:
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
Click to expand...
Click to collapse
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Ieracos said:
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Click to expand...
Click to collapse
In fact someone from Motorola US contacted me and offered help, so I can't really say anything bad about Motorola, they are really friendly and helpful. They offered to replace my Xoom, but later discovered that i'm not in US and suggested that I should be able to get a replacement from europe.
Before I was contacted by Motorola US, I sent a email to Motorola UK and they also apologized for the problems I had and offered to replace my Xoom, only problem is that they don't have any in stock at the moment, so I have to wait about two weeks.
As my Xoom works great after I force reboot it, it's not a problem for me to wait, I can use my Xoom until I get a replacement.
I would like to thank Motorola for the great support that they have offered me and I will update this thread when my issue is resolved.
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
poisike said:
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
Click to expand...
Click to collapse
I'm trying to do it right now
A little update.
I have been using my faulty Xoom for over two weeks now. I didn't turn it off so it worked until today. Today i tried to install a app from Market and My apps crashed, so i tried to stop it and this caused Launcer to FC (Does Launcer FC cause a automatic reboot?). The screen went black and in about 20 seconds it did show me the lock screen and i had no touch screen control. So i force rebooted it and now it doesn't even start up anymore, it's stuck on boot animation.
So it's starting to get really frustrating... I'm even considering to buy another Xoom, but this really isn't a solution, i have no use for two (if i ever get a replacement).
Has anyone any ideas? Why is it now stuck on boot animation, doesn't this look like a software problem? Is there any way to push clean images to it without unlocking? I understand that unlocking will void my warranty?
Is it possible to flash the official stock images without unlocking?
Ok, i got it to boot up again. I did Wipe data/factory reset and now it boots up again, but still no touch control.
And it seems that i have confirmed that doing too many force reboots will mess up the system.
BTW, there is a way to get into Android recovery on WIFI only Xoom, i wish i had known this before, "adb reboot recovery" works.
Can someone please answer my question, is it possible to flash the official stock images without unlocking? Maybe that will fix my touch screen control problem...
I've having this same issue but mine is worse.. the touchscreen is not working AT ALL.. only the power button works..
I can restart the xoom with the volume up power button but after it restarts still no response from the touchscreen!
What can I do to fix this?
Any help would be appreciated..
After a few days on cm9 .. my touch screen become unresponsive.. at first it only take one time lock and unlocking it again to make it normal.. + another few day.. now it take many time to make it work.. after that i change back to ddkp3 with adipat kernel but the problem didnt go away fully it came back to 1 time lock back to fix the unresponsive.. i wipe cache/dalvik cache.. flash xxkp3>>ddkp still stay like that.. anyone else facing this?
there is also text of "safe mode" at the left bottom of the screen// fixed with switch on + volume up button
It seems like .. it happen when i reach deep sleep.. after it went to deep sleep and i want to use the phone this problem occur ..
any help?
Edit:
now i need to lock and lock again 3 time + before my touch screen become responsive
what Rom you use again? DDKP3?
i have tried .. ddkp1/2/3 .. xxkpe/q/u and one froyo firmwire.. it still is the same..
are my touch screen broke? .. but i can still use it after some unlocking ..
xepisode said:
i have tried .. ddkp1/2/3 .. xxkpe/q/u and one froyo firmwire.. it still is the same..
are my touch screen broke? .. but i can still use it after some unlocking ..
Click to expand...
Click to collapse
its a hardware problem..instead of playing doctor doctor with it..go to a service centr..if ur still inwarranty..if not..thn well god bless..
xepisode said:
After a few days on cm9 .. my touch screen become unresponsive.. at first it only take one time lock and unlocking it again to make it normal.. + another few day.. now it take many time to make it work.. after that i change back to ddkp3 with adipat kernel but the problem didnt go away fully it came back to 1 time lock back to fix the unresponsive.. i wipe cache/dalvik cache.. flash xxkp3>>ddkp still stay like that.. anyone else facing this?
there is also text of "safe mode" at the left bottom of the screen// fixed with switch on + volume up button
Click to expand...
Click to collapse
Hmmm... I am going through a similar problem... I've noticed that when this unresponsiveness occurs and I keep my phone for charging the touch becomes normal again. But as soon as I disconnect the problem comes back.
I had this issue before too. When I was on TheFrankestains miui v10.5... And now I am on RemICS v2.
I'll like to mention here that on v1 of RemICS I didn't face this issue. In v2 the developer did mention a change in the kernel.
Also another er thing with the unresponsiveness the bln is acting weird too. Now I don't know what to conclude from all this.
And ya when it had occurred before I did take it to the customer service. And all they did was remove my screen guard and reflash the stock. :what:
The problem disappeared that time but it has resurfaced again. :sly:
Sent from my GT-I9003 using XDA
ammar786 said:
And ya when it had occurred before I did take it to the customer service. And all they did was remove my screen guard and reflash the stock. :what:
The problem disappeared that time but it has resurfaced again. :sly:
Sent from my GT-I9003 using XDA
Click to expand...
Click to collapse
Even I'm facing this issue and thats the exact reason i'm not going to service center. I doubt its a H/W issue cause the screen does work! If it had been a H/W problem then the shouldnt have been any touch response!
Its might be similar to backlight issue but too bad we're facing it on stock aswell.
I had posted a logcat in the dev ICS thread but no response from anyone.
If there are more people facing this issue then please come forward.
I got only one phone. . And i cant use it.
exctngdude said:
Even I'm facing this issue and that's the exact reason i'm not going to service center. I doubt its a H/W issue cause the screen does work! If it had been a H/W problem then the shouldn't have been any touch response!
Click to expand...
Click to collapse
I'm on ICS Alpha V6 . I get this problem occasionally.
Problem occurs when i get a call and the touch becomes unresponsive. Not all the times but sometime. If i lock the screen and unlock it becomes proper. Sometimes it takes 2-3 locks and unlocks. Weird. Never had this problem in stock before .
Everytime this problem starts after a call. Happens on stock as well as custom Roms. Can't figure out if it's software or hardware problem. But the touch becomes normal when the phone's kept on charging.
Anyways going back to the customer service tomorrow. Will tell them to change the touch panel.
Sent from my GT-I9003 using XDA
Probably Hardware, i am using RemICS v2 and NOT experiencing this issue on both my device and my sister's device (tried the call thing too)
I advise you guys to go to the service center (without a screen protector) and with the stock rom (so they don't have to flash anything) so they see it live, and hence there's no point of flashing stock again (over stock lulz) they'll probably change the screen for you.
i have the same problem now.. i dunno if i will ever get this phone fixed. my warranty's expired for a month.
saywhatt said:
i have the same problem now.. i dunno if i will ever get this phone fixed. my warranty's expired for a month.
Click to expand...
Click to collapse
Well all of a sudden my screen is working now, touch wood.
I'm in Chennai right now. Was having the problem in goa. Don't know if the weather has made a difference.
Will find out when I get back to goa.
Btw, I had flashed UCv15 yesterday. So try flashing it and stay on it for a few days.
Sent from my GT-I9003 using xda premium
Need Help!!
im on stock ROM.. my touch screen is unresponsive after i unlock the screen..
sometimes i can press a few icons after unlock.. but most of the time i can press only once after i unlock the screen and then it does not respond... the soft buttons also do not work.. tried clearing cache, factory reset, flashed stock rom, etc....
P.S: the hardware buttons work fine!
Please Help!!!
malekts said:
Need Help!!
im on stock ROM.. my touch screen is unresponsive after i unlock the screen..
sometimes i can press a few icons after unlock.. but most of the time i can press only once after i unlock the screen and then it does not respond... the soft buttons also do not work.. tried clearing cache, factory reset, flashed stock rom, etc....
P.S: the hardware buttons work fine!
Please Help!!!
Click to expand...
Click to collapse
Everyone needs Help here dude...!!!
Same problem for everyone...
is it more likely to be a hardware issue??
It is a Hardware issue.
I gave my phone to the Service Centre yesterday. I called them today to check on the status. They said it's a hardware issue so they'll give it tomorrow. Let's hope for the best...
BTW I will get an extended warranty on the replaced part, won't I?
exctngdude said:
Well all of a sudden my screen is working now, touch wood.
I'm in Chennai right now. Was having the problem in goa. Don't know if the weather has made a difference.
Will find out when I get back to goa.
Btw, I had flashed UCv15 yesterday. So try flashing it and stay on it for a few days.
Sent from my GT-I9003 using xda premium
Click to expand...
Click to collapse
And the problem is back. Not entirely though.
After deep sleep if I unlock the phone, the touchscreen doesn't work. I have to lock and unlock to get it working.
After unlocking, once the display goes off, the menu and back keys stop working. Have to lock unlock again.
Had flashed cm9 stock kernel yesterday morning since gps isn't working for me in UCv15. Didn't face any problem yesterday after flashing stock kernel.
Sent from my GT-I9003 using xda premium
Got my phone back today. They replaced my touch panel. Everything fine for now.
Let's see if it really was the problem.
Back to ICS.
Sent from my GT-I9003 using XDA
A question I want to ask, do the ppl who got this problem use a back cover?
Sent from my GT-I9003 using XDA
by back cover you mean protective case? if so, yes i do!
and the touch panel means the digitizer right?
Hello all, my old Nexus 5's wifi stopped working back in January for no apparent reason. Everytime I tried turning it on for some strange reason it just Grey's out. The MAC Address is also really weird. I tried looking for a solution but to no avail. I'm starting to think that it's a hardware issue. These are what I've done so far for the past 4 months or so:
- rebooted the phone
- wiped the cache
- wiped data using TWRP
- letting the battery drain and charging it again after a couple weeks
- smacking the back side on my hand (lightly of course)
Any help would be much appreciated. Also, it's not my primary phone anymore so I can't tell whether cellular connection would be working or not.
Just did a factory reset and wiped everything, still nothing. MAC Address is just a solid 2.00.000.00. Also, Bluetooth still works.
Try running a stock 4.4 or 5.01 rom. If the problem still exists, I'd say it's a hardware issue.
audit13 said:
Try running a stock 4.4 or 5.01 rom. If the problem still exists, I'd say it's a hardware issue.
Click to expand...
Click to collapse
I flashed stock marshmallow but I couldn't find Lollipop or KitKat anywhere on Google's website, only marshmallow.
https://developers.google.com/android/images#hammerhead
audit13 said:
https://developers.google.com/android/images#hammerhead
Click to expand...
Click to collapse
Ahh okay I see them now. Thanks, I'll update what happens once I get the chance to do it
audit13 said:
https://developers.google.com/android/images#hammerhead
Click to expand...
Click to collapse
Keeps giving me an error Everytime I try flashing the latest KitKat/lollipop. Only marshmallow works
Hmm, I had a similar problem few months ago, tried flashing the latest stock firmware; didn't help and then moved back to a custom ROM. Strangely, it didn't work at that time too but kept the phone the same for an hour and out of nowhere it started working. Seems like the phone is really dying now.
xsacter said:
Keeps giving me an error Everytime I try flashing the latest KitKat/lollipop. Only marshmallow works
Click to expand...
Click to collapse
What is the error? Did you try flashing each img file separately rather than using flashall?
rajatgupta1998 said:
Hmm, I had a similar problem few months ago, tried flashing the latest stock firmware; didn't help and then moved back to a custom ROM. Strangely, it didn't work at that time too but kept the phone the same for an hour and out of nowhere it started working. Seems like the phone is really dying now.
Click to expand...
Click to collapse
Damn you got lucky then. I think mine is just a hardware issue, which is much worse.
audit13 said:
What is the error? Did you try flashing each img file separately rather than using flashall?
Click to expand...
Click to collapse
Gives me an error about MDU or something like that. I'll send a screenshot in a bit
Still doesn't work for me. I'm gonna try taking apart the phone to see if the wifi chip is ok, hopefully it's not a hardware issue.
Same problem here, even on custom ROMs and factory images,
Is there any hardware solution? Maybe an external WiFi antenna or something like that?
Ph4 said:
Same problem here, even on custom ROMs and factory images,
Is there any hardware solution? Maybe an external WiFi antenna or something like that?
Click to expand...
Click to collapse
Not that I know of unfortunately. Guess we'll have to buy a new Mobo for the phone
Hi guys! Since today I hopped on the "activating wifi" train too!
I'm on Lineage 14.1 CAF, and did a full wipe and flash, no changes.
I followed a guide in a post here on XDA to recreate the MAC address file, after that wifi worked for a couple of minutes, then went down again.
I thought about flashing MM stock image, but after reading your posts I think i'll keep my phone this way until I buy an OP6.
Luckily I have 15Gb of cellular data
What I did was I opened the phone and took out the motherboard and disconnected the battery from everything, then took out the heatsink that's on top of the wifi chip. It worked for a bit then it stopped working for good. It definitely has to be a software issue because Bluetooth is working fine.
It could be a hardware problem. I have two Nexus 5 motherboards where the wifi tries to turn on and, eventually, the slider goes back to the off position.
audit13 said:
It could be a hardware problem. I have two Nexus 5 motherboards where the wifi tries to turn on and, eventually, the slider goes back to the off position.
Click to expand...
Click to collapse
Damn, I guess I'll have to change the motherboard to get it working again. I might just sell it as is or for parts since it hasn't been my main phone for a while. But I did want to give it to my nephew...
My Solution {Nexus 5 stuck on "Turning wifi on"}
xsacter said:
Hello all, my old Nexus 5's wifi stopped working back in January for no apparent reason. Everytime I tried turning it on for some strange reason it just Grey's out. The MAC Address is also really weird. I tried looking for a solution but to no avail. I'm starting to think that it's a hardware issue. These are what I've done so far for the past 4 months or so:
- rebooted the phone
- wiped the cache
- wiped data using TWRP
- letting the battery drain and charging it again after a couple weeks
- smacking the back side on my hand (lightly of course)
Any help would be much appreciated. Also, it's not my primary phone anymore so I can't tell whether cellular connection would be working or not.
Click to expand...
Click to collapse
MY Nexus5 got the same problem WiFi just stopped working suddenly. The mac got some stupid address like 2.00.00.00. I tried every thing still nothing. I have already rooted my nexus so tried different roms but issue still remains.
Then i just remembered about the ROM UBUNTU Touch i have installed it and WiFi in Ubuntu start working again with original mac address. I am currently using Ubuntu touch and didn't try to reinstall the android rom again.if some one try this and got WiFi working like me please inform me that if the WiFi still works if i reinstall android system.
If you want to download Ubuntu touch download it from ubports
xsacter said:
Hello all, my old Nexus 5's wifi stopped working back in January for no apparent reason. Everytime I tried turning it on for some strange reason it just Grey's out. The MAC Address is also really weird. I tried looking for a solution but to no avail. I'm starting to think that it's a hardware issue. These are what I've done so far for the past 4 months or so:
- rebooted the phone
- wiped the cache
- wiped data using TWRP
- letting the battery drain and charging it again after a couple weeks
- smacking the back side on my hand (lightly of course)
Any help would be much appreciated. Also, it's not my primary phone anymore so I can't tell whether cellular connection would be working or not.
Click to expand...
Click to collapse
Hi guys i have tested as mentioned before and reinstalled stock room after installing ubuntu my WiFi is working again perfectly :fingers-crossed::fingers-crossed: . Who has the problem of this kind should try doing this method it will reinsert or reset the mac address and get rid of the problem of the mac address of 2.00.00.00.00. and your original mac address will be restored. It worked for me hope it can help you also
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Rexee said:
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Click to expand...
Click to collapse
hi firstly tell me what trouble shooting have you done and secondly what rom are you on is it stock or custom
kallum7 said:
hi firstly tell me what trouble shooting have you done and secondly what rom are you on is it stock or custom
Click to expand...
Click to collapse
I was on a Custom rom i forgot the name but i think it was Tuga its been a while since i last used the phone due to the issue. But the touch screen didn't work in recovery either.
Rexee said:
I was on a Custom rom i forgot the name but i think it was Tuga its been a while since i last used the phone due to the issue. But the touch screen didn't work in recovery either.
Click to expand...
Click to collapse
please follow this https://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732 and when it says it is only for hard bricks a=only still use it
Rexee said:
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Click to expand...
Click to collapse
If you're screen stopped working after dropping it, it is most likely damaged. Dropping it will not cause any rom to malfunction and stop touch from working. It may be a loose connection, or if you got the device used from somewhere, the screen may have once been replaced and the replacement may not be as good as the original (which by no means was perfect either).
It happened to me. Open your opo, disconnect and then reconnect the screen.
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
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It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.