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So, here's a small bug I found with my Arrive. Not sure if it affects other Arrives or even 7 Pro's. Here's how you'd replicate it:
1. Connect something to the 3.5mm headphone jack.
2. Play some music.
3. Slide the phone open or closed. Music stops.
Anyone else having this issue?
EDIT: This started happening after the official Mango update. Never happened on the RTM.
Yup, same thing here...and the bug with launching Bing was never fixed either, where it will drop all sound processing and give it a flat sound.
Also a couple of the official HTC apps now claim they aren't for this phone when they worked on it on all prior builds, including NoDo.
Why do we now have less official apps available for this phone with Mango?
I'm beginning to feel like we got the short end of the stick with Mango.
bug sucks
I am seeing hte same thing. Whats sucks is I was running 7720 already and was not having this problem. I plugged in phone and the update was straight up available (had to force my 2 nodo phones) and now I am paying for it........
Offical Release info below - I forgot to get it before.
Operating system: 7.10.7720.68
FW: 2305.13.40301.651
HW: 0002
Radio soft: 1.53.00.08.30_23.16w.05.06u
Radio hard: 2.0.3.0
Bootloader: 4.3.230513.1(130787)
Chip-SOC: 2.3.0.5.13
Apparently for these problems, we're at the mercy of Microsoft, because HTC has no fixes in the pipeline.
Would be interesting to see if the Quantum (the only other sliding WP7 phone, not counting the Surround) suffers the same bug.
yes, I have also noticed the same bug. Hope that it can be fixed, as it is quite annoying.
Hey, everyone. I own a TMOUS HD7 and experienced similar issues. Somehow, I believe it's related to the screensaver timing out. After I turned off screensaver, my music plays with no problem. When I turn screensaver on, I hear it stutter a little when switching songs before it finally freezes.
Try it out and see what happens. Share the wealth!
Yes!
I too am having this issue. I have been able to recreate it with 3 different pairs of headphones AND my stereo adapter in the truck.
I took the Arrive in to the Sprint store last night to see if there was something with the jack. This was after I posted in their forums AND contacted HTC. HTC wasn't able to recreate the problem. Neither was the Sprint tech, though he really was trying desperately to. He even brought the phone out to me with the headphones he was using and, sure enough, no problem.
Given that I was pointed to this thread, I will now include it with my open ticket with HTC to see what they can come up with.
I'll let you know what I find out!!!
I don't know if its the same issue, however:
Listening on headphones, under lock screen. Things work fine for a random amount of time then, it would stop, always at the end of a track. I cannot comment on the relevance but there was always an email (or more than 1) showing on the lock screen when pressing the power button. On some occasions the phone would freeze up completely, had to press and hold the power, to turn off.
Sent from my 7 Pro T7576 using XDA Windows Phone 7 App
I have sent HTC all the information I have on my issue and they suggest you all send them info too so they can get more documentation on it. They'll need your phone Serial Number as well as the type of headphone(s) you are using and having the problem with.
Techygeek82 said:
I have sent HTC all the information I have on my issue and they suggest you all send them info too so they can get more documentation on it. They'll need your phone Serial Number as well as the type of headphone(s) you are using and having the problem with.
Click to expand...
Click to collapse
As with me (I would have replied on the Sprint forums, but meh, it's a bit tedious), this happened with my Sony component stereo, my AKG K271 mkII's, Koss PortaPro, and Sony car stereo.
I don't think ALL Arrives are suffering from this problem, but it seems a significant number are.
Xodium said:
As with me (I would have replied on the Sprint forums, but meh, it's a bit tedious), this happened with my Sony component stereo, my AKG K271 mkII's, Koss PortaPro, and Sony car stereo.
I don't think ALL Arrives are suffering from this problem, but it seems a significant number are.
Click to expand...
Click to collapse
I'll probably go post over there though just in case. That way if others read it they get the same info.
Funny thing is, my Arrive was replaced about two weeks ago because the speaker failed on it.
HTC Escallation department called me back and we discussed it a bit. Has anyone tried this with a pair of headphones that have a microphone to see if the problem is recreated by that?
They are going to get the ticket over to their R&D team to work with Microsoft on this.
More to develop...
Yeah, I've got Nokia BH-905i with microphone. Using HTC 7 Pro with Mango. Exactly the same issue. When using A2DP - no problems at all.
Not confirmed hints: no freeze when charging, no freeze when playing MP3, freezes when playing WMA (even WMA Lossless) only.
HTC Arrive running official Mango. Under lock screen if I slide the phone open it pauses the music.
Also when I go into Bing/Search the music pauses and then gets flat. I am doing this with just a basic pair of headsets. I'll try my wifes HTC Arrive when I get home and also try a pair of headsest with a microphone to see if it still happens.
---------- Post added at 03:17 PM ---------- Previous post was at 03:10 PM ----------
Hell even with no headsest in the jack and on the Start screen if I slide the arrive open the music pauses.
I also have the headphone Bug...annoying! Lets hope HTC can get Microsoft to fix it...
---------- Post added at 11:54 PM ---------- Previous post was at 11:14 PM ----------
Works with shipped HTC Earphones for me. Or maybe it was this procedure
connect to charger - connect headphones - play Music - disconnect from charger
Same here on my Arrive. Forced the updated (because Zune kept telling me I was "up to date" for the past week) and I have the same annoying problem, I thought it was just me.
nope youre not Original HTC Headphones are working But mine just were broken today... -.- headphones dont have a long life cycle if I use them D:
Quick note:
This affects every app that pipes audio through the 3.5mm headphone jack, not just Zune. It happened on Pandora, and last.fm.
edit/update:
11.05 version or less, you get popping 100% of the time using the method I posted.
If you are lucky to have an 11.08, we finally got one in the office that DOES NOT POP. IIRC this arrived wed or thurs as a replacement.
Please verify the version under your battery and report! I have no more interest in this as VZW was kind enough to switch me to a different model phone.
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Ok, it's back and a friend and myself can recreate it ALMOST every time. We will test more in the morning but here some briefing... this is a factory load, with the latest OTA (hope I got the version correct!).... ie a brand new phone in the last week with the OTA applied.
Start a call, any call. Inbound or outbound.
Switch on speakerphone.
Let the screen blank out and wait at least 30 seconds.
Tap the power button to get the screen back.
HIGH PITCHED POP
Do it again.
HIGH PITCHED POP
Sometimes you can get it without doing anything, or sometimes if you hit the volume keys, it will happen.
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It's not isolated to inbound or outbound, or speakerphone. We have been having these issues since day one, and it used to be.... say 20% of the calls. I know that a LOT of others keep mentioning this issue here, especially in the rom sections, so maybe people thought it was rom/modem related.
We just figured this out when he called me, and were able to reproduce it on every call/callback. It even happened when I called 611 to ask what to do. They said to go to a corp store.
Problem: The other party can not hear the popping, but it's uber annoying. I'm typically on conference calls, speaker or not-speaker, and have to hit mute all the damn time, so this might be why I experience it... going out of a "sleep mode" more often than a lot of other users.
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Let me know if you have any issues like this. We are going to the local store tomorrow to show them. Not hopeful that they can actually do anything, but I'll report back!
Well I started getting the mad loud static last night, nearly making my ears bleed. Thought things were good being on the EP4D modems.
I'm rooted, but I am on the stock EP4D modems.
I was rooted then unrooted and took ota update and since day one i've had that crazy dumb popping sound but only when receiving calls..when i make calls its good and when i have a bluetooth headset its good when receiving...i dont know what it is but i want to find out because if i have to i will make vzw give me another phone
Sent From My Premium Droid Charge
Outsider2011 said:
I was rooted then unrooted and took ota update and since day one i've had that crazy dumb popping sound but only when receiving calls..when i make calls its good and when i have a bluetooth headset its good when receiving...i dont know what it is but i want to find out because if i have to i will make vzw give me another phone
Sent From My Premium Droid Charge
Click to expand...
Click to collapse
I already got a replacement and it's still happening. Next tier of VZW support wants to replace my phone again, and I'm skeptical that another replacement will "fix" the problem.
Again, we will be doing more testing later today, and will try to go into a VZW corp store to show them in person.
edit: it's also not just the popping, but sometimes the call will change and the other end is like they are talking.... best way to describe it.... through an overmodulated CB radio with their mouth too close to the mic. It becomes very hard to understand them, almost impossible since it's all garbled, and you have hang up and start the call over.
we can recreate it every single time now. Will have to run to the store to see what they say.
This is just one test:
call the phone from another line
Answer normally
wait a few seconds, suggest 30
Turn on speaker phone
Hit power to blank your screen, or wait for timeout.
wait a few more seconds, suggest 30 (recreated with about 5 seconds).
Hit power or volume keys.
Enjoy popping.
repeat, and enjoy. Might get the garbling or random pops without hitting any keys. Those are bonus features. UGH!!!
It's really awesome that you figured out the steps to reproduce. Let us know Verizon tries to fix it.
I'm guessing they either replace all phones with a diff model (very unlikely) or have to issue a follow-up patch for the modems.
Mine happens not only on speakerphone but also bluetooth, wired hands free and normal calls. It's not related to inbound or outbound. Through trouble shooting my issue it doesn't necessarily relate to turning on speakerphone. I would posit it's more related to the proximity sensor and/or screen activating. I've also noticed it occurring directly after adjusting the volume of a call without removing the phone from my ear (no proximity sensor/screen activation).
I haven't had time to go to a verizon store yet to get the phone replaced but it's definitely an issue that cannot be fixed by one of their reps in the store or over the phone.
Sent from my SCH-I510 using XDA App
mhemu said:
Mine happens not only on speakerphone but also bluetooth, wired hands free and normal calls. It's not related to inbound or outbound. Through trouble shooting my issue it doesn't necessarily relate to turning on speakerphone. I would posit it's more related to the proximity sensor and/or screen activating. I've also noticed it occurring directly after adjusting the volume of a call without removing the phone from my ear (no proximity sensor/screen activation).
I haven't had time to go to a verizon store yet to get the phone replaced but it's definitely an issue that cannot be fixed by one of their reps in the store or over the phone.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
Exactly what I've noticed too! I haven't had the problem lately but that was the issue to a tee for me as well.
Sent from my SCH-I510 using XDA App
I haven't got a fix,.but flashing stock EE4 modems, then flash back to EP4 series modem seems to help somewhat
Sent from my Gummy Charged GBE 2.1 using XDA App
I had all these issues, waited for official gb release, still had static on stock gb. Called Verizon and recieved replacement yesterday. So far I purposely tried to get static and I can't. Hopefully this continues. Only solution: get a replacement phone! Replacement looks brand new btw.
Sent from my SCH-I510 using XDA App
killerapl said:
I had all these issues, waited for official gb release, still had static on stock gb. Called Verizon and recieved replacement yesterday. So far I purposely tried to get static and I can't. Hopefully this continues. Only solution: get a replacement phone! Replacement looks brand new btw.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
That is promising that you tried my test set outlined above a few times. Every local device, even the VZW display device charge had the problem today.
Tier 2 tech tried with a test droid and his droid and couldn't get it to happen with the test method I've outlined. Again, every local device (probably 6 now) has had the problem.
Got another one on the way, let's hope this is the ONE +1 for VZW going out of their way, too!
Mine does it too now.
Sent from my SCH-I510 using XDA App
3rd one. First call.... pop pop pop!
Ok, so I'm getting a different phone delivered tomorrow, hope it doesn't have problems.
I've handled probably a dozen of these charges, same issue... was waiting for the software update since july or so. update came out, and still happening, UGH.
There are apparently 2 different SKU's for this phone!
My brand new one (bought about July 2011 at the same time as a friend) and first replacement was:
SCHI510RAV
Latest replacement is:
SCHI510ZDU
Latest had a lower imei, and an older date stamp.
I wonder if there is any correlation to reported issues (like in the rom sections) and the popping results. You can view under the battery.
VZW can't tell me why it's different.
VZW wanted to get Samsung on the phone, I called BS.
So I just called Samsung and they are clueless on the different sku's and the reproducible issue.
I have friends at work that need a resolution now! Again, I'm moving to another ship thanks to VZW, but still got stragglers out there in my building.
Honestly...other than *****ing in numbers...I'm not sure what else to do.
Sent from my SCH-I510 using XDA App
I have a CLN phone on the way as well. Popping is crazy loud. This will be my 3rd charge. If it does it again, I will push for another phone. Planning on getting the Nexus anyway. Wife needs a good phone not a popping a screeching one.
So, for the last week I have not been able to reproduce the issue. Going so far a trying to force it to happen with the usual steps. It's never been sporadic before and I didn't receive any updates nor did I do anything to try and fix the issue.
Anyone else have a similar experience this week?
Sent from my SCH-I510 using XDA App
My 2nd CLN replacement (3rd Charge overall) finally didnt have this problem. Unfortunately youll just have to keep getting replacements till you get lucky.
Fortunately with INFINITY 12/11 TSM, this phone is running better than EVER and with my extended battery in my backpack for daytrips this phone is finally great on all fronts.
I considered going to the nexus but since the nexus has the same size battery, same or bigger screen, and same radio hardware (close enough), i doubt it will have better battery and the Charge's physical buttons and screen are wins in my Eye over the nexus.. all we need is CM9 and the Charge will really be a great phone.
Yeah, I lied before. Just had a phone call with static. Well, now that I have time to get a replacement, looks like I'm moving on to the next one with fingers crossed.
Hi all,
I'm shouting out just to see if anyone has experienced GPS symptoms like mine.
I installed the Nougat update (via LG UP I think). I then even hard reset once Nougat was installed.
Now when I use GPS in driving apps like Maps or Waze, it loses the gps lock and searches for location quite frequently.
I even downloaded the GPS Status app and did a cold start and refreshed my agps data etc...
I'm pretty sure I had no issues before the upgrade (but I also recently went on a long road trip whereas I don't normally drive which could have accentuated the dormant issue) so was just curious if this has happened to anyone else?
I'm familiar with some hardware G5 GPS issues so before I contact Verizon or LG I figured I would just see if anyone has had any post Nougat GPS issues.
Thanks,
T
I have the same issue. It is very annoying. Hopefully they sort this out.
Strange, could possibly be a coincidence and is the hardware failure finally setting in, but the timing sounds a bit suspicious..
Yes, I've got the same thing since the nougat update along with a host of other problems that I'll bring up in another thread. Ok, I'll touch on them here, but start a new thread rather than thread-Jack. Since the nougat update I have four noticeable problems, the NAV issue being one of them. Two other minor annoyances and one big one. When I plug in a fast charger, oem or not (I have several), I frequently get TWO notifications, one that says slow charge and one that may say charge, or fast charge. If I unplug and replug, everything is fine. I've also been getting ghost images when I change screens. Also, my multitude of Bluetooth headsets (mostly LG) have become unusable for phone calls. Fine for streaming audio, but unuseable for calls. All these problems started after the nougat update. I did a factory reset with no change. Verizon is going to send me a new phone. If it's not on nougat, I'm NOT going to update it! I was very happy with my phone until I got the update, now I'm just frustrated. When Google/LG/Verizon fix the bugs, then I'll update! Right now I'm just aggravated with the whole thing.
D Dave
my also having same problem ....
fyi, I ended up contacting Verizon and they eventually escalated me to tier 2 and the tier 2 guy said it was a rare known issue to have a hardware gps issue and he said to swap the unit. Since I wasn't under warranty with them I contacted LG and will send it in to them.
..same issue
@up
What does "swap the unit" means?
Wysłane z mojego LG-H850 przy użyciu Tapatalka
@MARCIN2M - It means they were willing to send me a new phone in exchange for the old phone.
Update... I got my phone back from the LG repair center. It's the same phone I sent them (same serial number). On the very sparse notes that came in the box, it said they re-flashed the memory. I don't know exactly what was meant by that. GPS seems to work now.
tahlsr said:
@MARCIN2M - It means they were willing to send me a new phone in exchange for the old phone.
Update... I got my phone back from the LG repair center. It's the same phone I sent them (same serial number). On the very sparse notes that came in the box, it said they re-flashed the memory. I don't know exactly what was meant by that. GPS seems to work now.
Click to expand...
Click to collapse
Hi, were you able to find out what flashing your phone means?
Sorry tase25, I'm not sure. My gps is still working great even today.
Well this really sucks. I've been telling people for a long time that my G5 has been the best phone I've ever had...a true powerhouse. Then came the Nougat update. Since then it's been nothing but problems. I called Verizon, LG (useless), and Google. All said 'try a factory data reset, that should fix everything'. Yeah, right. So after the Ohhhhhhh-so-painful FDR, I still have all the same problems. When plugging in the oem or third party fast chargers (I have two of each), the notifications will simultaneously say "slow charging" and either "charging" or "fast charging" at the same time. Unplugging and reconnecting will fix it every time. Also, I'm getting ghost images when changing screens...I can still see a shadow of the previous screen which eventually fades away. These are both just minor annoyances, but still weren't there before. But also, my NAV appears to have a hard time keeping track of where I am. More annoying. But the biggie is that I can no longer use any of my many Bluetooth headsets for phone calls. You just can't have a Bluetooth conversation anymore. Streaming audio is fine. But calls aren't doable. That's a problem. Since I already tried an FDR to no avail, Verizon is going to send me a new phone. All I can say is if it comes with Marshmallow, I'm leaving it that way. Any benefits that Nougat brought are far outweighed by the problems. I'll wait until they fix it, maybe then. Anybody else been so plagued by this update?
D Dave
I have the same problem.. I have to charge and re-start the phone to make the phone "charging" otherwise it is intermittently connected and disconnected.. I've done factory reset and didn't work out also.. I guess getting a new replacement from T-mobile is the option here.
I got the new phone that Verizon overnighted to me and got it all set up. It thankfully came loaded with marshmallow and is working fine, but keeps prompting me to install Nougat. I'm going to keep postponing the update for now to give them a chance to work the bugs out. Is there anybody out there who has installed the update on their Verizon G5 without any problems after?
I have the charging issue as well and it started with 7.0.
You should report it. They won't fix something if only a couple people report the problem. They sent me a new phone and I've managed to defer the 7.0 update for over a week now. It prompts me everyday, but I just say later! I'll wait awhile to see if they fix it. The unbearable Bluetooth call quality was just totally unacceptable.
Nougat?
My G5 is still on Marshmallow, and does not see that there is any update to Nougat available. So what are you all talking about?
What carrier are you with? I'm on Verizon, so maybe not all carriers have it yet. Or maybe you're one of the lucky ones who wasn't randomly chosen to be a guinea pig and find all the bugs and glitches. ☺
I'm on Verizon.
This is a Verizon LG G5 forum. Are those posting here WRT Nougat posting in the wrong place?
Dangerous Dave said:
Is there anybody out there who has installed the update on their Verizon G5 without any problems after?
Click to expand...
Click to collapse
Me, totally problem free. No problems of any kind but it did fix one bug, I had an app that wouldn't run in Marshmallow and it's back working normally again with Nougat, who knows why?
jpradley said:
I'm on Verizon.
This is a Verizon LG G5 forum. Are those posting here WRT Nougat posting in the wrong place?
Click to expand...
Click to collapse
Try to keep up.
I have the G5 on Verizon and am fully updated. The only problem I've had is with storage space. 85% full and I'm lagging frequently. I've deleted as much as I can, to no avail. I can't seem to get anything successfully moved to the SD card, so I'm not sure of its purpose.
I´ve got exactly the same problems and more.... What did you do to fix them in the meantime?
To add another problem, my fingerscanner isn't working 9 out of 10 times.
It became an annoying piece of ****! Please help to get my awesome phone back.
Greetz from the Netherlands
I've had other bluetooth issues... I have to restart bluetooth nearly every day to get it to connect to my devices, it's as if the bluetooth apk is hanging up in the background.
That said... My phone updated to 27A this morning, so I guess I'll find out in the next few days if I have the same problem, lol
Well the 27A update must literally be ONLY the security patch. It didn't fix the bluetooth issues...
Seriously this update has been the worst. I too am experiencing the power cable issue. I'd say 7 out of 10 times it tells me it's slow charging. Simply reseating the cable fixes it every time. The most frustrating part for me is Facebook and Twitter. With the first Nougat update the Facebook app began to bug out. At least once a day it randomly crashes, even when i'm not actively on it, and begins a crash loop that won't stop until I restart the phone. that usually fixes it. I'd say every other week I've had to straight up re-install the FB app to fix the crash loop. and now after the recent update that was pushed the twitter app keeps failing to load some images. Most tweeted images show up fine but profile/banner images will not. Again fixed with a restart. This is really quite frustrating. I don't understand what they did to break Nougat so badly. My friends Pixel hasn't had any of these issues. I'm getting so fed up with my G5. I love it but it just so damn locked down and now this. It really makes me wary of getting another LG phone
Well, it's been over three months since I started this thread. The problems after the Nougat update were just unacceptable, so Verizon sent me a new phone loaded with Marshmallow. I've been deferring the update every day for three months. Last night I accidentally tapped the wrong spot on my screen and it installed the damn Nougat update. I've had the update less than 24 hours now, so haven't tried everything. But I can tell you they haven't fixed the problem with the slow charge/fast charge, as it came back IMMEDIATELY after the update. I called Verizon today to ask why the hell LG couldn't fix that issue in three months time! Verizon called LG for me and inquired if there was a fix. LG said if I send the phone back to them, they'll fix the corrupted files and send it back to me. Really?!? Both my G5s experienced the same problem immediately after the update and they couldn't fix the issue in the download in three months time? Douchebags. Now I have to decide which is a bigger pain in the a$$, having to unplug and replug my phone every time I want to charge it...you know...until I get a new phone, or format it, send it back to them for however many weeks it takes them to (theoretically) fix it, and rebuild it when I get it back. Why, oh why, wouldn't they implement the fix they already have, instead of pushing out flawed software, then making me send my phone in to them to fix. Grrrrrrrr!
Dangerous Dave said:
Now I have to decide which is a bigger pain in the a$$, having to unplug and replug my phone every time I want to charge it...you know...until I get a new phone, or format it, send it back to them for however many weeks it takes them to (theoretically) fix it, and rebuild it when I get it back. Why, oh why, wouldn't they implement the fix they already have, instead of pushing out flawed software, then making me send my phone in to them to fix. Grrrrrrrr!
Click to expand...
Click to collapse
Unfortunately don't have anything helpful for you, other than to say, you're not alone, and I similarly got sufficiently pissed with this bug today to see if there was a solution yet.
Pretty sure you answered your own question though: they don't actually have a fix because LG has likely stopped developing new releases for the G5 in anticipation of the G6 release. They want you to send it back to them for the "fix" because it's a pain in the ass and transfers the opportunity cost onto you, which hopefully (in their eyes) means they can do absolutely nothing.
I'm just.... beyond frustrated with this ****ing phone. I really wish that I would have limped by on my old HTC M8 until the V20 came out, even with its barely-chargeable battery. At this rate, I would have been better off with a pixel or internal-battery phone for that matter. There is just seemingly no end of software and hardware issues with this phone, and LG's piss-poor customer service gives you almost no recourse for any of them
Hi. G5 VS987 Owner here with a build date of 10/2016 so I've managed to survive the bootloop issues that plagued a great number of us thus far.
My theory is: LG has no clue on how to push an OTA update.
My question(s) are: How many of you updated with the OTA?
And how many updated via LG Bridge or some other flashable method?
I'm wondering what if any difference knowing this makes because while this phone has honestly been the best/fastest/bug free phone I've ever used...the update nagscreen has me wanting to choke the [email protected]!%# out of it. It just won't go away.
I really wanted the Note 7 before they blew up...What to do guys?
---------- Post added at 02:43 AM ---------- Previous post was at 02:41 AM ----------
Another thing...is there a way to flash back to MM if this update really goes south?
I updated to Nougat OTA with no problems except the power cord which I fixed.
Here's how I did it:
DISCLAIMER! I KNOW this has nothing to do with the problem and cannot possibly fix it but... it did fix it for me so give it a try, OK?
1. When you get the slow charging message look at the power cord, turn it around and plug it in the other way, see if that helps. Once you've determined that plugging the power cord in one way reduces the frequency of the error just keep on doing it that way and in a couple of days the problem will be gone!
I know, I know, but try it, what can it hurt?
Well, interesting update here. Verizon said I could send it back to LG to have corrupt files replaced. I decided that neither option, living with the problem or shipping the phone back to LG, was acceptable. I called Verizon back and told them so, asking for a replacement and hoping it would come with MM. They just sent me a replacement, and it came with Nougat already on board. But would you believe this phone works perfectly! I mean, it rocks! I have NONE Of the problems I had with the last two phones after the OTA update. So maybe the OTA really is a piece of crap. But I gotta say, it's nice to love my phone again.
Hey guys,
My mic and headset are not working at all when making or recieving calls. When I restart my phone it works for a while but it reoccurs after few minutes. I tried reflashing and wiping my phone still it's persistent. I get bluish greenish lines flickering at the screen rarely which does does cause the screen to freeze sometimes. Any help? Is it a software or hardware isssue?
Thanks in advance
My mic stopped working this week. Talked to support and they got me a new phone should be here monday or tuesday. Still inside of the one year warranty. I was on beta O came back to 7.1.2 still did not work. it is a hardware malfunction. Its weird because ok google works but i have to yell at the phone for it to hear me. I have a buddy that has a similar issue to what you have going on. He drops his all the time so I am assuing that is why his is broke. If you have the extended warranty through google just use that its no cost.
Having issues as well, though a little different. When I plug in a wired headset - but only one with a mic - things go haywire. The volume starts gradually going down, and the Google Assistant screen comes up.
Sounds like this is a hardware issue, so need to start the return process. Problem is, I am not the original owner. The original owner said she bought it direct from Verizon in November. So still under warranty. Do I need a receipt or do they just go my the IMEI or serial number?
fungo45 said:
Having issues as well, though a little different. When I plug in a wired headset - but only one with a mic - things go haywire. The volume starts gradually going down, and the Google Assistant screen comes up.
Sounds like this is a hardware issue, so need to start the return process. Problem is, I am not the original owner. The original owner said she bought it direct from Verizon in November. So still under warranty. Do I need a receipt or do they just go my the IMEI or serial number?
Click to expand...
Click to collapse
Just the IMEI and serial. When they ask for the account associated with the pixel just give them your gmail account that you signed into the pixel with.
I had the same problem, thought it was a software problem but then it wasn't, talked with Google support and they shipped out my replacement phone!! Within 2 days I got it and ever since then it worked fine!
I didn't had warranty but they made an exception for this one time so I was blessed!!
this is odd. i have the same issue. I can get it back temporarily by rebooting... didn't start for me until yesterday.