[Q] Proper reset - Ascend Mate 7 Q&A, Help & Troubleshooting

Hi all, so this has taken some fiddling and I still am not even close to it doing what I want.
UK model, L09. I've got it onto build MT7-L09V100R001C00B127.
Trying and failing (and now falling asleep on my keyboard) to get it back to the 'standard' UK box-fresh state, but it's not playing ball.
Questions -
1) is this the latest one?
2) When I try and do a factory reset, it seems to reset but I see a 'cust fail' and then it 'fails'. It comes up with the welcoming dialogue etc with a reboot, BUT all the apps are just on the pages - it's not as if it's brand new out of the box (with widgets then only a few apps on first page, etc.). It also doesnt have the 'default' theme applied, and I thought the default keyboard should be set to the white one, not the google one. Please help?
3) Apps- after flashing the above firmware (which I think(?) is right, it seems to have a few apps wrong compared to unboxings that I've seen on youtube. I thought it was meant to come with polaris office, for example.
4) It seems to have a very odd app called 'Payment UICC' which I'm sure shouldnt be there....
Please please help, I've been desperately battling with this for a day solidly now and don't seem to have managed to do much otehr than make it go Chineze and then have to restart everything again (my mistake, flashed the wrong firmware in a moment of tiredness).
If you can help, and are ever visiting London UK, I'll buy you a few pints!

Related

Problem: Polaris set back itself to delivery-state!

Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
After I have begun to recharge it for a short time, I switched it on. The Polaris told me to calibrate the touchscreen. After it, It started with the assistant for first steps of WM. I canceled it and then I where on the Home Screen. The HTC Home and the Plugin for G-Alarm where lost. When I tried to start a program I have installed some time before, it hadn’t worked. All programs I had installed for my self, seemed to be lost. When I tried to start them, there comes the failure like comes when I’ll install them (the program is from an unknown developer…; I don’t know the text in English exactly, because it is in German on my Polaris) All the SMS where lost and the Plugins on the Program Tab of the HTC Home and the Phone numbers in the Cube where also lost.
All seemed that the Polaris is in delivery state, but the installed programs where still in the list of programs in settings of WM.
The last way for me was to install the ROM now onto the phone. After I’ve installed it new today, WM 6.1 again, all worked very well and I’ve installed some programs like finger menu etc. new. After one restart while an installation, the problem comes again. The whole Phone seemed to be in delivery state. The only change is now, that the phone-program of the Polaris in WM doesn’t work anymore. When I click onto the telephone receiver- picture in WM, nothing happened. Earlier the screen comes, where I have to input my pin-number.
Have anybody an idea, why the mistake happened and what I can do to repair it? Is it a soft- or hardware mistake? I have no Idea what I could do to repair it. The last way I could do is to send it to the dealer where I’ve bought it, because I’m still in guarantee-time, or has anybody an idea, how I can repair the software without send it back for repair?
Regards from Germany,
Robert
Robert,
Get that phone right back to the SUpplier, as its clearly hardware issue. You have tried to re-flash with original 6.1 which was succesful.
btw just curious, did you try using the phone standard without adding new apps for a few days just to see if it was stable or not?
Might be a good idea to do this, just so u can be sure its not a software clash.
Thanks for your fast answer, timmymarsh!!
I've only tried the phone a few minutes without any apps. Then I installed only 4 or 5 small apps, which I've used before I had the first problems on monday over a long time.
This day I watched onto the invoice of the phone. I bought it last year at the end of April. So I will send it as fast as possible to the supplier, that I won't loose my garantee.
After your post I'm pretty sure, that it should be a hardware issue.
If I had a longer rest of the garantee time, I would try it without apps some days, but in this case I'll play safe...
have just had exactly the same problem only have been using the udk syrius r7 rom for last few months, turned phone off while in work and on turning back on losing all contacts etc. have tried reflashing with r8 beta & had same problem have now flashed 3lit3-VI rom and seems 2 b ok now.
MacGaiser said:
Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
Click to expand...
Click to collapse
the indications given looks like due to the battery was drained, so you will lose all applications been installed as well as data and information on the ram (sdcard will survive). in worst cases, your device will stay on bootloader mode, will not loading the rom, though hard reset when battery full can resolve the situation.
Unless you can find hardware related reason to draining your battery higher than normal, no i dont think it is hardware related.

[Q] Noob android question

I'm kinda new to the smart phones, and planning on getting a Samsung Galaxy S 4G. I like the specs on it.
But im so used to typing things with using the buttons on cell phones and using the up and down arrows to scroll.
I demoed the Samsung Galaxy earlier today and you scroll up and down the pages with your finger of course. is there any settings on the OS which is android to put up and down arrow keys on the screen, as well as left or right ?
any download recomendations for it ?
id rather just hold the down arrow key to scroll down then to swipe with my finger.
Also does the GPs built in on the Galaxy get the data from satelite or from the tower from T-mobile ? and do they charge u for the service ?
I am really needing help about my Samsung Galaxy GT-i9000. I've been searching the internet for 8 straight hours and still no go. Perhaps I am not good in searching or simply really not familiar with the situation. I tried searching here, too but it has now taken me a ridiculous amount of time and effort to no avail. Please bear with me. (this is my first post)
I rooted my phone about a week ago (after months of searching I finally did it!) Then it took me a while to flash a new rom. I got Darky's via the ROM downloads using Rom Manager - I was ecstatic! I was happy with it but out of curiosity I wanted to try Cyanogen 7 which, again, I flashed this morning.
I was able to flash Cyanogen 7 but for some reason the Android Market isn't working. So I decided to Restore the previous setting/rom (Darky's) but here is where the problem started.
I am now unable to use my phone. I just turn it on and I am stuck in "Galaxy S GT-I9000) forever. I press up+home+power but just goes back to the same screen. I tried down+home+power and I was just glad it worked. However, I don't know what to do. Based on what I have searched I (still unsure here ok?) might be required to flash a new base rom or kernel - really, all these information overwhelms me.
To experienced users, perhaps I don't know the right questions to ask. All I want is for me to be able to use the phone again. Please help me, 8 hours straight of searching has got me dizzied. How can I get past this screen? There are some information I've come across like flashing a base rom, which I wanted to try, but it asks for information such about my phone (such as whether it is JVx or JVy or JVanything) which I don't have because I cant get in it!
Please guide me? Thank you very much.
......Anyone know ?
Youll get used to it.
headshrinker139 said:
I am really needing help about my Samsung Galaxy GT-i9000. I've been searching the internet for 8 straight hours and still no go. Perhaps I am not good in searching or simply really not familiar with the situation. I tried searching here, too but it has now taken me a ridiculous amount of time and effort to no avail. Please bear with me. (this is my first post)
I rooted my phone about a week ago (after months of searching I finally did it!) Then it took me a while to flash a new rom. I got Darky's via the ROM downloads using Rom Manager - I was ecstatic! I was happy with it but out of curiosity I wanted to try Cyanogen 7 which, again, I flashed this morning.
I was able to flash Cyanogen 7 but for some reason the Android Market isn't working. So I decided to Restore the previous setting/rom (Darky's) but here is where the problem started.
I am now unable to use my phone. I just turn it on and I am stuck in "Galaxy S GT-I9000) forever. I press up+home+power but just goes back to the same screen. I tried down+home+power and I was just glad it worked. However, I don't know what to do. Based on what I have searched I (still unsure here ok?) might be required to flash a new base rom or kernel - really, all these information overwhelms me.
To experienced users, perhaps I don't know the right questions to ask. All I want is for me to be able to use the phone again. Please help me, 8 hours straight of searching has got me dizzied. How can I get past this screen? There are some information I've come across like flashing a base rom, which I wanted to try, but it asks for information such about my phone (such as whether it is JVx or JVy or JVanything) which I don't have because I cant get in it!
Please guide me? Thank you very much.
Click to expand...
Click to collapse
You didnt look hard enough...
Sounds like you are on a boot loop.
just download a stock rom from here and flash via Odin. Or install a custom rom via odin.
I personally semi bricked mine during and official update as I didnt remove OCLF before I did it. I just picked a rom off the thread and reflashed. I had no idea what was on there before but if you are putting a custom rom on anyway, I only did it to get rom manager working.
so long as you can get into download ( the yellow triangle) you can recover it easily in Odin.
Odin is a doddle to use aswell. Just follow the guides!
You need to wipe properly before flashing a new rom or restoring. Wipe data, cache and dalvik before restoring next time.
The reason you didn't have the market on CM7 is because you have to flash google apps (gapps) separately. This should have been explained in the thread for CM7 or on the Cyanogenmod site.
You need to read everything before you flash something, or else you'll run into problems.
(from... Evo/MIUI/Tapatalk)
johnny9 said:
I'm kinda new to the smart phones, and planning on getting a Samsung Galaxy S 4G. I like the specs on it.
But im so used to typing things with using the buttons on cell phones and using the up and down arrows to scroll.
I demoed the Samsung Galaxy earlier today and you scroll up and down the pages with your finger of course. is there any settings on the OS which is android to put up and down arrow keys on the screen, as well as left or right ?
any download recomendations for it ?
id rather just hold the down arrow key to scroll down then to swipe with my finger.
Also does the GPs built in on the Galaxy get the data from satelite or from the tower from T-mobile ? and do they charge u for the service ?
Click to expand...
Click to collapse
You'll get used to the scrolling. If you must use other means of scrolling, Dolphin Browser HD has an option to use the volume buttons to scroll up/down the page. I'd try to get used to touch scrolling though, you don't want to wear down your hardware buttons.
The GPS built in is free, and it does use GPS satellites. Be sure to turn GPS off when you're not using it to save battery. The phone should come preloaded with Google Maps/Navigation. If it doesn't, download Google Maps from the market, it includes Google Nav.
For reasons other than navigation where you want to share your location with an app - for example, a weather app that determines your location - you can use mobile networks as a means of location. This way you can keep GPS off unless you need it for directions or navigation.
(from... Evo/MIUI/Tapatalk)
The built in GPS can actually use both sattelites and wireless networks to help get a fix on you location faster. You can choose to disable it in the settings.
Thanks guys! I actually was able to fix it a few hours after I posted here.. I didn't expect you guys to answer that quickly. I just checked back now ;-) I might have checked sooner hadn't I found a way around it.
Anyways, yes it was a boot loop. I remember finding this article saying how to fix it. It said I needed to download some files mainly Darky's and Odin. It was the first time I used Odin so I was really extra careful lol. It (flash) took me 3-4 hours because I was stuck again in boot mode. I did that process maybe around 3 or 4 times. Until now I'm not sure whether or not I completed it or simply flashed the same Darky I had as back up. I pushed too many buttons- can't remember anymore. (not so good in english, I hope I started that clearly. My first custom ROM that I got from ROM Manager is Darky's, then the fix that I attempted to use via Odin is also Darky's )
Anyway, I haven't flashed a new ROM since then. I'm going to spend a little more time with what I have. But knowing me, I probably will in a matter of days ;p
Thanks again!
Sent from my GT-I9000 using XDA App

[Q] The Phone part of my Phone kind of doesn't work anymore!?

I've got this Samsung Focus on AT&T, the other day I decided to force the newest update. I made sure I had all the correct languages and everything. The update went through and most of the phone works. (cellular connection is indeed corruption, and I know about the fix for that.)
Basically what's happening is, the Phone liveTile shows the accumulated missed calls but when I tap on it, the animation freezes then goes back to the homescreen. I can call people through the People app or by using TellMe, and people can call me. I suppose the only thing I can't do is check to see who has called me.
Is this a known issue? Is there a fix? please let me know! as for the backup...
Apparently the backup I did got corrupted in some way, so there's no going back to that (the currently existing back up for some reason is after the update, though I haven't tried using it yet).
restart it. if doesn't work. reset the phone
Yeah, I definitely tried restarting it. I even ran the Samsung tools and that didn't fix anything (including my data issue... I tap on "cellular" in the settings and it doesn't open. ****e.) To modify a classic Bill Gates quote... "I guess that's why they're not shipping 8107 yet."
I think I have an old mango back up from the fall, but oh jeez, that's a lot of backtracking.
I'll keep refreshing this thread to see if any experts have any ideas for a little bit, after a while I'll just reset the phone I guess.
The phone app thing isn't a huge deal at the moment, but no cellular data?! How am I supposed to win arguments without a cellular data connection?
read the thread more carefully, and apply the correct updates - core os update is not enough...just read...please!
Bad update, you need correct language file, i had the same problem on my Titan... Phone live tile, in settings Mobile network etc doesnt work after bad update.
I had the following in my cab sender folder:
- diff-7.10.7720.68-7.10.7740.16-armv7-retail-microsoft.pks_2cb1bfdd82133914239b8ee1a78e61e9000d124a.cab
- diff-7.10.7740.16-7.10.8107.79-armv7-retail-microsoft.lang_0c0a.pks_97df86b81a40df06bb2b15c6739e2ee772e53bbf.cab
- diff-7.10.7740.16-7.10.8107.79-armv7-retail-microsoft.lang_040c.pks_2d74e8c5f6a835f1fe4c62b488c96ac2d7f01c29.cab
- diff-7.10.7740.16-7.10.8107.79-armv7-retail-microsoft.lang_0407.pks_b50019ef50d52090d408d854c0708ddbf520706c.cab
- diff-7.10.7740.16-7.10.8107.79-armv7-retail-microsoft.lang_0409.pks_bfd9c047a7b27c28208c8a717f8d7511fb2586f1.cab
- diff-7.10.7740.16-7.10.8107.79-armv7-retail-microsoft.lang_0410.pks_9ecf9b052b6cc3161462e998dac8204a0f754556.cab
- diff-7.10.7740.16-7.10.8107.79-armv7-retail-microsoft.pks_c9b7f3bc5bb340ba30473b566b4557de0cf3322e.cab
Will simple reapplying work perhaps? I mean, I'm pretty sure those are the only ones I needed, I did read the thread quite a few times.
Update reapplied and now it's working!!!!
Now I just need to figure out my internet sharing issue.

[q] pissed off

ok, so I bought this new Asus Eee Pad TF101 about three months ago. I had running the original OS until yesterday when they kept sending me the message that I should update my firmware. So that is what I did. Not to mention that I had all kinds of aps and of course games like create your own zoo and stuff like that which might not seem all that much but anyways; so everything was going pretty good even though i wasn't quite stoked about the new update, until this noon when I tried to open my tablet from a standby mode. That is when all happened. It kept rebooting in a loop over and over a gain; so I went into recovery mode (volume button - ) and it started just like when i bought redoing all those steps.
my aps started downloading again but of course with no saved games and what not.
now what could i have done differently? is it because of the recovery mode that i lost all the current positions in the aps that i had??? for example even in a "french language pack" that i bought i didn't have any of my exercises saved, mistakes and so on...
and the other question is...can i get it back? somehow? or it is just lost?
P.S. i didn't mess with the tablet at all; i just let it be with all the factory settings given at the beginning.
chris_mw said:
ok, so I bought this new Asus Eee Pad TF101 about three months ago. I had running the original OS until yesterday when they kept sending me the message that I should update my firmware. So that is what I did. Not to mention that I had all kinds of aps and of course games like create your own zoo and stuff like that which might not seem all that much but anyways; so everything was going pretty good even though i wasn't quite stoked about the new update, until this noon when I tried to open my tablet from a standby mode. That is when all happened. It kept rebooting in a loop over and over a gain; so I went into recovery mode (volume button - ) and it started just like when i bought redoing all those steps.
my aps started downloading again but of course with no saved games and what not.
now what could i have done differently? is it because of the recovery mode that i lost all the current positions in the aps that i had??? for example even in a "french language pack" that i bought i didn't have any of my exercises saved, mistakes and so on...
and the other question is...can i get it back? somehow? or it is just lost?
P.S. i didn't mess with the tablet at all; i just let it be with all the factory settings given at the beginning.
Click to expand...
Click to collapse
It's pretty normal when you get a system update, that all of your apps and data could be lost. If you had root access, you can (and should) make a backup of everything before you run the update. A good app for this (if not the best) is the pro version of Titanium Backup, which can be found in the market. There's also myBackUpPro and a few others, but TiBu si the best IMO.
Without root access, you're pretty much just screwed. There's not alot you can do. You could have migrated all of your apps and data to an sd-card, but as far as I know, most backup utilities need root access to fully function. I could be wrong there, it would be worth a try. Look for myBackup or TitaniumBu in the market.
Good luck.
But yeah, maybe you want to wait for major software updates before upgrading firmware. Then at least it would be worthwhile.

[Q] Galaxy Ace (S5830i) headache with stock email deletion

HI guys, I'm hoping you can help me with a problem that's led me to start threatening my galaxy ace (S5830i) with a hammer.
Actually it's not the phone's fault it's purely my own stupidity, but none-the-less I'm here for help because I've spent all day and night trawling the net, trying to figure out how to proceed to resolve my issue on my own but I simply cannot make sense of the conflicting information I'm finding.
I promise you thing thing if nothing else, I have tried my very best to read around a hundred other forums, pages, and how 'to's but I'm finding that I have no resolution that I can work with because either:
- The tutorials turned out to be for the S5830 - not the i model - when I got to the forum
- The youtube videos all seem to be spoken in accents I cannot understand or not explained clearly, or are too technical
- Links I go to to get apk files etc are broken, wrong or leading me up another path I cannot follow
- Software does NOT look on my screen as it does on tutorials or websites (SDK for example)
- The people explaining the resolution type with such poor English I cannot understand what they're actually saying
- The solutions that work for others are too technical or advanced for me to understand and I'm finding it difficult to learn as I go (apart frm the root instructions which I found quite easy)
Anyway, I'll start at the beginning:
I have a samsung galaxy ace (S5830i) running:
- Gingerbread 2.3.6
- Baseband version S5830iXXLK1
- Kernel version 2.6.35.7
- Build number GINGERBREAD.XXLK3
I've already rooted it so I have superuser access, and I managed that perfectly well on my own
I installed titanium backup and somehow I managed to uninstall the stock email that comes with the phone. I think this is my problem because I now cannot download anything from google play, nor can I add a new gmail account to do so, so I'm stuck in no mans land not able to use googleplay (because my gmail account is now missing from my phone) nor can I seem to figure out how to get th apk file directly into the phone so that I can start fresh.
I'm also absolutely stuck on how to flash the phone and start again because nothing I seem to read is explaining it in simple clear terms that a layman can understand. When I do find a simple explanation, I find it's only for the non 'i' version of the phone, or if I find a simple instruction it's zip files for the rom do not contain all the files I need to use with odin v1.5
Also, there are conflicting explanations on flashing the rom on different forums/sites so I dare not use one over the other because another one contradicts it. I do not want to ruin my phone as right now it still basically works for now as a phone.
In my phone menu, the gmail icon is still there, just not the icon/app that said "email". The icon is now missing from my menus and with it there is now no way to use the play services without a gmail account on the phone.
When I click the gmail icon, it stats to open and then just shuts off quickly, not opening gmail, so I'm pretty sure all this is due to me deleting the email app using titanium backup.
Make sense?
What I'd really be grateful for is if on of you guys could help me out and explain in very simple terms what I need to do to either install the apk directly (preferred) so that I can add a gmail account to the phone and get access to google play again, or failing that a simple how to flash the rom with stock gingerbread, together with links to software that's known to be bonafide.
I am literally being driven mad going around in circles on forums and sites to keep going back to square one.
Any help will be very gratefully received. Or I'm afraid this may mean I'm going to smash my new phone int a wall and never use a smartphone again, because obviously I'm too stupid to play around with them on my own.
I really appreciate your help if someone would be able to invest a little time here.
Thanks very much for your time, guys
Jobeeey
additional info
Right, these are the instructions I found on this forum, but I'm unclear if I'm approaching this right..
Flashing s5830i with Odin v1.85
1.Turn off the phone and put it in Download mode by pressing Power+Volume Up+volume down.
2.Open Odin v1.85.Run as Administrator!.
3.Put the files in Odin and don't touch the settings
4.If it's a one-file firmware put it in PDA section.
If it's multiple put the files in the correct section.
5.Click start and don't touch the phone!Don't turn off computer and don't unplug the phone!It will reboot automatically and the first boot will take some time,so don't panic!
Click to expand...
Click to collapse
I've found a rom (which is a single file) and if I'm reading this right I place that in the PDA section of Odin after installing the usb drivers onto my pc (done that and windows recognizes my phone in the sense that it isn't now hassling me for drivers every two seconds).
Ok.. so I seem to have got the correct rom for my specific ace model.. and the instructions seem to be that I now:
1) Connect usb cable
2) Boot my phone into download mode (I can do that I think).. but at what point do I press vol down to download a new os.. before or after pressing start in Odin?
3) Open Odin and add file as in my attached screenshot (I can do that)
4) Click 'start' in Odin
5) Wait for my phone to reboot
And that should be job done, the phone should be flashed with the stock rom again and that should get me back on track, right? Or am I about to screw up my phone and ruin it even further?
Thanks for reading. I hope someone can advise if I'm doing this right as I've seen other forums say that I should tick the 'Re-partition' box, and other that say I shouldn't, and this one says nothing about it at all.
This is one of the tings that's confusing me, and once I'm now flashing a phone for the first time it's flippin scary to do it on my lonesome!
This is what I mean..
I've just tested going into download mode with odin ready, and the phone gets there (vol up+down + power on).. but each time it gets into download mode it seems to disconnect from odin and no com port is open. I get the windows device disconnected/connected beeping and the connection seems to sever.
What the Fffff...
This is exactly what I'm talking about.. nothing seems to be working like it's meant to be and I'm getting nowhere with any instructions I can find after god knows how many hours researching this.
:crying:
update (lol)
Mornin all,
So, just in case anyone finds this useful..
The flashing problem is kind of irrelevant now because:
A) Odin (tried several versions) simply will not stay connected to my phone when it boots into download mode, and having checked many tutorials for this it sees that this is a problem some of us cannot get past.
Anyway, one of the methods to resolve this was to wipe the cache and clear all data etc, which I did, and now my phone is stuck on the "pres the android" screen, and my phone will no longer get past that. Tried pressing clockwise in all four corners but still nothing.
No probs.. so we move on to a new step of trying to split the roms via cygwin, but guess what? Every single time I try to download the cygwin files, that freezes at about 98% and will not download, no matter which mirror I select.
So, this is what I call a curse that isn't going to be lifted by me no matter hat. It's not not meant to be.
Therefore, what I'm going to do is take it to a local shop that unlocks mobiles and give it to them to flash back to stock rom for me.
If that doesn't work, do you know what I'm gonna do?
Nothing. Because there's nothing you can do when the processes do not follow the same progress as they do in the tutorials.
I hope other novice S5830i users save themselves all his time and trouble and don't bother following the same process and become locked out of their phone at the touch android screen.
Update
Yipee,
Right, I stumbled across a solution that worked for me.
What I did was get my 2gb msd card that came with the phone and slapped MindCR v1.0.12 on the card and whacked that in my phone (this bypassed not being able to get a new rom on the sd card as it wasn't unmounted before the crash, so my pc wouldn't recognise the date to put it on via the pc).
Then I updated the rom from that 2gb card (vol up + menu + power to get into recovery mode) and it took it a few minutes to update the firmware and give me back the full use of my phone, and with a shiny new os on it. Whoop!
I didn't bother with CWM as I'd forgotten to add it before flashing, but it worked none-the-less and I'm now back in business (wiped it manually).
As it turned out this version of MindCR works really well so far as I can tell. I realise there are updated roms now but I've come to the conclusion after the scare I had that if you're not entirely sure what you're doing, it's best to leave it alone if it ain't broke.
SO.. now I have a phone with what seems to be a better os than the stock and less bloatware on it, no phone problems I can see after thorough testing... and from what I can tell it turned out to be better than it was before the disaster.
And I learned a bit in the process. Like for example, don't feck around removing apps from smartphones with titanium unless you've backed them up and you're prepared to stress out for over 20hrs wondering what to do about it.
And, also, don't expect much help from a forum because you may not always get it. << That' not a dig at xda by the way. It's just a BIG forum so your threads may not be seen by the right person before they get buried in past pages.
Hope my little journey helps another unsuspecting S5830i user who comes across the thread.

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