[q] pissed off - Eee Pad Transformer Q&A, Help & Troubleshooting

ok, so I bought this new Asus Eee Pad TF101 about three months ago. I had running the original OS until yesterday when they kept sending me the message that I should update my firmware. So that is what I did. Not to mention that I had all kinds of aps and of course games like create your own zoo and stuff like that which might not seem all that much but anyways; so everything was going pretty good even though i wasn't quite stoked about the new update, until this noon when I tried to open my tablet from a standby mode. That is when all happened. It kept rebooting in a loop over and over a gain; so I went into recovery mode (volume button - ) and it started just like when i bought redoing all those steps.
my aps started downloading again but of course with no saved games and what not.
now what could i have done differently? is it because of the recovery mode that i lost all the current positions in the aps that i had??? for example even in a "french language pack" that i bought i didn't have any of my exercises saved, mistakes and so on...
and the other question is...can i get it back? somehow? or it is just lost?
P.S. i didn't mess with the tablet at all; i just let it be with all the factory settings given at the beginning.

chris_mw said:
ok, so I bought this new Asus Eee Pad TF101 about three months ago. I had running the original OS until yesterday when they kept sending me the message that I should update my firmware. So that is what I did. Not to mention that I had all kinds of aps and of course games like create your own zoo and stuff like that which might not seem all that much but anyways; so everything was going pretty good even though i wasn't quite stoked about the new update, until this noon when I tried to open my tablet from a standby mode. That is when all happened. It kept rebooting in a loop over and over a gain; so I went into recovery mode (volume button - ) and it started just like when i bought redoing all those steps.
my aps started downloading again but of course with no saved games and what not.
now what could i have done differently? is it because of the recovery mode that i lost all the current positions in the aps that i had??? for example even in a "french language pack" that i bought i didn't have any of my exercises saved, mistakes and so on...
and the other question is...can i get it back? somehow? or it is just lost?
P.S. i didn't mess with the tablet at all; i just let it be with all the factory settings given at the beginning.
Click to expand...
Click to collapse
It's pretty normal when you get a system update, that all of your apps and data could be lost. If you had root access, you can (and should) make a backup of everything before you run the update. A good app for this (if not the best) is the pro version of Titanium Backup, which can be found in the market. There's also myBackUpPro and a few others, but TiBu si the best IMO.
Without root access, you're pretty much just screwed. There's not alot you can do. You could have migrated all of your apps and data to an sd-card, but as far as I know, most backup utilities need root access to fully function. I could be wrong there, it would be worth a try. Look for myBackup or TitaniumBu in the market.
Good luck.
But yeah, maybe you want to wait for major software updates before upgrading firmware. Then at least it would be worthwhile.

Related

How to restore certain apps?

OK, here's what happened.
1. I installed Infinity yesterday and right after reboot, after I signed in with my gmail account and went to market to download an app I normally use, phone automagically downloaded all apps I had previously installed and used all the time. All by itself, which was a pleasant surprise. There is one app that I seriously need as is, which is old Tunewiki, as it still has my free lastfm account on it. Took me years to build my station.
2. I had Humble on the phone before. It's OK, but kinda sluggish. Infinity was apparently faster. So, in my wisdom, I played with phone and found that power button also has CWM recovery feature on it.
3. Considering all the prestidigitation one needs to do to put phone into CWM mode with fingers, I "tried out" how it works - and it worked fine, got me into CWM mode in about a minute
4. Cool, so even in more wisdom, I re-booted phone from CWM mode.
5. After reboot, all my favorite apps and all new settings I did in Infinity were gone. It, basically, rebooted to stock Infinity settings.
6. Now, here's interesting thing. Those apps I was missing, showed in apps list, but not highlighted and with little SD card logo next to them. Basically, they showed as "we are on SD card, not installed". Yes, including my old working Tunewiki.
7. I reverted back to Humble from CWM back up. Everything went back to normal, just like it's supposed to.
8. Re-installed Infinity. This time, apps that downloaded themselves and installed themselves did not do it. I lost my old Tunewiki, lastfm free account, and Voodoo Control now says that phone needs to be rooted in order for it to work.
9. I am back to Humble. Everything works fine. Well, except that with Infinity, streaming was much faster and reliable.
10. I want to go back to Infinity, but I want my apps back the way they did it in step 1. Or, have them somehow re-installed from where they are now, which I assume is SD card, based on that logo next to inactive app. I must have old Tunewiki and Voodoo control working, the rest I can download and re-install.
Suggestions, in simple English, please, are appreciated. I am not a developer, please, do not toss "go to TWI, freeze JLK, twick GHV" at me. I am a simple vanilla phone user that was not born with all that wisdom.
Many thanks.
If you read the op of infinity you would see it is a know issue with the old version of cwm download the new cwm and entering wont cause a data wipe. No being rude but this is clearly stated in the infinity rom thread. To save yourself from a headache in the future dont install anything on your phone without atleast reading the opening posts of the dev.
Sent from my Gummy Charged GBE 2.1 using xda premium
Go to TWI, freeze JLK, and tweak GHV.
Sent from my SCH-I510 using xda premium
coreysr said:
If you read the op of infinity you would see it is a know issue with the old version of cwm download the new cwm and entering wont cause a data wipe. No being rude but this is clearly stated in the infinity rom thread. To save yourself from a headache in the future dont install anything on your phone without atleast reading the opening posts of the dev.
Sent from my Gummy Charged GBE 2.1 using xda premium
Click to expand...
Click to collapse
How do I go from XXX to this ROM?
The fastest way to go to this ROM from anything is by downloading and flashing the ROM+Kernel on EXT4 package. That will format your partitions to EXT4 and then install the kernel and ROM. Note that this will wipe all of your user data in the process, so be sure to backup anything you may want prior to flashing.
Help, I restarted into recovery and lost all of my data!
This is an issue that affects people randomly. My opinion is that you can deal with it for the time being. I recommend using a good backup solution that doesn't involve recovery. I say this because I test ROMs and have had my data wiped hundreds of times due to testing over the past several weeks. If I can deal with resetting everything all the time as the developer, you, as the user, should also be able to make due until a permanent solution can be found.
So I do have a back up, except that it's Humble b/up and I don't know how to restore specific apps from it. CONSTRUCTIVE suggestions?
there was a saying back in my 'ol country: saving of a drowning one is the best business of the drowning one himself.
I have just updated to Infinity again, without any problems. But, this time, I updated with short ROM version, one that does not wipe all data and repartition everything.
Basically, all my programs and settings stayed preserved from Humble. All programs I was concerned about stayed untouched, but the rest of the junk is gone, just like I wanted it.
I guess, I can thank to myself for some creative thinking.

[Q] Help - Verizon 4.0.4 OTA - Galaxy Nexus

The 4.0.4 OTA update was waiting for me when I woke up this morning. I started the install but when it went to reboot it hung up with a picture of the Android man on his back with a red error/warning triangle.
I haven't done anything with it, hoping someone might be able to help me out.
The phone is rooted but running 4.0.2 stock rom. the battery was a little low when i started the install, but i plugged it in before starting.
Thanks in advance for help,
jvoosh
the reason is that your phone is rooted ,so ... if you want OTA ,you had better unroot you rom or ruu
so can I hard reset the phone (pull the battery) without screwing anything up and then figure out how to unroot the phone?
thanks for your help,
j
Ditto
I'm in exactly the same boat, and hope someone answers this before I try a battery pull.
EDIT: I read around and found some people describing our situation, and mentioning that they did battery pulls to no avail. So I did, and nothing broke. However, the update didn't go through, and now I'm trying to figure out why this happened.
Same issue
I'm having the same issue. Phone got the IMM76k update, and after downloaded, was prompted to restart and install. So i did, gets through part of the install, and then goes to the android man on his back with a red exclamation mark. Have tried multiple times, all to no avail. Now, when I click check for update, it says system up to date, but still on 4.0.2.
Non-rooted, bootloader unlocked...anyone have any luck fixing this?
After downloading update, get Android man on back with red exclamation point
I'm having some difficulty getting the update to install, along the lines of some of the comments posted before mine:
I was able to force download the OTA update (IMM76K) according to the instructions on this original post. (It took a few tries, but eventually worked.)
I select the "Restart & Install" option (which is the only option available to me), and it restarts.
I get the relatively familiar Android man with his blue-green glowing polyhedron wireframe guts spinning, and a progress bar beneath him. After getting through what looks like about 20%, it slows down significantly, and I get the Android man on his back with a red exclamation point above him where the polyhedron used to be. I don't recall seeing any specific error message any of the three times that I tried this. (The first time, I did a battery pull; the second and third times, I just waited, and it eventually restarted on its own.) Needless to say, I'm still on 4.0.2.
I'm afraid I'm not very familiar with different version names and so forth (e.g,. I don't know what yakju is), but this was a phone that Verizon sent me in December 2011 here in the US.
Here's the information from my "About phone" page:
Model number: Galaxy Nexus
Android version: 4.0.2
Baseband version: I515.09 V.EK05 / I515.EK02
Kernel version: 3.0.8-gaaa2611 [email protected] #1
Build number: ICL53F
When I first got the phone, I immediately unlocked the bootloader and rooted it. I did NOT install a custom recovery, nor did I install any custom ROM.
It sounds like there might be some kind of validation error, but I do not recall doing anything that would make my OS non-stock, except perhaps side-loading Google Wallet, but since that doesn't even require root, I can't imagine that it would have any effect. My Superuser app shows only the following apps to have ever used root permissions: BusyBox Free, Secure Settings, Superuser, Terminal Emulator, and Titanium Backup. I've only used BusyBox and Secure Settings with Tasker to automate certain tasks, but nothing crazy! Mostly, I just need root for Titanium Backup. (I cannot recall exactly what I restored from my stock Gingerbread Droid X, but I was very careful to only restore apps and their corresponding app data--and I avoided restoring any Google-provided apps.) Even my tethering is done through an app not requiring root (SVTP).
Any advice (not requiring that I do a factory reset or flash a custom recovery or ROM) would be greatly appreciated! I'd also like to hear about people who have similar circumstances, but didn't have problems updating (so that I can rule out various factors).
Thank you in advance!
same exact issue here.
A "solution", albeit less than ideal
The OTA update eventually came to my phone naturally, and it still didn't work. (No surprise there.)
I called up Verizon tech support, and they had me do the Google Services Framework workaround to try to force the update again. Of course, it didn't work.
They said "We're going to need you to reset your device." (i.e., to factory default).
I told them that was wholly unacceptable, since I want to make sure that all my settings are preserved. (I'm kind of obsessive compulsive about things being set the way I like them, and Titanium Backup, as great a program as it is, has sometimes caused some trouble for me when restoring system settings, and especially since I'd be doing a restore after upgrading the OS, I was nervous about that option.)
Verizon got Samsung on the phone. They had no advice except "We're going to need you to reset your device." Both the Verizon rep and I told him that wasn't acceptable.
So Verizon's "solution" was to send me a new device, allow me five days to get everything transferred over, and then have me return the old device.
Up side: In case there was something wrong with my hardware or something else got messed up, I get a new device that I can get set up with the exact same settings as the old one.
Down side: The "new device" is refurbished, so there could potentially be some kind of baggage.
The "new device" came with 4.0.2. I booted it up without the SIM card, skipped all the logging in to Google, and immediately started going through the steps to unlock the bootloader and root the device. (I used the Galaxy Nexus Root Toolkit, which worked like a charm on a 64-bit Windows 7 machine I had lying around.) After unlocking and rooting, I logged into the device with my Google credentials and let it restore my settings and apps that I had downloaded from Google Play.
Then, it notified me that the 4.0.4 (IMM76K) update was available, so I installed that, and it worked without a problem.
Then, I installed the SIM card and got the new device activated through Verizon's website for activation.
Then, with both devices side by side, I went through every phone setting and made sure it's what I wanted, I made sure every app was installed (and if it was a non-Google Play app, I restored it through Titanium Backup), and I restored data for apps that don't store their data in the cloud (e.g., various games) through Titanium Backup. (I made a backup of my old device with Titanium Backup and transferred it over to the new device after getting the new one up and running.)
Everything seems to be working just fine, and the "new device" runs a bit faster and smoother than the old device, and that's with both devices rebooting and then going through the exact same "click paths", side by side.
So it's a bit of a hassle, but everyone who has a Galaxy Nexus should still be under warranty, so if you're polite with your Verizon tech support representative, they may be willing to help you out.
Verizon can sometimes be infuriating with their update release schedule and keeping their customers informed, but they sure do a good job accommodating their customers in other ways.
I realize this isn't really a "solution" to the Android man on his back problem, but this seemed to be the path of least resistance for me, and I'm pretty happy with the outcome so far. (It's been less than 24 hours since I got the "new device" set up!)
Other things I realized I should have tried (and still may, before I wipe my phone and send it back):
- uninstalling BusyBox (through the app itself, since it makes modifications to the system) and Secure Settings
- unrooting
Good luck!
My friend who has a nexus has his bootloader unlocked and CWM on it. He got the OTA today on his way into work and like you guys, he has a broken android when he boots up. We can get into CMW but we are unable to mount his internal SD storage onto our computer and he has no ROM zips on his phone. Any advice as to how to get his phone up and running?
Will wiping the system/data fix it? Is there a way to get a ROM like AOKP onto the device outside of CWM?
Edit: After several reboots it decided to just boot into the stock ROM. Really strange. Anyhow, flashed AOKP and all is well now.

[Q] Extract Backup From Google Account Online? / Save Game Didn't Restore

Hey Guys -
I've had a Shield Tablet for a couple of weeks and overall like it a bit better than the Portable I have. The worst thing about mine is that when powering on sometimes, Wi-Fi is greyed to where I can't even turn it on or off. Restarting fixes it sometimes, but up until recently x15 restarts in a row had it greyed out. I contacted Nvidia Support yesterday and they basically said it seemed like a bad unit. Long story short, before returning it, I wanted to try to update to the newest version, but had to do so via fastboot as OTA updating threw an error (it's rooted.)
Before doing this, I used Titanium to backup. As I have a 64gb SD which was 3/4 full, I configured Titanium to only back up each application's data. I also had previously had Google backup via my account - just the default stuff which may only get system configurations. I didn't have too much I wanted to keep except for my XCOM save games which I had worked on for 3 weeks. XCOM was installed to the tablet, but had been moved to the SD card.
After applying the update, the tablet was obviously completely clean except for the SD. I re-rooted, re-installed everything, then used Titanium to restore app data.
Upon opening XCOM, the initial "Resume Game" wasn't lit . I tried restoring it again, but no go. HOURS potentially wasted!
I'm trying to find any way to possibly get them back. Below is all I can think of so far:
- When setting tablet back up, I choose NOT to have it backup / restore. I know in iCloud, you can browse old OEM Online backups and download files with 3rd party tools. Is there a way to do this with Android - if it even would have backed it up in the first place?
- I still have the Titanium Backup - Is it possible the saves are still there, but not restoring correctly for whatever reason? The backed up app was moved to the SD card, but I also moved the newly installed one
Any ideas would really be helpful. Thanks!

Softbricked, basic usage no rooting.

Gday everyone.
I just got this phone and since it was first powered on I've had issues. I will likely be going back to the carrier tomorrow and asking for a replacement, but wanted to put my experience down here. Ive looked at a lot of other threads, but all of them involve unlocking of bootloader, flashing etc - I havent done ANY of this (yet). Its fresh out of the box.
Location: Australia
Carrier: Optus
Model: MHA-L09 (cant access extended model number)
So first up, had issues connecting to the carriers in-store wifi, which uses a captive portal.
When I finally got it going I was presented with a Chinese site - id accept this usually considering it is Huawei.
This phone is a replacement for my dead Note4 and as such I wanted to restore apps, as I had no internet, I skipped the process.
Got back to my office and connected to my wifi fine, so decided to factory reset to get a fresh start.
Noticed that after reset the initial process was in a different order. Restored from Google and all apps downloaded, happy days for a couple of hours, just waiting for my service to port over.
2 hours later, I decide to restart the phone, it gets hung up on the Optus logo which is displayed before the reboot starts.
Hard reboot.
System loads, I figure I may as well see about a firmware update. Get 'Package installer isn't responding' errors. Try again, works, no updates available.
Go to google photos, get 'Package installer isn't responding' error.
At this point I think, f**k - what is going on here.
So I reboot into recovery to wipe the cache. This processes fine, but then the option to reboot the phone doesn't work.
Hard reboot.
Boots into recovery without me touching it.
Hard reboot. - happens again.
So then I think, fine ok, I've upset the balance, lets do a factory reset.
Factory reset hangs on 99% for over 30 minutes.
Against better judgement - hard reboot.
Now I have the EMUI logo with a nice round 0% under it... and that's where its staying.
Thoughts?
I have to fly interstate on the weekend and cant really afford unreliable comms. Should I ditch the Huawei?
Thanks all.
So - it seems that nowhere did i find a mention of the fact that if i plug it into my PC and goto the recovery mode, it loads eRecovery. Whilst this didnt actually work (I believe it only works for CN firmware) It did give me a shutdown option. I shut it down and started it again and im back into a fresh install.
Lets see how I go now...
Never restore backups from other phone.
Wow, helpful.
I didn't restore the backup from another phone, just apps, ie google downloaded the apps I selected.
The device is still performing poorly, even a standard reboot does not succeed, instead it hangs on the carrier logo before actually rebooting.
Ill take it back to the store tomorrow and ask for another one, im hoping Ive just gotten a dud.

Whatsapp backup restoring

I'm actually in a very serious problem as I have a problem with restoring my whatsapp messages please help me asap I uninstalled my whatsapp on 16th July and last I backed up it on 7th July. Now when I try to restore the messages after reinstalling it shows my google account but it doesn't show the size of backup and also it says no Internet connection please help me. Also my whatsapp images and whatsapp videos folders have disappeared. I really want to get back my chats. Hope someone will really help me as it means alot to me now
Connect to a wifi or a hotspot, or get better signal then H+
Kenora_I said:
Connect to a wifi or a hotspot, or get better signal then H+
Click to expand...
Click to collapse
I'm already using WiFi and I tried using mobile data as well both didn't help and I tried reseting network settings and all still it didn't work out
ruinaaaa said:
I'm already using WiFi and I tried using mobile data as well both didn't help and I tried reseting network settings and all still it didn't work out
Click to expand...
Click to collapse
Did you check your google account the backup.
It could be app problem, try resetting and other stuff.
Kenora_I said:
Did you check your google account the backup.
It could be app problem, try resetting and other stuff.
Click to expand...
Click to collapse
Hey yes I checked it as well in google drive it shows the backup I can't restore it locally because I deleted the whatsapp databases like or two months ago will it affect this
Try clearing the data and cache of whatsapp or reinstall it.
Kenora_I said:
Try clearing the data and cache of whatsapp or reinstall it.
Click to expand...
Click to collapse
I tried this too and tried so many things.I watched so many youtube videos and searched a lot in google as well still couldn't find any possible way to recover
Albert83BCN said:
Hi guys!
I have been facing this issue this whole week while trying to move all my chats to a new phone I just bought as with the old one the charging port was dying and I could not bear it anymore. So almost everything restored smoothly from Google Backup and it was like being in my phone again with a few wizard steps but then I Installed WhatsApp (WA) and gone through the typical activation and restoring process and. as many, I got stuck at the 24% sometimes, some others 31% and 39%, and never got past the 39%.
I Tried almost everything: restoring from Google Drive, transfer all WhatsApp directory to internal storage and trying to restore from there, etc. Going back to the old phone to create fresh backups just in case they were corrupted as many people suggests, getting every time more delay to be able to activate WhatsApp again up to 12h for both SMS and call activation... just to mess again and feel back at square one, I guess you all feel the pain.
Well, the good news is that I finally managed to restore all the chat history!!! (well, cannot be certain that 100% was restored but I do not miss anything ATM and I can go back up to 2012 chats so I guess that qualifies as "everything" hehe).
So, I'm posting here because I've been searching a lot on the forums and the reddit and for all the people that is having this issue recently, almost no body came back to report success and I know it feels really discouraging It certainly gives the impression that this issue has no fix at all, and that you should accept losing all the chat history and starting from the start again. But from all the data I've been gathering during this week, at least two or three people reported to eventually being able to restore the chat; they fell in one of these two categories: they either transferred to a different phone where the backup seemed to restore okay, and then exported and restored in the target phone with success (something like a "bridge" restore mode, most of the cases I've read did it this way) or they finally succeeded by sheer brute force by trying again and again and again.
I fall in this 2nd category. In the most recent attempt I was doing what I've been doing again and again and again with just minor variations in the workflow and finally succeeded. TL; DR; I think in reality in many cases attempts could succeed by just letting the phone restore the backup endlessly, by not giving up and assuming the restore process went wrong when it has been stuck forever at either 24, 31 or 39% and force closing..
But I know in the midst of desperation OCD kicks in and you want step-by-step success case scenario reproduction so I will tell you all the steps that I followed that I can remember that got me to finally have the backup to end successfully:
0. First of all, in the winning attempt I had already uninstalled WA from the new phone and removed totally the WA folder in the internal storage / sdcard storage. Not sure this is mandatory but just to tell this was the case.
1. Since I got WA working perfectly on the old phone at every moment, I backed up locally for the Nth f%!?&·( time. This left me with the latest local backup plus a few others in the databases folder as a result of keep messing up.
2. I copied the full WhatsApp directory from the internal storage of the old phone to a safe place. This could be the PC or whatever, but PC transfer via USB seems too sloppy. You maybe could do it via ADB, whatever, I went by the route of coping it to the external SD with some random explorer utility like ES File Explorer. It does not matter, the point is to be able to backup the full WhatsApp folder in order to restore it as similar as possible as the original. What we are more interested right now is in the database folder but having all images, videos etc in place will help in getting it like before the easiest way. (Disclaimer: Ok guys sorry if some steps are too obvious to XDA users which usually are highly educated in the matter, but I was thinking of sharing/linking this text on the reddit and others, so please bear with it).
3. I installed latest WA in the new phone, opened the app (I intended to not open but I somewhat forgot) and got to the welcome screen, immediately closed the app at that step.
3. I restored the full folder to the new phone internal storage, pure copy/paste style (as said, in my case via the SD since both phones have SD slot and was very convenient, but via USB, cloud, etc. can be done).
4. I went to the databases folder and only kept the msgstore.db.crypt12 file and the latest backup with a date (ie: msgstore-2019-11-21.db.crypt12), deleted the rest. Honestly I do not think this is crucial but I somewhat wanted to make it easier for WA to know which one to target, I thought about keeping only the msgstore.db.crypt12 but some random dude pointed that the one with the date was needed. I was under the assumption that file structure is identical in both but just wanted to get done with this and keep both, just in case.
5. Before opening again the WA to try to activate and restore with this full local copy, I opened the Android settings app and went to applications > whatasapp > storage, as suggested by user redweaver, thanks for the tip! by keeping looking at the storage usage of the app during the restore process we could get insight about if it was really doing something or the app was really stuck. Keep open for now. In my case, I saw also on the old phone that my data used for the app was 780+ MB, so I had an idea of what should be on the new phone by the time it finished (if it did!).
5b. I don't think this is really necessary but I did it just in case. I was planning to go to work and let the thing running as long as it would need, and I would make sure that the process would get maximum uptime and nothing would get in the way. So I went to Applications > WhatsApp > Battery usage (or something like it) and disabled the battery optimizations for this app. I also went to the developer mode settings and enabled do not lock the phone while it is charging and everything that looked like it might be relevant. Again, most likely this has nothing to do, but reproducible steps, right?
6. Now open WA and activate it as usual, but when it seems that the activation step ended and you go to the next screen, immediately put the phone in air plane mode or disable data/WiFi, whatever. The goal is that it cannot reach Google Drive to look for the online backup. Honestly maybe in the end is not the culprit of GDrive but many people states that the GD backup is broken at this time and suggests going the local route, so we will do it like this.
7. WA should tell you that looking for the backup is going too slow and to skip this step (sorry to not have exact message, I have it in Spanish, but something in these lines, BTW excuse my somewhat limited English ). The point here is to click on the link that says skip the step and when you are prompted with a popup, click also on Skip.
8. WA will display the typical restore / transfer-like screen where the process starts. At this point you have to enable again data plan / WiFi at least or exit air plane mode, don't know really but even if restoring from local it complains about not having internet connection, maybe needs it to encrypt with the key or something? don't know.
9. Now is the feared moment! Even this time, I got somewhat stuck at 31% again. I left it do its thing, and some time later, it prompted for the popup that has a progress-bar from 0 to 100 (honestly, what is the difference between both?!) which also got stuck at 31%. If you let it be, it starts going back and forth many times, I guess maybe its going chat per chat and the progress-bar represents each one? Dunno. Thing is, even in the prior attempts I got at this point and the backup did not finish successfully. But this time I was decided to let it do its thing as much time as it would take, until the end. In the process the phone might display a pop up saying that WA does not respond. I clicked a few times in the 'keep waiting' option, then I just forgot because I did not have time to mess with it and hoped that it was still working on the background, which bring us to step 10.
10. While we are contemplating the backup process, we can go to the settings app again and look how the internal data is going for the WA. In my case, after some time under the restore process, when I went there I saw WA had occupied 0.91 GB of data space. After going back and forth again between WA and settings, the usage keep growing: 0.96, 1.03, 1.10... I thought it was on the right track, and encouraged me to keep waiting. Maybe in the end the process is too slow for old databases. Note that some people speculates that having messages from very long ago might be the culprit here due to changes in the table structure and that this might be the reason breaking the restore process. And maybe it is the case, but even if it is, in my case I finally succeeded where previously I didn't and without deleting anything, so this does not seem to be a deal-breaker or I would have never succeeded. I say it because some people reported that deleting old conversations and trying again finally made them succeed. Now I suspect the true reason was simply that by making the database smaller the process finished earlier, but YMMV.
11. Cannot be totally sure, but in my case, I noticed that leaving WA on the background and clicking on the WA icon again might stop the process for true and bring a message about not being able to recover the chats, I got this previously, do not try to open the WA normally, only leave it temporally to look to the space usage in the settings to get back to it by swyping between recent apps to keep the same instance open and working, this was a key point in my success trial that did not happen during the previous ones.
12. And finally, while I kept switching between WA and the settings and when I last saw like 1.30GB of space used (almost twice the space compared to the old phone, maybe it leaves a lot of temp data) I don't know if I either messed with the app-switching or it really finished, but then I got prompted to the screen where you enter your name or nickname. And when I completed this step, I finally got to the chats screen and everything was like in the old phone! Where previously I would get to a lot of empty chat rooms with maybe 40 total messages restored according to WA. Hurray!
Notice that in my case it was still reporting 31% on the WA background screen under the progress bar popup when it finished!! so it seems that is not really mandatory to experience the 100% complete to have it work in the end, but YMMV.
OK, maybe not the most elegant "guide" out there but I wrote it in a hurry and my english sucks, I just hope it might help someone to not lose their WA chats forever.
Good luck!
Edit: I almost forgot but, for the sake of completeness. I also tried a certain script that can backup WA from the phone and retrieve the encryption key, it will also leave an unencrypted copy of the chats database that can later be viewed with a WhatsApp viewer like this. The script is called WhatsApp Key/DB Extractor, and it still works as of 2019, just look at the latest posts in the thread. Guys here on XDA most likely know about it but if not, you might give it a try. I tried it because I assumed that maybe I could circumvent the restore issues by going that route and pushing the backup via ADB, but turns out the legacy WA won't prepare the database due to the time out of sync issue, or at least the data seemed to be lost after performing the restore process, and the unencrypted database on the PC cannot be digested by WA latest versions by just putting it into the internal storage directly according to what other users commented. But, if you finally give up trying the restore process, it still could be relieving to know that you keep a local copy in the PC that can be viewed with another PC tool, at least you get a backup and the conversations are there, in a different way though. Maybe in the future there's a process that can restore them again to a different phone, and you could then merge the new chat database with the older backup with tools like Merjeapp.
Click to expand...
Click to collapse
This has the solution
Kenora_I said:
This has the solution
Click to expand...
Click to collapse
Thank you but today I read this in the afternoon. This guy has solved it through whatsapp databases but I don't have a way go backup locally as I deleted my whatsapp databases two months ago. All I can do is recovering from google drive but the thing in this guy's scenario his chat was actually being restoring but I can't even do that since it says that I have an Internet connection problem

Categories

Resources