I have a Nexus 5 that's rooted and has cm 11 on it. It was originally through Sprint but I put it on Ting. Now it's used as a wifi device only. I no longer use it since this is the 3rd N5 I have had that the screen ended up cracking. So I gave it to my son to use. It was working fine up until a couple days ago. He said he could not download anything from the playstore. So I start messing with and he was right the play store kept reloading and then saying error. Cleared cache and data and tried again. Still same thing. So I updated play services.. same thing. Tried a different version play store... same thing. Next I did a factory reset. And now it won't let me add my Google account or create a new one. The N5 when this started was running cm 11 stable build. After the factory reset I flashed a nightly build of cm 11 (12/6/14) and it's still doing the same thing.
When I try to add a Google account it says this....
****[Can't establish a reliable connection to the server.
This could be a temporary problem or your android device may not be provisioned for data services. If it continues, call Customer Care.]****
Can anyone help me? We can still download apps from other sources outside the play store but it's a huge pain in the butt. My family and I use Google apps a lot to stay connected and this is just not cool.
Any ideas? Tried searching the forums and googling it but not getting anything helpful.
Sent from my SPH-L720T using Tapatalk
????? Anyone?
Sent from my SPH-L720T using Tapatalk
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When I first got the phone , when an App had an update on the Store, my HOX would auto update within 24 hours. No problem.
About 10 days ago I did a hard reset. Everything went well and I've verified all settings.
However in the past ten days - no auto updates, as the list of updated apps grows.
I've verified al settings, cleared Play Store cache, cleared Play Store data,
Nothing seems to make a diff. Same holds true whether I am on Mobile or Wifi.
Anyone else's HOX not auto updating?
Suggestions?
Mine has been working fine, noticed it updating a couple apps yesterday. Are you on stock or a custom Rom? Maybe try a factory reset if stock, or a reflash if a custom Rom...
Sent from my HTC One X using xda app-developers app
The reason I did a factory reset ten days ago was to address this issue, no joy.
Phone is HT25 and otherwise in great condition.
Two things non standard, not sure if relevant,
I have Fast boot disabled in power settings.
I am using SmartSync Disabler by Jan from here at xda to keep my wifi alive for more than an hour at a time overnight.
No problems with my google account as my Motor Xoom tablet auto updates quite frequently.
Frankly its an irritation more than functional problem. I don't mind updating myself.
Its just that my last hone, HTC Inspire had the same problem for nearly a year. Only thing that fixed it was when I installed Google Play Store apk to get rid of Android Market.
So ya know, new phone here and bothersome to see an old problem hanging around from my last HTC phone.
I can always try a factory reset but that didn't help last go around.
Xordo said:
When I first got the phone , when an App had an update on the Store, my HOX would auto update within 24 hours. No problem.
About 10 days ago I did a hard reset. Everything went well and I've verified all settings.
However in the past ten days - no auto updates, as the list of updated apps grows.
I've verified al settings, cleared Play Store cache, cleared Play Store data,
Nothing seems to make a diff. Same holds true whether I am on Mobile or Wifi.
Anyone else's HOX not auto updating?
Suggestions?
Click to expand...
Click to collapse
Did you find a solution?
I'm having the same problem...
Here's a few things to try to fix it.
FYI, I run CM10, so my descriptions of how to get to some settings may be inaccurate, but you should be able to do all of these on your phone regardless.
Go to settings->data usage.
Hit menu and ensure that restrict background data is unchecked, and autosync data is checked
Remove your google account.
reboot
add your google account.
Clear data for both the play store and Google Services Framework
Reboot
Final option
Run an RUU to get yourself back to completely stock. See if apps start updating again.
If you are rooted, you can use Titanium Back-up Pro to change the auto update setting.
Sent from my MB860 using xda app-developers app
Wemelboy said:
If you are rooted, you can use Titanium Back-up Pro to change the auto update setting.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
+1 - I've used Titanium in the past to restore marketplace links, works well. If you can't cough up for this marvellous utility there might be other apps for free that just do this one task. Good luck in any case! :good:
Been using my Cappy as a game device for close to a year since I got an SII. Tonight I tried to download an app via wireless and could not access Google Play. Tried using the SIM from the SII, but phone still gets network errors even with wifi on. Provisioned the phone, but still no go. I'm thinking a factory reset and starting from scratch might work, but I am running Andromeda 3 and am unsure what will happen if I do a reset. Will it restore to the factory version of Froyo? Will I lose root? I want to use the Cappy to fly my AR Drone 2, but I don't want to mess it up to do so. It flies great with the SII, but it would be nice to have the Cappy for it if possible. Incoming calls cause the copter to land and can be a pain. The Cappy doesn't even show up among my phones on Google Play. Don't remember deleting it, but until I can get some kind of network access I'm sunk. Did the APNs change for the Cappy in the past year? Shouldn't it be able to connect via wifi regardless? Thanks!
That's a strange problem... however you didn't specify what exactly isn't working. I know Google play doesn't work, but does anything else work over wifi? Either way, it is hard to give support when you are using a very outdated version of Android. I recommend you at least update to Gingerbread, or if you want, Jellybean.
You can also try clearing data for the play store. That's strange that it doesn't show up under your account. My old phone that I sold months ago is still there (twice), and there is no way to delete phones from the list. Are you sure you weren't using a different account?
I can't access either network, which is what is baffling me. I would think I should at least be able to access the internet via wifi, but even that won't work. It connects to my router fine, but beyond that nothing. As for my Play account, I remember several Cappys showing up there because I had 2 replacements within a month back when I first got it in 2010. Whether they dropped off from non-use or I deleted them somehow I don't remember. I just had my SII replaced under warranty last month and both are still there. My SII came with a new 4G SIM, which might not be compatible with the Cappy, but that doesn't explain not being able to connect via wifi. I'm stumped.
A factory data reset won't change your Rom, and you won't lose root. It might fix the problem.
Sent from my SGH-I897 using Tapatalk 2
Well, I managed to get online, but another issue cropped up. I logged into Google Play and can see all my installed apps. There are many needing updating, but when I try to do so I get a message that the app is not compatible with my device. Why would an already installed app see that an update is available and then not let me install it? I can also receive e-mail to my 2 configured e-mail accounts, but I can't send any e-mails through them. The same is true of both these accounts on my SII, so this issue may have nothing to do with the Cappy. I may just put a GB ROM on this thing, but it's been so long since I flashed anything that I have no idea which ROM to use or how to do it. I wonder if I copy over the APK for the app I want to run if it will work?
Miami_Son said:
Well, I managed to get online, but another issue cropped up. I logged into Google Play and can see all my installed apps. There are many needing updating, but when I try to do so I get a message that the app is not compatible with my device. Why would an already installed app see that an update is available and then not let me install it? I can also receive e-mail to my 2 configured e-mail accounts, but I can't send any e-mails through them. The same is true of both these accounts on my SII, so this issue may have nothing to do with the Cappy. I may just put a GB ROM on this thing, but it's been so long since I flashed anything that I have no idea which ROM to use or how to do it. I wonder if I copy over the APK for the app I want to run if it will work?
Click to expand...
Click to collapse
You'll need to flash KK4 with bootloaders (check the stickied in dev section). That will get you on stock GB, from there you can flash w/e ROM you want, I would suggest JB based. (AOKP and AOCP are my personal fav but you can look them up and choose one you see fit)
A lot of things changed since you were all over this forum But if you have TiBu, JB will optimize your apps so they should run fine (just remember to save your IMEI with TiBu otherwise they'll FC).
A fresh download of those apps tho will most likely be better. Just like after formatting a PC, it is better to fresh install your apps. And who knows, you might fall in love with your Cappy all over again
So I just switched over to T-mobile yesterday from AT&T, and everything was working fine until I went to the Play Store and was going through my installed apps section. Everything disappeared and I received this message on the screen, "Error while retrieving information from server [DF-DFERH-01]"
Does anyone know why I received this, it's my first time receiving that message, and how can I fix this issue?
Clear the play store data.
The play store uses your carrier to know which apps to display. It probably bugged out when you switched carriers.
Sent from my Nexus 5 using Tapatalk
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
jusumgeezer said:
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
Click to expand...
Click to collapse
Try deleting hosts file from system/etc and fixing it with ad away after that.
Sent from my HUAWEI P6-U06 using XDA mobile app
thanks for the reply. just had a look at that file. Need root to delete though, maybe thats something to look at next..
Hey,
Did you manage to get this fixed? I've got the same versions as you and I'm having the same issue, its gradually getting worse. Message has gone from being occasional to once every few seconds. It's driving me nuts. :silly:
I've tried the normal tips suggested for other phones (wipe cache, un-install updates, shout at it).
Currently looking at one of the update files from needrom incase its an issue with 4.4.2. Failing that will try rooting and failing that i guess its a factory reset and fingers crossed unless anyone has a brain wave.
I assumed it was Play Services itself, which you can't delete to roll back (and test) but it seems to be an app, which I'd uninstall if I knew which one.
I saw someone else with a 6+ at an event recently who had the exact same version of Google Play services and he's not had the problem once. I get it all the time.
Honor is aware of it, although it's been a few weeks now.
I just went thru same problem, different device, but i went thru two hours of hell, until i finally figured it out..... Similarly i went thru same problem last week on my rooted Lenovo ideapad... And today i couldn't remember what the f¥¢k i did to fix it! Finally, with the error "unfortunately the process gapps has stopped" every two seconds and constant notification about Google play service needing update.... But damn device freezing cause button needs hit ok.... Finally i went and managed to between error message ; get into settings - application mgr - all - Google play services.... Clear cache data manage data force stop.... Them Playstore wipe cache +data, uninstall update....
Then back to main settings page, accounts - Google - uninstall all accts. Reboot....
Then i tried (soon as booted) to go play but it was stuck on weird error - no service (?? Was on wifi - wtf??) so Google search and said i need update and that took me to Google account set up... Reinstall account and you get the Google accept play messages and backup /restore checkbox.... After that all was good to go.... Yeehaw!! * Yipee!!!
Sure that there is probably a beer way to do it but i was cussing up a storm and ready to smash it into the wall! Thankfully i was patient and figured out a solution
I had the same problem twice, and i solve it by :
Uninstall the update of play service in app manager. (Clear cache mayby)
Reboot.
Let playstore reinstall the update.
That's all.
No need to delete Google acount.
Sent from my H60-L02 using XDA Free mobile app
I experienced same issue on my Honor 6 plus and it drove me mad. 100 times per day the same message popped up in different situations but I could not see any correlation between the appearance of the message and any specific activity on the phone. I only noticed that the message appeared more often when I used any map application like Google Maps or Nokia Here. I tried to fix it with all above mentioned solutions, deactivated most of the Play apps, cleared the app cash of play services and all GApps, cleared the system cash from stock recovery and nothing helped for more than 10 min. Finally I deactivated Google Now (via Google Settings) and suddenly the popping up of this message stopped. No single error message re-appeared since that (48 hours ago). So in my case the issue seems to be solved for now and finally I'm fully happy with the phone.
Sent from my PE-TL10 (unrooted) using XDA Free mobile app
I am also getting this error since I got lollipop update on my honor 4 x and now on Android 6 on same devices.
I have recently ( within the last 2 months) aquired a Google Pixel. Having been a Nexus fanatic, I switched to OnePlus, when they killed the line. I broke my 3t and purchased a Pixel for a little over $200. Naturally I started flashing. I flashed DP2 and ever since I flashed back to 8.1 (both stock and ROMs) my Play Store has have the weiredest issue. All of my purchases are gone unless when I first go thru setup, if they are re-sorted via the cloud, they are fine. Naturally, not all of them, but whichever ones I had on phone at the time of backup. Anywho... That's not all.. Everytime I click on the "Library" tab the app list constantly refreshes. I've tried different gapps, ROMs, stocks. I haven't reverted all the way back to Android N nor have I flashed DP2 again. Ive cleared data, caches, deleted the play store and replaced it with one from app mirror. I can access it via chrome but when I try to Download a paid app it gives me an error msg. I am hoping someone/anyone heard of this or experienced it and knows a fix. Thank you in advance.